★ 1

I have a membership to go other gyms excluding the one near downtown. Drive all the way here just for it to say madison & Troy members only😵 like whats the point of this membership if I cant visit other gyms. To say im pissed is a understatement

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★ 5

This is the best gym I’ve been to. The equipment is always clean and well organized. The staff is always very helpful and kind.

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★ 5

Don’t know what these other reviewers are on about. Frank has been nothing but friendly, patient, and helpful to me since I started going here a month and a half ago. I have absolutely no complaints. Never seen any rule policing like described in other reviews. Frank cares about the rules and you can be assured nobody is going to be super obnoxious while you’re there. Other staff is helpful and friendly too.

Plenty of equipment and lots of smith machines, which I like. Would recommend.

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★ 1

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★ 5

Quality was excellent throughout.

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★ 5

I would recommend this to anyone.

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★ 5

Hands down best gym in the area. The owner is extremely kind & so are the members. Has everything you need for any workout and is constantly clean and well maintained, including the locker rooms! Equipment gets fixed promptly, all staff is knowledgeable & helpful. Have never had to skip a lift due to it being busy, always able to get my full workout in. I trialed most gyms in the ferndale/royal oak/troy/madison heights before joining here & can say with full confidence this powerhouse is simply the best!

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★ 1

Old man at counter acts like he is a sheriff patrolling the gym and power hungry. Should change the colors to purple and the name to Planet.

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★ 5

I’ll definitely use this again.

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★ 5

Absolutely satisfied with everything.

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★ 5

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★ 5

Great gym

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★ 3

I like the place. But I haven't heard a job yet.

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★ 5

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★ 5

This gym is the best in the area. Frank And his staff are very knowledgeable and attentive to cleanliness. There are some busy times but still be able to get on machines. Would and have recommended to others to go to.

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★ 1

I have a membership through my insurance and i was unable to go to the gym for a few months due to work and some injuries. I started back up and the manager refused to activate my key fob and said I’d only able to come if i sign a book and go during staff hours. I can’t workout at the those times due my schedule and the manager refused to activate it and said he’d be keeping a tally on how often i go while my insurance is still paying for my membership. As i stated to him i can come during off hours but was refusing. I never had a situation with a gym like this and wouldn’t recommend dealing with someone being rude when i just want to workout.

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★ 5

Awesome gym, great equitment and staff. Frank is the man! And other staff members very friendly as well. Good deals on supplements if you’re a VIP member.

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★ 5

Really love the old-school vibe here. They did a renovation recently and got new equipment and the locker rooms are beautiful. Love the sauna I just wish it was open longer on Fridays and the weekends.

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★ 1

To start, I love the gym, have been going for a year and a half. I was sent an email about a special offer that did not specify an expiration date and was quickly declined use of the offer. After asking i did not even get to complete my sentence before frank starting walking away.

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★ 5

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★ 1

The entire gym STINKS of sweat! The smell is unbearable & it hits you as soon as you walk in & only gets worse the longer you stay.

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★ 2

Nice gym. Owner was rude. Accused me of reading over the rules too fast and also refused to tell me how much a membership cost upfront. Said he’d tell me after my workout. Why? I don’t know. It’s $35/month for anyone wondering. I imagine the gym could be more successful if the owner and employees valued customer service.

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★ 1

Power House? More like Power Hungry™, starring Frank, the self-appointed Sheriff of Treadmill Town. The other reviewer wasn’t kidding, this guy gets off on “catching” people breaking rules, even in his imagination. If you’ve ever wanted to experience what it feels like to be micro-managed by an elderly man who treats the dumbbell rack like it’s Fort Knox, congrats, you’ve found your hell.

Frank practically salivates anytime he thinks someone might be breaking a rule. And by “rule,” I mean whatever arbitrary nonsense popped into his head that morning. Did you set your water bottle down too loudly? Frank’s on it. Did you sigh after a heavy set? Frank’s sprinting across the gym like you just committed a felony.

And here’s the real kicker — we’ve spent over $14,000 at this gym in the past couple of years, with plans to drop another $6,000+ on personal training. That’s enough to expect, at bare minimum, basic human respect. But nope, Frank prefers to treat paying members like criminals. It’s like watching someone try to live out their failed childhood dream of being a mall cop.

It’s honestly impressive how much joy this man gets from ruining people’s day. Like, sir, are you okay? Did you grow up in a chaotic environment or something? Do you need a hug? Therapy?

Do yourself a favor and pick literally any other gym (there are many around here without contracts or rude managers!) where the manager isn’t acting like a wannabe mall cop in some weird episode of The Addams Family.

Frank, if you’re reading this (and I hope you are): Learn to respect paying customers. And for the love of all things protein, get over yourself. You are terrible for business, and honestly, I feel genuinely sorry for the trainers and employees stuck working under your little reign of terror.

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★ 5

Great gym, I’ve been working out at the Madison Heights location for 8 months now. The owner Frank ensures the equipment is always in the best condition, I see his staff cleaning multiple times during my workout. The equipment and floors are always extremely clean. The people are very respectful at this gym, as a female I greatly appreciate this. Thank you for creating a welcoming community environment!

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★ 5

Very clean gym & restrooms. Equipment is in excellent condition. Fair pricing. Clientele is friendly & respectful. (No knuckleheads). Overall well managed gym.

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★ 5

I recently moved to the area and switched to powerhouse, and I can definitely say it is an amazing workout experience. The gym's wide range of high-quality machines ensures a great training session for every fitness level. Locker rooms are well-maintained, clean, and include a sauna, perfect for relaxing after an intense workout. The owner, Frank, is very friendly and welcoming, making every visit feel personal and enjoyable!

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★ 5

Frank the staff member was very welcoming and I love the sauna in the womens locker room their treatmills are great for shock absorbtion. I joined for the yearly membership. Super pleased 😊

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★ 5

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★ 1

This is responding to the Troy PHG Owner’s response to my review of the Troy PHG: I agree with you. When you refer to grunts, weights clanging, and the occasional scream from a Man or Woman pushing themselves as hard as they possibly can as quote “Disruptive Behavior” that verifies my point. That’s disruptive behavior at a Library, Etc. but at a Gym that’s a sound of beauty and passion and inspiration…for every 1 member that complained there’s another 10 who love it but you never hear from them. And I never threatened anyone ever. You told me there was no crying at your gym to which I said I’m cancelling my membership and that’s exactly what I did. All in a calm and collected tone. I am a respectful and kind Man. I thank you George for coming up to me that night b/c if you hadn’t I still would be there, out of some subconscious sense of loyalty, working out in a constant state of fear of being judged and criticized for being myself.
So this is a great gym if you want average and wish to remain average…a lot of people out there will like this gym, they do keep it very clean and quiet. But if you want to find inspiration, motivation, or if you just want to workout in a Judgment Free Zone, I’d look elsewhere. At least Planet Fitness openly markets/identifies as that type of “Fitness Center.” I can and do respect that; I train at PF’s when I am out of state on business travel. Too many rules George/Frank, this next generation of kids are wanting to train legs with no shoes, they want to drop the bar at the top of a deadlift, they want to get intense and train hard. I hope you consider revising your strategy/rules a bit. Best wishes to you both. Best - Mike

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★ 5

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★ 5

Best gym in Metro Detroit!

Awesome cybex equipment, belt squat, t-bar row! Also, the very cleanest Gym in the area, and I've been to quite a few!!

Also, the owner Frank, rocks!!

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★ 5

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★ 2

I’ve been a member of this gym for 2 years, and it’s consistently been a very clean and well-maintained facility. The staff is friendly, and the equipment is top-notch. However, the sauna hours have become quite limited, especially on weekends, and it’s now closed on Sundays. It would be great if the sauna availability could be expanded, as it’s a feature many members look forward to using.

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★ 5

Longtime member, super clean and the recent updates are great and staff always greets you with a smile and hello. Would definitely recommend.

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★ 5

Cleanest gym around , friendly staff

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★ 5

5 star cleanliness best staff, very helpful and welcoming. Highly recommended see frank at the front desk.

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★ 5

The owner, Frank, and the rest of the staff do a phenomenal job of keeping the gym clean and orderly. All of the weights and attachments are in the same place every time, making it incredibly easy to find what you need for your workout. Supplements and shakes are also available right there in the gym, which is beyond convenient. Can’t recommend this place enough, especially for the price.

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★ 1

We were visiting from Miami for a week and needed to find a gym so we decided to give this a go and check it out for a day pass first before paying for a week. The owner was not welcoming at all. Very cold energy & rude. I’d never come back here again. If he wants first timers to come back he needs to learn how to provide good customer service.

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★ 5

Love this place.

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★ 5

Best gym in the area. Extremely clean, great equipment and newly renovated. The owner, Frank, is fantastic and always helpful.

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★ 5

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★ 5

My favorite gym in the area, the only reason I've ever stopped my membership is because of relocation. I moved back to the area and rejoined right away!

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★ 5

From day one they personalized my experience. I love my new home!

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★ 1

The facility is well kept and incredibly clean however the owner is rather rude especially if your membership is through a gym pass program. Friends who are outright members have had a way better experience than those through the franchise required participation in the gympass programs. With the program I have, the memberships are to remain active as long as I pay my monthly fee. They deactivated mine and then wouldn’t reactivate until I came in as guest 8 times in a month during staffed hours to prove I would use the membership.

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★ 5

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★ 5

Been going here for almost two years now (started at the Troy location, but prefer the Madison heights location) and it’s the best gym I’ve ever been a member of. I’ve been into fitness for 7 years and out of all the gyms I’ve tried this powerhouse location is by far my favorite. I’ve been a member at planet fitness, crunch fitness, anytime fitness, LA fitness, lifetime fitness, tried the edge, had memberships at college and at high school gyms. Heck I’ve even been to the powerhouse in East lansing and I don’t recall it giving nearly the same vibes as this gym. I’ve been to big gyms, fancy gyms, and immaculate gyms but none of them beat this gym. By no means is it a big location and it does get busy like every gym does but I always find a way to finish my workout on time. I never find that it’s too busy that I frequently can’t get a machine. The people here are insanely friendly. Frank (the owner, I believe) is incredibly kind and friendly to me every time I walk in the door. I can’t recommend this gym enough!!! When I move eventually I will be very sad to leave. This gym has become a second home to me.

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★ 1

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★ 1

Attended today for a day pass. Frank, the owner, said sign the waiver and read the rules. So I did and said I was all set...he said no, you didn't read the rules and proceeded to read them off to me. Then he would come to the area where I was working out every 5-10 minutes to make sure I was following the rules... specifically no gym bags or sweatshirts on the equipment. 0/10 will never come here again.

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★ 5

I use both the Madison heights and Troy gyms both 5 star. Clean,well managed and maintained

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★ 5

My wife and I just went tonight to Powerhouse to register for new memberships through an insurance program. Frank was quick to greet us at the door and get us all set up with our memberships! He clearly explained all the rules and made sure we knew how to open the doors beyond staff hours. Frank is passionate about his business and it shows through the care he delivers to people he's never even met before.

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★ 5

This is a great gym. Big enough where you have all the amenities you would need but small enough that people’s faces become familiar if you go regularly. The owner is amazing and takes pride in his gym. It is always clean and the staff is friendly. If I work late I feel comfortable coming alone at night if I so choose. The entrance is well lit and there are cameras around the gym giving me an added sense of security. They have new saunas in the locker rooms that my husband and I love! 10/10

Would recommend joining this location.

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★ 2

If your max bench is 135, squat is 225, and deadlift is 225 this is the gym for you! Just make sure you don’t make any noise at all strictly silent gym! Not the place for serious lifters which is unfortunately cause all other Powerhouse gyms I’ve been to have been great. The staff is nice but the rules of this gym are akin to a Planet fitness. I took my knee sleeves off after squatting and moved to another machine, staff told me things weren’t allowed on the ground and that I needed to put them in the locker zzz. Anyways good staff but this is an expensive planet fitness don’t recommend.

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★ 5

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★ 5

If I could give a 10/5 I would. This is by far the best gym I have ever trained at. Frank and his team are the most professional and kindest people I have ever met. The gym is always clean and well maintained. The locker room is always looking and smelling clean. The overall atmosphere is welcoming to anyone and everyone who wants to workout. What I love most about this gym is Frank truly considers all of his members like his own family. I will never go to any other gym from here on out.

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★ 5

I could not recommend this gym more! Staff is extremely friendly and makes everyone feel welcome. The recent renovations are awesome. Every time I’ve been here, there is a staff member actively cleaning the equipment and facility. My ONLY critique would be to have a larger area for stretching/core work. Great gym to get a solid workout in and convenient selection of supplements to purchase.

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★ 1

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★ 5

Best Gym Ever

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★ 5

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★ 5

Great gym. Lifting here for 3 years and the new renovations are exciting.

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★ 4

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★ 5

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★ 5

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★ 5

Very nice gym! You will have a great workout there is no doubt about it! Very clean, nice staff. Owner is a great guy too. Be ready to sweat and have a pump! 100% recommend.

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★ 5

A great neat and very clean gym!
It’s hardly can be compared to El Cajon/ San Diego gyms!

P.S. a yellow towel and a bottle of water upon start🙃
I will highly recommend⭐️⭐️⭐️⭐️⭐️

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★ 4

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★ 5

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★ 1

ppl & equipment, trash!

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★ 4

Clean gym and friendly staff. I wish the area with the yoga mats/weight balls was larger though.

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★ 5

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★ 5

THE gym for people serious about going to the gym, whatever their level of experience or background are. Forget selfies, focus on your workout.

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★ 5

Everything the trainer & staff are great people.

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★ 5

Beautiful facility and very friendly staff! I got a day pass to access the gym while traveling and got a great workout in
The facility was clean, well equipped and well organized. I wish there was one closer to home for me

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★ 1

I saw the comments about the staff and ignored them, then I saw that they were right.

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★ 5

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★ 5

I've been a member at this gym for 24 years now, so obviously they must be doing something right!!

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★ 5

I have been in this gym over 7 years is the best gym I canceled my membership today because I moved to a different city just want to say to Frank and his team thank you....

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★ 2

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★ 5

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★ 5

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★ 5

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★ 5

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★ 3

Clean gym, quality equipment, cupcake environment. If a member can’t deadlift safely without complaints, it might as well be Planet Fitness! Lol

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★ 5

Had belonged to this g for a year before moving. I would say this is arguably one of the best gyms I have ever been to. It's not fancy but the amount of equipment they have is next to none. There are always benches and free weights open. They have three squat racks, a belt squat, and hip thrust machine. Also the ability to go whenever is a huge plus as well.

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★ 1

Rude owner and very disrespectful

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★ 1

Went to attempt to join this gym.
The owner was very disrespectful and rude.
I told him that I need a day pass to check out the gym, and he wanna charge me $15, I asked why? While I did get a day pass at the other powerhouse locations, in case doesn’t fit my Environment.
He was like no we don’t do that this is independent gym is up to me who I wanna charge or not, have nice day, so rude, zero costumer service and I told him you should watch how you speak to your customers, he was like I been here for 30 years and I have my costumers. Wow POWERHOUSE GYM WOW. Good luck by having owners that is so unprofessional

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★ 3

Excelente servicio...

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★ 5

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★ 5

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★ 5

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★ 4

Solid gym

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★ 2

Went to attempt to join this gym. Toured the gym, it is clean but very small, has alot of equipment, but it did not directly match what website says they offer. Not the friendliest of places, very assertive staff, this gym is one you would go to if your super serious about working out, almost like a professional weight lifting gym. If you're looking for casual, friendly workout atmosphere, look elsewhere like I did.

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★ 5

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★ 5

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★ 4

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★ 5

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★ 1

The owner frank is very rude with the
Membership . Don’t come to this gym

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★ 5

I love the gym, Frank is awesome and it will always be my 2nd home

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★ 5

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★ 5

Amazing service, clean and comfortable.

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★ 5

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★ 5

Great equipment, environment, and staff. The gym is always clean, and the equipment is well maintained

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★ 5

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★ 5

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★ 5

The owner is extremely welcoming and friendly. The gym is always clean and well maintained.

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★ 5

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★ 1

Too cold fans on high.

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★ 5

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★ 5

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★ 5

Clean, no BS, people actually come here to workout. Best gym I've belonged to in 15 years of lifting.

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★ 5

Great gym, great equipment and spacious. Also a clean environment. One thing I would recommend is turning the heat up a little. It gets chilly in there

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★ 5

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★ 5

Great gym! Frank is always friendly and available. He makes sure the place is in tip top shape - very clean and organized!

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★ 5

Great gym & ownership. No BS.

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★ 5

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★ 5

Still one of the cleanest gyms in the metro area by far.

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★ 5

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★ 5

I love powerhouse everytime I have great work out owner are friendly

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★ 1

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★ 5

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★ 5

Extremely clean gym, Frank the owner is very friendly and always fixes the machines quickly.

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★ 5

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★ 5

Best experience, extra clean 100 COVID-19 complying. No better location

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★ 5

Great place great staff. What you would expect from a gym

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★ 5

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★ 5

I've been to a variety of gyms and this is hands down the best I've ever been to. Frank treats you like you're family. This gym is spotless, including the locker rooms and sauna. The members are friendly and all have a common desire in achieving a great workout and their overall fitness goals. You don't get 4 people standing around one machine on their cell phones like a lot of other gyms. There's sort of a no BS vibe which definitely appealed to me.

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★ 5

Overall great clean fitness center I was grated by the GM Frank showed me the gym loved how clean and organized everything was and signed up right away highly recommended

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★ 5

Used to work there super clean nice gym awesome people im about to go sign up again soon!

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★ 5

Best gym I have ever been a member of. Highly recommended.

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★ 1

Easily one of the worst customer service experiences I've had, and I don't complain easily. Messaged them on FB, they asked for a number and said they would call but didn't. I'm new to the area, but traveling all of July, and back in August, so I wanted to get set up for two weeks to start. They wouldn't say the prices, said to "Stop by we can workout something." Stopped by, no greeting when I walked in, said membership was $70. He then gruffly asked if I had workout clothes. (I did in the car, but some gyms don't care which is part of *why I'd wanted to talk to someone in the first place*) I asked about a one-time trial before committing. Fifteen dollars he replied. (Awfully steep if you're trying to bring in new customers.) I showed him the guest pass offer online, he said no, someone has to call me first and set that up, so a workout today would be fifteen dollars. If that was the case, I told him I'd do something else. "Okay," he said without looking up, and went back to his work. I'm honestly appalled that they can afford to be this rude to potential new customers. I talked to the branch in Troy, they were much friendlier, but still charged $15 for a trial. Motor City charges half the price, couldn't have been more friendly by phone, and offered for me to stop by for a trial when they open in July. At this point, I'd sooner pay someone else than workout here for free. Unbelievable.

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★ 5

Best Gym around ! Super clean and the best machines , Cybex and Precor machines. Locker rooms are super clean as well. Friendly people and Frank the owner always greets you with a hello by name. Plenty of free weights and benches if you are into that. I can't say enough good things about this place.

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★ 4

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★ 5

Edit: after writing my initial review below I received a call from the owner. He was very kind and politely explained that the reason that was given to me about the Sauna hours was incorrect. In fact the reason for the Sauna being open for staffed hours only has to do with how the insurance works. This reason I can get behind and understand. Since everything else at this gym is great I decided to change my review accordingly.

I recently joined this gym Specifically to use the equipment as well as the sauna. The problem is, I assumed since the gym is 24hrs that the sauna would be too. I was wrong. The sauna is only open during staffed hours, which doesn’t work for me because I typically work out late in the evening, so I never get to use the sauna, which was one of the main reasons I chose this gym. I asked why the sauna was closed and the person working the desk told me it was because they couldn’t trust people not to put water on the rocks when they are there, but what keeps people from doing it while they are there. The explanation doesn’t make sense and it just irritates me. Overall, besides the sauna disappointment the gym is well kept and has lots of good equipment and weights.

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★ 5

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★ 5

Cleaner than any LA Fitness or lifetime. Random crowd, but that’s the character of this place. Frank treats you like family. These guys have been in business for decades Bc not only do they treat you like family, they offer a great gym at a fair price. Everything you need for a quick and efficient workout.

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★ 4

Good vibes

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★ 5

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★ 4

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★ 5

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★ 1

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★ 5

This gym is the best gym in Michigan I really recommend it to everybody always clean friendly staff and they have the best cardio machines + they have a trainer

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★ 5

This gym around the block from me, really clean the staff is nice. Its one of them gyms u workout and go home.

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★ 3

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★ 5

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★ 5

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★ 5

Absolutely love this gym. The facility is spacious and CLEAN, with more than enough equipment to accommodate class and open gym. The coaches are knowledgeable.

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★ 5

I went in hurting bad, but after about 2 weeks started to hurt less. My physical therapist there, Gretchen was great and a very nice person to. Happy to say i'm getting alot better.

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★ 5

Friendly staff

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★ 1

It's to cold in here get motivated into a good workout. Even during the summer working up a sweat can make you sick.

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★ 5

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★ 5

Clean, friendly staff and usually not so crowded

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★ 5

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★ 5

Overall this is a good, old school gym. Both the locker room and gym area are always clean. Good equipment, the free weights are in good condition, the TVs are tuned to sports and only sports, 24-hour access, friendly staff, and everyone at this gym are for the most part are friendly and easy going.

I just wish they had a little more room where you can do plyometric workouts like your box jumps etc.

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★ 5

I'm a competitive bodybuilder in the NPC (National Physique Committee).

Powerhouse Gym of Madison Heights has proved very helpful in both my off-season training and in my contest prep. The 24/7 access is a lifesaver during prep, when you often need to get in 2 or more workouts per day.

The equipment is scrupulously maintained. An example is the pulley stations. The handles are metal, which I strongly prefer to the plastic and fabric handles some other gyms have. But more than that, the moving parts are well-maintained and lubricated at all times. I belong to another gym in Livonia, and only about half of the resistance on their pulleys comes from the weight stack. The rest comes from friction, because the thing has not seen a drop of lubricant since 1985. No such problems at Powerhouse Madison Heights - all equipment is well maintained.

I also tend to use the Smith Machine for several exercises. My previous gym in Royal Oak only had one Smith Machine, and sometimes a guy would hog it for 45 to 60 minutes, doing his entire workout there. The Madison Heights Powerhouse has, I think, 6 Smith Machines. In all the years I've been going there, I never had to wait for one.

Everything is kept extremely clean and sanitary. The members are good about wiping down their equipment after use, and there are also hand sanitizer stations in the gym.

As a bonus, the dry sauna will take the chill out of your bones on those cold Michigan mornings, before you start your workout.

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★ 4

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★ 1

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★ 5

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★ 5

Awesome place to work out

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★ 5

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★ 5

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★ 4

Nice old school style gym

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★ 5

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★ 1

Absolutely horrible gym. No one wipes off the equipment. “Powerhouse” yet you cant deadlift. Unbelievable. DO NOT come here. There are plenty gyms in the area that have better equipment and customer service.

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★ 1

Don't go here. When you cancel your membership they charge you for the last two months. There's a planet fitness right behind this place. Go there

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★ 5

Good staff and gym.. was really easy to get a daily pass with out any hassle

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★ 4

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★ 5

24 hrs...always clean...

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★ 5

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★ 5

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★ 5

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★ 1

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★ 1

very bad manger

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★ 5

All the equipment and attachments you need. Place is always clean and Frank the manager is awesome.

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★ 5

Very clean and good selection of equipment

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★ 4

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★ 5

Love this gym

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★ 5

Affordable gym membership, good facilities and equipment, not over-crowded, friendly staff.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Cleanest, most organized, up to date equipment lead by an amazing management staff.

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★ 4

Hello Sunday night forget my wallet at the power house Gym 14 miles, PLEASE IF SOMEONE FOUND ME THE MAY RETURN I will be very grateful. Thank you.

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★ 5

Cleanest gym I've ever been to. Friendly staff and positive energy. Highly recommend.

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★ 5

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★ 1

Old equipment. Too tight, no room to train. staff is horrible. Expansive of what they got to offer. Pay 5$ more and go somewhere better.Because you are going to pay yearly fee different than the monthly fee.

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★ 5

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★ 5

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★ 1

Very poor customer service. Very rude staff. Very small. Not accommodating. I was treated very poorly so I left and went to the Birmingham location and it was great.

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★ 5

Been a member at this gym for about 4 years now. I've been to a lot of gyms but none of them compare to Powerhouse.

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★ 4

Great gym. Equipment is clean and organized. Open 24 hours a day. Staff is nice, available, but not in the way. Trainers in the gym don't overtake areas or equipment as is the case in some establishments.

Peak hours get crowded, but not to the level that are seen at many places.

I was a member of this gym for 7 years, and canceled my membership due to a relocation. 5 months in and I miss this place. Great gym, and for the money, it can't be beat.

Source: Google