★ 5

Made a mistake on rating wow, a few days, caught my mistake through a email and just fixed it

Source: Google

★ 5

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★ 5

[O.T.C]@ROMAN REIGN'S NO1 HAS NP"" THERE 4SURE.: THE WORKER'S & THE PEOPLE R""MASSIVE!!! RESPECTFUL.

Source: Google

★ 1

WOW in FR has always been a rough gym. The equipment is old, the floors aren’t level, the bathrooms are beat, it is what it is and it had a charm about it. I, like most people I think, looked past that because it was 24 hours and it was a fair price. Covid hit, management saw an opportunity to reduce overhead costs, they kept the reduced hours. I’ve maintained my membership with them for nearly ten years. 3 months ago I go to workout after living in a different state for a while — my card had expired and they upped my monthly fee from $11 to $30 a month. They had my number and email on file, no one had reached out to me. This gym, with these hours and at this price, just isn’t worth it. Goodbye WOW.

Source: Google

★ 1

SERIOUSLY CONSIDERING LEAVING. The manager at this gym does not care about how this place run or care for the customers. There has been several times, including today, you get to the gym for 5 am (the time they open) and the gym is closed because someone overslept or didn’t know they were working. COME ON. And they don’t apologize for the inconvenience, NOTHING! This year the price went up twice, now it’s $25 a month for what? Broken machines and no cleaning supplies for the machines. THIS PLACE SUCKS! 😡

Source: Google

★ 1

**“A todos los usuarios actuales y futuros de este gimnasio: por favor, investiguen antes de firmar cualquier contrato. Docenas de reseñas aquí señalan un patrón consistente de problemas graves: cobros sin autorización, cancelaciones imposibles, equipos dañados por meses, baños sucios, trato irrespetuoso por parte de empleados y gerentes, contratos con cláusulas ocultas, y falta total de transparencia.

Algunos usuarios reportan que, incluso después de cancelar su membresía correctamente, siguen siendo cobrados por meses o incluso años, con casos escalando a agencias de cobro. Otros mencionan entrenadores personales contratados mediante terceros que desaparecen o no cumplen, pero el cobro continúa. Las condiciones del local también preocupan: moho, duchas insalubres, alfombras viejas, aire acondicionado defectuoso, y máquinas en mal estado sin reparación. Todo esto mientras los precios suben y los beneficios disminuyen.

Cuando los clientes intentan resolver estos problemas, se enfrentan con evasivas, desinterés o incluso maltrato. Muchas personas afirman que es imposible comunicarse con el corporativo o que sus quejas son ignoradas.

Si has pasado por una experiencia similar, y la empresa no responde de manera justa, tienes derecho a actuar. Puedes presentar quejas formales ante tres entidades que protegen a los consumidores en EE. UU.:
1. Fiscal General de tu estado (Attorney General Office)
2. FTC – Comisión Federal de Comercio
3. BBB – Better Business Bureau

Estas agencias no solo reciben quejas: pueden abrir investigaciones cuando muchas personas denuncian patrones similares.

No estás solo. Esta reseña no busca difamar, sino advertir con base en cientos de testimonios. Los consumidores merecemos transparencia, higiene, trato digno y servicios acordes al contrato. Si no se garantiza eso, corresponde exigirlo por vías legales.”**

Source: Google

★ 1

Durante una visita anterior al gimnasio, consulté a un miembro del personal sobre el horario de cierre, y me indicó que el establecimiento permanecía abierto hasta las 11:00 p.m. Días después, regresé a entrenar bajo esa premisa. Sin embargo, al acercarse la hora de salida, escuché que se solicitaba a los usuarios que abandonaran el recinto, lo cual me sorprendió, ya que no coincidía con la información que me habían dado previamente.

Al acercarme a otro miembro del equipo para confirmar el horario, me indicó que el gimnasio cerraba antes de las 11:00 p.m. En ese momento, planteé amablemente mi sorpresa por la discrepancia, mencionando que otra persona del mismo personal me había comunicado un horario diferente. Reconozco que podría tratarse de un malentendido de mi parte —quizás influenciado por un fenómeno conocido como el ‘efecto Mandela’, que explica cómo algunas personas recuerdan detalles de forma distinta a lo que ocurrió en realidad—. No obstante, también es posible que el primer trabajador se haya confundido involuntariamente al comunicar la hora.

Lo que me motivó a escribir este comentario no fue la diferencia horaria en sí, sino la actitud con la que se me respondió. Al expresar mi inquietud de forma respetuosa, percibí una reacción que interpreté como poco receptiva y con cierto tono autoritario, como si estuviera contradiciendo la autoridad de quien me atendía, cuando mi intención era únicamente aclarar lo ocurrido. A pesar de haber reiterado que solo buscaba entender por qué la información variaba, el trato continuó siendo distante.

Comparto esta experiencia con ánimo constructivo, para sugerir que una comunicación clara y un trato empático pueden marcar una diferencia significativa en la experiencia del usuario.

Source: Google

★ 1

If I could less I would , I went as a guess , and we bought the kids , mind my son is 10, knows how to take care of himself , we didn’t know that being a guess the kid could not be there .. the mananger was very rude , that my kid couldn’t stay here , bc I wasn’t a member, all is about money , it wasn’t like I was there all the time leaving my kid there it , it was the first time , i understand the rules but that fact that she didn’t even care , and when I said well I guess I see how u guys are here I will not be a member she said oh well whatever ,. So unprofessional.. is this how wow does thing said to see you people suck

Source: Google

★ 3

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★ 1

They are making plenty of money. I pay a lot for my membership. No reason why they can't maintain the equipment and bathroom better. Upgrade the facility it's needed. Between the Mold. Dirty. Water damage and AC leaks. Sauna has been broken for years. Bathroom falling apart and old rugs. No longer worth the membership

Source: Google

★ 5

Good

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★ 1

I have seen a steady decline in the cleanliness of the gym to include the showers. There used to be a lady that would clean/wipe down the machines on occasions, but it seems as if she no longer works there. The shower stalls continually get clogged and the water backs up frequently. The sauna room located in the men's locker room hasn't work since I joined over a year ago. The machines always seem in disrepair and you have to figure out which machine works correctly. As time goes on, it appears that the front desk staff are responsible to the maintenance and up keep of the gym. I have seen them leave the desk and perform some of the cleaning, like mopping the floor or plunging the drains for the showers. I doubt any actual maintenance, either preventative or routine have been performed by actual plumbers or other professionals. Yet they did not hesitate to increase the rates for membership with out any noticeable improvements to the gym. What am I paying for? Obviously not for the upkeep!

Source: Google

★ 5

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★ 5

nice big gym old school weights and punching bag and nice locker room and showers thank you

Source: Google

★ 1

This gym is very dirty. There is a weight plate shortage too at this gym. Which I never knew could happen at a real gym. The equipment is always broken at this gym and it's been broken for over 4 months and nobody seems to care.. the staff is always on thier personal.phones and not caring about the cleanliness or availability of machines.this gym really need to clean house with all the useless people working there. Work out world now charged me more per month and they dont seem to update thier broken machines. This gym is really embarrassing.. I mean even planet fitness keep thier machines clean and working available. Dont say I never warned u about the neglect of this gum. I've been coming here for 8 years and it's coming down to the end with the neglecting.

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★ 1

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★ 3

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★ 4

Awesome ppl working there, a lot of machines and free weights.

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★ 5

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★ 5

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★ 1

Go to Planet Fitness or any other gym instead. The most complicated (& expensive) cancellation policy I've ever dealt with. Even if you fall within a category to avoid a fee, they find a way around it and still end up charging you. While the gym staff is nice and helpful, everything else about this company is not worth it. Sign up at your own risk.

Source: Google

★ 1

This gym is scandalous with business dealings. I moved last February 2022 it is now 09/29/2022. I informed them I was moving at the time I moved in Feb. and they said they would stop charging since I was moving out of state. They LIED… they kept charging me every month. I called them each time for months and they said over and over “we have it fixed now.” They LIED…. I had to close my checking account to stop them fraudulently billing me. They are still trying each month and calling me with the nerve to ask for updated billing. I tell them again I do not live there and haven’t since February! Don’t worry though… they’ll call me again next month. Here’s your proof you can’t fix idiots. Do not do business with them!! Find a gym with good business ethics!! UPDATE - 08/2023 THEY ARE STILL TRYING TO BILL ME!! DO NOT USE THIS SCAMMING BUSINESS.

Source: Google

★ 5

I definitely recommend Personal trainer MFT Steve Britto. I have been training with him and he always gets the best out of me. He's very professional and you can tell on the first day that he knows what he's doing.

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★ 5

Steve Britto is the best trainer this place has to offer, decent equipment, and a quiet place to workout.

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★ 3

This place is clean and have a good personal trainer program. I took off 1 star because the music is too loud and obnoxious. You can hear it over headphones it's so loud. Not my kind of atmosphere. I took off another star because they do not enforce their rule about not wearing perfumes. Allergy central, especially in the women's locker room/bathroom. I no longer have a membership here due to these reasons.

Source: Google

★ 1

The experience I have had with WOW is the worst ever. I had a membership for many many years and tried to cancel multiple times. They make it impossible to do that. After years of paying for my membership and not going, I decided to start the process which almost entails giving your first born. They continued to charge me after I canceled. I just found out almost 4 years later that they sent what they charged me to collections but never notified me. Stay away from WOW if you can they make it so easy to sign up but impossible to cancel....

Source: Google

★ 5

The gym is fine. But the personal trainer are the worst the red wood is money hungry. But the trainer Nathan G is the best he Ashley cares about his client so if you do decide to use redwood ask for Nathan the rest of them sucks

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★ 1

Vicky or however you spell it ...this person said they were a manager and proceeded to play as if he may or may not be based on my question that I had at the time. Can't believe this is really the way people dish out customer service these days. Incredibly rude....why gate keep anyone from speaking to management?

Source: Google

★ 5

Great team great people and great work out 👍🏽 would like to shout out Marc and Nate for all the do keep up the great work.

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★ 1

The pandemic had been over for a while now. There's no reason why they can't go back to being open 24hrs like before

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★ 5

I LIKE IT! Joey jmj 😆😆😆😅🤣😆

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★ 5

A clean gym and Redwood personal training has the best trainers, they’re friendly and make working out enjoyable while planning workouts the are best for you!

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★ 5

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★ 4

Solid gym, above planet and on crunch’s level as far as equipment

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★ 5

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★ 3

The staff is very friendly. But I think the gym is a little too expensive for what it is worth. The gym need to be updated with better interior etc. The women’s room does not look very inviting and the carpet is old. Overall the gym needs an upgrade to make it more inviting to the guest.

Source: Google

★ 1

BE CAREFUL WITH SIGNING YOUR MEMBERSHIP. WITHOUT MY CONSENT THEY PUT ME ON THE CONTRACT. THEY DID NOT ACCEPT THE CANCELATION . I HAVE A COLLECTION ON CREDIT REPORT OF ALMOST $ 250.I RECOMMEND YOU CHOOSE A BETTER PLACE TO WORK OUT.

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★ 5

Worked with Nate the personal trainer for my free introductory session and then 2 more free sessions I won in a contest. He's awesome- professional, kind and very motivating. Highly recommend the personal training

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★ 5

An amazing and safe space to work out in. Nathan and Tre are the best trainers i’ve ever had. The place is fully equipped so its never packed to the point that you cant work out. I really recommend going there.

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★ 4

Happy to see new treadmills if only their were new bikes and new Barbells. Overall a great gym for the price.

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★ 5

Nathan Guarino is an amazing personal trainor from redwood training he really knows how to help other reach their body goals I would really recommend him as a personal Trainor great guy and very positive attitude !

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★ 4

Shoutouts to Tre that's at the Redwood personal trainer program. He my personal trainer and he's doing a great job for me. I want to see those results in the next couple months he's my trainer to get me to the next level.

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★ 5

i started working out with redwood personal training about a month ago and I am already down 2% body fat. Nate and Marc are amazing

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★ 5

Super excited to come in for every training session. They work with you on whatever your goals are and help you see and reach goals you didn't even know you had. They take the time to come up with an amazing work out regimen. Come see Marc if you are looking to reach your health and fitness goals. They work with your budget to make the best plan for you at an affordable price. Highly recommend.

Source: Google

★ 3

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★ 5

The gym is very clean and has tons of equipment, and they have great personal training… the training manager Nathan has done a great job at helping me reach my goals, he’s been very thorough, caring, and diligent with me… this is first time with a trainer and Nathan & Jayali (trainer) exceeded my expectations. Excited to keep going!!!!

Source: Google

★ 5

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★ 5

I joined WOW a little over a month ago. Since then I’ve been working with trainer Jayali. I meet with Jayali a couple times a week and have workouts set for the days we do not meet f2f. Since starting I’ve lost 10 pounds, have more definition and feel amazing overall. He makes sure that I get the most out of my workouts. He helps to keep me accountable to my progress. If you’re looking to make a change in your lifestyle stop by WOW and meet with Jayali. My results so far are more than I could have expected.

Source: Google

★ 1

This company is taking my money without my permission. I will be taking legal actions. It’s been one year in a half I haven’t gone to this gym. And they take $30 out of my account every time . Who renewed this contract without my consent

Source: Google

★ 5

P3rfect the best

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★ 5

I’ll give a 5 stars cuz the gym is always clean and has plenty of space, but unfortunately I’ve decided to cancel my membership. It doesn’t make sense to pay 25$ monthly if I can’t workout there because I leave too early and arrive to late from work. I loved when I could arrive there at any time and it would be open but I guess that 24h will never come back again.

Source: Google

★ 3

The gym is very nice..but the employees are extremely rude and unwelcoming.

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★ 1

I would love for someone to explain to me why your employees cold called me at 8am on a Sunday and woke me up to ask me if I would like to rejoin when I haven't been a member since 2017. A normal person calling before a certain hour is rude, nevermind a business whose sole purpose is solicitation.

Source: Google

★ 1

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★ 5

If you’re looking for a personal trainer, this is gym to go to. Steve Britto is a professional personal trainer who has shown me how to properly meal prep, work out efficiently and gain results. He’s a top of the line guy who knows his stuff and will work with you through anything.

2 weeks into this program and I’m already seeing results. Not only do I feel better but I’m already starting to see results. Steve makes sure you break your limits and achieve your max potential. I’m loving every second of it and couldn’t recommend it anymore than I have.

Source: Google

★ 4

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★ 5

Fadley is a fitness manager here at wow in fallriver. He is on point and helps set up fitness goals. You need to workout with him to truly hit your goals to the max; Nutrition and physical achievements!! Wow I am feeling it! He makes things easy to understand and achievable! 👍🏻

Source: Google

★ 5

First time back at WOW and had a great workout with trainer, Fadley. Thank you for transitioning my friends and I in.

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★ 1

the manager here is absolutely awful!

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★ 5

It's an engaging, open environment with welcoming staff. Perks are really nice as well as the equipment all seem to be consistent and safe. A variety of plans are made available for all sorts of routines so, overall a great find for beginners and vets of the gym-life.

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★ 3

Very few re-rack weights. Sometimes more than half of dumbbells of a row are missing and not because someone is using them but rather someone used them and were to good to put back

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★ 5

The people that work here are the best

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★ 5

Excited to start my workout journey With Cameron 💪🏽

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★ 5

Cameron and Sarah where awesome they worked with me and my finances. Cameron is very motivational and awesome to work with.

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★ 1

Very upset with my experience today. All of the pegs that are in the squat racks and benches don’t come out unless you slam them with a weight. That can be very frustrating for someone like me who has inner ear issues. Won’t be working out here it’s too bad because the rest of the gym is decent.

Source: Google

★ 5

So I have been working hard and have been receiving personal training from Steve Britto MFT. He came highly recommended by Redwood Training (the personal training agency that this WOW uses,) and I am glad to say that they were spot-on with this recommendation. Steve has taken close consideration to my goals, and has driven me to begin strengthening and conditioning. I look forward to more hard work as we continue. He motivates me to not stop early, but to really put in the work. Thank you Steve! I appreciate the experience you have and even the great attitude that you have each week!

Source: Google

★ 1

Gym does not open on time, sometimes not till hours later. Customers waiting in parking lot in the mornings to open and No one shows up. Not clean. No weights re-racked. Paper towels and water bottles on floor from day prior. What am I paying for? Management has terrible managerial skills. Does not know how to run this business. I use to come here for the 24/7 access considering its changed due to Covid you’d think they would be able to open on time, but they can’t even do that. Never mind even clean or make the place presentable.

Source: Google

★ 5

The gym is great. There's always plenty machines to use and everyone's respectful.
But the real star of this place is my trainer Steve Britto. This guy isn't just concerned with you doing the right thing at the gym. He wants to make sure you're eating correctly and will check in with you throughout the week to offer advice, motivation or even just to say hello. He clearly enjoys what he does and gets results because of it. I've been at the gym less than a year and training with Steve. I've gone from 25% body fat down 17%. This is with sensible eating and 1 to 2 times a week at the gym, you don't have to be a nut to get good results and Steve caters to the results you're looking for as he has mine. I can't say enough good. If this gym is in your area and you're looking for a personal trainer ask for Steve.

Source: Google

★ 5

If you want a awesome trainer this gym has its best one! His name is Steve Britto ! He’s a awesome trainer and helped me reach a lot of my goals that I wanted to reach. He’s currently still training me to actually compete in bodybuilding! He’s a professional at what he does and knows what to do and how to do it. He’s energy and personality is top of the line and he can definitely help someone who is looking for a motivated trainer. I’m glad I get to train with him and look forward into accomplishing more and more every single day ! I proud to say I see results fast when train with him !

Source: Google

★ 5

Source: Google

★ 5

I highly recommend PT Steve Brito at Work Out World. His professionalism and passion for what he does are unmatched. Thanks to his assistance my physio goals will be easy to reach. As a former professional athlete, I am strong enough to undertake training on my own, but training with Steve is a whole other level. He is kind, knowledgeable, fun, and really gets to know you so he can tailor your workouts to your specific needs. Training with Mr Brito is a pleasant enjoyable challenge. I look forward to training with him more often so he can help me reach new horizons. You are The Man Steve. – Elton Jhon (former Professional soccer player at FC Tskhinvali)

Source: Google

★ 5

I am writing to you to let you know how helpful and inspiring my trainer, Steve, is in motivating me and informing me throughout my training. He is so fun and I feel very comfortable with him during my workouts which really means a lot to me. I also appreciate his level of communication with me as it encourages me to hang in there. He makes himself available and I am grateful to be able to count on him whenever I have a question or concern. Mostly i feel confident that with Steve as my trainer I will achieve my training goals!
Aileen Joachim-L'Etoile
Aka 'Happy Customer'

Source: Google

★ 4

The gym is excellent ,always clean, BUT good morning staff are not very courteous, they never say good morning or have a nice day when leaving, and the young lady always seems to be on her phone 🤳 other than that my gym is awesome

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★ 1

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★ 5

P.T. Steve Brito gets 5 Stars. He does the most- above and beyond for his clients. He doesn’t work for the paychecks he works for you- the client. Bottom line. This man can get you to where you need to be. I have the motivation/determination/ and desire but no knowledge on how to get to my goal. Steve takes the time to see where you are, where you want to get to and comes up with the game plan. It could be his background of being a bodybuilder or just love for the field. But he lives for the moment when you yourself start seeing the change and the now belief that your goal is actually possible. If you’re ready for the change get in touch with P.T. Steve Brito.

Source: Google

★ 5

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★ 1

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★ 5

Just started goin to the gym a month ago for the 1st time never been love the place and ppl there and I also like my trainer Steve he is a great trainer. I would recommend Steve my trainer to anyone I know and just starting out 100% :)

Source: Google

★ 5

It good gym.good trainers Steve is the best personal trainer and boxer

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★ 5

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★ 5

PT Steve was very friendly, knowledgeable and designed a personalized workout routine for me. Looking forward to working more with him.

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★ 1

WoW is a scam. Taking away all the benefits of a membership (ie. 24 hour access, bring a guest) yet still charging the same amount? The basic membership is a scam too. Only allowed to go twice a week with the basic membership. Prices are going up but quality is less and less. Find a better gym.

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★ 5

I’ve been training jiu jitsu for 4 years now ad WOW has been the first gym I’ve signed up at and well I ended up liking it more than I thought I would.

I was looking for personal trainer due to back to back injuries in jiu jitsu but not sure where to start so I said to my self the heck with it I guess I’ll slowly learn on my own. Until I spoke to Dan from Redwood p.t and well although I was not sure whether I should get a trainer or not you truly know when someone loves their job and really wants to genuinely work with you and help better yourself and I’m glad I found Dan. Thank you Dan

Source: Google

★ 5

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★ 5

The Fall River work out world is one of the best workout worlds in the area. The personal training staff is amazing and very friendly. I work with a super knowledgeable trainer named Steve, who always has a great attitude and is very professional.

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★ 5

Danny from Red Wood is wonderful . He explained everything thoroughly. Looking forward to working with him

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★ 1

The workers are great! But they took away guests. So u can't bring anyone with u. Can't say because of covid we lift masks on froday. If u need motivation by bringing some one. Don't get a membership here. I'm canceling today

Source: Google

★ 1

This review has absolutely NOTHING to do with the gym, but everything to do with the 3rd party personal training company that they choose to house in their location. Redwood Personal Training is THE WORST business I have ever dealt with in my entire life. I signed up in Nov of 2020 for personal training. I signed up with a laundry list of things I was promised at that time. When I started, getting a session was difficult and I had to reach out to the trainers multiple times. After a while, I was completely blown off. I then reached out a bunch of times and finally got a new trainer. Everything was going going great until I was blown off once again. This time, it was weeks before I was able to get in contact with someone and when I called WOW, they told me that the contact information they had for the manager was no longer in service. At this point I put a spot payment in for the membership for not being able to utilize the service as I had not been in 2 months. I am now getting calls from their third-party billing who explained to me that I will continue to get billed until I reach someone to cancel. I did finally got in touch with someone from Redwood's company email and not only were they not helpful with resolving the situation (they just kept repeating that I could signed up for sessions online), but they also explained that even though they have not held up their part of their agreement, I need to pay previous month that I put a stop payment to and pay an additional $250 to cancel. All this for a service I have not been able to utilize fully since I signed up. Terrible customer service and terrible business. I am not too happy with WOW either, considering Redwood only ever had my contact information because of them. I would suggest WOW look into another 3rd party training agency because the experience I had thus far has been absolutely ridiculous and for absolutely NOTHING.

Source: Google

★ 5

I like this place... honestly that every machine in the world. And for twenty bucks a month, you can go at anytime. What more can you ask for?

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★ 4

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★ 5

Great staff and always helpful

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★ 4

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★ 5

Great work out with Sam! Didn't realize how much work I needed to pit in so glad Sam was there to tell me the truth about my fitness needs and goals to come!

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★ 5

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★ 1

The general manager is very rude and the place is disgusting

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★ 5

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★ 5

This is probably the best gym I've ever been to in my entire life. Congrats Fall River WOW. Best gym around!! You have everything and so much of it. Even an all Woman's room, a spin room, huge locker rooms areas, massive amounts of Ab apparatuses, an insane amount of free weights and equipment and an amount of space to make any gym jealous. Wow is all I have to say!!

Source: Google

★ 5

Awesome gym, if your an actual lifter and not a "planet fitness individual", we all know who I'm talking about. This gym is for you, lots of bench and squat racks. Plenty of equipment and staff is really nice. You can't get any better than this for just 10 bucks a month. I don't know why theres some people complaining about anything, white people problems.

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★ 3

OK.

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★ 5

Red wood Pt Very Good trainer good skills

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★ 5

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★ 3

Just entering this gym is a workout, stairs everywhere, I have bad knees don't like this WOW. A workout entering and leaving!

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★ 5

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★ 5

Big gym lots of machines and nice staff

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★ 5

Have so much fun with Sam and rob today thank you

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★ 5

Plenty of space and equipment.

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★ 5

Love this gym Breanna took me through a personal training session which was awesome I had a great time and learned a lot!

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★ 5

I took a class with a personal trainer and she helped me attack the muscle groups that I wanted to make progress too.

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★ 4

Great gym. Good equipment. Leg day isn't finished until you climb the three flights of stairs out. Temp check at the door and patrolling sanitation employees maintain a low risk atmosphere. True gym culture for everyone, training available. Good value if you're going to commit.

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★ 5

Great gym. Very clean right now

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★ 5

I recently had a personal training with Breanna Anderson she was very helpful with her core excercises and very pleasant to be around

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★ 5

great place. .

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★ 4

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★ 5

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★ 5

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★ 5

I work out here almost every day of the week. The staff is always personable, and the equipment is very reliable. If there is an issue with a machine or station, the repairs are made quickly. The new management has done a great job stepping up the cleaning efforts. The new showers and lockers are also a plus.

Source: Google

★ 5

Have been a member here for 6 years now. Plenty of equipment, they have redone the locker rooms , painted the gym , added lot of new machines. Would recommend this gym to anyone. Its OK if you drop things or make a litlle noise here, not like some other places. Cant go wrong for 10 bucks a month.

Source: Google

★ 5

This gym has always been good, but ever since new management was implemented, it greatly improved. Clean environment and a very friendly staff. They're doing a great job with continuing improvements to the gym.

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★ 5

The gym is a really big clean space with plenty of free weights and cardio equipment. Plenty of parking. They did a great job with the new locker rooms and new steam room. The staff is very friendly and management is excellent. 5 stars WOW Fall River.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

This gym has so much space to do whatever workout you need to get done.

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★ 4

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★ 3

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★ 5

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★ 5

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★ 3

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★ 4

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★ 5

Ótima

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★ 5

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★ 5

I am a regular here, been coming here for about ten years now, the staff/front desk is always super friendly, and it is the cleanest I’ve ever seen it! I won’t go to any other gym, I love it here. 😊

Source: Google

★ 5

The gym is very spacious with all the equipment someone could need in a club! The front desk is super nice and the personal trainers are very helpful!

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★ 5

gym is great ,hours are amazing and convenient ,babysitting is great with kids staff is friendly management is on top of issues cleanliness is better than before overall great atmosphere

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★ 5

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★ 5

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★ 1

Mal ubicado sucio té cogen la membresía al instante y para cancelar tienes que esperar meses para despues cobrarte sin tu ir al gym te hacen pagar por cosas que no usaste

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★ 2

Affordable

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★ 5

I love WOW for their workout classes, there is something for everyone. This particular location could use an overall update (though they recently did do some renovations... It looks better but still needs help). Every once in a while I get bombarded with phone calls and texts trying to sell me a personal trainer... But that can be overlooked for the benefits I receive with my membership at a decent price.

Source: Google

★ 1

Good gym lots of Weights..What I didnt like is the Two guys that Work there always checkin me out everytime.. looking up my other gfs on Facebook and using their Job as a way to meet n stalk women..Please be professional at work

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★ 2

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★ 5

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★ 5

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★ 3

Cheap 24/7 access. Gyms decent in process of upgrading the machines.

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★ 2

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★ 5

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★ 5

Friendly and professional staff, very large workout space with a wide variety of equipment.

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★ 2

Been coming here for years, so partially my own fault. I enjoy the ppl who come here, location is convenient. Not as clean as it should be for a fitness facility. They are making efforts to upgrade and update equipment. Biggest complaint... Staff is just ignorant. How about your guests put the money in your paychecks, try saying hi and smiling. Some employees are great. The rest need to go. Between smelling like weed, sitting on their phones all the time or just blatantly ignoring you. Or only talking to their friends or the guests they know. It's frustrating. I've been to other WOW facilities and all the staff acts the same. Might want to look into better training as a company.

Source: Google

★ 3

It does the job

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★ 5

Tucked away. Got everything you need for going to the gym.

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★ 1

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★ 4

My go to gym. In process of upgrade. Large area for workout. Women's area great

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★ 4

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★ 5

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★ 5

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★ 4

Solid workout space busy during peak hour . Fully loaded gym no missing equipment.

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★ 4

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★ 5

Best group x instructors around! Zumba classes are amazing, and Liz's classes will kick your butt into shape FAST

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★ 4

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★ 4

Nice staff. Variety of machines

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★ 5

Ameiii

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★ 4

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★ 2

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★ 4

Has everything you need. 24/7 is great. It gets the job done.

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★ 4

I recommend this gym to just about anyone. This facility in Fall River is a little weird because it is in a mill but that is easy to get over for the size you get in return. The weights are usually free and maintained. The men's bathroom was pretty plain and looks clean every visit. For the price you pay it is a good deal just dont expect anything amazing and you'll be happy.

Source: Google

★ 3

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★ 1

I am moving to other state so I want to cancel my membership but they will not cancel until 30 days notice it’s so disgusting. They take membership on Minutes but take time more than 30 days and take that month fees also. It’s unfair, they are taking that month charge without reason.
So I just want to share this message because anybody want to cancel membership just cancel before 30 days otherwise they gone charge for next month also.

Source: Google

★ 1

This gym is grimy AF. The equipment is not well maintained. The bathrooms are utterly disgusting. The weights are rarely ever in their proper place. At times the music is not playing despite it being a 24 hr. gym. The parking lot is not kept clean. The staff is disconnected and at times non-existent...I get the impression that some staff members themselves have never even worked out at a gym before. Honestly, if not for the camaraderie amongst the gym members this dungeon would be shut down...bring on Crunch Fitness!!!

Source: Google

★ 2

Wish they'd work on the girls section, too small and have to wait for machine to be available....too uncomfortable to work outside.

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★ 2

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★ 1

The WOW in Fall River is very dirty. I would not even use the restroom. The equipment was dirty, carpets were dirty, the employees were standing around on their phones. I went there because I was in the area. I stayed 45 minutes on the elliptical and left. I wouldn't return to this location. The location in New Bedford is 100 % better!!

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★ 3

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★ 4

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★ 4

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★ 5

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★ 5

Totally pleased with it the air is fresh and clean even the bathrooms smell fresh very spacious with great machines love the windows and the wood ceilings

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★ 3

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★ 1

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★ 5

Very good gym

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★ 5

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★ 4

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★ 5

Not bad

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★ 4

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★ 4

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★ 5

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★ 4

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★ 5

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★ 4

Great place to work out

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★ 5

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★ 3

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★ 4

Good gym

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★ 4

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★ 5

Just joined but i love it

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★ 1

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★ 5

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★ 2

I signed up in New Bedford and came to the fall River location this morning. The machines are dirty and gross, it smells and I probably won't return to this location. I realize it's an d building but there is no excuse for the ladies room to be dirty. I wouldn't use the restroom. New Bedford location is clean and bright and you can see the employees clearly take pride in their gym.

Source: Google

★ 4

Good gym plenty of machines and free weights

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★ 5

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★ 5

Can't wait for new gym to open

Source: Google