★ 1

Sad day. I like LA Fitness but this location closed 12/28/22. 😞

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★ 5

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★ 1

People literally bring guns to the gym and LA fitness just let's them do it, I inquired recently about getting information involving a case where a client of mine was assaulted and severely injured, still no response. I hope this location gets shut down because it is a public safety issue.

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★ 1

I have been a member of LA fitness for over 9+ years. I promise you on everything This is by far the worst LA fitness I've ever been too. This shouldn't even exist. This should be demolished. Broken down treadmills, terrible locker room stench, toilets are not clean, machines are broken. Showers are beyond dirty. I'm amazed that Bloomfield hills actually let's this place still be apart of such a beautiful city. This gym is beyond unsanitary. Honestly it feels like by the time you walk out you may have gotten COVID. I would give this gym negative stars if possible. What a disgrace!!

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★ 5

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★ 5

A very nice club

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★ 5

Staff is very knowledgeable and professional especially Angelo. He always goes above and beyond♥️

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★ 5

Great working with Marika! Fantastic location and great service.

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★ 4

Nice club. Clean.

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★ 4

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★ 5

A nice place for a workout

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★ 4

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★ 5

Just checking to see if Silver SNEAKER would available at the location 😀. Yes 👍.

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★ 3

Not pricey compared to others

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★ 1

It’s dirty, rusty, and multiple machines don’t even work. So gross and uncomfortable.

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★ 5

We were well received by Christopher Michael Hughes II. We were happy and totally satisfied. The gym is wonderful and we can’t wait to start !! Cheers.

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★ 5

I like the LA fitness and Christopher was very nice and patient with me . They have a really good customer service

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★ 4

Wifey and I, we're immediately greeted at the door and the guy was nice and cordial you introduced yourself and started showing us around the facility was nice clean and impressive so we joined on the spot you'll like them and they're the people there are nice and friendly I'm glad to help you you'll be glad you went in, We were.

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★ 5

New janitor Ronnie is amazing.. very attentive to his job as well as guest's!!!

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★ 5

The old janitor suck they did everything but clean it looks different now clean bathrooms clean pool no more paper towel tumbleweeds

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★ 1

This is one of the most gross gyms I've ever been to. When you walk up to the entrance, you can immediately see rust on the handles of the push bars to enter. Men's locker room looks and smells like it's rarely cleaned. No hooks inside the stalls to hang towels or water bottles, so you have to hold them while you're indisposed (because definitely don't want to set them on the ground!).

I went upstairs to use an elliptical. The first machine I approached was alo covered in rust and bubbling paint. Giving up on that idea, I went back downstairs to lift weights. There were only three people in the free weight area, yet all the 10's, 15's, 20's, and 25's were all gone. Granted, one of the guys there showed no etiquette and had a small collection of dumbells around him, but were are all the rest??

I'm in town visiting. I cannot imagine paying a monthly membership to a club like this!

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★ 5

Good gym!

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★ 5

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★ 4

Clean, spacious, lots to offer..machines, equipment, classes and other amenities

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★ 5

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★ 5

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★ 5

Updating, absolutely love the amenities.
Pool and spa is regularly cleaned, the young staff keep a real good vibe about the place!
Kyle the sales manager is top notch and this locations stand out💪
Catch me up there beating the bags, out ping the iron, fishing the swimmys and draining the three balls!............
And most importantly RE-RACKING MY WEIGHTS🙏🏼
This place is absolutely everything you could ask a fitness center to be💪

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★ 5

Chris Hughes the Assistant General Manager helped me sign up and created an amazing experience for me!

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★ 3

Le falta mas maquinas

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★ 4

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★ 3

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★ 4

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★ 3

Machines look old but they work!!

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★ 5

I would like to give kudos to Mr. Ian he gave me exceptional customer service with an issue I had incurred. Thank you very much for your concern and customer satisfaction I feel very satisfied with joining your Bloomfield Hills establishment.

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★ 5

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★ 5

Great gym, good people working here...

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★ 5

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★ 2

Out of desperate need to find a new gym I began using my LA fitness membership through my health insurance. If this place weren’t close to no cost, there’s no way I’d choose to come here. The equipment is not well kept, in fact most of it is rusted with shaky or jerky belts and cables. I expected better and more from a gym of this caliber and frankly in this area. It seems the only option to get a decent gym is to sacrifice a squat rack, free weights, and other fitness club amenities by going to a PF or spending hundreds of dollars per month to join an athletic club or equinox.

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★ 5

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★ 1

Very rude staff, I had a guest pass and did not let me in, worst LA branch I have been to.

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★ 5

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★ 5

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★ 5

It’s a good gym. It’s clean and people mind their business.

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★ 1

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★ 5

Gym has begun to really turn around staff seems to have improved equipment is a little outdated but it has everything I need nice quiet gym to get everything done ✅

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★ 5

The training staff is fantastic

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★ 2

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★ 5

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★ 5

This gym is amazing and I love the staff here, they all are so helpful and understanding

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★ 1

This particular location makes me consider not renewing my membership every time I go. No hand sanitizer available in any of the dispensers (in the middle of a pandemic) , masks not worn by employees, dirty, things rusting, etc. This is supposed to be a HEALTH club?

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★ 5

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★ 5

That's my gym!

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★ 4

I have been a member of this health club for 10 years. A year ago, I was totally fed up with the operation. Showers had empty soap dispensers, paper towel dispensers were empty, wastebaskets we’re overflowing, the hot tub was out of service more than it was in service, and there was inadequate cleaning. Over the last few months, since the new manager, Ian, has been around, the situation has improved dramatically. All of the above problems have been solved, and there is much deeper cleaning occurring. There are still some residual problems from previous years, such as the parking lot, which needs resurfacing, and the HVAC leak in the group exercise room. But these have been long-standing problems and I know the manager is working to resolve them. I would now feel comfortable recommending this club to family and friends.

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★ 5

Really good 👍

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★ 5

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★ 5

love this gym changed from powerhouse was not happy with the environment this location is clean and the staff is very kind and professional would highly recommend.

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★ 5

Love my water aerobics class. Ralph is awesome

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★ 4

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★ 4

Gym representative (operations) was very kind and helpful.

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★ 3

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★ 2

Gym is ok. But once you get to the pool in the evening, groups of teenagers screaming, splashing, swearing and even throwing chairs in the lap pool. Staff looks the other way, no authority present whatsoever. And this was twice in a row. Location would have been nice being close to my home but I will drive a few extra miles to another club.

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★ 5

Honestly nothing flashy about this gym but it has everything you need for a great workout! Been going here for 7+ years and I don't have any complaints

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★ 5

Very good nice and clean

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★ 3

It's an okay gym compared to the other LA fitness gyms. Equipment is a bit out of date, treadmill stutter from time to time, and the building is out of date. Basketball court stays dusty. On the otherhand there are friendly people there both employees and members. The classes are always going and it's never too crowded. Good place to go get your work in and leave.

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★ 4

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★ 4

do they have a bulletin board for hanging flyers

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★ 1

I was a guest at this gym the past four Sundays. Absolutely disgusting locker room and shower. Do you even clean bro?

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★ 5

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★ 2

Nice People
Dirty Facilities. Have not invested in this gym

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★ 4

Pleasant atmosphere of equipment and other LA members. LA Staff is pleasant and address issues/concerns quickly. Could use some help with housekeeping.

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★ 2

Needs maintenance on machines, some need to be updated and the staff should be attentive to the needs of the customer s. The place is spacious and we'll ventilated, this is a plus.

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★ 4

Clean, nice. Could use some updating

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★ 1

Very dirty.

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★ 1

Refused to accept my LA fitness guess passes on my account to get in a local guest.

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★ 1

Charged me for a membership I didn't have for a few months and ignored my calls regarding a refund. Horrible customer service. Will never come back here again, called 5x already and still no refund.

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★ 1

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★ 5

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★ 1

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★ 5

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★ 3

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★ 1

Place is just so dirty. It's disgusting. The bathroom are terrible. The pool area has so much rust and paint peeling off the walls. There is mold all over the ground in the pool area and just disgusting things always on the floors. Do not ever walk barefoot in this pool or bathroom area. There is mold all inside the vending machines to get drinks. And everything is outdated.

Honestly, I would rather give this place a 0.

***Update - picture below is algae growing on the side of the pool. My family will not be coming back****

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★ 1

Worst gym I've ever seen in my life. Place is filthy. Equipment is trash. Management is horrible. Looks like this place was abandoned 6 months ago during the Apocalypse. You're better off working out in a random alley in Detroit, it might be cleaner. Hopefully the health department shuts this place down soon.

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★ 1

Why is this place so dirty? I used to go to powerhouse and this place is slummy compared to there. Sorry I switched gyms for location convenience but I’m seriously considering going back.

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★ 1

How is this gym not closed yet? Health department needs to visit this place asap and shut it down. Within 10 minutes of workout here with a tryout pass, I knew I would not become a member here. Out dated, rusted broken machines and equipment. Who know how old the sweat marks are on the treadmill. Staff don't seem to care or have any personality or even look like they want to be there. The environment is dirty, water filters need to be changed, bathrooms are gross. Good luck finding a spray bottle to clean your equipment after use. Perfect place if you wanna get sick! Immediately signed up for Planet Fitness across the road when I got home.

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★ 1

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★ 5

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★ 2

It is 8:15 am and the place is FILTHY! Locker rooms are filled with tissues on the floor and people have their clothes on the ground. Lockers themselves are old, scratched and run down. Bathrooms were not cleaned and it shows! Moving to the cardio machines on the upper floor, most of them were both dusty and sticky. Worst experience at LA fitness yet. Makes me regret leaving planet fitness for this!

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★ 3

The trainers and instructors are good. But the place itself is falling apart. It is in a desperate need of renovation. The current maintenance is not so good either. There is some trash on the floor. There was no soap in shower stalls today.

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★ 2

Short staff, old equipment, can't even keep paper in the dispensers to clean. Looks like it's about to close.

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★ 1

I visited this gym while on vacation. I've been to L.A Fitness gyms in multiple states. This location is, by far, the worst. It is in desperate need of a cleaning. I visited on a Monday, a day you'd expect a business to look it's best. This was not the case. The equipment is old, outdated, and in bad condition. The owner definitely needs to put some more effort into this business.

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★ 2

So-called music is annoying noice.
About 1/2 of the tread mills have one or more functions that render them useless: manual button does not work, either the incline or the speed buttons do not function, the "enter" button does not function (if you want to use the device for more than 20 minutes you are out of luck)
Mentioning this to the staff, I was told the machines are old.
No treadmill has a note regarding its short comings.

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★ 3

They need to clean the place and especially the locker rooms more often especially the gym area.

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★ 4

Good clean fitness center staff is very helpful and courteous

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★ 2

For a place that sells itself as a higher end gym, this place is extremely mediocre. The locker rooms are not very clean, the bathroom smells like a gas station bathroom and is not deep cleaned at all. The 2 main distinguishing features of this gym that I pay extra for are the hot tub and sauna but the hot tub is ALWAYS closed. And the sauna is often closed as well. The equipment is old, rusty, and some of it needs to be replaced. The staff are not very friendly, infact some of them are flat out rude, especially when I ask about the hot tub. And since I signed up they have brought the closing time down from modnight to 10, which really sucks as I often need to work late. I am currently looking for a better gym.

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★ 3

This is one of the better La locations in the area. Better equipment , staff could be a bit more friendly and open and smile and acknowledge members more imo. Had a 2 year membership and before Covid it was clean but could have been cleaner. Overall if you care about quality equipment and good price I would join. Love this one a little more than the one in southfield on 12 mile worth the drive imo.

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★ 1

It's so expensive yet I didn't get to utilize anything that I paid the extra price for. When I started my membership, they sold me on the fact that there was a pool, hot tub, and sauna. The entire duration of my membership the hot tub and sauna were closed and they now limit how many people are in the pool and do not do any of the water classes. Waste of money!!!

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★ 1

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★ 1

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★ 5

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★ 5

I pick things up and put them down!

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★ 1

The worst location, everything old and dirty

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★ 1

Plan on being a member for life. Once you sign up and they have your credit card info they make it IMPOSSIBLE to cancel your service. I tried for way to long to cancel because I no longer live near a location. Every time I went in I was told I had to speak with a Manger in person 🙄. However no matter the time of day or location there was never one available. Ultimately I canceled my card and got a new one. Surprise. Then they returned my calls and emails when they couldn't charge my card anymore. Not good business.

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★ 1

I was recently went to this location and there were staff as well as some members that did not wear mask.

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★ 5

Awesome!!

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★ 2

Disappointed in the "no mask required" policy. At least half of the members do not wear masks while working out. Given that this is a state requirement (not to mention MI is number 1 in COVID cases) it is disturbing that the gym refuses to enforce. They do provide individual sanitizing spray bottles, which is a nice touch though doesn't make up for lack of masks. Overall the equipment is acceptable and the gym is generally not crowded and moderately clean.

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★ 4

Went early alot the equipment I used was readily available no waiting I was in and out

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★ 5

Great facility! Steam room, hot tub, swimming pool, basketball court, weights, etc. 👍🏾

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★ 2

I am a new member here. Health and fitness is a passion of mine. Feel like I'm downgrading from my planet fitness membership. Machines and weights are all pretty outdated. Can't complain only because I needed the free weights that Pf doesn't have

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★ 4

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★ 5

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★ 3

I have been a long time member here. You will see mostly adults and middle aged fit people here.
Good place if you like racquetball or basketball.
The staff there is just okay not the best. One issue is they sometimes open an hour later then scheduled and close an hour sooner than usual. That’s probably due to weather or short handed on staff.

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★ 3

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★ 1

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★ 5

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★ 4

It was the first time I had been to the gym in a year. As you can imagine there were some changes. First, it was not busy. The gym had a table set up to allow everyone their own bottle of spray disinfectant. That was cool. The locker room is where the biggest change is. There was only 4 or 5 lockers available for each section. The rest were bolted shut. It's bad if you have to change clothes. The next time I'll just bring the bare minimum. Kind of bad in a Michigan winter. Other that, they were doing the best they could.

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★ 5

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★ 5

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★ 5

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★ 3

Decent gym, good location. Although I don't use them they have courts and a pool. Haven't been since Covid and was a little upset that they make it hard to cancel but visited them in person and they offered to freeze my account until later in 2021 which is fair

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★ 1

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★ 4

You get a free personal training session when you join. Be sure to request Breanna. She is young and strong, but she can relate to us seniors. Gave me a fun, tailor made workout and was fun to talk to. I will be back.. Breanna knows how to wear mask correctly and was very safe with me. Thanks!!!

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

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★ 3

could be cleaner and needs a remodel asap

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★ 4

A very nice place to work out

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★ 1

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★ 3

LA Fitness has a good selection of workout equipment, the facility is large and it seems clean.

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★ 5

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★ 5

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★ 1

Manager Archie Nolan is very rude and disrespectful. I will NOT be doing business here again. Unsure why they would have someone with such character as a manager....let alone on their staff.

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★ 5

Clean atmosphere

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★ 4

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★ 4

They work hard to keep everything working and clean plus they have a great pool & hot tub. I'll reserve the 5th star when they put a juice bar in :P

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★ 5

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★ 3

Has a whirl pool That's great .

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★ 1

The place is often dirty. The pool, hot tub and sauna are broke too often for the fee. Also, it's impossible to cancel your membership even if you go in and I did several times. They just keep robbing me blind. The desk people leave a lot to be desired with their "oh well" attitude. Not impressed.

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★ 5

Great no frills gym with reasonable rates if you make a long commitment. Much better than planet fitness that doesn't have any free weights.

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★ 3

The suna is sometimes woking

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★ 3

I go for the pool and racquetball courts but it's a bit expensive and very outdated. Overall I enjoy my membership there.

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★ 3

Not the cleanest location and a bit on the older side.

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★ 1

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★ 5

Great workout facility. Clean locker room. Plenty of weights and workout equipment.

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★ 1

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★ 5

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★ 5

LA Fitness is undisputedly the best value for a gym that has a pool and offers a variety of classes and has racquetball courts

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★ 5

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★ 4

The work out area is well kept and clean. The weights are older but they do the job. The locker rooms can use a good handy man. The handles and doors are all loosened up and beat. The sink was well kept though. Otherwise I think it is a nice place to work out. The pool and sauna was open when I was by.

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★ 4

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★ 5

Clean workout environment

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★ 1

Worst customer Service I have ever seen in my whole life.

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★ 1

Beware of malicious business practices!!!
Before you sign anything, make sure you read the FULL contract.
Don’t believe a word that comes out of the sales rep’s mouth, they’ll tell you anything you want to hear just to lock you into their contract.

As for the gym itself, I would rather go to a planet fitness since they are better maintained, have better staff and higher quality amenities.

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★ 5

Oh yes! Has it all. The pool is the best!!

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★ 2

The sauna is always down for

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★ 1

I have been waiting over 20 minutes just to sign up for membership at the Bloomfield Hills, Mi location. Unacceptable.

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★ 4

Not the cleanest gym, need to ask for paper towels to be refilled to wipe down equipment with.

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★ 5

Been a member of LA Fitness for several years and I'm loving the new customer service! Kendra and Gabrielle are the Kindest and most professional staff members I've ever dealt with! Kendra and Gabrielle immediately resolved my membership issue and made sure that I was satisfied with the outcome! 💯 AMAZING! Kendra and Gabrielle made me feel like a valued gym member, and give me a good reason to continue my fitness goals! Thanks Kendra and Gabrielle!

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★ 5

Love working out here

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★ 5

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★ 2

Been a member for over 2 years.
it is not very clean and overall the facility is not very well maintained.
Good value but you get what you pay for.

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★ 4

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★ 4

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★ 5

Value for money. Many options for work out, friendly staff. I would like it more if it was cleaner.

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★ 4

Nice place to workout. Lots of equipment that you can use.

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★ 5

Rob was really helpful getting my membership started! Great staff, I am excited to get healthy.

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★ 1

They should just get the “sauna is closed for maintenance” sign framed and put under glass. The sign is up more than it is down. As others have said the locker rooms and showers are often dirty and smell foul.

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★ 4

It’s been a year since I joined LA fitness.. I do love the gym and most of the staff are great.. just a couple of things since I’ve reported to them to no avail... the sauna on the female side is down a lot! But it also has a smell over time kinda mildewy ( if u will) The floors have mats in there that need to be power washed.. the hot tub has been outta commission here and there also.. I do love all the equipment and the atmosphere and the people.. the members at this gym are the nicest and most easy going people I’ve ever met... like I said I love my gym.. if you wanna join a gym I’d say LA fitness a try .. I use to be one of the larger clients.. and was still treated with respect and dignity.. this means a LOT TO ME and now that I’m a much smaller ME I s still get treated well amongst the on staff trainers and front desk.. I feel like they never judged me just a thumbs up or a kind word which the world could always use a bit more of!!!

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★ 5

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★ 5

Great Gym and Atmosphere

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★ 4

Default gym,good equipment

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★ 4

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★ 5

The new manager is amazing! Very friendly

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★ 1

Just spent half of my day signing up over the phone with an LA Fitness representative. Our #1 reason for signing up was the Kids Klub. Well we showed up to finalize our membership and get our key tags (with kids in tow) and guess what, they currently have no kids Klub. What a waste of time. Very disappointed after being so excited to switch over my gym membership.

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★ 1

It horrible for its hygiene. The bathrooms are so nasty flies hang around in the shower. There has been feeces on the bench and floor for days. No ever cleans the bathrooms. Very poor quality for my money's worth. Overall I'm not happy.

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★ 1

Pool and hot tub are constantly down for weeks at a time sometimes over a month. Yet they want us to pay full price for half a club. There are flies and mold inside the shower soap dispensers too, most likely because they keep the ventilation off to save money. Nastiest gym I’ve ever been to.

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★ 4

I like it but I know that my friend had some major issues when he tried to cancel his membership. So can't say that I'm at that point as of yet but I love the yoga classes.

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★ 1

Honestly this place is terrible. I signed up because it was close to where I live and was the best option to get a lift in before work in the morning. With that being said, I’ve had some time to workout here and I’m not happy with my purchase of a membership. This club is beyond disgusting. The locker room is full of grime and mold spots on the corners. I literally only go in there to wash my hands after lifting and use paper towels to touch everything in there. The weight equipment is broad (thus the 1 star review... otherwise I would say “I wish I could give it 0 stars”), but it is rather dated and the pads aren’t clean. The bars and plates have wears rust spots on them that make it annoying to take off the 45s. If it were an old school gym I’d be cool with everything, but it’s not like you can slam the weight here anyways sooooo. If you’re selling yourself as a premium club, just live up to it a little. My best advise would be to get your workout done somewhere else. Somewhere you can lift heavy and not be judged, somewhere cleaner, no annoying sales people calling you all the time to do some stupid “fitness assessment” ... honestly anything other than here. Catch me here for another 14 months tho because I’m a fool who paid for it upfront to avoid their extra costs. Ayyyy.

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★ 4

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★ 5

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★ 4

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★ 5

Great place and people.

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★ 3

Equipment is a little old and they don't have enough squat racks. So, its a normal LA fitness location

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★ 5

Clean good facilities solid gym

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★ 2

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★ 1

A LOT of maintenance need to be done in this place .. rust on many equipment and the bathrooms are like those in gas station bathrooms, they’re old, smell and dirty. They also need to work on their lighting, it's dark in places especially near the benches where the ceiling is low you feel like you are in a grave.
Front desk not very welcoming.
Editing my comment: 07/01/19:
Originally gave them 2 stars and now I downgraded it to one star only. Bathroom smell keeps getting worse, showers are disgusting, locker room are getting worse and equipment filthier. They need to close down, FULLY renovate to the standard of the Zip code they hold and then reopen, otherwise it will always be the next door senior living exclusive gym.

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★ 5

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★ 5

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★ 2

Stopped going to this facility. Like to go back . Hopefully the locker room / bathroom is cleaner

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★ 3

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★ 5

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★ 4

Not bad. It appears very well kept. However some of the locker room make me question otherwise.

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★ 5

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★ 5

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★ 3

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★ 1

Truly the WORST LA Fitness that I've ever seen. Time to close down.... 1 ⭐ only because it's the lowest that I could rate it, this "LA Fitness" deserves a negative star rating. If this was my home gym I would be demanding my money back.

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★ 1

Locker room is disgusting, dustballs on the floor for weeks indicate no moping or even sweeping being done. Wastebaskets always overflowing. Sinks are a mess.
Staff is unfriendly. The front desk is unmanned oftentimes for self check in.
Shame, because the gym area is not bad.

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★ 5

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★ 4

Decent gym with large variety of aging equipment and sports facilities. As a long-time LA fitness member, I would say this one is well above average when it comes to the number of activities you can do here, but just below average in terms of the quality of the equipment, especially for cardio. Still my daily gym, as it all seems to maintained well enough. They keep the music low so bring your own.

Source: Google