★ 5

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★ 2

Old Town Gym has poor customer service and canceling policy. I canceled my policy and was told we would no longer be charged and to come in and sign at my "earliest convenience". This fact of signing completely slipped my mind and yet they see fit to charge us for this month for a service we will not participate in. Having "the same cancellation policy for 15 years" does not excuse charging someone for the money they don't have to spend. Especially when I've called to correct on the same day I was charged. Last time I went the pool was filthy, and my favored machines were broken. Unfortunately, the quality at this gym is not worth the money.

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★ 5

Staff is really friendly, very clean, present atmosphere, Great pool and hot Tub, nice locker room's

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★ 5

Great Place! Very Friendly and encouraging staff. They even talked to my insurance company to get me signed up properly. They have a lot of free workout classes too. 🙂👍

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★ 5

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★ 1

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★ 4

Enjoy the pool for exercise they have new Sauna ,Steam room and Frost room

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★ 5

Amazing smoothies!

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★ 5

Great staff comfortable place to work out. All new pool and spa area

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★ 1

When you sign a 12 month contract they mean you have a 12 month contract. So a month after you sign and you get cancer and lose your job, then have to move out of state, you can't cancel.

My husband called and asked to cancel, the manager said since we moved and couldn't come to the office, we would have to mail a letter. The payment kept coming out after we sent the letter so we sent a certified letter. The payment still came out and overdrew on our account, for a gym my husband only used a couple times a year ago.

So you should all be aware that you are signing a non-refundable blood oath. You're welcome Old Town, for the 11 months of free money. Hope the owner is living the high life - getting paid for nothing while my husband in recent cancer remission is out in the heat digging holes all day.

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★ 5

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★ 5

Very clean and very friendly staff and all of them are so polite and always keeping the gym and pool Hot tub and the other stuff clean and a very good atmosphere

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★ 1

The girl at the front desk has a bad rude attitude and ive seen her treat females pretty bad. Which is sad because we're all here to better ourselves. You got a real "mean girl" type ruining vibes. Do better.

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★ 5

Love the atmosphere, which makes me want to go back 😊

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★ 1

$10 for guest pass! That is kinda outrageous considering your members pay $40 a month to use the gym

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★ 5

Love this place great and family oriented my 9 year old daughter loves the boxing room as she is in MMA with cosens and loves practicing here

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★ 5

The new pool area is wonderful.

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★ 5

very nice place to work out mayah is my favorite worker

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★ 5

Awesome gym. Nice equipment and clean.

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★ 5

Love this place it has all the equipment you could need and want ! Much more then a gym a place to come and be happy.

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★ 5

Love old town it has everything you need and a very knowledgeable staff!
Shakes are a bonus!

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★ 1

I joined this gym Just over a year ago and it burned down shortly after I started my membership. They would not allow me to cancel my membership because they have two other gyms I could use. The other two gyms they offer were not on my way home, which made it very inconvenient so I never used it. I sucked it up and paid the membership for a year to a gym that I never went to . When time came to cancel, I called a couple of different times and they told me to mail in a cancellation request. I had moved to Port Huron by this time. I did what they asked and mailed in a request twice. They still charged my account and will not refund me.

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★ 5

Janessa was a huge help! She is a true asset to the team over there. Old town gym is by far the best gym in the tri-cities. I will always recommend all my friends and family here.

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★ 5

Very welcoming, great amenities, awesome staff and a wide range of equipment. Love the environment

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★ 5

Great environment

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★ 5

Great atmosphere

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★ 5

Great machines, awesome staff, and even better environment. Smoothies are top notch too. 👌

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★ 5

Great environment, amazing selection of machines to work with. Saunas and pool are perfect for post-work recovery, with their protein smoothie bar for after. Smoothies have good texture and taste, lots of different options including a build-your-own!

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★ 1

Very un family friendly does not allow kids in the pool area

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★ 5

Probably the best gym in the tri-cities area. People were constantly recommending this gym, and I wish I had taken their recommendation sooner. 15/10 in all aspects. The value. The equipment. The aestetic. They have a pool, a hot tub, a sauna, a steam AND a frost locker. Literally my dream gym.

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★ 5

By far the best gym in the tri cities! Great staff and great equipment!!

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★ 5

Great staff and good equipment.

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★ 5

Great staff and atmosphere

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★ 5

The staff are super welcoming and helpful, especially mayah and austin!

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★ 3

Three-stars. Decent gym, however I feel like the main priority is money instead of providing the best facility and experience possible (for example, a lot of their equipment is outdated or in need of pretty serious repairs). Additionally, I’ve had some rather poor experiences with their staff members up front (rude, passive aggressive, unwelcoming behavior). Another gripe I have is the whole ordeal with the fire in the pool room: one of the main reasons I got the membership to begin with was to use that area of the gym; yet, when the whole area burns down – presumably due to a malfunctioning sauna, they offer no partial refund or discount? Full price for partial service? Moreover, after months of restoration, I still have no idea when it will be reopened (they just claim, “we’re making progress.”) Why should I have to share the burden in your unexpected loss? I’m assuming you have insurance, so was it a loss? Regarding that, do/would I share the advantage in your unexpected gain? I think not. Honestly, had they offered some form of a refund while saying that they really needed the money for budgetary reasons, etc., I would have said, “No problem, keep it,” because I like to help others in need. But the way they handled it (i.e., by never acknowledging it), that rubs me the wrong way; it feels like a money grab in a way. Another word is unfair.

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★ 1

So while they was closed they still collected gym membership! They opened the gym portion while the pool and other amenities was still closed and they still collected membership. The owner is a crook, I bet he is collecting from insurance for loss of business. They still took nearly $200 from me. The management says I was the only one giving them a hassle. Well, other members don't say anything because they are either being nice or don't know contract law. I would NEVER go back to this place with liars and corrupt owner. If zero stars was an option I would have selected that.

UPDATE: I have plenty of money to pay for my bills, that is not the issue. The fact you charged hundreds of people without all services is the problem. I would love to ask a judge his opinion if you would like to go that route. Otherwise everything I say is in fact factual. You keep crying about the fire, well the fire sucks but does not mean you get to charge for services when you don't offer what they are paying for. Like I said if you would like I would love to go see a judge if you would like that.

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★ 5

Love this gym yearly memberships great

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★ 5

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★ 1

I am beyond disappointed in this gym as I called ahead of time to inquire of the membership. I informed the man that I was looking for a membership to a gym that was month-to-month and not for a specified time thereafter. He said they had the 69.99 membership for couples, and that would have worked great for us.
Inform me that there would be no sign-up fee, and that it only cost the 6999 with the first month FREE. My first month I was charged $30. upon inquiring why I was charged, they informed me that I had to pay for my own key to the building. After attending the gym, I felt extremely judged, the gym was overcrowded, and there was nobody in the building to give me a physical key ( over an app only) OR to ask questions.
I sent an email asking for details of the gym, how to get into the gym, know any information about the gym. I received no response.
Then, after my first visit to the gym, I wanted to cancel my further membership.

I was informed, that I signed up for an entire year Membership and that if I did not pay for the entire year, they would send me to collections. They refuse to allow me to cancel the membership Saying that I signed a contract.
I informed the man that I called ahead of time in order to inquire and make sure that this was not the case, and he told me that I simply signed up for the wrong plan online.
He said he did not care and then I needed to pay for the entire year or he would send me to collections.
I cannot believe that gyms rope you into such payments for only entering their business one time.

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★ 1

Good luck cancelling your membership once your year is up. This place is a joke.

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★ 5

They have allot of equipment and its the best gym around very clean, wish everyone could be a member 😀

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★ 1

They have predatory gym memberships that they refuse to cancel and rip your money away. I have to push back my mortgage payment because these guys took my money and refuse to cancel my service. I haven't been there and they never even gave me an access card and when I call no one answers with a full voicemail box. These guys are scammers and don't waste your time or money

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★ 5

Great gym

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★ 5

Great gym!

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★ 5

Great place to work out and always open!!

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★ 5

Great place great workers

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★ 5

Great bay city gym

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★ 5

This gym is awesome been going for about 6 weeks now staff are great the people that workout here are not judgmental always helping with tips recommend to people going for their first time!

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★ 4

not too expensive for a gym with a pool still a lot of money though

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★ 4

Nice gym. Has a variety of classes but they need to fix the pool and sauna or remove it from their ads. Currently those facilities are not available.

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★ 5

Staff is great, so helpful! The equipment is in excellent condition. Can't wait to go back and join in on a group class.

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★ 2

Two stars enough said. Horrible customer service. No one will even respond to any emails or messages or voicemails. I'm trying to find out options and you can't get a hold of anyone.

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★ 1

Trying to cancel after my year membership and the “manager” ran me around saying that I have to send a letter or come in to cancel, well I’m out of state and and can’t use the gym. How ridiculous.

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★ 5

Nice

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★ 1

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★ 5

I enjoy the smoothie bar and the nice staff

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★ 5

Gym is really good! Staff are amazing! Love this gym!

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★ 1

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★ 1

Dont forget to cancel your membership! Or they threaten your credit score over something you stopped using, because as humans we forget but businesses will **** you regardless. Edit: change your policy and just revoke access to your gyms when people cant pay, can't believe i had to sacrifice savings to save a credit score I haven't even started building! Your intentions were to take advantage of those who forgot a small paragraph after signing up online in 2-3 minutes.

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★ 5

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★ 1

The gym itself is good and has great machines and options. HOWEVER, I am very heated that they charged me after my one year contract was up. I emailed months prior to the contract ending asking what exact month it ended in. They said June. Great. The problem I have is they charged me this month (July) "because I didn't go in person and cancel or send an email stating I wanted it canceled". Excuse me? I DID speak to someone about it and they told me it was done in June end of story. No mention of me having to go in person to cancel. No mention of having to send a specific email asking it be canceled. No mention of my membership then moving to a month to month basis versus another one year contract. I called and spoke to someone on the phone, all they did was speak in circles. Clearly a shady business who prioritizes money. I'm not the only one that feels this way either, read the other one star reviews. I am still very pissed about this. This is not how you conduct a business. Instead of replying something publicly on here like you did with the other one star reviews, how about doing the right thing by honoring what you told me and refund my $35. As a college student, $35 goes a long way.

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★ 5

Enjoyed the pool locker rooms were clean generally a great gym so sad to hear about fire that started in sauna pool closed really miss it

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★ 3

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★ 4

Love this gym the owners are great they take good care of the place
Only thing I say is the gym pads on the equipment need some repairs..always getting some crusty pad under my arm or butt.

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★ 4

Is there any way we could use the outside area with machines on the side of the building while you’re closed due to the pool room fire? I was told it’s a liability but you have cameras, and could also have one employee supervise the area? Closing completely and not taking advantage of the outside area is disappointing

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★ 5

Clean and inviting environment. Does wonderful at upgrading equipment and facilities

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★ 5

Really nice staff, good equipment, everyone is friendly, and good smoothies.

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★ 1

0 help over the phone, force you to come in to cancel. My billing has been wrong since I signed up. I've talked to office people and called. Super easy to sign up online and take your money. But need help or want to cancel. They don't care.

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★ 5

Old Town is the best gym and community to be a part of hands down! I’ve met some great friends through being here. Andrea’s Zumba class is absolutely amazing! And so exciting she was able to bring back her Sunday class. She puts so much of her time and own money into making her class an absolute blast! Love, love, love all her lights and her energy! She makes it so easy for people to come and do their own thing without ever being judged! The smoothie bar is also a huge highlight at OTG. Andrea makes the best smoothies and even goes out of her way to make them for members late at night. Andrea does an amazing job running the gym at night and any time she is here she will stop whatever she is doing to help a member. She’s so friendly and goes above and beyond to help the gym and members. She’s also helped me out tremendously as well as other members here with all her knowledge and support. Anything fitness she’s got the answer to help with all of her knowledge!

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★ 5

Personal trainer Karen was the best investment I've made in my health in years! Excellent, clean equipment and a friendly, helpful atmosphere.

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★ 5

I am a newer member and I just finished up 10 sessions with Karen as my physical trainer . It was a great way to learn to use the equipment correctly and without injury. What a great experience! I would highly recommend Old Town Gym. Roland was very informative and our personal trainer, Karen was exceptional. She pushed us just the right amount and kept us laughing & motivated at each visit. The facilities are clean and well maintained. It is the friendliest gym around. The members are all very welcoming and so willing to help if they see you struggling with any machine set up. This has been well worth the money spent and it is so refreshing to see staff that seems so happy to be doing their job.

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★ 1

I pay $44.99 a month for broken equipment at the pinconning location, always busy, and rude workers at the bay city old town. When I can go in to cancel my membership, I will and go to planet fitness!

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★ 4

Staff is amazing. Facilities are reasonably clean. Fitness classes are on point. Sauna and hot tub are hot....so is the tanning booths!

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★ 1

Cannot get a call or email response back from these people. We signed up online with what we that was first month free, 34.99 monthly. Now they want $150 cancelation fee? For what? A month to month membership is all I asked for and signed up for.

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★ 5

I love it here. Lots of free weights and machines. Plus the staff is very friendly and they know how to make great smoothies.

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★ 5

Best place to work out. Friendly staff and members and everyone is willing to lend a hand. Wouldn’t go anywhere else.

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★ 5

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★ 5

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★ 4

Excellent staff and gym. Staff is willing to help with any questions you may have. It's never overly crowded, like other gyms in Bay City. The only downfall would be the teenage kids and their friends on the weekends. They take advantage of no staff during that time. Other than that it's a great place to work out.

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★ 5

My favorite gym of all time. Amazing classes, a wide variety of equipment, and even comes with a sauna, pool, and tanner. So impressed with this place and the smoothies.

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★ 5

Awesome place! Love coming here to reach and further my fitness goals!

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★ 5

The best place to be if you want to better yourself. Lots of equipment. It's an awesome environment.

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★ 5

I highly recommend getting a smoothie and going to the pool

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★ 5

Great gym to work out at

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★ 5

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★ 5

I’ve worked out here on and off for 10 years, I love the equipment and I love that they’re getting more new stuff, would it be possible to move the adjustable abduction / adduction machine back into the leg room, it was very handy and a time saver to be able to do those and calves at the same time. I know you have the plate abduction / adduction machines just outside but they’re not as quick and easy as the old adjustable one that you just moved to the outside area. It’s used a lot in the mornings by myself and other members, thank you for your consideration

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★ 5

I’ve been working out at old town gym for approximately five months now it’s a very good clean gym the staff is absolutely amazing! Roland is the absolute best, such a great a positive attitude and a laugh that brightens your day !

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★ 5

Clean gym and amazing personal trainers!

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★ 5

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★ 4

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★ 5

They were very friendly and the protein drinks are fabulous…. A very spacious place to relax and workout

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★ 5

smoothies fire, great gym

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★ 5

Great variety of equipment for a sweat inducing workout. Awesome friendly staff.

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★ 5

This gym is amazing! Avree is one of the worlds best smoothie makers!!

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★ 5

Karen was so nice she had a bright smile and was super friendly as she asked how our work out was!

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★ 5

Great gym, lots of different uses for anyone to get in a workout and the absolute best smoothie I’ve ever had was here made by Avree

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★ 5

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★ 5

I love using Old Town for my workouts! And Today Avree was lovely helping me and making my smoothie. Thanks guys! Keep it up!

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★ 5

Been going here a total of ten years now, love the atmosphere and the front desk is awesome! Avree is great at making smoothies, gotta try!

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★ 5

This is a great neighborhood gym. Staff is very friendly and personal trainers are very knowledgeable. There is a lot of equipment and it is well maintained. I love the smoothy bar and Karen made me a very tasty smoothy today.

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★ 5

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★ 5

Great gym and a great place to be. Janessa is nice and friendly…

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★ 5

Avree makes the best smoothies, come visit the old town gym!!

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★ 5

Top-notch facility and extremely friendly staff!

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★ 1

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★ 1

Not impressed.

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★ 1

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★ 5

Awesome place gets packed real fast

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★ 5

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★ 4

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★ 5

Dana helped me out this morning and just a great worker to have there ! Awesome gym also !

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★ 5

Once you get past the chlorine smell from the pool it’s probably the best gym you’ll ever be to with the added bonus of it having a pool 😂

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★ 5

Really nice gym, staff is very nice, really nice selection of weights and cardio along with abs machines

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★ 5

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★ 5

Everyone is very nice and it feels like a second home where you can just let out all of your stress.

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★ 5

I just started a membership with my son...I have really bad anxiety..I was very amazed at how comfortable I felt...first thing everyone is so kind .. second the amenities are unbeatable...I'm going to love this home away from home ❤️..I'd recommend old town gym to everyone..now for me to get into shape because I definitely 😁 need some help...oh I almost forgot yummy 🥤smoothies also...did i already say im going to love it ❤️😁

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★ 5

I travel all over the States and have been to different gyms. Good ones terrible ones. This one by far is the most comfortable gym because they treat you with a lot of positive vibes. The smoothies are so delicious, they have energy drinks and so much more. Since I am from Austin Texas I can't spend on monthly contracts. Most gyms don't have this.
1 day 10.00 dllrs
1 week they charge like 30.00 which I will gladly pay because it's worth it. Has a sauna and great people working and ready to help you. Congratulations to the owners and management keep treating people and welcoming them like you did to me. God bless

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★ 5

The best gym around nicest staff they never mind helping or explaining equipment nice environment and a great atmosphere to train for the you you want to be

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★ 5

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★ 5

Old town gym is hands down the best gym in bay county, the equipment is all taken care of and cleaned, the staff is extremely nice and open to help

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★ 5

I went to the gym and jumped the treadmill. People looked at me strange ,so I decided to run on it instead.

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★ 5

5 star staff and service staff members are top notch and always a great time

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★ 3

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★ 1

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★ 5

I don't want to give just a typical good review of this place. Yes everything is great. But this place I appreciate on so many levels. For the betterment of me on all levels across the board. I love that I'm not just a member of one, but have access to 3 gyms. Bay City Essexville, Pinconning. Pinny is where I spend the most time. People that run this place are great, Gabby is my homie, Austin Cameron Roland and the owner Ray. Great group of people who I appreciate more than they know.

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★ 5

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★ 2

The gym itself and staff are great but they need to put a higher age limit on 24hr access. Too many teenagers who have no courtesy or respect for others or the gym and you constantly have to pick up weights and put them away for them.

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★ 5

Definitely worth the drive, they have the best staff. ❤️ love every second of this gym!!

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★ 5

Went here 1time while traveling. VERY FRIENDLY STAFF AND MEMBERS. Lots of machines, clean locker rooms, great visit rate! We had a GREAT time! We are PF members in FL and always go there when traveling but had terrible experience trying to do 1 time visit at new local PF. Old Town Gym treated us like family! HIGHLY RECOMMEND!

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★ 5

Great gym w fantastic staff and sweet equipment

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★ 5

Absolutely love this place. There equipment is in excellent condition and their smoothies really hit the spot after a good workout. Staff is amazing and very welcoming. Best place around.

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★ 5

Beautiful facility, friendly staff, excellent options for workout stations and amenities, very clean, and all around the best gum I've seen in years!

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★ 5

Great place, staff are very knowledgeable and very helpful. Great amenities, awesome place absolutely love it

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★ 5

It's an excellent gym the employees there are always nice and always looking to help 10 out of 10 would recommend

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★ 1

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★ 5

Love this gym.

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★ 5

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★ 5

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★ 3

They took money out of my account and are saying it's not showing in their systems but it is on my bank statement. Want to cancel membership due to it and they want to charge me a couple hundred.

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★ 5

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★ 5

Great place to work out! I love the classes.

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★ 1

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★ 5

Love this gym. No judgment zone, I feel comfortable. And all the staff are very nice and great customer service. Thank you

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★ 5

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★ 5

Unreal place!!! Amazing management! Sauna is the best in the Tri-city area! This is the place you want to be if you are training for sports. Played football at Saginaw Valley state for 5 years, going on to play at UMASS. They have everything you need to do to succeed at the D1 level! Will be back at the gym whenever I am in Michigan!

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★ 5

Really nice place! Laid back atmosphere, pool and hot tub! The sauna was fierce. I really enjoyed the treadmill. Lots of different machines to choose from. Cool little smoothie shop also

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★ 5

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★ 5

Great staff & good facility. The smoothies are good. The equipment is up to date and well maintained.

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★ 2

(FYI- Delta College's gym was just renovated, and it can be cheaper to buy a membership there!) Their gym is fine, but the employees (and therefore I assume the owner) definitely aren't great. Just read through their condescending responses to others' low ratings and you'll get a sense of how they'll treat you after they start getting your money. And yes, like many others point out, their cancellation policy seems purposefully bad. You need to go in person to fill out a form that gives them 30 days notice to stop charging your account, and even if asked over the phone, they will harshly tell you they refuse to do it any other way. They're more than aware of how terrible their policy is, but because it helps them make a little more money, they refuse to change. They don't seem to care about anything more than your money and will just endlessly echo "Well you agreed to it when you signed up for it." Don't worry, I won't be making that mistake again, and I'll definitely be sharing my experience with others. Not to mention, Delta College's gym was just renovated, and it can be cheaper to buy a membership there, especially if you have another person in your house who goes to the gym as well! (If you actually want to do better, I'd suggest start trying to actually take some criticism from others instead of smugly replying like a defensive fool, especially with typos in your responses. "Cancel" isn't hard or long to spell.)

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★ 5

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★ 3

My only con is the contract. I wish we had never gotten involved in it. At the time, we were trying to support local and not go purple chain. We had unforseen life circumstances pop up which involved a physical move away from the area to maintain employment and there is no way out of this contract. We don't even live in the area anymore (3 hours away now) and nobody would "buy us out" or pay an astronomical fee which was the only two options we were told we could do. So we continue to be charged for a gym membership we cannot use. I was aware of the contract when i signed it so the "sorry you didn't understand" won't work here but I was just hoping for some understanding of the situation was all, we surely didn't anticipate having to uproot our life when we signed.

The gym is very nice and we did really enjoy using it. Roland (if he's still there) was always phenomenal and so helpful everytime we came. I really appreciate that. The pool and hot tub are also a huge plus.

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★ 5

Staff was very helpful and courteous. Plenty of equipment so I didn't experience any waiting. Pool and hot tub were nice

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★ 1

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★ 5

The place is fairly small but we'll be equipped. It's definitely worth your time. The layout and program format is similar to the lifetime fitness and LA fitness.

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★ 5

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★ 5

Been coming to old Town Gym now for 2 years and enjoying all the equipment and sona pool, hot tub absolutely love ❤️ it.

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★ 5

Great gym, very clean, friendly, helpful staff. Happy i joined.

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★ 5

Makayla was very nice and stayed over her shift to help me get registered for my membership. Very sweet girl❤️

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★ 5

Great place to get healthy a lot of equipment to choose from added bonus is a pool area with a sauna at the bay city location. Its a very chill environment with people mostly exercising at there own pace but they have options if you wanted something in a group setting. Employees are very nice when you ask for help with figuring out new equipment and everyone in general is very friendly. Last but not least the smoothies they make taste awesome for having protein powder and you get a good size one for $5.

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★ 5

really nice people and new equipment, very well taken care of

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★ 5

I honestly felt so comfortable in this gym and they have so many different things to do!

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★ 5

Ray was very helpful during my signing up process! The gym is very nice and clean

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★ 5

Friendly gym and high end equipment. Looking forward to the pool and hot tub!

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★ 5

Ray was a great help setting us up with our new membership. Awesome gym!

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★ 5

Beautiful facility, friendly staff, great monthly rate for what you’re getting here! Makayla helped sign me up today and she was so sweet and helpful!

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★ 5

Bomb smoothies, even more bomb employees, the culture is super encouraging making it as competitive as you want to be without feeling pressured to go as hard as the people around you

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★ 5

Austin makes good smoothies, and if scary guys look at you, he’ll make sure you feel safe.

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★ 5

Came in after hours. Ray hooked me up with a membership! Such a great price! I highly recommend.

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★ 5

Great place

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★ 5

Fast service good food

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★ 5

The best gym I have ever been to. Updated equipment, helpful staff, good smoothies, and a good environment. I’ve been here for years now and won’t ever switch.

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★ 1

Worst experience I've ever had. Was charged for things I never used right after I came in to make sure my contract would not continue. WORST EXPERIENCE EVER!!!!!!

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★ 5

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★ 1

They seem like a scam very sketchy contracts

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★ 1

Very outdated equipment. A lot of it has holes in the padding. Missing weights or incomplete sets for free weights. Missing certain weight sets for curl bars for months. There ab workout room is the size of a shoe box. Their cancellation process is a joke. They won’t let you do it over the phone it has to be in person and if you try to cancel within 30 days of your bill date they bill you for the upcoming month. Tried explaining to the manager that I hadn’t been in in over 30 days and he could’ve cared less. Wouldn’t recommend this gym to anyone unless you’re interested in fitness classes pretty sure that’s the only thing that keeps the doors open

Source: Google

★ 5

Pam, in Essexville is quite knowledgeable and informative as to how each machine works. Great customer skills.

Source: Google

★ 5

BEEN A MEMBER 2 YEARS, VERY WELL SATISFIED!

Source: Google

★ 5

I really like that they have “Fat Grip Dumbbells”, up to a 100#. Woot! What a difference in the feel, added a new level to my DB routines! Thanks

Source: Google

★ 1

If you like your money I would never use this gym. We have been getting charged for a membership we haven't had since January 2021and every time my husband or I go in there to see what is going on they tell him he has to come back when a manager is available but we had a family member walk in there 5 minutes after we did and asked to get a membership and asked for the manager and one magically appeared. We also talked to some other people that have had membership and didn't renew and they said that they kept getting charged also and they had to cancel their bank cards and report it as fraud.

Source: Google

★ 1

I CAN NOT WAIT UNTIL MY MEMBERSHIP IS OVER THIS PLACE JUST ROBS YOU! I HATE OLD TOWN GYM WAIST OF MONEY

Source: Google

★ 5

Great place to work out at.

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★ 4

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★ 5

This is a nice gym and they have all the equipment that you need to get a workout done. They even have a nice pool and hot tub that you can use that is really nice. Also when I went here while my dad always worked out I would hang out with the owners kids and we would have lots of fun in the daycare area. It’s a nice place to take your kids if you want to get a workout and have someone watch your kids.

Source: Google

★ 4

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★ 4

Love it..very nice..

Source: Google

★ 5

I have been going to Old Town gymOld Town for three months i started in march of this year i feel better now than i dod therr months ago thank you for helping me feel like i belong there

Source: Google

★ 2

There promotions have hidden extra costs and I still have not gotten return call.

Source: Google

★ 5

This is the best gym I have ever joined! The price is good classes and tanning included! The staff is awesome as well! All the trainers are great, I worked with Jimmy and he gave me confidence and encouragement to do things I didn’t think I could. Roland will make you laugh and give you a workout that leaves you sweating and a size smaller lol! If you ever want to know about classes or get motivated to start you just have to meet Andrea she is your girl! Highly recommend this gym! The owner Ray is a nice guy too!

Source: Google

★ 5

Love the classes that are offered here. Amazing. I feel great!

Source: Google

★ 5

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★ 5

Great gym

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★ 5

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★ 5

A great workout

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★ 4

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★ 5

Beautiful facility, equipment, friendly knowledgeable staff and members, very clean, 24/7 access. Just joined as a member. Fitness assessment with your membership if that is interested to help you achieve your fitness goals.

Source: Google

★ 5

Just rejoined under the silver sneaker program
What a great program.

Source: Google

★ 5

Great gym

Source: Google

★ 5

Source: Google

★ 5

I enjoy this gym. Has everything you need and cleanliness seems to be a priority. Would recommend to anyone looking for a local gym to join.

Source: Google

★ 5

Source: Google