★ 5

Super friendly and communicative!! Super clean and perfect place!

Source: Google

★ 1

Terrible company and terrible customer service. DO NOT SIGN UP FOR THEIR "agreement".

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★ 5

Today was an excellent experience with Tracey and the Anytime Fitness club friendly professional and accommodating for a valuable savings .also very clean environment.

Source: Google

★ 5

I’m taking group lessons there and it’s very helpful especially me being a beginner in the gym.

Source: Google

★ 5

dawn and tracey work super hard to keep the gym clean!! the equipment is newer and better, in my opinion, than the surrounding locations. i’ve met a lot of my fitness goals since signing up in february and i would recommend this gym.

Source: Google

★ 5

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★ 1

The manager is unprofessional and got mad because a shower issue in the Men’s shower needed attention. Tracy said we clean the shower once in awhile. Ok??? Not sanatized no soap in dispenser, it falls off the wall and broke my toe. They fill it with soap when they feel like it. How professional. What’s the use of having 24/7 business when ur shower is not ready for 24/7???? So crybaby Tracy got mad because I brought this to her attention. Another Monday crybaby. So good luck and bring your own soap gentleman and don’t touch the soap dispenser it falls off to your feet.

Source: Google

★ 5

Thank you to Dawn, for working with me trying to get FintnessYourWay/Tivinity provider information to take. You patiently worked through a few settings, including getting on the phone with them. Frustrating for both of us, but you persevered and got me setup!

Source: Google

★ 5

PT Adam is knowledgeable on the correct way to train for specific results.
He explains, makes suggestions, and cares about overall health. His good humor makes training fun. Also, I love the atmosphere and clientele of this particular gym. I credit the past 9 yrs w Adam and ATF with my good active health at 86.

Source: Google

★ 5

Tracy was very helpful in getting me set up for the gym

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★ 5

Tracy was extremely helpful with getting me set up. She explained everything very well and clear!

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★ 5

What a first time great experience Dawn is a gem very kind very nice very knowledgeable I'm very excited to start this New Journey with them

Source: Google

★ 4

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★ 5

Dawn is amazing, her smile lights up a room. Gym is amazing and clean.

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★ 5

Love this gym. Trainers are top notch and Dawn in the office is always smiling and cheerful, brightens my day. They're always cleaning, interacting with members and full of positive energy.

Source: Google

★ 5

I have been coming to this gym for several years and I’ve always found it clean and the staff very attentive. I really enjoy coming here.

Source: Google

★ 5

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★ 5

Friendly professional staff. Nice and clean environment. The close proximity to home makes it nice and easy to come and work out.

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★ 5

Both Tracy dawn were amazing and helped me get all settled in and it was a great welcoming experience

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★ 5

Tracy is very helpful, and very nice
The place its very clean and has what im looking for and the staff seems very uplifting.

Source: Google

★ 5

Awesome experience. Very helpful and friendly staff. Tracy was great and very helpful.

Source: Google

★ 5

I started attending Anytime back in February and cannot say enough great things about the facility and the staff! I went there with personal goals (that I have previously failed at reaching) and Tracy welcomed me in assuring me it was the right place to be. With her getting me to take the first step, and my amazing trainer Adam pushing me to be the best version of myself, I am happier and healthier than I have been in years! They are wonderful!

Source: Google

★ 5

Very clean and very helpful staff! Tracy was wonderful!

Source: Google

★ 5

I’m new to the area. Originally, I reached out to this location inquiring about a membership. Life happened and I did not make my scheduled appointment. Tracey was my contact, she stayed positive, friendly and professional. She explained all the membership options over the phone. I have not pulled the trigger on signing up, but at very least I wanted to give her credit. She’s been awesome ♥️!

Source: Google

★ 5

Definitely!!!

Source: Google

★ 4

I was asked to leave a review, and I don't mind at all, but any review I make is going to be as much non-bias as possible. I wasn't paid for this review either. Not that I think this location offers that so you can probably trust most of these reviews to a greater extent than say Amazon reviews which are bought & paid for.

My previous regular Anytime location closed on little to no notice for most of it's members (off 23 mile and Gratiot). For my Fiancé and I we happened to notice a sign on the door the night prior, and I happened to find the fine print saying transfer in X days or your membership is terminated... We normally go late at night since we work the night shift so I can't comment on general day traffic for either location. It's usually no more than 3-5 people around midnight though on any given day at both locations.

Anyways we moved to the new Baltimore location. The manager Tracy worked with us on the transfer process. She maintained our existing payment structure, and I only have good things to say about her. She's been very friendly the 3 or 4 times We've interacted with her. Communication has been great as well. I don't think I've had to leave a message once and I've called at least 2 or 3 times so far. As a newer member at this gym I really can't comment on overall cleanliness, but I can say that I've personally saw the manager emptying out the bins, and cleaning on at least two separate occasions. Compared to our old location where they didn't even have the decency to refill the wipes the last two weeks before they closed (without telling anyone) this location is MUCH nicer. It's more spacious, the bathrooms are noticeably better and have basic amenities (single occupancy), and the couple of times I've saw equipment down it was repaired fairly quickly, and it has a good number machines than our old gym. That being said the pads are worn on at least once of the machines that I can recall, and I've saw the weighted balls deflated at lease a few times.

I do have 1 minor gripe. One of the machines that I previously used regularly is missing (T-bar Machine), two smaller pieces of general equipment aren't stocked (leg rollers, and 5lb cable weights). Also the mats are small and thin. My feet literally hang off of them when I'm doing mat exercises making them more complicated. I mentioned these to Tracy when we first migrated our membership over, but wasn't expecting them to be purchased. So far nothing, but that's how these things go. Each gym is slightly different.

The primary reason I knocked as star off is for when I asked Tracy (who then asked Adam? / a trainer) about how to add 5lb weights to the cable machine without a 5lb cable weight since the blocks only come in 10 and are fixed to the machine. Adam instructed me to use a 5lb barbell weight, and to just protrude the cable pin through it as well. This does add 5lbs to the cable weights, but the pin doesn't sit flush to the weights, in fact it's angled and every rep you do further loosens the pin. Now take the scenario to the assisted pullup machine. No safe at all in my opinion. Furthermore 1 or 2 of the pins are partially broken on the cable machines. I can't say for sure the cause, but I sure can conjecture. Ultimately I invested in my own cable weight, but it's not compatible with a few of their cable machines that have reinforced bars (preventing the add-on weight from sliding around the top of the cable weight attachment

You can edit the music shuffle using Rockbot app

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I purchased a set of active heart monitors. I set them up the rest of the way when I got home and they worked right off the bat today. They work great & I don't have to worry about checking my heart rate 24/7 (I have low blood pressure, and breathing issues) & I can compete against my Fiancé, but I doubt I'll ever win lol. I've only once saw a single empty wipe container. Most of the setup was done for me on the device by Tracy, and it was ready to pickup in a timely manner. A+

Source: Google

★ 5

Tough location but well worth it. Very friendly and clean

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★ 1

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★ 5

Great Staff!!

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★ 5

Phenomenal gym.
Super Clean, Super friendly.
The manager Tracy is super nice and makes you feel at home.

Source: Google

★ 5

I'm a new member to this location, but not to Anytime Fitness. The woman who signed me up was very nice and helpful. The location is small and less busy than some other gyms in the area; which I prefer. As far as gyms go, I'm happy with the location and price.

Source: Google

★ 5

Nice and clean, not busy during afternoon.

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★ 1

I signed a open ended agreement and they forged that I signed a 2 year agreement. They are very slimy and liars. Please consider any other gym

Source: Google

★ 5

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★ 2

Dirty. No hot water ever. Not worth the $40+ a month anymore sadly.

Source: Google

★ 1

This gym is so dirty. I’m not trying to be rude but I have never seen them dust this place. And it smells so humid and musty not sweat but like there’s water somewhere. They seriously need to clean every single day. I go to the algonac one because it’s so clean. They clean every shift. Every time I walk into new Baltimore gym the manager is just sitting at the desk. Clean something!!! There’s hair and dust EVERYWHERE

Source: Google

★ 5

Staff here is great and always helpful. The place is clean and welcoming. Bathrooms and showers are kept clean as well!

Source: Google

★ 1

Gym needs to be dusted/vacuumed desperately. There is dust and hair all over the equipment due to users not wiping down. Also sanitizing spray and cloths would be beneficial to help get dust and hair off equipment rather than using multiple wipes.

Source: Google

★ 1

Changing my review cause I just seen 4 kids all get let in by one key today at 10:25pm, not cool. Something needs to be done about this!!! Also would like to see spray bottles and cloths to clean the equipment, the wipes are a waste and don’t dry quickly.

Source: Google

★ 5

Adam is very knowledgeable and explains everything we are doing. I have autoimmune diseases and he makes sure he adjusts exercises as needed.

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★ 5

Quiet and never too busy. Plus personal training and classes with Adam are a must.

Source: Google

★ 3

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★ 3

Cleanliness. We pay an additional $50 a year for a "cleaning fee" with our membership. I've tolerated the club being not super clean --- but during fish fly season, take a blower and get them off the doors, windows and walls! The smell is absolutely disgusting! Disappointed.

Source: Google

★ 5

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★ 5

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★ 5

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★ 1

Small gym and horrible contract.

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★ 5

Always clean and friendly staff!

Source: Google

★ 1

They lie
Lie
Lie
Lie
I was told if I paid with auto payments, twice a month, I could cancel at ANY time.
Specifically questioned the team member before signing this was correct, I could cancel anytime. She reaffirmed that if I did the automated payment, I could cancel at any time!
Well, LIES!!!
Stuck with a membership there until 2024!!!!
Only thing they’d offer was transferring it to a different location.

Source: Google

★ 1

Maybe one day it will be a place to visit again. Pretty much stopped coming to this location back in spring 22. Infrequent trial visits thru the summer. Stick a fork in it

Source: Google

★ 5

Great sized place to sweat like the pilot in "Airplane!" 1980

Source: Google

★ 5

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★ 5

One of the best Anytime Fitness's That I have been in.

Source: Google

★ 2

Decent little gym. Kept pretty clean in terms of the restrooms. Never see anyone actually cleaning off equipment and members are not held accountable if they leave a mess of sweat or weights left all over. After hours the absolute worst. Tons of young kids come in on one card and just destroy the place and nothing is ever done about it. It's actually very frustrating that staff doesn't manage the floor at all that's why I give it 2 stars. I'm not paying to clean up others messes.

In response to those bashing Adam, they are wrong. He is always positive and professional. He is high energy and bounces around to equipment with his clients, yes sometimes to what you are on. But if he sees you nearby he will always ask me if I'm using it or if he starts setting up I'll tell him I'm on it and he always goes to find other equipment. I have never seen him steal equipment or treat any member poorly.

Source: Google

★ 3

Checked it out but decided to go elsewhere because here(unlike the gym I ultimately decided to go with & others) they wouldn't allow my pre-teen (even with my written/signed consent) to workout WITH me(& of course I was willing to pay for her as well) I was just disappointed with it being a nice gym and all that I really would of liked to have been a member

Source: Google

★ 5

Great Gym!
Glad I joined

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★ 5

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★ 5

Clean a best personal trainer there. His name is Adam.

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★ 5

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★ 4

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★ 1

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★ 1

They continued to charge my credit card after I cancelled my membership. Good luck trying to dispute that one with their awful management.

Source: Google

★ 4

Good food, a little on the high side

Source: Google

★ 1

This gym is a scam. Even though you are no longer under contract and have cancelled multiple times, they will continue to charge you. Stay away from this gym the owners are trash an unprofessional.

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★ 4

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★ 5

Very nice place to workout at.

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★ 5

Burn baby burn. Thanks Roger Silvestro Builders Inc

Source: Google

★ 5

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★ 1

Wow, the reviews will keep me from even inquiring about this place. Good luck with your business.

Source: Google

★ 1

Adam has the worst gym etiquette. When he is training people he doesnt care about other customers. He will jump on your equipment everytime. This happens a lot to me been coming here for over two years and will not come back because of him. This is my last day and ending my workout early because of him. Never again

Source: Google

★ 5

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★ 1

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★ 5

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★ 5

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★ 1

What is going on at this gym?! Good place to work out, because it's close to my house and it's clean. Period. Management is poor and quite unprofessional. Large turnover in staff. Adam (personal trainer) is usually there, but that's it. Office opens late or sometimes NEVER. Guest policy $10pp Monday-Friday 10a to 5p Only No weekends or evenings👎

Source: Google

★ 1

STAFF IS RUDE, district Manager Tracy has poor customer relation skills, glad its only a gym she's in charge of... but now I'm locked into a 24 month un breakable contract, which was never gone over with me at the time of singing, I signed a generic open ended contract at says "CLUBS are independently owned and policy's may differ". Not once was I give the actual Policy for this CLUB. Unethical way of doing business. I will make sure every I talk to about this place is aware of the bullshi* games they play. clearly there are issues with the way things are done, since I'm the third person to comment on the lack of explanation. Hope this will help future customers make the right choice and not do business with this place...

**Tracey did also state she will reply to me review to try to make it look in accurate.**

Source: Google

★ 1

I had a terrible experience with Anytime Fitness. I went in to cancel my membership, and the employee working told me it was canceled, but I would be charged one more time because they need a 30 day notice of my cancellation. After getting charged two more times, I went in and another employee told me I had to call a number and cancel it through this number. I call the number and it is now making me email them. Don't waste your money in this trap, go to another gym.

Source: Google

★ 4

Source: Google

★ 1

If I could give less stars I would . This club traps you into a agreement and keep charging your card . The automated call line makes you stuck in a loop so you cannot even talk to anyone . Now on the inside the tanning bed didnt work they while time I worked out there. Planet fitness is just a little further and way better rates and tanning, red light therapy and even massage beds for 20 bucks month. Anytime fitness is a waste of money

Source: Google

★ 3

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★ 4

Always clean and organized. Very limited free weights however.

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★ 3

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★ 3

We lost a ton of weight.....just waiting for a machine to use....

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★ 5

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★ 4

Clean. No staff when I visited.

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

I am usually there between 6:30 and 8:00 am. It is never busy at that time. The staff comes in later, so I never see them, except for Adam the trainer. Adam is very nice.

Source: Google

★ 5

My favorite place to go. I I'm not home or at work, I'm here working out. Great atmosphere, the trainers are outstanding. There is no judging, everyone is always respectful. It's just a great place.

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★ 3

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★ 4

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★ 5

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★ 4

Nice layout and large space

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★ 5

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★ 5

A great place to meet and workout in a clean gym

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★ 5

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★ 5

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★ 5

Best gym never crowded

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★ 4

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★ 5

Love the staff and the gym

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★ 5

Clean and great staff

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★ 1

Mostly all equipment is broken and doesn't get fixed. Staff are rude and only care about themselves

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★ 5

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★ 5

New equipment. Nice people

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★ 4

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★ 5

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★ 5

Very clean facility. I do my daily workouts here after work. The staff is friendly and helpful. There is a good range of equipment at this facility and it is rarely so busy that I can't use a piece of equipment. The staffed hours are pretty good and they are very good at welcoming new members who that haven't seen before. Also since it doesn't give a place for the non-staffed hours, they are 24/7 for people who don't know about these gyms.

Source: Google

★ 2

Nice equipment but waaaay to overpriced and small..

Source: Google