★ 5

Coming back to Cloud 10 has truly been a life-changing experience. The coaches (Joe, Maliek C, Mike, Malike D, Kenny and Marcus) are to notch. They always make me feel welcome, supported, and motivated! Their guidance helped me kickstart a transformation that’s left me in great shape with more energy, better health, and a new sense of confidence.

The workouts are challenging but always fun, and the coaches know how to push you just the right amount. What also sets this gym apart is the sense of community — you're not just another member, you're part of a team that lifts each other up.

I’m feeling stronger, more energized, and just overall better in my daily life. If you’re thinking about making a change, this is the place to do it. I highly recommended! TRACY BROWN

Source: Google

★ 5

Source: Google

★ 5

I skeptically came to Cloud 10 thinking that I would try it and probably stop because I did not consider myself someone who liked to sweat or workout with weights. However, after a couple of weeks when I started noticing that my clothes were fitting better and I had more energy, I decided to continue. The coaches (Maliek, Marcus and Mike) are dedicated and engaged with the classes. They motivate me to want to come regularly. I also enjoy the sense of camaraderie that I feel with the other members. I'll admit, I am not the best with following the meal plan, but if you follow the meal plan and come to classes at least 3-4 times a week, you will lose weight and notice a boost in your energy levels.

Source: Google

★ 1

If I could give this place 0 stars I would.

Where do I start? I met with Joe to explore the gym and when meeting with joe he didn’t take no for an answer when explaining to him I was looking around at gyms. Joe indicated “ you have 10 days to cancel if you would like to proceed with another gym “ I told Joe ok I’ll let him know within 10 days. Months later I started receiving calls from a collection agency. I reached out to Joe via message and I was told to send a email if I have any billing questions. This place is a scam they are taking people money and not responding once you visit for a consultation. BE AWARE BEFORE VISITING THIS GYM. I TEXTED JOE WITHIN 6 DAYS INDICATING I FOUND ANOTHER GYM. Joe responded best of luck knowing he was about to scam me.

Source: Google

★ 5

Cloud 10 Transformation is a wonderful place to achieve your fitness goals. The coaches are encouraging and the environment is so warm and welcoming. The workouts are top tier and there is a variety of class times to fit anyone's schedule. The space is clean and the equipment is elite. I wish I had found this workout community sooner!

Source: Google

★ 5

Cloud10 is one of the BEST commitments I've ever made. The atmosphere is welcoming, the Coaches are engaged, and the results are real. If you're looking to take control of your health, I strongly urge you to invest in yourself and start the journey. 💪🏽

-Andre D.

Source: Google

★ 5

My experience at Cloud 10 has been amazing. I have become stronger and my endurance has also increased. The coaches are very knowledgeable and always available to answer any questions I may have . I highly recommend joining soon!

Source: Google

★ 5

Cloud 10Transformation in Laurel Maryland is a wonderful gym. The trainers are friendly, knowledgeable, committed, and professional. They know their jobs and they do it well. The gym is ALWAYS clean, I have actually seen the trainers mop, sweep, vacuum the floors and clean the glass doors. This means a lot to me.
An individual program is created for you and if you FTDI ( call Joe to find the meaning ) you WILL achieve your goal.
I actually look forward to going in the morning for my workout. (Never thought I would say that)

LindaV

Source: Google

★ 5

Cloud10 transformation completely changed my life and continues to impact my future. I gained a lot of weight during the pandemic and it was so challenging to lose weight during that time. I lacked the motivation and will power to be consistent and disciplined in my weight journey. I’ve tried all the fad diets and quick fix programs but I would gain the weight back plus more.

I don’t consider Cloud10 transformation to be a weight loss program, rather a life changing lifestyle program. Cloud10 has the most amazing & personable coaches that are always there to support you and make sure you succeed; however, it requires you to do the work and stay committed if you truly want to see a difference. I was paired with Coach Maliek as my personal coach and he has done such an amazing job to get me to the right direction of my journey. He is very patient, diligent, encouraging, and an extremely hard and dedicated worker. He is always available whenever I have a lot of questions and he makes sure I have all the tools I need to be successful. I am so grateful to be apart of this journey, Cloud10 will forever be a part of my family. I have lost a total of 52lbs and gained some muscle mass in about 14months and I am still striving to reach my goal to get stronger then maintain my weight loss.

Source: Google

★ 1

BEWARE OF THIS PLACE, RUN AWAY
Went in to visit this place and met with Joe sometimes in July. Not only was my schedule not suitable for this place, I could not afford it and I told Joe this before leaving. I told him ill get back to him when my schedule get better and o work out finance to see if I can afford it and that was the end of that.

Fast for to today, November 22, I received a bill from a debt collector for over 1027 usd claiming it's from cloud 10 despite the fact that k have never received any service from them. Shocked thinking it's a mistake, I call tge numerous numbers associated with these people, no one picked up but I received a text. I sent a text back and they sent me an email address instead. What shady business is this.

Source: Google

★ 1

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★ 5

I have been super impressed with the wholistic approach that this program offers. Thank you Joe B. for curating this program and for bringing the right people together assist me on this journey.
Joined at the beginning of 2023 and was assigned a great coach in Coach MC. Took pictures and measurements-which included body fat and muscle mass, amongst other indicators.
Every Monday we weigh in, and every 4 weeks my coach and I have a Focus meeting to go over my numbers.The tracking is done via an app which your coach can add to, and can also message you.
In addition to the aforementioned, there are resources that are found on the app, such as meal plans and nutrition guides.
The classes are booked via an app every week.
Here are my pros and cons of the program:

Pros:
1. There is a trackable history of your work in the gym via the user friendly app. I love the pictures that show progress. Also, nutritional resources and the Cloud10 Tribe portal (like an internal FB platform for club notices, shout outs, encouraging posts etc)
2. Very friendly coaches who also push you, for example, I started pushing about 70lbs on the sled, I am now close to 300lbs. Elisa from Accounting has been very helpful in responding to my 100 questions via email.
3. An unforseen benefit for me has been the comraderie that I have formed with my fellow 5am gymmates! These are some of the most hardworking grit filled powerhouses I have had the pleasure to workout alongside. We encourage each other, challenge each other and cheer for one another. I also love that most of us are older than the coaches, but there is a great respect for Coach Marcus and CoachMC who steadfastly lead the class with exemplary leadership.

Con:
-Not really a con, but because I am a bit lazy, I would love to book all my classes at once, but I also understand how that would not benefit the gym. Therefore, we book classes as they open up.

Overall, I am glad I found this FitFamlay. Super inspired by the men and women who share space with me at 5am. The program is designed to work for you if you work your program and the coaching.
I love it here.

Source: Google

★ 5

Cloud 10 in Laurel is very unique, its not just a gym it is a community or tribe of people who are reaching for the same goal... Betterment of their body and mind. This will be long but if you hang in there, you will feel the reward Lol ... The gym addresses many different areas of strength training and weight management while offering an abundance of support inside of the gym and outside of the gym.The owner, coaches and gym participates are very helpful at keeping us focused on our work-out while challenging us to step beyond our comfort zone. One of the key things that I have noticed is there ability to teach us the correct form to holding the weights. This really made a difference in my life. You can actually feel the difference when you are positioned properly. Cloud 10 in laurel offers us a chance to come together outside of the gym. Recently, we went on a hiking trip. Personally, I enjoyed myself, eventhough, I was one of the last people standing. Lol lol lol. The owner/Joe made sure, we started with community support and we exited the park with community support. NO ONE WAS LEFT BEHIND. I really felt safe. Even though, I was behind the entire time, I was never alone. A coach was always there. Too the people who kept up the entire time, Wonderful, your tenacity inspires me to keep up. BTW JOE AND HIS COACHES WERE FULLY PREPARED FOR THIS OUTING, CLOUD 10 TRANSFORMATION IN LAUREL, MENTIONED THE LOCATION AND WHAT PEOPLE SHOULD BRING WEEKS AHEAD, AND THEY HANDED OUT FIRST AID KITS AT THE BEGINNING OF THE HIKE. THEY ALSO HAD A COMMUNITY DOCTOR AVAILBLE TO HELP ASSIST WITH DEHYDRATION, LOW BLOOD SUGAR, HEAT EXHAUSTION ETC.... THANK YOU JOE AND COACHES FOR YOUR TIME AND SUPPORT. THIS IS WHAT MAKES YOUR GYM SO UNIQUE....

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★ 5

Best decision ever!! From the coaches and community to the accountability and the care, Cloud 10 is legit the BEST gym and wellness center in the DMV. Grateful for the ongoing support, appreciative of their attentiveness and committed to staying the course. Drop what you’re doing and join TODAY - your “transformed you” will thank you for it:-)

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★ 5

Cloud 10 has a great team dedicated to helping you improve your overall fitness!

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★ 5

My everyday day therapy place. Joining Cloud 10 was the best decision.

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★ 5

Cloud 10 Transformation is a dynamic and transformative gym. The coaches are knowledgeable, approachable, and full of constructive insight. It’s a family and supportive environment. We win and exercise as a team.

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★ 5

If you want short-cut normal gym, this is not the place for you...sorry. If you desire accountability, dedication and result driven come check this place out. Safe non judgmental environment everyone work as a team no matter the age. Love love love this place and recommend 100%. You will see results!

Source: Google

★ 5

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★ 5

I originally joined Cloud 10 because I wanted to workout but was intimidated in other gyms where you workout on your own. The workouts at Cloud 10 are creative and challenging. I have been a member for a few years. If I went to another gym I would not be intimidated anyone because of what I’ve learned at Cloud 10. I stay at Cloud 10 because it’s more than just exercising, they care about your health and physical goals. They are there to help you reach your goals.

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★ 5

Compelled to share my experience because Cloud 10 changed everything for me! This program is throughly designed to achieve REAL results! There are no quick fixes or unrealistic expectations here. When you start you do an in body scan, get measurements taken and you’re told what it will take to achieve your desired goal! I had been to several trainers and gyms over the years but I never saw the results I really wanted until I joined Cloud 10. The accountability here is unmatched! This program has helped me increase my strength and endurance, and most importantly my self esteem. All of The coaches are welcoming, knowledgeable, encouraging and they are not overbearing. There is a team motivating positive culture here, which I love! The equipment and facility is always clean and well maintained! The systems used to schedule sessions and maintain data are easy to navigate and very helpful tools!
55 pounds down 💪🏾

Source: Google

★ 5

Amazing gym! I love how the classes are set up. The coaches are committed to helping you reach your goals. I've lost 30lbs, gained muscle, and increased my strength. Being a member at cloud ten has changed my life.

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★ 5

This is by far the best gym I’ve belonged to. I’ve left a few times but I always come back. The staff is results driven, and they genuinely care. Whether you are looking for a jump start or conditioning, and strength, this is the gym for all your fitness needs.

Source: Google

★ 5

Great gym! I’ve been a member for a few years now and every coach has always been fantastic! I like that they provide a structured program that’s intense but feasible, meets you where you are and regularly pushes you past your comfort zone enough to be challenged, but not defeated. My assigned coach Ken provides me with regular check ins and nutritional guidance throughout the week and when I stuck with the meal plan and the workout schedule I dropped like 15lbs and went down a dress size in a few weeks. (I’m still working on being more disciplined with the food part long-term!) This is the first gym I’ve been in where I’ve ever worked out consistently and actually look forward to going because the workouts are great and so are the people (coaches and the other members too).

Source: Google

★ 5

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★ 5

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★ 1

One of biggest turnoffs during my time at Cloud 10 was a couple of the trainers spent more time scrolling through their phones instead of providing support. If I’m paying close to $400/month, I don’t expect to have to stop my workout to walk over to a trainer (whose head is buried in their phone) for assistance. However, the worst part of this place is the “billing department.” All is well until you need to pause or cancel your membership - if even it is due to unforeseen injuries or circumstances. I’m convinced whomever is behind that department is incompetent. I spent months trying to remediate their billing errors, contradictory statements and incorrect math. It was a headache to say the least; even long after successfully parting ways, I continued to be billed - how irresponsible! All of the other reviews that reference the billing department are spot on. FYI the “billing department” (who I presume is just Leah, one of Joe’s other assistants or Joe himself) ironically never answers phone calls. Expect to converse with them via email - which actually worked in my favor. I was able to refer to my email trail to support my points which ultimately proved how inept they really are. Do better!

Source: Google

★ 5

Great place to workout. Everyone is friendly and helpful. I love that both coaches and members support each other and willing to push you to your limit. I love the fact the program changes every month and your progress is monitored. I have seen some progress and patiently waiting to reach my goal.

Source: Google

★ 1

I made A HUGE MISTAKE of joining this gym. They are scammers. While the workouts are good the business aspect is super sketchy. I really try to support black businesses and stuff like this ends up happening. I had to pause because of LUNG issues, I wanted to rejoin then they kept trying to charge me for time during my pause and beyond. They are quick to take money from you but as soon as you have an issue they are hard to reach and you can only reach them by email. You'll be better off at another gym, don't waste your time and MONEY and make the same mistake some of us did. I've lost all respect for this business. When I told them multiple times that I want to cancel, they are ignoring my request. These folks need to be reported to the BBB for that fraudulent practices. I expect better from people that look like me.

Source: Google

★ 5

Great place to workout. Everyone is friendly and helpful. Love the new transformation program. I am confident that I'll see progress and reach my goals.

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★ 1

Workouts are great. Just know it is very hard to cancel your membership. Even if you can't afford it anymore or if you move. Keep in mind the billing department only communicates via email and only responds once every 24-48 hours.

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★ 1

!!!!!!PLEASE READ BEFORE JOINING!!!!!!!

Before I really begin this review, I want to personally shout out the trainers at the gym. Ken, Mailke and Maliek (sorry if I spelled your names wrong) are really good trainers. I only gave them one star because the trainers were really supportive and they helped push me.

My issue is with the billing department. Essentially the billing department initially would not acknowledge a credit/overpayment I had on my account, charged my account twice, and claimed I owed money when according to basic math calculations I didn't. When I tried to resolve the issue via email they repeatedly ignored my request to explain why I owed $193 when I only owed $89. I also request to place my account on hold until the matter was resolved, because I couldn't use the gym until the issue was resolved. They denied my request and continued to charge my account for services I wasn't able to utilize because of an error in their system, claiming I owed them money I didnt owe. The way they handle their finances is very very very concerning and sketchy. I would advise anyone wanting to join this gym to consider this review before joining.

Source: Google

★ 1

After joining the gym I got injured during a workout. The trainer did not respect my physical limitations which later caused trauma to my back. I requested that my account be frozen while I consulted with my physicians. I informed Cloud 10 that I am not medically cleared to continue with the membership because of the injuries and needed surgeries. Needless to say, they are still charging me. They do not honor their contract.

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★ 5

There are all great people here. You will enjoy your workout here

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★ 1

I signed up with “Joe” on Monday and discovered Monday evening I can not exercise due to a health concern. I canceled Tuesday morning via email/text/letter sent via Priority Mail. They attempted to charge me on Wednesday and said it was an error. Today, they charged me again!!! Why? This is why I don’t support small black businesses because this is what you have to deal with. There is absolutely no reason to charge me when I have written confirmation that my membership,that I canceled in 24 hours, is void!!! I should’ve read the reviews and BBB complaints first. SMH

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★ 5

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★ 5

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★ 4

Cloud 10 has been great!! My goal was to find a gym that holds me accountable and helps with sustainability and they have done that && more!!

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★ 5

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★ 5

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★ 5

The programs that they offer are awesome. In 2017, I lost 33 pounds because I follow the program guidance and had awesome trainers. I love being a member of Cloud 10. They have new transformation programs that will help you with long last results.

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★ 1

The supposed owner joe is very disrespectful and argumentative. He overtalks and has a form of godcomplex and has a fake alpha male persona. He asked if what he said "triggered me" and claims to have a masters in psychology. Clearly he is not in the customer service business and I would encourage anyone who is female and has no time for a disrespectful male that thinks he's the smartest in the business, not to waste your time in this place.

Source: Google

★ 5

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★ 5

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★ 5

I LOVE The Cloud10 Program! The Top of this Year, I participated in a 6 Week 20lb Weight Loss Program and I LOST 23lbs!!!!! The Facility is Nice, Well Equipped, Motivating Music and AWESOME Trainers. They are very knowledgeable and interactive in fitness and nutrition. They demonstrate and train with emphasis on Correct Form and modifications as needed to be Safe and to get Max results and growth out of each workout. They stay in your ear to help push and keep you motivated and focused. The Added Live Virtual Element is a BIG +++ because it puts you right in the live class and is interactive, which help keep you focused when you can’t make it in person. Also, the Class times and duration are ideal and has helped me reach my Goals.

Source: Google

★ 5

Great program for transforming your body

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★ 5

Cloud 10 is a great place to start your healthy lifestyle. They have a nutrition program catered to each individual needs, the workouts challenge you beyond your comfort zone and the coaches encourage you throughout the entire session and they teach you the proper technique for each exercise. The staff is knowledgeable and helpful. I look forward to achieving a healthier lifestyle with Cloud 10!

Source: Google

★ 5

If you want results, this is the place to go! I’ve been going to Cloud10 off and on for a couple of years now for the 6-weeks challenges, but recently fully committed and got the membership to lose the COVID weight. I modified the meal plan to fit my lifestyle as I plan for this to be a long-term adjustment. I work out at least 3 times a week, but preferably 5 times. I’ve lost 13 pounds and 4+ inches and plan to keep at it. Thanks to the whole team at Cloud10.

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★ 5

Great place to go work out

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★ 4

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★ 5

Very nice but I didn't enter

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★ 5

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★ 5

Excellent place to workout and feel great about yourself. Staff/Trainers are great. If you follow their instructions, you will see results. I love it there. Been going there for over 6 years now. Great place to drop those extra pounds.

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★ 5

I recently finished my 6-week program at the Laurel facility. Excellent workouts... they are NO JOKE...be ready for you game face...NO PAIN, NO GAIN! I definitely noticed a POSITIVE change in my body, I was more toned and had a lot of energy. The staff is professional, fun, friendly, and make you feel very comfortable. VERY HIGHLY RECOMMEND!!

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★ 5

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★ 5

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★ 5

Great workout in a safe environment.

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★ 5

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★ 5

Recently finished my first 6 week of boot camp, and I’m proud of myself. Great place to jump start your fitness journey and reach your goals. I looked forward for class everyday knowing I was going be pushed to work harder. I definitely would recommend this program from the trainers, to the program in general.

Source: Google

★ 5

Loved the space, cleanliness, and the classes are amazing...Love the energy and motivation from the instructors. I am excited to see how the rest of my fitness journey goes 🤗
I completed my 6 week challenge and signed up for a second round. Definitely happy with the progress and what my body is able to accomplish 🙌🏼
Thank you Cloud 10

Source: Google

★ 5

I did the challenge and it was one of the best thing I ever had done for myself. The coaches are motivating. The people in the classes are amazing. If recommend this to everyone who wants to get in shape and form healthy eating habits.

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★ 5

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★ 5

I completed the 6 week challenge and the program delivered results. I lost 17lbs in 6 weeks. It was challenging, but I did it. The workouts push you and the staff and members encourage you.

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★ 5

The 6 week challenge gave me a head start to my fitness journey. The classes were enjoyable, something new each time and friendly environment.

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★ 5

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★ 5

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★ 5

I have been with cloud 10 for some time. I have enjoyed the quality training program and wonderful staff. I look forward to continuing with program.

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★ 4

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★ 5

I love Cloud 10. The supportive family environment makes physical fitness accessible and helps me hold myself accountable.

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★ 5

The Cloud 10 Transformations Facility in Laurel is one of my favorite places to be throughout the week!

The Staff, Instructors and The Owner/Founder are consummate professionals.

It includes Circuit Training that introduces Cardio, Strength, and Isometric Exercises that give each workout a dynamic approach to fitness in a way I never expected!

I highly recommend this facility to get you started on your journey.

Source: Google

★ 5

A great place to be with A great team to support you. A place that is fun with like minded folks who work with you and along side you. Is it easy ? No!! But easy never last. Hard work pays off and this is what last . Put the work into it and you will reap the rewards. Joe and his Team work with you to overcome your challenges and reach your goals so that the reward of your hard work and dedication last a life time! You'll never be the same once you experience Cloud 10 Transformation !!

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★ 5

Cloud 10 is serious about quality service. I always get the best bought out of me and it feels very personable. Truly motivating

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★ 5

The best most effective gym experience I've ever had in my life.

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★ 5

Great Staff, very kind and treat you like family🖤

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★ 5

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★ 5

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★ 5

I attend in person classes at the Cloud 10 Transformation Largo location. The workouts are intense, however the instructors encourage and push us to keep going and complete the reps. The classes are 45 minutes so I work to give 100 percent effort each time to continue seeing results. They have COVID procedures in place that each person must follow, and all equipment is cleaned after each class which makes me feel comfortable and safe attending class. The front desk customer service is welcoming. If you are looking to jump start your fitness goals, improve endurance, have support and accountability, then join the Cloud 10 Transformation community! I highly recommend them and have told my friends about them.

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★ 5

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★ 5

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★ 5

Great team. Elisa always has the best music. Also, if you like intense workouts (which I do), she leaves you cussing and swearing you're not coming back. I ALWAYS COME BACK! I love how I feel and the results. I first found this facility in 2013. Got off track after getting some great results, gained a lot of weight, and came back September of this year. Cloud 10 has been the best part of my fitness journey.

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★ 5

It's like a family. I've been working out at home but it's different when you have someone helping you with your form and encouraging you to keep going.

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★ 5

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★ 5

Cloud 10 is awesome!! The trainers are great and care about your progress. I started in the weight loss challenge and continued as a member. 3 years later and a whole pandemic, they have continued to deliver quality classes in person (distanced) and virtually. They also have a meal program which is a great resource. I’ll keep going as long as possible!!

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★ 5

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★ 5

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★ 5

The staff and trainers at Cloud10 are welcoming, encouraging and make sure we practice safe Covid19 protocols. There’s nothing like group workouts. When I am exhausted and want to stop, I see others still moving and muster up the stamina to keep going. That does not happen when I’m working-out alone. In addition to being a great mood enhancer (in these trying times), I know I’m going to “get it in” when I work out at Cloud10!

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★ 5

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★ 5

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★ 5

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★ 5

Cloud 10 has amazing coaches, the workouts are challenging. I really appreciate the family friendly environment. Thank you Cathy, Jamal, Jonai, Katrina, Josh, and Tee for your dedication to the Cloud 10 members.

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★ 5

A+ fitness choice in Laurel MD (or anywhere via their virtual option)! I have been a follower of Joe (owner) and his gyms for years! His staff are well-trained and caring folks, and the programs work! Get in the best health of your life - and join ASAP. You won’t regret it.

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★ 5

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★ 5

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★ 5

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★ 5

Cloud10 is a great place to build consistency. The cleanliness and their ability to take precautions during this particular time of Covid-19 is very appreciated. I enjoy my workouts and their professionalism.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Cloud 10 is a family! With motivating Coaches who push you and welcoming Staff who greet you with a warm hello. You will always feel like part of the family here!

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★ 5

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★ 5

Great fitness program for every individual. Awesome coaches and a wonderful community if awesome fit family

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★ 5

FOLKS. Gotta tell you..My wife was 250 lbs..she worked out at Cloud 10 Transformation over a period of time..she got down to 130lbs and competed in two bodybuilding competition and won two trophies..The staff are all amazing with owner Mr. Joe, a bodybuilder himself..DRUG FREE..NO DRUGS ETC . They will set you on a meal plan with weigh ins..check up on you daily.. With work out plans to match the individual..THIS PLACE IS AMAZING for male and female alike if you think you are over weight or just need a tone up..CHECK IT OUT FOLKS..THIS IS REAL, NOT JUST TALK BUT RESULTS!!

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★ 1

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★ 5

Great place! Takes the thinking out of getting/staying in shape and solid accountability structure. Everyone is both nice and all about business (working out)!

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★ 5

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★ 4

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★ 1

I'm sure nobody cares but life happens. I was signed up for the free challenge that started 4 days ago. I'm aware of the commitment fee that you get back after losing 20 lbs. I did NOT START the challenge yet because I haven't paid all of the deposit. Well I was in a car accident and the car that was loaned to me didn't pass emissions last Friday. So I can't participate financially. The car has a gas leak and oil leak. Asked for my money back and was told no. MY MONEY NOW. LOL I HAVEN'T EVEN STARTED. No training has evenbeen some because I owe. But the car has over $400 in issues that must be fixed by the 20th. Do not pay anything down in advance like I did in case an emergency happens. PAY THE DAY YOU START. FYI

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★ 5

Love this program, getting to my weight loss goals

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

Am awesome place. If youbshiw up and so the work, you will see results.

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★ 5

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★ 5

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★ 1

Scam

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★ 5

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