★ 5

Friendly staff and great vibes. Service was acceptable.

Source: Google

★ 1

⭐ 1-Star Review — Rude Owner and Poor Management

I’ve been a loyal Anytime Fitness member since I was 18 years old and have trained at locations across Louisiana, Texas, Florida, Kansas, and other states. I’ve always respected the rules, paid any guest fees, and appreciated the brand’s friendly reputation. Unfortunately, my experience at the Pineville, LA location was completely different.

A few weeks before this incident, I accidentally left a power bank plugged into a wall outlet. I called right away and politely asked if staff could put it aside so my wife could pick it up since I work out of town. I never received a call back—no confirmation at all. That already made me question how this gym is run.

Then more recently, I brought my wife to work out with me, something we’ve done for years at other locations without any problems. Years ago, the Alexandria manager told us we could fill out a waiver and leave $10 under the door for a guest. This time there was no waiver available, but I still left $20 under the door just to be respectful and do things right.

The next morning, a woman called me—her tone was sharp and condescending from the start. She asked if I had come in Sunday and left $20 under the door. I said yes, explaining that this had always been allowed before. She cut me off and said, “First of all, we do not allow that. This time I’ll let you off with a warning.”

Her attitude was unnecessary and rude. I wasn’t trying to break any rule; I was following what the same location had told me years earlier. Instead of calmly explaining that the policy had changed, she talked over me and sounded irritated the entire time. During the call, she said she owns both the Alexandria and Pineville locations and that the policy is the same at each. If that’s true, then her own team gave out wrong information in the past—and customers shouldn’t be blamed for that.

I told her I would follow the policy going forward but mentioned that most successful gyms across the country allow guests when waivers are signed and fees are paid. She replied, “Our policy works for us.” Based on her attitude, it’s easy to see why this gym is usually bare.

If she really is the owner, that makes her behavior even more concerning. Owners set the tone for their business. Speaking to a respectful, paying customer this way is unprofessional and damaging to the Anytime Fitness name. Leadership means showing patience, respect, and basic courtesy—even when enforcing a rule.

I’ve always paid more than required—often $20 instead of $5–10—just to be fair. I see others sneak guests in for free while I do things the right way, yet I’m the one who gets a rude call. Combined with the complete lack of follow-up about my lost power bank, it shows a pattern of poor communication and customer service.

I hope other anytime fitness gyms will open nearby so I can go somewhere else. Good equipment means nothing if the people running the gym don’t know how to treat customers with respect.

Source: Google

★ 5

Great place. Very clean and lots of machines and weights available to use. Megan is also very friendly and can answer about anything you need to know about anytime fitness

Source: Google

★ 5

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★ 5

Very welcoming atmosphere and friendly service. I'm looking forward to my time having a membership with this gym.

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★ 5

Using this gym while in the area for work, extremely good service, welp taken care of machines and very clean gym. The ac works good too. I recommend coming here

Source: Google

★ 5

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★ 5

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★ 5

Very helpful on getting my membership up and going. Megan made it quick and simple!

Source: Google

★ 5

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★ 4

It's a great place.
Suggestion: find a way to provide towels to borrow as the website says is part of good gym etiquette for hygiene.
Other than that, all good!👍🏼

Source: Google

★ 5

megan is the best.

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★ 5

Megan is dope she deserves a raise

Source: Google

★ 4

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★ 5

Mrs. Megan made my experience easy and painless. Her warm and beautiful smile was a plus. I’m very excited to be a part of Anytime Fitness.

Source: Google

★ 5

Megan worked with my sister and I to get us our memberships. She was very kind and very professional. It was a great experience

Source: Google

★ 5

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★ 5

Super clean and organized and Megan was great helping my son and I set up!

Source: Google

★ 5

This is the second anytime fitness I’ve attended,
It’s always clean and I never smell any foul smells.
The best one I enjoyed the most is in Destrehan on Ormond blvd. The staff were always friendly. The one in Pineville I never see the staff greeting anyone exercising.

Source: Google

★ 5

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★ 5

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★ 5

GM was very kind, have not had the chance to use yet.

Source: Google

★ 5

I frequent this gym 4-5 times a week and thoroughly appreciate the experience. The equipment is well-maintained and the facility consistently exhibits exceptional cleanliness and organization. The manager exemplifies professionalism, demonstrating genuine concern for her clientele through regular interactions and attentive supervision. Additionally, I find the gym's atmosphere to be particularly enjoyable.

Source: Google

★ 5

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★ 5

Great service

Source: Google

★ 4

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★ 4

visited this Anytime Fitness while traveling, and I was thoroughly impressed! This location is far superior to my regular gym. It has an excellent mix of machines and free weights, plus an exercise room equipped with a punching bag, ropes, and resistance equipment, all the usual AF stuff but it's clean and people put things back. The layout is clean and inviting, making it a fantastic space to work out. If I lived in the area, this would definitely be my gym of choice!

Source: Google

★ 1

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★ 5

I absolutely love Anytime Fitness! They have every type of equipment you could need and can use any gym with the states.

Source: Google

★ 5

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★ 1

This gym is horrendous. They have a few great machines but the person in the office is NEVER here. I have tried several times to cancel my membership since I moved and this guy gives a run around AND is causing me to be unable to exit my contract. I might have to charge this back with my bank just to stop them draining my account. Legitimately the worst gym due mostly to the awful management.

Here's a photo of the office at almost all times. 4:45 pm today and apparently it's "staffed til 7 pm"

Source: Google

★ 5

Good

Source: Google

★ 2

I’ve been a member here for over a year, and this place has gone down hill extremely fast over the last several months. The new manager they hired just doesn’t do his job. Every time I’m in there he’s just hanging out with friends in his office, or playing on his phone, meanwhile the men’s bathroom reeks of urine in a way that it’s obvious it hasn’t been mopped in weeks. Also, on the weekends there’s rarely any cleaning wipes in any of the dispensers. When these issues were pointed out to him, he just shrugs his shoulders and goes back to his phone. From the looks of it, memberships are rapidly declining and I’m definitely looking forward to when my contact is up so I can get out of that nasty place.

Source: Google

★ 5

Love it here! The fact that i can come in late at night is a winner to me!!!

Source: Google

★ 5

Great gym. All Anytime Fitness gyms aren't created equal, and this one is a standard. Actually fully staffed with lots of working machines and friendly and thoughtful assistance.

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

Great place to get in shape. Very courteous and professional staff. Go see them . !!

Source: Google

★ 5

The general manager is super informative and helpful !

Source: Google

★ 5

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★ 5

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★ 5

One of the nicest anytime fitness and has a lot of good machines that are useful.
Great lighting and organized with areas of focus.
All gyms could use to critique but for the most part this is a nice small gym to get a great work out in.

Source: Google

★ 5

I enjoy going to work out at any time fitness. I especially appreciate Starla. You couldn't ask for a better business manager. She's very personable and very considerate.. it's a very clean facility and the staff is very accommodating

Source: Google

★ 5

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★ 5

Anytime fitness great i love the staff!!!

Source: Google

★ 3

PROS: Good amount of weights. Good location (pretty much your only choice besides B22 if you live in or near Ball). Management is nice. Has a shower. Has a tanning bed. 24hrs. Cable machines are in good shape.

CONS: Water fountains barely work to the point that they don’t produce enough pressure to fill a bottle or actually drink from. Only 5 or 6 treadmills and they often go out of service. Equipment (handle bars and plates) are in rough shape and could go for a replacement. Male bathroom ALWAYS smells weird. Gym is pretty small and machines are super close. Monthly rates are a bit high for the quality you get (I pay $27 BIWEEKLY per person on a 1 year contract. Paid $25 per MONTH at The Source for what I feel like is a better gym)

This is also the only gym I’ve found that charges biweekly. You cant change it to monthly. You’re also charged an extra $80 twice a year on top of your biweekly payment for “improvements” but I honestly haven’t seen much of anything improve.

Definitely not a bad gym, but needs improvement. Would prefer to go to The Source or LAC if I lived closer to those.

Source: Google

★ 1

Used to be a nice gym I rarely come to the gym anymore but I started doing renovations in my home so I went to shower here couldn’t even do that because of the fecal matter in the showers completely ridiculous I remember a year ago the showers looked new, but now they look ran down just like the rest of the gym will be canceling my membership soon i do not recommend using this gym

Source: Google

★ 5

The Coaches here are so knowledgeable and patient as I am a work in progress. Keep up the great work!

Source: Google

★ 5

I have had a great experience each time I’ve gone. It’s just been a problem either with the key others have been able to use the tanning bed. All the staff are very friendly knowledgeable and actually listen to what you’re wanting to accomplish.

Source: Google

★ 5

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★ 5

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★ 1

This gym has been taking money out of my account since January 22, 2023. I submitted a cancellation form after my contract was up on that exact date. This gym also transferred me to another gym in Colorado Springs without me attending the gym. I have been calling the gym for the past month and a half to two months and just received my first phone call answered yesterday.
Their inbox is full. I have a gym in Kentucky in Colorado Springs helping me out trying to receive my money back.

Source: Google

★ 5

Really well equipped location, and not terribly busy during peak hours. I really hope they start enforcing the re-rack weights rules though, cause no one seems to do it at this location.

Source: Google

★ 5

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★ 5

Always have a good workout.

Source: Google

★ 5

I just switched home gyms from Alabama to Louisiana. I don't know much about this location, but as far as Anytime Fitness goes, the chain is worth being a member!

Source: Google

★ 5

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★ 5

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★ 5

Friendly staff, and it’s been very clean every time I’ve been. Nice variety of machines and plenty of free weights to use as well.

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★ 5

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★ 4

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★ 5

100 percent satisfaction ATMOSPHERE great people great front desk great VERY WELL CLEAN AND EVERY ONE CLEANS BEHIND THEIR SELF JUST AMAZING 💯💪💯💪💯💪💯💪💯💪💯💪💯💪💯💪💯💪💯💪💯💪💯💪💯💯💯💯💯💯💯💪💪💯💪💯💪

Source: Google

★ 5

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★ 5

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★ 5

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★ 5

Going to say it was my first time there it was very positive atmosphere.

Source: Google

★ 5

It was fun and had lots of nice PEOPLE. There was also some pretty buff people so that reassures me that it is a good gym.

Source: Google

★ 4

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★ 5

This is a great place to workout with plenty of equipment and has a great vibe. I went in looking for a little extra help meeting my fitness goals and the entire staff has been great and very helpful!

Source: Google

★ 5

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★ 4

I've been a member for 12 years now and I've had only a few complaints over the years. I've seen managers come and I've seen managers go. Some where good, some not so good. Overall, it has enough equipment and free weights to meet your fitness goals, plus it also offers classes for cardio or toning. Sometimes you can't even bands are full especially in the spring LOL

Source: Google

★ 5

Great place! Well run and always in order. Great staff!

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★ 5

Great place plenty of equipment for a general gym.

Source: Google

★ 5

Great workout 💪

Source: Google

★ 5

Awesome location.

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★ 5

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★ 5

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★ 5

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★ 4

Its a great place i love the atmosphere and the different types of equipment to use

Source: Google

★ 5

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★ 5

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★ 5

Great staff. Clean. Lots of space

Source: Google

★ 5

Clean extra clean, professional service great equipment

Source: Google

★ 1

Gym is too hot in the summer. They didn't get a new AC when they did the add on. When I went to cancel due to this and some billing issues, the manager, Dawn, was very rude and wouldn't help but to try to give scary, false amounts of money that I supposedly owed, but corporate was able to help, thankfully. Most expensive gym in the area with limited class options that change/drop. Extra fees that they don't tell you about when you sign up.

Source: Google

★ 5

This is one of the best anytime fitness gyms in the country. It's really big, has 2 weight lifting areas, tons of equipment and space.

Source: Google

★ 3

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★ 5

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★ 5

My Favorites office

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★ 5

Love this place. Everyone is friendly.

Source: Google

★ 5

Great place, make friends, and feel stronger.

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★ 5

It's convenient and love to tan while I'm there!

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★ 3

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★ 4

Plenty of free weights, treadmills, and weight machines. The staff are friendly and they try to keep everything clean. The gym is on the smaller side and so it can be quite cramped during peak hours.

Source: Google

★ 2

They claimed I could bring my daughter with me to work out, then failed to tell me that they would charge me $10 for her to do that unless it was on a Friday! I will more than likely be going back to Planet Fitness!

Source: Google

★ 2

Too Small

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★ 5

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★ 5

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★ 3

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★ 4

Solid anytime fitness. Has all the basic equipment you’d expect. It’s a little dirty compared to some of the other anytime’s I’ve been to.

Still a good gym though, so if you need a place to workout in Pineville this is definitely a good place to check out.

Source: Google

★ 5

Great place to work out. Trainers are wonderful!

Source: Google

★ 5

Best staff and equipment around!!!!!

Source: Google

★ 4

Decent gym, nice weights and dumbbells

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★ 5

Friendly staff and always accommodating. Well maintained equipment.

Source: Google

★ 5

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★ 4

Been using this 'Anytime' for about a year now when in town and really like it.Ample parking,well equipped,well maintained and very clean. Dawn the owner couldn't be more gracious and accommodating plus the members share equipment and are very friendly,what more could ya want..

Source: Google

★ 5

Excellent trainers and staff! Love their small group classes!

Source: Google