★ 5

clean, courteous staff

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★ 5

Thank you Nao for such a joyful Zumba class tonight! You light up the room with your energy, and your graceful dancing makes every routine feel effortless and inspiring. I always leave smiling, sweaty, and excited for the next one!

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★ 5

I’ve been coming to Crunch for a while now, and I honestly love it here! The gym is super affordable, yet it has all the equipment you could possibly need…whether you’re into strength training, cardio, or just getting a solid full-body workout. The staff are always polite and welcoming, and the energy in the gym is really motivating. It’s a comfortable, positive environment that makes it easy to stay consistent. Definitely recommend it to anyone looking for a great place to work out without breaking the bank!

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★ 5

I go to Crunch Hudson for the group fitness classes, particularly Zumba. I have been taking Saturday classes with Nao for years and I love them! Nao makes everyone feel welcome in her class, whether it’s their 1st or 100th time there. She makes working out fun by having an upbeat, positive attitude and keeps things exciting by regularly rotating in new songs and choreography. I also love Kaylee and Nicky’s classes and try to attend whenever my schedule allows. They both have fun music, lots of variety, and are really easy to follow. Nao, Nicky & Kaylee all make a point to get to know their students and that encourages people to feel excited about coming back and helps build a fun and supportive gym community.

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★ 5

Nao zumba so much fun I learn a lot
And Sharon at Pilates she excellent!zumba and evolution class with Nao is excellent!

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★ 2

The equipment in the exercise room is disgusting the mats are all torn and worn out. The weights are all ripped and dirty, and the ladies room has not been painted in about four weeks.

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★ 5

Nao at Zumba class she is excellent

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★ 5

Nao and Nicky are great Zumba instructors 💞

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★ 5

Me encanta Nao los Luunes miercoles y sabado son super Para mi

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★ 5

Teacher nao very Good clases!!!

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★ 5

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★ 5

I come to this club mainly for classes and I enjoy all of them especially classes with Nao. She brings incredible energy, inspiration and variety. I love her humor too. I find workouts with her very fun and effective. They have become my routine I am truly looking forward to.Highly recommend.

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★ 5

Excellent HIIT class with Nao! I love her classes- challenging, fast paced and a lot of fun!

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★ 5

Like Nao's monday nite sizzle
hit class

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★ 5

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★ 5

Sharon’s Saturday night classes rock! She is awesome, great way to end Monday!!!

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★ 5

Nao is one of the best Zumba teachers I know! She makes class extremely fun! Always high energy. Great workout! Awesome music. She is an incredible human! So grateful for this class. And Nao!

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★ 5

The variety of classes at Crunch are amazing. I love love love Nao's zumba classes. She is a fabulous instructor who really engages the class.

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★ 4

Love Zumba with Nicky H!
Allison L excellent!

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★ 5

The group fitness classes are great! All the instructors are knowledgeable, friendly and great teachers.

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★ 5

Amazing workout with Sharon!!!

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★ 5

Nao’s zumba class is fun. I love the energy and the exercise we have in her class.

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★ 5

Sarah and her colleagues are top shelf.
Knowledgeable and willing to answer questions and provide support for the day to day happenings at the fitness center.
They’re personable and friendly too.
Thanks to everyone and thanks for everything you do.
Much appreciated!

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★ 5

Excellent class and instructors! I love Alison's approach and knowledge!

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★ 5

McKenzie is an amazing trainer. I have gotten so far in my fitness journey in a short amount of time. And I continue comming to the gym 4-5 times a week. She makes me wanting to keep comming back. I can’t wait to see where the next 6 months take me.

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★ 5

Joint Venture with Nao was great! Exactly what I needed. Highly recommend.

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★ 5

Crunch is a solid gym and reasonably priced. Nao is an amazing Zumba instructor, dedicated, energetic, graceful, fun and engaging. I've been coming to her for years, along with Kaylee who is on point, easy to follow and has great song selections. Every instructor I have tried at this location has been excellent. The rest of the gym is clean, up to par and unpretentious. I would highly recommend.

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★ 5

Wonderful instructors! Very lively and fun zumba classes!

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★ 5

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★ 5

I love the classes here. Due to my work schedule most of the classes I have taken are with Allison. Allison is amazing. From her sassy sense of humor, to her motivation. Great Spin class, Barre boot camp, Overdrive, and top it off. Since I have started the classes I’ve lost 20 pounds in about 6 months. Makes me want to keep coming back for more.

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★ 5

I love Alison’s classes! Just right for my rotator cuffs!

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★ 5

Sarah is a great manager! She was very helpful with restoring my account, and getting back in the gym.

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★ 5

The instructor Nao is so amazing full of energy. The Zumba class is challenging and yet you can go at your own pace too. I highly recommend coming to Crunch !

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★ 5

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★ 5

Best zumba instructor ever
Five stars to my instructor Now

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★ 5

Great class and instructor

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★ 5

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★ 5

Started up Training with Paul around Labor Day and it has been awesome. Paul has been a great trainer, providing solid instruction and ideas for our sessions or even for when I am working out on my own. Gym is never too crowded and can be accessed 24/7.

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★ 5

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★ 4

Staff is awesome and good equipment but don’t drink the water! Tastes awful and makes you sick!

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★ 5

10/10 gym equipment is great staff is friendly and always willing to help out, and the gym is always clean!

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★ 2

I cancelled my membership today. I came in with a guest because staff told me I get three free guest passes. And I came in and they say “um, no.” There are not free guest passes and I’d have to pay ten dollars for a guest to work out? No thanks. Not friendly at all. Just not really nice to me. My guest Probably would have signed up too! And when I first signed up here I tried to get a cancellation fee removed. And they told me they removed it. But didn’t. And stayed on my account for a while and i asked the manager thinking they would understand the miscommunication. About the billing. And she told me she would do it “just this one time.” And then I just cancelled. And i i have to pay all the way up to mid November. So just be aware. That. They are not customer friendly. And just want your money. Like they definitely weren’t doing me any favors and I was a member who went pretty regularly for about 6 and a half months since I moved here

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★ 4

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★ 5

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★ 5

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★ 5

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★ 1

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★ 3

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★ 3

I have been a member before this was Boost. I joined for the group fitness classes. Lately I see a trend of less group classes within the last year and classes constantly being canceled because they don't seem to have enough subs to fill in when a fitness instructor can't make a class. Very disappointing. The staff is great, thats not my issues but nothing seems to be improving and I see alot of members leaving to go to other gyms. Very disappointed 😞

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★ 5

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★ 5

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★ 5

Nice gym , definitely will come back

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★ 5

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★ 5

Great customer service! People were great love the energy and environment!

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★ 5

Brian was a huge help

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★ 4

Great gym. Plenty of equipment. Most of the equipment is updated. Good mix of cardio equipment,dumbells and machines. There's also classes available. I would say theres something for everyone. No matter your fitness goals.

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★ 5

Thank you to Marissa and Brian for helping open up a membership, very helpful information and very friendly staff. Already feel welcomed here at the new gym!

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★ 5

John was very helpful

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★ 5

Great gym

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★ 5

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★ 5

Brian from the front desk was super helpful. Very chill dude

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★ 5

brian helped me out

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★ 5

Sarah, Phillup and Yev
Great staff.
Polite and efficient.

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★ 5

I joined Crunch Fitness Hudson,Ma and it’s been a great experience from day one. Sarah and Phil along with Brian made my transition from my last fitness gym seem less. Sarah’s people skills are simply amazing and Phil and Brian are so very knowledgeable in the health field.

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★ 5

Brian helped me out

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★ 5

Great gym, I get to train like a powerlifter. Surprising that Brian let us in for free, Shout out to him!! Let's have a great training session!!!!!

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★ 5

Great experience so far first time coming in. Brian at the front desk was very accommodating and friendly to talk to.

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★ 5

Brian was a really big help today! He gave me a great tour of all the space and was ready to answer any questions.

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★ 5

John and Phil were extremely helpful! They showed me everything crunch had to offer and I will definitely be getting a membership!

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★ 5

Nice people, great place !

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★ 5

Phil and John were really great and helpful, great equipment and music.

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★ 5

John and Phil were super helpful! 🙏🏽

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★ 5

Brian and John were very helpful! Great gym

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★ 5

Brian and John were very helpful!

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★ 5

John and Bryan were very helpful!

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★ 5

Thank you Brian for letting me try out the gym! Just moved to the area!

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★ 1

This really saddened me there are deceptive billing practices at Crunch fitness, as I was charged for personal training sessions for three months despite canceling. I was billed $344 per month without proper notification. Additionally, the gym tends to be overcrowded between 5-8 pm, leading to long waits for machines. I would definitely considering other gyms before joining Crunch.

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★ 3

Please please change the Playlist pleaseeee

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★ 5

Brian was really helpful

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★ 5

Brian is the man, got everything I needed asap

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★ 5

Brian is perfect, he’s really nice and always are willing to help people

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★ 5

Brian helped me out. Respectful and professional.

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★ 5

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★ 5

Brian was really helpful and phil also great gym!

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★ 5

John was the best!! he was so helpful!!

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★ 5

John was super helpful!

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★ 5

John was very helpful ! Outstanding!

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★ 5

Nice place

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★ 5

Brian was very helpful setting up my membership

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★ 1

Number one worst fitness service management. when we cancel it charging again again . If you’re not ready to pay, they send it the bill to collection. look like blackmail for credit score.

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★ 5

Great facility John was super helpful!

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★ 5

I toured two gyms in town, although both front desk staff at each gym were nice, the staff at Crunch were definitely more welcoming and friendly. I joined Crunch, and I love the classes and the people. The instructors, front desk staff, and all the other gym goers I've met thus far are all so welcoming. I had a personal trainer before this and so I didn't know what to expect in this type of gym environment and I'm very pleased. The gym is an exciting place to go when the atmosphere is so welcoming.

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★ 5

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★ 5

Jhon and Luigi

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★ 5

Amazing gym! Thank you for the great service

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★ 5

John, was very helpful.

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★ 5

I’ve been coming to Crunch in Hudson for years and it never disappoints. They have all of the equipment I need for my goals. I love most that there are always available machines when I need them.

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★ 5

John was really helpful

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★ 5

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★ 5

Muy bien

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★ 5

Amazing environment to workout!

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★ 5

One of the best gyms I have ever been

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★ 5

Good place, great staff

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★ 5

top customer service

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★ 3

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great match ones

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★ 5

They have good aura

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★ 5

Have been working out here for the past 2 years and I love the staff and the place, recommend for anyone in the area.

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★ 5

Crunch will be always my second home! I love it❤️

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★ 5

Best Gym ever!!! Very clean and excellent staff. Jason is my favorite employee.

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★ 5

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★ 5

Staff is friendly and gym has everything I need!

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★ 5

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★ 5

I love Crunch Hudson! Natalie is so friendly and my personal trainer Josh helped me get in shape! Great machines and a calm vibe. I would highly recommend!

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★ 5

Can't beat this value at $10.00/month. Has all the amenities you need: power racks, multiple free weight racks, sleds, box jumps, agility ladders, ropes, rings, hurdles, medicine balls, dip belts, etc

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★ 5

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★ 5

Brian, Yevgenni and Luigi make the place fantastic.

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★ 5

Clean gym with everything you need for a great workout. Brian and Luigi at the front desk are always awesome, great staff

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★ 5

Very helpful staff especially young man named Luigi who’s helped me out a lot

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★ 5

Amazing gym!!

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★ 5

Been going to this gym for years Luigi and John are super friendly and are always willing to help you around.

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★ 5

luigi and john were very kool!

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★ 5

Love the energy here.

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★ 5

Zumba with Christine is absolutely the best. Can’t say enough good things about it. Great songs, great moves, great time.

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★ 5

Luigi and gohn

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★ 5

I started personal training with Warren in December and I’m already feeling stronger. I was overwhelmed trying to start a new workout routine, but so far every session is well structured with an emphasis on fun, safety, and progress.

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★ 5

I had a very good experience, I really liked the place, great place to train

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★ 5

5/5 amazing quality of equipment

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★ 5

Luigi and John were great 👍👍

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★ 5

very great equipment and very kind employees ready to help at any time and welcome people in

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★ 5

John and luigi were a great help love this gym

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★ 5

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★ 5

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★ 5

Nice gym, has everything you’d need (weights, racks, treadmills, etc). Employees are helpful, John and Scotty are awesome.

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★ 1

Don't sign up for this gym, they've been deducting the monthly fee from my account for over a year, I haven't lived in the same city for a long time, I've requested cancellation several times by email and they keep charging me for something I don't use. It's a rip-off!!!!!
Now He senting to collection
Worst Crunch Fitness

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★ 5

I haven’t been to Crunch in Hudson since peak of COVID a few years back, and have to say that the gym looks so great and clean! MUCH improved from back then. The equipment, dressing room, front desk, and cleaning stations are attended for, and this is unmatched compared to other commercial gyms. I recently rejoined, and the manager Kevin assisted me with the whole process and gave me a tour of the place. He was very pleasant and welcoming. I’m looking forward to continue using this facility as my home gym

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★ 5

HIIT classes are a blast! Nao is a great instructor and her enthusiasm is captivating.

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★ 5

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★ 5

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★ 5

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★ 1

Don't sign up for this gym, they've been deducting the monthly fee from my account for over a year, I haven't lived in the same city for a long time, I've requested cancellation several times and they keep charging me for something I don't use. It's a rip-off!!!!!

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★ 5

John and Scott were very helpful

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★ 5

Scott and john are the goats!!!!

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★ 2

Good gym overall, but something about charging my mother a cancellation fee was not cute. Also, you cannot use the Free Trial pass here, why it is an option on the website? I don't know. Can't use it. There are no other free gyms anywhere so that sucks.

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★ 4

Kind staff. Machines are mostly functional but worn and sometimes broken.

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★ 1

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★ 1

Totally disappointed with this gym. I signed up some time ago and when I wanted to cancel my membership I was practically ignored by the staff. I went several times to want to cancel and they only gave me excuses because I stopped going. 6 months went by and these people sent me to charge for something that I had not used. I went and complained. How is it possible that they are so opportunistic? They gave me the excuse that I have to pay for the time I did not go and they told me that they would only help me if I paid them and bought the membership again. They cannot force people to continue where they do not want to be. They are filling their pockets so easily. They are opportunistic with terrible service. When someone is going to sign up there, they do not know what to do with you, but when someone wants to leave, they do not know what excuses to invent, they ignore you and only know how to say that they cannot do anything. They are incompetent.

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★ 1

Overheard two employees, one male, one female, having a conversation in which they downplayed and dismissed sexual assault against women. Not only was the conversation filled with factual inaccuracies, it was also obviously completely inappropriate and unprofessional. I deal with victims of sexual assault and to hear this sort of disgusting talk in public was so surprising that it left me speechless.. I left without doing the right thing and calling it out right there.

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★ 1

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★ 5

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★ 1

My son and I cancelled his membership and they have refused to stop charging us. It's difficult to get anyone on the phone or call back. They have changed policies and refuse to help. I've filed a complaint with the Better Business Bureau and filed a complaint with my bank to stop the automated transactions. This isn't a one time situation. Just browse the google reviews and you'll see numerous other people who are charged money while this place comes up with a new excuse or hoop for me to jump through. At first, I thought they may just be taking advantage of my son because he signed up when he was 15 and tried to cancel when he had just turned 17. However, after all my attempts and zero returned calls, I've come to the realization that this place is more than happy to weasel any amount of money out of people's pockets regardless of age. This place is pathetic!

I’ve contacted them multiple times and they can fix the problem if they want to. Regardless of their concerned response to my complaint.

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★ 3

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★ 1

I have been a member at this location for many years now. Since it was an anytime fitness, boost, and now crunch. This has been the worst it has ever been. Ever since the new manger took over the place has gone down hill. All my problems with the gym stem back to poor management which trickles down to mismanaged employees. There is no pride taken in the gym. Unless you are a young female you are met with multiple employees with their faces in the phone or a cold look from the manager if he can be bothered to pick his head up. The employees accept for a select couple treat it as mindlessly scroll on their phone or socialize with their friends hour. At anytime you can go looking for plates that should be on racks near the benches and machines just to find them all hidden behind bumper plates at the squat racks. The place is a disorganized mess. Many time the trashes are packed full and paper towel disorders empty, all while there is a front desk full of employees. Again this all stems from poor leadership from the manager who is more involved in shoving his face in a phone or talking to young females/“influencers” while he struts around the gym.

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★ 1

Bad at keeping to the timetable Entrance door always locked and all customers have to go home

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★ 5

Been a member for roughly 5 years met a lot of cool people staff is really chill and care about your goals hood trainers that will provide you with the best plan fit for your training

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★ 5

Crunch Hudson stands out with its welcoming vibe and excellent facilities. With diverse classes and expert trainers, it caters to all fitness levels. It’s a great place to achieve your fitness goals in a supportive, community-focused environment. Highly recommended

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★ 5

Crunch Hudson offers an outstanding fitness experience with its inviting atmosphere and excellent facilities. The gym features a wide array of classes and top-of-the-line equipment, accommodating all fitness levels. The trainers are expert and supportive, dedicated to helping you achieve your goals. Whether you prefer high-energy workouts or calming yoga, Crunch Hudson has you covered. It’s not just a gym; it’s a thriving community focused on your success. Highly recommended!

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★ 5

Yevgeniy is the best physical trainer ever! Very knowledgeable and knows how to provide the right training! Strongly recommend!!!!

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★ 1

I am a college student, and have been using crunch for a couple years. My first summer home from college I come back and sign up for a monthly “no commitment” plan. After the 3 months I call to cancel my membership. It turns out I was actually signed up for a yearly contract and was forced to pay 100$ on top of the 80$ I was already billed last month. The manager made me think he was helping my out by giving me a “monthly” membership but actually screwed me over into paying for a year.

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★ 1

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★ 1

The customer service has been awful the past months, I’ve been trying to cancel my membership for the last 2 months, I have been given multiple phone numbers to call and cancel but none of them work, they always say they’re busy or don’t answer, I already sent and email x2 and no answer, I filled out a form they ask for, again, no answer back, and Im still getting charged and being sent emails saying that I have amounts due, this is a really ridiculous experience, and I really don’t recommend it, because even their personal doesn’t help.

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★ 1

BE CAREFUL. Charged me for multiple months after I froze the membership then made me pay an additional $90 to cancel. When I brought this up with the customer service number, they did not have a record of the freeze agreement anywhere on file, even though I had an agreement number and signed contract (with the manager) in my emails. A shame as I thought the gym was decent value and the employees were nice— but I will never be going to a crunch again.

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★ 2

Demasiadas máquinas que no sirven Y tardan mucho en arreglarlas Y el piso está malo

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★ 5

I Love all those classes. It’s a very clean place and good people!

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★ 1

I am not a member, I called to be one, I stop o Saturday and the two men so unprofessional, I called today to talk to Carlos and the girl who answered the phone rude unprofessional.. I will not go there. Is shameful the people can have some professionals.

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★ 4

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★ 5

Otima academia com várias modalidades e ótimos profissionais

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★ 1

This gym cannot justify charging any more than a planet fitness. I thought they were going to be more honest and have better customer service when I first switched over, and this was the case at first. Now with their new administration, I had to contact them three times to resolve an issue with my billing and I never heard back each time. When I went in person the big guy at the counter had little patience and made me feel like I was being unreasonable for disputing "only 6 dollars" as he scoffed at it. He said he would bring the matter to the finance office but I never heard back. The staff in general seems to be more interested in hanging out and chatting with each other and periodically putting in their headphones and working out themselves instead of helping customers. My billing issue was a mistake on their part and the new administration is absolutely refusing to take any accountability for it. The old administration put me on a new contract over the phone and said my old signature would work, and if there is anyone at fault here it would be them. But now I'm being held accountable for sloppy mistakes done through the administration change a Crunch fitness. This place is fine if you want a cheap crowded place to work out, but don't expect to receive any respect from the staff and be ready to get screwed around cancellation. This is a shady business.

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★ 5

Love the vibe and all the staff is awesome 👌 👏

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★ 1

Always overcrowded, made it very difficult to cancel my membership, the new staff is rude, no longer open 24 hours, prices have gone way up.

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★ 1

Trying to cancel my membership. They told me to email them, I did, still not cancelled.

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★ 5

Great place for the money. Staff is phenomenal. Manager is super kind and professional.

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★ 2

Again no water. This never happened when Eric was the manager. Current management seems to care more about flirting with women than not doing what’s best for the guests. Past management would comp 1 bottle of water for customers.

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★ 2

I signed up for this gym because their prices were the same as Planet Fitness with a much better access point.
Carlos, whom was later identified as the manager, told me about the complimentary training kickoff. I declined. He told me it was mandatory. I politely declined again. He became upset so I scheduled a training session.
The machines were extremely off weight, probably about 40-50lbs. Julia was okay to talk with, given the ounce or lack thereof of hospitality she had been taught by her superior.
I canceled my training session the day off, giving a 2.5 hours notice. The gentleman who answered the phone said I was already canceled in the system. I said I didn’t cancel it. He said we knew you weren’t interested so it was canceled. Ten minutes after the scheduled training session would have started, I got a call that I was “late.”
I talked to an acquaintance that use to love Crunch Fitness. He was there everyday. He said Carlos used to be cool until he became the manager.
I have no ill feelings toward the trainer, btw. I’m just not interested in a trainer.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

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★ 1

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★ 5

Minha academia preferida

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★ 5

I’ve been a Member for a month and pleased so far .
I had been an Anytime Fitness Member for 10 years and didn’t want to switch Gyms because of the friendly staff and very close to Home but knew it was time when they stopped offering Classes which is great not only physically with losing weight etc mental health .
I don’t get the same benefit working out alone 6 days a week .
The Staff are also very friendly here including Class Instructors and it’s always clean considering the amount of people .
It’s worth the 20 minute drive even if I decide to ever leave my Job on the same street , classes within the $30 Membership *including Group Workouts which is $10 less then I was Paying at Anytime is a good deal .
This is actually rare for a Membership many add Class Fees and they wanted $120 a month at Fitbody Boot Camp, no way !
Bravo 🙌🏻

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★ 5

Have gone a few times as a guest with my fiancée. It’s decent but small and has many choices for free weights and strength training. It gets the job done.

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★ 2

Usually I have no issues with this gym after 8 years of being a member. Today though, changed my mind when I showed up at 4 am and it was locked and no one could scan in. This is the 3rd time this week and when I reached out on Instagram I got the response that "it wasn't their issue, they are a grad student". So apparently after they said they fixed it yesterday and last week they did not fix it. When I reached out on E-mail, I did not even get a response.

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★ 1

Today a friend went to the gym with me at 5:30am to wait for someone from reception to arrive and register, but the employee who took the class was completely rude and shouted at me, you have to evaluate your employees better

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★ 4

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★ 5

Best gym ever

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★ 5

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★ 2

management has to really try harder to stop cameras and vaping in the changing rooms

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★ 5

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★ 1

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★ 4

Great gym. You can get all your gains here. I'm from Florida and travel to crunch all over the country and they're all pretty good

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★ 5

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★ 3

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★ 5

The entire place is clean and well kept. Eric the general manager makes the space so welcoming, and makes everyone in the gym feel excited to be there. Great place to train

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