Aqua-Tots Swim School Woodhaven

Woodhaven, 21621 Allen Rd, Woodhaven, MI 48183 | β˜… 4.8 (197 Review)

πŸ“ž +1 734-818-8111

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Swimming school Baby swimming school Swim club Swimming facility Swimming instructor Swimming pool

About the Club

Aqua-Tots Swim School in Woodhaven provides year-round swimming lessons for kids of all ages, including swim lessons for babies and toddlers. Our world-renowned swimming instruction and 'safety first, fun every second' approach features certified swim instructors, a family-friendly environment, and state-of-the-art facility with a cozy 90Β° pool. Aqua-Tots serves more than 150 communities worldwide and is trusted by parents to teach five million swim lessons every year. Since 1991, we've been committed to a legacy of safety; please visit our website to learn more about swim lessons for children at Aqua-Tots.

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 Aqua-Tots Swim School Woodhaven
 Aqua-Tots Swim School Woodhaven
 Aqua-Tots Swim School Woodhaven
 Aqua-Tots Swim School Woodhaven

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Reviews

Hannah Cooley

β˜… 5

We’ve had a wonderful experience at Aqua-Tots, they are so friendly, the coaches are so patient and knowledgeable. They really help the kids have a great time learning to swim and making it an enjoyable experience. We really love going!

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Eli Ra

β˜… 5

This Aqua-Tots location has been the best for my kids. I can't say enough good things about the facility and staff. All the coaches have been great but Coach Bella, Coach Miranda, and Coach Jordan have been amazing. The front desk staff are all so friendly, professional and very helpful. The pool and facility stays clean. Ashae is an absolute rockstar; she even knows all the kids by name. I highly recommend this place.

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caryn prather

β˜… 5

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Adam Guffey

β˜… 5

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Lateika Gause

β˜… 5

Organized, clean, and I appreciate the feedback after my son’s class.

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Karli Pinkowski

β˜… 5

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Brittany Barrientos

β˜… 5

Love it here! The coaches are great. My daughter especially loves Coach Bella and Coach Olivia. She's been able to build trust with both of them. The front desk employees are also very helpful and professional.

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KT Parker

β˜… 5

The coaches are wonderful. They are patient and keep the kids engaged. Its a really good program

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Deanna Ozment

β˜… 5

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Kimberly Glines

β˜… 5

My daughter's learning how to swim and float! She's being taught safety. The instructor's are very pleasant to learn with . 10 out of 10 ! UPDATE my daughter has leveled up and she's swimming independently over her head at the beach ! This is definitely a life skill every child needs. We love Aqua tots !

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Madison Nicole

β˜… 5

We just started a couple weeks ago for my 7 month old. Rilee & Olivia are both great! We love coming every week. It’s not only adorable but a great skill to learn for the littles. Everything is organized & very clean!

Edit: my son has been going here for about 9 months and we are unfortunately moving. The girls at the front desk are the NICEST people. They’re always friendly and smiling and so excited to see my son, Zealand. We have loved every coach here and they have been more than outstanding. We will miss this place dearly. You guys rock! -Zealand

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Raminder Kaur

β˜… 5

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Mario Marten

β˜… 5

Great, clean place for the kids to start learning how to swim. Great staff, and flexible hours. Highly reccomend it.

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rebecca dickow

β˜… 5

Love everything about Aqua Tots. Professional, friendly and our girl is learning so much! Great investment!

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Victoria Voreis

β˜… 5

My kids have attended pretty much since our closest location opened. Very impressed with the level of education we receive here and that it is skill based. Other swim schools do it based on age and feel like that holds the kids back from expanding their skills. My oldest kiddos have now graduated out and I am very confident in their swimming abilities!

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Shannon Shaul

β˜… 5

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Julie Strong

β˜… 5

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Mango Jerry

β˜… 5

their swim coaches are actual angels. they are the sweetest people and do such a good job.

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Arnell D. Carmichael

β˜… 4

I've been here twice now. When I see a quality place I hold back just a little bit because I've only yet to learn what it's like. It seems very cool and a very peaceful place. The fact is that the young kids are learning and I'm just a guess. So let's go with this for a while and maybe we can advance to five star!

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Jeremy Roos (JrGroucho)

β˜… 5

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Olivia Penta

β˜… 5

Never been here funny name tho. 5 star

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Sandy Couture

β˜… 5

Aqua tots is the best!!!

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Kerry Lang

β˜… 5

Swimming is a great life skill for any child to learn. It has been a positive experience for my granddaughter. Its been an amazing journey watching her go from a toddler learning to swim to a proficient swimmer. Would highly recommend.

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Allison Lemerand

β˜… 5

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Kaylee Cavanaugh

β˜… 5

The people there are so kind. The employees at the front desk are so helpful and flexible! The teachers are great with the kids!
My kids absolutely love it and have a blast while learning a life saving skill.

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Ana Haxhillari

β˜… 5

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Destiny McLaughlin

β˜… 5

He loves swimming lessons. The instructors are lovely.

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Laura Stimson

β˜… 5

This aqua tots is definitely kid friendly, clean and have great teachers for lessons! We love going and seeing my kid smile during every lesson!

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T M

β˜… 5

My daughter absolutely loves the classes and instructors! We are super happy here and love the flexibility of scheduling and that they offer make up classes! She went from needed a flotation device to starting beginner independent swimming in less than 3 months!

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Karley Weber

β˜… 5

My kiddos love coming to swim each week. The staff are so wonderful with all the kids ensuring each one has a good experience. It’s natural for younger tots to have some apprehension with water, but the coaches and desk staff really band together to help conquer fears and make it the best experience possible for each individual kiddo. We couldn’t be happier with AquaTots!!

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Kim Shilakes

β˜… 5

The facilities are nice and the coaching is excellent! My daughter (4) looks forward to her classes and is advancing very quickly!

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Patience Morris

β˜… 5

Loving the experience !

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Cheri Willmuth

β˜… 5

My daughter has been enjoying AquaTots so much, she looks forward to her lessons. She has learned a lot! The instructors have been kind to her so far, the front desk people are helpful !

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Christine Shiroda

β˜… 5

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Las hermanas marte

β˜… 5

We recently discovered Aqua-Tots and we love it! The entire staff is helpful, warm, and welcoming making everything so easy for us parents. My 1 year old is learning water safety while having fun. Coach Anna is amazing in every way. Anna makes the class fun and enjoyable while taking her time and making sure each student reaches their full potential. We will always recommend Aqua-Tots!

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Deborah Barbeau

β˜… 5

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Jess

β˜… 5

Amazing place my daughter is level 7 and is such a great swimmer she has learned so much. She loves going. Staff is very polite

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Christina Wood

β˜… 5

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yanxifre

β˜… 5

Coaches are creative and patient!

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Dani

β˜… 5

I love aqua tots and it's staff. The instructors are very patient but pushes my daughter to her full potential as well. I really can't wait to enroll my son. I always say, the only thing that gets me is the pricing for 30 minutes, it's a bit ridiculous. However, I still love it.

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Natalie Phillips

β˜… 5

The staff has been awesome at accommodating our neurodivergant child. We are still happy after a couple of months with Aqua tots, and so is our child. We still love Aqua Tots and only stopped because our child was getting older and needed more time for class during the school year but we will be looking at enrolling again in the summer. We really love Aqua Tots!

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Cindy Hernandez

β˜… 5

Consistently professional and great with kids,

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Judy Thomas

β˜… 5

I am so glad I started my granddaughters at aqua tots. We tried a few other places and none compare to the knowledge, leadership and the professionalism of Aqua Tots. I have been attending for at least 4 years and I am very happy with the confidence my girls have swimming all because of the great coaches. I also have to commend the ladies at the service desk. They are so helpful in making sure the girls are comfortable with the coaches , always a smile Aqua Tots are the best in my book. Thank you for letting me share my thoughts.

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L F

β˜… 2

The instructors are super nice but the curriculum is not impressive. I was looking for something more safety oriented for my infant but it’s more just for fun and to get babies used to the water than a course that teaches actual safety skills. We attended lessons for 3 months and it was the exact same class every single time.
The facility is massively lacking for a place that offers infant swim lessons- they only have two changing tables in the dressing area, the buckles are broken so you can’t secure the child regardless, good luck getting yourself changed while trying to manage your toddler.
They make you pay for lessons monthly, starting ONLY at the beginning of the month so you have to find time to schedule a make up class if you want to start lessons any time other than the first of the month, then when you go to cancel if it’s the second week in the month they will force you to pay $28 for an additional lesson even if you cannot fit it into your schedule. Disappointed that I already had make up classes that I couldn’t attend then had to pay for an additional lesson that I also couldn’t attend. Gross money grab policy that has zero flexibility.

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Melissa Washko

β˜… 1

Meh. Aqua tots used to be a lot better in my opinion. We had our oldest there a few years ago and it was consistent, there was a good curriculum, she learned quickly and moved up through the levels. Now, our youngest has a different teacher nearly every week. Classes are getting cancelled, moved with little notice and she’s with substitute teachers all the time. Progression of skills has been very slow this time and I attribute it to the lack of consistency!

Also, the changing rooms for several weeks now have smelled awful 🀒

One positive note- the staff is friendly.

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Dylan G

β˜… 5

We have been taking our son to Aqua Tots since he was 4 months old and it has been the best experience we could have ever put him through. He is unbelievably confident in the water at 3, but not only that, he uses the stuff he learns in swim class in his everyday life and it has had a huge impact.
From the staff to facility everything about Aqua tots is perfect and you will not regret the money or time spent for lessons that are immeasurable.

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fay malk

β˜… 5

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Rachel Schuck

β˜… 5

We love taking our family to Aqua-Tots!

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Charles Momenee

β˜… 5

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Jennifer Litwinski

β˜… 5

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Miranda Rodriguez

β˜… 5

My daughter has loved every coach she has had so far! We started swim about 5 months ago and she has loved every class. The staff is so friendly and have helped my daughter so much in the short amount of time. I recommend the Woodhaven location to anyone thinking of getting their child/children into swim lessons!

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Jeffrey Crapko

β˜… 5

Great place for the kids to learn how to swim!

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Karen Connor

β˜… 4

Love your staff. Hate your website for use in reviewing.scheduling

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Jordan Mazaira

β˜… 5

It's been great. My son is comfortable with water thanks to these classes.

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Nicole Gayney

β˜… 5

We have had a consistently great experience here since we started at 4 months (now 18mo!). The instructors here are amazing (shout out to Katia and Kelly!) and my daughter gets so excited when I tell her it’s time to go swimming! This facility is clean, well maintained, and the front desk staff is great.

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Emily Mclean

β˜… 5

We had our first class and I’m so impressed. Our little was a bit nervous and cried without mom or dad in the pool but the instructor, Allie, was quick to comfort and redirect. Gave good feedback to work on at home outside of a pool. Excited to continue my littles swimming journey here. Facilities are clean and staff is very pleasant to interact with.

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Kristin Brossia

β˜… 5

We have recently discovered Aqua-Tots and we absolutely love it! The whole staff is helpful, warm and welcoming, making everything a breeze for us parents. My 3 year old is learning water safety while also having fun. Coach Alana is amazing in every way. Alana makes class fun & silly while taking her time and making sure every student is reaching their full potential. We will always recommend Aqua-Tots!

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Christie Rose

β˜… 5

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Rachael C

β˜… 5

I love aquatots swim school. I often bring my family to open swim.
Staff is kind and helpful.
The coaches are always pushing my child to his potential.
So greatful for our swim lessons here!

I recommend aquatots to everyone. Learning to swim is a life lesson. Necessary to give our child the greatest advantages in the water.

But further than that, they teach breath control, they teach safe boundaries, and comfort in the water.

And I can't wait for the arrival of my second child, to introduce her to the water at a early age. ❀️

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Kristina Cook

β˜… 5

Very clean. Staff very friendly. Highly recommend.

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cinderella grace flores

β˜… 5

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Lisa Sheridan

β˜… 5

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Emily Atkison

β˜… 5

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Jaspreet Bhangu

β˜… 5

Care is definitely there. Water is heated to right temperature. Up to date schedule is available on the app. Make-ups for missing appointments allowed. 5 weeks review, all positive, no concerns and complaints at this time.

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lisa duncan

β˜… 5

Amazing! The coaches are so great, you can tell they really love what they do! The desk staff makes you feel like family! My son is so much more confident in the water and it’s only been a month!!! 10/10 recommend!!!

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Jordyn Grant

β˜… 5

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Cherri Mcdougall

β˜… 3

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Eva

β˜… 5

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Rachel Kelly

β˜… 5

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Jennyfer Iaquinto

β˜… 5

Wonderful swim school! We love Nila, she is wonderful at teaching level 3. We appreciate you!

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Alejandra Orozco

β˜… 5

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Jayd Engel

β˜… 5

We love how amazing the staff and coaches are. We've never had any problems. We also love that if we have to cancel same day for an emergency we get a make up class credit. Makes me feel like I'm definitely getting my moneys worth.

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Mandi Ritter

β˜… 5

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Emily Haddix

β˜… 3

Started bringing our baby 5 weeks ago for swim lessons once a week. While we’ve been enjoying the class, we have been a bit put off because there is no consistency of instructors. In 5 weeks we have had 5 different instructors. It’s a new person every single week. Furthermore, 2 of the instructors said multiple times to us that they don’t teach the baby class and this is their first time and did not provide instruction to the other new parents in the class. I’ve found myself multiple times showing the other parents how I was instructed the first time I went because only that instructor (Adrianna) explained how to do everything. Everyone has been very nice and the class is fun but I wish there was more teacher consistency and maybe more training.

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anita brown

β˜… 5

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Rachel Walls

β˜… 5

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Nicolette McClure

β˜… 5

My son absolutely loves coming to swim class!!! I was so worried he would hate it after the first class because it was so new to him but his coaches and the ladies at the desk are amazing and make it so much fun for him to come and swim! I would recommend this location to anyone!!! Coach Caiden is so great with the kids, definitely a favorite!!!!

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Paula lothian

β˜… 5

Instructors are all amazing with our special needs child! She loves the water and is learning!

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Sandra Olson

β˜… 4

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Anna Stanko

β˜… 5

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Whitney Lojewski

β˜… 5

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Taylor Slimp

β˜… 5

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Taylor Galbraith

β˜… 5

Very welcoming atmosphere and instructors! We take our 2 year old, she loves it and she is learning so much!

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Christina Webster

β˜… 5

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Stefanie Henry

β˜… 5

The front desk staff and instructors are amazing here! They are so attentive and knowledgeable! My daughter first started swimming at 20 months and the first three lessons she absolutely hated swimming! She cried the entire 30 minutes and even though she cried in those first 3 sessions, the instructors tried to build a bond with her. After the 3 first sessions, she is smiling ear to ear and looking forward to going swimming! I am so incredibly glad that I’m putting my daughter in swimming lessons because she has gained more confidence in the pool than me and my husband! We love Aqua Tots!!

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Elizabeth Germain

β˜… 5

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amy lozon

β˜… 4

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Vilma Lami

β˜… 5

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juan uribe

β˜… 5

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Emile Smith

β˜… 5

All the teachers are great! Everyone is so friendly

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Rachael Guzzardo

β˜… 5

Our 3 kids love their classes and the friendly environment! They look forward to coming every week!

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Jenny Grenke

β˜… 5

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Miguel Vargas

β˜… 5

Been a great experience since our baby was 6 months old. 16 months later and still looks forward to swimming every week.

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Raigen Lavey

β˜… 5

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AmandaChristine McGregor

β˜… 5

We have been at Aqua Tots for almost 2 years now. We wanted my son to have the confidence to swim and no fear around water. We started him in classes at 2. I will say we had a bit of rough start- he screamed the entire few classes. I (mom) had to hide so he couldn’t see me and we brought our whole external family to cheer him on. The school motto is something like β€œtears to cheers” and told us to give it 5 classes. They even arranged a private lesson to try to get him more excited. It worked! We had schedule changes and sickness and took breaks. The school was always accommodating and helpful in getting us re-enrolled. We even started my daughter in parent and toddler swim at age 1. She now loves swimming also. It’s something we as a family look forward to weekly.
The staff is great! We have always had the best experience. My kiddos definitely have special spots for Bree, Bailey and Katia!
The confidence level my kids have gained in the pool is amazing. And we enjoyed a better summer swimming knowing my kids were improving those skills. We look forward to continuing through all the swim levels at Aqua Tots

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Raychel Eves

β˜… 5

Aqua Tots has been a great swim school for my girls!! They look forward to swimming every week! All of the coaches we have had have been so kind and work great with the kids! πŸ™‚ I’m confident in my daughter’s safety in our pool at home after she has been in swim lessons here since she was 1!

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Lisa Walker

β˜… 5

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Diane L

β˜… 4

Adult water aerobics was great.

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Carmen Flange

β˜… 5

Excellent instructors,
Extremely professional & kind staff, wonderful experience in every detail!!! Thank you Aqua-tots Woodhaven!!!

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Becky Brooker

β˜… 5

Staff is friendly and location is clean. My daughter has improved in her confidence and ability since starting at Woodhaven.

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Matt Mc Craw

β˜… 5

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Sarah Holsomback

β˜… 5

My daughter has been going to Aqua Tots since she was 8 months old. She is now 17 months, and I can definitely see improvement in her. She has gained confidence and she is comfortable in the water. We look forward to swim class every week because she really enjoys it. We also really enjoy our coach as well, coach Miranda!

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Nicole Daoud

β˜… 5

Love coming here! Instructors are knowledgeable and helpful! Allie is by far our favorite and makes us confident with our new baby in the pool!

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Craig Potter

β˜… 5

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Ken Wacker

β˜… 5

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Whitney Fleissner

β˜… 5

Absolutely love this place! They’re always very accommodating and the instructors are patient with the children. My son has learned a lot since coming here!

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Millie Coates

β˜… 5

From day 1 our granddaughter 2 years 8 month old was very much at ease with her instructor. She asked to stay for more on her very first day. It has been a little over 2 months now and she is constantly talking about her "swim school ".

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Melody Zanotti

β˜… 5

Love all the instructors so far, our daughter is really improving and loves to go to swim class every time. I highly recommend.

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Danielle Wilson

β˜… 5

We love taking our daughter (7 months) to swim class! In about two months she’s gone from crying to fearless in the water!

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Ken Pickens

β˜… 5

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Chris E.

β˜… 5

The instructors and staff are amazing. The swim program is detailed and progress is shared in a timely manner. Allowing makeups for missed classes is a great way to allow for schedule conflicts without sacrificing a class. Both of our kids went through the swim school with one finishing and one in level 6. Thanks for all you do!

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Jessica Logan

β˜… 5

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Todd Sabo

β˜… 5

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Amy Liedel

β˜… 5

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Don Pierre

β˜… 5

Been a great and accommodating service for the children so far. The kids love their swim instructors too!

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Hashim Dar

β˜… 5

Friendly staff, good instructors and a fun environment to be in with your kiddo.

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Darlene Wacker

β˜… 5

Alana is wonderful as a coach to Landon. Landon trusts her and mines her!!! I have 3 other grandchildren also in Aqua Tots and all their coaches are good with my kids.
Thank You for having a great staff!!!πŸ₯° 🎈🎊

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Omaima Abdulaziz

β˜… 5

Staff is always so friendly and encouraging. Our family always enjoys coming here.

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Dayna Newsome

β˜… 5

Extremely clean and very friendly atmosphere! My daughter quickly learned safe swimming techniques from her classes at Aqua Tots and we will forever be grateful!

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Stephanie Preston

β˜… 5

Everyone has been extremely friendly and the swim coaches have been very involved with great feedback.

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Manisha Patel

β˜… 5

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Michele Taylor

β˜… 5

My children and I love this location! Every single staff member is absolutely wonderful!!! They are well experienced instructors and my children really enjoy their sessions! My oldest is swimming after one month here with no prior experience around water. My younger children are confident in the water and learn new things with every lesson. The instructors maintain a safe environment and they always watch the children closely. I would recommend this Aqua-Tots to everyone!

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Joanna Ochab

β˜… 5

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Ashley Leclair

β˜… 5

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Lisa Lambrix

β˜… 5

My daughter absolutely loves it. All of the coaches and staff are wonderful. Even though she is older (7), and learning how to swim, she doesn’t feel uncomfortable when younger kids are in one of her groups. They really just make it about having fun and learning how to be comfortable and safe in the water.

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Matthew Eddy

β˜… 5

A good place to take your kids for swim lessons. The coaches are all very friendly and so are the staff. My daughter went through all the classes and my son is now working his way through the lessons as well

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Beth L

β˜… 5

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Ambra Lenard

β˜… 5

My daughter started swim lessons at the beginning of May. For the first 4 weeks she either yelled, cried, or refused to participate with the rest of her class. Coach Alana was so kind, patient, and encouraging. Now, my daughter absolutely loves going to see her and looks forward to her lesson each week. Thank you Coach Alana!

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Maria N/A

β˜… 5

the trainer is very professional and has a lot of patience with the kids in our opinion they are doing a excellent job.

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taz almoamin

β˜… 5

We love Aqua Tots. the staff is super helpful and instructors really invest in the kids.

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Izabella Hunt

β˜… 5

My daughter was born right before Covid, and as a baby she had limited social exposure- causing anxiety as a child in groups or trying new things out of her comfort zone. The first few weeks of 2x a week classes were ROUGH. There were days she would do nothing but have tantrums and cry that she didn’t want to go, she β€œhated swimming”, they would call her name for her to go in with the instructor and she would throw a tantrum right there in the floor, but the staff would always step In to help if I needed it, or on the bad days they would go in with her so she would feel comfortable! The staff at the Woodhaven location are all kind, professional awesome employees! The instructors Faith and Sabrina work with my 3 year old and have been so very kind to her! Now two months into swim lessons, she is finally excited to go in, she loves getting to see Faith and looks forward to it each time. She has learned many skills and I have been able to watch her grow into her self, be more confident not only in the water but in herself as a wonderful little human. This place has helped teach my little one so many things and I am very thankful to have found it! I highly recommend it to anyone looking to teach there little ones how to swim! They offer a lot of different day options and ages from (I believe) 6 months and up, it’s expensive but worth every penny to watch her progress! The facility is clean, the pool is behind glass, there are red chairs outside for parents to watch as there little one learns. Clean changing rooms and bathrooms. They offer support toys in the water like a little baby doll or little watering can just little things or your kiddo can even bring there own special swim class comfort toy! Over all, this place is the best and I highly recommend it! Especially Faith and Sabrina!

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Laura Lynn

β˜… 5

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Chelsea Mullins

β˜… 5

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April Jones

β˜… 5

I just love the coaches interact with the kids at all ages.

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Brianna Johnson

β˜… 5

We love aqua tots! The instructors & all staff are so friendly & caring. Very clean environment. My daughter loves her swim days!

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David Melendez

β˜… 5

My son really likes the lessons, he seems to be learning, staff is friendly and helpful, place is clean, so far really happy with aquatots.

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Cristen Laird

β˜… 5

All of the teachers are great! There are lots of times available to fit schedules, including changing times if needed.

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Yaritza Meran

β˜… 5

We just love this place

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Thomas Williams

β˜… 5

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Andrew

β˜… 5

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Angela Penn

β˜… 2

Front desk is great… Some instructors are not, We have been signed up with aqua tots for 1- 1 1/2 years, it started off great and advancing onto next steps.. It seems now she’s plateaued and not learning the skills needed to advance forward, same routine all the time… when there are 4 students to 1 instructor, kids do not have the quality time needed to learn and advance.

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Tewilla Smith

β˜… 5

The staff is the greatest, very professional and courteous. The lessons that my grandson receives are on point. He has been afraid of water all his life but now he looks forward to attending the classes. Keep up the good work!

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Cecilia DeForest

β˜… 5

Amazing place! My son loves his swim classes. The instructors are amazing with him and they make sure he understands what they are doing.

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Sam

β˜… 5

We love Ms Allison L.🀩 All coaches are great. Our 3 year old is in level 4! Very clean and friendly place!

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tidi Up

β˜… 5

My daughter has come a long way with the help of the staff. I would definitely recommend this location to anyone. Clean, friendly, and professional.

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M Lyl

β˜… 5

Good and clean place. Terrific ambiance. Staff are always nice, friendly and helpful. My dd is learning a lot for just a short period of time. Love this place.

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Fatima Zahra Jabrane

β˜… 5

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Jenna Turner

β˜… 5

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Rachel Mariner

β˜… 5

Great facility and staff! The coaches are awesome with the kiddos!

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Louann Rinna

β˜… 5

My granddaughter loves going to Aqua tots, she has learned so much in her first month being there. She has a lot of confidence being in the water now! We are confident that she will be a good swimmer when she’s done with this classes! The instructors are wonderful with these kids. I highly recommend Aqua tots😊

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Nancy Teniente

β˜… 5

Katia and Jordan we're amazing! In the first lesson, my daughter cried and did not want to go into the pool, but they knew how to calm her down and make her lesson better, yesterday after 4 classes she improved her skills, Thanks so much!

Source: Google

helen roberts

β˜… 5

Source: Google

Greg Mahar

β˜… 5

Great place to take a child to learn how to swim. Friendly staff and clean facility.

Source: Google

Paris Finley

β˜… 5

AquaTots is the best my son loves his swim instructor

Source: Google

Lauren Cieslak

β˜… 2

We attended for 3 years and used to love it. The quality went down. It turned into a teenage hangout and goofing around in the pool instead of teaching, instructors who have no idea what they were doing, no consistency in lessons (sometimes my son would sit on the bench and not even get to practice strokes) and very dirty. I talked to the manager many times and nothing got better or she’d refuse to return phone calls. During our last two weeks, major safety concerns took place, so we pulled my son out. Around the water isn’t a place to be messing with that. I was told new management would be taking over and it would get better, but the risk of my son getting hurt or drowning wasn’t worth waiting around for a new manager who β€œmay” improve β€œquality control issues” as I was told.

I’m actually laughing reading the reviews below. They have their own employees writing fake reviews. Charley is the horrible manager who played behind the desk on her computer all day and didn’t probably instruct the staff or remove children from dangerous situations. I was told by another manager she was supposed to be replaced last month due to issues with β€œquality control.” Apparently that didn’t happen. Don’t believe the reviews you read. I wouldn’t want something to happen to your child like I experienced with mine. For days I couldn’t sleep because of the fear of how much worse everything could have been and the regret of putting my child in that situation.

In regards to the owner below. I actually have a lot more respect for Justin, the manager who took accountability and admitted what was occurring was wrong and not up to appropriate standards. Dismissing parents for very real concerns is not the way to operate a business. There were bodily fluids and blood and no one removed children from the water nor tested it. I personally had to get someone and say that is against protocol, because when we started in 2019 they were properly following protocols so I was aware of what should have been happening. Upon saying that Charley went and checked the water with an eye roll and still failed to remove students from the pool. Dunking staff, splashing, yelling, while β€œtraining” instructors in the middle of the pool is completely inappropriate with classes occurring around. It’s a distraction for staff and students and sets a bad example for young children who want to copy and do not yet have appropriate water skills. My son attempted to copy and jump off a bench while an instructor was not paying attention. I had to yell and get assistance as he struggled to swim back to the bench as he is only 3 years old. I highly suggest this owner review the view footage and personally sit at the location for an extended period of time before dismissing serious, serious safety concerns of parents that should honestly be reported to licensing facilities. Properly review information before you comment. I know this is an Aqua Tots-wide issue as we have friends who have left other branch locations for similar issues.

Source: Google

Thomas Benson

β˜… 5

Amazing curriculum that has my elementary aged child quickly developing both practical swimming skills and confidence and comfort in the water.

The process is easy and the flexibility that they offer for changing time or adding a make up class is a real bonus.

The place is clean, well lit, and feels safe. Sometimes wearing for the adults gathered to watch their little ones swim can become difficult to find but that's not a major issue as kids are cycling in and out of the pool constantly and as a group leaves so leaves the adults

Source: Google

Jennyfer Iaquinto

β˜… 5

Source: Google

Brian Kramer

β˜… 5

Source: Google

Kimberly Oneil

β˜… 5

great staff!!!!

Source: Google

Elizabeth Tolliver

β˜… 5

My kids love it

Source: Google

Melissa Gubaci

β˜… 5

Very clean facility and very nice and polite people to work with

Source: Google

Alexis Kozar

β˜… 5

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Marylu Jones

β˜… 5

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George Wilson

β˜… 5

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George Wilson

β˜… 5

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Tim Young

β˜… 5

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C A

β˜… 1

Horrible customer service, canceled my daughter swim lessons the day before. I had scheduled this swim lessons a month in advance.

Source: Google

karen edge

β˜… 3

Source: Google

Dan Malwitz

β˜… 5

Source: Google

Rhonda Johnson

β˜… 5

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Angela Massingill

β˜… 5

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Bill Leblanc

β˜… 5

Source: Google

Glenne Kiefer

β˜… 5

The instructor didn't excellent job with my granddaughter for her first swim lesson.

Source: Google

Joe Richards

β˜… 4

Great for kids to learn swimming!

Source: Google

Morgan Yingling

β˜… 5

Coach Justin is amazing!!!

Source: Google

Carrie Bucienski

β˜… 5

They are wonderful

Source: Google

Katie Sentz

β˜… 5

Source: Google

Virginia Treder

β˜… 5

LOVE LOVE LOVE

Source: Google

Brent M

β˜… 5

Source: Google

April Bolla

β˜… 5

Love this swim school! My son enjoys it so much and all the couches are wonderful, but specially Abbi, Megan and Ja'nisse β™₯️

Source: Google

Carol Baker

β˜… 5

Very nice place, clean. Teachers are friendly and GREAT with the kid's!!!

Source: Google

Brandon Bolla

β˜… 5

Source: Google

David Gibby

β˜… 5

Great swimming instruction for children

Source: Google

Rich Putty

β˜… 5

My son has been to Aqua Tots Woodhaven since it open. He loves it and is becoming a good little swimmer.

Source: Google

sierra duffy

β˜… 1

I was very upset when leaving this place. There was no direction on my first visit. I called before our appointment and asked if I need to show up earlier than scheduled. I was told to show up 5 min earlier then scheduled time for paper work and to take me around the building. When I got there, that did not happen. The girls up front told me to sit in my zone and wait till my name was called. As I looked around I saw the kids and parents in bathing suits. I was wondering when we were going to change in our suits. I went up to the front desk after waiting 5 min, asking where we can change since they didn’t care to tell me to do that while we were waiting. They point to where the changing rooms are and as I go to change my son and myself, they call my sons name. So now we are late. I finally get us dressed and ready to swim. We walked into the pool area and it was very loud for a 15 month old. He was crying and before I could cheer him up (being we have a pool at home and he loves it) the instructor tells me to dunk him
Under water..... I ended up getting out of the pool and walking out. We are very disappointed with our visit here and will not be returning.

Source: Google

Andrea Lazere

β˜… 5

My kids love this place

Source: Google

Brittany Best

β˜… 5

The lobby and changing area is too cold but other than that great instructors and very clean

Source: Google

Pamela Roggendorf

β˜… 5

We love it! The instructors are great with the kids. My daughter is really enjoying it and learning so much! Ms. Kurstin is her favorite!

Source: Google

Leny P

β˜… 5

Source: Google

Kyra Lyons

β˜… 5

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melissa S

β˜… 5

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Xavier Sutka

β˜… 5

Source: Google

Anastasia Floros

β˜… 5

My 2 year old tot loves aqua tots. They helped her achieve swimming skills that not only provide fun, exercise but most importantly water safety. The number one cause of accidental death in children is drowning. Get them feeling safe around the water. The staff is beyond wonderful and always ready for your β€œaqua tot.” Lilly, here at age 2 can dive to the bottom of the pool to get a diving ring!

Source: Google

Lori Piwok

β˜… 5

My son has been attending aqua tots a little over a month now. I am very happy to see how much fun he is having and progressing very fast .

The staff/ instructors are excellent with the children.
The ladies at the front desk are very personable and helpful.

The place is always clean.

I am so glad I decided to sign my kiddo up.

Source: Google

Smile Dental

β˜… 5

My twins Noah and Nawar and one year old baby Nashat go here, I’m so happy with the experience up to now, great people!! Would recommend!

Source: Google

Hena Feukic

β˜… 5

Source: Google

Sandra G

β˜… 5

Have a wonderful experience every single time I go here! The front desk has been so helpful and not to mention friendly every time we go. I have a 3 yr old and 5 yr old in swim classes. My kids favorite swim instructors are Ms. Lauren and Ms. Kurstyn. I forgot the managers name that helped us but she has blonde hair was more than accommodating. My 3yr old hated class- I believe this was due to never being in a classroom setting. The manager came over and talked to my daughter and let her go with an instructor by herself to get more comfortable. This is just what she needed to be comfortable. As a business owner myself I can honestly say it’s so hard to find good employees. Every employee at aqua tots are so friendly and accommodating. Wonderful experience! Thanks Aqua tots!

Source: Google