★ 1

My wife canceled her Hotworx membership in Lake Charles, LA in August. They still charged her a monthly fee for the last 2 months. We are extremely angry with how they are handling and robbing people of payments. We have all the proof here. They are trying to scam and thieve people. Be careful with this place. Watch your banks accounts close.

Source: Google

★ 5

AAA,Where do I begin. The staff are always so friendly when I walk in, always asking about my day and always smiling happy to work. The facility is the cleanest one in the local area which shows how much the staff value their club. There isn’t a better HOTWORK I wish they had this brand in my native land of Canada. I love coming here you’re looking to join this is definitely the place to be.

Source: Google

★ 5

I love that you can get a quick workout in and at any time! Being able to fit a workout into my busy schedule is great!

Source: Google

★ 1

Cancellation fees were ridiculous and unethical. Would not recommend.

Source: Google

★ 1

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★ 5

I love this gym. I started about 2 weeks ago and I have no complaints 😊

Source: Google

★ 5

Source: Google

★ 1

Rude and will charge you no matter the circumstance! Don't get sucked in. I have been told twice they wouldn't charge me and kept charging. They would not accept a letter of cancellation from me no matter the circumstances knowing I worked for insurance after both hurricanes. They didn't care. Today I walked into to cancel and the manager was FINALLY there for me to cancel. He was extremely rude and he very apathetic. Costs me $108 to cancel my membership! DONT GO HERE!

Source: Google

★ 4

Small, clean facility. I like the wide variety of options that are given: HIIT, core, buns, arms, yoga, etc. Hot Yoga, Warrior, Cycle, and Blast are my top 4! I just started booking the FX Zone and wish I had been from the beginning. It’s definitely a challenge if you’re looking for something new/different.

Source: Google

★ 5

More workout in less time! Love my sweat sessions!

Source: Google

★ 5

Love Hotworx!! Best workout hands down!

Source: Google

★ 5

Great place to work out in less time. All the staff is very friendly and knowledgeable

Source: Google

★ 5

Awesome experience. Clean facility. So much fun and effective. I feel sooooo good after each workout! Kudos to the fabulous female owner and her wonderful team 🔥🔥🔥🔥🔥

Source: Google

★ 1

Very disappointed with this place. Please folks don’t sign up here. Terrible customer service, the management team are very undertrained and unprofessional, they don’t understand the meaning Behind real customer service. The owner will take your money and not respond to their mistakes or try to work with you. I wasted 409.00 dollars here (in less than a month), and they where unable to take responsibility for their staff mistake, who failed to properly provide the information needed for me to enter the facility, and they wouldn’t return my money. I was unable to utilize the establishment but they still charged me an unacceptable amount of money. Don’t make this mistake, it’s not worth it.

Source: Google

★ 5

This place is amazing i give them 100 🌟 everyone is friendly & AWESOME

Source: Google

★ 5

This is the best workout facility ever! The owner is personable, kind and knowledgeable. The entire staff are great. I highly recommend!!!

Source: Google

★ 5

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★ 5

I love this innovative workout. I sweat more in this workout than in my regular workout. The staff is professional and always ready to help. The workouts will definitely challenge you.

Source: Google

★ 5

HOTWORX LAKE CHARLES

DO YOU WANT AN ALTERNATIVE TO BETTER HEALTH? YOU WILL BE AT THE RIGHT SALON, HOTWORX, INFRARED TREATMENT WITH YOUR EXERCISE IS THE BEST WAY TO SWEAT THE BODY OF INTERNAL TOXINS.

THE STAFF WAS COURTEOUS, KNOWLEDGEABLE AND PROFESSIONAL., I WALKED INTO AN INFRARED JOURNEY AND FLOATED OUT UPLIFTED.

Source: Google

★ 5

Love this place. I visited a Hotwork in Atlanta and was hoping they'd get one in Lake Charles. I had a great experience. The owner took the time to walk me through everything. I highly recommend.

Source: Google

★ 5

Very clean and great customer service!!! I enjoyed my experience at HotWorx Lake Charles.

Source: Google

★ 5

The staff are so nice. They help you with a smile. Great place to work out.

Source: Google

★ 5

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★ 5

Hotworx is just what I’ve been waiting for. Fast workout with results! I feel great after my workouts and actually have time to go. The workouts are 15-30 minutes, you’re in and out with a maximum workout. So much sweating, I have had great results. The staff is friendly and helpful and the gym is clean with plenty of sanitizing products provided.

Source: Google

★ 5

This is a great place . Fun , different and definitely addicting. The owner and her staff is welcoming and very knowledgeable also. They make sure you are well educated about their gym and what they offer. I would highly recommend. I have had a quite a few friends to join and they loved it!

Source: Google

★ 5

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★ 5

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★ 5

This is a new and interactive way to workout. The staff is extremely helpful and professional.

Source: Google

★ 1

Owner will be dishonest to take your money. Do not sign up here. Bad business and bad customer service.

Source: Google