★ 4

Tried this gym for the first time this month, I’ve done other HIIT style workouts before but found this a really nice combo. The facility is very clean, easy parking, quick in and out, and a nice no-thinking workout since it’s planned for you. Love the music and Aaron is a great coach, I recommend him over the others I’ve tried.

The price slightly high to me and them making you buy their heart monitor to track it is not very sustainable when I already have a polar chest strap and a Whoop wristband. So, unless you’re a monthly member it costs around $35-40/visit if you don’t buy their $120 wristband since it is $10 per rental.

I liked the community feel and the staff and coaches were very nice, although they were a bit pushy to sign up and buy a package/membership which I didn’t like.

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★ 5

Amazing workout.

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★ 5

Loving the energy and the workouts!

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★ 5

This is my new fitness home and family!
The staff and care if exceptional!

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★ 5

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★ 3

The whole workout portion is fine. Gets a bit repetitive, so you might start getting bored after a few workouts each week. The whole promotion of heart rate monitor is terrible. The idea behind OTF was that members are able to see their heart rate directly on the machine and not have to take a look at their wrists to determine how much they need to push. If you start off on anything other than treadmill, the heart rate reading on the OTF Beat is way off compared to what I see on my wrist heart rate monitor. We can argue that the wrist monitor isn't as accurate but if your wrist shows that you are at 160 BPM and you are feeling it as well and the OTF Beat is at 90 when you are rowing or on the floor that means there is something wrong, where as on the treadmill it captures things accurately. There is absolutely no help from the staff on how/where to wear it, which makes the investment in the monitor so much more frustrating.

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★ 5

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★ 5

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★ 5

It’s home- safe, encouraging, a place to really grow with an incredible staff, the best coaches, killer playlists, and challenging templates…there’s nothing like it

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★ 5

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★ 5

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★ 5

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★ 5

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★ 1

Poor customer service

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★ 5

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★ 5

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★ 5

The staff at Orange Theory Commerce has been amazing in encouraging and helping my fitness journey!! For someone that never used to work out and makes every excuse not to go Coach Steve makes sure I show up there regularly with a smile on my face!!!

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★ 5

Great workouts! Amazing and very motivating coaches. Highly recommend it anyone! Thank you Steve and Jarod for pushing me to be better every week!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great coaches and staff.

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★ 1

They charge their customers even when on a medical hold. Go elsewhere all they care about is the money.

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★ 1

Hi Thanks for the reply, the studio doesnt call back any way! Yes I did come to studio previously. Only answer I get is email to my manager and he will guide you. Is that why you want me to come to the studio ?? Very bad review... I have requested to update me once my account freeze.

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★ 5

Love it, Coach Steve is great!

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★ 4

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★ 5

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★ 5

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★ 5

I like the way that the template changes every day so that you’re not doing the same thing over and over. Love the tracking of stats like calories burned, splat points, and distances. I also love the entire staff at Commerce. Steve, Kelsey, and Jarrod are all great at motivating and making sure members are using proper form. Vince, Lindsey, and Jess greet you and make you feel at home every time. Great job Orangetheory!!! Im hooked

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★ 4

EDIT: After leaving this review Vince the store manager reached out and apologized about my experience and took the correct steps to make up for this. I do really appreciate that he handled it well which is why I am editing this review.

I wouldn’t recommend this particular location for Orangetheory…I have been a member now for around 7 years and have gone to many different locations throughout the country and have never had an Orangetheory not let me in over 5 mins (it was 5Min and 38 seconds after) and then due to an accident I was going to be more than 5 mins late so I called to see if they would move me to the next one and they said no…

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★ 5

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★ 5

I have been working out at OTF for last 5 years. It is a comprehensive, well planned, fast moving, enjoyable coached workout. All I have to do is focus to get the most out of it. Coaches, video demonstration and instructions help achieve the most on a given day. Instructions are clear, coaches are excellent at time management helping to keep up intensity. At the start of each class coach gives a run down for the workout and focus for given class. Focus is reiterated as needed. Studio is clean. Desk staff is helpful, polite and knowledgeable.

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★ 5

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★ 5

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★ 5

Great workouts with professional staff that are always positive. They motivate you to do your best.

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★ 5

10/10!!! I have had a great experience at OTF Commerce. My biggest regret is not joining sooner! I have been trying to get in shape and workout consistently for a while, but was struggling to self-motivate myself. My sister recommended I try OTF, as she had recently become a member herself in East Lansing and loved it. It turns out it was exactly what I needed! The workouts are set for you, you get a full-body 60 min workout, and the coaches are fantastic.
Coach Steve is amazing. From my first class with him he recognized I was new, asked my name, then remembered it each class after! He is extremely motivating and has a unique ability to push everyone in the class at the same time. It is evident he has a passion for fitness and watching people achieve their fitness goals!

If I weren’t moving out of state I would continue going to the classes at OTF Commerce every week. If you are someone struggling to keep yourself accountable for working out on your own, Orange Theory is for you!!

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★ 5

I have been going to Orange Theory Commerce for almost 4 years and it has changed my life. The staff and members are awesome there. The workouts are always different which keeps things interesting!

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★ 5

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★ 5

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★ 5

Great energy, and the fast pace makes the hour go by quickly! The coaches really take an interest in your fitness and want you to succeed.

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★ 5

Life-changing is how I describe OTF Commerce! I've been a member there since November 2017 and the workouts continue to be challenging and fun, yes fun! I never thought I'd actually look forward to running on a treadmill, rowing, and lifting weights. I never thought I'd love doing burpees or look forward to doing pushups. I never thought as an adult I'd care how fast I could run a mile or how fast I can row 2000M. But, OTF Commerce makes working out feel awesome rather than feel like a chore, which is why it keeps me coming back for more and why I've seen real results that no other workout has given me. OTF Commerce is truly an experience! Take a class with Coach Steve, do what he says, workout to energetic music, get your heart rate up, and watch how you'll transform inside and out!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I love this OTF; I joined about 6 months ago and go 5-6 days a week. It is an amazing workout that challenges you and completely changes your body. There is a method to the intense workouts and it works great! The staff and coaches are all great as well and really push you to succeed to get the results that you want. I highly recommend giving them a try.

UPDATE- now 1 1/2 years spent at OTF Commerce and I still love going every day. The coaches at Commerce are so motivating they push you to go to the next level. I love my workouts here and still highly recommend trying it. Also- don't be scared to try it the workouts are formulated for every single person's own fitness level, so you can DO IT!

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★ 5

I had started at OTF 2 months pre COVID and enjoyed it, but never rejoined initially once The studios open back up because I had moved and the nearest studio is 30 minutes away. I was finally motivated by other friends who love OTF to rejoin and I happened to join the commerce location as my home studio in February. I will say it is absolutely worth the 30 minute drive! I love this studio and all of the coaches. It’s a fun atmosphere, the communication is great, and the studio is very clean. Can’t recommend it enough!

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★ 5

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★ 5

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★ 5

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★ 5

I had never done group work outs but this is so amazing. It’s fun and challenging and works all parts of my body. And anyone can do it. As you set the pace.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I have an OTF right down the street from me but I make the 30 minute drive to Commerce because they are absolutely fantastic. The coaches are all top notch, they really push you to get the best out of yourself (in a uplifting, supportive way).

Every single member of the staff is super friendly and the environment is always great. That 'typical gym environment' with all the egos and other 'fun' stuff just doesn't exist here.
No matter where you are on your fitness journey there is a spot for you at Commerce.

I can not recommend this place enough. I would give them 6 stars if I could.

(No, I wasn't paid to write this)

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★ 5

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★ 5

the staff and coaches are super friendly and make it very welcoming to come in and have a good workout!

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★ 5

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★ 5

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★ 5

I love every single thing about it. I am finding out things about myself mentally and physically that I didn't know before. I always thought I had flat feet and that is why I struggled at sports that involved a lot of running. At the end of the day, running is my favorite part and I am pushing myself further and further each day. I feel amazing at the end and hope I can do this for a very long time. Staff is awesome and the classes do not feel crowded.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Best 1 hour workout! Staff is always handy and with a smile. The workout is challenging with a Coach to push and help throughout

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★ 5

The coaches are amazing and it is such a great workout!

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★ 5

Great coaching, they take the time to help you with your goals. Friendly staff.

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★ 5

Great staff and coaches @otfcommerce. I appreciate the motivation and encouragement. I truly enjoy the workouts. See you in the next class.

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★ 5

Great atmosphere that motivates and makes you love getting into better shape. I look forward to my workouts instead of dread them.

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★ 5

The coaches are personable and are willing to work with their members to help them achieve their fitness goals.

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★ 5

Awesome energy from the staff and coaches. Love the motivation they provide especially on days when you don’t feel like working out. Definitely recommend it to anyone who wants accountability to reach their goals.

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★ 5

Fun workouts with a very positive and motivating crew that will help push you to achieve your fitness goals!

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★ 5

I’ve been a member at Orangetheory fitness for about two years. I love the variety of the workouts because in two years I’ve yet to see the same work out twice! All the coaches are knowledgeable and great at motivating you throughout your work out. This is exactly what I needed to work toward my fitness goals- highly recommended!

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★ 5

I travel for work and I joined OTF as it can be found at multiple locations. I am not kidding at all when I say that this is the best of all the studios I have been to and I have been to at least 30. The staff is absolutely awesome.

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★ 5

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★ 5

I joined a little over a year ago. I started as a frumpy middle aged mom...today I feel confident and strong! The staff and members in Commerce are the best. Everyone is friendly and encouraging. Orangetheory has saved me from some serious therapy during Covid!!

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★ 5

It's been a year I have been going here. Really good workout. The music is great and very good staff and coach.

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★ 5

They are always posting updates on their FB page. The coaches give you corrections and push you without making it awkward. They do a good job at keeping you motivated with specialty workouts, the music, competitions. So happy I made the switch.

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★ 5

The best workouts, support and motivation!

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★ 5

Awesome place and people! They make working out easy.

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★ 5

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★ 5

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★ 5

Incredible the way they work with Covid restrictions to make the gym extremely clean, safe, and welcoming. I also haven’t missed a beat with the quality of workouts since Covid. Highly recommend.

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★ 5

Coach Steve and staff are literally the best!!

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★ 5

The staff and the environment is very motivational, you will for sure see results

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★ 5

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★ 5

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★ 5

Orange Theory has really helped me kick start getting back into a routine to become a healthier me! The coaches are encouraging and helpful and I don't feel "judged" at all. I love the options for non-runners like me and I am excited to see where my OTF journey takes me!

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★ 5

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★ 5

I like the intensity and pace of the workout. I appreciate that it can be modified for all fitness levels or a number of physical limitations. The coaches are friendly, energetic, and knowledgeable. I was worried before my first class because I had never done a HIIT workout and I get nervous in group workouts. I felt comfortable the whole time. I see now that I’m competing with myself. I feel great and have already lost 27.8 lbs since my first class (this is combined with Weight Watchers and intermittent fasting).

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★ 5

This location has an amazing staff. Always ready to help you in whatever way possible. The trainers are wonderful and gives each one personal attention. Would highly recommend this Orangetheory location.

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★ 5

Studio is great, coaches are super motivating and it’s the best workout for any fitness level!!

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★ 5

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★ 5

I had a wonderful experience with both the coaches and the front desk staff.

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★ 1

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★ 5

One fab place! ;love the workout, staff and the coaches..

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★ 5

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★ 5

Great please, I see results in 2 month.
Very happy , great time.

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★ 5

Great coaches!! Always a great workout!! The facility is awesome!! I highly recommend them

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★ 5

First off, Coach Will is the man. He's just a genuinely good dude who wants to help people meet their fitness goals while staying safe and he knows his stuff. We talked for a bit after class so I could get a feel for what it's like to be a Coach for Orangetheory and he had plenty of great things to say. His enthusiastic introduction before the class at 7:00 PM on Monday, April 22, 2019 got everyone started off on the right foot. I especially liked how he said, "All right guys, energy up and give me a fist bump and a smile when you come in." It was just an excellent way to get everyone motivated for the sixty-minute session. The workout was intense and it was a team workout, which I loved. I was on a team with two other individuals and we were doing a good job of supporting one another with words of encouragement and high-fives. The music was good too. The other thing that stood out was Paige at the front desk. She made sure that I had either a treadmill or rower card because she was helping someone else when I walked in. So, because of Paige and Will, the experience from a customer standpoint was incredible.

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★ 5

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★ 5

Great studio- great people- love the work outs! In 3 months I have made huge improvements with cardio and strength- love it!! Get in there!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I was hesitant (nervous) to join a little over 1 year ago. I'm so glad I did! OTF is exactly what I need! Great coaches, consistent schedule, and workouts are different EVERY time - which keeps it interesting!

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★ 5

Great workout! Only workout I look forward to going to each time.

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★ 5

I miss going here. If you're looking to get the most efficient workout of your life, look no further. Orange Theory is unbelievable. Love the heart rate monitor based training. I plan on signing up again now that I'm back in state!!! Steve is an awesome trainer!!! Thanks OT

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★ 5

Great vibe, great community, fantastic workout.

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★ 5

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★ 5

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★ 5

This studio is so much better under new management. So glad they got rid of the people running it before. Love this place now.

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★ 5

GREAT WORKOUT. FAST PACED AND FUN. STEVEN IS A GREAT MOTIVATOR AND COACH

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★ 5

I always feel supported and cared for by the coaches. The music keeps me pumped up and I like that when I'm done I feel like I fit 2 hours of exercise into 55 minutes.

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★ 5

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★ 4

Great overall experience with the people and program

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★ 5

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★ 4

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★ 5

I love the variety of workouts, it's never monotonous. It brings me back to my college days of training for field hockey. Such a great overall workout.

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★ 5

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★ 5

Always feels great after an OT workout! 💪🏻

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★ 5

I could never get into "going to the gym" but Orange Theory Fitness Commerce has kept me going 2-3 times a week consistently for 1.5 years now! Best part is you show up and don't have to think or plan, you just work your butt off for 1 hour and afterwards you get a complete report with calorie burn, heart rate zones, etc so you know that you actually accomplished something. It's more expensive than a gym but worth every penny

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★ 5

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★ 5

Had a great first class with Shawn. We did run/rows and then headed to the weights. I successfully was in the Orange/Red mode for 20 minutes, with most of my time spent in the green zone.

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★ 5

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★ 5

Work out ls with Sean are always challenging. He pushes you beyond what you think you can do, and sometimes he even comes in for a sneak attack!! Love my OTF family 😂

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★ 5

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★ 5

User
Lisa Bargone

I love the coaches and the direction and motivation. I love that you burn a lot of calories and know what your heart rate is at all times. I love that you feel like you got a great workout in an hour.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

The best workout! High energy, kicks your butt, and your done in an hour. Not intimidating at all for first timers, everyone just does their own thing! Great schedule, a class time for everyone.

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★ 5

Like a personal trainer without the steep cost! I show up, my balanced workout is planned, and I'm held accountable. After 2yrs of doing it on my own OTF took me to the next level. Glad I got over my fear of the unknown and did the free first workout!

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★ 1

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★ 5

I loved everything about coming to this studio the past month. They made me feel confident, welcomed, and amazing right away. All the clients were incredible too and I considered many of them my friends. I also greatly appreciated the fact that the studio worked around my weird schedule. I was a college student that was interning in the area, and all the workers at the GR OTF worked with me to make sure it became possible I could workout there. After my first class I was hooked and went almost everyday that month. I dropped a ton of weight, grew stronger, and became more fit right away. I really appreciate everything this studio did for me to help get me back on track with my fitness goals and help making me feel confident.

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★ 5

I love the variety and intensity of the workouts

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★ 5

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★ 5

I love this place! The workouts are always different and challenging and set to great music.

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★ 1

Good workout but not worth the terrible customer service. I gave them my 30-day notice to cancel like my membership agreement required but they billed my card for an additional 30 days over and above the contractual requirement. I called and inquired and never got a call back from management. I sent a follow-up email a few days later and still no response. Now I have to dispute the charge with my credit card . I've referred 4 of my friends/family to various OTF locations - those referrals will stop.

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★ 5

What I love the most about Orangetheory Fitness is the surprise of what workout it will be upon arriving, the intensity and the accountability factor! The music and instructors are amazing and that adds a great element, also. Love OTF!

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★ 5

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★ 5

I love the atmosphere, the attitude, and the workout. I know I will be pushed and challenged in every class. I also know it will be done with a smile on the coaches face.

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★ 5

I like the motivation from the TV's to see my heart rate all throughout class. I love the different areas of the work out and I love the fact that I was able to run on a treadmill for 30 min with the different interval training. I was sold after my first class! I felt so great after the class and like I actually got a really great/intense work out.

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★ 5

I was a member from the Farmington Hills studio and was very disappointed with the way that studio treated their customers/patrons. I loved the theme and the workout of Orange Theory, so I thought let me try another location. The closest one to me would be the Commerce Twp. location, I called over there and was extremely delighted at the way the staff treated the customer at this location. The owner actually called me to understand my concerns and my past experience(Thanks Mike). So I joined this studio and, though this location is about 2 miles further away from my home but the coaches and the staff make this extra time well worth the extra time and drive.

The coaches work with you help you get your form right, the staff knows you as a person. This makes your experience more personable and would definitely recommend this location to all.

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★ 5

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★ 5

excellent coach, low impact for me especially after back surgery 3 months ago. cardio was intense but felt great after. highly recommend this place! i enjoyed it more than crossfit.

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★ 5

GREAT workout for any fitness level! Every time I leave class, I feel so proud of myself. The staff are all very supportive and work with you so you get the best workout possible.

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★ 5

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★ 5

Great workout! Staff is knowledgeable and encouraging.

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★ 5

I love that the workouts are never the same!!

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★ 1

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★ 5

Great workout for every level of fitness. Coach pushes you to continuously improve each visit. Service at Commerce is top notch!

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★ 5

Excellent,well balanced workout. Energizing. Helpful coaches. It would be nice to have periodic guidance and reviews.

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★ 5

The workouts are challenging, and the coaches know how and when to challenge you even more.The front staff is really friendly and takes the time to know each person. If you are just getting into it or super fit and looking for a different challenge, I definitely recommend OTF - Commerce Township.

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★ 5

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★ 5

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★ 5

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★ 5

Staff is friendly and helpful. Coaches are excited to be there and provide a great work out environment. I haven't enjoyed going to a workout class this much in a long time!

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★ 5

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★ 5

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★ 5

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★ 5

OTF in Commerce is the best. Great trainers and love the classes!!!

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★ 5

Coming up on 6 months and I can't recommend OTF enough. The coaches push me harder than I would do on my own, yet I somehow have privacy in a group class. Try it out!

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★ 5

Best workout ever

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★ 5

Awsome workout. Great staff. Love OTF!!

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★ 5

Such a good workout!

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★ 5

Amazing workouts! Coaches are very motivating and you always come out with a good workout!

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★ 5

Awesome workout every time!

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★ 5

Got me working out !

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★ 5

Awesome motivation!!!!!

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★ 5

I do not enjoy working out but wanted to get my body in shape and had no discipline at home. This place is fun and the hour goes by so fast and at the end such a great feeling of accomplishment. Totally recommend.

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★ 5

I have only been attending for three weeks, but my endurance has already improved and I have lifted more weight than I knew I could. It isn't the same thing each time you go and that keeps it interesting and forces your body to adapt to the ever changing challenges. I cannot recommend taking a class with Steve enough as he is energetic and corrects you if your form is off. Well worth the price. The only negative for me is my armband which seems to stop tracking during the session and jip me of my splat points.

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★ 5

The staff is motivating, helpful and very friendly!

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★ 5

Best work out I have had in years! Coaches are awesome, and staff is very helpful

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★ 4

Very helpful staff when I went in for my first class. Instructor Steve was encouraging, energetic, and helpful.

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★ 5

Super clean and well kept. Friendly and helpful staff and very motivating trainers! Definitely recommend!

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★ 5

Great workout everyday. The trainers are the best! They keep you in proper form and really care about your well being! Love them all!

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★ 5

Love it!!! Best workout ever!

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★ 5

Love this place, I've been waiting for it to open and it finally did!

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★ 5

OT is an amazing workout . When I'm done with the class I feel so good about myself and have such a positive vibe .

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★ 5

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★ 5

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★ 5

Super tough and pushes me more than I ever could on my own!

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★ 5

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★ 5

From the minute you start an OT workout, you feel the burn and the motivation. Each coach does a fantastic job with all of their work outs. Love bring part of the OT Family! Thanks to each of you for the motivational support ❤️

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★ 5

Great place! Amazing staff! Always clean and a fun environment :]

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★ 1

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★ 5

Super motivating professional staff with tons of positive energy ! It's always different and they ALL seem to really care about you being better each workout. I am actually heading there now!

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★ 5

I like the fast pace of the trainer led workout at Orangetheory!

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