★ 1

It is the worst to cancel automatic payments, once you decide to leave, they steal your money, they tell you that only the money next month is discounted and now. It wasn't like that, after returning the money from the 2nd month of cancel, now I have to go again. To find out why they charge me again, if was my account is already canceled, why they keep stealing my money.

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★ 1

Es el peor para cancelar los pagos automáticos, una vez que decides irte, te roban el dinero, te dicen q solo se descuenta el dinero del próximo mes y ya. No fue así, luego de devolverme el dinero de el 2do mes d cancelar, ahora tengo que volver a ir. Para saber porque me vuelven a cobrar, Sí mi cuenta ya esta cancelada, por qué siguen robando mi dinero

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★ 3

I workout here. The price is nice but the equipment sucks, owners and managers dont wont replace dumbbells that are damaged. The treadmills are always out or broken they need replace all of them.

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★ 4

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★ 5

I have used many gyms over the years. This is by far the cleanest one I have seen. Also the staff is very friendly and helpful.

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★ 4

Friendly staff and always clean

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★ 5

Love this gym and love the people that go here!! The owners are great and try really hard to make things better. I think the only issue I have is that some of their equipment is always going down including the treadmills. It happens to the best of us though!

Source: Google

★ 5

Nice gym

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★ 3

I have been a member for about 6 months and come about 3-5 times per week.

Staff and most of the gym members are extremely friendly, but maintenance is pretty lacking at this location. Some machines don't have weights marked on plates (some others do with marker), filters in the water dispenser expire and don't get replaced for weeks (currently been about 3 weeks expired as of writing), and a lot of misc things are broken/damaged/missing.

The area for classes that I was shown with free weights and benches when I signed up (that they said is free to use when not in session) is always locked after work, making the weight area extremely crowded when it gets even slightly busy. The AC also tends to be set about 10 degrees too high, so it gets really stuffy when there are more than a few people working out. The AC wasn't an issue in the winter, but now that it's warming up, it's becoming a problem.

I think this is a great spot for anyone looking to get into the gym or who focuses more on cardio and maybe a bit of free-weight training, but most experienced lifters will probably outgrow it quite fast. I don't currently plan to renew my membership again next year, but I don't feel ripped off either. I'm giving this location 3 stars because a lot of its issues are things that can be fixed and would also be clear to anyone checking the gym out themselves.

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★ 4

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★ 5

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★ 5

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★ 5

This place has a positive vibe for anyone trying to maintain or gain without strain!
In my 60's seeing folks respectful and focused. After years of neglect, I feel I'm in the right environment to improve my health.

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★ 4

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★ 5

It's usually pretty empty at nights

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★ 5

Never too crowded. Plenty of machines and free weights. Available 24 hours a day. Very well maintained.

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★ 5

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★ 5

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★ 5

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★ 5

Excellent equipment and extremely friendly and knowledgeable staff. I recommend it to anyone trying to get in shape or build muscle

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★ 5

Great gym

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★ 5

Wonderful gym

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★ 5

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★ 5

Does gym still have power?? Or is there a POWER OUTAGE rn?

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★ 5

Nice clean gym. Devon is super nice. I enjoyed learning some things from her.

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★ 4

Enjoyed SWAN Mingle and Stretching.

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★ 5

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★ 5

The exceptional customer service that i received at FitStop24 has changed my life.

The owners have showed me that they are more concerned about the personal health of their customers and members then trying to fill their gym with people
looking doe a quick fix.

Every trainer cares about the health and safety of their members. For my health issues they have always given modifications or alternatives that would meet my personal fitness needs.

I would encourage everyone to give them a try. Trying them once will
make you love them and automatically feel like a member of the family. A family who cares about the whole person: mind and body.

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★ 4

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★ 5

Absolutely love this place! The sense of community is amazing! Locally owned and operated! Great way to support a small local business, get a fab workout and make some lifetime friends along the way!

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★ 4

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★ 5

Great little gym, perfect for what you need. I was in town for work and they have plans that are weekly and cheap enough to allow me to workout on the road. Gym was clean and the staff was very helpful and friendly. Definitely if I am back in Lansing for work I will train there again. 🇨🇦🇨🇦

Source: Google

★ 5

Great place to get healthy! Friendly staff ,plenty of floor space, and many options for all exercise needs

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★ 5

Absolutely love FitStop24-Lansing and would highly recommend it for anyone looking for a gym. Amazing equipment, friendly and professional staff, and an extremely clean facility. Lots of machine, free weights, cardio equipment and group fitness classes. The people who go there are very friendly and encouraging. Even during busy times it doesn’t feel overwhelmingly busy. Again, I highly recommend if you’re looking for a gym to help reach your fitness goals!

Source: Google

★ 1

Worst gym ever

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★ 1

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★ 1

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★ 1

ever since the new owner took over this place, it became one of the worse gym ever! horrible customer service

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★ 1

They are very bad with customer payment service

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★ 5

Absolutely love going to the Fitstop 24 gym - Lansing! The daily HIIT classes are always different, challenging and fun! Great trainers that are personable and caring. I feel that management keeps the gym organized, clean, and I always feel welcome there when I come thru the door. Feels like family!

Source: Google

★ 5

FitStop24 is clean and the classes are AMAZING! If you haven’t tried them what are you waiting on!!

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★ 5

Hands down the best gym in the area. If you're looking for a bootcamp class that leaves you breathless and feeling accomplished, you've come to the right place. The trainers are well organized and always ontime. The gym itself has a wide variety of equpitment that is clean and neatly arranged. They also offer one on one personal training sessions. All of the staff have been welcoming and most importantly encouraging. If you're looking to try a new gym I would highly recommend FitStop!

Source: Google

★ 1

Waste of time and money. Terrible customer service. Facilities are sub standard. The manger I dealt with was unaccommodating and rude. When i tried to cancel they said they would get back to me, instead they just auto deducted the next month without any notice.

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★ 5

This is the best gym in all of Lansing!! I’ve been with the owners now for almost 3 years, before they owned FitStop-24, and I will not go to another gym! What I love most about this gym is that it’s clean, has a variety of classes, trainers, and equipment, and best of all it’s SAFE! I never feel unsafe here because there are always trainers available when I am at the gym and they have become like family. I love my FitStop24 family! It breaks my heart to see any one star reviews of this gym. I am an actual member, and have been for many years, and the owners are always honest and upfront about all their costs. All one star reviewers I can guarantee you are not real members. This is the best gym in all of West side Lansing!

Source: Google

★ 1

had a horrible experience at this gym, its harder to get out of that GYM MEMBERSHIP THAN TO GET A DIVORCE. NOT RECOMMENDED AT ALL!!! the new owners of the place are super deceiving and not trustworthy they will ask for your credit card info and just take out your money.

Source: Google

★ 1

I assure you that all the reviewers who have given this establishment a five-star rating are fraudulent and have been incentivized to do so. Although the front desk staff may appear amicable and accommodating at first, their behavior drastically changes once you have made a purchase. Do not be deceived by any promises made to you as they are all falsehoods.
not to mention I'm being nice by giving them 1 star, they absolutely deserve zero (:

Oh yea play the card of “I don’t see you in our system” this’s very old btw

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★ 5

Very spacious and inviting atmosphere.
I walk in and immediately feel motivated to workout.

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★ 5

Clean, friendly and safe environment. No judgements by other members or staff towards their patrons. I enjoy going here for class. I can’t express how clean it is. I’ve been in my share of gyms and this facility far exceeds the rest. The staff are attentive and helpful. Always have a smile on their face. Keep up the great work!!

Source: Google

★ 5

Staff is friendly and the gym is clean. Has all the machines. Classes are fire! And so much fun! Allows drop ins without a membership. It’s a great place and ALL are welcome!

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★ 5

Great Gym Amazing staff Phenomenal classes!!!

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★ 5

Great gym! Great staff! Great classes! This is the best place to workout in the Lansing area!

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★ 5

I love this gym so clean and everyone is like family

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★ 1

first of all, front desk costumer service is horrible, not professional at all , always using their phone specially the lightskin guy with fake green lenses , horrible place to workout.

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★ 5

Great gym, with an awesome boot camp classes. Step Up class is some much fun on Tues evenings.

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★ 5

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★ 5

Great facility. Working out with encouraging people!

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★ 5

Love the barre and step group fitness classes at the location. Instructors and staff are super friendly! Great atmosphere. Also very clean.

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★ 5

I absolutely love this gym, the people there have become family, they offer so many classes, personal training, and 24/7 gym! I’ll never go anywhere else the place is also always clean, you can tell the owners care about their place. Definitely check them out!

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★ 5

Hands down, best gym experience I've had in the area. Attending the boot camp type classes is such a good, challenging work out. Instructors are organized, timely, thoughtful, motivating and down right good people. I will always recommend this place that has become my gym family, to anyone.

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★ 5

Solid Gym. Very Clean. Friendly and helpful staff. Good equipment. Just what you need for your fitness journey.

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★ 5

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★ 5

Great low key gym. Gets busy during peak hours but never overly crowded ( speaking as someone that hates being inconvenienced). Group classes as well as personal trainers. No "intimidating" people. Owners that really care about the quality of their gym and it shows.

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★ 5

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★ 5

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★ 5

This is a wonderful place for a great workout! The trainers are amazing and so are the members!

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★ 5

Great staff, super clean, and friendly place to work out!!! Highly recommend.

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★ 5

The best boot camp style classes in this area! Love the variety, the options to modify moves and the trainers. The support and motivation provided keep me coming back for more. So excited to have found this gym!!

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★ 5

Amazing atmosphere and great energy! I recommend classes they have great instructors!

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★ 5

Check out their classes! There are punch cards to try your first few classes for free. You will not be disappointed! Their challenges are awesome too and get you back on track when needed:)

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★ 5

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★ 5

If you’re looking for a new and exciting place to workout this is it!! The trainers are amazing and very encouraging! Give it a try you will not be disappointed!

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★ 5

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★ 5

Amazing new fitness center, the instructor are dedicated to making everyone feel like they are part of a family and are personally interested in your fitness goals..great workouts!!

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★ 5

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★ 5

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★ 5

I can’t say enough good things about this gym!
The trainers are very knowledgeable, encouraging, and supportive. The atmosphere is amazing and the gym is very clean. This is the place to be if you are looking for a fun and challenging workout! There is something here for everyone; even my 63 year old mother worked out with me!

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★ 5

Great locally owned fitness gym.. free weights, classes, and more.

Source: Google