★ 1

This place is a joke. We pay over $100 a month for our family PLUS preschool tuition. We went to go swimming and my son brought a friend. They wouldn’t let a guest come because he was under the age of 16. Mind you, both my husband and I were present and would have been in the pool. The guest was 10 years old. Never again. We will be canceling our membership.

Edit: they were having a birthday party for toddlers and all their parents weren’t present. So tell me how that works?

Source: Google

★ 4

Source: Google

★ 4

Outdated locker rooms but probably the cleanest gym in the area! Not a ton of equipment if you’re looking to target different muscle groups.

Usually never a long wait in between equipment. Respectful gym goers. Good family price.

Source: Google

★ 3

Overall a good, clean facility. The hours are not great in the summer (why close at 4 on a Sunday??). Equipment is generally good as is availability, but they only have 1 working elliptical out of 3 total, with two that aren't usable and haven't been for months on end. Front desk can be surly!

Source: Google

★ 1

Put a sign up that guests have to be off the machines before 10pm or closing. I should not be being rushed off a machine, when the bald head white man who sees me every time ive come in for over a year now and myself, knows full well what time the facility closes. Im on the stairmaster before just leaving this evening and i timed it so i would be done at 9:59. He tells me to "wrap it up!" In what world would i be trying to work out past closing and again would i need to be reminded of closing time when he knows im not new there?! (i only had 15 secs on my machine, at 9:58, when it yelled it from across the room{ i had on headphones})

This gym already has an unwelcoming air toward people of color, I dont need him or anybody else trying to flex whatever authority he asserts himself to have because he's ready to go and trying to rush people/looking stressed. Just work somewhere else.

The hours at this place are already bad enough. They dont fit the needs of people and their varying schedules. Worst weekend hours of a gym i've ever seen. You should in the very least honor the operating hours or make it clear guests have to be: off the machines and out by whatever hour you close that day of the week. I personally want my $60 worth until that time comes.

Source: Google

★ 1

Source: Google

★ 5

Great gym. I wish it had a sauna though!

Source: Google

★ 5

I really like this place and staff. Great class options and decent price.

Source: Google

★ 5

Source: Google

★ 5

I love the classes so much! I moved away but look forward to going back every summer.

Source: Google

★ 5

The updates they made to the gym are nice

Source: Google

★ 3

Good and clean facility but management can often be a bit hasty and impersonal at the front desk when inquiring about basic questions - even in regards to hours and upcoming activities. They don’t really seem interested in helping you.

Source: Google

★ 2

Nice fitness center but the weight room gets overrun by packs of high schoolers. Wouldn’t recommend for the price. Pool and gym are nice.

Source: Google

★ 5

Source: Google

★ 5

Was there for my physical therapy. The staff was friendly, attentive and honest in their efforts to improve their clients' physical conditions. All the personnel there are welcoming and personable, making for a welcoming and enjoyable experience each and every time. The facility is clean and top notch in its amenities. I would highly recommend this facility to everyone.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

The Neighborhood Club is a clean facility with updated machines. There are a ton of classes to choose from (yoga, HIIT, TRX, boot camp, Zumba, etc.) for people at all levels of fitness and the instructors are great. The facility draws people of all ages (high schoolers to 90-year-olds), so there's no gym bro mentality or "gymtimidation." If your idea of a good workout is loud grunting and throwing weights around, this may not be the gym for you. If you want to swim laps or do an exercise class in a warm pool, have your choice of 70+ free fitness classes, play pickle ball or shoot baskets in the gymnasium, or work out in a well-maintained environment, go for a tour and see what you think.

Source: Google

★ 4

Staff is courteous and efficient. Trainer Randy is top notch; he knows every muscle in your body and which muscles need a workout

Source: Google

★ 5

Source: Google

★ 5

My family has been members here for about a year now, prior we were at LA Fitness when the kids care was abruptly stopped. There are sports for kids, and adults available and their FitClub Classes for kids are so great!

As far as the staff, they are pleasant and informative. The newer App you can get for the gym is nice and has easy to use features. I would love to see more swimming options available for kids outside of private lessons and more dedicated space for kids <14.

Clean, accessible, friendly, and overall asset to the community.

Source: Google

★ 2

This rating pertains to the fitness center only. Over all the worst behavior for gym goers I’ve ever seen. This place is way too expensive for the lack of equipment and dirty appearance. Like everything else in Grosse Pointe, this place is a huge disappointment..

Source: Google

★ 1

Front desk is extremely rude with zero customer service skills or decent cordiality. They talk to members like we go there for free and they are doing us a favor. Too pricey for the old and limited gym equipment.

Source: Google

★ 5

Great local gym. Nice equipment, great basketball court.

Source: Google

★ 5

Source: Google

★ 1

Don’t look at the ceiling! This place is dirty and they do not enforce mask protocol for Covid.

Source: Google

★ 5

I am a member here and find it to be fully serving in all aspects of pursuing fitness and overall health.

Source: Google

★ 3

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★ 1

Source: Google

★ 1

Terrible customer service. Good luck getting in touch with anyone other than the receptionist. Go to LA fitness or anywhere else

Source: Google

★ 5

Source: Google

★ 1

I cancelled my account in February at the counter by filling out the form I was given. I handed it back to the young lady and she said my Visa would bill me 3/10 for the last time and I could use my membership until 4/9/19. I did not use it after that Feb. date and was billed on my Visa 4/10. They claim they can’t locate my form. Very frustrating. I have had to deny the charge through my credit card. I should have demanded a copy of my form but thought this was a no brainer. Don’t trust this place.

Source: Google

★ 2

The place is nice and has a lot to offer but anyone under the age of 16 has very little use here. The most they can do would be to swim or play basketball. I am a member here and it’s nice to be one but any one I want to come with can’t get in unless they are a member too. If you are a member here you are aloud guest passes but they changed the rule so now you have to be 16 to use one. So for anyone under that age it’s pointless to try and get your friends in.

Source: Google

★ 5

Great club--very clean. Their equipment is well-maintained and kept sanitary. Changing areas are clean. Tons of services at the facility itself: preschool, exercise classes, an indoor pool, health screenings, etc. They have pre-planned activities and offer rooms for birthday parties. The only down side is that the monthly membership is quite expensive.

Source: Google

★ 5

Great place. Gym is clean and maintained. Many treadmills and elliptical machines. Early am fitness classes are focused and fun way to stay in shape.

Source: Google

★ 1

Ok

Source: Google

★ 5

everyone is hella friendly

Source: Google

★ 5

Great place to work out and play basketball. Excellent courts and a very clean workout gym! Everyone is really nice!

Source: Google