★ 1

Casey is obnoxious. Not everyone is looking for the “boot camp” atmosphere when attending Orangetheory classes. Enough with the yelling, screaming, and clapping in peoples faces

Source: Google

★ 3

Nice people, but studio is on the smaller side compared to others I've been to. Also had an issue understanding the instructor - not sure if the mic was too close to her mouth or she was mumbling, but I mentioned it and she ignored me. Confirmed with another person that it was hard to understand her so it wasn't just me! Also no feedback from the instructor for those on the floor using incorrect form.

Source: Google

★ 5

Westford OT is such a fun and friendly vibe

Source: Google

★ 1

This location is very dirty. Constant wait list for classes. Needs new management

Source: Google

★ 1

Been a member of this studio for 3+ years now , great people and great coach not a problem ever

Recently it has been a continuous issue of being on wait list and then certainly 30 -45min before the class , it gets confirmed , and then the organization is expecting me to be there for my class , and if not pay for it

How come your system can’t stop people to overbook

How come your system doesn’t let guest know 6-7!hours ago for confirmation

Do u accept your paying customer to wait all night ,to just get a confirmation 40 min before class start and if they miss you charge them

Do u assume the money paid by a guest is coming out of tree branches , no it is hard earned money

And overall to that you email me to threaten me of canceling my subscription , for raising a concern

Please understand I work hard for each and every penny , and not giving it away like this .

Please don’t forget there is a lot competition in around neighborhood

And if this is the kind of management you will keep nevertheless it will be not long that u will have your guest live and move to competition

Which I am now , and will make sure to let all other colleague know how you treat your clients

Source: Google

★ 5

Couldn’t recommend this place more! I joined knowing that I needed a consistent routine that I couldn’t keep on my own, and I am so glad that I did. It is such a great community in Westford with fantastic staff. You are always greeted with a smile here. I have gained so much confidence and strength these past several months and always leave with a great boost of energy for the day! Thank you OTF Westford!

Source: Google

★ 5

This is a place that will motivate you to go back, which has been a constant issue for me all other gym. The trainers are very friendly, they focuses on you , help you with specific options that aligns with your body. I look forward to each class everyday and can see transformation and energy within me. It also helped me focus on long term goals rather than just immediate weight loss.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great and friendly staff, awesome coach and great crew to workout with

Source: Google

★ 1

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 2

Used to love going here but don’t like how the coach runs the front of the house and teaches the classes. It seems like there is a staffing issue here. Myself and other members are become rather annoyed with how dirty and disorganized it has become

Source: Google

★ 5

I’ve been doing orange theory for over a month now, and I wish I had started sooner. Previously, I did home workouts to save on costs but lacked the discipline to follow through. All the coaches at OTF are amazing: they are positive, body affirming, and each have their own style and guidance so you can mix up your workouts and not get bored. I walk away from each workout thinking, “that kicked my butt!”- which is exactly how I want to feel. I love OTF for their variation of workouts, coaching styles, and music! Shoutout to Jessie, she’s my favorite coach and I love her energy!

The location itself is the best in the area. I love that everything runs like a well-oiled ship, and it doesn’t feel chaotic like other studios I’ve been to. The best in the area! Dylan and Christina do a great job managing and I’m excited to be part of the OTF experience.

Source: Google

★ 5

Just took a 4:15pm on Monday. Juliana signed me in & took Coach Connors class. Both were absolutely wonderful. Friendly, professional, & knowledgeable. Loved the cues, encouragement, & attentiveness of Coach Connor. Highly recommend this OTF location!!!

Source: Google

★ 5

BEST GYM AROUND!! Love OTF Westford. Great workouts challenging my strength and endurance. High energy coaches help make it fun!

Source: Google

★ 5

Source: Google

★ 5

GREAT workout. Studio is clean and staff is friendly. Loved the balance of strength training vs. cardio and it was a frequent change-up so I never felt bored and time flew by. Loved it.

Source: Google

★ 5

10/10 recommend! Excellent and friendly staff, trainers, and attendees! Wish I started earlier

Source: Google

★ 5

I've been going to this gym for over 3 years and I love it! The front desk staff and coaches are friendly and motivating (Coach Brett has the best dance-inspo tracks, Coach Jessie is thoughtful about helping find ways to keep working it despite having injuries) - and I've made great friends along the way. Highly recommend!

Source: Google

★ 5

Source: Google

★ 5

The best gym, workout and coaches you will find in the area!

Source: Google

★ 5

Great workout!

Source: Google

★ 4

+Amazing studio
+Never had issues with finding parking

-The floors are slick possibly from whatever is being used to clean the floor.
-I do dislike how they were very strict with wanting to charge me for a no show class even though I wanted to only change from 5:30pm to 4:15pm it was within 8hrs but it's not like the coaches changed or that the 4:15pm class was packed its normally a open class the 5:30pm is the one that gets full.

++ The coaches are *AMAZING* and knowledgeable. Always encouraging and know when to push us, not to see us break but to encourage growth.

+Location is walking distance from the Whole Foods market near by.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

Really disappointed in my experience in Westford. I identified myself to the coach as a new member and would appreciate support. My heart monitor that was a loaner and wasn’t working. I asked a number of times for assistance to fix it. It was very distracting to not have any feed back during my work out. The “coach” said I’m sorry it’s not working there is nothing I can do. It was s total waste of time! You would think with the monthly price I pay that I would have better customer service. Canceling tomorrow.

Source: Google

★ 5

Great environment! The coaches are super nice and full of energy! They pay attention to everyone while working out so they can correct our posture or movement. The people who work out are super friendly and welcoming to the new members. I really like the OT in Westford MA

Source: Google

★ 5

Great atmosphere

Source: Google

★ 5

Source: Google

★ 5

OTF Westford has created a lively community of members that starts with staff. From front desk to coaches, everyone feels like a friend, even if you just met. This makes me want to go everyday just to say hi to my new friends!

The facility is always super clean and the showers are 👍🏼👍🏼.

Source: Google

★ 5

Source: Google

★ 5

Love everything about OTF!!!

Source: Google

★ 5

Great workout for the over 50 population!!

Source: Google

★ 5

Clean, fun, and friendly

Source: Google

★ 5

I have been to multiple OTF and this has been by far my most favorite. The front desk is super helpful and goes out of their way to help us with everything. I loved working out with Jam, he is super sweet and motivated throughout.
There is enough parking near the studio.
Overall my experience here was awesome.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Wonderful staff, the workouts are challenging and love how they are always different. Love the combo of cardio and strength training for every workout.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

My favorite place away from home! Friendly, helpful staff and coaches. I've never felt stronger!!

Source: Google

★ 5

I joined here 2days back. Very friendly staff and they explain me everything nicely. I never enjoyed gym this much before. Nice concept.

But I feel it’s bit pricy and on top off it you need to buy the tracker. Tracker is not mandatory but without that it’s not a fun. They should come up with scheme to make tracker free after certain month.

Also they should not fine people with unlimited plan on missing classes.

I still go with 5 star as I am enjoying their classes and other two points are okay with me.

Source: Google

★ 5

Okay, I love this place. Cannot recommend it enough! I actually did my first Orangetheory tryout in Chicago, then immediately bought a membership back home in Westford. I absolutely love it and it's only been a little under 2 months. Don't even think about it, just sign up!

The coaches here are particularly awesome. I love them all — Nick, Jenna, Mike, and Brett — all amazing in every way. They actually care about everyone's form and general well-being, which is unique to many other gyms I've been a part of.

Can't recommend this place enough. Love it and I love feeling excited about working out every day for the first time in my life. I used to lift 5 days a week, swim here and there.... But this is no comparison. You really get a full and awesome workout with wonderful, encouraging and super helpful coaches. Love it!

Editing to add the new coach Melissa is so awesome too!! They're all motivating and so sweet!

Source: Google

★ 5

Source: Google

★ 5

The best

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Best workout I have ever had.

Source: Google

★ 5

I like the energy of coaches, ambiance, music and overall vibe of it. I was an active member of OTF Saugus 2 years ago before the pandemic has hit. I like working out at a OTF studio coz group workouts had helped me push to that last rep and improved my endurance.. After a long hibernation it feels good to be back on track!! Cant wait to see results.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I had my second class today and I absolutely love it! The coaches are so experienced and trained to keep you focused on your goal. I am really excited for my next class and to start seeing results!

Source: Google

★ 1

I see all the great reviews and I am genuinely happy that people enjoy OT and their workouts.
However, I had a horrible experience at this particular studio, from day one, when I joined, a year ago. I got the prime membership and I was very excited to start, but the lady at the front desk messed setting up my account THREE times.
It's ok, I moved on, it happens.
Then I had issues with my armband, and while I was struggling to understand what's wrong, everyone treated me like a pest (except for one young man who left their staff in the meantime). I had to call corporate and they had to tell them to change my armband.
I guess they all hated my armband issue, because I never got any nice words or attention from anyone there, while I was approaching my first year anniversary.
I want to point out that this complain is about the management, not the coaches, who are all nice, I loved especially Nick's classes!

Last drop was a few days ago, when I was the only one on the waiting list but I chose to go to the studio; they made me wait 15 minutes after the class started, while they had three people no-show. Instead, the desk girl called some guy whom she referred to as having "privileges"... Never heard of a gym to call someone and ask if they plan to show up!! Long story short, I asked to have my membership canceled and, to my surprise, they overlooked the 30 days notice, and told me in my face that I am canceled right there.
Although I wanted out, that was extremely rude, as if it was, in fact, my fault.
During these problems, I reached out to the owner a few times, but she didn't bother to respond. I guess they make the bucks anyways, forget about people.
I am sure there will be more situations like this, since I have the feeling that the owner left everything on the management, and there is a general atmosphere of butt-kissing lately among the front desk and management, while neglecting the members.
While I wanted my work-outs to be my happy time, all the issues I had made it into a stressful situation, which am glad to be walking away from.

Source: Google

★ 5

I really love OTF and OTF Westford is awesome. Very nice staff and amazing coaches. We have almost always been in Nick's classes so, he is the best :) Definitely had a lot of good change in my form in less than an year. The heart monitors and hardware is unreliable at times but I never bothered about it when they don't work. Not a reflection of OTF Westford but just the tech in general.

Source: Google

★ 5

Clean, friendly and upbeat environment. Great way to get a workout especially in February!

Source: Google

★ 5

I love being able to go somewhere that motivates me to do my best each time. I also love that I don't have to think about my workout because it's already planned out for me. The Westford studio has the best team around!!!

Source: Google

★ 5

Great workout

Source: Google

★ 5

Source: Google

★ 5

I've only done 4 workouts so far, but definitely get the "addictive" aspect of the program! Am loving the diversity of the workouts, the enthusiasm and helpfulness of the trainers, and am pushing myself harder than I ever would at the gym by myself. I'd definitely recommend OT to friends and colleagues; in fact, I already have!

Source: Google

★ 5

Joined a month ago with my SO.Loved working out there with motivating coaches.Unlike other Gyms,they aren't intimidating.Friendly staff and flexible timings.You won't regret it.

Source: Google

★ 5

A great place! Great workout, covering cardio strength and conditioning, with a great trainer and a group to share the experience with!

Source: Google

★ 5

I've been going here over for 2 years. I recommend it to everyone!

Source: Google

★ 5

Source: Google

★ 5

There are quite a few things about OTF workouts I Like- It's a full body HIIT workout packed in 60 minutes which is awesome given our busy schedules- No two workouts are ever the same keeping us engaged; not feeling monotonous- The instructors are great for pushing us to get through with every workout, pushing us to better ourselves constantly and also being able to modify the workouts catering to individual's needs. I have to take this opportunity to give a special shout out to Mike G for being the best of the best- Personally, I feel so good about myself after every workout (plenty of endorphins :P )It's been an year since I started going to OTF and I can proudly say "Today, I'm a far better version of myself than I was an year ago in all aspects:) "

Source: Google

★ 5

Source: Google

★ 5

Best overall workout, cardio, strength and endurance. Good for the heart, good for the body! And a fantastic staff!!!

Source: Google

★ 5

Source: Google

★ 5

Westford OTF is exceptional!

Source: Google

★ 5

Such a great workout and great community!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great workout!

Source: Google

★ 5

Great workouts and great coaching staff. The mix of cardio and strength is just perfect for me.

Source: Google

★ 5

Source: Google

★ 5

Love it. Different muscle groups are worked out. It is never boring. Everybody supports each other. Like being in USMC again with a platoon working out. Demote Fi.

Source: Google

★ 5

I highly recommend OTF for those who are looking for great HIT workouts. Besides the workout pattern I would say it is equally important that you get the right kind of coaching and I attest that whole heartedly. They have an exuberant team of coaches who guide you with great zeal and enthusiasm. It is THE place where one would go to achieve their health and fitness goals safely and effectively.

Source: Google

★ 5

Source: Google

★ 3

Source: Google

★ 5

I love the variety and having the support of classmates and the awesome coaches we are lucky enough to have in Westford. They are supportive, knowledgeable and caring. Such a well run studio with fantastic staff. I absolutely love Orangetheory!!!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I love the workouts and the fact that every single workout is different. The workouts definitely challenge me and I’m never bored. The trainers and staff are awesome too!

Source: Google

★ 5

Best gym I’ve ever been to! The combination of cardio, rowing and weights is fantastic. One hour of a solid workout and I get to see my heart rate, calories, etc. No pressure, go at your own pace and it’s a different workout every day!!

Source: Google

★ 5

This place is great! The staff and trainers are courteous and knowledgeable and The place is clean, convenient and there are so many classes you can take to fit your schedule!
Not to mention the results! Highly recommended!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Love that it’s different every day.Coaches are very good at correcting formI like the combo of run/power walk, row, weights.Workout adjustable for most adults to make it personally challenging to very challenging. Coaches good at demonstrating alternatives when needed.Westford a nice group of coaches, staff, clients: great vibe and community.I personally find the music motivating

Source: Google

★ 5

I love how every workout is different, I am someone who gets bored very easily so the variety keeps it interesting for me. Moreover I like that you can do every exercise at a pace that works for your current physical level. The coaches are great, the music is catchy, the front desk staff are always smiling and helpful! I would go everyday if it worked in my schedule !

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Every class is different which keeps it fun and interesting. And the coaches do a great job of being supportive but pushy enough so that you maximize your workout!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I feel challenged, it's always different and most importantly they take all the guess work out. I show up and just do exactly what I'm told and don't have to think about arm or leg day etc. plus the trainer corrects my form so I know I'm not going to get hurt even if it's a new move I've never tried.

Source: Google

★ 5

Source: Google

★ 5

All business, no fluff, Great correctional instruction from the trainer, Fun vibe, great tunes

Source: Google

★ 5

Orangetheory Westford is the best studio around! It's always clean, the trainers are motivating ,and the admin staff greet you with a smile. OTF is the best exercise regimen I have found - I love the research behind the program and can very easily quantify the benefits to my body and mind.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I love OT! I started with my sister in Seattle. But back on the East Coast, I found the personal attention, coaching and teaching in Westford were the best I’ve had so far.

Source: Google

★ 5

This place is great!

Source: Google

★ 5

The best decision I've ever made. I can't even begin to explain how much better I feel and look after only a month. I wish I had joined the OT family sooner. Anyone looking to change their life should join.

Source: Google

★ 5

Great workout for someone not used to the routine of working out.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

It's a great workout!!!

Source: Google

★ 5

There's nothing I don't like about it. I'm obsessed with everything from the workout routines, to the helpful and encouraging coaches, and even the music selections. All around great place to work out, especially with the support of the friendly staff at OT Westford. Love, love, love! Now to get my husband to sign up...

Source: Google

★ 5

I just finished a class with Vince, the instructor, and the feedback was amazing. Hoping to reach my goal by continuing to take classes at Orange theory!! Exciting, clean, invigorating, awesome!!!

Source: Google

★ 5

Awesome workouts. I'd never push myself this hard at a normal gym. The support from the trainers, members, and staff is incredible. They really care about you and your experience

Source: Google

★ 5

Great workout! I'm really happy to have this new OTF location nearby and close to the highway. No excuses now!

Source: Google

★ 5

The workout was amazing!! It was doable, and I felt tired days after my workout. All of the staff is amazing, and helpful. Go try a free workout. Claudine my trainer was great.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google