★ 5

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★ 4

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★ 5

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★ 5

very nice branch

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★ 5

Amazing all around!! 🤘

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★ 5

I've been coming to this gym over the last 7-8 months and found it a great place to workout with friendly and helpful staff.

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★ 1

You are going to be taxed if you use crunch fitness. The free trial isn't really free if you have to give your card information before you get the pass. They literally will charge you if you don't physically tell them that you don't want a membership. They seem to think that it's not an inconvenience to not be able to get inside because of no employees being there. They don't answer the phone because no one is there to answer it. They don't have a lot of machines. It's cleaner than planet fitness I'll give them that. The employees seem to be there much less than planet fitness though. The quality of employees at these two places are about the same when they are there. They are young, kind of rude or bothered when you need something from them.god forbid that you have a billing issue,.because they have no issues taking your money, or double charging but it's near impossible to get it back. Everyone shrugs and says I don't know what to do.

Don't even get me started on the fees. Even if crunch was the greatest gym on the planet. The outrageous 120+ fee is ridiculous.

Why not charge more money for the monthly membership rather than trying to make it out like it's cheap or kind of reasonable even though more than planet fitness black.

*It's scammy to say it's 29.99 a month and then hit a person with a 120 a year fee which actually makes it out to be 40 a month which isn't nowhere worth it for this place. They also don't prorate that 120$ if you end your membership. They don't give you back 60 if you had a membership for 6 months. They take that 120. It's also not super easy to end or cancel a membership. I am almost positive that nearly everyone including myself will have at least one extra month of membership tacked on and billed. Even though you might give them 20-30 days in advance.chances are you will still get charged a last month fora gym that you aren't using.

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★ 5

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★ 5

Nice staff, clean enough place. Looked like a very good gym.

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★ 5

I have found by working and listening with a personal trainer is by far the best way to get get and find YOUR WAY to better mental an physical health. I am 76 and all I do is follow there program and have had nice results Personal trainers are pros and REALLY care!!!

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★ 5

Very nice staff. Sydney is so mean but at least your body show the progress. 🙃

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★ 5

I have been a member for some time here now at crunch fitness. The personal trainers here are awesome and I would definitely recommend checking them out!!

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★ 5

I love this so much. I worked with Sydney the fitness manager. She is very dedicated and puts a lot of effort into her clients. If you are interested in working with a trainer definitely come check this gym out!!

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★ 5

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★ 5

Great equipment

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★ 3

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★ 5

this might be the first gym i have been to where each and every employee is extremely kind, welcoming, and helpful when they are both on and off shift! everything is always extremely clean and the environment is great!!

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★ 5

I want to know if I sign up with you, can I go exercise with my baby? He's sensible and would always be in his car. I want to work out, but I don't have anyone to look after him.

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★ 4

lovely atmosphere, and great place, i really enjoy how nice the workers are, especially Hobbs! thanks!! 💛

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★ 5

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★ 5

Out of all the gyms I’ve been to Crunch is always very clean and well kept. It is easy to find anything you need and the front desk staff is always welcoming. Staff at the front desk always greets members making it easy to ask for any assistance. Staff is always willing to help and makes crunch a better place.

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★ 5

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★ 5

It is amazing staff is very nice and very helpful when needed.

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★ 5

I love this gym because even though its smaller than other crunches it has a great community and Im always able to do what I want to do. Cool that they give u 1 hour of free personal training too. Shout out to Syd the pt manager!

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★ 5

Goated gym, good selection of equipment and free weight bench u wont find at planet fatness (🤮)!!!

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★ 5

Great gym , i like the hours that is open plus the vibe

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★ 4

great Place !

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★ 5

I love coming here, it’s a great environment! The staff are really nice, and I always leave feeling great!

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★ 5

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★ 5

Convenient, clean, well staffed with 4 zumba classes per week included in the price of membership, this gym community are kind, accomodating and helpful. I enjoy that the premium monthly fee includes a free guest pass daily and all classes. This is a better deal than other area facilities. There are two personal trainers and plenty of parking.

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★ 5

Best gym in town

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★ 5

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★ 5

Very cleanly gym. Most people wipe down the machines after using. I like the calm atmosphere.

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★ 3

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★ 4

I love this gym. Lots of weight machine options and very friendly staff. I highly recommend this gym especially for beginners.

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★ 5

Very nice staff and the machines are usually always wiped down after use. I like that they provide cleaning supplies it’s very convenient.

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★ 5

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★ 5

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★ 5

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★ 5

Very clean. Staff is great!

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★ 5

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★ 5

Mick at the front desk was extremely helpful and very knowledgeable. He really helped me to feel comfortable coming into a new gym, something that I haven’t had much luck with in the past. I’ll keep coming back every week to get my sweat on because of him!

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★ 5

Mick at the front desk is the best part of my day!

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★ 5

Met my new home diggity dog Mick at the front desk. Such a beast that guy is! He made me fall in love with pumping iron again! Hopefully I’ll be as strong as him one day.

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★ 5

The lovely staff answered all my questions, and gave an overall great experience!

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★ 5

The gym has more than enough equipment (machine and free weights) to complete any workout and plenty of turf space to do stretching and other workouts that doesn’t require weights. Also, a lot cardio options.

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★ 5

Love this gym! The front desk folks and other workers are always so friendly and helpful.

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★ 5

Reception was very welcoming and the gym itself was pretty nice. Had a lot of equipment variety and options for not being too expensive. Plan on making this my regular gym 👍

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★ 5

I had questions about this gym but after taking with a fantastic employee named Hobbs I feel confident that this is a good place for me to restart my fitness journey!

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★ 5

I came in to ask questions about the membership here! Hobbs was really kind and informative! Thank u for having welcoming staff! 🙏

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★ 5

Love this place! It’s always super clean and the machines work great. Love the front desk people who are always so nice and welcoming even though I work out with my hair a mess all the time. Thanks :)

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★ 5

Hobbs was super helpful and answered all my questions

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★ 5

I love this gym!!!

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★ 5

Such a great gym! Good environment and always friendly staff.

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★ 5

Hobbs was super helpful at the front desk with all of my gym needs and anxieties. Thanks!!

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★ 5

Nice and clean, staff is super friendly! Shout out to Hobbs

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★ 5

Love this crunch! Super clean. Mick is literally great. Always greeting us and helpful whenever we need anything

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★ 5

Great gym, environment and machine plus they have classes and personal training available.

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★ 5

Great staff; knowledgeable and friendly!

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★ 5

Great staff, super clean

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★ 5

Love it here!! Always in my own world and no one bothers me.

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★ 5

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★ 5

Best gym

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★ 5

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★ 5

Goated 6 years

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★ 4

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★ 5

Nice gym

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★ 5

This is best, they have great group class.. I love it

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★ 5

5 Stars, Plenty of great machines and free weights to use. Great gym!

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★ 5

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★ 5

Amazing gym!

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★ 5

Most friendly envirment to be around best gym in fitch for sure

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★ 5

Gym is always clean and staff is very friendly. I’d recommend this gym to anyone who is interested.

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★ 5

Great environment, joined for the free weight section!

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★ 5

Clean gym 🙏🏽

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★ 5

Best gym in Fitchburg! Has everything you need and they keep it clean

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★ 5

Crunch Fitchburg is the best, been coming here for years, continue to update with new equipment!

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★ 5

This been the best place so far since it was before BOOST FITNESS great equipment for lifting and also for cardio... good people ... nice workers .

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★ 5

First day at crunch and man … awesome energy, great environmen & great workers . Clean which is huge for me. 10/10 🔥

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★ 5

best gym around and only 30 a month

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★ 5

Love coming to this gym. Staff always has good energy, nice equipment and locker room.

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★ 5

Crunch Fitness is a great gym with a solid variety of equipment and a positive atmosphere. The staff is friendly, the space is clean, and it never feels too overcrowded. Karley, in particular, is always welcoming and brings great energy to the gym. Her professionalism and positive attitude make every visit better.

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★ 5

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★ 5

Looks neat and the staff is verh cooperative

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★ 5

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★ 5

Amazing gym, recently made the switch over. Karley was more than accommodating and helped me so much with navigating the gym, and all the different perks you get! Super pumped about being at this new gym, and I think the world needs more Karley’s in it!! Hopefully she sees this, thank you again!!!!!

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★ 5

Amazing people! Very helpful!

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★ 5

great! clean! Comfortable! Incredible staff!

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★ 5

Clean! Fun! And everyone is really friendly staff and other gym goers alike!

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★ 5

Love working out here- I take Amanda's classes and she makes them extra special, and Karley is the world's best front desk associate!

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★ 5

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★ 5

It’s a great place to work out, people are really helpful.

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★ 5

Staff is super helpful and friendly. The gym is clean and not at all intimidating. Locker rooms are fine. They have plenty of cardio and weights and I like the fact that you can sign up with a personal trainer. App is easy to use.

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★ 5

Always a crunch fan, love the free weights section

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★ 5

I’ve been coming to Crunch for 3 years now. No complaints. Employees are always kind and welcoming!

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★ 5

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★ 5

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★ 5

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★ 5

I’ve been a member over 2 years. The equipment is well maintained and everything is clean. The staff is very friendly and helpful.

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★ 5

Good equipment, workers are friendly and helpful!

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★ 5

Great place to meet your fitness goals

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★ 5

Staff is super friendly, clean environment, excellent equipment!

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★ 4

Very nice gym for a good value. The staff is very friendly and helpful. They keep the equipment in good shape and when a machine needs repairs they have it fixed in a reasonable amount of time. I also like that Crunch is open almost 24/7 when other gyms are closed.

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★ 5

Always clean, respectful members, and the staff is always wonderful and bring me a smile on my way in!

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★ 5

The owner, Paul, has been very helpful in my unique challenges for workouts and all staff has been superb in assisting me with changing out my old routine for new routines that I need to address various conditions for my neck and knees. Always feel better after my workouts and go practically each day to accomplished workouts that benefit me. Best gym that I have used in all my years working out! Best staff I have encountered in all my years working out!

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★ 5

great gym everyday workouts

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★ 5

Good environment and good equipment.

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★ 5

Great staff and great equipment

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★ 5

I love it here! The front desk workers are incredibly friendly and go above and beyond to welcome me to Crunch. Clean, well-equipped and plenty of space for all fitness levels.

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★ 5

Crunch Fitchburg has great selection of cardio and strength equipment as well as a large enough variety of classes that there’s something for everyone.

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★ 5

I’ve been a member of the Fitchburg location since it opened back in 2017, and it’s absolutely one of my favorites. One of my favorite perks of Crunch is the ability to go to multiple locations, so when I’m traveling I can still go to the gym. Crunch Fitchburg is absolutely a gem within the burg, the plaza is conveniently located and it has everything you need for an effective workout.

I highly enjoy the clientele and especially love a friendly welcome to Karley and the front desk staff everytime I enter the facility. The gym community is a special one, but even better within Crunch Fitchburg.

Thanks CF for having me!

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★ 5

A great low cost gym for anyone looking to get started with their fitness journey or even pick up where they left off. They have a lot of variety of equipment between machines, cables, or free weights. Large locker rooms and areas to stretch are also a plus. It’s clean and well taken care of. Tons of great members and a caring friendly staff!

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★ 5

Best gym ever!!!! Amazing equipment, classes for everyone, and the staff are super helpful and friendly!! This gym has become my second home and I'm so glad I joined!

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★ 5

It's been a bit since I've been to the gym but that's because I don't like walking in arctic temperatures lol. This gym however is now and always will be special to me. The staff are so kind and helpful and the equipment and atmosphere are perfect for getting the workout you need. I will make my triumphant return when it gets a little warmer, so I can get back to getting fit. Crunch fan forever!!

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★ 5

Crunch was an awesome place to work out. The workers were kind and it wasn’t too busy! I’ll certainly be coming back soon!

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★ 5

The staff here are welcoming, helpful, and they keep the gym clean. If you are around fitchburg and need to get a pump in, this location is a great choice.

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★ 5

Great gym. The staff and culture there are amazing, would definitely recommend.

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★ 5

Great Staff and Culture. Enough machines to go around and not be stuck waiting.

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★ 5

Great staff, good equipment Been going there for years. It can get packed but that’s okay, just shows how efficient the place is.

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★ 5

Karley at the front desk is amazing! So helpful and kind!

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★ 5

Ive been a member of Crunch Fitness for several months, and I love the vibrant atmosphere and variety of equipment available. The group classes are fantastic, with energetic instructors who genuinely care about our progress. The staff is friendly and approachable, and the facilities are always clean and well-maintained. Overall, Crunch Fitness has exceeded my expectations, and I highly recommend it to anyone looking for a fun and inclusive fitness community!

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★ 5

Love this place!!! Great equipment. Friendly staff.

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★ 5

great equipment selection and nice staff!!

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★ 5

Best Crunch Fitness location hands down 🙏🏻

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★ 5

This place is awesome! Highly recommend!

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★ 5

Clean place and friendly staff. Had a lovely time and Hobbs was so kind while showing me around! Definitely coming back

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★ 5

great gym, super friendly staff!

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★ 5

I have really bad social anxiety so going to the gym can be really hard but I’ve had a lovely time coming here! The staff are always incredibly friendly and the space is clean :) Thank you all for creating a safe space!!!

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★ 5

It’s great!

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★ 5

I like this gym :) staff is very friendly and it’s clean!

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★ 5

Been to a few Crunch locations, but this is my favorite!! Awesome staff, and a comfortable environment!

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★ 5

Front Desk staff is awesome! Love the equipment here and the classes too

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★ 5

Great equipment and always clean!

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★ 5

Extremely positive environment and always friendly and knowledgeable staff.

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★ 5

Crunch is one of my favorite places! Great community with the members, good variety of equipment, and classes. The staff is super nice and welcoming. Overall super glad to be a member of the Crunch community!

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★ 5

Clean environment with personable helpful staff!!

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★ 5

Great staff! Very helpful!

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★ 1

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★ 4

Good gym, sometimes at peak hours it feels small, but good crew on the gym, good attention.

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★ 5

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★ 1

Wish they went back to their 24/7 hours

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★ 5

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★ 5

Omg christine,maria,amanda,and jenny are absolutely amazing! I dont know Michelle unfortunately but I'm sure she's great too! But I definitely recommend crunch fitness in Fitchburg on water st!!!!! They are so kind,positive and supportive!!!!!

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★ 5

If you're looking for a space to not only work on your physical body, but your inner self as well, Maria's classes are PERFECT! Her classes are powerful and motivate you to the max! She is kind and so wonderful to work with. She will be your cheerleader every step of the way. 10/10 recommend her classes.

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★ 5

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★ 5

great gym with lots to do

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★ 5

Amazing front desk support very inviting !

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★ 4

I’ve been coming to this Crunch location for years, and it’s great for all kinds of workouts. The gym has three main areas: Cardio, Guided Machines, and Free Weights.

- Cardio Area: Tons of machines like treadmills, ellipticals, stair masters, and bikes.
- Guided Machines: Lots of equipment to target all your muscle groups.
- Free Weights: Dumbbells, kettlebells, benches, squat racks, cable machines, and even sleds.

There’s a big variety of equipment, so you can always get a solid workout.

In the past year, the staff and management changed, and it’s made a big difference. Dana, especially, does a great job building a sense of community. She always greets members and makes everyone feel welcome.

The location is also super convenient—right in the Market Basket plaza. You can hit the gym and grab groceries afterward.

The only downside is the facilities. The men’s locker room could use some fixes, like replacing broken lockers and improving the air flow, especially near the showers. It would also be nice if the water dispensers had filtered water.

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★ 5

Great gym, great staff!

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★ 5

Love this gym! I am a long time Crunch-goer and have been to several other locations (those in Worcester). I've been going to this Crunch for just over 6 months now and it is my favorite. The facilities and equipment are extensive and can fit the vast majority of gym/fitness needs. Also the staff (especially the owner!) are very friendly and helpful.

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★ 5

This is an amazing gym. I get everything I need out of it. Great space very clean locations, very convenient location. The staff is beyond kind, especially Dana who always has a smile on her face. Would highly recommend. Great place to start if you’re looking for that New Year’s resolution too

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★ 5

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★ 5

LOVE THIS GYM SO MUCH GREAT GYM 💪🏽💪🏽💪🏽💪🏽💪🏽 GREAT EQUIPMENT EVERYONE IS SO FRIENDLY!!! 💯🔥

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★ 5

Love this place! One of the better gyms i’ve been to and the staff is always pleasant. Shout out to Michael! 💪🏼

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★ 5

I was trained by Sydney and she is my favorite and one of the best personal trainers. Sydney is always on the top of her game and you can tell she cares deeply for all of her clients. She is very knowledgeable about fitness and loves to educate others, she is also extremely funny which makes working out with her so much more fun! Highly recommend!

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★ 5

Lovely staff Great experience

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★ 5

I work out in this place for around 3 year great pleace very good people work front desk I love crunch definitely change my life honestly I recommend 🙏🏻🙏🏻I’m so thankful for this place ❤️Cleria Santos 😘🫶🏻

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★ 5

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★ 5

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★ 5

I love crunch! It’s the best chain of gyms I go to one in Florida often. Fitchburg is definitely a diamond in the rough. I actually began my crunch journey from a day pass from Sydney. She is the absolute best and is always so welcoming! I definitely recommend you check this gym out if you are looking for a gym this new years and to check out Sydney as a personal trainer!

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★ 5

This is clean and offers so much. Personal trainers are great!

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★ 5

Overall a great gym, great equipment and great personal. The front staff is phenomenal, on top of the personal training classes. 10/10 and recommend you all to get up and grind here💪

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★ 5

I’ve been here for a month and nothing but welcoming vibes in the facility. The employees are always very welcoming and accommodating, and even remember small things like which belt I need when I’m in. Small but goes a long way! Great place to be

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★ 5

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★ 5

Best gym around the Fitchburg area for the price and the equipment. The staff members are so friendly and will always talk to you about anything. I’ve been a member for almost a year and a half and have enjoyed every moment of being there.

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★ 5

Great space, great people, employees are all super nice and the classes are phenomenal! Highly recommend

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★ 5

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★ 5

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★ 5

Fantastic atmosphere; the staff are friendly and very helpful, it never feels too crowded i really love this gym

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★ 5

I have had great experiences at this gym with both staff and other members, always clean and well maintained, and I recommend to all my friends and family to come down and join as well.

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★ 5

New to town and love this place! Friendly staff and well-kept facilities, and Michael goes out of his way to make sure everything is just right.

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★ 5

I’m gonna get free chipotle doing this but the equipment is great, new and of someone breaks it the equipment is replaced/fixed quickly like 3-4 days

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★ 5

my favorite gym ever! there hours are perfect, staff is so welcoming & i feel so comfortable!

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★ 5

Great gym! The staff are great and it is very clean

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★ 4

Good gym, good machines and pleasant atmosphere

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★ 2

I use to love coming to crunch, it was open 24 hours, had some awesome Zumba classes and was a friendly place to workout. Unfortunately I canceled my membership with the Fitchburg location. I really enjoyed the place, but new hours which are no longer 24/7 which is what I signed up for, they increased the membership fee, took away the bring a friend option, and don't even have the tanning or massage beds to use, which made me join a new gym.
No one even asked me why I was canceling. After I canceled my membership I was told no more payments would be taken out of my account. So I tried to continue to use the membership until the last day I paid for, I booked a Zumba class which is the only reason I stayed for as long as I did after the changes and found that my scan code would no longer open the door. I canceled on the 14th but my payments come out on the 27th of every month so I figured since I wouldn't be getting a refund for unused membership I would make use of it until it was ended. Well wasn't I surprised when I showed up for class and couldn't get into the building, luckily I was with a friend who was also going to the class and we walked in. Once inside the group fitness room the person at the font desk came in to talk to me and the instructor right as class was about to start to try and have me removed from the class. Others were there and it was quite embarrassing. I ended up being told I could stay and do the class after the instructor stepped in and talked to the person at the front desk but this is no way to treat customers.

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★ 5

Great place to workout new equipment along with a friendly and inviting staff could not ask for more from a gym. They’re also 24/7 which is great for anyone working off shifts.

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★ 5

Love this gym!! Friendly Staff, Clean, and Lots of Parking. Love all they offer from classes to personal training.

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★ 5

staff is amazing !!!!

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★ 5

Amazing staff, super clean

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★ 5

Great facility , staff is great & friendly .. a couple of new pieces of equipment that I love!! Great place to lift heavy shit 💪🏼

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★ 5

Good

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★ 4

Friendly staff and a great overall vibe.

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★ 5

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★ 5

Great gym with updated equipment

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★ 5

really love this place front desk girl is so nice and helpful really great environment!!!

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★ 5

Crunch is the best!!! Always friendly, been my home gym for a long time!

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★ 5

A great and convenient gym for Fitchburg State Students, offering a great membership discount!

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★ 5

I have been a member of crunch fitness in Fitchburg for 4 years now and I love it. The facility had great machines, barbells, and is always clean! I recommend this gym to everyone I know!

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★ 5

Its a nice calm environment very enjoyable to work out in

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★ 5

Great personal trainer real hands on and committed to working out what you need

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★ 5

One of the best experiences ever!! Coach Tre is one of the best personal trainers I’ve encountered. Very professional, passionate, and always in good spirits! Crunch itself great gym . 10/10 highly recommended!

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★ 5

Love Crunch fitness this location has some of the best staff i’ve ever worked with amd can tell they care a lot about their clients. You get out what you put you in! 🗣️special shout out to Cam, Sydney, Hobbs, Trey, Michael, and Karley !!!!

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★ 5

Great management that make the fitness journey easier.

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★ 5

Crunch Fitness is a fantastic place to work out! The gym is always clean and well-maintained, with a great selection of equipment to suit all fitness levels. The staff is friendly, knowledgeable, and ready to help whenever needed. They also offer a variety of classes led by energetic instructors, making it easy to stay motivated. Whether you’re a beginner or a fitness enthusiast, this center provides an inviting and supportive environment.

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★ 5

Best gym !clean environment, great employees, been home for 4 years now! Love crunch

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★ 5

very fun.

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★ 5

I think they’re always trying to better the environment and I really like that they’ve been adding more equipment too. Good price and good environment.

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★ 5

Great gym and atmosphere

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★ 4

i love the gym small but has all you need i wish it had boxing equipment.

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