★ 2

I’ve wanted to rejoin OTF at this location really badly, because I used to be obsessed with OTF (went nearly daily for years) in northern VA. The hours at this location are just impossible in the afternoons here. Fridays last class is at 4pm, Tues/Thurs last classes are at 5.45pm, I’m usually at work until then or at least can’t finish commuting with traffic (no OTF by my work either) and into the gym dressed by these times. At other locations they have later class offerings that help busy working professionals find times that they can make it in and get their money’s worth since the monthly fees for OTF aren’t cheap. I really miss OTF being a big part of my life but just can’t justify signing up with afternoon classes ending too early most week days :(

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★ 5

I went in today for my very first time. I was super nervous since I had no idea what to expect. They were so sweet and kind showing me around and explaining everything to me. I absolutely loved it and I think it’s the best workout I’ve ever gotten. I’ve taken a couple other group fitness classes before but this is definitely the best I’ve tried.

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★ 4

Lost a star for not providing towels.

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★ 5

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★ 1

The coaches at the studio do a fantastic job, but due to the negative experience I had with the Caucasian male working the front desk, I will not be back to this location. On 10/26/24, at approximately 0936 hours, I went to the Annapolis Orange Theory facility to take the 9:45a class. I approached the front desk employee so I could select my workout station for the 9:45a class. The Caucasian male working the front desk did not say anything to me as I stood in front of the desk, waiting patiently to check-in. At this time, another Caucasian male enter the studio after me, and the Caucasian male working the front desk greeted him and assigned him his station for class. The Caucasian male working the front desk then proceeded to ask me if I needed any help and I informed him that I was here for the 9:45a class. I was then assigned my workout station for the class. As an African American male, I felt that I was discriminated against by The Caucasian male working the front desk since he greeted and assigned a workout station to a Caucasian male that enter the facility after me while I stood there waiting.

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★ 5

Intense

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★ 5

I love Orange Theory! I recently began an unlimited membership because the manager was so sweet and welcoming and convinced me it would be a great choice for me. And she was right! They have a wide variety of class times so I’m always able to fit a workout in my schedule, and all the coaches are so nice and amazing. Lizzy Blade (manager) has done a great job cultivating a welcoming and motivating community here. I love it!

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★ 5

Love my orange theory workouts! All of the coaches are amazing and so motivating.

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★ 5

All of the coaches are absolutely amazing at this location, today we had a ‘benchmark’ class (which I wasn’t familiar with) and Ashley really helped me with correct form/encouragement throughout the class! Thanks a million!

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★ 5

OMG I love this place. After only 18 classes I've lost 10 pounds and I'm at that age where the metabolism seems to just shut down. I'm counting calories too, but going to OT a few times a week provides the jump start to my metabolism that past workouts at other gyms were not providing. It works because you workout with a group, make friends and encourage each other. It's very motivating. Definitely try one of their introductory classes and change your life! You'll find a very diverse group of great folks and won't feel out of place no matter who you are

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★ 5

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★ 5

Awesome staff and such a good workout!

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★ 5

I like everything! The coaches, the environment, the workouts, the other members... is is everything I'd hoped it would be. I'm hooked!

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★ 5

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★ 5

Love this place. Walk out exhausted with a feeling of accomplishment.

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★ 5

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★ 5

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★ 5

This is my third Orangetheory location since starting my OTF journey, and it’s amazing! The staff are so knowledgeable and helpful and friendly. I would recommend anyone to this studio who is looking to try Orangetheory!

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★ 5

I like how the app tracks everything... my steps, meters rowed, calories burned, etc. I like being able to see if I can do better day to day, month to month, and year to year. Scheduling my workout on the app puts it on my calendar and I will go. Every time.

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★ 5

wonderful athletic workout , combines strength and cardio

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★ 5

OTF Annapolis is fantastic! The studio is always clean, the coaches are very personable and energetic, the front desk staff is welcoming & Lizzy does a great job managing it!

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★ 5

Great Gym, Great staff and I gotten Great results from their workouts.

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★ 5

Love this place!

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★ 5

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★ 5

I joined earlier this year and wasn't sure what I was getting myself into. I have to say my experience, since joining, has been great!

Lizzy and her coaches are wonderful! From the moment you walk-in, the atmosphere is friendly and not intimidating. I am loving the classes. The time flies by......

Caroline, the head coach, is excellent! She seems like she loves her job, is patient, and wants to help and motivate all of us, no matter our ability level. ALL the coaches are first class! I would like to thank EVERYONE at OT for making it a fun place and a great workout.

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★ 5

I love OTF and the Annapolis location was top notch. 14 stations, super clean, energetic coaches and staff - this place has it all. I will definitely be back now that my kids and grandkids have moved to the area. And I highly recommend this location to any new or visiting OTF members. :)

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★ 5

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★ 5

Love the atmosphere, location, music, heart rate tracking and coaches!! Love feeling and seeing a difference! Thanks for kicking off my health journey the right way!!

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★ 5

Best facility around.

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★ 5

I took the 6:15 class with Caroline and I can honestly say it was one of the best workouts I’ve ever had. She encouraged the class to keep on the grind and push ourselves without being super demanding as I kind of expected. The tempo is great, and the time really flies right by. This was a great start to the morning - I’d highly recommend OTF Annapolis!

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★ 5

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★ 5

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★ 3

Solid workout and great trainer/instructor but having half the class be in a treadmill and/or rower seems like a waste of money, especially given the price the class.

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★ 5

Motivating & engaging! TY OTF for bringing a sweat and a smile ;)

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★ 1

It's better to look at other gyms that do the same thing and you don't have to take classes

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★ 5

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★ 4

Staff made a mistake and sent the wrong form for cancellation, instead they sent me another intake form. When I realized was still being charged, I contacted and the manager refused to refund saying I had “no proof” of wanting to terminate my contract. The owner ended up stepping in making good on the mistake of the employees. I loved the workouts, they just weren’t fitting my schedule with my new job. Mistakes do happen, was just unfortunate that the manager did not look into the situation more and I had to come to google reviews to receive help.

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★ 5

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★ 5

Coach Lindsay is THE best!!

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★ 5

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★ 1

Don't recommend. 0/5 stars

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★ 5

Great workout and wonderful coaches to help you meet your fitness and health goals!!

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★ 5

Great mindful workout! Takes the thinking out of it for you!

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★ 5

I love OTF. The instructors are so warm and welcoming and encouraging. It’s such a great workout.

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★ 5

I loved everything! I loved the staff, the other people there for a workout! I loved like I felt like I had a personal trainer. I loved the encouragement! I loved the workout itself. I loved the pace and the ability to work at my own pace while "feeling" like I'm right there with everyone else. I loved that I'm so sore the next day that I feel it over and over! I can't wait for my next class!

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★ 5

I love that the template is different almost every day and you can go at your own skill level. The coaches are very supportive and helpful. I know I will get a good workout every time.

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★ 5

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★ 5

Everyone is very friendly and helpful. I enjoy working out in this environment and look forward to many more workouts here. The staff does a great job!

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★ 5

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★ 5

I hate exercise.OTF changed that for me. It became my community during the pandemic and helped change the trajectory of my life. The coaches are so awesome and give the best motivation to keep getting better each day.

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★ 5

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★ 5

Everyone from the front desk staff to the teachers to the patrons are great. I workout a lot on my own but If you need some extra motivation, need to spice things up a bit, or just want to do a social workout then this is the place. Greta is my go to teacher; she is super helpful, encouraging, nice and fun!

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★ 5

We love Orange Theory Fitness! It is always a great, challenging workout with terrific coaches who really know their craft! Would recommend this type of workout to anyone who wants to get into or stay in shape!

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★ 5

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★ 5

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★ 5

Love OTF Annapolis! I joined OTF during Covid and I have always felt that safety and sanitation have been priorities of this studio. As a former college athlete I love the structured workout. With each class having a specific focus on endurance, strength or power, it really helps to get your head in the right space for each workout. I have definitely fallen in love with the program, but all of the staff at OTF Annapolis have been wonderful. The coaches are awesome and always willing to provide modification or answer questions. I have had only great experiences with the front desk staff. #Bingo

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★ 5

I have been a member for over a year now. Great workouts and team.

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★ 5

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★ 5

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★ 5

Awesome experience. Just wish I had joined sooner!

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★ 5

Great workout. Great staff.

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★ 5

The staff at OTF Annapolis is top notch! I have never found a workout I have stuck with for as long as I have with Orangetheory. We are so grateful for every single workout and the wonderful coaches and staff!

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★ 1

I called to see about pricing and if I wanted to re-join this orange theory as I had heard they hired a new
Manager. I wanted to see if price per month had increased since I last went. They refused to give pricing over the phone and refused to let me speak to a manager. Company policy was cited as the reason for not giving pricing over the phone. Not going to waste my time as it seems the culture carried over to the new management. It’s a shame bc I think their product is sound and I felt like the very nice person who I was on the phone with had his hands “tied”.

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★ 5

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★ 5

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★ 5

They are very accommodating for all ages and abilities. It feels as if you have your own personal trainer. You just do the work to accomplish your goals.

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★ 5

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★ 5

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★ 5

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★ 4

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★ 4

Ok

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★ 5

Love the workouts!

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★ 2

The coaches are so awesome here! They are really personable! However, the manager at this location is awful!! They unfroze my membership and said they tried to contact me but I got a new phone number. Why would you move forward with unfreezing my membership if you could not get ahold of me?? I wish they would have waited until I reached out so I wouldn’t have lost an entire month of workouts.

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★ 5

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★ 5

Great coaches! They are awesome motivators to help you push through the workouts.

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★ 4

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★ 4

It is a small group class and the instructors are great, very kind and helpful.
The only down side is that the music is deafening loud.

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★ 5

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★ 5

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★ 5

How good the class is dependa of course on you but there are always some instructors better than others and unfortunately, the days and times I'm free, I usually get an instructor I don't love, but love the variety and this location overall.

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★ 4

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★ 5

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★ 1

Tricked by OrangeTheory Annapolis. I asked to cancel my membership two days after joining and they charged me for two months of membership! The management seems to subscribe to "Green Theory" more than Orange Theory. My reason for cancelling was not only the format did not work for me but I also had safety concerns with members not wearing masks during the workout (only when you change the stations) So be a thousand percent sure this format and their safety protocol works for you during these challenging times.

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★ 4

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★ 5

This OTF location was really great. You need to reserve your spot beforehand. They check your temperature on arrival, they provide you with sanitizing wipes. Only alternate machines are occupied, giving enough distance between people. The workouts was really great and really pushed you.

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★ 5

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★ 5

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★ 5

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★ 5

Got it going on here. There is a waiting list. It's worth it ..

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★ 5

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★ 4

The workouts are great, but the coaches could be more motivating. I went to a studio in VA and there coaches are SO upbeat and really pump up the classes. They shout out your name on the treadmill, they correct your form on the floor (I’ve been doing lunges wrong for a whole year, thanks Annapolis), and that coach took time to show me exactly how the floor block was suppose to go. I never feel sore after I visit Annapolis and after ONE class in VA, I am so sore and feel like I got a REAL workout. Overall, the workouts are great, just wish the coaches were more motivating and had more energy.

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★ 4

It's a good deal

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

This was my first experience at a fast casual cardio hub. I enjoyed the ambiance and the thorough instruction.

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★ 5

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★ 5

The coaches push me, but they’re pushing me against myself! I don’t feel like I’m competing against anyone. Each class is different, so I never get bored and I can tell after every class that I’m getting stronger, both mentally and physically.

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★ 5

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★ 1

I am extremely unhappy with their cancellation method. I have to email the manager, she responds asking why I'm cancelling, I answered her question, and then I never heard from her again. She didn't cancel my membership - so I was charged again the next month, making me dispute the charge through my credit card company. Why can't memberships be cancelled through their website or over the phone like every other gym?

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★ 5

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★ 1

I really wanted to like this place. The manager might benefit from customer experience training or an EI book. The workout design and delivery are very good. The equipment is in very good shape. They could use more dumbbells and more room for each station for floor exercises; patrons are on top of one another (maybe fewer stations?). Scheduling is challenging for high use times of before and right after work. I do not like their on hold and take off hold system and find there responses to voice messages or emails to be way too long. Not all bad for this particular gym as they have a good product (workouts). But I will move to a different local gyn soon.

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★ 5

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★ 5

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★ 5

I absolutely love OTF. Tuesday I did my first free class and I was hooked. I went Wednesday and Thursday the same week. The staff is very friendly, coaches are great, and the workouts are well planned. I love the ❤️ Monitoring system and the app. I’m excited for this new journey, so glad my friend introduced me to OTF.

Evie

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★ 5

Great Staff, Great workout and structured to meet my needs and goals

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★ 5

Love that each workout is different from the last and often, more challenging than the last. There is a nice variety that continuously works muscles I wouldn't have done on my own.

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★ 5

I don't have to think about getting a good work out. I just show up 4-5 days a week and you guys do the rest! The one hour goes by fast - with music, support and amazing coaches. It's the first exercise program that I know I will never tire of. So happy they opened here in Annapolis!

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★ 5

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★ 5

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★ 5

The coaches/staff are SO motivating and exciting to be around! I always leave feeling satisfied and energized even after getting my butt kicked in a hard workout!

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★ 5

Everyone was professional, upbeat, fun and knowledgeable. This got me to do my most hated thing (cardio) and have fun doing it. Loved seeing my status in real time, looking for less splats and less red zone time next workout!

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★ 5

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★ 5

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★ 5

What a super focused and efficient workout, led by excellent coaches! Orangetheory Fitness challenges me at a whole new level and has helped me to be consistent and committed to pushing myself to reach my goals.

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★ 5

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★ 5

Challenging , structured, great coaches

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★ 5

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★ 5

The community, lighting, coaches, technology,facilities and equipment are better than any gym i've been to in the area

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★ 5

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★ 5

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★ 5

What a workout. Rowing, treadmill and weights. Justina is a very personable, clear speaking as in talks to you in fun and health VS at you. Loved her enthusiasm and her zest for healthier members and newbies too. I didn't expect what I received but it was a very welcomed and needed work out. Thank you for this Funday workout on Sunday!!

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★ 5

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★ 5

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★ 1

The manager of this facility is snarky and rude, we’ve witnessed her abruptness a number of times, but this is not representative of their front desk employees as a whole and it’s a whole lot better when she’s not there! Our disagreement was over one minute of their 5 minute policy where they were telling us it was 7:16 and that they couldn’t admit us to our class, when in fact both of our phones showed 7:15 we have AT&T and Verizon (two phones showing the same time) We left and called the manager to express our concern over the time discrepancy (the policy is you must arrive within 5 minutes of class start) 7:15 was the 5 minute mark so this minute is the crux of this. She told me that she was sorry for my bad day after telling her that her clock needed to be reset. Who handles a business response that way? We have been to that facility quite a few times where the classes started late and we didn’t say anything and beyond a supposed minute! We went back in person to cancel our memberships as this is not the way things should be handled. When we asked to speak with the owner, the manager would not give us that information. She said that she was the regional manager and that everything came through her.We quit our membership and she said “so what ok”...wow. We have been going since November 2018 so we're not new to this location and have traveled all over to a variety of them including Canada and haven't received such rude encounters. Disappointed and supposedly waiting for a call from their owner. I’m all for business rules but I’m not all for handling business and two members this way. I assume that they have so much business it doesn’t faze them when people leave. At the cost of over 300 per month for the two of us, I can get a whole lot better treatment for a lot less than over 3000.00 per year! ***update I have now been informed that the policy is 4:59 not within 5 minutes but prior to 5 minutes...ok I can’t even...

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★ 5

Best workout ever. The instructors there are awesome. No pressure at all, but guided for success.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 1

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★ 1

If you are considering joining this gym I really suggest you read this review in its entirety. I have also attached emails as evidence of what I went through. I joined this gym when it first opened up. I ended up cancelling in December 2018 due to location. Classes do not roll over to the next month and I was missing to many. Which is fine that's policy. But here is where things got very shady. I go in person in December to cancel my account. I was told I had to fill out a form and the manager needs to co sign. Fine, I did that and the manager was not around so I was told not to worry she will get around to it. Later that month I call the gym and they told me she hadn't signed but not to worry she'll get around to it. Okay fine. January comes around and I get charged, I was told you need to give a 30 day notice. So I understand being charged. I call the gym to ensure this is my final charge. They tell me something like the manager has not yet signed it but not to worry shell get back to me. Everything on my end is complete. Okay fine I take then at there word. February comes by and I get charged. Now I am mad. I start calling everyday and am always told along the lines that the manager will get back to me. Nothing. I finally call again and soemone offers me the managers email. So I send an email explain my situation. I get a crappy generic response with no answers or next steps to take. She even claimed my paperwork was not found. And if that is truly the case it took you 3 months to tell me this? I email again. (I wish I could attach the emails). Finally I decide to contact another gym. They tell me they can't help but they will also contact the manager. At this point the manager at the gym is probably annoyed with me and tells me to stop calling in her next email. Well if you would give me answers and cancel my account I wouldnt be contacting. How unprofessional. Finally she emails back and tells me I will get a refund and terminate my account. No surprise I got no refund and my account was not terminated. I end up contacting my bank who opened an investigation. I provided them with the emails as well as the call record. I needed proof that I attempted to contact the gym. And to top it all off. It is now March and I got an email stating they were unable to charge my card. Yea, b.c you forced me to change it. So she never terminated my account or refunded me. By no means should it be difficult to cancel a month to month membership. I guess this is how certain buisness make money. They take advantage of there members and make it difficult to cancel. make sure when you read the emails you look at the dates in order.

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★ 5

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★ 5

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★ 5

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★ 5

Great workout, great motivation, and great equipment. After my first workout I was hooked

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★ 5

Motivating coaches, great HIIT workout. Clean facilities. Super helpful staff. It's a workout you will keep going back for.

Source: Google