★ 1

I joined this gym over the summer hoping for a positive and encouraging environment. Unfortunately, my experience was the opposite. After feeling judged and uncomfortable by one of the trainers, I stopped attending in September because the environment was affecting my mental health.

When I asked to cancel my membership and request a refund for the unused time, the owner, Marc, refused to help. He told me, “You can send me a letter, but you’re not getting a refund,” and even made a cruel comment suggesting I get a letter from my doctor so he could “show it to people and laugh.” No one deserves to be treated that way, especially when they are prioritizing their mental well-being.

Please be careful before joining this gym or signing any payment plan. They do not handle member concerns with empathy or professionalism, and the owner’s response was extremely disrespectful. I will never return and cannot recommend this place to anyone who values respect, kindness, or accountability.

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★ 5

Great atmosphere. Friendly staff. Friendly patrons.

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★ 5

I joined a month ago and I'm pleased I did it's spacious clean and has a very good environment of patrons i suggest you consider for yourself

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★ 4

This place is a great local gym that caters to the Newbie to the hard core gym rat. Zumba Chicks to Cross fit Enthusiasts.

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★ 5

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★ 5

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★ 5

It's a great gym; the only issue is the air conditioning. They need to have an AC system because in the summer it feels like hell. One day, I felt like I was burning up while I was working out, and I had to stop. It was so scary. They need to do better with it.

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★ 5

Had a great time my first time in the gym. Traditional gym and doesn’t feel like a cookie cutter chain, but personalized!

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★ 5

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★ 5

Love coming here it's low-key clean and im in and out always get my workout in not very packed the times I go which is what I like

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★ 4

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★ 5

I’ve been a member for years. Never once was the climate an issue. Very spacious gym. The staff goes out of their way to make sure you have everything you need. Hence the reason I go every day. The guy Mark at the front desk is awesome. For the price Best gym in town.

Source: Google

★ 5

I have been going to Personalized Fitness for several years and have enjoyed my workouts here! Very friendly staff, clean and never over crowded!! Unlike the last comment about the air conditioning, the air conditioning has never been a problem for me, it is always very comfortable in this gym!!!

Source: Google

★ 3

It’s a pretty solid gym and reasonably priced but they do not have A/C and it is dangerously hot for a gym. I’ve seen the thermometer in here read 85-90 degrees and they say “oh it’s cooler outside than the A/C would be” like no it’s absolutely not. Some days I have to cut my workout short because I’m dropping in sweat

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★ 5

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★ 5

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★ 5

Great place!! Super classes

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★ 1

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★ 5

Love this place. I've been going ever since gyms opened back up during covid and felt as if it was a second home to me. Employees are amicable and make you feel welcome, the gym is cleaned every day and overall it's a great environment to get a good workout in.

Source: Google

★ 4

A good gym with nice staff. I wish it had a pool or a basketball court.

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★ 5

Great gym, the building provides big open spaces. Plenty of equipment, never have to wait to use the equipment and reasonably priced.

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★ 5

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★ 4

Everything’s good just wish it was open for longer,if you work a 9-5 it might be a dealbreaker.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great variety of machines, great coach, great hours! Clean facility. Roomy.

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★ 5

Gym is clean and nice. No wait, several machines, good crowd, good trainers.

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

Great place to workout and experience trainers

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★ 4

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

Perfect gym for someone looking to lift weight. Lots of plates and dumbells go to 120. No frills. Nothing fancy.

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★ 5

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★ 5

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★ 5

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★ 5

i have been a member over 10 years love this place.

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★ 5

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★ 5

Love this gym definitely my go to

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★ 5

Best gym in the area.

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★ 4

Basic but gets the job done

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★ 5

Classes are great and free with membership. It's never crowded so that's a plus

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★ 5

5 stars for having all the right equipment for actual weight training!

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★ 5

There are very few gyms like Personalized Fitness left. Closest I can even come to this is Bay State in Worcester and that's only in terms of being able to train hard. Personalized fitness has nearly every piece of equipment a serious athlete could want, crossfit, yoga and various fitness classes like Zumba.

Personalized Fitness doesn't cater to one specific crowd - all ages and levels of experience come to train here. The staff is very attentive and helpful and the place is immaculate in ways one normally doesn't expect out of a gym. Reasonably priced considering what you get for the fee and an experience that you just can't get in a commercial establishment.

Source: Google

★ 5

Best gym in Boston. Tons of equipment and space. Women's only room is well equipped w both free weights and machines👍🏼👍🏼👍🏼👍🏼👍🏼

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★ 5

Best gym in Boston

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★ 5

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★ 5

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★ 3

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★ 5

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★ 5

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★ 5

Awesome place to workout.

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★ 5

Gym is clean and there's plenty of equipment. I usually just lift and there are plenty of free weights, adjustable benches, machines. There's 3 squat racks and then a rack pull machine. Plenty of cardio equipment and there's a wall with TVs. I don't go during traditional peak hours so there's typically no wait for anything.

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★ 5

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★ 5

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★ 5

Very good place do to workout.

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★ 4

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great place to workout, classes are good, you don't have to wait for a machine. It's clean, a the front desk service was very good.

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★ 5

This place is my regular gym, old school but good place for a workout

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★ 5

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★ 4

I only come to this gym because it's five minutes away from my house .I wish they open at 5 AM. Overall need some updating, great staff awesome free weights!

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★ 3

Too expensive; Weekend hours are extremely non accommodating if you work 9 to 5 on weekends 😡

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★ 5

Clean facility. Love that it is a gym, has Crossfit and offers classes as well.

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★ 5

The best gym in town

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★ 3

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★ 5

The only downfall I would give about this gym is the times but this gym has all the workout equipment you need. Has an old school feel and never packed.

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★ 5

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★ 4

Good gym, they have everything you need dbs go pass 100

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★ 5

Love everything about this gym. owner and staff are so friendly and helpful. Lots of free weights, lots of classes, lots of machines, treadmills and bikes!

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★ 5

Great gym, especially the CrossFit

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★ 5

The staff is excellent and the gym is pretty much safe and respectable towards members belongings.

Source: Google