★ 5

The best gym I’ve been to and I have tried a few, very nice but professional staff, really clean and up to date equipment. It’s the first gym I genuinely enjoy going to.

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★ 4

Lots of amenities. Membership getting a bit pricey but if you go couple times a week it's worth it.

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★ 5

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★ 5

Great facilities with friendly staff.

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★ 5

I like to thank Doug and his swim staff for taking a below average swimmer like myself and accelerating my swimming ability in just under a month. Doug and his staff were very helpful and made learning easy.

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★ 5

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★ 4

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★ 5

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★ 5

I trained for Track & Field

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★ 5

Lots of people there but still had space to get things done.

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★ 5

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★ 5

The Arnold Y is a spacious facility with plenty of equipment and room to spread out. The equipment, floors and bathrooms are clean and the people who run the place, from the instructors to the greeters, are welcoming and friendly.

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★ 5

I always have a good time at the Y.

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★ 3

This location allows filming on the gym floor.

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★ 5

I was helped by Eric to set up my work out. He showed me the machines for my goals, put my workout in the computer and told me the app to download to track my progress. I really loved it.

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★ 5

Great gym 💪 gerat community

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★ 5

Great place to workout or hang out. Friendly staff good hours. Relax by the pool.

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★ 5

Great place to belong for a safe ,fun clean environment for the entire family.

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★ 5

I love the fact that there is a thing for every member of the family! It makes it easier for parents with kids to make it to the gym! My boys love to workout with their trainer, and swimming instructor as well!

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★ 5

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★ 5

Impressively well equipped gym, professional staff, particularly their rockwall team, consistently kept clean, good communication through their notification system and all at an affordable rate. They have multiple power racks with high-quality lifting platforms, too. Highly recommended!

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★ 5

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★ 5

The Y in Arnold is fabulous! Excellent instructors and a great choice of classes. There are lots of amenities and so many activities to choose from!

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★ 5

Great place for camp and kids love it.

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★ 5

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★ 1

This YMCA is absolutely abysmal. Not only are the weekend hours terrible (close at 7), but the holiday hours are even worse (close at 12). Beyond that, half the parking lot has been closed for the past three months and now signs have been put up on 10-15 spaces on the side that’s open, closing even more spaces as well. This has made going absolutely miserable as the parking lot is completely full at almost every time of day. This was also done right after they raised their membership fee which is completely ridiculous.
People are always sitting on machines on their phones or talking to each other rather than actually working out, no one puts anything away when they’re done using it, and the people using the basketball courts are literally screaming with no regard for anyone else. While I concede that’s more of an issue with the patrons rather than management, the parking situation and the terrible hours are both in the directors control.

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★ 5

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★ 5

I am a Nationwide traveler and I have only experience professionalism here. I enjoy the morning water aerobics and Tai Chi classes with Mr. Charlie. They all recognize new comers and will not leave you behind in class instructions. Equipment is not only wiped down by some of the members but I have seen the staff also cleaning the machines. I also enjoy the coffee/tea area that is always brewing and having a place to sit and enjoy and meet new friends or just read a book in between classes.

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★ 5

Absolutely love the rock wall—even if I can't climb it right now. The setup is impressive, and just being around that kind of energy is motivating. Can’t wait to get back on it when I’m able.

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★ 5

Absolutely love being a member of this Y community here in Arnold. The Aquatics program is totally top tier! Looking forward to getting back outside to the outdoor pool! I missed it!

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★ 5

The Y has lots to offer and the instructors are very professional and make the classes forfilling.
I enjoy all of the classes that I attend.

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★ 5

This place is huge and in the middle of a giant rehab. The reception person was a little grumpy, but no big deal. Got in a few games of pickleball and used the showers.

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★ 5

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★ 5

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★ 5

I was just promoted to post a review on Shopper Approved. I hit 5 stars and it posted as 1 star!
I love the Y in Arnold. Only the best and most helpful staff. Excellent experience. Highly recommend.

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★ 5

We love this Y - we mostly use it for family activities like swimming or the rock climbing wall. How amazing for a Y to have a climbing wall! We also lean heavily on their camps which are great and we love the Parents Night Out when we can get in. The Y really seems to support families and we so appreciate it.

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★ 5

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★ 5

The Open Door Policy is extremely convenient considering cost of living expenses. I’ve been a Y member for a little over a year. The classes at Arnold are endless. I enjoy seeing the activities and that there’s a cafe area to sit. I haven’t used the rock climbing or pool yet but it seems to be maintained properly.

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★ 5

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★ 5

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★ 5

Love this place!

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★ 5

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★ 5

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★ 4

Spacious facility. Front desks are okay helpful. Nice locker room with lockers that do not require you to bring a lock. The pool is smaller than the one in the Pasadena location.

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★ 5

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★ 5

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★ 3

I can't give this gym five stars because of two main reasons, (1) there are waaay tooo many 5- to 8-year olds on actual adult equipment. The kids are unsupervised, running around, misusing the equipment, and playing on the equipment because they are too young to actually use it, and (2) the staff doesn't really know what's going on and can't answer any questions. But I absolutely 💯 love the facility. I come when I know there are no young children and that's been better. I don't use the showers, so I don't have to be around the areas that other people are complaining about in other reviews. Overall a good choice!

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★ 5

I like this place but I wish that racking weights was reinforced. I even saw a trainer not bother to re rack weights after working with a client. Pasadena is much better at cleaning up after themselves.

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★ 5

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★ 5

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★ 5

Both former competitive swimmers. my son and I spend quality time working out regularly in the Arnold Y indoor/outdoor lap pool.

The water is kept a very comfortable temperature.

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★ 5

My personal trainer, Jill, is wonderful. She is very motivating, professional, and generous with her time and attention. The facilities are well kept and I can always find a machine to use when I arrive for a solo workout. Staff are very friendly and helpful.

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★ 5

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★ 5

We are members to this center primarily to play ping pong. Recently, the ping pong table was fixed, a new net was installed, and new paddles were made available. We are delighted and want to commend the center for supporting the wonderful sport of ping pong.

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★ 5

Class schedule is diverse and the spread throughout the day is pretty good.... I wish there were more Saturday afternoon classes but loving the addition of the Sunday late AM Body Pump class. The sauna is an awesome and a much appreciated amenity! Locker room is clean, a treadmill is typically available when I want one, and other members, as well as staff, are very nice..... I recommend

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★ 5

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★ 5

The Y in Arnold is the only gym near us where I can exercise with my two kids. We really enjoy using the lap pool and it’s great that our Y put a bubble on the outdoor pool so it can be used all year long. The equipment is all up to date and well maintained and the climbing wall is terrific. I have found our Y to be very family friendly and the staff is great.

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★ 5

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★ 5

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★ 5

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★ 1

I joined the Arnold Y a couple of years ago, and I had shared a positive review at that time, based upon my initial impression. Unfortunately, as a senior member, I have had some health challenges, so I was unable to use the facilities. My last visit was in March of 2024.
But be aware, it is much easier to join the Y than to discontinue your membership. This is typical of some gyms, but I had higher expectations for the Y. I called by phone and was told I had to come in person to discontinue my membership, even though I explained why that was difficult for me.
I considered sending a certified letter, but when I called again, I was told to contact customer service by email, so I scoured the website again to locate that contact information.
They sent an email response, acknowledging I had not been able to use the facilities for many months, but they still insisted on withdrawing a payment for January of 2025.
So just beware. The pool was nice but they are not nimble or understanding of any personal circumstances or hardship.

Update: I was told in December that they could waive my fees for January. When they did not do so & my account was charged again, I wrote reviews. Only then did they respond and finally processed a refund, which I did receive today.

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★ 5

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★ 5

New year, new Y! I’m so pleasantly surprised with the makeover they gave the Y. Newer more comfy machines, new upholstery on machines that were previously torn and worn down. Now, as opposed to previously having one row seat, one chest press, etc, resulting in wait times for machines, they now have several, as well as several new pull down and cable machines in addition to a new squat stand with cables. They also revamped their floor area so people now have a designated soft area for mats and stretching. Everything is a bit more organized in terms of what machines make sense where. I do still have one critique and that is that the back of glute kick back machine is directly facing whoever is sitting on pull down machine is looking directly at your butt. Feels a little exposed and may do better slightly angled for privacy. Also, the glute machine has nice new upholstery but the place to rest your core is still wobbly and doesn’t hold, always falls down after pressure. Thank you to everyone at the Y who is friendly and gives a warm welcome when you walk in!!

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★ 5

Fantastic gym! Well run, clean and lots of programs for adults and kiddos. Esp love the stay and play (daycare) - makes prioritizing my health even easier.

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★ 5

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★ 5

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★ 5

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★ 5

The Y in Arnold Maryland is fantastic.

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★ 5

I love this Y!!!

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★ 4

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★ 5

The Arnold Y has great space and a wide selection of machines, weights, classes, pool, saunas. The whole of the place is very inclusive and comfortable, you don't feel bougee or pressured. People are kind and I enjoy the peace while I workout !

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★ 5

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★ 5

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★ 1

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★ 5

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★ 5

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★ 5

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★ 5

The Great Annapolis Y in Arnold is rocking it. What a great place for our community to enhance our health and wellbeing, while supported by a great team of staff.

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★ 4

Warmly welcomed into the swim aerobics class which is all I am doing for now.
Sign up was easy. Staff friendly and helpful.

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★ 1

Very outdated & over crowded gym. Canceled my membership after they started charging me $20 more because my age went up a year.

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★ 5

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★ 5

A great place to exercise in about any way you can imagine. Great facilities and staff for the entire family. They can support people of many ages and capabilities.

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★ 5

Very good y

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★ 1

Emailed and called to cancel service and I still get charged recurring fee. I also prepaid $140 for four swim lessons last year and still haven’t been able to get an instructor. The organization needs improvement. It seems like signing up is easy but getting the service is hard here. Disappointed.

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★ 5

I just 🖤this place….they have the BEST prices with everything included…. I have the family membership which includes 4 adults & 2 children month to month payments!!!!!

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★ 5

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★ 5

Classes are excellent.

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★ 5

I LOVE the following about the Y:
1. The very nice people.
2. The sauna - super hot! Awesome.
3. The big pool
4. Guest passes for my family and friends
5. The TRX straps in the gym
6. The nice elliptical machines
7. Rock wall for when my sister visits (w/ guest pass)
8. Lots of parking spots :)
9. Childcare option for when my baby son is old enough for us to use it.
10. How clean it is - thanks Robert!
So much love. THANK YOU!

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★ 4

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★ 5

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★ 5

Lots of cardio classes, large free weight and machines for weight training. Two basketball courts and two racquetball courts plus a lap lane pool. Reasonable monthly rates - especially for families.

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★ 1

I broke my nose at The Y in Arnold and not a single staff member acknowledged me, asked me if I was okay, or offered me ice as I was very VISIBLY INJURED. I was bleeding everywhere, crying, and holding my nose with a paper towel to stop the bleeding. I never felt more disappointed in my life. The fact that your staff ignored me completely when I was visibly injured is appalling.

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★ 5

Just talked to one of the employees who gave me information about the swim program. They were very good and professional in explaining the course. I look forward to joining this fall with my kids👏🏽👏

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★ 4

I have been a member for almost 4 years. Mainly use the pool. They have great water aerobics instructors and classes 6 days a week. Unfortunately, the pool has been out of service more than usual due to chemical imbalance or pool equipment failures. Also, they have been short-staffed on life guards numerous occasions this summer. Which means if there are 25 people in the pool no more can be allowed in, until someone leaves. These issues need to be addressed.

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★ 5

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★ 5

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★ 5

Really great facility, has about everything you can want in a gym. Free weights, machines, cardio equipment, pool, rock climbing wall, fitness classes, basketball court, etc. Nice staff and affordable too

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★ 1

This why is worse than any gym I’ve ever been at. One of the employees was extremely rude to my children and wouldn’t take my bribe of one candy bar. Who is being very ageist because he did not let my children in due to their age. This is a violation of the 27th amendment in the US constitution. I feel very threatened by this ymca, as it is revoking my rights as an American citizen. I will be canceling this membership and telling all my friends to cancel theirs and we’re going to go to other gyms. They were also playing inappropriate music with absolutely profane and despicable language such as but, poopoo, and mean. The teenagers that work here are an insult to this US society that we have built
From ground up. According to Martin Luther King Jr. speech, we should have freedom which they are not giving us. This is also included in the 67th verse in the constitution line 6 or second sentence. I feel personally attacked that people like this live in the same universe as me. I have attached a photo of the person who has treated us this way.

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★ 5

The Y in both Arnold and Pasadena is awesome, clean, friendly staff. So happy we made the change from LA Fitness to the Y.

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★ 5

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★ 5

Always clean and friendly staff!

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★ 4

Nice facilities

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★ 5

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★ 5

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★ 5

It is a very family oriented place. Love it

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★ 5

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★ 5

We did the rock wall and the people are very kind, gave us chalk and some rock climbing shoes to use (their personal stuff), name dropping cause they were so awesome… Scott and Jacob (sorry I have no clue how to casually name drop)

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★ 5

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★ 5

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★ 4

I wish all the workers would know the same policy. But besides that it's okay

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★ 5

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★ 5

Joined recently and have been very happy with my Y family membership! The childcare is a huge plus so I am able to work out while my child is being safely watched. The staff throughout the facility is very friendly. I really enjoy the classes. There are multiple pools, a basketball court, rockwall and pickle ball courts. My daughter loves the waffles on Wednesday.

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★ 5

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★ 5

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★ 5

Jason was so helpful when showing us around and helping us become members. Definitely recommend

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★ 5

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★ 5

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★ 5

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★ 5

Outstanding experience, every time. I work with neurodiverse adults. we spent a lot of the summer at the pool. We were so warmly welcomed, by everyone. The outdoor pool staff deserve special thanks for really helping a wheelchair bound guest get safely in and out of the pool. We love this place!

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★ 5

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★ 4

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★ 4

Coming from out of town, my family& I used this facility & I think it could use a solid upgrade. Basketball courts are concrete in like a warehouse setting...I believe. And the pool is outside in a tent... almost as is this ymca was an after thought. But it did serve its purpose for my family..

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★ 5

Took the kiddos to swim, and we ended up playing basketball, soccer, and pickleball. Lol, we also utilized the open studios to practice dance and cheer routines. Very nice facility and staff. A few vending machines helped when the kids were craving snacks. Fun day for the kids and their friends.

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★ 3

I couldn’t find an instructor for my girls private swim lessons. I emailed 3 instructors and just one of them responded with denial because she is a teacher and has no time. I wish they have more instructors willing to train or it’s not worthy to pay the membership monthly payment.

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★ 5

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★ 5

Pool is excellent. Great faculties and activities for the kids are at no cost if you are a member.

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★ 1

This gym is randomly closed often and staff members, specifically Dana will make sarcastic remarks when I ask a question. Equipment is always thrown around and hard to find pieces.

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★ 5

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★ 5

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★ 5

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★ 5

My home gym is Pasadena. But I've been visiting here for the classes. I'm still learning my way around, any time I ask for directions, the staff has been very helpful. I would recommend this gym for anyone who loves group exercise.

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★ 5

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★ 5

Clean, pleasent atmosphere for the family

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★ 3

Because the pool is poorly maintained it closes frequently for mechanical issues. The pool staff also does a poor job communicating Schedule changes so you sometimes end up having to wait for a lane.

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★ 5

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★ 4

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★ 5

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★ 1

My experience at the Y is becoming very frustrating. My son and his friends come to the Y just about everyday. They workout and use the basketball court. However, my son and his friends has made it known and asked why are the rims not been replaced or fixed. This is upsetting our children coming to the Y yet again to broken equipment. The broken rim is a liability and can harms someone. I am worried the Y does not care about our youth in our community. This is not just for leisure time but an amazing curriculum activity that can lead into an opportunity of a lifetime. It’s been months and we’re still getting unanswered questions. We pay for our sons to go to the Y because it’s safe but at this time it’s unpleasant and the customer service is dismissive. I expected change soon.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

A great place to workout.

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★ 5

Great gym for families

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★ 1

Hard to get someone on the phone. Easy to sign up online but very difficult to cancel once a member. There's better options out there.

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★ 5

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★ 1

UNHELPFUL AND UNFRIENDLY STAFF - I came to this location to try a pilates / yoga class. I checked in at the front desk and told the 2 people there that it was my first time at the Arnold location and I was there for the yoga/pilates class. I asked where the locker room is and where the class is held. The front staff were the most unhelpful people I have ever interacted with. The lady at the desk just pointed in the general direction of the locker room and said it's that way. I asked where the class is and she told me a room # (which means nothing when I have never been in the building before). I walked in the direction that the lady pointed and did not see the locker room. I walked back and asked again. I had to wait for the 2 people to finish talking to each other to be able to ask again where the locker room is, and again, the lady pointed. By this time I was frustrated and asked "down the stairs, up the stairs, left hall, right hall, where is it because I didn't see it, and again, I have never been here before." Finally, the gentleman at the desk gave me specific directions: down the steps, left hallway, 2nd door (still refusing to leave the desk and show me). At least his directions were accurate and I found it, which only has a bathroom logo btw and why I did not notice it before. After changing, I again go to the desk and ask where the class is held. Once again, I was pointed in a general direction as neither of the staff could be bothered to show me to the room. I walked past the room btw, and had to ask someone who looked like they were going to yoga where the class is. I get in class, and ask where the mats are. The instructor told me I have to find one. Again, a member was the only one willing to help and told me they don't have enough for everyone in class so members hide the mats and told me where to find one. I get a mat and go to wipe it down and the cleaning station was empty. I asked the instructor where I can find wipes because the one at the door is empty. She told me they don't have any then. Again, a member helped me and told me where to get wipes. Not once did ANY staff member assist me during this visit. Not once was I made to feel welcome. It was a TERRIBLE experience all around. I obviously did not sign up for a membership at the Y and have not returned.

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★ 5

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★ 5

Great facilities. Lots to do for the entire family. Great customer service.

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★ 5

Indoor swimming, neat equipment, a climbing wall, and classes gives you lots of choices.

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★ 5

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★ 4

Very nice facility. Wish it was more handicapped friendly though. Also wish the therapy pool didn't cater to kids in the summer. Needs handicapped improvements for elderly and physically challenged.....rails, grabber bars, shower stall. To note: bath chairs and equipment should be bariatric to accommodate any group of handicapped.

Edit: Thanks for responding, Y. You do have a very nice facility and I realize it is in Big Vanilla bones. I'm not complaining, just giving constructive criticism as many of us older folk have expressed the need for this. We have also shared this with some of the employees. So glad you are here for us!

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★ 5

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★ 5

Great place to have fun doing all sorts of activities!!

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★ 5

Great facility. Recently renovated. Highly recommend

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★ 4

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★ 5

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★ 5

Great atmosphere

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★ 5

The Y is the place for families with kids! No other place is as family friendly while offering the adults great classes while watching the kids in the stay-and-play. The pool and splash pad in the summer seal the deal. Great value. 👍

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★ 5

Welcoming staff.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Love this Y!

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★ 5

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★ 5

Comments today may be shared...kjr

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★ 5

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★ 1

The pool is too dirty. The pool is full of garbage that is not cleaned

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★ 4

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★ 4

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★ 5

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★ 5

Great place!
Clean, friendly patrons and staff, well-maintained facilities. Saunas in the locker rooms, three dance rooms (which are great to stretch away from the masses), enough cardio and weight equipment, a rock wall (not for bouldering), two pools with the outdoor one they cover in the winter, and enough classes for anything youre interested in. They even adjust the hours for the summer to be open later, which is awesome.

As a single woman who goes at night, I always feel safe here. Never been "heckled" or seen any other woman be picked on for being in the free weight section (which you see a lot of other places).

I'm sad to be moving, this gym has certainly spoiled me. Thanks Y!

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★ 5

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★ 5

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★ 5

Awesome!

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★ 5

Friendly staff and many choices of activities for adults and children. Clean environment too.

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★ 5

This is where I go and exercise. Amazing place!!! If you are into exercising. And I work their!!!

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★ 5

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★ 5

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★ 3

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★ 5

This gym has everything. Couldn't ask for much more out of a gym. If your super bogie maybe you'd ask for a more modern design but that would come with added casts so let's keep it the way that it is. Functional, comprehensive amenities, and low cost.

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★ 5

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★ 5

Lots of equipment. Wonderful staff

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★ 5

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★ 5

My go to gym and location

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★ 5

Huge facility and lots of options. Have 7day free trials if you are scared of commitment. Family friendly atmosphere.

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★ 5

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★ 5

Went during the weekday to swim with my son we had the entire pool to ourselves! The staff is always super friendly and helpful. So happy with my membership purchase.

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★ 5

Nice gym clean and healthy environment
Machines are new and sona room is also very nice I like my YMCA

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★ 5

Friendly staff. Facilities are clean. Lots of classes!

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★ 4

I just don't like giving 5 star reviews. Not a lot of problems, great place, but for me 5 stars is like absolutely perfect and I think 5 stars affects the system too much. So this is a great place, and in my mind, 5 stars just don't like giving out perfect reviews idk

(Edited from original 4 stars no description)

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★ 5

Have been a member for many years and am so glad my wife and I started going gain. Love playing pickleball!

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★ 5

We were in town for a short period of time and had a fantastic time here - Brian was an extremely friendly member of staff and showed us around on day 1. Would definitely recommend

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★ 4

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★ 5

Great facility with friendly staff.

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