★ 4

I liked this place but it is closing June 30, 2015

Source: Google

★ 5

Look its a gym,its suppose to be dirty and smelly.I understand some of the complaints but would you rather workout at Plantet Fittness(a place that has donut and pizza days and claims to be a judgment free gym but judges everybody) didn't think so.

Source: Google

★ 1

CAN YOU GIVE NEGATIVE STARS? THIS LOCATION FRAUDULENTLY RAN A CREDIT CARD WITHOUT AUTHORIZATION!!!

I made an appointment to view the Catonsville, MD location when a friend suggested I just call as she had gotten a better rate that way. I called and spoke to KEVIN who assured me "just come in tonight, I can probably get you a better rate than on line." So I showed up, was promptly pawned off on CHARLIE who, no offense to used car salesmen, came across like the slimiest of salesmen. I reiterated, numerous times, that I WAS JUST LOOKING. I was shown around and was asked if I wanted a guest pass. I thought, "great, try before you buy" and agreed. Please note that there are signs all over the place that guest passes must be signed for. So when I was asked to sign for the pass, I did. In the mean time, I had inquired as to whether I could be added to my BF's account and was told he would have to look it up to see if it "qualified" (he started as a Bally's member). It turns out that I could and I said I would talk to the BF. How surprised do you think I was when I got an email at 1am that said "welcome to LA Fitness" and that I was a family add on to the BF account and most important THEY RAN HIS CREDIT CARD WITHOUT HIS APPROVAL!!! I immediately emailed and called the location. Was told the Manager's name was Ryan and that he would be in at 8 (this was about 7am). Lo and behold, when I called at 8:45 THE SAME GUY THAT ANSWERED THE PHONE IS NOW "RYAN". So he either was lying when I asked the first time or was lying the second time. Whichever, it's total crap. So they did, in fact, cancel the membership (after arguing that I couldn't do it over the phone/on line) but they still haven't refunded the money. DESPITE BEING TOLD THAT WHAT THEY DID WAS FRAUDULENT!!! So the BF (who teaches at the Police Academy) MAY file a police report or dispute it with his account and, despite multiple conversations with "Ryan", Adam, and Thomas - they all say that it will be credited in 10-14 days. Real quick to TAKE the money, no so fast in GIVING IT BACK. And you guys are all right, Corporate doesn't give a rat's ass about any of it. So this will be posted anywhere and everywhere I can to maybe, just maybe, it will keep someone else from being defrauded!

Source: Google

★ 3

Cons: The free weight section is kind of a mess. The weights on the dumbbells are hard read and are almost always put away in the wrong spot. Once it gets crowded your options for working out can become limited very quickly. Pros: There are a lot of options for cardio equipment, the pool is rarely crowded and the staff is very friendly. It's a decent enough gym for the price and it gets the job done for most needs.

Source: Google

★ 1

place is the worst LA Fitness ever dirty, pool people cant get it right, got chlorine burn from the hot tub.. machines and location are good

Source: Google

★ 4

Lots of improvements have been made. After reading the reviews, I was scared to set foot in the building. So, I did a walk through and was pleasantly surprised. The staff was very helpful. The GM was great to talk with. Setting up my membership was a breeze. Gym layout is nice, plenty of cardio equipment(more than Merritt had), nice locker rooms, nice juice bar..... Keep up the good work.

Source: Google

★ 4

Source: Google

★ 2

Place is completely neglected. Smells moldy. High humidity. You can feel it as soon as you walk-in. Bad for your health.

Instead of disinfectants they use Windex. Is it even legal? Almost always out of the paper towels.

I am also not satisfied w/the childcare services they offer. That's why I decided to cancel just my child's membership. I wanted to keep my wife's and mine as this is the closest gym to my house. However when I called to do so lady on the phone said I have to go in person to Lansdowne location. No other options to cancel available. When I had said that I go to this location (Balt National Pike) she told there is no manager for next two weeks. Therefore the only option I have to cancel is to go to the Lansdowne location. And who's fault if there is no manager in there? Ridiculous! Now I am that frustrated that I will cancel my entire family's membership all together.

Source: Google

★ 5

Source: Google

★ 3

It's Ballys. It's affordable. Lots of machines, occasionally a few not working. Could definitely be cleaner. I like to stretch after working out and I try not to think about the condition of the mats and carpeting. Nothing a shower and washing machine can't handle, right? I don't use free weights so can't address complaints there. Weight machines usually in decent working order. I get in, do my thing, and get out. Fine for me.

Source: Google