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Reviews
Felix Portocarrero
β 5
Source: Google
Angie Delgado
β 1
My decided daughter decided to cancel this past week. The front desk girl Shelby is always so unwelcoming, inattentive (maybe because of the cell phone in her face) Poor girl needs to have etiquette classes. Walking into a gym should be welcomed by a hello not a "WHAT" I would not join this gym π
Source: Google
Lady Lex
β 5
Source: Google
Karen Jensen
β 5
Great gym with tons of equipment and isnβt super busy!
Source: Google
Kendra Monroe Tycocki
β 1
Paid for personal training and was told their trainers are experienced with working around injuries. They are not! Personal trainer just led me from machine to machine and had me do reps, never explaining what muscles I was working, etc.. I always ended up in pain with injuries flared up. My previous trainer at my previous gym was wonderful and less expensive. She worked around my injuries and I was very. I had a program that was tailored to my body. Only changed gyms due to a move. Also, personal trainer was not at all engaging, never did measurements, weight, never discussed goals, etc.. The equipment is okay. Not great, but not horrible. Layout of gym stinks. Now, they have changed the hours, AGAIN! they close at 6p on Fridays, 12p Sat and Sun and 7p M - Those hours don't work for most people. I paid for one year up front and now the hours are not such that I can go very often. So, they can take your money, but don't have hours where you can go if you work. This gym is going to go out of business. Do NOT waste your money here. :(
**The company's responses to member reviews saying they are sorry if the new hours are inconvenient and are reviewing the hours with the management team is ludicrous. That doesn't fix the fact that they have taken money and then changed hours to where many people can't use the gym. If people bought memberships based on them being open certain hours, they should be allowing people to cancel memberships now that hours are so limited and giving prorated refunds. Members should contact the BBB if they have tried to resolve with management to no avail.
Source: Google
Jasmyn Smith
β 3
Great location for my neighborhood, but I don't like how the hours have changed. I feel like I have to rush to get my workout in. Please change it back!
Source: Google
Edward
β 4
Source: Google
M Hall
β 3
Overall, pretty good equipment. However, the new hours are a joke. Total exclude the working class. Can't go before work and not much time after work. I joined right when it opened. Changed the hours 5 times in 4 years. I've been in the fitness gym lifestyle and industry for 37 years. This gym could be good. However it appears upper management has no clue. Constantly cleaning house and changing hours. If they'd go 24 hours as they started and have staffed hours during normal business hours, this gym could prosper.
Source: Google
Vanessa Mason
β 3
Source: Google
Jim Doe
β 1
What gym closes at 7 pm. They constantly change hours. Its going down hill fast.
Source: Google
Karen Patros
β 1
This gym is apparently going out of business...I cancelled my membership after they reduced the hours to only day hours...and they kept charging me even after I cancelled. The number they give you in Florida (no manager is available in Lexington location) no one bother's to answer ...Steer clear!!
Source: Google
James Matthews
β 2
It's a decent gym but I've never seen a gym change their hours so often. 8-7 on a weekday doesn't work for me. I work M-F 9-6. I'd be rushing to get in or rushing to get out. I'll be cancelling soon.
Source: Google
Fahad&Dima ΩΩΨ― ΩΨ―ΩΩ Ω
β 1
I donβt like it
Source: Google
Faith Hall
β 2
Some of the equipment badly needs to be upgraded, mainly the floor mats, exercise balls, etc. Really not a bad gym but not great either. They keep scaling back their hours though, which is my main complaint. Basically if you work a 9-5, you have to go in the evenings now. I will be finding another gym soon because it seems they won't be around much longer.
Source: Google
Allison Bosworth
β 1
They cut their hours so much most people wonβt be able to work out now! You know most people go into work around 8:30 and get off around 5, right? Eat dirt a holes
Source: Google
Sabrina Webb
β 1
If I could rate it a zero star I would. Terrible customer service and overall experience.
Source: Google
nancy
β 5
Source: Google
Nathan Martin
β 5
Source: Google
Amanda Setser
β 4
Source: Google
Hal S.
β 1
Source: Google
Stacey Boone
β 5
Source: Google
Lynn Immel
β 1
Source: Google
Jordan Richardson
β 5
Source: Google
Anthony Cavins
β 5
Not overly crowded so I can do my workouts without delay. The gym haves every piece of equipment I could need and more. Great personnel and clean facility
Source: Google
Ricky Sellers
β 5
Source: Google
Brian Luftman
β 5
Great place to work out with a low monthly fee
Source: Google
RhoShawn Johnson
β 4
Source: Google
Ramsey Keaton
β 1
I have tried to cancel my account multiple times over the phone and email and I continue getting charged. Terrible customer service unfortunately.
Source: Google
Brenda Harrod
β 5
Source: Google
Logan Van Hoose
β 4
Easy in and out affordable.
Source: Google
A E
β 5
Great staff. Will, Jen, Michael and Spurge are always wonderful. Very clean.
Source: Google
Mara (Mara)
β 5
Source: Google
Brad Brown
β 1
Source: Google
Brian O'Connor
β 4
Source: Google
Nicholas Martin
β 5
Source: Google
Dana Watts
β 5
Friendly staff. No one bothers you.
Source: Google
Ryan Blair
β 1
This place is a joke! Just a bunch of crooks! Not worth your time or money!
Source: Google
Sharon Shireman
β 4
Source: Google
irina claxon
β 5
Source: Google
Brian corcoran
β 5
Source: Google
Thomas Taylor
β 4
Source: Google
Gamer Tips
β 5
Source: Google
Travis Smith
β 2
The staff is great and the gym itself is clean and we'll maintained. My problem is with the hidden fees. I was told that there was no contract and that I could cancel at anytime, but when I moved I was told that I could not cancel because I'd not moved outside 30 miles of a club. I'm not traveling to another city just too go work out. I was also informed that I could not cancel unless I came into the gym. Inconvenient as this was I figured this would be the end. Nevertheless, it took a couple of weeks before I was able to go 30 miles to the gym and cancel and when I did I was hit with not only a $10 cancellation fee but also told because my payment date was 12 days away I would be charged for an additional month! I honestly joined the gym to better myself and my lifestyle but was so busy with work I only attended 2 times in 4 months. When I moved and canceled I was upset with how much of a scam this Places' "no contract policy actually was.
Source: Google
SHAY G
β 5
Love the fact that a Personal Trainer is not Forced on you, and that you can work at your own pace!
Source: Google
Sheldon Barnett
β 4
Very incouraging, frindley and easy to talk to.
Source: Google
balaji anaimuthaiah
β 5
Source: Google
Sarah Gregory
β 3
Wish they were still 24 hours. Equipment is ok, but kind of crowded at night.
Source: Google
Jimmy
β 3
The gym is wonderful, but the hours suck. If they were to keep the 24 hours Mon - Thursday it would be the best gym to workout at. Due to the current cut down in hours I may have to look for a new gym.
Source: Google
Ernest βErnieβ Marquez
β 4
Brand new equipment and super clean gym. Needs more mirrors on those blank walls for five stars. Staff is very friendly and my personal trainer is awesome!
Source: Google