★ 5

Great gym!! Very professional and very knowledgeable about fitness!! They have everything you need! Excited about the journey!!

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★ 5

Ava was of great service can't wait too start this journey at the Mac gym

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★ 5

Friendly, affordable, with many fitness options for all ages

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★ 5

My experience was amazing

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★ 5

Service was great

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★ 5

Large well equipped, clean, all the lastest machines. You received a evaluation when you start to determine the best workout routine and there are trainers available .

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★ 1

*READ TO BOTTOM* 0 stars if possible. All the bad reviews you read are real and true. Lying to customers faces, locking them into contracts, and then selling the gym and running away. They owe me refund money from overcharging me, Everytime I call to ask I get ignored or passed on but when they want money from me I get blown up. I wish I could go back and stop myself years ago from ever walking in. DONT GO TO THIS GYM

*Also I Just want to edit my review because they don't allow for replies.* But the gyms comment is a lie, the only part that is true is that they sold out to champion health and with it sold over all their problems and angry customers. So when in the heat of the fire they ran away an left all their problems for someone else to deal with. Just another reason why this gym is the worst, my issue only barley got fixed a month ago after fighting with the new gym for so long because no information was properly swapped over. Once again DO NOT USE THIS GYM, your welcome :)

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★ 5

Very kind staff. Helped tremendous with Autistic son. Very highly recommended.

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★ 5

First time at this gym and I already love it. Overly pumped up to get started.

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★ 5

Great!

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★ 5

Such a turn around in this place can’t wait to get started so excited. Ava was so helpful she is amazing

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★ 1

Fountain doesn’t work fans look like they’ll fall on you and the lights will fall on you they’re dangling by like one chain and that’s just where you hoop at

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★ 5

My first time going to Mac gym was amazing, great atmosphere and energy. Beautiful gym and Ava is awesome. I have a very good feeling about this gym.

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★ 5

1 day experience was great, looking foward to training!!! Go see Meech

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★ 5

Awesome introduction to the facility. Meech is a great communicator, he makes sure things are transparent and agreed upon. Can’t wait to continue this journey.

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★ 5

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★ 5

Ava was a cool person helped me a lot

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★ 5

Family oriented… they make you feel like you fit in from day 1 🙏🏾

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★ 5

Very welcoming environment and treated like family. Excited for the upcoming seaon and results.

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★ 5

Ava helped me out and everything I highly recommend

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★ 5

I went in for a tour and it was amazing. The staff Ava, Devin and Meech was hands on. They have the equipment needed for me to lose weight.

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★ 5

Best gym ever meech was great there kind respectful I can tell that I’m going to love this place 5 stars

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★ 5

Easy sign up and great size gym !

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★ 5

This place is the life of me come get in asap

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★ 5

Awesome costumer service even made it possible for my son and my self to work out together awesome feeling

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★ 5

Great gym!
Ava was very helpful and informative. Can’t wait to get going

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★ 5

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★ 5

Had a good tour! Now ready to put some pain in💪🏾

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★ 5

Quick & easy sign up process and very clean.
Meech was awesome

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★ 5

Best personal trainer here ! Very helpful and informative on how the workout should go ! Pushes you to a strength you don’t even know you have ! Need a women personal trainer ? Emily from MAC is the one !!!!

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★ 5

This gym is fantastic. It’s affordable and it has daycare.

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★ 5

I love the boxing & boxing coach

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★ 2

It just popped into head I never recieved my $100 deposit back when I canceled the Fraser location like a year ago. Im kinda wondering why I even had to put a deposit down when I used fitness your way through my BCBS insurance. I see that gym is replaced with new owners and different ne now. I should of asked more questions I guess. But yeah ya'll still owe me $100. It would be great if you can pay me back. lol

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★ 5

Awesome gym on my new journey

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★ 5

Love the gym, clean and plenty of machines

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★ 5

Great all around experience

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★ 5

Great staff and facility! Friendly snd family oriented!

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★ 5

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★ 5

Wonderful environment and amazing people

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★ 5

Very friendly and clean!

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★ 5

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★ 5

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★ 5

Very friendly, helpful team members.
Thank you, Ava

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★ 5

Ava was super nice and helped me out very much with every concern that I had, very happy I came in today when I did! Thank you :)

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★ 5

I wanted to learn how to box for self-defense but I"m a young woman and found most places that teach boxing intimidating. l was just about to give up my quest when I decided to try MAC Gym. They have a sign on the window that says they give boxing lessons so I thought I'd give it a try. Meech is my instructor and he's very nice and not at all intimidating. The first thing I wanted to learn is how not to get hit. Like I said, I'm doing it for self-defense, not to learn to hurt people. So we're working on bobbing and weaving and it's pretty cool. He's got a boxing glove attached to the end of a stick and he pushes it at me and teaches me how to move my head out of the way so I don't get punched. I personally think that's a really good skill to have.

Meech is a great teacher. He's very soft spoken and mellow. I'm very comfortable with him and I'm really glad I found MAC Gym before I gave up.

Thanks to everyone at MAC Gym. Love you all!

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★ 5

Everyone is so nice and polite! Super clean and well organized! Meech is legit a rock star will push you if you wanna get a personal trainer he’s the one! Super affordable!

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★ 5

Awesome place really loved the boxing ring

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★ 5

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★ 5

Freaking awesome staff varying welcoming an very 1on1

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★ 5

This gym is honestly such a great place to work out. The equipment is solid and always clean, and there’s a ton of variety whether you’re lifting heavy or just doing some cardio. The staff is super friendly and actually makes you feel welcome, which is huge. The vibe here is motivating but not intimidating, and the community feel makes it easy to stay consistent. Definitely my favorite gym around!

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★ 5

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★ 5

Meech and Ava are absolutely amazing, super helpful with setting up membership, beautiful gym for true dedicated lifters

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★ 5

I have to say barb is an amazing instructor. She does a stretch and restore class and it stretches every bit of muscle in your body. I love her. She is wonderful and she used to do ballet so that should tell you a lot😁😁😁😁💜💜💜💜💜

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★ 5

Ava was a great help getting me back started. She was clear, concise and professional in all regards. A excellent example of the staff at MAC Gym and what they represent. I’m happy to be a member again.

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★ 5

I've been to quite a few gyms over the years, but this one truly stands out. The equipment is top-notch, the facility is always clean, and the atmosphere is motivating without being overwhelming.
What really made the experience exceptional was the customer service. A special shoutout to the representative who helped me — incredibly professional, knowledgeable, and genuinely welcoming. They made the sign-up process seamless and took the time to show me around, answer all my questions, and even gave helpful tips tailored to my fitness goals.
Highly recommend this gym for anyone looking for a supportive and well-run environment.

Source: Google

★ 5

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★ 5

I've been working out at Macomb Athletic Gym for about a month now. Mike, my personal trainer, is great. He knows what he's doing and that's especially important for me because I have osteoarthritis throughout my body and he's fantastic at coming up with exercises that I can do so I can regain my strength but not create new injuries or exacerbate existing ones. He's also fun so that makes the workouts more enjoyable.

I've met the owners and everyone on the staff and everyone is very, very nice. They create a very comfortable environment to work out in. After my workouts I always plop myself down at one of the desks in the lobby and chat with the owners/staff for a while before I leave. They're just really nice, fun people.

The gym is huge. It's so big that no matter how many cars are in the parking lot I don't have to wait for exercise equipment to be available. They have enough equipment and the place is so large that it never appears crowded. There's plenty of space and equipment for everyone.

I don't think I've been in a gym that has more space or workout equipment than Macomb Athletic Club and all the equipment is in good, working condition. There's also a huge variety of equipment so whatever you're looking for, they probably have it. I have yet to see an "out of order" sign on any of the exercise machines. The machines are clean - there's no dust anywhere everything is put away. I don't see free weights all over the place. The members and staff are very good at ensuring that the free weights are put away.

They have a very large 2nd room that has a basketball net and members use it. (Even the net is in good condition.) That same area is also used for group classes and they have quite a variety. I haven't tried all of them so I can't say exactly what the classes are about but I can give you their titles: Sculpt and Tone, Armageddon (that sounds like it's a challenging class), Buns and Guns (butt and biceps, maybe?), Women's Self Defense, and Stretch and Restore. Classes last from 45 to 60 minutes, depending on the class. The classes are free for members.

There's also a boxing ring on the opposite side of that room that is used for sparring. Upstairs, above the boxing ring are several heavyweight punching bags for punching and kicking. They also have a couple of what I think are called "speed bags." Those are the small round punching bags that you punch with your fists to improve your speed and coordination.

On the opposite side of the 1st floor of the room there are very large tires that I've seen people on tv programs like American Ninja Warrior push/pull around as part of their training. I doubt I'll ever use one of those. They probably weigh twice as much as I do.

The women's locker room is clean and very pretty. There are plenty of lockers (you need to bring your own lock). In addition to the standard sink and toilets they have plugs for hair driers, changing rooms, showers and a dry sauna. My husband told me the men's locker room also has a dry sauna.

If you're looking for a nice gym, and especially if you're looking for personal training, you should definitely check out Macomb Athletic Club.

Source: Google

★ 5

Best gym & very friendly staff. Old school gym feel, and always clean. Highly recommend coming to check this place out!

Source: Google

★ 5

Really enjoy going to this gym. The staff is friendly, the equipment is well-maintained, and there's a good mix of machines and free weights. It's always clean, and I never have trouble finding space to work out. Definitely recommend if you're looking for a solid place to train.

Source: Google

★ 1

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★ 5

Eva was amazing when I went in to sign up. Very helpful and so kind!! My son and I are so excited to become a part of the MAC Fam. Facility is very clean and welcoming. Amenities are awesome.

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★ 5

It's dope 😎😎😎 meech is cool and this place has grit rocky type grit

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★ 5

So far so good. I signed up about 6 weeks ago. I was just moving to the area and looking for a nice Gym with good equipment and staff. I found MAC Gym and when I went there I was greeting with courtesy and great energy. I met with Ava, she took me for a tour, the gym is clean, set up well with plenty of space and nice restroom facilities. Ava explained the history of the Gym and her family. I LOVE the USA representation when you walk in. Ava explained everything and I was very comfortable signing up. I went as far as signing up my girlfriend as an add on(without consulting the GF)...for a nominal fee. Also, Ava delayed the monthly membership fee until August 15th, 2025, knowing that I would not be moving to he area until July, that is 2 months I have not paid a penny, other then the signing fee.

Note, I have not worked out at the Gym just yet, I am still getting settled in. But after speaking with my GF, and realizing the logistics for her to be able to work out with me at this time would not work out. Now, I was reading all of the bad reviews relating to contracts, and cancelling and how horrible business people they are, so I was very concerned about trying to get my GF off of the contract. I walked in, again, greeted with courtesy and energy. I asked for Ava, she came up front and I explained the situation to her and she took my GF off, no questions, no hesitations. As I said, I have not worked out here yet, but am looking forward to getting in there and doin' it...Thus far I would not hesitate to join MAC Gym.

Source: Google

★ 5

What makes this a five-star experience for me is the personalized approach of the coaches. Every coach is highly professional and dedicated to helping you achieve your goals, even if you're unsure of what you want at the start. They guide you to clarity and success with tailored strategies that meet your unique needs.

Source: Google

★ 5

I’ve been a member for a little over a month now and have been working with Mike as my personal trainer. He is so supportive and an amazing trainer so far. Even on the days I don’t feel like training, he gives me the motivation I need to get through the workout.

Ava signed us up when we came to check out the gym last month. She is awesome with any questions or anything that you’ll ever need.

Nadine in the kids club has been soooo amazing with my 16 month old son.

The gym is always clean, staff is always friendly.

Only thing I wish this gym had was hotter water. The showers are FREEZING. So I have to either use the freezing shower or wait until I get home to shower.

Source: Google

★ 5

Started training with Mike M about 3 weeks ago and I am extremely happy! I feel stronger and am more focused on my diet. He is amazing and I am really happy to have the opportunity to work with him!

Source: Google

★ 1

BEEN A MEMBER AT THIS GYM FOR YEARS AND THEY HAVE ALWAYS PRACTICED BAD BUSINESS THE FACILITIES WERE GREAT BUT OVER THE YEARS IT GOT TERRIBLE I WOULD NOT RECOMMEND GETTING INTO A CONTRACT WITH THIS GYM THEY WILL MAKE U REGRET IT IM SO HAPPY I FINALLY CANCELLED MY MEMBERSHIP IT WAS A PROCESS AND WASTED MONEY TO GET IT DONE BUT IT WAS WELL WORTH IT SINCE I DONT HAVE TO DEAL WITH THEM EVER AGAIN.

THEY WONT LET ME RESPOND TO YOUR MESSAGE BUT MY CANCELLATION WAS NOT PROCESSED THAT FAST MATTER OF FACT I STILL GOT CHARGED 99$ THIS MONTH AND CANT EVEN USE THE FACILITY IF YOU HAVE A PROBLEM WITH ANYTHING IM SAYING YOU HAVE MY CONTACT INFORMATION.

Source: Google

★ 5

amazing gym!! all around it has everything you & your family need, from free weights, fitness classes, personal trainining, boxing, basketball court, & saunas in each locker room. even better because it’s affordable and right by my house! come check this place out! 💎💪

Source: Google

★ 5

This is a great gym. All updated equipment. Bball, boxing they got everything.

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★ 5

MAC is easily one of the best gym experiences I’ve had. The facility is always clean and well kept, and the atmosphere is welcoming and friendly. The staff is top notch, always approachable and ready to lend a hand if you need anything. One of the standout experiences for me has been working with my trainer, Devin. He’s incredibly knowledgeable, motivating, and really knows how to push me to reach my goals. Whether it’s refining my form or helping me push through tough workouts, Devin always has a way of making every session count. His positive attitude makes a huge difference, and I always leave feeling stronger and more confident. If you’re looking for a gym with great facilities, a supportive community, and a trainer who really invests in your progress, MAC Gym is the place to be. Highly recommend it!

Source: Google

★ 5

Made sure I was taken care of.

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★ 5

I joined MAC Gym some time ago and have been training with one of their personal trainers, Devin. He is approachable, knowledgeable, and provides excellent guidance on a variety of workouts, proper form, and nutritional routines. The gym offers a welcoming, judgment free environment that supports all types of training, whether you’re lifting weights, playing basketball, boxing, or participating in one of their many classes. The staff and community are genuinely committed to helping members improve their health and well being. I highly recommend MAC Gym to anyone who is new to fitness and eager to learn.

Source: Google

★ 5

Clean floor, nice equipment. Ava was great!

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★ 5

Clean space, top-tier equipment, and friendly staff who make every workout fun. Easily the best gym in town. highly recommend!

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★ 5

Good experience

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★ 1

Since the day I signed up this place would call, text, and email me asking me to buy personal lessons etc. This is a sales office with a few workout machines. Cancellation process / contract is a joke so read before you sign even though they will show it to you on a monitor that's 5 feet away so that you cannot read it. Go anywhere else and you will get a better experience for cheaper and not get bombarded by calls and emails.

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★ 5

Nice welcoming environment, good quality machines. Good pricing. Has everything I want.

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★ 5

This is a awesome place. Look forward to starting my fitness journey here.

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★ 5

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★ 5

Went into this gym today and the staff is super nice and very great energy! Meech and Ava were super helpful and the staff has very silly and fun energy. I recommend this gym to any and everyone !!

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★ 5

Ava was very supportive of my situation currently and helped make the dues manageable in this season of my life.

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★ 5

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★ 5

Clean awesome facility!! Friendly and family oriented!!

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★ 5

I've been a member of Mac Gym for several months now, and I can confidently say it's an outstanding fitness facility. From the moment you walk in, you're greeted with a clean, well-maintained environment and a genuinely welcoming atmosphere. The equipment is top-notch, diverse, and always in excellent working order, catering to all types of workouts, whether you're into cardio, strength training, or group classes. There's ample space, so it never feels overly crowded, even during peak hours.

What truly sets Mac apart, however, is the caliber of its personal trainers, particularly Devin. Working with Devin has been an absolute game-changer for my fitness journey. He is incredibly knowledgeable, professional, and genuinely invested in his clients' success.

Devin takes the time to truly understand your goals, fitness level, and any limitations you might have, creating personalized workout plans that are both challenging and achievable. He's fantastic at explaining the 'why' behind each exercise, ensuring proper form to maximize effectiveness and prevent injury. Beyond his expertise, Devin's encouraging and motivating demeanor makes every session enjoyable. He pushes you to surpass your own expectations in a supportive way, celebrating every small victory along the path to your larger goals.

He's not just a trainer; he's a mentor who empowers you to take control of your health and fitness.

If you're looking for a fantastic gym with a supportive community and an exceptional personal trainer, look no further than Mac Gym and ask for Devin. You won't be disappointed!

Source: Google

★ 1

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★ 5

Been going to this excellent gym for over a year now! The gym is clean and great equipment!! The best part of this gym is my Personal Trainer, Devin!! I have several health issues including lower back pain. He knows excellent what I need to get toned with out injuring my back. I’ve reached my goal weight and BMI is way down. Couldn’t have done this without Devin

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★ 5

Love MAC GYM!! Just started with Coach Devin Slabiak last week! 3 times a week and I’m hooked. Excited to see results from the workouts and food plan I have been given. Coach Devin is great - pushed me but also listens to me when my body can’t. Check out the gym and Coach Devin.

Source: Google

★ 5

Great facility and family owned business. They care about their members and their health. I have been working with Devin for 2 weeks now and am already seeing great results. He’s very knowledgeable and works around any concerns I have to make sure I don’t get injured. Very happy to having him help me reach my goals.

Source: Google

★ 5

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★ 5

I think everyone here was very kind and knowledgeable. Made me feel welcomed! Love this place

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★ 5

Customer service is excellent. Ava was very helpful and professional in helping me out!

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★ 5

From the moment I walked into the MAC Gym for the first time, I experienced nothing less than professionalism, kindness, and an outstanding workout facility! I instantly knew I had to switch from my old gym to this one going forward. Ava was especially helpful!!!

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★ 5

Great free weights
Awesome trainers
Great place to get my workout
Started training with Jerry. Feel better already.
Excellent front of House.

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★ 4

Ava the new owner is great, she treated us well, and was able to take care of our concerns. She takes pride in the gym and it shows.

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★ 5

Shoutout big Meech🔥 love him and the vibes at Mac

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★ 1

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★ 5

Great place equipment great

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★ 5

Basketball Court and boxing instructor were mad cool

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★ 5

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★ 5

UPDATE!!!: I spoke with Ava and she explained that they (her and her husband) are new owners of the gym and are working really hard on trying to work with customers on any issues they have and pride themselves on moral ethic and was very apologetic. She worked with me and She was able to cancel my husbands PT I am very pleased with how the situation has been handled and looking forward to my meeting to possibly get a membership with my husband this Friday. If you are having any issues I recommend talking with Eva as she eased all my worries within a couple minutes of talking to me. Thank you Eva

I am actually in the process of going and making a police report. the amount of people this gym has screwed over is actually insane and it’s crazy that they are still in business. I am urging you do not sign up for this gym. I’m telling you, you will get screwed over you’ll get fraudulent charges. It will only be a headache. They sit there and say that they called you back and that you can contact them at that bullshit email, but no one ever contacts you no one ever emails you back. Once they get your money you don’t ever hear from them again and they keep charging you illegally. I have all of the proper proof to take this to the credit bureau and the Better Business Bureau And that’s exactly what I plan to do. canceled my pt three days after signing up. And even got a certified letter mailed to you stating that it was canceled. You guys continued to charge my card until I had to report it fraudulent and get a new card then you couldn’t take my money anymore and then you seen that I had my dad’s card on file as well and you charged that too. Then my dad had to canceled his card as well… Now they are billing me every week and it will probably go to collections which I’m ready to fight for . This gym is out of control and I will do my very best To take the Appropriate avenues to make sure this gym shuts down for good And no one has to be screwed over for wanting to better their lives. And no, I don’t want a reply from Mac gym, saying any bullshit excuse so don’t bother. They messed with the wrong person because I will not put up with Someone stealing from me and my dad and I will not stop Informing people how bad this gym is until something is done about it

Source: Google

★ 5

Fantastic gym with top-notch equipment and a great atmosphere. Devin is an incredible trainer—knowledgeable. Highly recommend this place if you're looking to get serious about your fitness!

Source: Google

★ 5

Love my new trainer Mike. Love Ava, she's the best!

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★ 5

Staff is attentive and facility is clean!

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★ 5

I really appreciate Ava for helping me and I’m excited to reaching my goals. Very clean environment and great with children. I love this place ❤️

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★ 5

I came in today to get a membership and I loved the customer service and atmosphere here!! Friendly and family orientated! TRUST THE PROCESS!

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★ 5

UNDER NEW MANAGEMENT!!! The gym has new owners and not only are they better communicators but also better problem solvers. This was the only issue I ever had with the gym. The equipment is nice, clean, they offer a sauna that actually works inside the dressing room, and some of the best in gym childcare I’ve ever experienced from an amazing woman named Nadine! I appreciated that they had a diversity of turf, a half court, and boxing all inside. The location was also a plus for daily needs after or before a workout.

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★ 5

This is a great gym to workout in. Very spacious, and plenty equipment from free weights to treadmills and bikes. The staff is very friendly and knowledgeable.

Source: Google

★ 5

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★ 5

Great equipment, great atmosphere, and good folk ready to greet you as soon as you walk in.

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★ 5

I love this gym! Just joined MAC Gym. I have had a great experience since the moment I walked in until I left today! If it wasn’t for Ava I would not have signed up and or stayed consistent! 10/10⭐️ Check this place out!!

Source: Google

★ 5

My name is Dante, and I’m a recent member that resigned. And they did everything they could to fix my issue. Thanks to Ava. It’s really appreciated.

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★ 5

This gym is under new management. The manager named Ava helped me with my previous concerns, and they care about their customers. I felt heard !

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★ 5

The gym is nicely laid out. Observed people wiping down equipment after each use! Staff is very friendly and accommodating to meet your fitness needs through personal training within your budget. They were able to tailor a plan specific to my needs, which I've never experienced with corporate gyms!

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★ 5

Very clean and friendly gym. Excited to start

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★ 5

I love that my kids are allowed here. It’s family owned and a great environment.

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★ 5

Very great staff and gym is very clean with good machines

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★ 5

Best gym I’ve been to so far they have turf and weights and a half court basketball court.. the employees are professional and they always make you feel like family and they have 2 locations and more coming soon… I highly recommend trying this place out.. 👍🏼 👍🏽

Source: Google

★ 5

Friendly knowledgeable staff!! Clean, positive environment !! Empowering women of all ages!! Come work out with us!! Love this place!!!

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★ 5

Great experience thus far! I like the feel of the gym and was in search of a good athletic club. I recently left Planet Fitness. I've been working with my personal trainer, Jerry, who has whooped my butt in the gym thus far, but I'm determined to reach my goals! Love that they have a half court for basketball and a sauna. Nice touch!

Source: Google

★ 5

I have been going here a solid week now and the facility is clean and Jerry is a great personal trainer to work with I can see myself here for a lot longer to achieve my goals

Source: Google

★ 1

Worst place to do business. Have your attorney ready when you decide to cancel

Source: Google

★ 1

This is my third time leaving a review of this money hungry so called gym. I’ve been getting charged $50 a month for a membership that’s supposed to give me access to all three gyms but that’s not possible when two of the other locations have closed. Staff comes and goes every week you’ll be lucky to see an employee stick around for a month. The equipment is fine but pretty unsanitary they have spray bottles with rags to clean them, not paper towels rags, the get used multiple times by multiple people throughout the day. The only thing worth while in this gym is the basketball court that is slowly becoming a storage room, the court has issues itself as well the floor never gets cleaned so slipping and rolling a ankle is a common occurrence and dead spots in the floor that will never get fixed. Overall don’t let any reviews above 2 stars fool you this gym is not worth it all.

Source: Google

★ 5

I recently started at MAC with their new personal trainer Jerry. Im excited to see the growth in my training with the different types of equipment available to train. The gym has an array of awesome functioning equipment to meet anyones needs/level. Gym has always been clean and all staff has been super polite and welcoming anytime Im in the gym. Their lockerooms/restrooms are very nice and always clean. When completing the contract everything was explained in detail and the staff made sure i completely understood what I was agreeing to when signing. My personal trainer has been very flexible with meeting my scheduling needs as i cant always attend the same days/times each week.

Source: Google

★ 5

Equipment is great, plenty of ways to get your training in from weights, cardio boxing or basketball and trainers are super knowledgeable

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★ 5

I’ve had the opportunity to train with Coach Torrez, and he’s helped me greatly get ready for my first body building show. I’m so grateful 🙏🏻

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★ 5

Awesome price and awesome trainers . Very clean looking forward to a new me.

Source: Google

★ 1

I have been trying to cancel my membership over the last month. My contract has been up for almost 2 years. I was given the run around to have it canceled. First, they tried to convince me to hand my membership over to someone else. Then, I had to keep following up to have customer service call me back to cancel since they don't have the ability to at the gym itself. Customer service called me, but first trying to have me hand over the membership to someone since the contract has been paid off. I said no. They said they would cancel and it would show up in my app. Nothing has. My fiancé has called numerous times. I had to have a new credit card issued to block them. I sent a report to the BBB with a copy of the contract, screenshots of various other people having this problem & more.

Do not get ropped into this place. Their practices are set up to lock you in indefinitely. Everything is only verbal on their end after you sign that dotted line for them. You will not receive written documentation from them stating they will follow through on their end on their practices for anything that follows that contract once turned in.

Back yourself up with documents, call logs and more as many of us members are making a dispute against them. Protect yourself.

Please note, this review isn't against the staff at the gym. It is against those up the chain who control this business strategy and control your memberships. So, even if your contract is paid in full and over, you will be stuck there. Do the research yourself, and see the 100's of complaints written on various platforms. They are all the same.

Source: Google

★ 5

I absolutely love this place soon as I walked in it felt like home so excited to join

Source: Google

★ 5

Awesome meet with Anthony and Nate today, very informative and engaging!! Excited to start my fitness journey here at MAC!

Source: Google

★ 1

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★ 5

Great working with Anthony and Nate. It made it feel like a place where I can turn my life around.

Source: Google

★ 5

Cool club

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★ 5

Had amazing service from Anthony the young man that helped me and my wife sign up yesterday! Also did my assessment with coach Nate and he did so well and very professionally done! Looking forward to working out and getting sauna time!

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★ 5

Nathan was very helpful and a very educated trainer for the time her has been there. Highly recommend this place for good energy and positive improvement.

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★ 1

To make a long story short they’re going to trick you into a contract that they make impossible to cancel. Don’t come here!!

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★ 5

Coach Nate gave me a great work out! Can’t wait to be apart of the team!!

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★ 5

Great gym great staff !

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★ 5

Awesome gym, super clean! And Nate at the front desk, super chill and informative.

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★ 5

Love the Mac gym, started coming here a couple months ago and have been trained by coach Nate, he was great he really helped push me in my workouts.

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★ 5

Coach Nate and the entire staff are great at the gym.

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★ 5

I’ve been going to this gym for years, no complaints. It’s clean and barely ever busy. You can get in and out without waiting on machines or for equipment. Go see Nate at the front desk to get a membership, him and the staff are always friendly.

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★ 5

Love MAC fitness has all the equipment I need, very clean. Coach Nate is high level, focused on his peoples goals.

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★ 5

Great gym, great team…Clean!!! Convenient!! Customer-Focused. Enough Said. S/O to Nate, great job holding it down! 💪🏽

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★ 5

Coach Nate gave me a great experience at MAC! Very respectful and professional and very easy to work with. He knows what he’s doing and I can’t wait to come back!

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★ 5

Coach Nate is the best. Love this gym!!

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★ 5

A great gym that has trainers and coaches to help you build a customized workout routine which is free when you join.

I highly recommend you asking for Coach Ace. He helped me promptly with all my concerns and workout plans.

Source: Google

★ 5

My New Year's resolution was to "get it right, get it tight!" and my personal trainer at MAC gym is helping me to achieve that goal! Saad is the best and is not only pushing me physically but also mentally. There are people working out of all body types and ages and everyone, including the staff, is really nice. The gym and the personal trainers are worth every dollar and my only regret is not signing up sooner.

Source: Google

★ 5

Love this place. Good vibes and community. Glad I found this place

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★ 5

Really clean facility. Very impressed with the staff!! Definitely recommend going for a first time gym membership. Really easy to get signed up. All around very happy with my experience.

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★ 1

Mid gym, old busted equipment and the team staff is rude and non cooperative

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★ 5

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★ 5

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★ 5

Great owners. Willing to work with you to improve your workout goals.

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★ 1

UPDATE: it’s months later and they still fraudulently charging my card

Complete scam artist, Jenna convinced me to sign up for a membership that’s a total rip off. Now I can’t get out the contract and they want to continue to charge my card. DONT GO HERE!!!!

Source: Google

★ 5

I love the staff! Everyone is friendly and welcoming. Nate is my trainer and he is amazing! Very professional, I never feel uncomfortable, which is a huge plus as a female. Nothing but good vibes here!

Source: Google

★ 5

I’ve been training with Sa’ad for a while 4 times a week and I was better than his client who only trains with him twice a week named Brandon! Goes to show the more see your coach the better off you are seeing results thanks Sa’ad’s for the training

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★ 1

DO NOT SIGN UP DO NOT SIGN UP

THE CONTRACT IS AWFUL YOU CANNOT BREAK IT UNLESS YOU OR THEY DIE OR THEY GO OUT OF BUSINESS (or you move 50 miles away WITH PROOF) you can’t get out of it like WHICH IS INSANE AND NOT THE ORDINARY BUSINESS PRACTICE MOST GYMS ALLOW YOU TO BREAK IT FOR A FEE THERE IS NO PROVISION HERE THEY WONT ALLOW YOU TO LEAVE FOR A FEE

The owners are awful, the personal trainers are worse nobody is professional and will cancel on you last minute multiple times TAKE YOUR MONEY ELSEWHERE THESE PEOPLE DONT CARE ABOUT YOU

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★ 1

Terrible. Awful. Horrible. Do not join.

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★ 5

They were very helpful, thorough, especially Jenna and Robert, highly recommend them.

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★ 5

If you are looking for a personal trainer I highly recommend Sa'ad. He has completely transformed my fitness journey. He has good energy and has expert knowledge on proper form and pushing me to reach new levels! I have improved in strength and over-all fitness! I am very happy with my results

Source: Google

★ 5

Great ppl very helpful. If you're looking for a great gym this is the one

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★ 5

Really love the gym I have been going here for 22 years! Just got back to the gym and have a trainer Nate! He has great positive attitude and pushes me to work hard every workout definitely recommend him!

Source: Google

★ 5

**** UPDATE ****
I am still extremely pleased with this gym and their staff. They have new amazing staff and trainers. MAC has been my home gym for a few years and I talk about them everywhere I go!
I will always take the extra step to support a family owned business before corporate businesses.

I really love this company and everything that it is built on. The morals are really what stands out from any other gym I’ve been to. They really do care about your health and having the goals you wanted when you first signed up. As soon as I started seeing progress, the employees and other members pointed out to me how happy and healthy I look! It really is a great community. It’s unfortunate that some people don’t see it for what it is. Their procedures price wise, term wise are not much different from other gyms. If you have issues with billing, just pay up front!!! It’s cheaper anyways. I usually do that no matter what I’m signing up for because I’d rather get it out of the way.

Source: Google

★ 1

Horrible Gym, stuck in a contract that doesn’t seem to have a way out due to poor management. How is this gym professional? The 5 star reviews are from the first day when you are REQUIRED to leave a 5 star review. Very upsetting at how unprofessional this gym is.

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★ 5

Jenna and Rob are the best. Always welcoming and kind as soon as I come into the club. Nate is an awesome coach as well. I recommend!!

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★ 1

Beware this place is a scam! I was hospitalized after a workout call to cancel multiple times yet they continue to charge me even after only using this gym two times. No one answers the phone now or anything

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★ 5

Great working out with trainer Nate he is the best. They have the best equipment, and great people. Great for boxing. Reliable staff. They even have day care, and sauna for a great sweat.

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★ 5

Amazing atmosphere, boxing area is great, basketball area is great. Everyone need to get in here forreal

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★ 5

This gym is a great spot to get a complete workout in without a huge crowd of meatheads...lol! There are tons of machines, free weights, and even some good ol' boxing space. There is a huge parking lot and plenty of easy access. The staff is wonderful. Sarah works on the billing end and was amazing to deal with. I had a payment issue and she took care of it lickety split all the while being professional, courteous, and patient. Jenna works inside the gym and it a total sweetheart. If you are looking for a place where you can feel comfortable working out with any body type this is a great option :-)

Source: Google

★ 2

I want to start by saying I have enjoyed working with all 4 trainers I have worked with this past year. Each one has provided me with valuable feedback and tips. I am beyond frustrated though. I signed up for training sessions for 1 year. Now that my year is up, I keep getting told a different thing everytime I inquired about how many make up sessions I had left. One of the managers advised I signed a contract that the sessions auto renewal after the year is up. Bottom line: I don’t have a copy of this contract I signed even though I requested a copy. Also, when I asked about canceling, they advised I can’t cancel until I have fewer sessions left and I cant afford these sessions and don’t want to spend more time at the gym than I already do. I just want to cancel the sessions with the trainer and work out at the gym at my convenience at this point.

Source: Google

★ 5

Sarahs amazing great experience with my member issue. MAC really cares about their people, and makes sure they leave with knowledge on health and fitness.

Source: Google

★ 1

I signed up with this gym after my husband passed away. I wanted to start taking better care of myself to raise my son. Was told I HAD to go to Mt Clemens to sign up , even though Fraser was closer. Went through the sales pitch where I was offered 3 plans. Signed up for the one that cost $200 upfront and then $29.99 a month. Then was told there is also a $100+ fee to clean the gym I had to pay. I asked if I could cancel anytime and was told I could. I signed up and then they sold the Fraser location a month or so later. Want to use that location? It’s now another $20 a month. Called to cancel and was told I signed up for 2 years. And they had emailed me the contract (after signing on the little pad) and I had 3 days to cancel. Avoid this place at all costs. They lie to your face and then hide behind lawyers and contracts. My fault for believing them, their fault for taking advantage of a recent widow.

Source: Google

★ 1

Not exaggerating, there is not a single cable In this gym that has been maintained or put together correctly, which results in real injuries and muscles over compensating over the other inadequately. The gymnasium is nothing but a storage closet now. One call to OSHA and this place is shut down. Some of the staff is cool, Saad and Detrick are great guys. Some of the gym goers are also great. I’ve literally been looking for excuses as to why to resign at the gym, but it looks like this will be the end of it come the ending of my contract. Especially since they want to charge customers 500 or more a year. Not worth it. It’s a shame , this place use to be great but overzealous management and ownership will run any business to the ground. The lack of care shows, it’s just money their after.

Source: Google

★ 1

My membership started with three gyms, including two 24-hour locations, but ended with one poorly managed gym. The other two were sold without notice or compensation. Management is unresponsive, often 'in a meeting,' and did not follow through on promises to return calls.

Source: Google

★ 1

I wish I could give a lower review. The scammed me out of 1600 dollars by convincing me to get a personal training session, and I couldn’t get out once I was locked in. Can’t get a straight answer about anything. Will say anything to get your money out of your pocket and the equipment is all falling apart. I told them I wasn’t sure if I could afford it and they said I could always cancel. Turns out you have to pay the full amount up front if you want to cancel.

Source: Google

★ 1

The Gym had closed two of its locations without notification and only has one site left in Mt.Clements that is not open 24 hours. They also are one of the hardest gyms in the state to cancel your membership, even if you are no longer in a 2-year contract. The Gym is known for gas lighting its customers into thinking they renewed their contract if a client tries to cancel. There are Facebook communities that go into the details about the shady businesses practices that I highly encourage you review before signing up. They will harass you via text/calls stating you have a “free fitness evaluation” just so they can sell you another contract for personal training. This is not the gym you want to go to and I actively encourage those around me to stay away from this business.

Source: Google

★ 1

Staff is friendly and the equipment is of good quality. One or two of the machines will break and it’ll take them over a month to fix them though.

Unfortunately friendly staff and good machines can’t make up for this business’s abusive business practices. I sent them a letter of cancellation for my personal trainer contract, and even got a voicemail from the gym saying they received it. They later backtracked and continued charging me, presumably they’ll continue this indefinitely. They refuse to acknowledge the proof that they received the letter. They also refused to allow me to redeem leftover sessions they owe me, and they can’t even give me a copy of the contract!

Enter a contract with this business at your own risk, they use the egregious cost of arbitration to bully you into paying them more than you agreed to.

Source: Google

★ 1

This is the worst I have ever joined. I am constantly calling no one will answer the phone to assist me. I have left numerous voice mails. I have an outstanding balance that’s going to collections and I haven’t even used the gym one time. I expressed when I was joining that I could pay now and that I’d come back later on down the line when I felt I could afford the initial fees ect. They coax me into working with my situation then charged me like 300 around Christmas . I called to get help with the situation no answer… called both locations to speak with Jenna no contact. They’ll call u to sign you up but after that they won’t answer any more. Now I have $318 going to collections and they still charged me $50 for the membership this month and $ 20 for kids club and still won’t answer the phone. This is absolutely ridiculous.. I really thought I would like this gym.

Source: Google

★ 1

Every horror story review you read is 100% true, I’ve been part of this gym for years and have watched it torch people since then.

Shady is not the word, they are out right selfish people who care only about profit. Want training? Do it yourself. Most trainers have 0 certification and will most likely quit or be gone within a month. This staff changes more than the seasons do.

Just went to go cancel my membership after over half a decade and I now have to wait for them to call ME to cancel it. I can guarantee I’m going to get charged again and again until THEY have time to do it for me.

They also just pulled out of two gyms that were never maintained or updated. I’m guessing the well was running dry after a while.

Please sign up anywhere else seriously, I’m not just trying to bad mouth I’m genuinely warning you that it’s not worth the hassle or money. You’re not supporting anything worth it, they do not care about you or your money, at least not until it’s in their pocket.

Source: Google

★ 1

Been thinking about canceling for a while due to the high price, insane annual fee, and this gym just going down the train. Lies on their website and broken equipment all the time. Went to the Fraser location today and seen that it is no longer affiliated with Mac gym. The sign has been changed to "champion". Why haven't any members been notified of the new ownership for Fraser and Saint Clair Shores locations? How is this process supposed to work? Zero communication from anyone. Hoping the new ownership at Fraser and Shores is better.

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★ 1

Originally, was pretty happy. Allowed me to bring my son who was only 13.

HOWEVER, when our contract was up they refused to cancel my membership and are still trying to withdrawal money from my account. I went, in person, to cancel the account, and even made the general manager, Jenna, write a note saying she cancelled my account.

This is a predatory business.

Source: Google

★ 5

Brian Raymer was very helpful and made us feel comfortable! Thanks

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★ 5

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★ 5

Good trainers who care

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★ 1

Edit:Update:2nd UPDATE 5 star to one star after two days. Edit: I tried to use the 30 day membership and ended up signing up for a membership with the gym. I didn't see a contract that I signed and only received it later that night in the email strike one. The next day I came in to meet with a trainer because that is what I needed. The trainer was nice and personal 1 hour sessions that I would need to sign up for a whole year commitment which was strike two the total for the two years was around $11000 I am really surprised and when I said I couldn't do that then started the shady car salesmen tactics trying to pressure me into signing up at $130 a week for $7000 a year. That's a lot of money and it's only my second day the billing looks hard to cancel no phone numbers to call and the website they list is inaccurate. Luckily I have three days to cancel this contract as stated in the contract I did not see until it was emailed to me. This might be for some people but not me. I recommend reading bbb and reviews before signing up there seems to be a lot of hidden fees. The rep who called about me canceling my membership. Was very rude, confrontational and had an angry tone with me the whole time she insisted that the free trial is free but only if you had membership how dumb do you have to be to say that it's free but only with purchase. I will be forwarding this to better business bureau. 2ND UPDATE: seems they did not cancel my membership as of the end of the week peak payments has requested that I pay 125$

Source: Google

★ 5

MAC Gym is Great the staff is Awesome Very Friendly Very Informative and Helpful I Look Forward to working with the staff

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★ 1

Beware of fraud charges on your card! This gym has rude employees, unprofessional management and unethical business practices. They charge $150 00 Annual cleaning fees even after you pay the cleaning fee during your first sign up. They also charge a 300.00 fee if you bring a guest that didn't sign in and pay the $20-$25 day pass. They charge all members different pricing from 30.00 - 59.00 per month. The gym smells terrible therefore, the cleaning fees must be a hoax. They attenpt to lock minors into contracts claiming its legal in MI. On their website they claim to have a At BBB rating, they actually have a NR rating. Read all the reviews.

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★ 5

Great family gym. Great equipment and excellent trainers. Very clean and staff is very helpful

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★ 5

Bryan mark was able to work out a gym membership plan with me which was great, great people here

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★ 5

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★ 5

Brian cool dude, showed me around the facility

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★ 1

If I could give a 0/10 rating I would, management is super unprofessional and doesn’t actually care about keeping their members happy, just in it for the money. Would not recommend going to this gym at all

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★ 5

Place is clean had a good selection of equipment. Convenient location. Mgr Brian very knowledgeable

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★ 5

Very clean and well managed. Brian was very helpful

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★ 5

This place got it all, everything you need for your fitness needs. Ask for Brian, he will hook you up!

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★ 5

the gym is a very nice place and very good employees.

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★ 5

Love this gym, a wonderful facility. Brian is a great manager, friendly and helpful!

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★ 5

Brian, Jose and the stay has been awesome to me, would recommend to anyone!

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★ 5

Brian and Jose do a great job

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★ 5

brian got us right at mac good gym highly recommend great equipment great environment

Source: Google