★ 5

I love PDP UP fitness or Zumba classes with Renae !!!!

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★ 5

Franklin Y is an excellent facility with multiple offerings within, few being the gym / part time basketball court for youth, indoor walking / jogging track, exercise studio for group lessons. Franklin Y holds an elaborate line of equipment choice for exercising, along with the indoor and outdoor swimming pool.

The leaders and staff at Franklin Y are true community partners and always look out for ways of supporting the community.

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★ 5

we have our daughter in the program and I couldn't say enough good things about them. the email updates ect I love it!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 1

I’ve always appreciated the services and programs offered by the YMCA, but I had a very disappointing experience with one of the staff members at the pool—Christina. Her tone was surprisingly aggressive and unnecessarily rude when speaking to myself. It made what should have been a relaxing visit feel tense and uncomfortable.

I understand staff have responsibilities to enforce rules, but there’s a professional and respectful way to do that. Unfortunately, Christina’s attitude was far from welcoming and really not in line with the values of the YMCA. I hope management addresses this, as the rest of the team has generally been kind and helpful.

I wont be bringing my child to swimming classes anymore even though is paid.

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★ 5

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★ 5

Instructors are always happy to teach and guide their students. The foster a fun environment to participate in

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★ 5

Staff are helpful, friendly and welcoming. I enjoy the weight room and the indoor track.

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★ 5

This is the best Y I’ve been too! Very friendly and helpful staff. My kids love it there! I love the facilities! Highly recommend!!!

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★ 1

Horrible staff, they do NOTHING to accommodate their members. The studio rooms are always booked at the same time and NEVER available throughout the week for regular use by their members despite the fact that most of classes going on in the studio's are no more than 4 kids. I have continually tried to talk to them about this and that they need to manage their studio rooms betters and fairly for all, but they refuse to listen. I have had it up to here with this branch, they simply refuse to listen and cannot be reasoned with. The YMCA in Lincoln, RI is far better were they actually care about their members.

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★ 5

Activities available for everyone in the family irrespective of age.

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★ 5

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★ 5

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★ 5

The Y is one of the most special places you can imagine. When you walk through the doors, you enter a world of caring and friendship. Everything is geared to the benefit of members, from incredible classes and gym, to the fantastic pool and it's activities. Plus, it is run by happy people who impart that feeling to everyone who enters. In a nutshell, you can't beat the Y!

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★ 5

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★ 1

The lady answering the phones is very uninformative and Lacks customer service skills when inquiring about membership Please hire somebody more helpful

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★ 5

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★ 5

The facility and staff are excellent!

I am part of the livestrong program for Cancer survivors!

Jill and her team have helped me get back on track with exercise and their support have been invaluable to my recovery!

Thank you!
Liisa Jackson

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★ 5

Almost 5 years ago, my MS transitioned from relapsing remitting disease to secondary progressive, which there are no good medication’s for. The only things that help me to improve and prevent progression are physical therapy, and yoga classes, aqua Zumba classes, and the gym at the Y!

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★ 5

Our family loves the Y. My favorite part is that the daycare and after school program bring my kids to various YMCA classes during the day.

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★ 5

Everyone is so welcoming and helpful❤️

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★ 5

My daughter is super engaged in her dance and swim classes, plus we are very happy with the preschool program. She talks about her friends and teachers all week long. We basically live at the Y now.

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★ 5

The Livestrong program is great! I love the new equipment in the gym.

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★ 5

I like ,thank ymca for your service 🙏🏾

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★ 5

Friendly staff, quality Pickleball scene, however we urge the Franklin Y to follow the example of other Y branches and offer pickleball leagues—there is ample demand and volunteers to run the leagues. This would be incremental revenue for the Franklin Y.

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★ 5

Great programs. Love the ymca

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★ 1

We joined YMCA, Franklin hoping for a good and welcoming environment, but the employees ruined our experience. They were rude, unhelpful, and made us feel like we didn’t belong. Instead of being professional, they treated us with disrespect every time we visited.

Even after we explained our concerns, their attitude didn’t improve. It felt like they didn’t care about their customers at all. Because of this, we stopped coming, and we are very disappointed.

I don’t recommend this place unless they seriously fix their staff’s behavior.

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★ 5

Teddy is our grandson’s swimming instructor and we are so impressed with the job he does. He works really hard to help each student to perfect their strokes and dives!

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★ 5

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★ 5

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★ 1

Title: Disappointment and Disrespectful Behavior

I enrolled my children in a swimming program, but unfortunately, the experience turned out to be a complete disappointment. The schedule kept changing, and due to a lack of clear information, we couldn’t attend the lessons despite preparing for two weeks. Every time we went, we were met with a different excuse.

When we finally insisted on joining the class as a family, the staff responded with a rude and disrespectful attitude. My 65-year-old mother struggled to get out of the pool because they wouldn’t allow her to use the stairs. Instead, she was told to crawl out from the side of the pool without steps. This was an inhumane and inconsiderate approach.

After weeks of dealing with this disrespectful treatment, we decided to cancel our membership. My children were deeply upset and heartbroken by the whole experience. As someone who went through this, I recommend being cautious to avoid similar issues.

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★ 5

The best Aquatics classes there is . Great and well trained professionals , they really push the kids to do strive and do their best. Both of my kids love it , my son has sensory processing and the YMCA SpecialEd team helped us tremendously and he is now thriving !

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★ 5

Staff are very helpful. The gym is well maintained. The programs are diverse for all age groups. The organization is charitable and involved in the community.❤️

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★ 5

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★ 5

I workout almost every day

My grandchildren love the swimming lessons

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★ 5

Me and my daughter love swimming and gym very much.

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★ 5

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★ 5

Love this location and the staff is phenomenal! I can’t wait to use the pool and splash pad for my kids next year!

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★ 5

Great facility and staff!

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★ 5

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★ 5

I enjoy the Pool exercise programs at 8:15 a.m. I also would like to see Saturday at 8:15 a.m. pool exercise for Seniors!

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★ 1

Rude summer camp staff

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★ 5

Not to be dramatic but, the Y has changed my life. Being a SAHM can be lonely and hard and I’m feeling the best I ever have (even pre kids) now that I’m regularly at the Y. Every single person is so sweet and ready to jump in and help with a smile. The child watch is a game changer and the main reason I joined in the first place. Every teacher is a saint and an absolute joy. My girls love them and enjoy going to the gym “with” me. I get time for a good workout and relax and take my time before grabbing them and finishing our day. I can honestly say I’m in a better place thanks to the people here at Hockomock Area YMCA. Thank you! I highly recommend this place and if you wanna check it out I’ll meet ya at the boot camp class Wednesday mornings with Jess. You’ll leave feeling stronger than ever!

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★ 5

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★ 5

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★ 5

The YMCA camp in Franklin MA is phenomenal, my son goes every year and loves it more and more every day.

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★ 5

All the Y camp wiggi people always have a smile on their face even though they are dealing with the heat and sometimes dealing with a difficult child.
Laura, Alex & Lacey are rock stars. I appreciate all the staff for always being kind and patient.

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★ 5

Camp Wiggi, walked me through my LO pre school camp. She enjoys it and the staff are so friendly and enthusiastic about what they do for the children . Everyone is very attentive. Thank you for all you do!

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★ 5

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★ 5

I want to write about the children's summer camp at the YMCA. My granddaughter has a fun and memorable time here. Each new day is different and full of activities, from which the children receive a great boost of energy and emotions. The children not only relax, but also improve their health, visit the pool, do morning exercises. The time spent in the camp is not only fun, but also educational, and the general atmosphere encourages children to unite. Thank you to the entire staff of the camp for the fact that you treat the children with great attention, understanding, kindness and love, trying to make their stay in the camp exciting and memorable.

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★ 5

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★ 5

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★ 5

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★ 5

Wonderful place to send your little one.

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★ 5

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★ 4

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★ 5

A very friendly place, dignified building, with folks to meet from various towns, cultures, and general backgrounds; everyone cares about community and the staff fosters that mindset. I'm a pickleball fanatic and our group is loads of fun from beginners to 'working on your 4.0'. But I see so many families with the same smile on their faces coming from the pool or walking into the well equipped gym or one of the musical/boxing work-out groups. There is something for everyone and the child watch folks, including my daughter, are very caring and love; watching your little ones while you take a needed break. Come on around... Y not?

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★ 5

Great pickleball here at the Y!

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★ 5

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★ 5

The pre-k basketball was great! The kids were all enjoying it and no one was crying that they didn’t want to be there. Their skills all improved quickly by the end of the season.

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★ 5

Todo excelente , súper agradecida por todo

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★ 5

organized, clean place, good equipment, and teachers of extra activities prepared and with excellent humor

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★ 5

Everything available

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★ 5

I’ve been going here since 2017 and have always had a great experience! This is the only fitness club in the area (that I know about) to have an upstairs track!!!!

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★ 5

Highest recommendations. Excellent selection and quality equipment. They have programs to fit everybody. They can help you with weight loss weight gain. They've made a healthier me and my family I was 300 lb last November. I'm 120 a year later I go to the gym every day to work out build muscle. I've never felt better. Everyone there is extremely polite and they're willing to help. They have a huge variety of children's programs, whether you're a single person or a family and they help with any budget

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★ 5

I use the arm bike lately. Been a member there for about 20 years. My kids sort of grew up there and now a days they meet their friends there. Both my kids learned to swim, play basketball and soccer there. It is a family oriented health spa. Several renovations have been completed over the 20 period and to me the entire complex still seems new as the day we joined. The people who work there are friendly.

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★ 5

Everyone is very helpful and friendly from the front staff to the fitness instructors and the members. I’ve gained many fitness buddies due to my membership at the Y. Makes me come back for more!

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★ 5

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★ 5

Great place, friendly staff and the facility is always up to date with the latest equipment. You'll love it.

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★ 5

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★ 5

I LOVE the Franklin Bernon Family YMCA! I get so much "bang for the buck" there, with great programs and activities. I've met AWESOME people, both members and staff. I HIGHLY recommend it!

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★ 5

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★ 5

Joining the YMCA has been one of the best decisions we have ever made as a family. From the activities for the kids, to the Stronger Together program for not only my physical wellbeing (but mental too!) and the daycare options to allow me the time to participate has been amazing for us all.

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★ 5

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★ 5

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★ 5

Excellent organization that should be supported!

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★ 5

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★ 5

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★ 5

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★ 5

Great instructors!

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★ 4

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★ 5

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★ 4

Been coming for years, my kids love the swim class. Made so much progress in such a short time.

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★ 5

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★ 5

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★ 1

Water Zumba enjoy

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★ 5

Awesome

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★ 5

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★ 5

It just one word... Family

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★ 5

All the teachers are wonderful and great people

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

My favorite is the LiveStrong/Strong program. It's a wonderful community of people that celebrates life. Our trainer, Jackie Robison is phenomenal. She provides modifications for those who need them, repeatedly demonstrates how to do each exercise, encourages us all the time and has a heart of gold. There aren't enough adjectives to describe all that Jackie does for us. I appreciate the creative workshops offered and have enjoyed helping to coordinate some of them. I've tried out a couple of other classes this summer, which has been fun. It's nice to have a wide variety to choose from.

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★ 5

The camp counselors at Camp Wiggi are so nice and such wonderful role models. Our boys light up every time they see a counselor! The whole day is so well organized and I feel so safe sending them there. Highly recommend it.

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★ 5

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★ 5

We love Camp Silver Lake from the Hockomock YMCA. They care about the kids and make me comfortable that my child is happy and healthy.

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★ 5

My family absolutely love the YMCA! I am a single mom of two boys with special needs and we can't afford the membership of other clubs and some activities. At YMCA my kids can participate on tons of activities, classes and enjoy all the health social environment, essential for their development. I can't say thank you enough for all the support and opportunities of inclusion: The YMCA is like family to us! Thank you!

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★ 5

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★ 5

Water Zumba, smile, sing and get a great workout!

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★ 5

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★ 5

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★ 5

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★ 1

Staff does not take feedback well nor do they communicate well. Solid gym layout but full with young kids. Avoid if you want peace and quiet

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★ 5

Really enjoy swimming. Staff tell me when the lanes are all open and I go when I Know I can get a lane!

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★ 5

Always a good feeling coming here! Working out, and addition to the workout facility, has many classes and great staff, and the Sauna and Hot tub makes you feel like a million!

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★ 5

I’m involved with stronger together. I haven’t felt this good in years. Love all the trainers and have meet great people in the class.

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★ 5

Ymca has been a staple in our home for over 20 years !!! They helped us through some very difficult times in our lives … and now we give back to those that are in the same or other life events needing a little help and support to get through any obstacles thrown in our/their way ! Life without the YMCA and it’s integration program Would not be the same !! Thank you !!!

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★ 5

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★ 5

Love the Y in Franklin. Totally recommend fir the whole family.

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★ 5

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★ 5

bet YMCA ever. :) we're very involved in it, camp, swim, gymnastics... weights & cardio, etc. Very invested in this YMCA and plan to keep coming for years to come.

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★ 5

Pickleball at the Y is the best. Everybody is super friendly and encouraging. My Dad and I are beginners and play every week and are so thankful for the support from fellow Y members. Highly recommend!

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★ 5

My grand-daughter Naomi loves the swim classes and Gymnastics. Naomi's swimming techniques are so much better from last year.

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★ 5

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★ 5

Love the variety of classes, and the diversity of people that enjoy the Y!

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★ 5

10 out of 10. The staff feels more like family. We love The Bernon family Branch! Both of my boys will continue to grow with the YMCA and the amazing programs they have to offer for everyone!

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★ 5

Lots of equipment. Great variety of ground exercise classes, especially after 530 pm. Instructors are so personable ❤️. Staff is so friendly ❤️ . Clean. Lots of parking

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

The after school care program and summer camp are both great!

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★ 5

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★ 5

My kids loved it!

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★ 5

Amazing and friendly staff with great equipment!

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★ 3

A lot of equipment and things to do. Could use more maintenance help. Childcare is nice but would be more convenient if hours were longer and I could go earlier or later or at lunch time would definitely go more. Nice splash ground and outdoor pool area. Youth programs fill up too fast for me to sign my little ones up for.

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★ 5

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★ 5

Very friendly staff. Extremely helpful. They answered all of my question and were knowledgeable about the programs that are offered. Affordable and fun camp for children for summer. Great experience.

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★ 1

This facility is strictly for kids, I been here for 2 month, and the courts are never able either the pool, and the gym has no space, this facility should be much cheaper then it is, do you the fact it’s half pre school kids.

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★ 5

Great place to work out, they have an indoor track, indoor pool, and an outdoor pool. In addition they have indoor and outdoor basketball courts. The staff (especially the gym staff) are exceptional. The membership price for one person is currently pretty expensive but the family membership is tolerable.

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★ 5

Great gym, knowledgeable staff, clean facility. Check out my man, Bobby a trainer there. Outgoing, friendly and will super motivate and get you to your goals!

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★ 5

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★ 5

Great place. Great people

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★ 5

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★ 3

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★ 5

Love this Y. Employees have always been very friendly and welcoming. Great atmosphere

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★ 5

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★ 5

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★ 5

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★ 5

Great Y. Love the yoga classes, gym and track. Very clean, good overall facilities. The kids camps are fun too and my daughter enjoys both the school break camps and summer camp.

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★ 5

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★ 3

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★ 5

I have been coming here for almost 5 years and I love it. I can't say enough good things about it, especially the childcare.

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★ 5

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★ 5

Good value, lots of diverse options, and we take a bit of a drive so that our middle schooler can also work out! Great place!

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★ 4

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★ 5

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★ 1

The counselors treat all of the kids like trash and disrespect our needs they make us play out in the hot sun even when we don't want to it very unfair and parents should not put there kids in this living hell!

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★ 5

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★ 5

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★ 1

Very dissatisfied with service...been a member for around 2 years. Ever since joining looking for activities for my pre-teen other than joining sports teams, to no avail! They supposedly offer programs for promoting exercise in kids, specially those with high BMI's, but they are only good on paper...no real help there! Spinning bikes are very old and outdated, plus they don't have a separate classroom for them (you have to carry them inside and out of a closet). Also, spinning classes are getting scarcer and scarcer (which are my favorite). Not worth the money invested!!!

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★ 3

Great free weights , nautilus , and cardio machines but the basketball courts are occupied nearly every day by non basketball programs , very obnoxious

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★ 4

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