★ 1

This company is full of lies, deceit, and ripping off their members of services. Not only are they closing this location, they will more than likely raise prices at the new one. Not to mention how they will cut out the grandfathered rates of long term members. They do not care about their members, and even less about the quality of their services.

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★ 3

Shawn the personal trainer is constantly targeting a select few of us, he approaches us and causes a scene constantly. Instead of taking it to someone higher up or speaking to us privately. I feel targeted, I finally reported it to the manager in charge who was extremely professional about the situation and helpful. Even though when I was trying to have a private conversation in her office with her Shawn barged in, and started making a scene again in front of the manager. Which left a very unprofessional opinion about him and some of the staff at the gym. The manager did a wonderful job though. I appreciate someone good in the gym finally after having jack there. She is the only reason I'm giving the gym 3 stars. Which would have been a definite 1 star with the lack of the sauna and dated gym equipment. So thank you for her.

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★ 5

Better than mall one in my opinion, usually not as busy

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★ 5

Very friendly staff. Very welcoming. Will certainly be back.

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★ 5

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★ 5

Big spacious club with enough parking. Decently maintained. The new one at valley mall is superb with the pool, but i still prefer the older one since most of the crowd has moved to the new location leaving this one with zero wait times for all the equipments especially the free squat racks

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★ 5

Onelife Fitness is a great gym! The staff is fantastic and so friendly. They have so many pieces of equipment and you never have to wait. I also LOVE their classes especially their Bang class. I will definitely be telling my friends about this place.

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★ 5

I love this gym! I highly recommend to family and Friends

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★ 5

I worked at OneLife Northern Ave for 8 months before transferring to the new location at Valley Mall. I've worked for MANY gyms over the past 10 years and there is really something special about OneLife. If you're looking for a gym with an excellent staff to help you reach your fitness goals and make you feel comfortable and confident, OneLife is the place to go! Northern Ave OLF offers a great variety of strength and cardio equipment, a ladies training area, functional training turf, cardio cinema, hydro massage, dry saunas, and tanning.

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★ 1

Unprofessional, half the people that work here have no idea what they are doing. I have had my billing messed up 2x now, and when you call the gym they say call member services who say call the gym.

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★ 5

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★ 5

Great center. Tons of equipment. Very clean.

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★ 2

Large space with decent locker room & optional separate women's workout area, but dirty machines, etc.

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★ 4

Overall pretty good, a few of the things like cable and benches could be fixed, when it's busy finding smaller dumbbell weight can be a challenge, and atmosphere is either chill or filled with obnoxious people. But those are the downs, the ups; it has a lot of space, majority of the time it has enough equipment for everyone, 4 squat racks, multiple benches, decline for dumbbells, child care( the best feature, a ton of stuff for the kids to do).

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★ 5

Excellent variety of equipment, great staff, good facilities.

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★ 3

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★ 5

I love it at this gym. Heavy bag, crossfit area, whatever you need to train really. I utilize just about all of it.

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★ 5

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★ 2

Good equipment and nice staff but facility and equipment is poorly maintained. Sauna in men's locker room has not worked for several months and finally they decided to just shut it down. Equipment in video room is loud and a couple control boards on elliptical's do not work - reported it but no response. They charge an annual maintenance fee yet the equipment continues to get worse. I think they are just waiting for the new location to open so they can shut this location down.

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★ 5

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★ 5

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★ 5

Spacious! Great classes w wonderful teachers and all the muscle equipment you want. Open early to late 7 days a week. Clean lockers, showers . Lots of parking.

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★ 5

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★ 3

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★ 5

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★ 1

I came for a workout and to possibly join. Well that's not gonna happen. I got home realized Amanda did not give me back my driver's license. So knowing they close at 8 i came back at 7;30 and they were closed although the website said open. So here i am no drivers license I cannot go to work and i am pissed. I will not be a member after this. Thanks alot Amanda

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★ 1

Hours are terrible. Gold's was open 24 hours and now they close at 8 pm on weekends.

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★ 5

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★ 5

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★ 5

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★ 2

Place needs a serious update on ALL equipment and interior. I understand they are waiting for the New one at the Valley Mall. However, don't we need to take care and show our best appearance NOW. Taking over the Golds which was HORRIBLE! Now One Life comes in and we are reminded why the GOLDS GYM was HORRIBLE. Staff is friendly but they are limited to what they can do to please new customers.

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★ 5

facility has various work-out equipment to satisfy anyone needs

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★ 1

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★ 5

The staff is so friendly and the locker rooms are always clean!

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★ 5

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★ 5

Great club friendly staff. Can’t wait for their new location to open too.

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★ 4

Join 24 Hour Fitness one month change the hours they are not as good as the Y! Onelife Fitness has made several improvements a quality of the equipment and the cleanliness is fabulous I just wish that we go to 24 hours during the week therefore I'm changing my rating

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★ 1

Would give 0 stars if possible!! This place has been charging my credit card every month for a membership I NEVER signed up for!! After complaining to some broseph in the sales office, I thought the charges would stop. NOPE! He totally lied to me.
PSA: do not give them any of your information for a ‘free trial’. I have never even entered the gym except to dispute the charges. Unbelievable....

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★ 5

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★ 5

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★ 5

Amazing place for a family to workout. I love the idea that I can go with my daughter and workout while she enjoys the kids club, plus the fitness classes are amazing, well all that I have done so far. I can't wait for the big one to open. Come join the fun🏊‍♀️

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★ 1

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★ 1

Contemplating on going to a different gym because i have probably been able to go into the gym once since the hours changed.

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★ 4

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★ 4

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★ 5

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★ 4

It is a really good fitness facility. I joined for a small one time fee and a reasonable monthly payment. Has a place to keep your kids active and occupied while you work out and a fitness room just for women. It has several smaller workout spaces including a workout cinema, so you can watch a movie while you are pedalling, ellipiticizing, or treadmilling along. The downside is that the only local club is on the North eend of Hagerstown, but a Valley Mall location will open in the fall.

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★ 5

As someone who took the time to scout out local gyms equipped with a child care option, I can say that I am absolutely impressed with Onelife Fitness. Onelife Fitness offers quality child care with an amazing group of ladies. My two children love these ladies like they are family and enjoy going daily. Both my husband and myself were interested in personal training since we were amateurs at the gym. We were paired up with two trainers who have done a phenomenal job with assisting us in our healthy lifestyle endeavors. Chris and Shawn are two standup trainers who modify trainings to fit each individual's needs. My husband and I also attend the Intensity class taught by Chris which is an interval training class that offers high and low impact options to suit all needs. Chris demonstrates proper form execution for each station/ exercise and will provide individual instruction as needed. This class is one for the books - give it a shot! :) I look forward to going to Onelife on a nearly daily basis not only because of the services that are offered, but because it feels like my home away from home. Over the last several months, I have come to know more staff members and gym members alike, and these people have become close friends, warm acquaintances, and friendly faces that I look forward to seeing. Thank you, Onelife for helping to change my life.

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★ 4

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★ 3

Good equipment, but the gym and particularly the bathrooms could be cleaner. One life bought Golds o/a January, and the hours changed from 24x7 to less than 24x7 when that happened. There are no racquetball rooms and there is no pool. After work hours, i.e. 4pm to 8pm, the gym is unacceptably busy. I work out in the mornings when it is less crowded and there is a more friendly group working out. They are building up a section of the gym with cross training equipment. There are a number of aerobic classes including zumba and there is a separate cardio equipment area for women. They also have a theater room where they play older movies and you can use exercise bikes, treadmills and similar equipment.

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★ 4

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★ 4

Nice changeover. Cant wait until the new gym is built.

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★ 1

Why change the gym hours. You need to be open 24/7 or this gym will never last Planet fitness will take all you're business alone just by being open 24/7

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★ 2

Jack interrupted me in the middle of my workout, I felt as if it was very inappropriate and rude especially because the matter had nothing to do with me...

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★ 3

Great place for work out but there timing is not good specially Saturday and Sunday they close at 8 pm that need to be addressed it should be open every day till 12 am

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★ 5

All the staff are great! The gym is really clean and the GM (Jack) is a very nice and helpful gentleman. All the upgrades that Onelife Fitness has done are great! Reed and Jay in membership helped me with some question I had about my account as well.

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★ 5

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★ 3

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★ 5

I love taking the exercise classes at Onelife! There is a great variety of classes for all ages and physical abilities, offered at a mix of convenient times . The instructors are positive, motivating, and always encourage you to work up to your full potential. I especially love the spinning classes by Laura Barnes and Dave Collins - such a fun vibe.

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★ 5

The classes are great for all ages- and abilities.
Laura Barnes is one of the instructors that I have taken Body Pump from and she really made me feel comfortable when I was a beginner and didn’t know exactly what size weights to use.
She is also very energetic- and makes you want to come back the following week!!
I would recommend her class to anyone that wants a good workout- and also wants to have fun!!! :)

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★ 4

I have had the opportunity to take classes from fitness instructor Laura Barnes and she has given me a reason to come back and stay active every day! Her high energy and motivating work outs are a what bring me back time and time again! I would highly recommend anyone looking for a full body work out to sign up for one of her classes!

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★ 5

I love the all the amazing staff and instructors!!

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★ 5

Great place to workout! Loving how OneLife is making some positive updates and additions to the gym.

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★ 5

Been going to this gym since it was Gold’s gym, and since the changeover to OneLife there have been major improvements. Plumbing fixed, a lot of new equipment, fixed lighting and more! It isn’t opened 24 hours anymore, but so far so good for the new OneLife in Hagerstown.

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★ 5

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★ 5

This gym is awesome! Love Onelife Fitness and all the amazing additions and upgrades! Super friendly staff and members! Check it out for yourself and you'll love it!

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★ 1

Terrible customer service, Golds gym management was a lot better. 100% would not recommend.

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★ 2

Used to be great. Recently got a membership here about a month or so ago. Now they are changing their hours from 24 hrs a day to closing at 8 on the weekends and 10 on Friday. They're still open until 12pm on weekdays. Its unfortunate. And the hours change is going to cause a lot of people to leave including myself. The new gym theyre building at the mall better be 24 hours or they are going to run their own business into the ground. No one should pay an arm and a leg for a membership to not even have the gym because 24hrs

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★ 3

Gold's gym (which is one life fitness now) is A pretty decent gym. I don't like that every time I turn around there is another fee coming out of my account. For example, an extra 60 can out of my account the other day and whe my husband called they said that it is a yearly members fee. We haven't even been members for a full year yet so I didn't understand that. I do like the ladies that work at the kids club in the morning. They are awesome and my daughter loves them.

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★ 3

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★ 5

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★ 5

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★ 4

Nice gym

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★ 5

Great way to get fit and the best trainers

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★ 4

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★ 2

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★ 1

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★ 4

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★ 4

Lots of equipment, trainers and space.
Best time to go is AM.

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★ 5

Clean facility and friendly, helpful staff.

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★ 5

Very Clean and friendly staff. Lots of equipment. Theatre Cardio room is awesome!

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★ 5

Big gym, lots of exercise classes and options.

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★ 3

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★ 4

I spend most of my time in their new addition. It open and allows you space to do short sprints and drills. Great place to do some HIIT. It seams like it is hard for them to keep any of the staff as they usually are only there for a few months.

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★ 5

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★ 4

Lots of space, clean, and friendly staff. Only complaint is a few repairs needed on some machines and water fountains.

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★ 5

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★ 4

Great gym although pretty slow on repairing equipment, men's bathroom is usually overflowing or something, piss smell during the rush hours.

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★ 2

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★ 4

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★ 1

Absolutely ridiculous service. Do not buy vip membership, i have come here for months now and had no problem with bringing a partner, and all of a sudden it is a problem to have a guest without a valid ID. they only have one person at night who usually doesn't pay attention to anything and maybe will do a trash run once in a while. My usual guest is now sitting down waiting for me to finish my workout because we drove all the way from Hagerstown. I used to love this place but recently it has gone down hill, and my friends and i may be taking our business elsewhere

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★ 5

Hours, location, gym size are all great

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★ 5

Great job lots of equipment and friendly faces

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★ 3

This franchise location needs to be spruced up quite a bit. It's not bad, but I've seen better.

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★ 2

The music sucks so bad!!! I've tried coming at different times and it's the same slow BS! Who cares about genre, just pick it up a bit please.

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★ 4

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★ 4

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★ 3

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★ 2

What a disaster. Seems like they spent all of their money on the bathrooms instead of equipment. Terribly dissorganized, dumbbells everywhere around the way weight rack, instead of on the weight rack. And the the weights that were on the rack, were not in any type of order which made it hard for me to find the weights that I wanted. Same goes with the straight barbells and curved barbells. Also, terribly overpriced, $35 for one week membership... I pay $20 a month at my home gym, and that includes everything. I do not recommend

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★ 5

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★ 4

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★ 5

Favorite place to be

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★ 5

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★ 4

The staff are pushy when it comes to signing up but it's a standard gym with good equipment, nice locker rooms, and a women's only section

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★ 5

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★ 4

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★ 2

I received a one week pass to Gold's Gym in Hagerstown. My gym recently closed and I am looking to join another gym. I didn't like Gold's. I found it to be dirty and a lot of the equipment is also dirty and not in good shape. The instructors in the classes were very impersonal and did not even acknowledge me. They did NOT teach to the class, but seemed to be performing for their own benefit/workout. They did not stress form or teach what they were doing.

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★ 5

There are at least 6 different exercise areas here including a large screen tv the size of an entire wall in the bicycle and treadmills room that features great movies during workout! Love it!

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★ 1

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★ 1

You sign up and they fail to mention extra fees and not only that you sign a contract for a set fee and when they do charge your bank account it is more money. And when you say something it's "Oh I'm sorry that person is no longer with us." Well I hope not. Very sneaky and unprofessional!!!

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★ 1

I belong to the Golds Gym in Waynesboro,PA which is less than 20 miles from this Hagerstown,MD location. I called the Hagerstown location asking if I could use their facility because Waynesboro closes early on sundays while Hagerstown is open 24 hours. The guy on the phone wasn't rude but he informed me that I would need to pay an additional $6 just to work out there for the day. I think this is incredibly ridiculous. I don't care if you are different franchises or not , have some other name if you aren't going to validate any membership. When I was recently traveling in Los Angeles, CA ( almost 3000 miles away) I was able to work out in several golds gyms for FREE with my current Golds Gym membership. For this I will never recommend Hagerstown Golds gym and really; step your game up.

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★ 1

Wish I could give them a negative 5. They r a scam they will find a way to rip you off. I lived out there for a year joined there gym Bc it was around the corner from were I was staying paid for a whole year up front and in cash this was Nov2015 now in January2017 I get a email saying I owe them money Bc it's a new year. First off I've been in Vegas since 2016. So how TF do I owe u money. F outa here you inbreed MF's oooo took all of me to not say some fowl disrespectful 💩......learned my lesson with this gym I'll stick with places like NYsportsClub planet fitness or the gym at my condo. Thank you GoldsGym for proving to me that everyone one was right about you. Oo n let's not forget that when you guys n my 1st personal trainer parted ways no one informed me even though I kept calling to make an appointment then two weeks later got a call from some other guy saying he's my new trainer.THIS PLACE is SCUM.. it's 8am in Vegas n I gotta wake up to this BS

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★ 1

Only concerned about money, DO NOT JOIN if you EVER want to cancel.

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★ 5

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★ 5

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★ 2

No toilet paper, slowing getting rid of the towels and paper towels!

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★ 5

Awesome, been a member for a few weeks and already getting gainz

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★ 1

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★ 5

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★ 1

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★ 1

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★ 5

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★ 1

Read the other reviews. Good gym to work out at. However, if you want to cancel you membership, good luck on getting it done easily.

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★ 1

It's a decent gym with priorities in the wrong direction. Missing dumbbell sets, no wifi, thousands of lame excuses

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★ 1

My same sentiments of giving these people your payment information. Even when you leave they still take money out of your bank account. And then it is excuse after excuse as to why. Maybe corporate needs a little insight of how the Hagerstown Facility is run.

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★ 1

Don't let these thieves get your credit card number because if they do, they're gonna steal as much money out of your account as they can before you notice

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★ 1

Lori Thomas.......yea She has a wicked personality and attacked my integrity at 6:30 in the morning. Some of their staff is friendly but this woman here even lied about being the General manager. ....She use to be....but not anymore. Join this gym at your own risk, she also threw in my face ...."we can tell you to leave and never come back for any reason and don't have to tell you why". Nice huh?

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★ 3

i was thinking about joining but the music doesn't fit the people...I talked to a lot of un happy people about the music...I tried to block it..but o'well what can you do...it would seem better not to play music at all...I like the lay out of the gym and you can even watch a movie in the bike room...but the music...I understand this is a on going thing there...I rather be around happy people..when it changes I would like to to join.....

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★ 2

The last manager, Lori Thomas, is gone for a while as I understand it. She was argumentative and not receptive to member feedback. Plus, it looked like she was running a doggie day care center in her office with baby gates across both office doors.
I like the new manager. However, when they replaced Kat with Diana Reyes to manage the GXX Class Schedule, many members became dissatisfied. Members attend classes because the scheduled time fits their personal schedules and they like the class. So, I don't understand why they constantly need to change the classes and times. You have to check the class schedule on a weekly basis to confirm the time and date.
The class scheduler is out of touch with the members. She is replacing classes like Body Pump and Pilates with classes that older members cannot physically perform. I understand the need to try new things but when you have a successful class attended by 25 - 30 people, why change it. Change a class that has minimal attendance.

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★ 1

Horrible management! Turnover is so frequent but new manager is the WORST as well as her customer service. Michael Moses (below) was 100% accurate. Hidden fees and poor management have run it into the ground. I had been a member for about 8 years. Never again!

--Its too bad that the manager says she is unable to give out the owner's contact information. I would like to think they care about how their business is being run.

***Fitness Revolution is the best in Hagerstown!!

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★ 5

Gold's Gym Hagerstown is closing on New Year's Eve @ 8pm and opening tomorrow morning @ 7am on New Year's Day. We will remain open 24/7 for all our members regardless what Google says.

Thank you!

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★ 1

Been a member for over 4 years and have seen this place managed into the ground. The lady running the place is very rude and condescending to the members.Hidden fees and broken equipment that never gets fixed has forced me to quit.

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★ 5

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★ 5

As a former member of this gym (I moved away) I can say that I loved the Hagerstown Gold's Gym! I think the facilities are great, lots of variety in classes and great options for people with varied schedules. My granddaughter loved the Kids Club too. After I moved I joined three different gyms over the past three years, and have not been as happy as I was in Hagerstown.

We just moved back to Hagerstown, and I am looking forward to joining again!

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★ 5

Nice gym to work out

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