★ 1

Multiple pieces of broken equipment, a 75 pound dumbbell that's literally falling apart, and this location hasn't gone back to 24 hours in two years. Avoid!

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★ 5

nice equipments. had a great time working with david salter from redwood personal training. chill dude and he asked questions beforehand that helps clarifying goals before each session.

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★ 4

I worked with David as my personal trainer with Redwood personal training at Wow medford. He is absolutely great at what he does. Really encouraging, knowledgeable and has a positive attitude towards making me achieve my goals. Highly recommend him.

About gym: Gym is fine, very clean. All equipments are old and it is located in the basement so sometimes you’ll not have signal or wifi.

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★ 5

great equipments, friendly and very helpful staffs.

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★ 5

I like this gym. I don't know why. It is just easy. Easy to come in. Easy to sign up. Easy to cancel. Easy to move around.

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★ 4

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★ 5

My training experience with Redwood, specifically trainers Marc, David and Leroy at WOW in Medford has been excellent. The program is appropriate for my age and I am improving weekly. I would recommend any of them to anyone looking to improve their health safely and efficiently.

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★ 1

Dude just stands in there at 2am but it's "closed"

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★ 5

Met Marc today even know we started slow I was blown away at how friendly and helpful they were as a first time gym member I wasn’t interested in having a trainer but I have to say it’s very important to get off to a good start and I feel it’s an important step to have accountability looking forward to doing this thanks Marc

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★ 5

I am very glad that this wonderful center is five minutes from my home! Those who write negative reviews - you probably don't know what to compare with?
First of all, there is a lot of equipment here! I've never seen so much!
Secondly, there is a separate mini-room for women. If you are embarrassed to gym in general hall welcome to this room. I am very glad that there is a shower and a lot of lockers here. A huge room for group classes. I'm really looking forward to the babysitting room opening. One drawback is the smell in the heavy weight section. You need to either open a window or wash men before class 😆
Good luck in the New Year 2022!

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★ 3

No guest privileges since 2020

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★ 5

Gym is very clean and has first class equipment. Staff is friendly and helpful. I had been working out at another gym nearby, and many of the machines were missing pins. My wife went to a hardware store and bought some nuts and bolts. She then went to a hobby, and bought some bolts and screws. With these she fashioned some new pins. The staff at this other gym seemed to think that it was fine that many of the machines were virtually unworkable.

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★ 5

Melhor academia de Massachusetts

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★ 5

Great gym! Clean and friendly staff. Marc from Redwood personal training did my initial assessment/day one session. He was very competent, friendly, and encouraging. I also worked with David and Leroy. All of them are great! I know with their help, I will achieve my fitness goals.

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★ 5

Good gym. The weights section is huge and not as busy as I expected. Some of the machines are a little dated, and there's only two racks but plenty of space.

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★ 2

Terrible music and old equipment

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★ 4

I have been a member of this gym for a while and I had to stop training due to the pandemic so I was reluctant to come back this past summer. I started with a new trainer and he has changed the workout game for me! I’m strength training and really enjoying it.D Salter is patient, respectful and flexible. I’m glad to be back and making progress towards my fitness goals.

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★ 1

I was there at 6am Saturday and Gym was not opened. I left at 640am and the gym was still not opened. That is unprofessional.

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★ 5

The gym was great. There was a good selection of equipment. Justin from Redwood personal traing was especially good.

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★ 5

WOW is a great gym,
I have been there for around two years and I have had a personal trainer for around one year. No regrets, and it has been fantastic!. I want to express my gratitude to David Salter from Red wood personal training, he is a phenomenal personal trainer, very knowledgeable, the routine we follow was a perfect fit for me. I was able to see the changes in shape and strength and the monitoring of progress was great. Most importantly, because of my job I normally stay in front of a computer the entire day. So, a proper working out was key for me. In particular, for my lower back. I can tell that thanks to the routine David designed for me, I was able to get a much stronger lower back and I have not had any back pain in months. If you go to Red wood personal training ask for David Salter!

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★ 2

$70 yearly "rate lock fee" was an annoying surprise. It's still cheap, but they're not upfront about it.

Dirty, not enough barbell or dumbell equipment, and uneven floors. Also, half the members don't wipe off the equipment so expect skin funguses.

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★ 5

WOW! Work Out World is been my gym since I moved to the area. I really like the facility.

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★ 5

The gym is well kept and has a large selection of cardio, machine weights and freeweight equipment, a stretching area, and a big floor for classes. When I started my membership I received a free fitness assessment, some basic guidance, and information about personal training options through Redwood Fitness. Justin was clear about understanding my goals, background, strengths / weaknesses (including a pre-existing injury). He also described in detail how the training program will involve setting a clear goal, measuring progress and making sure I'm performing the lifts safely and with proper form. He also offered a menu of options for training ranging from 2x / week to 1x / month. Of course the intro session is also a sales pitch for personal training time so be prepared for that. Overall I recommend WOW Medford!

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★ 5

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★ 5

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★ 2

WOW Medford actually could be a great gym, but unfortunately the floor itself just isn’t level… Even after they tried fixing it. Bench pressing, or running on the treadmill while lopsided is not okay. Shame, because it actually is a nice facility for the price.

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★ 4

Fairly good gym

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★ 5

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★ 5

I had some financial issues to take care of. Sam was very knowledgeable and professional. His explanations were very clear. Andrew was also really professional. Great visit!

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★ 5

Not too crowded today with those college students from Tufts University. I'm assuming the Tufts gym is open again.

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★ 4

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★ 1

WEEKEND (COVID) HOURS: 🚨🚨🚨🚨
Please be aware that the “check-in” hours actually expire 30 minutes prior to the time listed online.
The gym closes to walk-in members at 4:30 on Saturday and 3:30 on Sunday.

Hopefully this helps anyone else who makes the trip, hoping to get in a quick last minute workout! Leave earlier, they will not let you in! Absolutely nothing more frustrating than getting all the way there and then not being able to get in your workout!

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★ 1

I also had a terrible experience being charged when my account was supposed to be paused due to covid. Just like any other gym they will charge you on extra time after you cancel and make sure to get that last amount from you. Really disappointed.

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★ 1

I have been trying to cancel my membership for 6 months. I finally got someone to return an email this morning and I am now being told that I have to pay my yearly membership fee before they will cancel because the email that was responded to was 1 day after the cutoff for having to paying it. The people I talked to at both the medford location and the financial company were entirely unhelpful and implied that I should have known how to get them to respond sooner.
By the time I actually get the cancelation through I will have paid them over $250 since I first requested to cancel.

Long story short, just stay away.

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★ 1

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★ 4

Good facility , great staff .. it’s not Bougie at all with old equipment but still it’s very clean much.. more so than BSC. The only shortcomings is the lack of space to stretch and or to have a good core workout.. the office area could be reconfigured to accommodate that but maybe it isn’t within their business model..

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★ 5

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★ 1

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★ 4

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★ 2

Updated review- They are no longer taking action in trying to get the money they say that I owed them. This the original review with some editing: I moved from Somerville in 2017. I remember going to WOW with a letter to cancel my membership. So 3 years later I get a bill for $163.45. The person told me that I have been probably paying it all along. I haven’t been. Of course they don’t have a record of that I canceled. Even though they dropped that case, I still doubt their competence and trustworthiness. I don’t recommend using this company. However, they did redeem themselves. I would never join a WOW gym again because or this. The idea that a gym can try to get money after 3 years is very concerning.

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★ 1

I am very disappointed that I received a bill even though I did not use the gym during lockdown. Being a trainee at academic institute this extra amount of money is a huge economic burden during a pandemic!

I have been thinking to write a review about poor quality of this gym since a while. Together this triggered me to write this review.

I think it is the time to cancel my future appointments at this gym! I was trying to cancel my account last year and it is really perplexing puzzle to cancel. I have to call a 3rd party source to cancel and I never get any response. Why is cancelling so difficult? Why not a simple phone call or email or fax or personal cancellation exist? Why should I invest my time on this long cancellation process?

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★ 1

Gym has been dirty the last two times I went. I also asked them not to charge my $50.00 sign on fee because I wanted to cancel my account but they charged it anyway. The lady at the front desk assured me I could contact corporate to ask a few questions before I would be charged but she lied!

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★ 5

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★ 4

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★ 4

Love the new layout!

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★ 3

Gave a 3 because I'm comparing it to wow Norwood. Which has better equipment.

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★ 4

Standard gym with all necessary equipments.

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★ 5

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★ 5

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★ 1

Pretty ridiculous that they can't just cancel the membership at the club. You'll have to call, sign up for logins at third party websites, manually send in cancellation notices via email, pay extra fees. It's all meant to be so annoying that you get frustrated and forget the 10 dollar recurring charge

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★ 4

Love the group classes with Bethany (spinning, upper body, etc.) and Mel (kickboxing).

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★ 1

Worst gym I've been to. Crowded with machines which are old and inscrutable, yet the only stretching area is a tiny corner big enough for 2 people. Dirty, sinks were disconnected, no hand soap. It's like a dungeon. Makes Gold's Gym in Arlington look like paradise by comparison.

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★ 5

Stinky, dirty, disgusting showers, but that's the point. Best gym in town if you're looking to actually work out because they have machines other gyms don't.

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★ 4

Fine. A lil stinky but hey it's a gym

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★ 4

It's cheap, has barbells, and is 24 hours. That's all I really need. Could be better if they had a better deadlifting area, and more squat racks. However when I go at night, I never have a problem jumping right in to a squat rack. Kettlebells are only available for group classes, which is a big bummer.

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★ 1

This place is a dump. It's bad enough that nobody racks their weights and there are used paper towels and empty water bottles all over the floor, but today was the last straw. I went to use the men's room and the toilet was full and there was used toilet paper all over the seat and floor. Canceling my membership today.

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★ 5

I have belonged to this gym since 1995 and through 3 ownerships. It is a great gym with plenty of equipment, lots of aerobic machines, and the people are nice.

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★ 3

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★ 4

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★ 5

People can say what they will, but it's a $10/month gym with very well stocked weights and cardio equipment. Also, they have a steam room in the men's locker room, which is a plus!

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★ 1

Horrible weight equipment. Even equipment in the ladies locker room, How bizzar.

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★ 4

Workout place with decent machines and a good atmosphere.

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★ 5

Thiis is an amazing gym! They have every piece of equipment that u need for a great work out and the staff is very kind.

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★ 5

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★ 5

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★ 5

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★ 5

The best place to workout in the area! Jump on the gain train CHOOOO!!! CHOOOO!!!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I go here often, the staff is very friendly and the wood floor is great for dancing, I can use it whenever there are no group classes! Also open 24/7, it's pretty great

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★ 5

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★ 5

Visited family here for a couple weeks and decided to try out this gym. Blown away by how friendly the staff was. Great equipment as well!

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★ 5

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★ 5

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★ 5

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★ 5

Awesome service! I love this place!

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★ 5

Absolutely loooooove this place 💯

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★ 5

A+

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★ 5

A great place to burn your Calories and cool staff

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

The Building is very nice and the openness give a feeling of alone

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★ 5

It’s great

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Very welcoming! The service was amazing! Robert was so helpful and I will definitely come back.

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★ 5

The staff and atmosphere are fantastic, and there's plenty of equipment to choose from. I definitely prefer Wow! over other gyms I've been to in the past. 5/5 keep up the great work

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Absolutely awesome service! Definitely loved my experience

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★ 5

Great service! Good equipment! And best gym overall! :)

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★ 5

Best gym I have ever been to everyone be is so nice 👍

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★ 5

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★ 5

I loved how welcoming it was & enjoyed my experience!

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★ 5

Friendly staff and great location.

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★ 5

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★ 3

Staff are nice, but the gym is too small for the amount of equipment it has. It feels very clustered in there, especially the weights area.

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★ 5

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★ 5

So happy here-and Robert is always so nice when we come in!

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★ 5

There is always a pleasure to go and workout at this location. nice and friendly atmosphere. Great customer service. Robert, the manager is very professional. Everyone is very helpful. I recommend it 100%.

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★ 5

This is a great gym where everyone is welcome. The staff is very helpful and friendly. I have been a member for over 10 years and it has never been cleaner or better equipped. Robert the manager has really created a "neighborhood gym for all" vibe. If you need a gym, check this place out and you'll need to look no further. Definitely 5 stars!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Love this gym. It was the first gym I ever joined. It became a second home to me. I moved to the south shore but occasionally make the trek north for a workout/visit. Robert the GM is also fantastic! Always happy and very Accommodating

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★ 5

Best facility in the area! 10/10 Recommend

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★ 5

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★ 5

Great service! Robert was very helpful.

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★ 5

Great place

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★ 5

I love this place! It’s my go to gym and the employees are always so helpful

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★ 5

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★ 5

Place is very clean, staff is helpful when in need of assistance Robert is great to chat with. Great selection of equipment for the price.

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★ 5

Wonderful gym, it is as all Work Out World's around, but what it makes the big difference it's the management of the place, Robert does above and beyond to make this place a great place.

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★ 5

Love this place,! The staff is always so helpful, and such a great atmosphere. Always clean! And thanks to Robert for always being so helpful. You guys are the best!

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★ 5

Robert (manager) is amazing! Staff are friendly and the club itself is very clean. Robert does a great job at keeping the club up to standards.

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★ 5

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★ 5

Excellent service and equipments!

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★ 5

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★ 5

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★ 5

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★ 5

Began coming here a few months ago after I got a different job. The gym is a bit hidden but its worth the find. Doesn't get too crowded during rush hour and it has everything you need. The Front desk staff is super friendly and are always willing to answer any questions! Might be the best WOW I have been to in New England.

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★ 5

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★ 5

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★ 5

Friendly staff, clean gym, great price

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★ 5

I joined WOW back in 2014 and I am very happy with the results of my work out routine!! I get extra excited when I go in to work out and the music is playing!!! I love listening to music while working out!! I believe is makes a huge difference!! I am always greeted with smiles by the stuff and they are always very accommodating when they are able to do so!! Keep up the great work guys!!! Thanks again!!!

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★ 5

5 stars, see I told u I was on top of it

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★ 5

Great staff, great service, cheap place to work out with a lot of features. Would recommend to anyone

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★ 5

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★ 5

Great staff with great personality. Especially the manager Roberto. Fantastic place for the price. Would recommend to anyone. Ample parking as well.

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★ 5

New to the area and they were so helpful and happy to help as soon as I walked in! After the last gym I joined I was hesitate to sign up for a new one but the manager, Robert, explained the fees and monthly payments to me in a wonderful way! I am excited to start my summer fitness journey at WOW Medford!

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★ 4

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★ 5

I can't say enough about WOW in Medford! First off I love the staff, they are so friendly and welcoming, especially the manager Robert who makes me smile everytime I walk in. Bethany's classes are the best classes I've ever been to, she is honestly #1 for me! You'll never have a boring class with her and you definitely get a quality work out done. I like how the gym is always neat and clean and the location is super convenient.
The biggest advantage is that it's so affordable!! I definitely recommend coming
to this awesome gym!!!

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★ 5

Great gym, super friendly staff, and Bethany’s classes give you more than your money’s worth.
😊 👍👍👍

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★ 5

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★ 5

-Everything you want in a gym!!

And great location for nearby university students!

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★ 5

Love this gym. Great friendly staff, lots of machines and free weights.

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★ 5

Great place great staff

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★ 5

This gym has come a long way for being in a basement! Robert the manager has done a fabulous job which I notice. At one time I was doing sales and being assistant manager.. and I look at the workers now so different more professional. To get up early and to walk into a gym of all places and your greeting just makes the start of your day... WELL DONE MEFA!!!

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★ 5

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★ 5

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★ 5

Great staff. Robert is so friendly and professional...and also Very very handsome

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★ 5

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★ 5

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★ 5

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★ 5

Clean and great staff workers.

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★ 5

I've been going to Wow in Medford since 2009. This facility has come a LONG way from the early days. I've seen MANY managers come & go, Rob has been here longer than any of them, and he runs the gym like clockwork! He also knows practically everyone's name that comes in regularly, if that isnt exemplary customer service, I dont know what is! 👍👍👍

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★ 5

Dope gym. Gets the job done.

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★ 5

Love it here.
Staff is very friendly, I’ve been coming here every single day for the past 2-3 years.

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★ 5

Wow, I just wanted to thank the manager Robert for been so kind and caring and also believing in his job because it takes a hard working person to be in that special position like him. Last year I was about to change this gym to a closer one around my house in Cambridge but he instead convinced me that this gym is good and to stick around. He was right because Iam in love with this gym now and I recommend anyone out there to really try it.You will feel like family and always will see same people around that really enjoys this gym also. Blessings to all crew in this gym. Special thanks goes out to Robert. Good job❤️🙏🙏

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★ 4

Wow gym is really a great workout place. Opens 24/7 , cheap in terms of money , availability of sauna bath , good equipped machines, and most importantly friendly trainers and staff . It’s really feels great visiting the place every day . Thanks you prajwal for helping me with all my questions and and easy sign up procedure too .

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★ 5

I had been very frustrated dealing with the terrible billing company for a long time and they were no help!!! I came to gym today and Praj the assistant manager solved my billing problem with a lot of patience after hearing me out and he helped me change my mind from cancelling.

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★ 5

I was looking for a gym membership that allows me to workout late nights
Praj helped me a lot, I wasn’t sure about joining Wow but Praj answered all my concerns and convinced me to join. For the price this place is great with all the machines you need.

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★ 5

Sunday Yoga with Sarah is one of my favorite classes that wow Medford offers. Bethany and Joanne are also amazing instructors. The club is always clean anf the front desk staff is very friendly. Robert is a great manager, very friendly and always willing to help.

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★ 5

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★ 1

robert the manager is not very helpful

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★ 5

I came in to try the gym today. Praj was extremely helpful. He helped me answer all my questions and helped me with using the machines. Excellent customer service!

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★ 5

I came in as a guest with my friend this morning. Gym many cardio equipment and weights. Ryan was very friendly and knowledgeable.

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★ 5

I recently moved into the area and was looking for a GYM. I decided to check this one out. The guy that helped me, i think his name was Praj, was very helpful. He showed me the gym and went over all the memberships for me.

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★ 5

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★ 5

I love WOW in Medford. It’s great to go to. The staff is awesome especially Sarah. She’s professional and very helpful.

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★ 5

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★ 5

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★ 5

Best gym ever, best staff, tanning booth 4 is the best.

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★ 5

This work out world is great! When I first came in, I was greeted by Elena at the front desk and she was very nice and did a wonderful job in guiding me through signing up for a membership. They have a wide variety of equipment and everything is kept clean and nice! I would recommend to anybody in the area looking for a place to go to workout!

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★ 5

For $10 per month, you can’t go wrong

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★ 5

Always a great experience at WOW! Equipment and locker rooms are always clean, and staff is friendly and helpful :)

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Robert and his staff are so unbelievably helpful and made me feel right at home when I was nervous to starting a gym ! But it’s been great and every time I’m confused on a machine they are more than willing to help!

Plus the gym is doing great improvements I love it

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★ 5

Clean facilities for a hardcore workout. Nice ab area as well

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★ 5

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★ 5

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★ 5

This is a large facility with plenty of space and equipment as well as ample parking...but the staff is what sets it apart. They are always friendly & helpful. Sarah has gone out of her way more than once to help me adjust a machine or answer my questions and always seems genuinely authentic in wanting to assist members. Five stars!

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★ 5

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★ 5

I absolutely love this gym!!! The equipment and locker room is always on point 👌. Not to mention the staff is always attentive and genuinely nice people especially Sarah Nd Robert. Everyone gives off amazing welcoming and non judgemental vibes as soon as you walk in. I would 100% would and have recomend this gym to so mamy friends to alot of my friends because a lot of the time their reasoning of not going to the gym that is because they have children but they offer daycare to those people that have children. I personally don't have any kids but have seen how amazing they are with everyone's children. This gym is amazing and the tanning booth always have great bulbs in them too 100% my favorite place to go everyday if I could work here I would just because it's such a fun environment 😁❤💪💪

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★ 5

Staff super friendly. Has all the equipment you need

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★ 5

I came into town for two days and was looking for a good gym. I was told to come to Workout World Medford, because they had great equipment and even better staff. I am happy to say that the review was correct! I got here and the staff was incredibly friendly and accommodating! They explained what the gym provided and graciously showed me around. Once I got into the gym, there was great vibe and everything I needed to get a good workout in! If I lived here, I would 100% be a member! If I could give 10 Stars I would. Thank you very much to the Staff I TRULY appreciate you all!

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★ 5

Great place to exercise. The aerobic classes are good.Joanne and Bethany are amazing instructors. Robert the manager is very helpful, and the front desk staff are very friendly. Club is open 24/7 and always clean.

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★ 5

Great place to work out and friendly service

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★ 5

You can't be the price. They offer a huge selection of cardio equipment and a huge free weight area. Clean, friendly staff and I like the 24/7. This is a good place to workout and achieve your fitness goals.

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★ 5

One of the best gyms in the área. Friendly staff and very helpful managment, Robert is always helpful and willing to help. The club is always clean and they play good músic. The price is good and open 24/7.

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★ 5

Wow in Medford is hands down the best gym in the state. Even when I dont feel like working out. Wow in Medford brings me so much energy. Starting from the great employees at the front desk. To the music they play. From all the other members just trying to better themselves. It's an amazing atmosphere. No matter what age shape or size you are, everyone shows so much respect to each other . It's like home for me.

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★ 5

I have been a member of the Medford WOW for many years. To start the manager Robert is awesome and is definitely the best manager I've ever seen there. Robert greets you with a smile, says hello to everyone and is always willing to listen to your needs!

My friends and I take classes only. The instructors, Joanne, Mel , Cara and Bethany are phenomenal! These teachers are dedicated and are definitely an asset to this gym. You get a great workout while still having fun!

The front desk people are great too! They work hard in trying to make everyone coming in happy and satisfied.

I have been to other gyms also and this is by far the best gym ever.

Maria

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★ 5

I have been a member of WOW in Medford for years now and it is a great gym. My friends and I take the fitness classes and instructors here are great (Joanne, Bethany, Kara, Meghan, Mel...). The aerobic room is large and there is always plenty of equipment such as weights which most gyms are lacking. And the manager Robert is wonderful - the BEST this place has ever had! Always available and very attentive to your needs - like when we are all sweating and need more AC! Cannot beat WOW for $20. a month!

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★ 5

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★ 5

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★ 5

Love the staff at WOW! Robert is a great manager!

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