★ 5

Source: Google

★ 5

I signed up.

Source: Google

★ 2

Very disappointing. That lady was rude and revolting both days My sister in law. visiting from Canada didn’t deserve to be treated like.

Source: Google

★ 5

Source: Google

★ 5

Samantha gave a wonderful, fun and informative tour! We are looking forward to our membership 🤗

Source: Google

★ 1

Unfortunately, 12-year-olds cannot participate in group activities with their parents. But the service was spectacular.

Source: Google

★ 3

Men's locker room smells strongly like Body Odor all the time, ventilation is horrible, shower curtains are broken and there is no soap provided. Positive is that it's cheap and the pool isn't usually too busy to get or split a lane. That and the biggest positive is the gentleman at the front desk...he's awesome, so welcoming and helpful, jovial and funny/witty, makes you feel seen.

Source: Google

★ 4

The pool water was cool and air was cold Even doing water aerobics didn’t warm us up
Training with Carlton was great.

Source: Google

★ 5

Source: Google

★ 3

They have raised rates three times in 3 years. There is no heat in the men's room during the winter time ever. If you question things you are treated poorly.

I left that review two years ago. They've raised rates two more times in the last 2 years. They seem to not even care. Great gym and I've been there forever but wow more price increases.

Source: Google

★ 5

I have been member at Orchard Hills Athletic club. And I must say it is an amazing club. The staff is always there if you have any questions. And the gym is always updated equipment. I use pool. Go water aerobics They have basketball courts , tennis courts, pickle ball courts , hot tub , sauna and two pools 1 indoor and other outdoor. Best club ever

Source: Google

★ 5

Source: Google

★ 5

Really great place, friendly people!

Source: Google

★ 4

I really enjoy the water areobics. 3-4 times a week. But would be very happy if the water was warmer early in the am. Have you considered a senior discount similar to the young business people price? Or a membership just for water areobics or pool usage.
Today I still 10/13 I feel the same way. The very happy face is for the staff. JANE and Will

Source: Google

★ 5

Orchard Hills has a very inviting staff, and the new OHX facility is a great place to train!

Source: Google

★ 5

Awesome gym. Has a variety of equipment, classes, an indoor/outdoor pool, so many options. Staff here are all friendly and knowledgeable. Highly recommend.

Source: Google

★ 5

Great facility and staff. The new OHX center is amazing.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Absolutely loves to be back at swim school’

Source: Google

★ 5

Source: Google

★ 5

Muito bom piscina saunas e hidro massagem todos os dias

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Orchard Hills is a great athletic club. I have been a member for several years. Anyone just joining will be very happy here.

Source: Google

★ 1

Employees are great but place is dirty and falling apart they don’t clean or fix the machine we pay to use. Poop on the walls that won’t get cleaned for days. Looking for a new gym. Unless this place does a 180 and start fixing and cleaning up the place

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

The body pump classes are FIRE!! I look forward to coming to classes there’s great music that gets you going and an overall positive experience.

Source: Google

★ 5

Today we had a great day at the pool!

Source: Google

★ 5

Source: Google

★ 5

Amazing!

Source: Google

★ 5

Love Orchard Hills! I’ve been a member for over 10 years. They have so much equipment and amenities available for an affordable monthly price. Love the outdoor pool. I have been working out with personal trainer Judy for the last few years. She has helped me stay on track and shares her knowledge on doing the right exercise and nutrition. I love this place! There are all kinds of of classes for all levels. The staff is so friendly and helpful.

Source: Google

★ 5

Debbie always polite, helps keep women’s locker room very clean, floors are attenuated to to reduce water on floors. Other staff I have seen that are new have good cleaning practices as well
Front desk staff very pleasant, I always enjoy seeing Wil.

Source: Google

★ 5

So many of the employees at Kids Club knows my kids' names, makes my mama heart so happy

Source: Google

★ 5

We have osteoarthritis and this was a great experience it really helps we go for an hour during free swim time and attend classes for aqua fitness tues,thurs,sun evening today was our 1st visit we are looking forward to class tomorrow night its a life changer

Source: Google

★ 5

I enjoyed visiting Orchard Hills. I walked around and
saw the beautiful gym and pools.

Source: Google

★ 5

Source: Google

★ 5

Sean is a knowledgeable and compassionate trainer. He helped me to develop a plan that suits my needs and, I actually enjoy it!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

Naw this place went downhill, one of the workers is crazy loud and kind of rude. No idea how the new owners brought in some judgmental loud guy like that, but hey here we are. Many of the workers from like almost a year, way better, but at this point can’t say the same right now

Source: Google

★ 5

Source: Google

★ 5

The staff at Orchard Hills is fantastic. Especially Tanya at the front desk, she’s always very helpful and welcoming.

Source: Google

★ 1

Source: Google

★ 5

I had a blast with my family at the outdoor pool yesterday.

Source: Google

★ 3

The machines for legs are catastrophic. I every time I would try to use it, it would feel like I would hurt myself the most when comparing to other gyms. There is lack of attention in this area. In general, the gym is great.

Source: Google

★ 5

Source: Google

★ 5

Very good !!!

Source: Google

★ 2

Source: Google

★ 5

Muito boa e agradável

Source: Google

★ 5

Enjoyed our stay just wish the outdoor pool opened at 11am for family.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 3

Pretty good gym. Weight room is good. Finally getting some new equipment and changing up the format of the gym. Basketball and pool is nice. Sauna is good however, the men’s locker room smells absolutely terrible. Hard to even breathe in there, it’s absurd. I think more cleaning and keeping up with the bathrooms would make the environment better.

Source: Google

★ 5

Hello!
Five years ago, I was labeled a functional quadriplegic kind of worked my way back to almost normal functioning. Since I started with Paige, I have learned so much about how the body works, specific physiology, and much more besides the amazing workouts that she gives me. Paige is more than a trainer. She supports all levels of my needs with a care and understanding that is above and beyond. As much work as I did before meeting Paige, I am tripling that under her guidance. I could go on and on about this incredible woman. She truly is a life changer!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 2

We pay way too much money to be treated the way we were treated tonight. The manager on duty (Mel) has ZERO social skills. Bursting into a changing room and kicking us out of it was wild. Especially when no one else needed it, we were already in it, and that we had permission to use it. Not only the fact that she did that, but the disgraceful attitude she had about it.

Next time, maybe wait until the person is done changing and then kindly let them know you don’t want them to use it in the future. Maybe don’t make them gather their dry clothes against their wet body and scurry down the hall.

*Update to reply* We had previously been told by another manager that we could use it, which is why we did (but no longer will). We share a bag, and we’ve seen other couples use those rooms as well. We won’t use the rooms any more, but that’s not the issue here. The issue is how we were spoken to, how we were treated. We are owed an apology from Mel.

Source: Google

★ 5

Source: Google

★ 5

Tony is a fantastic spin instructor! If you want a great workout check him out!

Source: Google

★ 3

Great assortment of machines but can you please rearrange it to make sense- cable machines together so we don’t have to go on a quest for an attachment.

Source: Google

★ 5

Friendly staff
Great group fitness and insructors
Such a wide range of fitness options

Source: Google

★ 5

Going into my 25th year as a member!! Received a warm, friendly greeting from Sandy and Ed at the front desk and lap swimming in the Indoor Pool was awesome!! :) It was nice way to start off the holiday!! Looking forward to accessing the Outdoor Pool once it opens the end of the week!! Keep up the great work!! :)

Source: Google

★ 5

Comfortable and friendly environment. Nice equipment/pool. Awesome that they now have evening hours on weekends. Really helpful.

Source: Google

★ 1

Parking lot is a nightmare, new management and sadly the overall experience of a local gym has since gone downhill. Def overpriced I would recommend looking elsewhere.

Source: Google

★ 1

The new ownership of Orchard Hills is terrible. He only cares about money. He dosent care about the wellbeing of the community, the children, or families. Hearing the new owners and staff say very inappropriate things about CHILDREN is simply disgusting. I would never ever send my child, my friends, my family, or even my worse enemy to Orchard Hills. Hearing the new owners and other employees saying that children that are just doing the sport they love aren’t “real athletes”, and hearing they are sick of seeing us “fake athletes” and that they would rather see anything else in that space then cheerleaders, infuriates me and many others in the community. The Orchard Hills website states that, “Orchard Hills isn’t just a club- it’s a community where everyone can thrive.” How is it a community that can thrive after you destroyed a 26 year legacy? How is it a community that can thrive when you destroyed the family of hundreds of ATHLETES ranging from aged 3-35? I hope the new ownership is happy knowing that they destroyed the dreams and family of hundreds of little girls and boys. I hope they are happy knowing that they destroyed a close built family, a legacy, a safe space for many, and everyone’s home. Not to mention the new staff members are straight up rude. Why am I at 21 years old being followed into the bathroom to be yelled at to walk on the basketball court? I thought you ran on a basketball court, but then again according to Orchard Hills I am a “fake athlete”. Nobody should be following anyone into the bathroom, never less waiting outside of my stall for me to come out. I have spent 4-7 days the past 8 years at Orchard Hills, and I have seen Orchard Hills rapidly decline since the new owner took over. I highly DO NOT recommend Orchard Hills. Not only is their pricing ridiculous, but they also clearly do not care about children, families, or the community. All they care about is money. And not to mention they take down all of the bad reviews and even took down all Facebook reviews as they were getting so many bad ones. Drive 6 minutes down the road to a place that actually cares about people’s wellbeing.

Source: Google

★ 5

Great place!!

Source: Google

★ 5

Source: Google

★ 5

It was so wonderful to return to my "Aqua Aerobics" class today after 6 months.
The pool temperatura was just perfect. The reception from everyone was just AMAZING! Love you guys😘

Source: Google

★ 1

Staff rude. Manager YELLED at us in front of other gym goers for a misunderstanding on “membership” day. Awkward, and uncomfortable for us. Family and friends were going to join because I had talked it up-not now. Clinton has a less expensive pool. Consider other gyms prior to $80/month. You try to think the majority of people working with the public are respectful, not the case at OHA Club.

Source: Google

★ 3

I think you have a great workout place! I've been there before, a long time ago. I took my daughter to swim.lessons there. However, today the hostess that spoke with my friend and me was not the best at being a friendly sales person! It is not a deal breaker so I'll be back another time. Thank you.

Source: Google

★ 1

Orchard Hills has rapidly declined since the transfer of the new ownership. The new owners only care about money, nothing else. The new owners like to talk inappropriately about their members in front of other members, disgusting. I used to love OHAC but the new owner has ruined it. Not to mention they take down all of the bad reviews, as they know people are not happy where the club is going. Don’t waste your money.

Source: Google

★ 1

I really hope the staff at Orchard Hills feels proud for terminating ECE contract, not only did you destroy the dreams and goals of many young athletes but you also showed that you do not care about the development of the youth from our region. 20 years of love, 20 years of smiles, 20 years of safe space all thrown away for money and pure greed THANK YOU RAJ!

Source: Google

★ 5

Orchard Hills is a very welcoming place to be. Everyone is so friendly. They offer so many different options for all their clients and their children, along with their employees. I may be biased but don’t take my word for it. Come with someone to the club appreciation weekend May 3rd and 4th, 8-1.See what we are all about. Kim S. Kidsclub director.

Source: Google

★ 1

Completely unprofessional management speak outwardly and inappropriately in ear shot of members about minor athletes with no regard. Disappointing

Source: Google

★ 5

I enjoy swimming there .

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Love it here, great place for family health.

Source: Google

★ 5

So happy to be back to the pool after being out for health care reasons. Found the hot tub so relaxing because it was fixed while I was out. Now the jets are just amazing. Love the club and looking forward to summer at the pool!

Source: Google

★ 5

Source: Google

★ 5

Love OHAC Clean facility with friendly staff. Well appointed gym and great pool. Love my personal trainer, Ashley. Authentic Pilates of NE at same site. Check out the new Pilates Mat 1 class , included in the fees.

Source: Google

★ 5

Great atmosphere, nice indoor pool, friendly people

Source: Google

★ 1

Source: Google

★ 4

Really busy and crowded but a very good place and a lot of equipment to work with!! I had a great experience and enjoyed my time there.

Source: Google

★ 3

WiFi works on and off at night

Source: Google

★ 1

Do not like the astroturf in the middle of the free weight area, too many influencers or whatever posing, put it up the track level upstairs or anywhere else.

Source: Google

★ 5

Everything you need for varied workouts. Always clean, always expert help nearby. Orchard Hills is top shelf.

Source: Google

★ 5

Staff is always friendly and helpful. A great place to go.

Source: Google

★ 5

Source: Google

★ 5

Outstanding place, great people

Source: Google

★ 5

Source: Google

★ 1

Had a really uncomfortable experience today getting harassed by the lifeguard instructor/trainer. As i was excited to step into the hot tub, my husband reached his hand out to help me in and as soon as i reached out for it, we were already getting yelled at across the pool by this lady instructor saying “this is a family facility, no hanky panky in the hot tub. there’s kids around” didn’t catch her name but also didn’t need her input either as i was BARELY stepping into the hot tub. When addressed to the front office, they either didn’t seem to care by saying “i’ll handle it” or they just hear this too often and brushed it off. either way, the lady was very unprofessional and out of line

Source: Google

★ 1

Extremely rude service.

Source: Google

★ 1

extremely rude service.

Source: Google

★ 5

Source: Google

★ 5

Great pool Aerobics today, Irish ☘️ music!!

Source: Google

★ 5

Source: Google

★ 3

Basketball backboard replaced along with rim and nets after a month plus of no full court basketball. This is 95% of my activities so wasted dues. Now water fountain does not work. It should be filtered water system with container/fountain system as well. Had to go to weight room for water. Hopefully OH bought extra rim and nets to replace when needed.

Source: Google

★ 5

Great facility and great staff

Source: Google

★ 5

Great place to workout! Always clean with machines in working order.

Source: Google

★ 5

Kim Kreiser as aquatics instructor is a solid 5 Stars!

Source: Google

★ 5

Source: Google

★ 5

Great place, but too crowed in the evening....much better in the early morning

Source: Google

★ 5

Love love love orchard hills! It’s has everything you need but I feel it’s for every type of gym goer…. Very fit to beginner! Great vibes and beautiful facilities

Source: Google

★ 5

The best gym equipment-classes-trainers with the best people

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I mostly swim at this gym. I enjoy meeting other swimmers, and everyone is very friendly. When it’s busy, nobody minds sharing lanes. Everything has been great!

Source: Google

★ 1

Hot tub & Steam Room unavailable was a BIG DISAPPOINTMENT!!

Source: Google

★ 1

I’m really disappointed with what happened at Orchard Hills. Last night, I had a very uncomfortable and embarrassing experience with one of your employees, Danielle. She spoke to my son in a really aggressive and intimidating way at the basketball court. He went to play during the ALLOWED HOURS, but she started yelling at him in front of a lot of people, using inappropriate language and telling him to leave because the court wasn’t open for basketball yet—even though he was there at the CORRECT TIME. The way she yelled at him and embarrassed him in public was completely disrespectful and unprofessional.

When I tried to figure out what was going on, she was still worked up. It made me think: if she was this upset with me there as his mom, I can only imagine how she was acting when I wasn’t around. Several people saw what happened and how rude she was. On top of that, she made some RACIALLY INSENSITIVE COMMENTS, like asking where my son was from. To answer her unnecessary question: it’s none of her business where we’re from, but I can tell you this—wherever we’re from, we were taught to treat EVERYONE with respect!!!

I told another employee, Joe, about what happened. At first, he wasn’t very helpful, but later he talked to us and tried to understand the situation. He passed it on to the manager, Raj, who responded politely but didn’t really solve the problem the way he should have. This left me really frustrated. Of course, Danielle gave her side of the story, and of course, nothing was done. They just told us we were “OVERREACTING.”Seriously?? I asked for the camera footage from when it happened, but they didn’t provide it. They handled it internally and decided to drop it. Which makes me wonder: were the cameras even working? Because I know there have been times when they weren’t.

Anyway, I’m really disappointed with how everything was handled. I appreciate the manager getting back to me, but the way it was resolved felt SUPERFICIAL and INADEQUATE. So, if anyone has a problem in the future, don’t expect a fair resolution, because it doesn’t seem like that’s going to happen. This whole situation has left me really frustrated with Orchard Hills and especially with Danielle.

Source: Google

★ 5

Source: Google

★ 3

The ventilation in the men's restroom is seriously terrible! Every time someone takes a dump, the smell is just unbearable and drives me crazy. I wish the person doing their business would at least flush the toilet quickly to spare others from the stench. Why do they feel the need to share the aroma with everyone else? It’s truly a tragedy!

Source: Google

★ 3

The pool water was very cold today for the evening Aquafit classes. It was also cold at last Tuesday & Thursday Aquafit evening classes, but it was fine Sunday. I hope to go tomorrow am’s Aquafit class. Hopefully the water will be 85 degrees or higher.

And please, Please, PLEASE get another swimsuit spinner that is health friendly!

Source: Google

★ 3

I like the new updates, but it’s super crowded now :’(

Source: Google

★ 5

Source: Google

★ 3

Parking lot is treacherous. Men’s lockeroom is gross. Equipment is old & crowds are growing.

Source: Google

★ 1

I had a terrible experience with this gym. I was a member and had my debit card on file for the bi-weekly subscription membership. I had to get a new debit card for something unrelated and forgot to update my payment info since I hadn’t been to the gym in over a month and a half. When I finally reached out, they demanded I pay for all the weeks I missed, even though I didn’t step foot in the place for over six weeks!

Source: Google

★ 4

Source: Google

★ 4

Source: Google

★ 5

Every visit to Orchard Hills has been a 5 star experience. I love the new upgrades to the gym! Staff are amazing, especially my personal trainer Shea Puma!

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

This is my go-to place for swimming, year-round, inside. Like the indoor walking track and variety of exercise equipment.

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

great staff...veey clean facility

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I enjoy going low key atmosphere

Source: Google

★ 5

I enjoy the gym. I enjoy the body pump class today and every Monday and Wednesday. The gym also a variety of equipments and things to do.

Source: Google

★ 4

Class was great! Parking lot .. not so much.
You are doing a great job updating the club 👍🏼

Source: Google

★ 5

Love Katie’s spin class

Source: Google

★ 4

Source: Google

★ 1

Absolutely the worst place in the area. DO NOT GIVE THEM YOUR MONEY. CATERS TO PICKLEBALL WAY TOO MUCH. The only reason they get my money is because of the basketball court, however with all the pickleball time that is allowed on BASKETBALL COURT I might have to take my business elsewhere. Have been a member here for 10+ years too. A shame.

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Our granddaughter does competitive cheering here

Source: Google

★ 5

I recently started training there, it's a big place with lots of classes, equipment and nice people.

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Clean, diverse in equipment, during busy hours you can still find equipment available, great Kids Club, dedicated and knowledgeable trainers, and the outdoor pool is a treat. It is easy to concentrated on your workout without interruptions or distractions. Members are there to enjoy and workout. I also like that members come in all sizes, shapes and ability levels. Everyone is equally respected and respectful. Happy and helpful staff! Overall best athletic club!

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Excellent staff and a great clean club. Excellent pools both indoor and outdoor

Source: Google

★ 5

Source: Google

★ 4

It’s good club but pretty expensive🙂‍↕️

Source: Google

★ 1

Really wanted to go here but prices are insane! $75 per month is criminal.

Source: Google

★ 3

I've just returned to Orchard Hill and although they have made some improvements they need to continue to make updates if they want to compete with other gyms. The upgrade to the women's locker room was a start but the lockers and tile that they didn't get to are still hideous brown tile and salmon pink lockers. It just feels gross to be naked in to be honest. In the main gym the old style colored weight plates, the racks for free weights, all are looking pretty tired. It does have a a 1950s mens gym feel to it. I don't want to feel like I'd rather workout at home. The machines and cardio equipment all look good in the center but the perimeter of the weight area really needs some work. And please stop playing my grandmothers music. I'm 47 and it's old to me. You're playing music for a much older crowd. Maybe think of getting a consultant to see areas where you can make updates that don't break the bank because I really want this place to make it.

Source: Google

★ 5

Source: Google

★ 4

I only use the gym and the locker room. Decent amount of equipment and plenty of free weights. Could use better WiFi. Could also use a better water fountain and bottle filler.

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Great health club. Lots of group classes offered and nice indoor and outdoor pool.

Source: Google

★ 5

Source: Google

★ 2

Closes too early

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

Source: Google

★ 3

Source: Google

★ 5

Source: Google

★ 5

Best value for the cost, in entire Boston. All the right peices to your fitness needs. Staff is welcoming and knowledgeable.

Source: Google

★ 5

Amazing facility with SO much to offer!

Source: Google

★ 5

My son has been going here for over a few years now for swim lessons and summer camp. Amazing staff members and atmosphere, Sandy and Tom are his favorites! I have had nothing but good vibes here :)

Source: Google

★ 1

I been playing basketball at this place for a few months and i have notice almost every time that we go is very humid and slippery, and before a tragedy like a broken leg or ankle happens I think they should take action and clean the court and make sure they let fresh air flow through the court, so as always ready.

Source: Google

★ 1

I been a member for a couple years and I have also complain about the basketball court situation being very humid and when it’s summer time it gets very slippery when we want to play we can’t because it’s slippery we could end up just getting injured

Source: Google

★ 4

We decided to get a summer membership to try the club out. Pleased so far by the friendly staff, a clean facility, and lots to do.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Fantastic place to work out. It's easy to get and stay fit with so many options, indoor pool, outdoor pool, tennis, basketball, aerobics classes, bootcamp classes, full gym with TRX straps, indoor track, sauna. I've come here almost every day since joining in January and haven't gotten bored. Super friendly and clean vibe, can't praise this place enough

Source: Google

★ 5

Great gym, friendly people, up to date cardio equipment.

Source: Google

★ 5

I've been staying in the area for a long-term work assignment and I finally signed up for training a few months ago. I've been trying to get back in shape since 2020 and thanks to OHAC, I've finally made real progress! I only wish I'd done it sooner because it's been an excellent experience! I've never been a "gym" person but I'm so glad I gave it a try. From the first day I went in to ask about membership to my last few sessions, it's been a 5-star experience. Kathy made me feel at home right away and my trainer Shea has been so encouraging and great about keeping me on track. The gym is very clean and the layout of the workout area is so inviting. Thanks to what I've learned, I feel much more in control of my own fitness and I'm more confident I can sustain my progress. Highly recommend!

Source: Google

★ 5

Nice facilities

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

Great club and atmosphere. A little behind the modern times of equipment. That being said, the equipment is in good shape and very usable. I would recommend this club to anyone interested in the full compliment of resources available here.

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

We used the introductory swim course for our son and it was great. The instructors provided fun drills for the kids and coached the parents every step of the way.
We'll be back.

Source: Google