★ 1

This is permanently closed. They should’ve updated that to reflect on Google immediately but instead just let people show up to an empty, dark space with a piece of paper taped to the front door explaining.. Wasted an hour and a half round trip on this drive in traffic.

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★ 4

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★ 1

Mismanaged. Dilapidated. Very poor communication.

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★ 5

Most awesome gym OLDSCHOOL and awesome general manager the whole staff is fantastic i love this gym

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★ 4

They need to get new weight equipment. Also need to play other types of music other than hiphop.

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★ 5

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★ 5

Very good gym nice staff and community

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★ 5

Pretty neat place has a vintage old school vibe

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★ 4

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★ 1

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★ 2

This gym is small but is well run. I had been a 10yr+ member here until I had to cancel for personal reasons. Sadly like many here and on their BBB have reported, they have a HORRIBLE cancellation process. Their member website does not provide ANY way to cancel the membership when it should be a requirement for all subscription services. I could not go in person to cancel because I was out of the country, but they first push you to pause, then when you call and cancel the nightmare starts. The only person who can supposedly cancel is the manager which is NEVER available. I had to call over 5 different times on different days to get a hold of manager. He told me the membership was cancelled, just to discover another charge and a collection later 3 months later. Again having to call multiple times, wait weeks, talk to corporate, talk to their collection's company, threaten to sue. ALL of this so then can simply cancel the membership of year long member who is not in the country. Gold's is a great gym but it is very sad that they recur to deceptive cancellation practices just to make a buck. Horrible.

Source: Google

★ 1

have had horrible experience with this Gold's location. From the customer service, a cancelled my membership 45 day ago now they still taking money from my checking account , every time when a called them they said is the last time they stealing money from me

Source: Google

★ 5

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★ 4

I've been going there for good two months now and I really like it because they're like only a little bit of people there and only a little bit of staff and it's also closer to my house that's why I like going there and I can just exercised at peace

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★ 1

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★ 5

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★ 4

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★ 3

Not a bad gym but it looks ghetto and run down. Desperately needs renovations

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★ 5

Been a long time member here. I have got to say, Dennis Hernandez is the general manager that this gym needed. He’s attentive to the needs of the clients, and employees, and gets things done with the little budget provided.
I was close to leaving this gym. Good move on golds for bringing in new management.

Source: Google

★ 5

Me gusta 👍

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★ 2

Subpar

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★ 2

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★ 2

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★ 1

Golds Gym took advantage of the Covid lockdown yo continue to charge personnel for memberships and when requesting a refund denied them. Terrible business practice. Will never use them again, I will support local small business gyms

Source: Google

★ 5

Top

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★ 5

Old school gym.

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★ 5

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★ 1

I just had to submit a formal complaint with the Maryland Attorney General's office because this organization has continually ignored my requests to cancel. I am in a high-risk group, and have not worked out at Gold's in Layhill since February. They continue to charge me, however.

Source: Google

★ 1

I used to like this gym😩😩😩😩😩😩😩😩

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★ 5

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★ 5

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★ 1

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★ 5

This gym feels like home. Most of the members been here for a long time. Quiet and personal! Not a lot of people in your way when working out. I can always get my workout done.

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★ 3

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★ 3

Ol

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★ 5

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★ 2

Smallest golds I’ve been to. Super dated and in the middle of a small shopping plaza. It’s got what you need if you’re in a pinch.

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★ 4

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★ 5

This gym is amazing it has all you need it has a really good group of people that work there if you need a gym and have goals to meet these is the place it has anything you need to achieve your goals

Source: Google

★ 5

Nice clean gym. All the equipment you need for your workout. Friendly staff and patrons. Highly recommended.

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★ 4

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★ 3

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★ 1

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★ 5

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★ 1

untrustworthy!
Had to cancel membership twice, in person
And still got billed for two extra months.
avoid at all cost.

Source: Google

★ 1

Con artist, membership was cancelled (month to month) in Dec 18.
Just received a collection notice for unpaid dues.
DO NOT SIGN ANYTHING with this gym.

Source: Google

★ 1

Read the fine print on canceling the membership after the 3 monhs 'obligation'
They will tell you that it auto cancels after the 3 months. Shock on me when 6 months later they still charge me for gym usage. When I called to ask about it they said i needed to walk in and fill out a 30 day notice cancelation form.
This is very misleading to your patrons!

Source: Google

★ 5

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★ 2

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★ 2

I love this gym. It is small, and a little run down, hence the four stars. But the staff is very friendly and they have a great variety and selection of equipment and classes. I love the child care employees as well - they know my kids and are very capable.

Edited to add:
I cancelled my membership and continued to be charged after the end of my membership. When I called they couldn't give me any clear answer as to why, even though they could see that it had been cancelled. This happened years ago when I was a member - I will never be a member of Gold's Gym again because of this.

Source: Google

★ 1

Mal experiencia, fui a cancelar la suscripción hace tres meces volví a ir nuevamente y me siguen cobrando la membresía, que irresponsables 😡

Source: Google

★ 3

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★ 1

Untrustworthy. I am due a full payment of $39.
They were not able to handle that transaction. I'm a professional administrator and told them so. The foundation of any business is trust. I won't trust them again.stay away.
Gimmick ask for a membership number ok

Then call their bogus customer service n they ask for it. Shame on you owners!

Stay away they are not fair. Never again

Source: Google

★ 2

It's a small gym that is averagely maintained. They do have a lot of variety of equipment for a small gym. My real issue is that his location cannot open on time consistently. If the gym doesn't open on time, you will be waiting for at least an hour or more for someone to come and open the gym. Happens at least 1 day a week.

Source: Google

★ 5

This is one of my top 3 gym in the area. Great friendly staff always cheerful. Its very empty in the mornings and not to bad in the evening's. Great workouts here for sure. anyone looking for a cool gym to work out at, come to this location.

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★ 4

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★ 2

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★ 5

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★ 5

Awesome gym. Always empty since everyone decided to sign up to the LA that’s right behind it. All their dumbbells are new. Also have 3 squat racks which is very ideal for that rush hour time when everyone goes after work. Yes it’s small but it has everything you need for whatever part of the body you’re working out that day. The sauna is also a great way to relax after a great workout.

Source: Google

★ 4

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★ 4

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★ 1

I have had horrible experience with this Gold's location. From the customer service, to instructors that do not show up on time, to a front desk doesn't keep you informed that an instructor cancelled, you will just waste your time. There have been times where I was at the gym waiting for it to open only for it open an hour late. When I spoke with the manager (Vince), he did not seem interested in even hearing why I was cancelling my membership in order to address for the future. For the money you will pay, seeing that they do not have the latest or newest equipment, you would expect at least good customer service. I will say the best part about my experience was Ms. Patty who opened in the mornings. There is a new LA Fitness open down the street. I recommend you direct your attention and membership there instead.

Source: Google

★ 1

I decided to finally visit this gym despite some hesitation. Overall; Small. Needs upgrade. One of the front desk staff members made a rude comment to another staff member about me as I was leaving. She was commenting on the "way I worked out." I didn't know I was being watched. As someone who suffered with anxiety and found working out as my outlet, this pissed me off. Never again. Already telling friends and family.

Source: Google

★ 5

Friendly staff, small but enough to get your workout on.!!!!

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★ 5

Great gym! Awesome place to start my day.

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★ 5

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★ 5

A small straight to the point gym. I get my goals accomplished here. No fluff just sweat and tears. Cool part is if you want fancypants you have access to Olney, 10 mins away.

Source: Google

★ 5

3 squat racks, Jacob's Ladder, great training room with sled push and boxing bag. A lot of different variations of equipment. Sauna and Steam Room. And staff that you can tell cares and makes you feel at home. Small but has everything you need.

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★ 3

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★ 4

friendly staff.

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★ 3

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★ 4

Old building but organized and maintained

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★ 3

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★ 4

I belonged to this gym before it was purchased by Gold's. I have not been there yet, but I remember it was fairly friendly, cleaner than most area gyms, and good location. I'd go back.

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★ 2

front desk nice, management doesn't seem to address much of the feedback tied to fixing and maintaining equipment -- service has declined from previous years. Good location.

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★ 5

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★ 1

Place is a rip off....

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★ 4

Small but convenient

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★ 5

Great GRIT workout.

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★ 5

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★ 1

Beware of this location... Extremely bad customer service...they're very nice to lure you in but once there....they pull all the hurddles to keep me from canceling my membership....I signed all the forms on time but still was on the hook for an extra month

Source: Google

★ 1

A handful machines broken at any given time and takes anywhere between 3 to 6 weeks to fix and on top of that wifi doesn't work half the time. Save your money.

Source: Google

★ 5

This is smaller gym than others in the area however the members are long time members and all together create a home feel. The familiarity adds a level of comfort rarely found in other gyms. A great place to start your fitness journey and just continuing it.

Source: Google