★ 4

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★ 1

I am extremely frustrated with the parking situation here. I have reported this issue to the front desk staff multiple times, yet there has been no improvement. It is absolutely unacceptable that TWO cars are occupying 5 or 6 parking spots. I should not have to park at the back of the building because IDIOTS cannot park properly. It’s also appalling that they can clearly see who is parking inappropriately from the front desk and choose not to take action with the driver or member. This situation needs to be corrected immediately.

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★ 5

They are the best 🥰magic top for sure

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★ 1

What establishment turns water of with people working out in this run down gym! This is unacceptable. 9:20 and there is no running water. That 1 star is actually a -1.

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★ 1

I’ve been extremely disappointed with the state of WOW Fitness Gym in Randolph lately. The gym has become increasingly unpleasant to use. There are ongoing issues with homeless individuals occupying the gym and leaving unsanitary messes in the bathrooms, which management seems unwilling or unable to address.

The equipment is in terrible shape, with multiple machines broken and no visible effort to repair or replace them. To make matters worse, the gym doesn’t offer daycare services, isn’t open 24 hours, and recently increased their prices without any prior notification.

Given the deplorable conditions, I wouldn’t be surprised if the gym is heading toward financial trouble, possibly even a Chapter 11 filing. I strongly advise checking your bank statements to ensure you’re not being overcharged. Overall, this place is poorly managed, and I can’t recommend it to anyone. Proceed with caution.

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★ 2

The gym is ridiculously COLD

It’s like they can’t afford heat

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★ 2

Wendy needs to stop being a smarty pants on the phone. Also change her voice she talks way too loud and let people get a word in.

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★ 5

Watch out for the $59 annual fee.... I was not happy with their response...
The staff and members made up for the loss though BOBBY J is awesome he actually got me started talking classes and I’m so glad I did my health has improved as well as my figure. Let me not leave out CARDIO BLAST WITH DONNA and YOGA which is fabulous worth every penny great people great environment

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★ 5

Good

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★ 5

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★ 5

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★ 5

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★ 3

Weights hardly ever reracked. People talking on the phone while working out. Canton location is better

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★ 4

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★ 5

Great place to workout.

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★ 1

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★ 5

I’ve been coming to the WOW on and off for about four years now. But this year I decided to join Redrood personal training. They are the best! the process was pretty easy to do. They are very very very understandable they work with you the whole time. And do not get me started on the training they literally help you with everything. Like your meal plans and workouts when you don’t have a personal trainer. my session with them was once a week and throughout the whole week I could still feel the training. I highly recommend them if you just need help with losing weight, building weight or just to maintain your weight. It is an investment that I really needed.

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★ 5

I’ve been a member here for over 10 years. This gym has by far the cleanest gym floor along with members having great gym etiquette. I like the layout overall, gives members space and other options when rush hour hits. Only thing I can say I dislike is it’s not a 24 hour gym anymore.

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★ 5

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★ 1

Remember the days of Gym trying to steal your money well...Watch out for Wendy she is the manager . She stole money from my account. I canceled my membership and she took my annual membership out of my account without my permission before it was due. When I tried to explain that I already canceled she started yelling at me and hung up .THE EQUIPMENT OLD AND THR FACILITY OUTDATED...run .

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★ 4

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★ 4

Great place if you want to lift, Terrible music choices through out the day typically but I think that's because of the older crowd. The personal trainer Fadley is very helpful even though I didn't sign up he still showed me awesome workouts to help push my gains. Love the atmosphere the personal trainer brings to the table it makes the gym feel a lot more invigorating.

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★ 4

This Gym is definitely for the seasoned gym goer. A lot of heavy weights, Music choice was a little weird at times. There are 2 reasons I usually go and that is to hangout and get trained by my boy and Personal trainer Fadley. The 2nd reason is to lift heavy weight and make some gains. You can definitely do that here with Fadley and all the equipment they have.

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★ 4

Clean and not too crowded good music

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★ 5

Gym is very very clean and looks great

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★ 5

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★ 1

the lady at the front desk refuse to let me in the gym because i left my id at home and she doesnt allow any guests anymore i get that its the pandemic but still this gym should allow guest to come inside to work out without in id or a membership

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★ 5

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★ 1

Worst organization worldwide. The worst of the worst. Absolute nightmare!

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★ 4

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★ 1

Before pandemic: 24/7 gym 😃
Now: 530am to 10pm ☹

Please make it 24/7 again, as there are still people who love the 24/7 time frame!

Will change my rating when you change the gym back to its original hours of operation.

Thank you for your time.

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★ 5

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★ 1

My experience here was terrible, they don’t even clean machine or contact u when things change in your agreement

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★ 5

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★ 5

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★ 2

I honestly come to this location because it's less than 5 min from my house and the hours work better with my work schedule. Another reason is truly the stuff. They are always friendly.
The gym is pretty clean. But sometimes the visitors are super nasty and leave trash all over. With Covid especially I feel like people should be a little more concerned about their appearance in the gym. It's disgusting to see guys working out with no shoes on wearing dirty socks, or wearing sandals bare feet, construction workers coming straight after work without changing clothes.
I wish the equipment was more updated.

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★ 4

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★ 5

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★ 5

Great place to work out

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★ 3

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★ 3

Its a large space. Free weights are old. They do have lots of equipment. Must wear mask while working out as well.

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★ 5

Great

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★ 4

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★ 3

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★ 1

Gave 2 week notice to members when they decided to move. Then, they would not refund people their membership. Unfair business practices. The members are required to give 30-day notice when they cancel their membership. Bad business practices. If you paid in full, you can't get your money back. If you use EFT they get you for an extra month.

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★ 5

Patrick is a great trainer! Very knowledgeable, and makes the workout fun

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★ 4

It is a nice gym, has plenty of equipment, it's clean,the staff is friendly, and most of all is that they have good hours,they open at 5:30 so you still can go and it won't kill your day.

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★ 2

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★ 5

Patrick is a very intelligent trainer who taught me a lot about the science behind gaining strength in my workouts and he showed me creative routines that challenged me!

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★ 5

Patrick had given me a free tryout for the introduction to my training and seriously pushed me. I’m definitely motivated to keep going!

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★ 5

Got a change to do a trial workout with Pat and he’s GREATTTT 👍🏽
Highly recommend him to anyone who need a personal trainer

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★ 5

Hey pat took me for a great workout I definitely recommend it for anyone who needs to get into shape

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★ 5

Patrick was an amazing trainer who wants to get you on track for your goals

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★ 5

Patrick, the redwood personal trainer is amazing at his job, he knows how to challenge you and push you towards your best potential !

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★ 5

Patrick is a wonderful fitness coach !

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★ 5

You should definitely check this Gym with Sam from redwood personal training you will get fit in no time.

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★ 5

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★ 5

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★ 3

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★ 5

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★ 3

I cancelled my membership 2 weeks ago. Now they took $49 as next annual fee from my account. When I call to request my money they refuse to reimburse it.
Is it fair?

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★ 5

My trainer Alex is awesome! He personalizes workouts for me and I really appreciate that. He makes them fun, but DEFINITELY still a workout! I would recommend to anyone in the area!

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★ 5

The trainers here are great, thoughtful, and really cater their workout plans to you and your needs. Highly recommend!

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★ 5

I really enjoyed the training session professional training I’ll recommend you to go there

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★ 5

Joined here last month cause I did not like planet fitness they are very nice here.Got to met with Alex one of the trainers here and had a free session so I signed up.I know train with Edgar the other trainer here and I am very pleased not only am I losing the weight I wanted I am gaining the muscle also.

Source: Google

★ 5

Alex my personal trainer here at work out world and he is great. Not only does he train me but he makes it fun. He been training me over four months now and I have lost over 25 lbs and lost like 3 pants sizes. I would recommend him to all my friends and family. 💪🏼

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★ 5

Just met with Alex, made me see possibilities👍👍👍

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★ 5

I enjoyed my workout with Alex.😊 that was fun, I recommend someone to try it with him.

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★ 5

I enjoyed my work out with Alex we have so much fun....

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★ 5

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★ 4

Fixed the steam right away!!! I like that...

One thing I would suggest, set the timer for 2 AM-4AM for self cleaning rather than 12-2 for steam room. Still heavy traffic until about 1am.

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★ 2

wouldn't go here if it was a free membership. very dirty gym , poor equipment, and very tiny. only perk is it's 24 hour.

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★ 3

Iij don't understand why members are ALLOWED to leave free weights on the floor nor return dumbbells to their proper place. This is a constant issue and has not improved in my ten years as a member.
Also i never went to a public facility where members can throw trash on the FLOOR without any consequences.

Source: Google

★ 5

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★ 5

This place is getting 5 stars ONLY because the great MARSS_NE worked here. His revaluationary playstyle and idgaf attitude has put him at the top of super smash bros ultimate pgr ranking. If MARSS never graced this establishment with his presence, then this place would get as many star as frames it takes Zero Suit Samus’ jab to come out. ZSS SUX!!!

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★ 3

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★ 4

My gym for 10 years

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★ 5

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★ 1

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★ 5

Favorite gym. Love titanium program

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★ 4

I really like the gym , they did a lot of upgrade there's a lot of equipments
etc... i just wish that the weight room in the back where the dumbells are have more light its dark in there .

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★ 2

This gym has really gone down hill over the years. It was never really nice by any stretch, but for 20 a month, frankly I'd rather pay 60 at some of the other gyms I'm a member and have a great (clean) experience. The only thing it has going for it is geography and its hours of operation. If you are looking for anything beyond a cheap gym with free weights and a treadmill, look elsewhere.

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★ 5

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★ 5

$10 down $10 a month can't beat the price

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★ 4

Good parking great work out

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★ 4

The place is a little bit dirty and a little bit ghetto, but you can't beat the value for the price! More free weights than most gyms that cost 5x as much. Could not give 5 stars for one reason only: the early evening classes are obnoxiously loud and give me a headache. Loud, awful music and an instructor that loves to shout OW! OW! OW! OW! OW! at the top of her lungs that everybody in the whole place has to listen to. People complain about it all the time but it seems that mgmt doesn't want to do anything about it.

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★ 4

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★ 5

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★ 4

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★ 3

Basic, some rude people leave their gross sweat on machines.you get what you pay for

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★ 5

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★ 1

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★ 5

VERY good offering from W.oW. Best sauna I've ever experienced.

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★ 5

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★ 1

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★ 4

Impressed by the renovations!

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★ 1

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★ 5

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★ 5

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★ 5

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★ 5

Is it open for teenagers? 14+

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★ 4

Affordable prices

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★ 1

Unfortunately there's no way for me to give negative stars. But I had a terrible experience in there, it was directly with the "owner" very rude don't know how to talk to people. I usually go to the norwood location it's so much nicer. From my experience today I will be canceling my membership. Been a member since 2013. I'm happy to pay more at LA fitness for better service. WOW SUCKS!!!!!!

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★ 5

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★ 5

No complaints

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★ 3

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★ 4

Nice and quiet place from 9 PM to 5 AM and 1130 AM to 330 PM. It is little annoying when classes are going on as they blast music so loud that you can even hear thrpugh your headphones. I have only seen 50% of members cleaning equipment after the workout. So make sure you clean it before you use it and steam room has been out of order for over 5 weeks now and no ETA on opening up again

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★ 5

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★ 3

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★ 5

Open 24 hours, 10 bucks a month, and actually has squat racks and free weights, this is just a way better version of planet fitness. The place is clean and staff are friendly and helpful, not to mention membership costs less than your post workout meal at the Chipotle across the street.

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★ 5

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★ 5

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★ 4

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★ 5

Great place for your money, friendly people and honestly the gym has gotten much better in the past 2 years.

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★ 5

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★ 3

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★ 5

Nice

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★ 5

I think this gym is great. It has everything you need no matter what your fitness goals are. Staff is friendly and so are the people who go to work out. Open 24/7 day care is great classes are available I go mainly to lift weights the squat racks are the best plenty of benches and free weights. Dumbells go up to 95 place is always clean and the employees work very hard to keep it that way I don't know what more you could ask for I love it here only $10. A month how can you beat that?

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★ 4

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★ 5

No words needed

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★ 4

Good value for just $10 per month. There are two squat racks, two benches, dumbbells up to 100 lb and multiple cable machines, and a large variety of Hammer Strength machines for accessory work. Not the cleanest gym in the area, but the equipment variety, value and 24-hour operation more than make up for it.

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★ 3

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★ 3

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★ 3

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★ 4

Pretty good but music is too loud. I have to wear headphones.

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★ 5

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★ 4

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★ 3

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★ 1

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★ 4

Very affordable and I think it's worth the price comparing to most of the gym in Boston.

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★ 3

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★ 5

Love it.

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★ 3

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★ 3

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★ 3

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★ 3

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★ 1

Worst gym. But no option. They don't even fix the carpets. Seeing the carpet in the same condition from last 3 years.They are waiting for someone to trip. Very rude H.R department. Very hard to cancel the membership but very easy for them to take the money out from ur account. Please check the gym before u sign up for the membership

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★ 5

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★ 1

Disgusting & Cluttered, NOBODY reracks their weights. It could've been 5 stars if they would upkeep the place.

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★ 4

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★ 5

Some people be talking too much. Overall tho, great gym

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★ 1

🤔👏🖒They have an excellent pool on the side of the weight

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★ 1

whenever I deadlift, someone from the office will pop out to bother me. it's gym or not?

Update: finally had to leave this place. I guess it was fine when I was training late nights. But if your training during the day and deadlifting someone will come out of the office and threaten to kick you out over slamming weights. There's no way to gently set down 375 lbs. Or even much less weight will make noise if it's 70% of your Max. That doesn't equate to slamming weights. If you train for strength with free weights, this place isn't for you. One of the best strength exercise probably everyone should be doing isn't allowed in this gym. I only regret not actually slamming the weights at least it would have forced them to cancel my membership since they are going to charge me for the next month even though they forced my hand.
Don't bother calling management. They have no interest in helping you resolve anything.

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★ 1

I give this gym one 🌟 because they are not stable. They said that. Whenever you carry guest you will have to pay for the guest. but sometime when u carry guest they will not dined the person. And geust are to be from 14 to 17 why dined then..
Good facility bad gym.....

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★ 1

I like this gym because it's nearby and love the fact it is open for 24 hours.
The reason that I am giving this location one star is that the sauna has been broken for at least 3 months. Management has told me time and time again that the part has to be ordered. They blame it on the technician. Why not order a new sauna if the part is so difficult to attain. I am considering canceling my membership and going to join LA Fitness if this is not resolved soon.

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★ 4

Needs a few updated machines

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★ 4

Great gym for a low price. The only issue I would say are the weights. There aren't enough and some days you can't find them. However that is the price you pay for a great price.

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★ 4

A lot of good machines for working on various parts of the body

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★ 3

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★ 1

I signed up for personal training through Professional Fitness operating out of this Work Out World location. It's sad to say that because of ProFit, I canceled my membership with WorkOut World.

To call themselves Professional Fitness is a completely false statement. Their employees, from the sales representatives in the gyms to their representatives in corporate offices, are condescending and unprofessional in the manner they speak with customers. I've had an encounter where their sales rep wrote up a "contract" under false pretenses, knowing my friend and I only wanted one month of training. We told her up front we could not afford nor wanted a 12-month program, yet she falsely signed my name to a contract and forwarded it to her billing office.

Trying to escalate the matter took upwards of a month and more of day-to-day contact of trying to get in touch with a higher-up in their corporate office. After constant back and forth, I came to discover one document (sent via email from their own corporate office) that I did not have possession of, that had my forged signature on it, which they claim I had agreed to the 12-month program. Everyone I spoke with said my statement was hearsay and would not listen to reason. While trying to get this issue resolved, their only resolution was to cancel the contract and waive a cancellation fee without offering me any refund of what they took from my bank account without authorization for three months.

I did not agree to the terms, nor were any of them gone over at any time. Simply saying I signed a "contract," and that the entire situation was "hearsay." Please do your research on this company because there are many reviews across the board that complain about issues of refunding customers for training they did not agree to and poor customer service on behalf of their corporate offices.

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★ 4

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★ 5

Old school type of gym and feel

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★ 4

I like the fact that they are open 24 hours a day and you can go the Gym anytime you want

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★ 2

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★ 5

The classes are the best

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★ 5

Love yoga classes Sagarika!!

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★ 4

open 24 hours makes it really convenient

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★ 4

This is $10/month gym which is open 24hours. And unlike planet fitness it actually has good free weights area and plenty of equipment.
Sure its not squeaky clean and fancy, but do you want work out or what?

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★ 5

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★ 1

Horrible/rude staff

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★ 2

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★ 1

If I could give this place negative stars, I would. I opened a personal training membership with someone and they seemed to have left out A LOT of details, on top of assuring me that I could just send a letter in and they would cancel it. I called WOW to speak to someone about this issue and suddenly NO ONE was around but when I went to go sign up, there were at least 3 people just standing around, doing nothing. Suddenly, no one was there. Who said anything about putting anything on my credit report? For a membership? for OVER $1,300?? disgusting. I'll absolutely be reporting them to BBB because this is ridiculous. And no one answers phones...I can't find them on Google...there's no way to get in contact with anyone. I'll be taking the proper steps to get rid of them...including reporting them to BBB.

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★ 3

Friendly staff, clean facilities, and good availability.

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★ 1

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★ 3

This place is just too crowded sometimes and the bathrooms need more improvement. Aside from that is overall an okay gym with 24-7 access to all kinds of machines.

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★ 5

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