★ 1

RACISM ALERT:

When I left a review I was met with a dismissive and insensitive response calling me a liar. Let’s be clear, this is a cowardly attempt at damage control. I was never warned, never approached, never spoken to, and never informed of a single incident or complaint. Not once. I was a loyal, respectful, and consistent member for months. I spoke to no one inappropriately. I committed no policy violations. I carried myself with discipline and confidence, and that made certain people uncomfortable.

The vague, blanket claim that “multiple complaints” were received is a lazy cop-out meant to avoid accountability. If my actions were truly problematic, where is the record? Where is the due process? Why was I never told directly? Why was I banned in silence without a single opportunity to respond?

This is how racism hides in corporate language. “Uncomfortable” is the shield they use to eject someone they couldn’t control, someone who stood out, shined brighter, and didn’t play weak. It’s coded language, and anyone with experience in these environments knows it.

Let it be known: if you’re a person of color, confident in your skin, physically fit, well-spoken, and self-possessed, you are a threat in this space. And you will be quietly removed when your presence makes the wrong people uncomfortable. That’s what happened to me.

I wouldn’t recommend this gym to anyone who values fairness, integrity, or truth. They’ve shown none of it. They’ll smile to your face and ban you in silence. I hope this post saves at least one person from going through what I did.

Source: Google

★ 1

If you are a person of color, think twice before joining The St. James Performance Club.

I was a paying member for years with zero warnings, zero incidents, and nothing but positive interactions with staff and other members. Out of nowhere, I received an email saying I was banned for “behavior and comments” that allegedly made people uncomfortable. No details. No evidence. No conversation. Nothing.

I immediately asked management to explain what happened…. not even a single reply.

Meanwhile, the members I actually talked to have been DM’ing me wondering why I disappeared. Nobody ever expressed discomfort, nobody ever complained to me, and I never had a single negative encounter. I didn’t touch anyone, follow anyone, say anything explicit, or break a single gym rule. I showed up, trained hard, and minded my business.

But here’s the part that should concern everyone:

A staff member actually harassed ME months ago in the locker room, literally watched me while I was showering. I reported it and nothing was done about it. That person kept their job. Yet I was banned with no explanation.

The message is loud and clear:
They protect their staff but target men of color without due process or transparency.

To ban a loyal member without warning, without evidence, and without giving them a chance to respond is not only unprofessional, it’s discriminatory.

Their membership agreement talks about “community,” but the way they treat people behind closed doors tells a different story. It’s cowardly, biased, and deeply unfair.

If you are thinking about joining:
Ask them how they handle accusations. Ask them if you can be banned without warning. Ask them how they protect members of color.

Because what happened to me can happen to anyone.

Source: Google

★ 1

BEWARE RACISM! I walked in with my mother the other day to get her a smoothie and an employee at the cafe who’s name was NOAH proceeded to call her several racist and derogatory terms because English is not her first language. To see this behavior in 2025 is unbelievable. Upon speaking to management they completely dismissed what I had to say and tried to gaslight me. Very sad to see! *updated edit* the management responded to this as if we never spoke to them and they didn’t completely dismiss what I had told them and continue to try to gaslight me with their reply to this post saying I may be “confusing them with another business” this incident took place at 6828 WISCONSIN AVE BETHESDA MD. When asked, the employee told us his name was NOAH with a very smug face. Just so there’s no confusion. Racism is not okay! Allowing racist people to continue working for you is not okay! We must call people out!

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★ 5

I’ve never enjoyed a gym as much as I enjoy the St. James. The classes and instructors are amazing. The cold eucalyptus towels are the cherry on top.

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★ 1

Shockingly impossible to cancel membership here. I've been trying to cancel for weeks now. They do not answer the phone and ignore repeated emails. To top it off the staff are surly and rude when you talk to them about it.

Find another gym. This is not the place unless you like being treated like you're working out in a used car dealership.

Source: Google

★ 5

Review for Erik Assarsson (The St. James Performance Club, Bethesda)

I met with Erik for a one‑to‑one stretching session at the Bethesda Performance Club and left with the rare sense that someone had read my body with care and accuracy. He listened first, moved deliberately, and never mistook intensity for effectiveness. Each mobilization was measured; each assisted stretch honored limits without capitulating to them. The hour was quiet, exact, and restorative.

My medical history is not simple—years of spine trouble, post‑surgical constraints in the neck, lumbar radicular pain, and stubborn tendon issues in the shoulder and elbow, after countless rounds of physical therapy and prior coaching. Erik was the first to integrate all of that coherently. He tested rather than assumed, adjusted rather than insisted, and built a sequence that balanced breath, joint positioning, and gentle neuro‑muscular re‑education. The result was tangible: freer rotation, less guarding, and a steadier, easier gait as I walked out.

Erik holds nationally recognized training credentials—including NASM‑CPT and NASM Stretching and Flexibility Coach—and he wears them not as decoration but as discipline. He is young, yet his judgment feels seasoned: attentive without fuss, professional without pretense. This is not a courtesy note; it is a record of good work. If what you need is stretching delivered with clinical care and human exactness, ask for Erik at The St. James Performance Club in Bethesda.

Robert Carmona-Borjas

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Mary Carmen has continued to provide extraordinary classes!! Barbara and I are taking her Barre classes four days each week and they are tiptop!! Also, her Sculpted class is fantastic!! We really appreciate her problem-solving abilities, can-do spirit, kindness and thoughtfulness!!

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★ 5

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★ 5

Signed up for a membership and had an amazing experience thanks to Ethan, who gave me the tour. He was incredibly informative, laid-back, and made the entire process feel easy and seamless. The gym itself is top-tier—clean, well-equipped, and welcoming. I couldn’t recommend it more. Thanks again, Ethan, for making everything so smooth and for all the helpful info!

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★ 5

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★ 5

Amazing gym in Bethesda. We've been going here for more than a year and look forward to many years. Aaron-David is amazing, as is rest of the crew. Ask for Aaron David if you're looking to explore the gym and possibly join !

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★ 5

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★ 5

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★ 5

Spotless facility with every kind of piece of equipment you need to get a fantastic workout in the heart of downtown Bethesda. The facility has a health bar, classes, a lap pool, and a fantastic Locker room. Well worth the visit.

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★ 5

Best gym in the DMV!
The equipment is top-tier, the space is always clean, and the location is super convenient. For the price, you get incredible value—everything from the layout to the atmosphere is designed for peak performance. Highly recommend to anyone serious about fitness or just looking for a great place to work out.

Source: Google

★ 5

I joined the St James when it first opened. I needed a new pool because where I was swimming dropped the team to save money…. The SJ promised to keep the pool at a comfortable 84 - and that is what they’ve done. They’ve had a few challenges with the pool - mechanical problems with the heater and the chemical balance - but each time they’ve worked to resolve it. Whenever I’ve had any questions, I’ve reached out to General Manager David Hoye. David always gets back to me…is always kind and responsive… and always addresses the issue. He’s never seemed annoyed or bothered - which is unusual for a gym manager in my experience! I also want to give a huge shout out to the front desk staff - especially RonKe - who is delightful, helpful, friendly and caring. The front desk team seems interested in the members - commenting on past conversations as people check in. It’s very nice and welcoming. Again… also not typical at most gyms. Finally, I like the mix of the members - during weekdays, people of all ages are there - doing their thing. It’s a nice vibe. My one bit of feedback… they’ve tried to find the right mix of music for the locker room - at least the women’s….but havent quite figured it out. Personally I like the days when they chose a mix of familiar tunes - not stuff that seems like filler. Overall, I am very happy the SJ moved in.

Source: Google

★ 5

Although I hardly write reviews, my experience thus far at St. James is worthy of one. I've worked in the fitness industry for 10 years and have visited many, many gyms. I joined (for myself, not work related) a few months ago. The gym itself is bright and beautiful. Equipment is new and never too crowded. Hip thrust machine is a also a big plus. They have multiple cable machines, barbells, huge free weight area, multiple group exercise rooms, etc. Also, the staff is friendly, including the sales and management teams (they don't forget you after you join, haha). St. James checks all of my boxes and grateful to live within walking distance.

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★ 5

The steam room and eucalyptus towels

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★ 5

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★ 5

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★ 5

Great facility to workout in - love the cold towels! And of course love the validated parking :)

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★ 4

I recommend trying out a month before committing to a full year contract, no matter how beautiful the place is and how wonderful the salesperson may seem.

For sure, This is one of the best gyms I’ve ever been to. However I paid $169 for just 4 sessions a month, a price that gets me unlimited sessions elsewhere. Initially I had been sold a $95 monthly deal (on discount they said), also cancel anytime which ended up to be a long struggle to cancel once the charge almost doubled and binding me into a 12 month contract.

Anyway, price is very high but makes sense with all the nice looking accommodations they have. Just make sure you know what you’re paying for and what you need. But if you just looking to have daily workout routines with mostly personal time(no coaching or sitting in a spa room/saunas or swimming), then this place might be overpriced for you to keep up in the long run.

It is an amazing place for more athletic people than just regular working out folks. That means you do it all or most of it. Aerobics, yoga, swimming, tanning… I can’t name everything they have, it’s a lot but it’s gotta be paid somehow whether you’re using it or not. I do free workouts/bootcamps, so I stopped membership. I will be using their pool as needed and as a non-member coz I still like the place without a binding contract paying for things I might never use.

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★ 5

I have been a member since they first opened. Very helpful and friendly staff, and the facility seems to be always in top condition . The group exercise classes have been a hit .
Thank you STJ

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★ 5

Simply the best gym that I have ever joined - just the best! The staff is amazing and it's super-clean!

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★ 5

Love this gym! Very clean, staff is so friendly and knows my name, great updated equipment as well.

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★ 3

No working steam room for my past five visits. Classes are always booked.

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★ 5

This gym is a gem and worth every penny. The diversity of equipment and classes is incredible, and the staff are always available to help. Locker rooms are pristine. Easy 5 stars!

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★ 5

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★ 5

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★ 5

This is my happy place and love to go there everyday. Clean and has great equipment and classes!

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★ 3

Do not waste your time coming here in early morning on Sundays to wait the door to be opened in time as no one will show up and even picks up any calls but only keeps you waiting for really “a while”!

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★ 1

I joined The ST Games for few months, but my experience has been far from what I expecting, I kept going with my membership for few months so that they couldn’t
One day I forgot my AirPods in the locker room but when reach out to the management, they denied that they haven’t found the item.
Overall, I expected a lot more The ST Games and won’t be returning. I hope they can improve in these areas for the benefit of future members.

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★ 5

Best pool that I came across in the area.

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★ 5

Great gym for a great price.

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★ 4

Bought a Groupon for the sauna/ cold plug. The experience was nice. Staff was helpful and the facility was clean.

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★ 4

Great equipment, friendly staff, clean. It would be 5 stars if the cost was more reasonable.

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★ 5

Awesome staff and equipment. I love this gym. David, the GM is great and Ethan my membership rep is the coolest.

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★ 5

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★ 1

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★ 5

Se de este lugar porque mi mamá gilma trabaja ahí el gimnasio es increíble completamente limpio estoy seguro que no se van arrepentir al visitar este lugar

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★ 4

I just joined after being an 8+ year Equinox member in NYC. The D.C. area Equinox locations do not have the same feel, so I decided to give The St. James a try, and it feels like "home."

Note, a big plus is the parking garage, for which they validate, BUT it is a really tight garage, so pack your patience.

The day I joined, I went down in the elevator back to the garage with a woman who was leaving and I asked her how she liked the gym. She said she'd been a member since they opened, but it was getting a bit crowded. I will cross my fingers that I'll be able to get into the classes I want weekly (you have to sign-up for classes on the app).

Source: Google

★ 5

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★ 3

This performance club has been one of the best I have been part of in all my adult life in terms of the quality and variety of classes and trainers. However, I can't express how frustrated I am about the constant change in schedule and system to book the classes. The schedule system assumes that we all work remotely and we can go to a 8, 930, 10 am class in the middle of the week. It's not set up for working professionals who still have to report to work at 8 am . I switched from orange theory to the St james due to the different classes, however the consistent 630 am schedule I had at OTH allowed me to have consistency to go to class every day. This is not the case here, I am constantly missing days going there and wondering why pay a membership. Here is like the hunger games to get a spot at 6 am or 630 am which switches constantly. I heard some regulars who might not work and can attend classes at crazy scheduled are used to tell the receptionist to sign them up to multiple classes at the time while most of us have to fight to book on the app. Super unfair and upsetting. Thinking about leaving ...

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★ 5

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★ 5

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★ 5

The facility inside the St. James Bethesda Location was extremely clean, neat, tighty, awesome, and properly clean and spotless.

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★ 5

Sauna and cold plunge at the Courted (within the St. James Performance Club). Lady at the front was very friendly and even gave us an extra 10 minutes. Very clean inside and high quality sauna and cold plunge. Gave plenty of towels too.

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★ 5

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★ 5

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★ 5

The club is extremely clean and the staff is extraordinarily friendly.

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★ 5

Love this place. Staff and manager are organized, efficient and friendly. Very well run.

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★ 4

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★ 5

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★ 5

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★ 5

Love love love this gym, crowd is very friendly and employees are great go above and beyond. I just wish they were open later on weekends or Friday atleast.

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★ 5

I absolutely love this place. Their group classes are nice, the pool is great, and the gym is very clean.
The front desk staff and people who sell memberships are very helpful and professional.

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★ 5

Friendly folks all around at this location, and welcoming and helpful staff; excellent group fitness classes; and super clean facilities!

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★ 5

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★ 5

First time here checking out pool and environment someone let me know about a promotion and I though I would check it out dosnt seem to crowded here in the afternoon

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★ 5

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★ 5

The best

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★ 4

Nice and well organized place

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★ 5

Awesome gym! Great to have in the neighborhood. Impeccably clean, very friendly staff, nice new equipment, 4 lane pool. Nice bougie treats like Molton Brown products in the locker rooms and cold eucalyptus towels in fridge.

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★ 5

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★ 1

I never leave bad review, but I have to do this in this review. I started my membership a couple of months ago. Even though I live 20mins away, I did enjoy the new facility and my workout exp at the gym. Later in last month, I have more family obligations and decided to cancel my membership (at the end of the day, 40mins round trip is a bit too much). I communicated with the "Member Experience Manager", Sajag, and expressed my situation. This manager replied that I have to "moved outside of a 20 mile radius form the club, doctor's orders to stop working out or with military orders" in order to cancel my membership. Whoever is considering this gym, please be awared that this is a "lifetime" membership ($150/month). You have to keep on this payment until the gym is satistified.

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★ 5

Absolutely loved everything about this place! Not only was it absolutely clean and beautiful atmosphere, the staff makes the place exceptionally. I have to give Eric Poplar a shout out for golden customer service! Highly recommended to check this place out, you won’t regret it!

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★ 5

We tried out this gym for a day during our DC trip, and loved it! It is super clean, has plenty of equipments and functional areas, and most importantly, the staff is friendly and helpful. We would 100% join if we lived in the area.

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★ 5

Absolutely worth the investment in your health and fitness. Amazing staff, great amenities and fitness classes.

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★ 5

Very spacious, clean, new equipment, and great classes! They validate parking. I really appreciate the pricing they offer for families. I belonged to equinox for years and paid full price for each family member. At St. James, 2nd family member gets reduced pricing & every family member 3+ gets an even lower price. Staff is super friendly & helpful. You can pre reserve swim lanes. The smoothie/coffee/food bar is delicious and super convenient. All around, the best gym in the area in my opinion.

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★ 5

Very clean. Good service. Many classes. I like most barre, aqua and pilate.

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★ 5

I wish I could gatekeep how amazing this place is…but alas. The St. James at Bethesda is a breath of fresh air the moment you walk in. Every member of the staff is friendly and willing to go the extra mile to make sure you are getting the best experience. The facility is extremely clean and has a spa-like atmosphere. The group fitness classes are really high quality and enjoyable too. I have loved being a part of the St. James community!!

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★ 5

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★ 5

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★ 5

Been a member since it opened and it's a great training space. Fantastic new, well kept equipment, great group fitness classes and lovely changing room facilities. I couldn't be happier. The Front desk team also make you feel great every time you arrive with their enthusiasm and awareness. All this place is missing is sports massage but their recovery suite is pretty impressive and ice baths/infrared sauna a nice asset.

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★ 5

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★ 5

Amazing Gym!

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★ 3

I’ve been going here for a few months and really enjoy it.

Pros:
• this place is as clean as they come
• the pool is very great. Small but never too busy
• the bathrooms are top of the line with blow dryers, q-tips, cotton balls, a swimsuit dryer, several showers with body wash/shampoo/conditioner
• the refrigerated rags are amazing
• all of the equipment is top of the line
• the gym itself is very big and never feels crowded
• the front desk staff are always incredibly nice and professional

Cons:
• the hours are way too short. As a hospital shift worker, it’s a huge bummer they don’t stay open until 10 or 11 every day of the week.
• check in should be easy with a barcode but either the machine isn’t down or the barcode disappears on the app. Really wish they’d fix this recurring issue
• there is a food/drink shop in the gym, but they’re open even fewer hours and are quite pricy. It’s surprising you can’t purchase a water bottle or protein drink directly from the front desk.
• I’ve tried out 2 of the personal trainers. The first cancelled an hour before our appointment. The second just wasn’t a good match. So I can’t say I recommend the trainers here.

Overall, I want to love this gym. I recommend it to anyone who asks. But I would love to see them extend their hours, fix their app, and stock up on a few water bottles.

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★ 5

I'm a founding member of the gym and go almost everyday. I love everything about the gym, the staff is great, the equipment is brand new, the classes selection is great, and the gym smells like heaven. I'm a big fan of St. James!

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★ 5

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★ 4

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★ 5

(UPDATE)

Great gym as far as available equipment and environment. My workout experience was great with this gym.

I had previous membership cancellation dissatisfaction which has since been addressed and their policy for membership cancellation modified. The manager was kind enough to reach out to me with the issue I had and resolving it, so I am updating my review of the gym to give stars.

I cancelled my membership due to moving away from the area so I didn’t not get a chance to utilise their pool when it opened but I am sure that has been a great addition to all that’s available at this gym.

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★ 4

Nice facility. Was there for a tour

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★ 5

My home away from home with the most experienced, trustworthy and friendliest staff

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★ 5

Best classes, teachers, staff, and cleanliness. I love this club.

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★ 1

Just another gym trying to squeeze money out of you. Definitely not coming back.

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★ 1

I tried to cancel as I was moving away, they did not process my cancellation for more than a month and fraudulently charged me 150 dollars, just another gym trying to squeeze as much money as possible out of you.

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★ 5

Best gym ever! It is not only the cleanest gym I've ever been in, but the cleanest place I've ever been in, period. Armando, German, Gilma, Doris and Alex work non-stop keeping the gym absolutely spotless. I've never seen such hard workers and their efforts make a huge impact. I'd like to thank everyone I've been lucky enough to meet during my first few months of membership: Noah & Brian in Vim & Victor, Adin, Sajag, Julie, Eric, Ethan and Aaron David in membership, Cidic, Angeles, Bella and Chloe at the welcome desk and the trainers Evan, Jordan, Janelle, Billal and Stanford . Everyone is always so genuinely kind, helpful and welcoming. There are more friendly faces I have yet to meet (so I apologize for not being able to name everyone who contributes), but everyone works as a team to create the best experience. I tore my ACL on vacation just 6 weeks into my membership and the entire staff has been just extraordinary in helping me get stronger to prepare for surgery, both with workout tips and lots of supportive words to let me know they have my back! This is a special place.

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★ 5

The St. James in Bethesda is FANTASTIC! The staff is incredible (Matt, Angelisa, Ethan). The club is top notch-clean, well run with premier amenities and towels everywhere. The pool is my favorite.

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★ 5

My family loves this place. All of the staff and trainers are excellent and customer service is paramount. All of the equipment is cleaned routinely. All of the equipment is new, and well maintained. The classes are awesome. Super friendly people. Matthew is the highlight of the gym. My family loves him he's so positive and welcoming. Janell is our trainer and she's a Boss! I love her, she's not intimidating and works well with clients just starting back up. There is no unwanted pressure from her, and she respects clients capabilities.

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★ 5

Pretty cool gym. Had everything I was looking for. More than likely, I will join the Springfield, VA location due to the size and more equipment for families.

What I truly loved about this location was the pool. As someone who has trauma with water, I was able to effective swim in this pool. Additionally, the locker room is very clean.

I enjoyed my time at the St. James.

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★ 5

For all the right reasons, this place will become your second home!

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★ 5

Can’t say enough about this gym. Excellent mix of new, high-end equipment. Perfect for my goal of maintaining middle-age functional fitness. My wife has been a fitness instructor for 30 years. She says the instructors at St James are top notch. I agree. Very well maintained.

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★ 5

Cold towels in the fridge?
Mouthwash and Qtips in the bathroom?
Eleiko bars and training plates?
Roomy platforms to Olympic Lift?
Powerlifting bars?
2. Let me repeat that. 2 hip thrust machines?
Bunch of other machines I didn’t even know how to use?
Swimming pool?
CrossFit area?
Assault runners?
6? 7? Rowers?
15-20 treadmills?
Cryogenics?

C’mon man! How am I supposed to go back to my old gym now?

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★ 5

A lavish gym! Everything I can imagine for a great workout is here. Very clean. Staff is amazing! Cafe has great healthy options and an area I can sit and work if I need to.

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★ 1

Price discrimination: people who joined early could get membership fee at 85 per month. Now it is 150.

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★ 5

The St. James did an amazing job hosting the PLL championship!

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★ 5

Amazing, massive facility.

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★ 5

Best gym I’ve ever been too, nice people and great equipment!

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★ 5

I am a regular member of The St. James and I can confidently say that this gym is absolutely fantastic. The gym is always clean and well-maintained, making it a luxurious and comfortable environment to work out in. The equipment is top-notch, and the classes and coaches are great. The staff are friendly, approachable, and always willing to help. Shout outs to Eric who signed me up for my membership and was a pleasure to work with, and Angeles and Sadiq who hold down the front desk and always are incredibly welcoming and professional.

The only minor issues I have noticed are the music played over the loud speakers (basically Lady Gaga, Kesha, and Rihanna on repeat reminiscent of an early 2000s throwback party), which could be easily be improved since The Springfield location has great music. I have also found the spa services to be a bit pricey, but this could easily be solved by offering a free service each month as a membership perk or reducing the overall prices of the services.

Overall, The Saint James is truly exceptional and has exceeded my expectations. I highly recommend it to anyone looking for a first-class fitness experience.

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★ 5

Wonderful addition to the area! They have done a great job with the old WSC space and trust me, it is a lot bigger than what it looks from outside. All the machines are either Hammer Strength, Life Fitness, or Technogym and I am sure they will eventually add more pieces since they still have space available, especially on the upper level. The gym is spacious, super clean, and comfortable. The decor is also great plus they have the Vin and Victor café with lots of good coffee and healthy food options. In addition, there are lots of fresh towels, cleaning wipes for equipment, and even eucalyptus scented cool towels available. The locker room and shower areas are inviting and impeccable every time, stocked with Molton Brown body care products. The staff is also very friendly and accommodating, making sure we have a great experience every time we visit. Finally, they told us the four lane lap pool is supposed to open in March.

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★ 5

Really good gym, especially for just opening. It feels like a good middle ground between a $30 LA Fitness and a $250 equinox. Pool will be ready by spring so excited about that. Free weight area + machines + turf is really really high end.

Only thing I wish is that their special items (cryo, cold plunge, compression therapy) were much less expensive or part of the membership

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★ 5

Nice

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★ 5

Really nice location. It has everything you’d need and want. The equipment is really nice and I particularly liked the downstairs area and treadmills. Locker rooms are beautiful. Staff was friendly and helpful

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★ 5

Great downlighting, workers are very nice, wish I could use the cold plunge tho but I’d rather buy some Tren than use 40$ on it, consider lowering the price for the cold plunge and I bet you would make more money because more people would do it more often. Besides that and my want for a hot tub the gym is amazing. Very clean, they do need some hair spray and deodorant bottles though. Lighting and ambience is great, parking is free for 2 hours and 15 right beneath building.

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★ 5

Basically, the gym went silent when I took my pump cover off (I'm cycling Tren and HGH).

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