★ 5

Source: Google

★ 1

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★ 4

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★ 5

Love this gym. Excellent equipments, motivating environment and encouraging staff. Trainers are very helpful and will assist you if u need help. Wonderful experience all round.

Source: Google

★ 1

Очень странная подозрительная артистическая контора. Обидели моего Брата Тухана! 😵

Source: Google

★ 1

Instructional Fitness & Training Center (IFTC) now re-branded as Anarchy, is a gym I would highly recommend NOT going to for your fitness needs. For a little background, apparently in the original contract I signed with prior ownership (changed about 10 months ago to current owners, I'm told) had a statement in it reporting that my bill would auto-renew after the 12 month billing cycle if I don't sign a cancellation form in person. I think this is very unethical to begin with, but fine I accept that I signed this form and it is my responsibility to pay when I cancel. With that being, I would like to note that I haven't lived by this gym since I left so signing a form in person wouldn't have been possible or feasible. Now 3 years later with different ownership I am now getting a call from their collections agency that I owe 324 dollars and change when I haven't stepped foot into the gym in around 2-2.5 years. I never received a call from the new ownership, the email they had on file was incorrect and never verified with me, and the new ownership only sent me a letter notifying me of my charges once they sent me to collections....10 months later! One would think they would have a system in which they identify members who have not been in the gym for a period of time, let's say 6 months, that are racking up monthly membership charges. As I mentioned I do accept partial responsibility, but after speaking with someone on the phone there, they were unwilling to work with me at all; I was just referred back to collections. I would have thought with the extenuating circumstances of new ownership and the size-able amount of money owed might've warranted some concern with the upper level management to reach out to a member that clearly had no idea of these recurring monthly charges being left unpaid. For a gym with new ownership trying to re-brand, this in my opinion speaks to no change in the culture, and I sincerely hope others beware and choose a different gym.

Source: Google

★ 4

Source: Google

★ 5

Great gym. Clean and modern. Has everything a person serious about their fitness needs, and it keeps growing. The membership is a fair price and the hours are great, although not 24 hours, but that's fine. The WiFi is great, I can stream my workout playlists. Locker rooms are clean and has a suana. I would definitely recommend this gym to anyone from a novice to advanced gym goer who is serious about their health and fitness

Source: Google

★ 5

Source: Google

★ 5

Under new management and they are FANTASTIC!

Source: Google

★ 5

This is one of the best gyms I’ve been a member to if not the best. New owner has added some great equipment and has been informative and friendly since day 1. If your looking for a gym that has it all for strength conditioning/body building this is it. Great equipment, friendly staff/members and never overcrowded!

Source: Google

★ 5

There just aren't enough stars!! This was the first gym I joined in MD so it's always felt like home. It did go through a rough patch but it's recently been taken over by a new owner/management. The staff is friendly, professional and always helpful. The gym is clean and well cared for. Within the past couple of months the interior has undergone a renovation and some state of the art equipment has been brought in. As a pro athlete, this is the type of gym I love. The best equipment around, an owner that's open to feedback and members that work hard and exercise proper "gym etiquette." This gym is worth every penny. You won't need another membership. Cardio, free weights, cable equipment, group fitness, showers, saunas and a protein supplements (shakes, bars and cookies). They are also a pick up location for Jimmy's Famous Meals which is the best meal prep service in MD. This gym has it all!!

Source: Google

★ 3

I didn’t have a great experience with the front desk person. When I called to get more information on the flyer they mailed me, she was very vague and not forth coming with information at all. I had to pull information out of her. I will drive there this week to visit. I’m glad to see they are under new management and that this should fix the negative feedback I have read on billing. Wish hey offered a family membership or multiple household discount.

Source: Google

★ 5

Awesome place with enough grit to hold the hardcore athletes attention

Source: Google

★ 5

Amazing Facility and great supporting staff. Clean and well organized. Vlad has a really awesome place for fitness and other social activities.

Source: Google

★ 5

My home away from home..

Source: Google

★ 4

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★ 5

Hands down the best gym in Owings Mills. Great environment with tons of equipment to fit your workouts

Source: Google

★ 5

It has been 6 months since my last visit to Baltimore and this gym.
I will say first I frequent Bev Francis Golds the “East Coast Mecca” and other “gyms” world wide regularly and this place is one of the best.
I was greeted by Dan (one of the owners) at 7am Sunday and he was not only informative and friendly but made the out of Townes feel like a local. The members were friendly and the equipment is great! New added and more in the way. It is always nice to be in a facility where the owners train as well. TVs with the Arnold Classic Playing for motivation and music that was not obnoxious or from my era (dinosaur).
They have now separated functional and “body building” training areas...cardio is all working and varied and clean as a whistle!
They have everything you need from heavy bags to a pitshark style cable belt squat.
Too much to list but trust me, if you need it, it is here .
I read many of the reviews first and was resigned to head up the road to LA fitness if I had to and I am elated It was even better than the past.
So do not buy in to the negative BS the others are slinging. New owners, family guy and son with nothing but good intentions and good ideas.
Thanks Dan for the making a space I can train at completely when I visit Owings Mills!
PS- if LA is your kind of gym, this is not for you, this is a real gym😉💪🏻😆

Source: Google

★ 1

These people are thieves. I only signed up for a month membership, but they continued billing me every month afterwards until I noticed on my credit card statement 9 months later and tried to get my money back. They kept making excuses for not reimbursing me. So I needed to call my credit card company to cancel my card. As you can see from the reviews, many other people have experienced this problem. Avoid this place like the plague.

Source: Google

★ 5

UNDER NEW MANAGEMENT!!!! I'm so excited to be back at IFTC after learning that it was under new management. The owner is friendly and willing to work with members, non members, and interested returning members. Im glad to see there is always someone at the front desk to greet me, the cleanliness of the gym has improved immensely, the atmosphere is BACK in this gym again. I'm so happy to see my favorite gym back on it's feet again, I would recommend this gym to anyone!!!

Source: Google

★ 5

I've been to fitness centers all over the world and this is by far one if the best I have ever been to. At IFTC staff is friendly and informative. The experienced staff and gym members made me feel welcomed and like I belonged. Never once did I see the diverse gym population treat anyone without respect.

All equipment was well maintained and impressively diverse to provide a wide range of options. They also have specialized rooms for private training, coaching, guest speakers, and classes. The also provide classes, coaching, and training to fit your fitness needs. The music played was a wide mix of popular music correct for the atmosphere.

Ive read some of the reviews previously posted, and i can only speak to the couple of days I spent here passing through the area. The fitness center feels lived, and homely. I highly recommend this gym if you are in the area or passing through.

Source: Google

★ 2

I stopped going to this gym in January 2018 and I never had a contract with them; only a trial. I looked at my bank statement this month (June) and am extremely upset to see they stole $60 from my account at the end of May. Now, I will try to retrieve prior bank statements to see if there has been other theft since January before I call the county state’s attorney’s office. I had read online that others had had this same type of thing happen to them with IFTC continuing to withdraw money long after leaving and the owner not being responsive. I’ll post my experience once i contact the owner. The lack of integrity is appalling!

Source: Google

★ 5

Under new ownership. If you want a great workout with all the right equipment then this is the place. It isn't for the masses, it's for those that are serious about their training. Staff is friendly and will assist you any way they can.

Source: Google

★ 5

Ask for Sesay best training

Source: Google

★ 3

Good for training

Source: Google

★ 1

Please just skip this gym.

Source: Google

★ 5

The last of the real gyms.

Source: Google

★ 5

Best gym around. Members are friendly and very knowledgeable.plentt of equipment to take your body to the next level. This place runs it's self. Majority of members have been here for years .

Source: Google

★ 1

They were rude with no real customer service. There is an LA Fitness up the street with great equipment. Don't waste your time here

Source: Google

★ 5

The equipment is up to date and my clients love the environment. I have been able to build my business at IFTC and have the opportunity to learn from Master Trainer is priceless -- I am a member for LIFE!

Source: Google

★ 5

I have been working out with a trainer at IFTC for a little over a month and lost 15lbs! Get environment and the trainers and members make me feel like I am at home.

Source: Google

★ 5

I love this place! It is never crowded and always clean. More people need to know about IFTC the trainers are so helpful and knowledgeable!

Source: Google

★ 1

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★ 1

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★ 1

They continue to try to pull funds from my credit card, but notified credit card company to stop payments.Poor customer service. Do not recommend. Poor ratings with BBB.

Source: Google

★ 5

Great atmosphere, Great people. Best gym I'm town!!

Source: Google

★ 1

They took away the tanning booth without any notice, then reduced the hours of operation. Now that I called to cancel, they told me that they can't do that over the phone. Expect this kind of experience.

Source: Google

★ 1

Never been anywhere near this place. I live in another state. I have been getting emails one a week for a year saying my credit card payment (did not specify which one)did not go through and to go online and update it. I have emailed and called twice to find out if someone stole my credit card info. No one ever got back to me. The second time I called he just said to cancel all my credit cards and hung up. Very rude....and there's no way to stop them from attempted billing and sending these emails.

Source: Google

★ 1

Bad

Source: Google

★ 1

THE WORST PLACE TO GO. GOOD LUCK !!!

Source: Google

★ 1

Never had to write a review before but I seriously must warn you about this gym. I have signed the paperwork and unsubscribed to the gym 6 months ago and I am still getting bills of on a monthly basis. I've called the gym 6 times (everytime I got billed) they would say we will call you back Or we will have our manager call you back but no one does call back ever. They wouldn't cancel the transaction either. Which means they have stolen over $120 from me so far. Don't do anything serious with that gym because they will not let you go. I am actually considering of calling my bank and stating that this is fraud because I need this issue resolved.

Source: Google

★ 5

Best gym around!! It's a gym for people who are serious about fitness! The trainers are great you can learn a lot about your body and how to change it there!

Source: Google

★ 5

Source: Google

★ 2

I've been a member for over a year now , and coming from planet fitness it was a huge upgrade as far as equipment and training. HOWEVER! Besides the trainer named "smoke" everyone else that works there is extremely rude and not approachable. And don't let me get started on the owner Joe. He walks around with a attitude and was very unprofessional when I told him I have to cancel my membership. I would not recommend for anybody to signupb for this gym PERIOD!! For $40 you can get much better service and treatment

Source: Google

★ 1

The guy at the front desk, "J" was the most unprofessional and rude person I've ever met. They made a mistake in my account and he asked me to show him my bank account to prove that I paid my account, Otherwise he wouldn't let me workout. Meanwhile I had no balance. I will complain to Corporate. He needs to be fired. Trust me this is NOT over...

Source: Google

★ 1

Worst gym of all time, period. I've been a member for more than an year (Was there when it was Gold's) and here are some of the major disappointments:
1. No supply of towels and wipes which means the machines stink of sweat all the time.
2. The front desk staff is rude and nasty. Low quality of trainers who lack fitness knowledge and aren't trained themselves.
3. Too many steroid junkies making noise in the gym occupying multiple machines. Some work on 3-4 machines over an hour blocking everyone else from using them. There needs to be strict monitoring and regulations for someone trying to own any machine(s) over a prolonged amount of time. Sadly the staff doesn't care.

Source: Google

★ 5

Great Gym , never over crowded , always classy , staff is very nice especially the young lady on the front desk that works all the time

Source: Google

★ 5

Great gym. Staff is friendly & professional. Members seem to be focus on working and not stalling on one machine. I never have to wait for a machine or bench like other gyms. Switch over from Gold's and I am more than satisfied.

Source: Google

★ 5

Great gym.

Source: Google

★ 5

Convenient, great staff, friendly members never had a problem at IFTC even eith the transition from Gold's; some New gym equipment installed in the back. And LOVE the new RED reupholstered equipment.

Source: Google

★ 1

I was a member of golds gym and they were great. But when they went independent their quality of customer service went downhill. In fact when I just called them which it took me 3 days to find a good number for them they answer the phone "hello". I cancelled my membership 4 months ago and they have been charging my credit card ever since. Not cool.

Source: Google

★ 1

I've been a member here for the past 2 years (before they left Gold's Gym and went independent) and I must say that things recently have gone downhill. Most of the staff are great, but the ones in the "higher" positions (managers, etc.) are extremely unprofessional. I'm pretty much a regular and reminded them multiple times that I needed the number of swipes for each quarter for work purposes. In transitioning between Gold's and IFTC they were not able to do that for Q1, but multiple managers assured me that this wouldn't happen again in the future. Well, here it is - 2 quarters later and when I asked about the information they don't have it. They said they would get back to me via email or phone and didn't. Even after I went there in person the present manager (Aimee Yvette Ringgold) gave me a funky, hoodrat, ghetto-fabulous attitude. She is extremely rude and talks to customers the same disrespectful way that she talks to her own employees. I actually feel bad that they have to listen to her daily. ALSO, My 2 year contract ended this month, and they decided to TRY to extend and automatically bill me without having me sign anything - even after their mess up of LYING about the information I requested. I asked to speak to someone that could assist like another manager or owner, but I got the ignorant "too bad" z-snap, ratchet behavior from a 42 year old "manager" and no intent of any resolution from those above her. Overall, this place is a mediocre gym to workout at (no platforms for cleans/snatches smh), and very unorganized. Often times the bathrooms/gym are closed randomly, the sauna rarely works, and the machines are only serviced when they literally fall apart. If you can go 2 years or more without having to interact with the clowns in charge right now, then this is the place for you. The trainers are cool, the classes seem pretty productive, but everything else will make you question why you still are a member there. I'm all for supporting local businesses, but not self-appointed, unprofessional, "acting managers" that have no communication skills or simple common sense. Good luck

Source: Google

★ 1

I cancelled my membership five months ago and they are still charging me. I spoke with them on three separate occasions to get them to stop doing it and they just keep on doing it. I had to actually close my bank account to get them to actually get them to stop.

Source: Google

★ 5

Source: Google

★ 1

Garbage gym that has seen better days. Don't waste your time or money on a place that has no customer service. This place can't even provide gym wipes! Broken equipment, no protein shakes, always out of everything. Save your money and go find a real gym.

Source: Google