★ 1

Source: Google

★ 1

Stuck in a contract because this gym runs like it is the 90s still. Outside of that the gym equipment is laughable for the price they charge monthly. I really don't have anything positive to say about this gym. I'm just trying to hurry up with the contract so I join a REAL gym again.

Source: Google

★ 5

Everyone is so helpful, encouraging, supportive, and caring. They answer questions and listen to my concerns and willing to adapt certain workout to benefit my specific difficulty. Joining this gym was the best decision I made for my health almost 2 years ago. Everyone of the coaches, are wonderful. I am so happy that I am here! My experience has been wonderful. I thank each and everyone from management to all the coaches, group members, and the ones from the behind the scenes for the encouragement and support that I have personally experienced. I am thankful for all the new friendships of the trainers and group members. I know they have helped me in many ways.

Source: Google

★ 5

I’ve been to a hundreds of Anytime Fitnesses, since I travel for work. This is by far one of the best ones in the whole country.

Source: Google

★ 5

Source: Google

★ 1

Bad employees and management. They “canceled” my membership due to my back injury like I said I wanted them to do, now here I am getting a phone call from a collections office for $400. What a joke! They should be ashamed of themselves as a business. I highly recommend anywhere else but here!

Source: Google

★ 5

Very helpful and knowledgeable staff. Very much recommended to join and so private lessons!!

Source: Google

★ 5

This anytime fitness is great because of its coaches. They will work with you to achieve your goals.

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★ 5

Great staff! Love coming here!!

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★ 5

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★ 5

Fantastic staff! Always kind and eager to help.

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★ 5

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★ 5

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★ 5

Outstanding facility. Great equipment and the trainers are friendly knowledge and wonderful to deal with

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★ 5

Best thing I've done since retirement. Doing something for me and feeling good

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★ 5

I’ve only ever seen Lauren and David, but they are both so welcoming to all patrons. It definitely helps make for a great atmosphere at the gym. Great gym, would highly recommend!

Source: Google

★ 5

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★ 5

Love it there, it’s clean, equipment is great and well maintained and the staff is terrific. Highly recommend.

Source: Google

★ 5

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★ 5

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★ 5

This is one of the best Anytime Fitness gyms ever. Lauren and Sydney are great staff. They are always helpful in answering questions, such as about membership, parking, equipment usage, etc.

Source: Google

★ 5

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★ 5

Anytime fitness is a great gym and is always super clean and well kept.

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★ 5

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★ 5

Friendly staff, equipment and facility are well maintained

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★ 5

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★ 5

I rate Anytime Fitness a 5 stars because this gym set up to help you attain your fitness goals. The fitness trainer pushes you to keep going further than you would get by yourself. They are good at explaining exercises and providing an alternative exercise if you need one. And --this is so important -- they teach you to exercise in correct form. In addition to all those great things: everyone, even the customers, are so kind and helpful. I absolutely love being a part of this gym!

Source: Google

★ 5

I have a very excellent experience with anytime fitness Southbridge, MA for more than 3 years now, the people there is so kind , respectful and helpful too. I really love to do my daily workouts there. Thank you anytime fitness Southbridge . Remoun

Source: Google

★ 5

I thought the main perk of this gym would be the 24/7 accessibility, but it turned out to be the amazing staff and community of gym members. The trainers are knowledgeable and push you through your own mental blocks! I highly recommend this gym, especially the group fitness and PT program!

Source: Google

★ 5

Source: Google

★ 5

Great gym,fantastic management,friendly atmosphere,highly recommended.

Source: Google

★ 5

If I could give more stars I would !
I love this gym so much ! Between the ability to go whenever I want and the amazing cleanliness of the location this gym is my home away from work and home !
My trainer is outstanding, knowledgeable, fun , willing to work with my crazy schedule !
The staff is absolutely top notch! They’re always there to help , very efficient, friendly and inviting!
The new friends I’ve made make it exciting to get into the gym.
When I signed up they couldn’t have been more clear with the rules and regulations to having the ability to be a member !
I love this gym would recommend it to anyone !

Source: Google

★ 5

This is the best gym i have ever been to, fantastic trainers, good working equipment, and wonderful gym goers! It it always friendly and clean, with a nice atmosphere.

Source: Google

★ 1

As I saw another negative reviewer write, I'd also give negative stars if possible. I'm not typically one to write reviews, especially bad ones, but here it goes. Signed up back around mid-2020 for a 2 year contract and went consistently for close to a year before my life became extremely hectic with major life and work changes so I basically stopped going. I willingly paid for the whole contract time despite no longer going since it wasn't the gym's fault that this all happened, but once I saw a repeat charge after the initial contract was over I tried to contact them to cancel which they assured me at the time that it would be done. Didn't have me fill out anything and person over phone just said that they'd do it on their end.

Fast forward to now and I recently get an auto text saying my expired debit card couldn't be charged and asking for a new card to charge. Very confused I ask over text why it was charging my card for a membership I canceled back at around at least 2023 if not before then. Person over text tells me they have no record of cancelation (as if that's my problem) and tells me they sent an email with an application for cancelation, but that they still expect to collect another monthly charge of a gym membership I thought I wasn't paying for over a year. It's definitely my fault for not looking closer at my bank statements for these charges when they were happening, but most places give you a heads up when these charges are supposed to occur. For some reason, Anytime just doesn't seem to do this.

Suffice to say that despite understanding that mistakes and communication issues happen, I am pretty pissed off about all of this. They were collecting my money without any of my consent for over a year, with no notices via text or email about any of this (and after renewing an expired contract), and I only find out because they were suddenly unable to just collect it again? And now they still want to collect another month's payment after the fact? No thanks. Very disappointed with the extreme lack of communication and shadiness of the whole ordeal.

Source: Google

★ 5

The staff at this anytime fitness location were super friendly during my first visit. I had recently transferred from a different location and the manager, Lauren was extremely helpful and welcoming and also helped me resolve minor issues I had with my fob. This is also by far the cleanest anytime fitness location I have visited. I absolutely love this location and look forward to continuing my fitness journey here!

Source: Google

★ 1

if I could give negative stars, I would. Went in there after saying offering a free opportunity to ladies that wanted a body transformation. I get there. I tell them that I do not know what’s going on with my schedule and what if I had to move all of a sudden then my life was up in the air. She ended up promising me the world and that she would work with me so I signed up for the Body challenge that I thought was free but it was $600. I only went in one time, and I was given no nutrition guidance which was part of the body challenge plan, and the one time I went they were not an accommodating of injuries that I had. so I told her that I would pay for my membership for the whole year but I just wanted the $600 money back for the body challenge and she refuses to give it to me. She just wants me to go to the gym and start the challenge, but I did not like the gym or the environment and I thought they were dishonest with me. There are plenty of other options out there go to another different gym That is more honest and more mindful of your needs

Source: Google

★ 5

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★ 5

Had a very good workout today. Hopefully will continue follow up with the rest of this week. Thank you ! For your support on my workout at anytime fitness.

Source: Google

★ 5

Friendly, professional, welcoming staff, clean w/ attention to detail, individual goals & needs…did I mention Clean & Friendly!

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★ 4

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★ 5

Coaches/staffs are awesome. Great place to work out!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Best equipment, areas for different workout techniques! locker rooms are always clean and private enough to take a shower.

Source: Google

★ 5

I first came to Anytime Fitness this past April and had no clue where to start. I spoke to coach David about my goals and interest in getting a personal trainer. Little did I know that David would point me in the direction of Adrianna. Starting my fitness journey was terrifying. However, there was something about coach Adrianna that motivated me. Adrianna is sunshine personified! The combination of her positivity and energy got me through even the toughest days. Although we only train twice a week, her words of encouragement are with me everyday.

In my short time here, I've lost 26 pounds so far. Even so, I'd say my greatest accomplishments come from what I've gained. Through Adrianna's training I have gained self-confidence, knowledge, and friendship.

Source: Google

★ 5

This facility is super welcoming, clean and very equipped… I enjoy the monthly challenges! the coaches/staff members are very professional, friendly and knowledgeable. I personally work with Coach Adriana and she is very professional, skilled, knowledgeable and always pushes me to do my best (even on my worst days :) ). Other members in this facility are welcoming and friendly, it’s like having a gym family 🤍

Source: Google

★ 5

This club is ran by an great group of people who welcome you and truly care about helping you. The gym is is always clean. The trainers are friendly and always available to help assist you!

Source: Google

★ 5

The 'Anytime Fitness' name means exactly that; members have access to the gym facilities 24/7. As good as that feature is for me, what makes this gym superior are the people. The staff are knowledgeable professionals with outgoing personalities and the members tend to pick up on and follow their vibe. Best of all, everyone is welcomed and encouraged, from the first timer to the lifer gym rat. Good job AF...keep at it.

Source: Google

★ 5

I love the coaches who work here! They’re all so friendly and always willing to help you out with whatever you need! They’re all super knowledgeable about coaching, exercise and creating the right program for you. If you’re looking for support and accountability to hit your fitness goals then go check out this place!!

Source: Google

★ 5

Open 24 hours, safe and clean. Members respect other members, staff respect all members. The staff are wonderful. The equipment is the best variety I've seen in the area.

Source: Google

★ 5

The staff here are some of the most helpful people you will find. They are incredibly dedicated to each of their members and are always super knowledgeable about everything in the gym, and are always willing to do whatever it is they can to make sure you have the best experience.

Source: Google

★ 5

Source: Google

★ 1

Beware, gym sets you up with auto renewing contracts at sign up and will not refund charges after renewal date. They do not remind you of renewal either like most companies do these days.

I fully understand they are in business to make money any way they possibly can but this type of aggressive behavior isn’t how you get repeat customers. Who wants to deal with that?

Source: Google

★ 5

Source: Google

★ 5

Joined Anytime Fitness last year and they were always extremely helpful. Brianna and David were always there to communicate with me and genuinely wanted to know how I was doing beyond just my fitness goals. The team at Anytime Fitness in Southbridge is dedicated to making sure their members are happy and healthy, I highly recommend them to anyone starting or still on their fitness journey.

Source: Google

★ 5

Source: Google

★ 5

Thank you Brianna. I appreciate how you went above and beyond. You are dedicated and committed to member satisfaction.

Source: Google

★ 5

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★ 5

Nice equipment and clean gym.

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★ 5

Brianna was super helpful & friendly! I was having issues with my keyfob, and she got my gym access squared away! The equipment is new, clean, and spaced out well.

Source: Google

★ 5

Source: Google

★ 5

I just want to say that everyone at anytime fitness has been so pleasant to work with. The gym is spotless and well run with very knowledgeable people working there. They met my every need and I would recommend going there if you are looking to join a gym.

Source: Google

★ 5

The gym has all you would need for a good solo workout and a brand new turf area for group classes. The gym is up-to-date, cleanliness is great and the staff is outstanding. It's really apparent that they care and believe in their mission to help people achieve their fitness goals. So personable and helpful-- I can't say enough nice things about this Anytime!

Source: Google

★ 5

Anytime fitness is an up-to-date clean professional gym! I’ve always enjoyed my workouts and the staff is amazing! Highly recommend

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★ 4

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★ 5

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★ 1

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★ 5

Great gym, clean area with modern equipment and good people.

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★ 5

Very nice staff, super clean and well-kept.

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★ 5

The staff is super friendly and welcoming and the facility is well maintained!

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★ 5

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★ 5

DJ rocks! I like the fact that he greets everyone and knows everyone's name. They also offer complimentary workout plans and advice.

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★ 1

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★ 2

Were I'd that at

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★ 5

Great people who work out there, and employees are helpful and great as well

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★ 5

Great staff great people that come very helpful and good equipment clean and very helpful

Source: Google

★ 5

I have to say the environment is very comfortable and the employees are extremely helpful and sincere. This is the only gym I actually enjoy and look forward too!

Source: Google

★ 5

Excellent and friendly staff clean environment and respectful members all around great place

Source: Google

★ 5

Great place, great atmosphere, staff is friendly and supportive. Gym is clean and well-equipped. Sometimes the hardest part of your workout is walking in the door. Do it - you won't regret it! Highly recommend both trainers - Carlos and DJ.

Source: Google

★ 5

Very clean, a great variety of equipment, and a nice studio room for stretching and video classes

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★ 5

Great equipment, very helpful staff, and friendly environment

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★ 5

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★ 5

I’ve been coming here for 5 years and I love it. Love the gym, and the staff is great. It’s a comfortable gym where everyone feels welcome😊.

Source: Google

★ 5

Love the variety of equipment! Very clean and friendly environment, awesome place to workout! 10/10 would recommend!!

Source: Google

★ 5

Source: Google

★ 5

Clean facility. Great equipment. Carlos (the trainer) is excellent

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★ 5

carlos is amazing and always attends to everyones needs, there's also been improvements to the club that look great

Source: Google

★ 5

Carlos is great and there's a great selection of equipment. Very clean!

Source: Google

★ 4

It's fairly clean and open 24/7. New water bottle filling station and friendly members.

Source: Google

★ 5

Since New manager/ trainer Carlos came to the establishment, the gym is not the same. He is very friendly, always goes out of his way to make sure you are doing good and reaching your goals. Very clean and friendly atmosphere. Recommend it 100% 💪🏋

Source: Google

★ 4

The gym was state of the art. New, EVERYTHING.. The new manager and staff are very energetic and fun. They're totally willing to listen to feedback and often make suggested changes to improve customer relationships and satisfaction.
I'd recommend this club to anyone that wants to do REAL training. I loved my time there.

Source: Google

★ 5

Stop by and meet Crystal and Carlos for a tour of the facility great staff on hand.
Set up an appointment to see what’s in store for you. (You won’t be sorry)

Source: Google

★ 5

An all around positive experience with lots of equipment and helpful staff.

Source: Google

★ 5

I was hesitant at first to join another gym. But I’m glad that I joined Southbridge Anytime Fitness. I have a habit of joining and then not coming, but Crystal and Carlos have motivated me to come and continue coming. They are friendly and inviting. Equipment clean. Place is clean. Love it here

Source: Google

★ 5

I have been a proud member since Summer 2016! Great atmosphere with various equipment for all types of training. Under new management- Crystal has done a great job transforming the gym and making fun and exciting additions. If you’re in need of a personal trainer, Carlos is your guy! He’s friendly, knowledgeable and will kick your butt. They now offer free group classes to members at 4/4:30pm. Great gym. Great price. Great people!

Source: Google

★ 5

Anytime fitness Southbridge is an all around great place. I am new to the whole gym experience. Everything about this gym makes me feel comfortable & at home. Crystal the manager is extremely friendly and helpful in any way possible. Carlos the fitness trainer always welcomes you with a warm smile & works with you to meet your personal needs. He goes out of his way to help you and always offers words of encouragement. I have had the opportunity to meet the owner on a couple of occasions. He is also extremely friendly. On one occasion he noticed that I was using a machine incorrectly and took the time to stop and show me the correct way to perform the exercise so that I would not get injured. I was so impressed because he didn’t have to take the time out of his busy schedule to help me. The gym is always extremely clean and all of the equipment in working order. The gym is convenient open 24/7. I would highly recommend this gym to anyone.

Source: Google

★ 5

Source: Google

★ 5

Amazing manager, great equipment, great atmosphere

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★ 5

Excellent gym- the new manager is doing amazing things at this club- so much better than others I have looked at. Its extremely clean and sanitized- The gym is being totally renovated, painted - there is a new water fountain and an amazing new trainer who knows how to work you. I highly recommend you check it out

Source: Google

★ 1

When did i go there?

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★ 1

Stay away, never contacted or spoke to these people but am now getting spam text messages from their new asst. manager "Mio." Far too much spam email and text messages out there. I don't need to get text messages out of the blue when I am on the do not call list. Shame on you!

Source: Google

★ 1

equipment and cleanness below average compare to other locations. Staff unprofessional, not clear on the contract term or hidden fees. plenty of parking space.

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★ 3

Looks good from outside, didn't go in...

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★ 4

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★ 4

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★ 1

Not satisfied

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★ 2

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★ 4

The staff is very friendly and care about a person's fitness and health!

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★ 4

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★ 3

Not bad gym

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★ 1

Too expensive

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★ 5

Great gym. Helpful staff, good atmosphere. The aroma someone mentioned earlier is from the nearby Southbridge Wastewater Treatment Plant. Nothing to be done about it. Occasionally, it smells bad in the parking lot, but not inside and so it's not at all a problem while working out.

Source: Google

★ 4

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★ 2

Ok

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★ 3

Meh it's OK. To small and you pay to much.

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★ 1

Poor customer service

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★ 4

I just went and checked it out as I've only recently moved to the area from Cape Cod MA, as the other review stated it's got a bit of a foul aroma outside which is in no way shape or form due to the fitness center itself but the store at the opposite end of the complex. As far as equipment goes it had a pretty decent variety and setup. It wasn't at all "shitty" inside and considering the employees were gone it was kept very tidy. After doing some research on the gym itself the staff looks very friendly and the atmosphere seems progress driven but not too overwhelming. Cannot give a 5 star rating due simply to not actually going there, but if you're looking for a friendly place with a variety of equipments available for use to stay in shape, I'd highly recommend Anytime Fitness.

Source: Google