★ 1

Came in 7 minutes late due to bad traffic ( I drive for more then one hour to come for class) and was very rudely declined service. Never have I experienced a pilates location that doesn’t accommodate their customers. Wouldn’t recommend this location unfortunately…

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★ 5

Love this place. The manager, Ivy, is amazing as are the instructors. You always receive a warm welcome. The atmosphere is positive, and energetic.

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★ 1

This studio has some of the most unprofessional and inconsistent policies I’ve ever experienced. Their cancellation rules are completely unreasonable: when you request an upgrade, no written notice is required. But when you want to cancel, suddenly written notice is “mandatory.” I have requested cancellation at the location at the beginning of May. And once I saw that I am still not canceled I have called them in June. No one mentioned that I need to provide written notice.

What’s worse, in July I was somehow able to get a cancellation processed without written notice after calling three times. Yet now I’m being told I still have to pay for August because they claim to charge one month in advance after receiving written notice, ignoring the fact that I have requested cancellation in May. I have been told that manager will call me to discuss refund, which never happened.

The inconsistency, lack of transparency, and dismissive attitude toward customers is extremely unprofessional. Be very cautious before signing up here—the policies are confusing, not clearly explained, and seem designed to make it difficult for members to leave.

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★ 1

Hardly a workout, teacher very insecure. ClassPass does not tell students to bring socks and I was forced to buy $18 socks I don’t need. I thought this would be like solid core but it’s not at all. Don’t recommend.

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★ 5

Mary you are amazing!

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★ 1

Extremely disappointing and a total waste of money. I booked a Level 1.5 class intentionally, knowing it would be way below my fitness level—but it was the only way to get evaluated and potentially approved for more challenging classes like Level 2 or 2.5. I was fully prepared to throw away $40 just to get through this gatekeeping process.

I take advanced Pilates regularly at Lifetime, Equinox, and with private instructors in both LA and NYC, so I know what I’m doing. I made it clear from the start that I was only there to be evaluated, and asked to be observed. The class was led by Jill, and frankly, the session was insultingly basic. For me, it felt like an extremely light stretch session—not even close to a workout.

After the class, Jill told me I couldn’t be approved for more advanced levels because my posture was “off” and I was too hypermobile. She also claimed I wasn’t picking up her cues fast enough—again, it’s my first time taking a class with her, so obviously I wouldn’t instantly adapt to her teaching style. That’s a ridiculous standard.

I followed up with the manager, hoping for some kind of resolution—and all she offered was for me to spend another $40 to take a different class with a different instructor and “maybe I’ll like it more.” So the solution is: waste $80 and hope for the best? No customer service, no credit, no flexibility. Just pay again and maybe it’ll work out.

This whole setup feels more like a scammy business model than a fitness studio. The arrogance, the gatekeeping, and the complete lack of customer accommodation are staggering. Save your money and go somewhere that treats experienced clients with even a baseline level of respect.

Source: Google

★ 2

Instructor: Jill - does not have a friendly demeanor. She was very off putting and made me feel very uncomfortable in the class.

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★ 5

Helen S. is a terrific teacher. In addition to her Pilates, credentials, she is also a licensed Physical Therapist, and as a result, Helen is able to see the different bodies in class. She truly knows how to help each student gain more strength and flexibility, especially when healing an injury. Her classes are very joyful and she makes everybody feel welcome. In addition, Helen’s knowledge of anatomy and kinesiology, helps when she gives a correction to a student. I can’t rave enough about how wonderful Helen‘s classes are, and she is truly a gem!! I have been a teacher of dance and yoga for the last 50 years, and I can deeply feel how much Helen loves teaching‼️

Source: Google

★ 5

I think Jill is amazingly knowledgeable. She is tough but fair. I think she gives highly valuable feedback to each participant in the class. I really appreciate it!

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★ 1

I would rate the club -5 if possible.
Before considering this club be aware that they will charge your card no matter even they cannot provide you with the classes you want. I was trying to book the class for two weeks and always 8 people on waiting list. You have to cancel 12 hours before not to loose your class. If not - it just disappears.
I connected the club and explained that I cannot get into class I need - but they never cancelled my membership and went on charging my card. I attended two classes I could get in, and they charged me all three months! This is illegal due to the M.G.L. The sport club has to cancel your membership in three days after notice.
Don’t recommend, rude and unhelpful club.
They never mention that they have enough capacity for all their clients! Just making money on us!

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★ 5

Carol H is an amazing teacher. She’s attentive she helped you with the right form and really knows her stuff.

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★ 5

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★ 5

Carol is a very attentive instructor. She is exacting, but only because wants you to get the most out of Pilates by doing it right. I really enjoy her classes.

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★ 5

I have taken many classes with Carol. No matter which class I take, I always find Carol's classes challenging in a very good way. Also, Carol in pays very close attention to all participants, making sure that you're using correct form. Love her classes.

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★ 5

Enjoyed the class. As a beginner Jill was most helpful.

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★ 5

Julianna is the best!

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★ 5

15 months in andI I’m still loving Club Pilates in Wellesley! Pilates has made a difference in my appearance and mental outlook. For the first time in a long while I am doing something for myself that I truly enjoy. The instructors are extremely knowledgeable and make sure that their directions are accurate and understandable. Most recently I had a class with Jill….she is pleasant , caring, and wants everyone in the class to benefit. Truly, a 5 star rating! Thanks, Club Pilates, for a great experience!!!

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★ 5

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★ 5

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★ 5

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★ 5

Laura A’s class is great! I like that she changes things up from week-to-week. She is thorough and very attentive to class participants. Great addition to the Wellesley line up!

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★ 5

Mary is fantastic! A wonderful cue-er, watchful and easy to follow.

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★ 5

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★ 5

Phenomenal! I feel so good after each class and look forward to it all day! Nicest staff in town and fantastic instructors!

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★ 5

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★ 5

I’m selfishly hesitant to post rave reviews on Laura C’s class due to the fact I don’t want to share her. Excellent instructor, verbal instruction to fix your posture, tells you where you should be feeling it and the muscle group it’s working. Breathing instructions with each move. A+

Source: Google

★ 5

Mary is such an amazing teacher!! She is so creative, professional and warm

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★ 5

I’ve been taking private classes with Carol. She has been wonderful to work with!

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★ 5

Mary G.is a wonderful pilates teacher. She teaching a well planned class and is very supportive and positive. She knows he subject well!

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★ 5

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★ 5

Jill is a top notch instructor.
Very knowledge and creative. Greatsense of humor! I always look forward to her classes.

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★ 5

. I really appreciate Mary‘s Pilates classes. Her classes starting at level one have a natural progression to a 1.5, steadily helping me get stronger overtime. Level 1.5 is offering great opportunities to strengthen and challenge. I appreciate that Mary stays true to the level so that there are no huge surprises or moves that are impossible, and she is great at encouraging as well as helping modify if needed.

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★ 5

Helen is a wonderful instructor.

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★ 5

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★ 5

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★ 5

I love the classes at Club Pilates. The classes never get boring. Different teachers have different styles, and I particularly love the classes with Carol, Laura, Jill, Lila, and Mary.

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★ 1

Came in 5 minutes late due to ongoing traffic and was rudely declined service. Never have I experienced a pilates location that doesn’t accommodate their customers. Wouldn’t recommend this location unfortunately…

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★ 5

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★ 5

Mary is a gem ! Attentive to all. Supportive of mature students . Adjusting for proper alignment . Charming humor with ease while creating a calm, warm and enjoyable Pilates environment for her students.
Thank you Mary

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★ 5

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★ 5

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★ 5

Great class. I am new to Pilates. Laura took time to make sure everyone understood form and instructions but that didn’t slow the class down.

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★ 5

Love Helen!!! I drive 1hr each way to get to her classes 😍

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★ 5

The best class

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★ 5

Carol is the best teacher!

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★ 1

I walked in at 9:06, the instructor looked at her watch and said it’s 9:06 you can’t join the class. I was stuck in traffic after my daughters drop off, been a frequent attender and while I respect the rules that 9:05 is cutoff I asked for a credit refund since it was 9:06 and I’m a frequent attender and it was a first time. It doesn’t say anything about the 9:05 in emails (although I haven’t been late previously to know first hand). They refused to be kind about it. Feels like a community Pilates studio would want to encourage their members to feel acknowledged and held on a hard morning. Ownership and management could use some better coaching around customer service and priorities. Hope they do better for the next individual who’s just trying their best.

Source: Google

★ 5

I look forward to my classes with Jill all week long. She is absolutely the best Pilates instructor!

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★ 5

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★ 5

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★ 5

Melanie is fantastic 👍

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★ 3

I mentioned to the instructor before class that it was my first time trying Reformer Flow I. During the class (of 5 people including me) she was not helpful with instructions. I am pretty sure I can pick it up next time, but won’t be at her class

Source: Google

★ 5

Laura is a great instructor. Her class is fun, challenging and she cues well.

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★ 5

I continue to take flow 1 class with Mary, and she is amazing, patient and accommodating with attention to each individual.
I missed my flow 1 class with Helen due to Traffic and I called as I was getting late, was able to book the next class instead. The next class was 1.5. I just had 20 flow 1 class experience, so not sure I would be able to do it or not!!! With help of Helen, the instructor I was able to do 1.5 and really loved it. It was challenging and felt like a real workout!!! Thanks to Helen and CP.

Source: Google

★ 5

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★ 5

She was very observant. Making sure that I do it correctly

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★ 5

Laura’s class is great! Hard but fun, and I love the music!

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★ 5

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★ 5

Clean, efficient, easy to book classes if you plan ahead. All instructors are consistently strong. Different styles so try them all.

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★ 5

Great experience. Really appreciate Carol’s expertise in adjustments that allow me to fully benefit from the positions. Thanks!

Source: Google

★ 1

Avoid this place at the beginning! Unfair treatment to customers and differentiate customers with different purchase power. I was late for 3 minutes for intro and was told that I can’t join. At the time that I saw classmates just walked to their position. The lady told me that this is the policy which is apparently not by the lady as I went to Framingham club Pilates last week and they let all the people in. At that time I thought it was just strict policy in this location. Then the lady at front desk immediately changed the topic and start to persuaded me to sign up for classes directly and start to introducing all their packages without letting me attend the intro. Ironically, when I ask what if I’m late for actual classes, they said they will make exceptions occasionally if not “frequent”. It’s stupid that they refused me at the beginning then make exceptions to sell the packages haha. It’s also ridiculous that customers paying for the classes and they use their power to determine who can go in who cannot in the same late situation with fake policy made by themselves haha. I’m even glad that it happens at intro so I wouldn’t get into a situation of being discriminated after purchasing.

Source: Google

★ 5

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★ 5

Helen is a super great instructor 👍👍👍

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★ 5

Helen is the best!!

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★ 3

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★ 5

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★ 5

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★ 5

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★ 5

I have been a member of the Wellesley studio since it opened and have a passport membership so I can go to other locations as well. The CP experience is all about finding the right teachers for you. Jill Falvey is one of the best instructors I have ever met. She varies each class so it is never boring or redundant. Jill makes sure to know each individual’s abilities, builds on movements and her queues are always clear. The studio has so many good teachers you can’t go wrong being a member!

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★ 5

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★ 5

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★ 4

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★ 5

Great Pilates class with Carol at Club Pilates in Wellesley.

I hurt my foot but wanted to keep up with classes. She was caring and instructive on how to modify a few movements, kept checking in to be sure my positions were ok with my injury. I am very appreciative of her attention to making sure I heal and get the right stretch to ensure recovery while not taking away from the rest of the class.

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★ 5

Love it! My favorite!!

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

I enjoy Club Pilates a lot. There are plenty of classes and it seems like supply and demand is just about right. Most of the instructors are great! I'd appreciate a tiny bit more of a sense that they "know" the clients . .as the same people come all the time . . . but maybe that will come with more time.

Source: Google

★ 5

Fantastic classes with everyone. Carol is amazing. Encouraging, fun and challenging. Great class this morning and her recent workshop was an 11 out of 10 stars.

Source: Google

★ 2

I accidentally showed up an hour early for class and didn’t know it. I thought I had accidentally signed up for a 1.5 class. When I got there, It was a 1.5 class as Jill started taking about the chair. I quickly went to the front desk, asked if this was a 1.5 class and told the girl I hadn’t taken a 1.5 or used the chair before. I asked if I should leave and she said no since I had done over 100 1 level classes. I told Jill and she set up the chair for me. Many of the moves were new to me and I tried to mirror the girl next to me. Jill came by a few times and adjusted me but I could tell she was frustrated having to do it. When the class was over, I went to throw out my sani wipes from wiping down the equipment and Jill just looked at me and said, “you need to stay at 1. You don’t have the mechanics down to do a 1.5”. Was dismissive, condescending and walked away. It was upsetting and there was a kinder way to communicate. I don’t know how someone goes from level 1 to 1.5 since the moves are totally different. I will never take another class by Jill., in fact I cancelled 2 level 1 classes I was signed up for with her as the instructor.All the other instructors I have had have been great.

Source: Google

★ 5

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★ 5

Fantastic coaches, love Carol in particular for her amazing classes! Thank you Carol for your well planned classes, great warm ups and deep conditioning! Just love it.

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★ 5

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★ 5

Mary’s introductory class was wonderful— she was attentive and gave great verbal instructions

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★ 5

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★ 5

I love the precision of her words - my practice improves because of her ability to describe movements so specifically

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★ 5

Great class! My favorite class of the week!

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★ 5

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★ 5

Bethany is amazing, love her class!

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★ 5

Meg is phenomenal !

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★ 5

Pilates has changed my life! The instructors are truly amazing and are great at giving individualized attention in each class. Studio is clean, lots of classes each week, and the front desk staff is super helpful!

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★ 5

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★ 5

I take Pilates with Laura every Saturday. She is an amazing Pilates instructor. Laura checks in often with me during class to be sure I am doing the exercises correctly. Each week Laura understands that some of the routines are challenging for me, but reminds me in a reassuring voice, that I will get there. Laura always makes me feel confident that I will reach my goals. Thank you Laura for all that you do. I so appreciate you.

Source: Google

★ 5

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★ 5

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★ 5

Laura at Club Pilates Wellesley leads a great level 1 class. You get a good workout and she’s very attentive to making sure you do the moves correctly so you get the most benefit.

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★ 5

Great instructions and workout!

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★ 5

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★ 5

Laura is a great instructor. Each class is structured, challenging and allows for success for clients at different levels. I always love my classes where Laura is teaching.

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★ 5

Melanie is fantastic, pays attention to injuries and form, instructs as many times as needed , kindly redirects individuals when they need correction.

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★ 5

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★ 4

I am visiting from Denver; it was sometimes difficult to hear the instructions because of the rapidity of the speech - just a faster, less personal approach but good workout

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★ 5

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★ 5

I thought she was great

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Lila is terrific to train with! She has great positive energy!

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★ 5

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★ 5

Fastest hour of my week! Love it. Lila is awesome

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★ 5

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★ 5

Lila and Carol are terrific. I appreciate them both so much!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Joined about 7 months ago and absolutely love this location! Great instructors (all different, so never monotonous work-outs), well managed, and wonderful women of all ages in classes. Highly recommend it!

Laura is fabulous. Best TRX class!!!

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★ 5

Jill is an amazing accomplished instructor who really understands the biomechanics that go along with Pilates practice. She has helped me improve despite my deep previous experience with Pilates and is a big part of what attracts me to CP..

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★ 5

I always get a good /safe workout!
Experienced and efficient

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★ 5

Loved her class. It was challenging but more traditional which was great.

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★ 5

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★ 5

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★ 5

Love Laura…. I have progressed so much under her instructions!

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★ 5

I joined Club pilates from 2021, so far so good, Carol is an amazing instructor, I keep doing private with her. I can see my body change. Will keep doing pilates as long as I can.

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★ 5

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★ 5

Carol is a Great teacher at Wellesley Club Pilates! Every class is different and creative. Thank you!

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★ 5

Lila is great, she checks alignment and provides corrections. I appreciate her guidance to get the most from the class

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★ 5

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★ 5

I've been coming to Club Pilates for a few months now and it's been great! I especially love Jill's classes, but all the instructors are great and each has a different style so there's something for everyone. I started with a 10 pack and I can already feel the difference!

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★ 5

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★ 5

I joined this club 2 years ago & it's been a life changing practice for me. Excellent instructors. Easy to book & track the classes online. I highly recommend it.

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★ 5

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★ 5

Absolutely love Jill’s classes!! Would go every day if available. “Posture makes it harder”

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★ 1

At the beginning, Club Pilates was absolutely wonderful. Classes were great, instructors were even better, and everything on that aspect is great.
My reason for this review is because I was removed from class this past weekend with no notice whatsoever and only found out because I went to see what time my class was at via the Club Pilates app, and saw that I was no longer enrolled in the class that I pre-booked two weeks in advance. After contacting the staff, I received no help whatsoever. I received no proper explanation, except for the fact that "sometimes our system glitches and does weird stuff we cannot control." Now I am in the process of canceling my membership after this clearly, non-accidental circumstance. I’m being told that I need to pay a cancellation fee of one month beyond the date of the cancellation request. Accountability is a huge aspect of any business, and this is not being accountable for your actions. There are a bunch of other pilates studios in the area that are better managed, and worth your time- this place is not.

Source: Google

★ 5

I would definitely recommend taking classes at Club Pilates, best decision I ever did for myself. On the days that I have Pilates scheduled- I wake up feeling grateful and happy that I have found a place that feels like a second home!

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★ 4

Very instructor dependent on the type of workout. Club Pilates is very expensive for what you get. No open gym time, no online class access, and classes geared to those with mid-day availability. But still makes you feel good and stretched out for before over after work.

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★ 5

The instructors at Club Pilates in Wellesley are excellent and I have greatly improved my strength, fitness as well as weight goals. I highly recommend attending classes at this studio!!! Over the top!!!!

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★ 5

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★ 5

Great instructors for all levels, lovely and welcoming environment, and spotlessly clean and safe studio.

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★ 5

As a life long athlete who was told I could no longer run or lift weights following major abdominal surgery, I was urged to try Pilates by a friend and joined CP Wellesley at the end of 2019. Little did I know what an important part of my life it would become. My body has been transformed by Pilates; it really works!! The CP Wellesley community is non-judgmental, supportive and a whole lot of fun. The owner and her staff have gone above and beyond to create a safe place to exercise during the pandemic, and I am so very grateful to have this outlet in my life everyday.

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★ 5

Highly recommended👌🏻

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★ 5

I love this studio! The instructors are wonderful and offer modifications for my arthritic knees. I feel so much stronger since I started attending classes! Highly recommend.

Source: Google