★ 1

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★ 1

No disrespect, but I'm not surprised it closed but am surprised it stayed open for so long. It's dirty, has poor equipment, and it's mismanaged.

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★ 1

Worst gym ever!! Once you sign in here to get out is big problem. Because they don’t want there member to leave the gym they won’t explain to you how to get out. They always tell you to call online and when you do they will deny you and still be taking your money. Bad people! I’m glad you people are close.

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★ 5

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★ 5

goodbye...youfit....

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★ 5

So sad to see the only awesome gym closing not sure what this area would become I took great pleasure working out and have seen results while attending The spin class, glute and core class, cardio kickboxing that no other affordable Gym offers and always thought they need a bigger and better facility in the same area. Sad

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★ 3

This gym has gone downhill since I joined 3 years ago. The staff consistently changes. Most of the times they congregate at the main entrance desk chatting. I shared with one of the staff member that a piece of equipment was broken. Two weeks later it is still broken. I observed a staff member wiping down the equipment with a spray bottle and a rag never switching out the rag for a cleaner one. So he is spreading germs from one piece of equipment to another. The ceiling vents are filthy. It appears they have never been cleaned. Today there is a guy working out without a shirt on. Is this in violation of some sort of dress code? Mmmm. Also noticed everyone does not follow rule of wiping down equipment. I am searching for another gym to workout at. I like the location of YouFit which is why I come here. But the conditions of this gym suck. Upper management should inspect their gyms and take notice of the conditions. This gym is not very well maintained to me.

PS. your "info@youfit" is not a valid email address.

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★ 5

Great facility and helpful staff. Follow up calls were made to welcome me after joining and the place looks clean. Great spot to work out !!

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★ 3

I've been a member since October of 2015. It looks like it's time to move on. I can't even come to life in the morning without a station being occupied but barely used. I'm WAY too old to even consider fighting for or causing a scene about a workout station. This new management has removed good stations and replaced with new, but not remotely improved equipment. Now, I can't even use that. I'd rather pay a higher price at a gym I can have access to than be stuck here. I used to love this gym. But this gym no longer love me. 🚶🏾🚶🏾🚶🏾🚶🏾🚶🏾🚶🏾🚶🏾

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★ 1

I signed up for membership, for some personal reasons I went back the following day to cancel my membership, which upon registration I was told that I can cancel within 3 days and also the agreement states that but that’s very Untrue. Because my cancellation became a tug of war with so much frustration and back and forth.

I did all that was required of me to enable the cancellation but they kept pushing me around like is a must to keep their membership which was a sign of a very poor brand, because even in the groceries stores you buy and return items even after weeks and you get a full refund. So I don’t understand why Youfit Gym cancellation is a struggle on the second day after signing up, just to take my money for services I didn’t use.

The staff are so unprofessional, no administrative structure, I regretted every walking in and will never recommend.

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★ 1

Very good environment but one of the problems is that when a machine is ruined they take months to repair them. And another thing I wonder is if they change the filter of the water fountain we consume. They should put a label that says that the water is in condition to be consumed.

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★ 5

I just attended Kukuwa Fitness African Dance. Disclaimer: This review is really about the class at the gym, not the gym.

African Dance was fun. All paces are welcomed, I see. I was slowing it down and speeding it up. The music was right and atmosphere fun and sweaty. Great workout and very friendly instructions for me to follow.
I burned 🔥 and rolled out.

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★ 2

The bathroom lacks maintenance also, the gym doesn’t have a weighing scale but the staff are welcoming and helpful

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★ 1

I am going to keep this short and brief. I cancelled my membership, after many years going here it’s horrible, I forgave them for the homeless lady sleeping in the sauna on multiple occasions, I forgave them for specific equipment being out of service more than 7x, ceilings leaking, air not working, dirtiness of the facility etc.
That was because they had an amazing staff prior to the new manager 2024.
Only thing I like is their sauna, but I have to put me first 😂 cause no.

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★ 1

I’ve been going to this gym for 4 years now, I really seen it decline in customer service and cleanliness. They had some great staff, friendly and efficient. They now have two new managers or what was said; absolutely horrible. The gym never has paper towels, the ceiling leaks, and the locker rooms are a breeding ground for any type of bacteria you can think.
The beginning of this year from March to April I called to see if the sauna was open it was not. Only for me to arrive and the young lady to inform me the previous person probably didn’t feel like turning it on or have a key.
🔐
Let’s move into the financial aspect of the gym, horrendous. Hidden fees everywhere and if you want to pause because of work or medical, you can’t. At least that’s what I was told. You have to pay for cancellation and wait until it’s approved but in the interim you’re still being charged.
Upside ⬆️ they have great classes, cycling, yoga, etc. might as well pay for them out of pocket and save a heart ache.

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★ 1

Horrible horrible HORRIBLE customer service. The manager is rude and condescending when asked a basic question, as is the young man with the locs down his back and the white boy who thinks it’s funny to disrespect a paying customer. What I experienced this morning has me on the hunt to IMMEDIATELY find another gym. Do yourself a favor and spend your money elsewhere.

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★ 5

My trainer Ron got skills and magic, excellent job Ron. You’re definitely the best coach

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★ 5

A great place to reforge your body 💪🏾

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★ 5

Me likey!! Obsessed with their instructor led classes like spinning, yoga, sculpting and boxing and honestly just great people great atmosphere!

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★ 5

Ever since the gym started getting new equipments, it's a decent gym. Nice workout environment.

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★ 1

Terrible gym they suck

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★ 4

Very nice and comfortable.

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★ 5

The energy in this gym is unmatched come see for yourself 🏋🏾‍♂️✨

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★ 5

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★ 5

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★ 5

Clean,Attentive Cadre and motivating Personal trainers

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★ 5

Great customer service. The gym is always clean and you never have to wait for a machine like other gyms

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★ 1

This gym stinks as if there’s no AC or air filters, always has dirty bathrooms, customer service is ok, gym is also located in a ghetto plaza. Spend the extra $5-$10
To go to LA fitness or even PF wasn’t nearly as bad.

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★ 1

My husband and I closed our membership at this gym early during the pandemic (Winter of 2020) when we found out we were being charged for a closed gym. The manager’s response was, “We have to pay the employees.”

We also had to struggle to get proof that we canceled our membership, as they also tried to then charge us separately for two memberships when we originally signed up for a joint membership.

So, we joined LA Fitness through my husband’s job and decided to have nothing to do with this gym. Imagine my surprise yesterday, four years later, when we started the process of buying our first home, and the lender said we had a collections report from an account opened in October of 2022 for YouFit.

I contacted the gym because we were mid-move, over an hour away, when this alleged account was opened. So unless my husband decided to stop unpacking, drive back to Randallstown, and open an account, it was fraud.

The gym then tells me he doesn't have a balance. But I do, and it was for double the amount than his collections account. Mine was an account opened in July of 2022, the very month I found out we were expecting and on a date when I wasn't in town. So, even though we already had a membership at another gym and I wasn't in town, I somehow made it there and thought, “The best cure for pregnancy nausea is starting a gym membership,” and opened an account. Separate from my husband, who allegedly started an account while assembling the crib.

So, I asked the manager for a copy of the proof that my husband doesn't have a balance. I was told he couldn't email it to me. He could print it out, but he couldn't scan it and send it. When I explained how it doesn't make sense that he can print something out but not e-mail it, I was given the email address to corporate. This was a similar issue I had before, where I had to come to the gym to get physical proof of cancelation. But now I'm even further away with a toddler. Also, there is no easily accessible contact number for corporate, so trying to talk to them directly to get the proof wasn't happening.

The only good thing about this place was the people we met at the gym, some employees, and the holdovers from the old gym. Otherwise, do yourself a favor and avoid this place.

YouFit works hard to earn that BBB rating of D-. If you are on the fence, just join another, more reputable gym, even if the commute is a bit longer.

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★ 5

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★ 3

The atmosphere is great.
The staff needs to pay attention to the cleaning, the management never enforces the consistency of cleaning and keeping things stocked.
There is one guy that is Amazing he keeps the place looking great. But everyone else just stands around
They could use some remodeling, the owner should look into that.
The equipment is great and it's never too busy or over crowded like Planet Fitness.
If they painted and hired staff that cared about how things look it would be 5 stars.

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★ 5

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★ 5

It's always a pleasure visiting the gym great atmosphere great people and never crowded when I'm there.

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★ 1

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★ 4

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★ 5

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★ 5

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★ 1

Had a pass, and the manager I guess said you are not meant to be here, very rude to me and I explain I had a pass, she said I had to get a membership even after explaining that I leave back to school soon and I can’t pay for a membership that I can’t use after, very disappointed and no professionalism. If I could give zero stars I would.

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★ 1

Signed up for two week pass and they said I couldn’t use it out of nowhere, and the lady and the front desk was very rude

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★ 1

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★ 5

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★ 5

Love the new equipment!!

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★ 2

I'm starting to get very disappointed with the change of some of the equipment being brought into the gym. Both the incline and flat bench press equipment are very uncomfortable and much
narrower than what was there.
The same with some of the leg machines. The gym is starting to look more like planet fitness than youfit. Many of the members are already looking at other gyms to go to.

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★ 5

Perfect for my purposes! I was looking for a gym that gave power and strength training as much of a focus as classes. I found the perfect fit for me at the perfect price in YouFit Randallstown....Every type of weight and bench and cable one might need and want. What I love too is that all types and ages of people come to train and everyone is cordial. And just doing the thing! I think the coaches coach well and as far as out of shape as one reviewer said....the trainers I see are strong and professional...My only complaint? Sometimes Members don't re=rack the weights they use.... Great experience!

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★ 5

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★ 3

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★ 5

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★ 2

Bathroom is almost always dirty and the hand sanitizer stations are not kept full and the paper towel dispensers are usually empty. The cable stations need to be replaced. They stick.

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★ 4

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★ 5

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★ 5

Pretty decent gym and you get what you pay for, only thing is that it can get a tad dirty sometimes but not enough to ruin a workout. Gives me all the lifting I need 😁

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★ 3

Fitness room needs more ventilation or air conditioning

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★ 4

You fit is a very relaxed affordable gym it's a 49.99 membership fee every year that you can't see in the fine print because it's a light grey color I pay for the cheapest package which is about 25.99 and you can bring as many guests as you want they have a sauna my package use to come with half off drinks but they discounted that

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★ 2

Went there for a dance class booked through eventbrite I was told upon arrival I had to pay fifteen asked if I could get a comp 3 day pass and use that toward the class they said the class was not covered overall I felt inconvenienced and did not feel the staff were understanding or tried to accommodate. I was also looking for a gym to join however with this first experience it's a hard NO for me I'll take my money elsewhere

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★ 2

Men’s Bathroom and Sauna always dirty.
It use to be a great place

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★ 3

I love my gym. The only problem is the current management. Almost as soon as she arrived, she fired the hardest working employee there. Miss Jane. Since her dismissal, the gym is now dirty most of the time. When Jane was there, she constantly and consistently cleaned the place from top to bottom without a single complaint. Unfortunately, we can never get her back. I will feel much better when Jane is replaced by someone of equal value and management is replaced by someone of better value.

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★ 3

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★ 5

Great atmosphere, weights are always accessible

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★ 4

From what the lady at the front desk said, I haven't been here in 180days hahaha. Glad to be back.
I feel like some machines I used to use have upgraded and some things are missing but it is a decent gym for what I need

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★ 5

This place is right across from my job and I can walk to the gym from my home in 10 minutes love it .

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★ 1

This is the worst gym I have ever been to!

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★ 3

Sauna room has been out of order for several months which is a major part of my work out program
And employees-keep telling me they are working on it or they don’t know who long😳
Totally unacceptable

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★ 3

Love the equipment and the morning staff
Last Saturday I came at 5pm and the gym was completely dark and the front door was unlocked but the gym should have been still
Open. The sauna has been out for over a month. The evening staff workout during their shift instead of being at the desk or available for help. Only good person that work there is mrs Lillian who opens the gym in the morning. I often catch her lifting heavy weights when the gym open when the closing staff should have picked all that up

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★ 5

Cycle instructor was awesome

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★ 1

Don't fall for their promo prices of $1. It's a scam... they trick you to sign up and rip up of immediately. Beware!!!

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★ 3

The women's sauna is currently not working. 😒

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★ 4

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★ 1

Don’t go to this gym. I’ve came here many Saturdays only to find the gym is not open or they’re late opening up. People are literally working out in the parking lot. Canceling my membership because this has happened too many times.

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★ 4

It has changed and now with a new manager things are looking up. Jane the worker and the lady at the desk early morning are great. New equipment I now bring my daughter shine days with me.

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★ 4

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★ 4

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★ 1

This is the mostly poorly managed gym I’ve been too. From the equipment constantly broken, to lack of cleaning supplies to be able to clean the machines after usage. If you have questions about the machines you have to go searching for someone as most times they are in some back room and if it’s the manager himself good luck! He acts as if he is so busy. I asked for help and he told me to give him a minute, he never came to assist me. I ended up asking another member. On top of that there are never any trainers actually on site. They take your money but honestly they don’t give much. If you have no expectations THIS is the gym for you.

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★ 5

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★ 3

The gym is good. The management is not. I was charged for using the gym during Covid when it was closed!
No refund bc manager said that I should have received a email!?? What!?

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★ 5

Excellent facilities.

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★ 1

Tried to leave/quit this gym with the tiny lockers several times but they kept billing me three months after. It took and additional month to two months to get refund. They are or were understaffed and folks who were there were unhelpful

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★ 4

My husband bought me a membership,I think the gym is very nice. There is a large variety of equipment to use and the design is very attractive . I noticed it normally be really warm in this gym but tonight the air was on so it felt much better. I also think its a little expensive if it wasn't bought for me I would not have purchased membership myself. Overall I get a full workout and my body is looking better already. We take our son as a guest, he seems to enjoy it and is looking better as well.

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★ 5

Good gym

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★ 5

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★ 1

Horrible customer service
Came in with my two boys, work hard to convince them to try working out, unfortunately mick was in charge
Right in front of my boys and me he was arguing with a customer whose guest had to used the bathroom asap the mick guy was not have it and not understanding how urgent it was for the lady to used the bathroom. I have been a regular member for the past 20 years with different gym. Never I have seen such unprofessional manager in a gym.
it didn't took me long to cancel my membership. My money is my weapon to fight ignorance.
By the way mick didn't want to let my boys exercise with out showing proof of custody and age. ie a birth certificate. I still can't believe it bye bye youfit and hello PLANET FITNESS.

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★ 5

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★ 1

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★ 5

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★ 5

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★ 5

Took the upper body toning class with my mother. The instructor was amazing. I havent worked out in a while and It wasn't wise to work out on just coffee. But the class members and instructor are very encouraging and boost your confidence

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★ 5

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★ 5

Very convenient and affordable.
Egheosa Osahon
Anywhere Headlight Restoration LLC

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★ 5

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★ 5

Very clean and organized. Excellent staff very friendly and approachable.

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★ 1

Horrible customer service. Very inconsistent. In one month of membership, asked me to sign one document 3 times consecutive time. That is each time that I went in my son and I went in to exercise. They finally canceled one of the memberships against my wish and were asking me to pay another $49 registration fee on the spot. I have never seen this.

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★ 5

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★ 5

Love going here. Very friendly, helpful staff. My trainer, Chris is awesome! He really knows how to design what's best for your training goals.

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★ 3

You fit gyms is a very nice. The maintenance on the equipment needs to be kept up. Environment very nice to much equipment not working.

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★ 5

One of my favorite gyms. A lot of variety and the Cardio machines tend to be available because there's so many options.

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★ 5

I have not actually been here when I Google planet fitness they come came up so I thought they were affiliated but they are not

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★ 4

Amazing all equitmen in good conditions peoples who's work there are nice treating others

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★ 5

It’s decent

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★ 1

I used to be a member of you fit up until I relocated. Then during this Christmas holiday, I was around and I came to do something really early around the same place as the youfit gym. I was really pressed and needed to pee real bad. I came into youfit and asked if they could please let me use their ladies(restroom) that it’s urgent. I explained that my bladder was about to burst open if I didn’t pee soon. I even showed them my ID card and my work iD’s as well. I was properly dressed, didn’t look homeless and had my valid nursing ID card on me. But guess what I was told by the lady at the desk, she said she could not help me out that I can’t use their bathrooms and gave the most pathetic excuse. I was so shocked and could not believe my ears. She is an elderly lady, a supposed mother, without any care or emotions towards the needs of others, God bless her. She plainly told me, she will let me use the bathroom only if I became a member and then gave me quotes on becoming a member. But guess what, I will never again be a member of such a horrible organization and I just got some of my friends and family to withdraw their membership. That lady is really very unfeeling, and from today henceforth, no one I know will ever become a youfit member. Keep your gym and amenities to yourselves, thank you.

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★ 1

Energy Fitness Randallstown Gym does not have state-of-the-art equipment. No one is ever around to assist you. The gym personnel are too busy working out, on their cell phones to pay attention to the gym members. I’ve signed up for a 3 years contract and cancelled in the summer. They continued to take money out of my account even an additional $5 because they said I canceled too soon. I went in the office and personally stated “I do not want to renew my contract when it ends.” The gym associate stated that she would take care of it. When I was charged erroneously, I called and told them my story, they said you have to cancel 30 days BEFORE your contract ends. I stated “Well, why wasn’t I told this when I came in to cancel.” ENERGY FITNESS HAVE SNEAKY AND UNETHICAL CONTRACT LOOP HOLES THAT WILL COST YOU MONEY ONCE YOU GIVE THEM YOUR CREDIT CARD NUMBER THEY WILL KEEP ON DEDUCTING AFTER YOUR CONTRACT HAS ENDED…..DO NOT JOIN THIS GYM !

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★ 1

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★ 4

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★ 4

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★ 5

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★ 4

Good place to get fit. They need to pump up the AC. Monthly payments are affordable for those on a budget. Clean and we'll maintained. Just what is needed in these covid times.

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★ 3

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★ 5

Had a great workout. The instructor was great and carried everyone along I was spent and so exhausted at the end of the workout but I felt really good afterwards for pushing myself. A wonderful gym experience with so many equipments to choose from. They even offer amazing discounts when u decide to go for the full package. You should try it out!!!

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★ 4

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★ 5

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★ 1

Everything about this gym is great. Great equipment, staff, location, hours, etc.

My only issues come from how YouFit is run from a business perspective.

1. The fee is supposed to be $10 and instead of pausing all member accounts during the covid pandemic where no one can use the facility, you not only continue charging your members but increase the fee from $10 to $12 without any formal notice or agreement from said members!

2. When you go to cancel your membership, you are charged a cancellation fee! The reasoning from YouFit is that you are allowed to use the facility for that month or something like that, but my thing is, if you are canceling your membership, you're either unsatisfied with something about the gym, relocating, or have already joined another gym. So what benefit does being allowed to come to the facility have? NONE! It's just a slimy way of taking additional money from you which is wrong on all levels and speaks to the character of the YouFit organization as a whole.

I have been a member at this location for years without any major issues from the gym itself, but it's business practices have left a sour taste in my mouth and I can never recommend this place to anyone.

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★ 2

My wife and I had day passes. After we checked in, the gentleman did not give us a tour or even made the suggestion. Not a warm welcome at all.

The equipment was in good condition and was not too crowded. Needless to say, we have made our minds not to join. Customer service is very big to us.

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★ 4

Nice and well organized gym. Equipments are well maintained, sanitized and cleaned on the regular. Cleaning supplies are provided to clean equipments between use. Face mask wearing and social distancing is the norm. Staff are friendly and courteous. I definitely recommend the establishment.

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★ 4

Me gusta el lugar pero siempre hace falta papel oh líquido para limpiar las maquinas

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★ 3

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★ 5

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★ 4

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★ 4

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★ 4

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★ 5

Shine, shine n sheen place to workout. Love it 🙏

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★ 1

Was really disappointed and offended Friday when the lights were actually turned off while I was still working out. That was dangerous. Myself and others could've injured ourselves in the dark trying to make it to the lockers and while fumbling around in the dark while in the locker room. The problem stemmed from the closing time of 10pm that's listed on the front door was not in agreement with their unstated true closing time of 8pm. I just signed up for the gym a little over a week ago and no one at all informed me that the closing times on the front door were not accurate. Very unprofessional of them. And in spite of this being their fault to actually turn out the lights while 4 other patrons and myself were still using the equipment was dangerous. Outrageous. The young employee who did this did make a announcement that they were about to close in 3 minutes but myself and the others thought that he was either joking or mistaken because the written- posted closing time on the entrance door is 10pm, not 8pm. Someone could've been injured in the dark. And the young employee unequivocally knew that we were on the floor still working out. Very, very bad thing to do.

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★ 5

Great equipment, great people, I love it.

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★ 1

Good morning,
I felt compelled to write to you about my experience at one of your locations in Randallstown MD.
I stopped in to purchase a membership for my son. Things were moving along quite nicely. After entering my payment information, I was then informed there would be a $39.00 signup fee. I asked if they could explain what the fee was for, they could not. I was then told I would be charged another $49.00 60 days in as a yearly fee. Once again, AFTER I had already set this up. Poor customer service, not disclosing all fees up front and not knowing what the $39.00 fee was for.
I was looking online and low and behold an ad to join YouFit popped up. I clicked and saw that the plan I signed up for stated the enrollment fee was only $19.00. I called the club to see why I was charged $39.00. Lady at the desk could not tell me. I am not even sure if the people working there even want to be there.
This is not very professional in my opinion. Not disclosing upfront fees, or other fees being charged 60 days after sign up. Financials are extremely important to people at this time. Perhaps some proper training for the people that work in the YouFit gyms would be beneficial.

Source: Google

★ 5

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★ 5

Great hours.
Clean facility .
plenty of machines.
Friendly staff

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★ 4

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★ 5

Nice and convenient gym!

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★ 5

Youfit is a great gym to workout at, employee does a find work of keeping the place clean, and a find work over there. They do take the covid safety precaution very serious, I think that is a good thing.

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★ 5

Enjoy it! Very clean gym with a good amount of equipments for a complete workout!

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★ 5

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★ 1

Please dont go here i cancelled due to covid and they are still charging me. The customer service over the phone is very rude when i tried to resolve me issue. Tell me if i paid the cancellation fee why am i still being charged a monthly fee...

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★ 4

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★ 5

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★ 3

Okay, could have more or better stomach exercise equipment.

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★ 1

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★ 5

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★ 1

I am so disappointed by your services because first, of all you did not even bother to write the email when the business closed to explain to the customs what to expect. Second, we have not been using the the gym for over 3 months now , and every month you remove monthly fee and yesterday you remove annual fee...what in the world is this? if your business is closed, we are also straggling to met every month bills for the things we need most or cannot do without. I do not see the reason why I you should be cutting annual fee at this this time. I would like to close this account immediately i cannot afford continue paying this kind of money.

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★ 5

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★ 5

The staff was very friendly and helpful and the gym was very clean

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★ 5

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★ 3

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★ 5

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★ 5

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★ 4

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★ 5

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★ 4

I came because my son is a personal trainer. I stayed because it is comfortable, clean and affordable.

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★ 4

Great gym for the price. Most staff members give great customer service. Others are either too busy talking to their colleagues, or they're on their phones. The locker rooms are well maintained since getting the current staff. Overall, I am happy with the gym

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★ 4

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★ 5

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★ 5

Great place to Really see some results if you keep coming.

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★ 5

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★ 4

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★ 4

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★ 5

Excelent, is a nice gym

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★ 5

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★ 5

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★ 5

Love it

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★ 3

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★ 5

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★ 1

Horrible customer service. They charge you a 10.00 processing fee to cancel your membership fee. Will not recommend doing business with this company at all.

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★ 5

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★ 5

Its a good place to work out. Very clean, a great variety of machines, its convenient, the price is right and I love it!

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★ 5

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★ 3

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★ 3

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★ 5

Very comfortable atmosphere. Do my own thing whenever I want to.

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★ 4

Cool place with a great variety of options. Not costly!

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★ 5

Clean facility! Great classes!

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★ 1

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★ 5

Excellent gym and excellent staffs and excellent equipments.

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★ 4

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★ 4

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★ 5

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★ 1

I used to belong to YouFit on Pratt Street for about 8 months then they just up and left on a Sunday without telling anyone like the Colts did I think there are shitholes

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★ 5

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★ 5

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★ 5

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★ 4

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★ 4

Need more cleaning supplies on hand for members.. like paper towels, working spray bottles, etc. Also, need to have better upkeep on machines when they start to get wear and tear (e.i. rips in cushioning and things of that sort).

Source: Google

★ 5

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★ 5

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★ 5

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★ 3

I’m a loyal customer I like to go early at 5 am I was mad to get to the gym this morning only to find out that they had not opened yet please make sure staff is on time

Source: Google

★ 5

Nice atmosphere :) the classes are nice too

Source: Google

★ 5

Always clean

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★ 5

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★ 5

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★ 1

Terrible customer service. Their membership canceling process is a joke . You can only come in person to cancel it. I had to come in after 1 month of training to cancel my membership and have been waiting to be helped for over an hour. It's currently 747 PM and I just want to see my kids before I leave for a 10 month deployment starting tomorrow afternoon. I told the lady my situation and her response was "I promise I'll get to you by tomorrow". Never again will I come to this place.

Source: Google

★ 5

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★ 5

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★ 5

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★ 1

I thought about joining this week but after my experience today, I am now very apprehensive about it. I went to the gym around 4:09pm today and I told the young gentleman that I wanted to pay for the day. He tells me that it's $10. I said ok. I had my headphones on but he said something else. He walks away but then turns around and asked me if I am good and I said yes, I just want to pay for the day. He says it's $10 dollars. I said ok, I want to pay. From a distance, he says ok, you can just give the money to me and you can just go work out, that is what I was saying. He walks closer to me and I told him that I don't have cash but I am paying with a card. He says oh, as if he was surprised or disappointed. At this point I was irritated because he kept leaving the desk and talking to me from afar. I said, that's ok. Thank you. It was a very weird interaction and what I took from it is that he was going to take my $10 and pocket it. I don't want to assume that but what else could I gather from it. When I said that I didn't have cash, he says oh but paused for a second. Not once did he say, it's fine, let me go ahead and take care of the transaction for you. Plus, he seemed more interested in the fitness floor antics than a potential member. I don't want to join a gym with dishonest employees. I really want to give it another go because this gym is walking distance, but I am going to pass. I will go and seek out other health facilities.

Source: Google

★ 4

I've been a member for a while, but I'm just starting to go regularly. A basic gym for basic needs. They have quite a few classes that are free.

Source: Google

★ 5

Get your gym on 🙃💪

Source: Google

★ 5

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★ 1

YouFit isn't and won't be able to have my membership ever again. The Operational Manager plus the General Manager aren't doing anything good for the club, therefore, making all of these "rules" to the point that it makes others (such as myself) uncomfortable. The second thing, they ALWAYS have the AIR CONDITIONER running even during the WINTER TIME. Many members/clients continue to ask the question, why are they still running the air conditioner during the WINTER TIME? The only REAL LEADERSHIP at YouFit Health Clubs LLC in Randallstown, MD is Larry and nothing more. The current staff @ YouFit continue to have conversations about there's no leadership from the General Manager (Ian) and Operational Manager (Nick) whatsoever. Between these two, they continue to do individuals wrong (staff & members/clients).

Source: Google

★ 1

I am a forner member of the Mount Clair Location. Let me start my saying the staff at this location was A1, always helpful, friendly and willing to answer workout question...questions about the machines..etc so my issues are not with the staff. My issues began when the corporate office changed the club hours and re-located the entire training staff to other locations. Corporate made the hours so restrictive that many clients were forced to cancel their memberships because you could only workout from 10 am to 5 or 6 pm on most weekdays. Sat/Sun hours were changed to 10 am to 3 pm and even the staff were not happy as this cut their work (pay) hours. I contacted Corporate (through the gym club Manager) inquiring as to why the change was necessary and was bluntly told in an email response (which I still have) that the decision was made based on their corporate needs (NOT) the clients needs and if I was unhappy then they would cancel my membership. I stayed because the location was 5 minutes from the downtown are that I live in and because I am was told in that same email that the location was NOT CLOSING. Then, on Saturday, Dec 22, 2018 I went for my workout only to find that the Mount Claire location had been closed!! Mind you, I had just been to workout at this gym 3 days prior and the club was in business...fully staffed and all! Youfit...without any notice to their clients, had closed the location! When I got there on Dec 22nd, Corporate was removing the equipment and the representative from Corporate who did not identify himself told me, and I quote: “This location is now closed, all contracts have been cancelled and you will receive a refund.” It is now, Jan 7, 2019 and I am still waiting for my refund. I have contacted the two remainig clubs in my area to find out when I could expect my refund, and have been given the run around!! I will NEVER use Youfit gym clubs again, and I certainly do not recomment Youfit to anyone!!!

Source: Google

★ 5

Clean environment. Nice variety of workout equipment.

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★ 5

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★ 5

Always a smooth visit. Staff is very helpful

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★ 3

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★ 5

Source: Google