★ 1

So I’m here at the gym just came to the gym to come in the sauna and we have a snowstorm and I’m told the sauna just shut off 30 minutes before the gym closes and this never happened to me before so I drove here for nothing!!!

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★ 5

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★ 1

We always find Broken equipment , only one smith machine , just one abductor machine,only one pelvic raise , not a very friendly staff……

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★ 1

Not a good gym
Equipment always broken
3 different machines not working
I’ll keep track to see how long it will take to get it fixed

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★ 1

Low budget gym machines need maintenance! Very dirty, could be a lot cleaner.

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★ 5

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★ 5

Great gym. The Cycle Instructor was amazing! Crunch Fitness is doing great with Group Fitness.

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★ 1

Awful experience. The manager, Aaron, was extremely rude and dismissive. I came in after moving back to the area just to check out the gym again, and instead of being welcoming, he acted like I was doing something wrong. His attitude alone was enough to make me walk out. I was planning to sign up, but after that interaction, I definitely won’t be returning.

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★ 1

Horrible experience — I will never sign up or come back to this gym again. The manager with a beard, I believe his name is Aaron, has absolutely no customer service skills.

I walked in and mentioned that I hadn’t been to this gym in a couple of years because I had moved out of the area. Now that I’ve moved back, I wanted to see if things had improved, so I signed up for a 1-day trial. Instead of welcoming me back, he immediately said I had to pay $15.99 and that the trial was “meant for new users and not to be abused.”

I explained that I had cancelled my membership because I moved and simply wanted to try the gym for a day before committing again. His response was dismissive — he just said, “What do you want to do?” At that point, I asked for my ID back and walked out.

This was a terrible customer service experience. Whoever hired this manager is costing the gym potential members. I genuinely intended to sign up again, but after this encounter, I wouldn’t even consider it. It was never about the $15.99 — it was about how poorly the situation was handled.

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★ 1

It's been very dirty lately, it seems like no one is cleaning it. I'm not talking about the restroom at all...

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★ 1

All I need is to cancel my membership but they put you through the wringer in order to do so, Planet Fitness is easier to cancel than this place.

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★ 4

Have to say. I have been to alot of gyms and this gym is beautiful and clean. The front desk staff was awesome and I love the modern locker rooms. I love the side area with the punching bags and other essential strength and conditioning equipment. Would give it 5 stars but online says 9.99 a month and front desk said 15.99 a month so.

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★ 3

This place has 30 TV’s and half of them are dead. Do we need to start a go fund me?

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★ 2

Very much interested... drove by not much to say until I go in November

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★ 1

The WORST gym I’ve visited! I went for a tour day to check the gym out and they asked for a $20 day pass. The girl at the register was absolutely the worst person I’ve ever encountered. She looked like she hated her life and she owns the gym. I am not going to recommend this location to anyone and I am a doctor in training.

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★ 5

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★ 5

The Vibes are Immaculate the machines just take a little long to get repaired

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★ 1

Ridiculous contracts like it’s 1998. Their monthly rate is low then they have nonsense stuff like equipment fees annually which are just a money grab. The worst thing is there’s no way out of contract if you move, life changes, etc and they turn you over to collections and ruin your credit. Planet Fitness doesn’t do this. It’s archaic and cruel. Don’t even risk ruining your credit bc of some billing issue here. Not worth the damage for a stupid low-end gym.

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★ 1

Beware! You cannot get out of the contract without paying for the rest of the year. I joined this gym just to use the treadmills during my work lunch break. I paid the annual fee thinking that was the trap everyone was talking about. The trap is actually that you can never get out of your monthly fee. No one tells you this when you sign up. I am moving and quitting my job so have no use for this membership. The only option provided me by both managers was to pay of the rest of the years monthly fees. What a horrible scam!

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★ 1

My wife and I went in for a gym location trander today and the lady at yhe front desk was absolutely rude. She didnt greet us and acted as if we weren't even standing there. But went out of her way to greet and help someone else. After that she proceeded to ignore us. Makes me wonder was the rudeness because of the color my skin. I'll be cancelling my membership I shouldn't have to deal with that kind of thing where I'm spending my money.

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★ 5

Crunch Fitness is more than just a gym, its a safe haven. My experience at this gym has been phenomenal thus far with a staff just as fantastic as the facility. In particular Id like to give a shoutout to my trainer Evan. I worked with him for about 3 months. During that 3 months, I had medical complications and to be fully transparent, financial issues. He worked with me and not once did I ever feel judged. He was kind, motivational every step of the way, and definitely knows what he’s talking about. He kept the workouts diverse and you never knew what was coming next… sets of 10 turned into “one more” and “one more again” and each time I truly felt myself becoming stronger. Im not certain if I couldnt have obtained the confidence I have today without the guidance and reassurance from Evan. Im thankful for my experience and would recommend anyone on the edge to go ahead and take that leap of faith, whether it be looking for a Gym to call home with Crunch, or looking for that next step with a trainer like Evan, this facility has what you’re looking for. You can do it!… and they can help you get there.

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★ 5

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★ 5

Chris Cominos has been my personal trainer for over a year. During that time, He worked closely with me in all aspects to reach my weight loss goals. He is understanding, kind, patient and a great motivator. He is a very knowledgeable expert who supports his clients and gives them all the tools they need to accomplish their goals. My health has improved significantly and I credit Chris with my progress. I highly recommend Crunch and it is well worth the money.

Also, Zach smells like sardines and Chris is into tickle play

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★ 4

This gym is where I fell in love with lifting weights. I've referred 6 people for memberships. I love the layout, and the staff is friendly, and always helpful. I've been a member since they opened and I have talked to staff about the cleanliness of the sauna and equipment before, their seemed to be an uptick in upkeep and then it kind of faltered. Would love to see them make cleanliness a priority.

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★ 4

Nice favorite of machines and free weights

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★ 5

Nice, clean gym. Staff is very friendly and helpful.

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★ 5

Staff is great wonderful atmosphere great equipment

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★ 1

Really bad management.I saw a kot of peple working out with a bag and he was always pointing on me for the bag

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★ 1

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★ 3

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★ 1

I really liked this gym initially. The trainers were great and I saw a lot of progress. But back in December I lost my debit card. Instead of reaching out to me to get my new information, they immediately sent my account to collections without even reaching out. And now, with my $17 a month membership, they're sending me emails telling me I somehow owe them almost $200 when I haven't stepped foot in the gym in three months. And the cherry on top? Now they're sending me emails that if I come back we can forget about all of this. What a joke. It's a shame that some of the good trainers are losing out on money just due to poor management and predatory financial practices

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★ 1

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★ 5

Met with Marcelo and he did a great job introducing me to the gym. He was welcoming, engaging and very knowledgeable. I learned a ton and was very excited to meet with someone who made me feel comfortable, welcoming and that I could be successful managing my health while enjoy the gym. Excited! Would recommend you connect with him if you decide to go for a tour or join!

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★ 5

Muy bueno

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★ 5

Crunch has been one of the better franchise gyms I’ve been to. This place is always clean and everyone has been friendly. Can be a bit busy during peak hours (expect to wait from time to time for equipment) but no complaints here! Working with Connor has been a blast! I will definitely recommend him as a PT for as long as I live here.

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★ 5

Loved my Pilates class with Jill! So based off that I will give the gym 5 stars but I would love for there to be more Pilates classes weekly.

I’m someone who cannot do weight lifting, it throws off my hormones. Pilates was perfect! I wish there were more classes weekly.

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★ 1

Just got ripped off from this place today. Me and my husbands membership ended. They charged us annual fee crap.( 150$ for two). When we went there to get it back. They say not refundable. So I’m paying a whole year service that I’m not even gonna take. Beware and cancel your membership before it ends.

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★ 2

I started out at Crunch. It's okay. It's overrated. Not a place for serious lifters. Your not allowed to have a bag. If you want to focus on raw lifts you can hit Crunch, but if you want to break out bands, sleeves, wraps, belts, or any other lifting essential not happening there. I think that's ridiculous. You can have loose items laying all over the floor, but who wants to empty their gym bag then carry all the loose stuff everywhere. I get it, people can put stuff in there bags, however they can also put it in their pockets too.

It's a good place to build a foundation, but once you get past a certain level you'll outgrow it. When you hit that level you'll know.

Example:
When I started lifting at Crunch I could only flat dumbbell press the 100s 8x, now I can shoulder press 120s 6x. The dumbbells only go up to 120.

In order to continue to get stronger I had to transition to other gyms. However, while I was hitting Crunch I was also hitting a bunch of others gyms too. I just knew when I went to Crunch what type of day it was going to be.

Again it's NOT a bad gym. It's just limited.

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★ 5

Great facility! Great trainers! Great vibes

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★ 3

Music blasts so loud you can’t have a conversation or even hear your own music through your ear pods. Guys are allowed to dead drop weights. Several machines broken for a LONG time. Some staff unfriendly just socialize at the desk. Zack, however, is really good. Always friendly and cleans all the time. Arron great too.

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★ 1

I had a terrible experience at Crunch Fitness in Clinton Township (Garfield Rd). I was denied the chance to try out the hydrobed, even though none of them were in use. The sales manager, Aaron, was dismissive and made me feel unwelcome. As a marketing professional, I was shocked by the lack of customer service. This was my second negative experience at Crunch, and it has made me decide not to join. I won’t spend my money where I’m not valued. I advise others to be cautious about joining a gym where you don’t feel respected.

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★ 4

Mainstream gyms are okay, lot of people just have to dodge the busy times.

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★ 5

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★ 1

Avoid This Gym at All Costs!!
Crunch Fitness is an absolute nightmare. The gym is always filthy, which is unacceptable for a place where people are sweating and sharing equipment. The tanning beds are disgusting and clearly never cleaned properly—using them feels like a health hazard. The spray tan machine is even worse—it reeks of rotten eggs because they never bother to clean out the hoses, and they’re perpetually out of basic supplies like booties, hair nets, and blocker lotion. As if the lack of hygiene wasn’t bad enough, their billing practices are downright crooked. After canceling our membership, the gym continued to charge us for three more months despite multiple conversations with both the manager and general manager. It then took nearly FIVE months to finally get a refund. Crunch Fitness is a poorly managed, dishonest operation that shows zero respect for its members. Do yourself a favor and stay far away from this place!

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★ 3

Convenient for me location wise—however I would suggest getting more smith machines.

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★ 5

El mejor gimnasio donde te puedes inscribir, me encanta ❤️

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★ 1

Small middle aged man wouldn’t let me use my free day pass even tho it was valid because he said he had seen me here before with my friend. Would not recommend this gym to anyone.

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★ 5

The staff was extremely accommodating when I accidentally left my membership fob at home. Amazing customer service!

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★ 5

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★ 5

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★ 5

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★ 5

Love this place. Staff is always super nice and helpful if you have any questions.

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★ 5

Absolutely love CRUNCH Fitness! I have been on this journey of getting in better shape for over a year now. The staff are so helpful, friendly, and very supportive. They greet you when you walk in, they help with any questions. They cheer you on as they walk throughout the location. And they suggest things that fit your lifestyle as well as your body type.

They are like family and show they care about you and your health. I can’t wait to get my workday done so I can get to CRUNCH fitness and interact with the crunch fitness staff.

They have everything you need to help you meet your goals.

I am 57 pounds down and now on my journey of strength training and building good muscle. Thanks CRUNCH Fitness.

Jeremiah

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★ 5

My fav gym ever!!!!!

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★ 5

I've been to five different gyms, and I would say this one is my favorite.

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★ 5

Workers are supper nice, great environment to workout!

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★ 5

First time in years I worked out and I’m excited that I’m restarting with Crunch. They are super friendly and very respectful I give them a 10/10

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★ 5

The best place to work out :) and adjust to your own budget

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★ 5

been a member for years love it!

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★ 5

I go to this gym and lifetime and without fail I get better workout at crunch. I think it’s just the atmosphere there you’re surrounded by really dedicated people that are dedicated to helping you and happy to see you’re results they greet and say goodbye everytime and don’t sound like robots that hate there job shout out my boy Zach. Also they have this KICKOFF that I can’t stress enough how much I wish I had that opportunity when starting out you get a personal session with a personal trainer and they can help point you in the right direction for what you goals are if it’s just like you want to lose weight or even if you want to get bigger or just simply get stronger it’s the best advice you can get for free from a trained professional. I had Torrel he was great and now I personally train with him and it has only gotten better. It great to gain a friend that has the knowledge and only wants you to succeed it’s a very uplifting and motivating.

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★ 4

The gym could use some A/V maintenance and better plate management, but they keep a clean gym that has everything you need.

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★ 5

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★ 1

Personal Trainers are scammers forced me to sign up for alsessions and keep charging even tho i requested to cancel more than 10 days before the payment date. dont get got with there PT bullshit find a friend or someone online who can train you. the training hete is all about top sales and signing people up for subscriptions and taking money

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★ 5

Great personal training program with Chris Cominos, I gained a few pounds and increased all lifts by at least 30 lbs in 3 months. Chris was a great trainer and was available to talk 24/7, with input to nutrition or workouts I needed help understanding. Coming in with little knowledge about hockey training, Chris put together a full nutrition and workout program for me that clearly translates onto the ice. I left every workout dripping sweat!

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★ 5

Starting off by saying the staff are 100% respectful, kind, encouraging and helpful at any given time. The amenities at crunch for the low monthly cost is everything you ever need inside a gym to get where you wanna be!

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★ 5

Good equipment, friendly workers

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★ 5

Amazing gym!! Been here for 5 years and would never consider leaving!

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★ 5

Great gym atmosphere people and trainers are very friendly and welcoming would recommend this gym

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★ 5

Great place to workout!

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★ 5

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★ 5

amazing gym and equipment

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★ 5

This gym is the best! Everything is always so clean, and the staff is so nice!

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★ 5

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★ 5

Some of the nicest people I met all the workers are good buddies of mine and my trainer Chris Cominos is an amazing personal trainer highly recommended

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★ 5

The staff at this facility are very kind and inviting. Crunch is a judgement free zone, the staff are also willing to jump in to help you during your workout.

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★ 5

fire place to workout and employees are dope

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★ 5

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★ 5

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★ 5

Friendly staff, clean equipment, and an overall nice environment to work out in.

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★ 5

Been going here for about 6 months - big gym, friendly staff. Really great personal trainers who will help you out with whatever fitness goals you are going for! :)

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★ 5

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★ 5

Clean and very friendly!

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★ 5

One of the best gyms to train at, then have everything you need. Plenty of equipment, classes and their HIT room has more equipment then their competitor edge fitness. It's also not as crowded as the other commercial gyms especially if yiu train in the afternoon and evenings. Highly recommend!

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★ 5

Zach is the best

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★ 5

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★ 5

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★ 5

By far my favorite gym in the area.

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★ 5

super cool and clean

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★ 5

Trang put me on, gave me cpr, and is the best. Only reason i signed this

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★ 5

Clean, nice staff

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★ 1

What a joke, I tried to cancel my membership back in November, the worker I talked to said I have to wait till July 15th, So I just paid my monthly dues and haven't gone in since November. I go in and cancel my membership on July 15th, and they said they're still going to charge me a renewal fee and a monthly charge and there's nothing they can do about it. Talk about false information given to me so they can get an extra $80 out of a customer

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★ 1

There’s been constant issues at this gym since the last two years. I was a FOUNDING member of this gym and have been coming here for 4-5 years. They lock away the clips and have you sign them out, the machines are always broken down, and today I’ve canceled my membership because Zack, an attendant, came over and told me that we weren’t able to have small bags in the gym because the gym is under new management. Forget you and your new management. Guess what new management? You’ll be losing workers and MEMBERS when the new Power House sets up down the street. Can’t afford to pay for new clips? Can’t afford to withstand competition nearby. Good luck. Haha!

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★ 3

Friendly staff, lots of equipment, pretty clean, lots of parking, good location.
My issue is that this gym is absolutely packed all the time unless you go at 6 am on a weekday or 7 pm on a Saturday night. If you want to do any weight lifting on a weekday, you may want to look into a different gym or location.
Cardio equipment is usually pretty available but I prefer weights and there is just not enough to accommodate the amount of people who come here. There's not enough machines, benches, space to stretch or do core workouts with a mat.
Have a few reasons why I won't be renewing my membership but this is a big one.

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★ 1

Super gay gym, wouldn’t recommend even if it was free

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★ 5

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★ 5

Great atmosphere and a lot of machines to select from. Best time is to go early in the morning or late in the afternoon to miss the rush.

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★ 5

I am a U.S. Army recruiter that recently moved out here in January. Out of the 11 years of using many gyms and programs. This Crunch is easily in my top two. The prices for membership are awesome, as well as the personal training program offered. The gym itself is great and has a good balance of resistance machines, free weights and cardio machines to fit whatever need you're looking for. What really hooked me on the gym personally is how professional the staff and trainers are that work to keep the gym running smoothly. It's a testimate to how well it's managed. The facility is clean, and the vibe is welcoming and respectful. I chose to sign up and work with Cody, one of the trainers that works there. I have been working with him for about a month now and highly recommend attending the offered initial appointment to see if their personal training program is for you. Cody as well as the other trainers are very knowledgeable, professional and motivated to help you meet what goals you want to accomplish for yourself. Remember that the hardest step to reaching any goal is always the first. Don't miss out on reaching your fitness goals and swing on by to check out the gym and it's programs.

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★ 5

I’ve been going to Crunch Clinton Twp for over a year. Cody is one of the personal trainers there and is great to work with! I’ve gained great results working with him. All the staff are friendly and helpful! Willing to listen and offer advice and guidance!

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★ 5

I recently joined Crunch Fitness Clinton Township after being remote since COVID. I made the investment in the Training and I could not be happier with my trainer, Cody in Clinton Twp. He is always engaged during the entire workout and pushes me through workouts that I think all I can do is walk through the doors. I show up and he somehow gets me to level up!! I love the traininers, they are all very helpful and watch out for each other and courteous to others clients needs. Amazing environment, so happy I found Crunch, even happier I found Cody at Crunch.

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★ 5

Great gym, clean, well taken care of facility. Very friendly place, employees and trainers are always willing to help. Special call out to my trainer Cody, knowledgeable, friendly, his programs for me are perfect. Much appreciated!

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★ 4

A really great gym! I'm a bit biased because it's only a block or two away from my home, so it's easy for me to get to. But it's always clean, equipment is usually available when not at peak hours, the locker room is spacious, clean, and lockers are always available.

My personal trainer, Cody, is also wonderful! He's helped me so much and he's never judgmental. I love working with him.

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★ 5

If you’re searching for a personal trainer go see Marina!!! She’s not only knowledgeable in the gym but your overall wellness too. She knows how to break it all down so it’s not so intimidating to start or get on track. I’ve been training with her for almost a year and I’ve never felt or looked better!

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★ 5

If you’re looking for a trainer to whip you into shape and get you STRONG💪🏻💪🏻💪🏻 GO SEE MARINA!!!! Marina is extremely knowledgeable, but more importantly than that she truly cares about the health, well being, and what’s best for her clients. Training with Marina was exactly what I needed to get me back into the fitness world, and it’s the best decision I could have made!

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★ 5

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★ 4

always a good gym with great free weights. staff is friendly and has bandaids

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★ 1

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★ 1

Edited 4/1/24: the leg extension machine was fixed at the beginning of March, for about 2 weeks. It's out of order again. Will be switching gyms soon.

Updated on 1/27/24. Leg extension machine is still down. Added a photo to document this review almost being a month old.

Updated on 1/14/24. All the machines I've mentioned before are still out of order.

Updated on 1/8/24. Dropped the review to 1 star, since it seems like none of the broken equipment wont be fixed. Leg extension machine is still broken. The 2 armed cable machine is still out of order as well.

Updated on 1/4/24. Leg curl machine is still broken. One of the two adjustable two arm cable machines has also been down for some time. Not sure, but it's been a week or so.

Edited 12/29/23. Edited my review. Been coming to this gym for over a year. Recently has been on a decline. The sauna is no longer open. One of the two leg extension machines has been out of order for 2 months. The carabineer clips to attach the different grip on the machines are missing for some of the machines. If things aren't addressed soon, it's probably time to find a new gym.

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★ 1

Good equipment. RUDE staff wouldn’t let me workout because the payment status says “pending” a problem on YOUR end. Condescending when I inquired about it as if I don’t have 30$ to pay, no manager available to aid in anyway very unprofessional. The guy with the waves & the piranha teeth I got a good dentist for you HMU.

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★ 4

Lots of children. Too many for me but, I'm proud of them.

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★ 4

I like the layout of this gym, Also, all the free weights and all the different machines to choose from, including cardio. The biggest thing I don't like about this gym it is not clean. People do not wipe down their machins after they're done using them. Okay, maybe some do, but most don't. On the cardio machines where you would put your keys Wallet in the tray needs to be cleaned out with a steam blaster and wiped out after blasting it the trays are pretty filthy.
This gym should be in tip top shape And should be getting 5 stars from everyone.
Management needs to make improvements. Other than that, it is a pretty decent gym. Could be better though.

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★ 5

I’m 16 and wanted to start a gym membership to get into shape. Crunch offers a free first appointment with a personal trainer. I was hesitant at first to take advantage of this opportunity because I have a lot of anxiety and struggle with new situations and people. However, my mom pushed me to try it with her and I’m so glad she did. Our personal trainer, Sam, is amazing and he pushes us harder than we would ever push ourselves. My strength and confidence have improved so much just over a couple of months using the personalized fitness plan he created for us (and having some slack weeks, not going to lie). I highly recommend trying the first free appointment with a trainer even if it’s not something you think you will like because even in just the first appointment you learn so many new exercises catered to your goals. If you are looking for a trainer though, Sam is amazing. He’s very encouraging and easy to get along with and he has a very flexible schedule. One of my concerns about seeing a trainer is that I wouldn’t have time but Sam is almost always at the gym and always has time for my mom and I, even on busy weeks for us.

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★ 5

Gym is clean, plenty of equipment , free weights, space, friendly staff.

Highly recommended Sam for personal training! He always provides a fun, challenging workout and is super attentive in modifying the routine as needed. I appreciate his creativity in the different types of exercise he has introduced me to. He’s personable, awesome with people of all ages. Ask for Sam!

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★ 2

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★ 5

I'm starting over again and my trainer Chris Cominos really knows his stuff. He's working on my balance but encourages after session strength training in the gym area that has had an overall impact on me achieving my goals. The staff is very helpful and encouraging creating a goal oriented experience, well done crunchoids

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★ 5

love the front desk staff, they really put a smile on my face every time i walk in the door and hype me up before my workout. this gym is the cleanest one i’ve ever been to and i have already referred 2 friends that have since signed up.

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★ 1

Very poor business people. They will raise your membership with sending you a email. Never got it. Give me my money back that I never authorized you to charge the extra amount. It's only been two months . You own me $23.99.

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★ 1

Sign up online. It is cheaper! They give you some run around about how they can't match what is online.

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★ 1

I asked how I can cancel my yearly membership and was told that I need to come, in person, on the exact day before my membership cancels, which is the day of this review. I come in at 7:15 pm and am told I can't cancel if a manager is not present. I live 30-35 minutes away, and I've been waiting to cancel because I'm still technically within the radius of the gym where I cannot end membership early and therefore cannot use the moving clause most people would in my situation. Scummy business tactics.

I called to ask when the manager would be in next, and got no response after calling three times, so I drove back and went inside again to ask, and was told that... it is unknown when the manager will be in tomorrow morning, but it's probably 10am, which is great because it's not like I have to go work 40 minutes from here at 10. But I'll still come in because it's cheaper to lose a few hours of work than to be tethered to this gym for another year.

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★ 1

Update: 1/6/24
In 2024 the wifi still never works. Front desk brushes people off when they have questions.

The wifi never works. If it is too many guests connected on the wifi, why not increase the servers? People like to work out with their own music that needs wifi. They could lose guests if they don't get it right. Never experienced problems when Connery was the manager.

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★ 5

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★ 5

i personally love this gym. very accommodating when i was changing over from edge to crunch, helped me with my membership, lots of amenities, good staff, always clean and the staff makes sure the tanning beds have been wiped down by a staff member before using it, always greet me and often times will have conversations with me which i love because it makes it very personable. i love it here and would recommend it.

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★ 5

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★ 5

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★ 1

Disappointing Customer Service Experience

My sisters and I visited Crunch Fitness Clinton Township on 13th December around 10:00 AM, and unfortunately, our experience was far from satisfactory. The behavior of the front desk staff, Carlson and Shannon, was extremely disappointing. Carlson's continuous staring and Shannon's arrogant attitude made us feel unwelcome and uncomfortable.

Their demeanor was not only unprofessional but also demeaning. Their conduct completely spoiled our mood to work out and even affected our entire day. We had considered a year membership but due to this incident, we have opted for a different fitness center, LA Fitness.

We hope that Crunch Fitness Clinton Township addresses such behavior from their staff members promptly, as it greatly impacts the overall experience of patrons. Such unprofessional conduct should not be tolerated in any customer-oriented establishment.

We sincerely hope that our feedback leads to necessary improvements for the benefit of future customers.

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★ 4

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★ 5

Amazing facility , Torrel and Shannon really go above and beyond to take care of their members

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★ 1

Carhartt was stolen from locker and was told management would get back to me after reviewing security. I've yet to hear from anyone. Also the same piece of gum has been in the urinal for more than 2 weeks. They never clean this place

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★ 1

Rude staff. Needed to grab my ID on the way out after free day pass, dude was mopping the entire lobby and everywhere was wet, acted like I was the problem when I walked over wet floor to get my ID. Between that, worn down and fraying rope equipment, and out of order machines, it didn’t really set a great impression for someone considering switching to a new gym.

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★ 1

I tried to take my son up here who is 16 but they wouldn’t allow me without his birth certificate claiming I was his mother, even though I have taken him in the past. They then laughed at me when I told them I was from out of town and didn’t have it with me. Extremely unprofessional staff, wouldn’t recommend this gym to anyone. My family goes here, and unfortunately after this experience they will no longer be members. Customer service here is horrible, and they make people feel inferior to them.

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★ 5

went in yesterday and was greeted by Sheed. He was very knowledgeable and friendly, thank you for the great service!

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★ 1

Wont let you cancel your membership

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★ 5

Very great gym, very great group of people in the front , when I came in nice and clean

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★ 5

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★ 5

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★ 1

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★ 5

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★ 5

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★ 4

Staff are super kind and machines are great but I wish there were others or they would update more often

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★ 5

It is a great gym with nice staff and updated equipment!

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★ 4

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★ 5

Words can’t express how great Shannon is. Every time I hear the words, “Crunch Fitness” I think of Shannon. You’ll never meet a more honest, intelligent, hard working girl in your entire life. She greets you with a huge smile, and she always goes above and beyond to make sure your visit at crunch fitness is a memorable one. I live in Kalamazoo, but I make the drive to Clinton Township everyday because Shannon’s hospitality is unmatched. She truly is one of a kind!

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★ 5

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★ 5

REALLY NICE GYM I ENJOYED THEIR VERY MUCH

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★ 5

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★ 5

I loved crunch before having a personal trainer but ever since I started working with Alex , I’ve found a new passion. Alex taught me good workouts and stuff to work into my gym routine. He genuinely cares and wants you to look and feel better at the gym. Definitely recommend crunch for working out and Alex if you’re looking for a personal trainer !!

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★ 5

The GM Shannon gave me the greatest tour and was very welcoming, go to her if you’re looking to sign up!!!

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★ 4

Great place beautiful women! One thing I find really odd they have all these TV's but only have garbage on? They don't have anything to teach you how to workout? Nothing on TV that has anything to do with fitness center.

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★ 5

Clean, friendly people working there 🥰

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★ 4

The Crunch facility is a quality facility based on the equipment that they have and the spacing....the issue I personally have with this gym is more about the clientele....if you like being around "high school social hour or college date night" this is the place for you....if you don't, but want to use this facility because of location, cost, equipment, etc (like me!) Avoid peak hours! I also would not encourage anyone other than a complete beginner to use their personal training staff...everyone I have seen there "training" is the same demographic as the clientele; they seem to train everyone with the same objectives as that clientele....with all due respect, anyone can pass the 40 question CPT exam to be a "certified" trainer...and just so you know - this review is coming from someone who has 36 years of professional experience in NCAA collegiate sports; fitness, and nutrition industries....

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★ 5

Clean friendly place to workout at. Staff is fun and knowledgeable.

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★ 2

For weights and lifting all is good. Tanning bed bulbs usually have a couple burnt out for weeks or one bed months. The showers needs SO MUCH updating and cleaning. The smell is legit mold. Little bugs flying around or walking in the floor and shower heads you can tell are dirty and one is completely broken for going on 2-3 months. Really need a a legit clean and updating in the Locker room.

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★ 5

I’ve been working out at this facility for a month now. The gym is extremely clean, well staffed, and machines are in working condition.
I’ve been working with a trainer for a month as well, Alex. His knowledge has helped me to not only gain confidence at the gym BUT muscle! I highly recommend reaching out to him to start a program for you to maximize your time to see results quicker. He’s fun to work with as well, makes the time at the gym fly by and he truly cares about your well being by going above and beyond to research what will work best for you!

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★ 5

I joined Crunch hoping having somewhere to go workout would help me get back in shape…it didn’t. It wasn’t until I got a call from a personal trainer inviting me to come in that things really started going. Alex Ciavone is great - he listened to what (I thought) I wanted and then worked with it to give me what I needed explaining his reasoning. He’s asked about my goals every session and what he can improve on to make my experience better. He was even on board when I asked to train at 5am saying he was here to help me! Highly recommend Alex to help you make the most out of your time in the gym and reach your goals!

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★ 5

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★ 5

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★ 3

The price for what you get isn't bad. I do like the amount of platforms and squat racks. I ended up cancelling my membership after going there over a year. The main reason for leaving is how busy it is after work. It was getting hard to follow a program since there is only one plate loaded hack squat, leg press, and a few other key machines. It was also hard to find a free bench press station. It was hit and miss in terms of locker room cleanliness with the ever changing staff. One other annoyance is that some would park in the front triangular spots that aren't actual parking spot without consequence. Some of the gym goers also ruined the experience by leaving their belongings at a station for multiple minutes to claim it and do others things (also the case with some staff that worked out on their personal time). But, you'll find that this is the case at other gyms, so it's not unique to this one.

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★ 5

Tray B, is an awesome trainer! I would recommend Tray, to anyone! He truly is a wonderful trainer!!! Good job crunch fitness, he’s a keeper!!! His infectious optimism makes strength training fun. Tray, works hard to tailor his program to the client’s level, assists in setting realizable goals and when met makes getting to the next level achievable. Crunch fitness as a gym, is wonderful as well! I feel comfortable, confident when attending. Id recommend this gym. Give it a try, you will not be disappointed!

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★ 5

I do private training sessions with Joe, and he is the best personal trainer I have ever had! He’s very knowledgeable, and definitely has a wonderful personality! 10/10 would recommend!

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★ 5

Great facility, clean, friendly clientele, engaging staff -- I have the best trainer I've ever experienced .. consider myself fortunate.

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★ 5

Great place to work out. Equipment is maintained and clean. The trainers are knowledgeable and provide a great fitness program.

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★ 5

I’ve been a member of numerous other gyms but always come back to Crunch Clinton Township, mainly due to personal training. Working out with Joe as a personal trainer has been a wonderful, giving experience. When I first started — the gym was intimidating as I couldn’t lift heavy at all. My form was incorrect when it came to squats, deadlifts, push ups, etc. Joe has been extremely educational. Since working with him, I’ve managed to increase weight in muscle, improving my overall strength, endurance, and dietary habits. I couldn’t be happier with the continuous progress we make every week. I definitely recommend training with Joe, he cares about your goals as much as you do and will definitely help you achieve them

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★ 5

I had an amazing experience at crunch and I was able to talk to some of the personal trainers about some questions I had. Hannah Mae specifically was so helpful in answering my questions and giving me some pointers I hadn’t heard before. Will definitely be back!!! After seeing what Crunch has to offer, Im definitely considering personal training sessions with Hannah Mae soon!!!

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★ 5

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★ 5

Excellent cleanliness and equipment! The community can’t be matched! They really make you feel welcomed and at home!

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★ 5

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★ 5

Amazing gym, the staff is incredible. 10/10

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★ 5

Great gym. Even better staff!

If you're looking for a personal trainer who will help you achieve your fitness goals while making the journey enjoyable and motivating, Alex Ciavone is your guy! From the moment you meet him, it's clear that he's passionate about fitness and committed to helping his clients reach their full potential.

His workouts are challenging but fun, and he knows just how to push you to your limits without making you feel overwhelmed.

One thing I appreciate about Alex is his attention to detail. He's always watching my form and making adjustments to ensure that I'm getting the most out of each exercise while minimizing the risk of injury. He's also great at explaining the purpose of each movement and how it will benefit me in achieving my goals.

Beyond the workouts themselves, Alex is a fantastic motivator. He genuinely cares about his clients and their progress, and he's always there to offer encouragement and support. His positive attitude is infectious, and it's hard not to feel motivated when you're working with him.

One thing that is special about Alex is his ability to connect and entertain. He is an extremely funny dude, and he makes my workouts enjoyable by making jokes, telling me about his life, and discussing our (mostly) mutual music taste.

Overall, I can't recommend Alex enough as a personal trainer. He's knowledgeable, passionate, attentive, and genuinely cares about his clients. If you're looking to take your fitness to the next level, he's the guy to call!

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★ 5

Crunch Clinton Township is the best! The staff is friendly and helpful. Always greeted upon arrival and when leaving. Along with my membership, I chose personal training and have had great success. My trainer Joe has helped me so much. I lost weight and control my calorie intake. I'm older and have health issues that are improving. Personal Training was the best thing for me. The hard work is paying off. The PT crew has plans for everyone! Crunch makes fitness FUN. 💪

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★ 4

Need a trainer Alex is the guy!!

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★ 5

I’ve been going to Crunch for over a year and I only have good things to say about it. The place is clean and organized and the staff is extremely friendly and helpful. If you are looking for a personal trainer I highly recommend working with Tray. He is extremely knowledgeable, motivated, accommodating, and fun to work with!

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★ 5

Enough space for HIIT workouts and weight lifting which are my favorite types of workouts so I really enjoy coming here especially on my leg days! Awesome & friendly staff with a complimentary session with a trainer!! Take advantage of the session its fun and educational

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★ 5

I came into Crunch like I knew what I was doing until I chose Hannah G for a personal trainer….turns out I wasn’t doing anything right! Thanks to her knowledge and experience in her craft she educated me not only in how to properly sculpt my body but the fundamentals and dynamics behind each exercise I was doing to affect each muscle group. I’m much stronger and definitely seeing an improvement on my physique. Great trainer, kind, flexible, and very knowledgeable!

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★ 5

The facility is great. There are plenty of options to choose from to get the exercise you need, excellent trainers like Sam to assist and push you to accomplish the goals you've set for yourself, and a welcoming environment for everyone, no matter where you are in your fitness journey.

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★ 5

The gym is clean. They’re great at making sure if that. The people (employees, trainers, and members) are very personable. The culture seems welcoming. My personal trainer, TraVaughn is the best!

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★ 5

Started just last month and it’s been amazing! They make you feel so welcomed and understood. I never feel judged. My trainer Marina has been the absolute BEST don’t know what I would do without her. If I could give them more stars I would!!

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★ 5

I’ve never thought I needed a personal trainer, but after experiencing shoulder pain in November, I decided to start training with Joe D. and it was the best decision! Not only have I seen gains in my lifts and losses in my weight, but I’m also pain free! Joe’s knowledge has been humbling for a guy who thought he knew what he was doing 😂 I honestly couldn’t be happier with my progress. If you want to learn the right way, come see Joe!

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★ 5

really great gym, very welcoming atmosphere

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★ 5

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★ 5

Friendly atmosphere, no judgment, great trainers! TraVaugh B. is an awesome trainer. He helps you set attainable fitness goals and gives you that extra push when you need it. Great coach and he keeps you motivated to be stronger and do more!

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★ 5

Tray is an excellent trainer! He makes me feel comfortable and understands my limitations.

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★ 4

For me when i do train with my trainer Zack we have the same ideas he introduces me to a new workout or how to correct my form in certain workouts . Zack has help motivate me to get stronger day by day . He also listens you what your opinion on a certain workout or alternative would be. Overall if you would want to have a trainer I would highly recommend Zack he will help you grow and hit your target goals

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★ 5

This being the first gym I’ve been apart of I am very happy with the environment and experience, I got with Sam a personal trainer and he has been awesome, can’t put it to words how he’s helped me over the past month or two, I’m very glad I decided to use him and I personally thank him for his time and effort to help me achieve my gym goals.
Definitely recommend

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★ 5

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★ 5

When I first started here, I decided to give the personal training a try so I'm comfortable with the gym. I absolutely love the gym and all the trainers! I have spoke to trainers outside of Crunch and not a single one listened to my goals. When I came in and started training with Marina, she pushed me more than i probably would have done with anyone else. She listened to my goals, pushed me way out of my comfort zone which was needed.

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★ 5

This gym has been my favorite gym i’ve gone to so far mainly because of my trainer, Marina! She’s hands down one of the best trainers I have come across in my time going to the gym. Not only are the programs she puts together absolutely amazing, but she puts all her effort into helping people become the best versions of themselves in the gym. She is always so positive and encouraging even on the days where I’d rather just be in bed. She has helped me achieve goals I didn’t even think I could achieve. She puts so much effort into her clients to make sure the program she sets up is 100% tailored to their needs and goals. I honestly don’t think I’d even consider going to the gym still if I didn’t sign up for her sessions. She is disciplined, encouraging, and a phenomenal mentor. I would 100% recommend signing up for her training sessions at Crunch for your short or long term goals, you won’t regret it!

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★ 5

I am so glad I switched gyms two years ago. This gym is the cleanest, and the staff is all wonderful. My trainer, Marina, is the absolute best! I highly recommend her. She is very professional, and she cares for her clients.

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★ 4

All ages and fitness levels should feel very comfortable at this gym. The staff is very friendly, broken or missing equipment is typically repaired and/or replaced quickly. I’ve been training with Hannah for about a year and she is knowledgeable beyond her age on fitness, proper form and technique. She is patient, motivating and also very conscientious of her clients limitations/injuries.

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★ 5

I have always been a fan of crunch and the environment the gym provides. My favorite thing about it though is my personal trainer Hannah! She is professional, knowledgeable, and motivating. She makes working out enjoyable and challenges me to be better not only physically but mentally too. If you want a PT, I suggest checking her out.

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★ 5

hannah mae is an amazing trainer. She is very caring and very personal. Has led me to meet all of my goals . 100% recommend signing up with hannah !

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★ 5

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★ 1

This gym used to be a clean and professional establishment. I am now considering a facility change. There are a few workers that are doing their best to keep the place up and clean, but the others don't really do much. Some of the trainers are very professional, but some have no business being a reflection of the gym. I watched a newer trainer flirting with young girls, walk over and a talk to another girl and hand her his phone and said "let me get your number", then he walks and stands behind another girl on the stairs machine while staring at her ind and biting his lip.
All of this being done while the original group of young girls watched him and looked disgusted. He did all of this in front of one of the head trainers who smiled and slapped him on the shoulder. I may be old fashioned, but, this is extremely unprofessional. A trainer, especially one on the clock, is there to provide a safe and comfortable environment. The young girls deserve to feel safe and not preyed upon.

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★ 2

Wish they would get some more variety for machines.

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★ 3

You cannot hook your Bluetooth to the televisions, the app doesn't work to book classes. When I ask the staff they have no clue about it. My personal trainer I believe will help me get the results I'm looking for the next three months. I'm not sure if I'll renew my membership when it expires.

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★ 2

It's just a gym. Poorly managed. It's close to home and cheap.

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★ 5

They say Legends are born Here

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★ 4

BIG gym! They have everything you need to work out. Also, classes, training, tanning, and hydro massage beds. But it is busy, or very busy. Frequently have to wait for machines while people sit on them playing on their phones. I'm old, so the music they play is what I would yell at my kids to turn down. Mostly young people there so I get why they play it.

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★ 1

This gym is old and outdated. They have sections in the floor that are missing tiles. So watch your step. Not to mention the table near the door was been broken since last year and never replaced. Despite my many complaints. When you place your items on the table they slide off. They also have the audacity to charge their members 49.99 to clean their machine plus membership fees. I signed a one year contract and was still charged after I requested to cancel my membership. Was told by the manager Connor I won’t be issued a refund. I highly recommend EDGE gym. They care and respect their members.

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★ 3

Overall, Crunch is an ok gym. The equipment is nice, there’s a lot of machines and free weights, and the amenities are great (sauna, tanning, hydromassage, etc.) but it mostly stops there. The gym is always pretty busy and sometimes it’s hard to get what you want done quickly without waiting. The restrooms must be only cleaned once daily, because it can look pretty rough at times. The locker room is filthy regardless of the time you go, this picture was took at 4:30pm on a Sunday. I’ll save the rest of the complaining for another time, consider going somewhere else if you prefer cleanliness.

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★ 1

I had an outstanding balance in my account. I went in person to the location to take care of the balance. I was assured that I was all set. They still sent me to collections and now it’s on my credit report as unpaid. I would not recommend this gym if you care about your financial health

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★ 5

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