★ 5

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★ 5

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★ 5

This place is making a comeback! I am pleased with the cleanliness and the improvements to the facility! The staff is wonderful! Amanda was very nice and courteous!

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★ 5

Very nice gym. An iron paradise and is located by several different restaurants in a shopping plaza. Under new management and recently did some renovations to the gym. It's even better than before

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★ 1

Advertisement and the website state they have a sauna and suntan booth. 8 of the last 9 times I've gone there , no worker could be found and the controls are behind the desk. Also ,there is no hot water for months

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★ 1

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★ 5

The Zoo is always a great place to lift. Excellent cardio area upstairs.

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★ 5

Amanda is a great example of the amazing team of the zoo health club. This is the best gym in Kenner New Orleans area. I will tell everyone about this amazing gym. THE BEST GYM EVER!!!

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★ 5

Just joined, Amanda customer service was great. I’m loving the gym already.

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★ 1

Place is trash. I wil not be coming back. Locker room is a joke. Dirty. Sauna is a joke.

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★ 1

What an absolute scam!! I am absolutely discussed by this establishment. I canceled my membership over 2 years ago and moved away. I was paid in full and the card on file was being charged every month. After moving, the credit card that was put on file had been canceled.

Instead of canceling my service like I asked, the gym decided I only wanted a six month pause. For some reason the gym restarted my membership without contacting me or having a valid card on file to charge. They decided to keep racking up charges without contacting me or without a valid card on file.

I received a letter in the mail that the Zoo retained a debt collection agency and wants over $250. What?!?.. Go pound sand.. I am in awe of their gross incompetence..

Usually a subscription based service is automatically cancelled If there is no valid card on file… especially if you already cancel the service! This is malicious intent and they should be ashamed… Beware!

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★ 5

The gym is a very comfortable place. Recommended

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★ 5

This gym has everything I need to get a good workout in whenever I need it. Even on holidays. Amanda is always helpful!

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★ 5

This place is great! Mrs Leah and Amanda are great with my son! I love the Zumba classes

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★ 5

I have been a member of the Zoo since it was opened. But Amanda by far is the best Desk representative and greeter the zoo has ever had. She has a great personality, always very helpful and very polite. It is obvious that customer service is her number one priority when she’s behind the desk.

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★ 1

I cancelled my membership in November 2023, filled out the paperwork and everything, but I’m still getting calls from debt collector that I owe them money. I’ve been in contact with numerous front desk people explaining the situation and waiting for a manger to call me, but have still not yet gotten a call. I’m also reading all these reviews they are saying the same thing, so DO NOT get a membership here. They do not care about their customers and seem to be scamming people with their money.

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★ 1

Very small and crowded. Plus when cancelling your membership they act as though you didn’t and keep charging you. I wouldn’t suggest this place.

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★ 1

Machines are in good condition, but this place is super dirty and bathrooms are awful. I would not recommend until this place gets the proper attention needed, Mind you it’s only 10:30am.

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★ 5

Me gusto

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★ 1

Terrible place to go to. I canceled my membership two months ago and it’s still charging me on my credit card. Terrible staff by the way, nobody never answers the phone and don’t get me started on the bathroom

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★ 1

Updated review 2024. Horrible new ways of payment. Upfront prices are not even close to the final pricing.

Do not recommend. I’d opt in to planet fitness for the best experience even thought their contract based subscription is stupid but you get the same here for more money and less equipment maintenance.

From experience I recommend you stay away from here.

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★ 1

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★ 3

3 star but the price is cheap 17 bucks a month. I only go 2 or 3 days a week. Equipment could be replaced like the chest press machine and a couple others. But I'm not going to complain the people are nice.

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★ 1

I canceled my membership a while ago they are still charging me despite having email proof of cancellation. They are also trying to send a debt collector. They don’t answer the phone, if you need more red flags not to sign up to this place they also have dead cockroaches all over the floor.

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★ 3

Great staff and relaxed vibe. However fairly small space with limited ammenities. Equipment and facilities needs better maintenance.

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★ 1

Called to cancel membership and they said you have to come into the gym to cancel ! When you get to the gym, they tell you to take a pic of a form they hand you and email it to their email address. Could have easily been done over the phone. Terrible customer service.

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★ 1

Worst management on the history of the planet. I walked in to cancel my membership back in June 2023. They only paused it. I’ve been calling and filled out documents and emailed them back. But I’m still being charged. I call every day at various times and no answer. Don’t waste your money here PF is better, cleaner and more reputable.

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★ 3

It's ok, ultimately to small and really inconsiderate members. They like to use 2 machines at once.

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★ 5

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★ 3

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★ 5

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★ 1

Us asco los
Baños sucio desorden máquinas viejas y la membresía ni se sabe cómo cancelar y cobran 39 $cada mes

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★ 5

Great place to work out there’s no link alarm there’s no Karen’s there you can lift how you want there Alway helpful people there to help place has been getting cleaner and fixed up better

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★ 5

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★ 2

Need to check on bathrooms to see that they are working and clean...And that all machines are working.

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★ 2

This place use to be good but now we don't have paper towels, disinfectant solutions. a least we need three of them on each window like before, the only bottle they put there is only water.customers do not follow the cleaning rules and protecting others from getting contagious with covid or flu, I thinking to give up from this place

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★ 5

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★ 2

Wasn’t properly instructed on how to cancel my membership so it somehow took 4 months to cancel my membership and I went in multiple times .

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★ 5

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★ 1

My Granddaughter has been trying to cancel her membership but is told she has to go in in person to cancel. But when ever she goes there is no one available nor do they answer the phone when called to set up a meeting.

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★ 1

I used to love the zoo! Stopped coming for a while bc I had surgery, and decided to come back. It is terrible now!! The whole place is really dirty. It seems it hasn't been clean in months!! Yall need to do something about it, specially if there's member thar suffer from dust allergies.

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★ 5

Very clean friendly atmosphere.

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★ 4

The water from the fountains are warm and barely come out.

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★ 5

Good

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★ 3

You can get what you need done in the gym. Also have amazing personal trainers that give you an amazing workout experience. I work out with angelle, her workouts cover the cardio you need as well as feeling ylof accomplished after each work out no matter how tired you are.

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★ 2

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★ 1

This has to be the biggest joke of a gym I've ever inadvertently joined. I've never experienced worse customer service in my life. I have tried to cancel my gym membership on 6 separate occasions but each time either no one was working or I was told that a "manager" had to be there to cancel for me. Well I work 9-6 and a manager is never there so it's apparently impossible for me to cancel. Even on Saturdays the regular staff is unable to cancel me. I didn't even join this gym!! I was a member from french Riviera and somehow my membership transferred to Kenner of all places. Well I live in New Orleans and I'm not driving all the way to Kenner to workout. That's ridiculous. From what I've been told by the manager at The Zoo who never likes to work on weekends or after 6pm, is that over 2,000 members from French Riviera "transferred" to the zoo all while hurricane Ida was happening. So if the lowest monthly membership is $25 and you have 2,000 members transferring over you'd think that SOMEONE would oversee this $600,000 yearly transition over and make it smooth. Not at all! Not only was nobody adequately noticed of this transition but canceling this questionably legal monthly service has been impossible with the incompetent management currently in place. I have tried via email and written mail to cancel and yet I still have their third party billing department accruing fees on an account I never consented to initiating. Honestly, their billing department should just run the show cuz they're the only people that have their stuff together. Screw this place. Go to planet fitness. It smells anyway.

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★ 1

JUST DONT DO IT!!!!! GO SOMEWHERE BETTER!

the equipment is always broken the stair master machine been out for months worked for a week now it’s back out ,some treadmills don’t allow you to increase the speed, ellipticals are falling apart and not allowing you to pedal,
The girls locker room handicap stall has been out of order for almost a year now, the a/c unit is either not working or when it is working dipping all over creating a hazard and makes the place stink( since it is a gym and no air means hot sweat,etc) and they don’t clean the floors
Make sure you don’t go here i canceled my account and was told it wouldn’t be canceled until 30 DAYS after and in the meantime was charged a annual fee that they expected me pay EVEN THO I HAD CANCELED AND NOT GO TO THE GYM! they tell you it’s in a contract you never see!!!

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★ 3

Customer services was great! Over all gym was okay, they had member that was shouting lifting weights. Gym is too small and congested.

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★ 1

I have never felt the need to make a bad review but this place truly deserves it. I was a member of French Rivera for over a year and tried to cancel my membership with them multiple times after my contract but they would say I would have to come or call back every time. In September I received an email stating all memberships would be transferred to the zoo. Since then I have tried to cancel with them as well. I have emailed the Ashley Jackson who FR said would “help” with the transition multiple times with no response. I have called the gym multiple times, which every person I speck to says David the manager will call back, which he has not. They also informed me that my account will not be canceled until 30 days after David cancels it, which how can that happen when my phone calls are never answered. I contacted corporate as well, and with no surprise no response. This gym is just a money grabbing scheme. THEY HAVE LITERALLY TAKEN HUNDREDS OF DOLLARS FROM MY ACCOUNT AND I HAVE NEVER STEPPED FOOT IN THIS GYM! If I could give zero stars I would, this place is a joke.

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★ 1

Las instalaciones muy pequeñas.i tienena mayoría de maquinas viejas😒

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★ 4

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★ 5

The new machines that they added are great. Love coming to The Zoo.

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★ 1

I've never left a bad review anywhere in my life, but this place deserves it. I was previous member of French Riviera Fitness. On 9/7/2021, FRF sent an email stating that the gym was closing and that memberships would be honored at the Zoo. There was no opt-in or opt-out given. This notice also occurred shortly after Hurricane Ida, when I and many others were displaced and without any power to our homes. I was directed to the Zoo to deal with my membership. When I called the Zoo to cancel, as it is nowhere near me and I'm not going to a strange gym during a pandemic, I was told that I could not cancel my membership without 30 days' notice, despite the fact that I myself did not have 30 days' notice of my former gym's closure. I think it is reprehensible that the Zoo would not offer an exception to people who literally could not give 30 days' notice, and were in the midst of grappling with a natural disaster to boot. Additionally, I had to drive out of my way to cancel in person, as they would not accept email or phone cancellations. There were also very few masks to be seen, though there is a current mask mandate.

I am now forced to pay for a month of service which I certainly will not use, and I will do everything I can to discourage anyone from giving this shady place business. The owners should be ashamed of themselves for taking advantage of people in this mercenary way, and should donate any additional revenue they generate from forcing people into memberships they neither agreed to nor can escape from to Hurricane Ida relief efforts.

David, the new manager, was very kind and professional. The star on this post goes to him, as the owners certainly do not deserve it.

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★ 1

Dirty, not enough equipment for multiple people, smells like B.O and too tight no personal space

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★ 2

They Have horrible communications. I call at least an hour before hand to have the sauna turned on which is literally them pressing two buttons and they fail to do it every time. Very frustrating.

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★ 4

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★ 5

Amazing facility

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★ 5

Good environment,best equipment,nice people
Great Price

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★ 5

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★ 5

So Wonderful to be Back in Renata's Zumba Class!💃💖🔥

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★ 5

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★ 1

For over 6 months I have tried to cancel my membership and for some reason they still take the monthly fee from my bank account. I haven't even been since the pandemic began.

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★ 5

Love my Gym

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★ 1

This place is awful, the carpet looks dirty, the place smells really Bad, sauna isn’t work and the machines doesn’t work neither and needs maintenance.
Terrible experience on my first and final free trial day !

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★ 4

Hand sanitizer was empty upstairs. Only 2 other people working out. That's a plus for me! 😷
The music was okay, but the songs kept cutting off early.
I just wish we could get back to normal! 🏃‍♀️🏋️‍♀️✌

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★ 5

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★ 5

Good environment. The staff is amazing and everything is really organized!

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★ 5

I have been a member since they opened. Great place to exercise and clear the mind! DumbStrong!

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★ 5

Best Gym Ever! 👍
I love work out here
It’s the only place I feel like Home

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★ 5

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★ 1

Don't clean equipment at all

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★ 4

Great place to get a workout in

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★ 5

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★ 5

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★ 5

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★ 5

Great gym and awesome staff!!

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★ 4

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★ 5

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★ 4

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★ 5

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★ 1

I just wanted to ask what is the email adress that you email to cancel your membership please help me someone

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★ 2

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★ 1

Good luck trying to cancel. Rude staff and takes an act of congress to cancel, Well before this pandemic budiness.

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★ 5

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★ 5

I get it in bout 5am

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★ 4

Me gusta el parqueo y su atención

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★ 5

Fantástico

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★ 5

One of my favorite pass time

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★ 1

I went one morning, I forgot I canceled the credit card used for the gym. She said there was a problem with my membership card, that they didn't have a card on file for me... I honestly completely forgot about it and was about to put another card for the remaining 2 weeks I had left in Louisiana... She personally told me that it wasn't worth it since 2 weeks is actually more expensive than the month plan! I was like fine! I'll just leave then, she never told me anything more than that. 2 months later, I get a call from the zoo that I have a balance with them. I call the zoo, they said they tried contacting me since May for my charges and that my account had a balance of over 100 since May to July due to delinquent fees. I never received a call from them, no emails, nothing yet they said they tried contacting me several times. I will never attend a zoo gym club for their poor practice ever again! Be careful when enrolling at the gym so you don't get screwed over like I was.
Update: I paid my fees, called the manager there to cancel my membership! She said she would cancel the membership as soon as the payment cleared! It cleared but guess what! she forgot to cancel the membership... So imagine my frustration when I saw that the zoo charged me an additional month after I thought I was completely done with them! I cannot stress it enough! The administrative people there seem to be very inefficient. The manager who worked on the 16 of July screwed me over! I am so appalled by the way they operate. Beware!

Update 3: I just realized after reading some additional low ratings that my cancellation issue is not an isolated case. I guess they do trick it in such a way so that they can still get money from customers that want to leave. Despicable! Wish there was a legal way to fix this.

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★ 2

Smells horrible, looks visibly dirty, and the "sauna" advertised is a tiny box that is FILTHY and smells like old underwear. I'll just pay more for a better gym thanks.

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★ 5

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★ 4

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★ 5

Outstanding place to work out

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★ 5

Great gym and atmosphere. Has a everything you need and lots of friendly people

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★ 1

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★ 5

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★ 1

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★ 1

Be careful with canceling your membership! The zoo has a bank that pays for the year while you pay monthly. I went and canceled my membership but they didn’t report it to the bank and I was getting sued from them. Didn’t want to pay for attorney I paid the whole years worth! Go to a gym with month to month instead of a 1 year contract.

@aino_ceo

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★ 5

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★ 5

Great workout spot with plenty of weights downstairs. Upstairs has a lot of treadmills and elliptical machines for all of your cardio needs. It is also opened 24 hour.

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★ 4

Always get a good workout in when there. Never to crowded when I'm there. Facility is definitely starting to show wear. Wish it was kept up better.

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★ 4

Good variety of exercise options. Nothing flashy. Staff has always been nice.

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★ 1

Do you like to work out in a gym that smells like a new Orleans bar men's room? It smells like pee...I can't imagine anything is cleaned regularly.

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★ 5

5 stars for my home gym. Giving it a bad rating would be equivalent to wearing a hat in a fine dining establishment.

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★ 5

good place to exercise,love it

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★ 5

Great place to work out. Good staff and great facility.

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★ 5

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★ 4

Very nice place but need someone 24 hours in the fitness center

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★ 5

Initial impression of the place is good Priscilla helped me get signed up; super helpful and a good hire!

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★ 1

I had a similar experience to another reviewer: charged after being told my membership was expiring. I called in earlier knowing my membership would be ending soon and wanted to confirm that. They confirmed 2/17/17 was the last day of my membership but I was charged again on 2/21/17-thinking it was a simple error they would reverse and apologize, instead after speaking to Paige the manager I was told the information I was given in my previous call was incorrect. Instead of apologizing for their misinformation asking how she could make this right, she changed she subject, repeating their membership policy. I reminded her this issue is regarding misinformation provided to me by a gym employee. She said her employees are trained and correctly informed. I asked if that was true why was I confirmed my membership ending on the 17th and still charged after that? She repeated their membership policy. I reminded her again, I am not arguing with the policy, I'm complaining that I was given false information from a gym employee. She repeated, her employees are trained and well informed. I disagree. Skip this gym

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★ 5

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★ 5

Great gym for the price.

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★ 2

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★ 5

A great place to work out.

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★ 4

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★ 1

Paige was the person that I talked to regarding cancellation of membership. She kept repeating company policy without listening to customers. Please hire someone who can truly understand what people are talking about.

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★ 1

This gym needs to hire someone who understands what people are talking about as a manager. The person I dealt with was Paige, and she didn’t understand the point of the conversation and kept repeating the damn policy. A machine might come up with a better solution.

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★ 1

Very dishonest people. You gotta be very cautious when dealing with these people, and have them put everything on paper for you.

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★ 1

Very bad customer service.

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★ 5

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★ 4

Nice gym

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★ 5

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★ 1

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★ 5

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★ 1

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★ 4

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★ 2

Looks like nice place. Monthly fee quite reasonable. Wasn’t happy with $39 hidden gym improvement and $15 processing fee. Still not expensive overall just not cool to not disclose it in advertising.

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★ 3

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★ 1

Hard to say but it might be a waste of time to check this gym out with the other gyms in the area

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★ 1

Highschool gyms are better

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★ 1

Someone just pissed in the shower just to piss better quality gyms around town; do your research

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★ 1

Horrible management, doesn’t have a filter for the water fountain, one set of cables. Other gyms in the area are cheaper, and come with better amenities.

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★ 5

This gym is great for getting fit fast.

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★ 5

Great staff and location. .. Also a gym that's actually 24hrs..

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★ 5

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★ 4

24-hour access, showers and plenty of treadmills are a plus.

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★ 5

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★ 5

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★ 1

The gym itself was ok. However, I did not have a contract and was month to month. When i wanted to cancel I had to send an email 30 days prior to my last month. I sent an email waited two months and heard nothing from them. When I called the girl told me that's the only way to cancel. So I ended canceling my debit card because I wasn't going nor did I have a contract and I haven't heard back from them. Then I get a call from a random number (Lawyer's office) saying the zoo is taking me to court and I would have to pay $1000. But they can settle it for $300. I ended paying it because i didnt want to deal w the bull. I did keep my receipt. And I did look up the lawyers office info to make sure it was legit before making a payment. Just want to give you the heads up! You're welcome!

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★ 5

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★ 2

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★ 1

We payed for 2 years and they are asking us to pay more. I do not recommend this place.

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★ 5

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★ 4

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★ 5

Great place for training

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★ 4

Lugar muy agradable y limpio

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★ 5

Fit Zoo for all kinds

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★ 5

The music gets you pumped in this place

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★ 5

Great place with variety of machines ans equipment. A bit tight as far as floor space. Reasonable accommodations

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★ 4

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★ 4

Great gym, friendly staff, plenty of equipment during off hours, but they run out quick when people start packing in there. Need more classes as well.

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★ 4

Perks include the group classes and the separate female workout room. Cons are that there is no sauna or pool, also people tend to leave weights on the lifting equipment.

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★ 5

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★ 5

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★ 1

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★ 5

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★ 5

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★ 5

Been here since they opened, and they just keep getting better and better! Staff is always smiling and friendly too!!

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★ 5

Great place to work out, always see employees cleaning, great time to work out about early am/noon.. They also have a great child care facility, I can workout for 2 hours while my little one are having fun. Definitely overall a great gym.

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★ 5

Great customer service! I had to cancel my membership after my 12 month term was up. I followed the directions and everything was cancelled how it should have been. Gyms will always get a bad rep when it comes to cancellations but I would recommend this gym to anybody. You can tell they aren't about the dollar.

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★ 1

Billing system is terrible. Got quoted and a contract to prove the monthly amount, however they keep charging me more every month.This is my 3rd mo.trying to get this fixed. Everyone i spoke w sees the mistake , and is trying to help. But getting a manager to fix the problem is a big PROBLEM

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★ 5

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★ 4

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★ 1

Decent gym for the price. However, terrible billing instead of being 10 a month there is also a set up fee and a yearly improvement fee. Charging extra fees after the membership was cancelled. Trying to squeeze one more improvement fee in with a a customer that cancelled after yars of membership. Referring to the timing of the billing as an excuse.

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★ 4

Good 24 hour gym for hardcore weightlifters and those who just want to get some exercise. Reasonable rates.

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★ 5

The Zoo Health Club has been more than accommodating to me. I love the facilities and the staff. Everyone was more than helpful and beyond kind. I had to cancel my membership only after a couple of months do to certain life circumstances. The staff was incredibly sweet and made me feel valued even though they were losing me as a customer. They showed they are all about their members' needs and well being over making money. I will definitely come back to The Zoo when things get better! A special thanks to Paige B. for her compassion and grace. God Bless! ❤

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★ 5

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★ 5

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★ 5

i love this gym, one of the best ones around

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★ 5

Love this gym! I had two trainers one was Chase and now it's Austin! Amazing trainers! Caring people! Great machines and plenty to choose from! If I could give it more stars I would!

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★ 3

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★ 2

This gym is too crowded due to cheap price which means waiting to use a bench or machine. No one re-racks weights so they are scattered all over the floor. Equipment is below average quality also this place smells awful its not just when their are 100 plus sweaty people i started going late at night and it was just as bad. I've never once seen a staff​ member clean I'm sure the odor has something to do with that.

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★ 5

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★ 3

Plenty of work out machines and classes. Location is small and bathrooms always smell though.

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★ 1

Full of juice jockeys.

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★ 2

The men's restroom ALWAYS smells like urine. There are too many treadmills not enough "alternative" cardio machines (i.e. Arc trainer, curve treadmill). The exercise bikes that aren't locked up are garbage. The spin bikes are ALWAYS locked up except for a spin class.

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★ 1

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★ 1

These people are very dubious. I was charged some late fees and i talked to a girl at the front desk to see if she could help me out with taking some off, being the first time in 8 months this has ever happened. She was very nice and ended taking most of them off. When I came in the next day the very same front desk girl told me I still owed some late fees. I was confused and tried to remind her what she had told me the day before. Well she was very rude this time around and said she didn't remember me that she helps out many people and if I'm trying to go in for free!! Needless to say I don't go there anymore. Like they say cheap things come out expensive in the long run. And that's the case with the zoo.

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★ 2

Started out as a good experience, but I made the mistake of signing up for 50 of the personal trainer sessions. The first two sessions were about 15 minutes with the trainer, then being sent to the exercise bikes. I went to the manager to cancel the program and was told that that trainer had been let go because of complaints. He then told me that I would be charged the entire down payment, plus the monthly payment, plus a cancellation fee. Now I have paid almost $600.00 for 30 minutes with a trainer and they are still charging my credit card monthly. Be careful what you get into, these people are as unethical as they come.

now the carpet is dirty and has never been cleaned since we have been members.

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★ 1

Manager is very rude. Staff do not understand polices of termination. Very unprofessional. You will most likely pay extra month or two when trying to terminate your membership. Hope owner changes manager for his business or he will continue you lose customers.

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★ 1

I started a membership on my card for my friend, and we went in to switch the card to ger's the next week. They said that they switched it, but I am still being charged. We called the billing company, and they said that there was nothing they could do about it. This gym is terrible with billing

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★ 1

Unprofessional and not very helpful.

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★ 3

The women's area needs heavier weights and leg equipment so you don't have to be downstairs with all the dudes, you can't use the spinning bikes if there is no class but they don't have a sign to tell you that. One day I was in the middle of my cardio when one of the trainers tap me on my shoulder and told me I couldn't use the bike. Some of the female staff at the front desk is extremely rude, with no customer service whatsoever,
especially when you bring the kids to the kids club! The kids club has no system to hold spots so if you come and it's packed you have to sit in there and wait until someone picks their kids up.

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★ 5

So many friendly staff that greet you at the door. page is awesome!!! They help you know how to use the machines. Alltogether a wonderful workout experience

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★ 5

The gym is a wonderful place to workout, it's really nice. They have everything you need to prepare your body for the summer. When I joined in September I was 187 lbs and today I'm at 150 lbs and I feel great. There are a bunch of machines that fit your workout needs. The cardio deck upstairs is my favorite because they have everything from treadmills, elliptical machines, and 2 new stair climbers. You'll definitely be burning calories here! Also a fun place to make new friends.

Source: Google

★ 2

Don't send your teen or young adult to sign-up without a parent. There is a systemic problem honoring contracts by young athletes that are lured in for the monthly sign up/quit anytime and then get stuck for several months of additional fees attempting to cancel. Be prepared to drive to the facility and cancel the contract, document the date, time, and name of manager. The finance organization will turn over to creditors to collect because the local franchise does not cancel the account. Google for complaints of Zoo Health Club, you will find the same story repeated. This was a nice option for my daughter to work out over the summer before heading off to college, until it became a hassle to cancel. I recommend that you do not allow your child to sign up without an adult present. I suspect this franchise will die very quickly if they treat everyone the same way. There are other options.

Update Jan 2016 - received a validation notice from National Fitness Financial for $61.74 trying to collect fees for the ZOO Health Club. recap - daughter paid in advance for 2 months while home from college over summer (July, August). Contract notes that this is for 2 months. Billed in September, October, November while my daughter spoke to staff trying to clear this up to no avail. Today I met with Paige the manager and the owner, Sal, who are both very pleasant people. They are trying very hard to to solve the problem. It turns out that the real culprit is National Fitness Financial. This company when googled reveals that they are bilking gym owners tens of thousands of dollars and driving customers away with the their billing tactics. I am told by Paige and Sal that my issue is resolved. National Fitness Financial appears to be associated with several brands of gym. Beware signing any documents with National Fitness Financial.

Source: Google

★ 5

Source: Google

★ 5

Best gym I've ever been to.

Source: Google

★ 5

I completely adore this gym! I would recommend it to anyone! The prices are amazing and they have always taken it directly out of my account the same day every month. I have been with them since June and I would never go back to any other gym.

The personal training is awesome! I have lost 3% body fat so far. Every trainer is extremely nice and very knowledgeable about everything fitness related! My trainer, Alex, is very patient with me and I appreciate that since I ask a lot of questions! He is so amazing and I am very blessed to have him train me.

Also every time I walk in the person at the desk always greets me, no matter who it is. It has been this way since day 1! They are all very nice and I enjoy the multiple machines, medicine balls, kettle bells (I think that's what they are called), free weights, and the ladies only room! Again I would recommend this place to anyone and everyone!!!!!!

Source: Google

★ 3

It is okay. The only problem I have with them is the day of the charges. They charge my debit card on different days and sometimes it makes my account go into a negative because I thought they take the money out the first of each month...They sometimes wait a week later or two. This made me mad but oh well. I can not wait until my membership is up. Terrible customer service because just last month they took out twice into my account. Strange.

Source: Google