★ 1

Read carefully before signing up.
Don’t believe the sour grapes reviews aimed at hiding Bella’s true actions On October 11, I went to cancel my membership, which I’d been trying to do for over a week, but The General Manager wasn’t available because he was out of state. I decided to do my workout since I’m still paying for this month.

While I was leaving after finishing my workout at 10:08 AM, Bella, the childcare manager spotted me and loudly asked the front desk, “Why is she here?” in front of staff and other members. Her behavior was rude and disrespectful . The last two incidents seemed intentional. I did not feel safe, and this incident caused me distress. This pattern of conduct, which culminated in a public and humiliating confrontation, felt like deliberate intimidation and harassment. This is the third time I have experienced disrespectful behavior from her..

I urge The Edge Kids Department to address staff conduct and ensure all members are treated respectfully. No member should have to experience this, and all feedback should be taken seriously. ( Update ) Despite the seriousness of the issue and the club's website stating it is committed to providing a safe, comfortable, and harassment-free environment, my email regarding this incident has been completely ignored by management.

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★ 1

Be very careful when you step into this gym to sign up for a membership. Went here thinking I could take a tour and see if this was something I wanted to go with and got rushed into signing a contract. They don't let you know that you are making this deal that keeps you here for a year unless you have a medical excuse or move addresses. Very sneaky way of rushing someone on the spot and giving them very little choice. They were very nice in the beginning and the second you say you are thinking about it and need time, their attitude changes. Until you clarify with them and ask about cancellation, they are very hush about what you are signing into. For people who are unsure about getting back in the gym or are very nervous, DO NOT go here. They seem very nice if things go their way and if it doesn't, expect rude answers and abruptness. Was very much looking forward to get back into the gym and this leaves such and awful taste in your mouth that makes you afraid of stepping into another gym.

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★ 1

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★ 5

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★ 3

Everything excellent except they have so many kids on the club so you can’t use the machine you have to wait a long time until the kids finish

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★ 4

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★ 1

My husband and I both signed up for the free trial yesterday. We then scheduled our visit and went yesterday as well. Once we went up to the desk, the employee greeted us and proceeded to come around the desk to speak with us. We let him know that we signed up for the free trial as we’re trying out different gyms to find the best fit. He then asked us both if we had been there before. I stated that I had not been there before, my husband stated that he had visited in the past but did not have a membership or free trial at any point. The employee proceeded to tell my husband that he couldn’t do the free trial simply because he had visited before? But instead he could buy the membership if he wanted to work out with me. After this, he sat us both down to go through the memberships and everything that is supposedly better than all the other gyms. We felt very unwelcome as we were both excited to try this gym out, it really ruined the experience for us. Lastly, we didn’t even get a tour of the gym so we ended up leaving.

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★ 5

Nikki is great. Keep her around, I don’t find many employees with the amount of care I received anymore. I’m very glad to be at this edge fitness

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★ 5

Terrible weekend hours.

Good equipment variety and quality. Clean. Nice staff.

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★ 1

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★ 5

Love them! Best gym hands down! I many perks and different classes! It’s clean, up to date and just overall inviting! The staff are amazing! Shout out my girl Lauren! And Marcus & Miguel! 😉

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★ 5

I love this gym! It’s bright clean and has such a positive vibe. Caleb runs a good show! The club is not too crowded and the Strong classes are fantastic! The kind of class you love to hate. Kicks my rear in a painfully good way. My son absolutely loves the kids club. Staff there are compassionate and attentive. Bella and Jillian clearly love the kids and make sure they have a great experience. My son always asks to go to his gym. He loves the interactive games.
Don’t believe the sour grapes reviews.

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★ 5

Edge has always provided the best childcare. Bella in particular stands out because she is not only loved by my child (along with the other caregivers) but she is very attentive to when the kids get out of hand. I get a call here and there about my child getting too rowdy and it helps me hold her accountable. Afterall it takes a village to raise a child and I can’t stress enough how important it is that the care here is fun for the kids but also prevents them from getting too wild. It is important to set boundaries which Bella does well. She also jokes and has a lot of fun with the kids making it an atmosphere my child can’t wait to return to. Thank you Bella and Edge kids staff. Also, the gym is always clean and inviting. The staff are all friendly and smiling. I am blessed to be able to attend this gym and always know I can get a good workout in without ye overcrowding or dirty machines.

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★ 1

One star review is not because of the corporate itself. Its because the gym is run by a bunch of hypocrites and not a one of the employees still employed there has any self respect or owns up to thier mistakes. Catherine Barba was and is the BEST trainer and most honest person I have met. As a friend and as a professional, I will follow her to the next gym that decides to respect what she does for HER clients. If you want to live in a fairytale where everyone wants to be nice to your face and talk behind your back, then by all means. Go to Edge Fitness on 18 mile. Also, watch your check book, because they like to charge you for sessions that are one on one with your trainer, but not let you or the trainer know either. Make sure you read the fine prints, just like I did, and when you have questions, just like I asked, make sure you are signing up for what you assume you are signing up for.

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★ 5

Nikki has been so great and helpful setting up my memberships and personal training! Super excited to utilize edge

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★ 5

went to this gym for a while and bragged about it being my favorite! i suddenly lost my job and totally forgot about my membership here. Today I was looking back thinking i’d never be able to come back but i thought it was worth a call. Brooke answered all of my questions including if i could restart my membership without having to pay off the forgotten fees!! She was sweet as ever but needed some assistance since she was new (been there gf!!), Nicky came to the rescue and was also amazing :) They were able to get me back with the same payment i started with. They were so personable on top of being so helpful getting me back to my favorite gym!!! Thank you guys and i’m so excited to get back to the edge.

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★ 5

Nikki and Brooke are AWESOME! Everything was explained perfectly. All questions were fully answered. I’m ready to start my journey!!!

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★ 5

Nikki was absolutely amazing in helping me sign up the family for gym memberships. She made sure I knew what the 3 tiers of the memberships were and what would benefit my family the most before making a decision. Nikki filled me in on any promos and personal training sessions that were available. Great costumer service!!! I’m extremely happy with how positive and helpful my experience with Nikki was tonight. See ya at the gym!

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★ 5

Love the new equipment, new Hack squat is great. The fact that you guys have a 6 squat rack set up is not like many gyms

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★ 5

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★ 5

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★ 5

very good gym love the energy drink variety

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★ 1

I had a disappointing experience with The Edge Fitness in Sterling Heights, specifically related to their membership and billing practices. Initially, I was attracted by their promotional offer for a one-year membership at a discounted rate; however, this quickly turned into a frustrating situation.
When I decided to cancel my membership, I was surprised to learn that I would need to wait until the end of the one-year term to do so. I attempted to handle my cancellation via email at the end of that year, expecting a smooth process, but instead found myself charged again without notice. To make matters worse, I was informed that there would be an additional $59.99 cancellation fee on top of the unexpected charge, which felt quite deceptive after my attempts to cancel in a timely manner.
While the gym itself may offer decent facilities and equipment, the billing practices and membership policies need serious improvement. I would advise prospective members to read the fine print carefully and be prepared for the potential for hidden fees or complications when trying to cancel. Unfortunately, my experience has left me feeling misled and frustrated.
Hope this serves as a warning to anyone who may thinking about trying out their promotional.

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★ 5

I just joined and loved the gym this location was very friendly and nice! Naveyah was very knowledgeable and helpful about the membership.I didn’t have to ask anything because she covered everything I needed to know. The rest of the staff was kind and friendly I can’t wait to go back and start my workout journey!

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★ 5

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★ 5

I highly recommend this gym. Everyone is so friendly, nice, and helpful. The trainers are very good and professional.

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★ 5

Love this gym! Our family comes here, and wouldn’t go anywhere else! I’ve been a member since 2021. The facilities are kept clean, and the staff is great! They are like a second family, since I am there almost every day. Nick and Jade at the front desk make everyone feel welcome coming and going… if they ever have a bad day, you wouldn’t know it. Caleb and Max the managers, are also very friendly and helpful. Shout out to the trainers! Highly recommend all of them… Rod, Devin, Andrew. I personally see Andrew, and I’ve made BIG strides in my health journey. Also, if you want a supportive community, you’ll find it here. I’ve made lots of friends to keep me motivated!

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★ 3

It’s cool

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★ 5

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★ 5

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★ 5

Really good gym, the staff is top tier and make your experience 10x better

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★ 5

If someone had told me four months ago that I’d be waking up early and going to the gym consistently, I would’ve laughed haha. I had never stepped foot in a gym before and honestly, I was nervous and intimidated by all the equipment and training. But from day one, the team at the Sterling Heights location made me feel welcome and supported!

My trainer, Devin, has been incredible—so patient and good at working with beginners. In just two months, I’ve learned so much and built confidence I never thought I’d have! Going to the gym has become part of my routine now, and it’s something I actually look forward to. Getting a trainer was the best investment I’ve ever made, and I’m so thankful for everything Devin has done to help me grow stronger. Caleb and Max, are also fantastic managers, super friendly, helpful, and genuinely supportive. The entire team here creates such a positive and motivating environment.

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★ 5

The best crew in town! The Edge team has truly exceeded expectations—transforming the gym into an incredible space that’s helping me crush my fitness goals. Keep up the amazing work!

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★ 5

I really appreciate the staff at the front desk here, Jade and Nick. They always give me such positive energy every time I come to the gym. Honestly, I’ve never seen employees like them in other gyms. They’re cheerful, energetic, and make me feel welcomed. In other gyms, the staff usually look like they’re half asleep, but here it’s completely different. Jade and Nick always greet me with a smile and make my day better. They truly make this place feel like a second home. Keep up the great work, Jade and Nick – you both are amazing!

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★ 5

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★ 5

More than Just a Gym: A Life-Changing Experience at Edge Fitness

I joined Edge Fitness over a year ago as a New Year's resolutioner, and let me tell you, it's stuck!

The gym itself is clean and welcoming, with a great mix of members from all walks of life. The friendly staff creates a comfortable environment where I've never witnessed any issues.

What truly transformed my experience was taking the plunge with one of their trainer programs 6 months ago. My trainer, Payton, has been amazing. They haven't just revamped my workouts and helped me set realistic dietary goals, but I'm actually on track to be in better shape now in my 40s than I was in my 30s!

It's more than just weight loss; I'm gaining muscle, building better habits, and feeling fantastic.

What has truly helped is their app with meal and workout tracking, which is fantastic if you are someone who is goal oriented and needs their journey planned out to follow.

If you're looking for a supportive and effective gym, I can't recommend Edge Fitness enough. Especially if you're considering a trainer program, ask for Payton – you won't regret it!

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★ 5

Cleanest gym you will ever step foot into! I’ve been to many gyms over the years, and staff is dusting/cleaning daily. Big selling point for me in a gym. In addition, staff is always extremely nice, which is always great as well.

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★ 5

I’ve been going to Edge Fitness for the last 3 weeks around 7:30 AM, and one of the best parts is that I never have to wait for the machines. There’s always equipment available, so I can get in and out without any delays.

The front desk team is top-notch—Jade and Nick are both very professional and always welcoming. It really makes a difference walking into a gym where the staff greets you with a smile and a great attitude.

Edge Fitness has been a solid choice, and I highly recommend it to anyone looking for a well-run, friendly gym with great morning availability.

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★ 4

Great neighborhood gym with a private women only workout area.
Trainers are friendly and helpful although very expensive.

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★ 5

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★ 5

The Edge Sterling Heights is a great Fitness club they are very welcoming. I came from a different club and was welcomed By Caleb, the manager. I trained with Cat, she uses military style training And is very encouraging to all of her clients and people who take her classes. She knows how to get people to go beyond what they think they can do while making sure their form is correct and they don’t injure themselves. Cat It’s also concerned with your nutrition and your mental health as well. She’s very caring trainer and you will see success and results if you work with her and follow what she says.

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★ 5

awesome gym, best workers and environment. cute bald guy at the desk always.

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★ 5

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★ 5

This gym is amazing, I had a lot of help from Natalie and Tyler, and Nicole, they made me my shake super quick, and they were very nice

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★ 5

Nikki is so nice and welcoming, the place is always nice and clean. Highly recommend.

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★ 1

They play ghetto rap music here.

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★ 5

Great gym!

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★ 5

Recently renovated with 2 more squat racks, new machines, and flooring.

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★ 5

I've been going to this gym for a while now, and it's been a game changer. The equipment is clean and well-maintained, the atmosphere is motivating, and the staff is always friendly and helpful. Whether I'm lifting, doing cardio, or hitting a class, I always leave feeling better than when I came in. Highly recommend to anyone looking for a solid place to train and stay consistent!

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★ 5

I love Edge fitness, this is the best location ever! Everyone here is so nice, Andrew is my number 1 guy! Jade and Nikki are always so nice, Max, Caleb, they're all great!

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★ 5

Edge Fitness is hands down the best gym experience I’ve ever had! From the moment you walk in, you’re greeted by friendly faces like Jade, Nick, and Nicky who make the place feel so welcoming and motivating. The trainers are truly top-notch — shoutout to Cat, Andrew, Jake, and Nic for constantly pushing me and helping me hit goals I didn’t think were possible. Every session is challenging but fun, and the energy here is unmatched. If you’re looking for a place to get stronger, healthier, and feel part of a community!

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★ 5

Love Edge fitness! I always feel so welcome, Jade and Nikki are the best!! I love the classes! The trainers are also great, especially Andrew, Jake, and Rod!

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★ 5

Great gym! The entire staff is friendly, new machines from time to time and it stays clean!

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★ 5

Listen, Edge is the first gym that encouraged me to be consistent and actually want to go there and workout. The machine options, the women's section, and the staff are the best parts of Edge! I feel comfortable there. I know I can always get assistance from the staff if I need it and honestly you get what you pay for- it’s worth it! I’ll always be an Edge member!

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★ 5

I joined the facility about three months ago and I go every other day, as I am entering into the club. I’m greeted by a very nice young lady whose name is Jade, Who starts off with a strong hello along with a huge smile, and always ask if I need anything to help me workout. The club is always meticulously clean, and everything is always in place, I walk toward the weights and I run into a young man name Devin who is a trainer at this club, he always walks up to say hello and to check on how I’m doing. All in all you have a great club, perfectly maintained, top notch team of super friendly people. You are getting a A+ from this 77 year old guy.

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★ 5

Very solid gym. Friendly staff and trainers. Highly recommend.

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★ 5

Absolutely engaging and helpful fitness club. Jade, a new arrival, is particularly good at her job

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★ 5

My favorite gym out of all the locations. I’m able to get in and out without worrying about waiting for machine. Jade and the entire staff there are great people.

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★ 5

Been going here for years! Jade and Max do a great job keeping the place up and running. 10/10 would recommend!

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★ 5

The staff here is extraordinary! I come to this gym for the people here. Caleb and Nikkole are turning this place around since taking over. All of the trainers are amazing. This place is so clean. I just love coming here!

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★ 5

Great people who work here I love the community. Jade is so so nice always checking in. Best edge fitness I’ve been too.🫡

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★ 5

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★ 5

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★ 4

The staff here is the friendliest of any Edge I’ve been too! Nick and Jade are awesome people to see first thing in the morning- friendly faces and great quick chats.
The gym is generally clean- but bathrooms show ware and tear of use. With some toilets being out of commission for long periods .
I gave 4 stars because a couple pieces of equipment have not been fixed(going on months now)- and it’s been brought to the attention of the appropriate persons. Handles go missing too- so it’s hard to find when you need them. Price increase on membership shifts my expectations that things need to be top notch.
Overall a great gym and awesome staff.

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★ 5

Jade makes an absolutely fantastic shake and always greets with a smile best gym ever🤌💪

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★ 5

The staff is always extremely friendly and willing to answer any questions or help with a smile on their face. The facility itself is great for athletes looking to stay in shape during the summer or maintain throughout the year. Equipment is always clean and never busy in the morning. Trainers are also extremely beneficial and accommodating to all. Overall this is a wonderful place to be apart of.

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★ 5

Jade and Nick are some amazing people at the front desk. And Rod the trainer very down to earth and great to work with. You wont be disappointed!

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★ 5

Edge fitness has been the safest most welcoming gym I have ever been!! The community that the Sterling Heights location has created is like none other!!! My home gym is Rochester, but I prefer the people, and environment over at Sterling Heights!!
The trainers are amazing- Devin and Rod are the greatest!! They push me but are kind and make sure Im good at the end!! They also answer any questions, ANY time, even if it’s not on “MY” time! Those 2 have helped more along my fitness journey than anyone ever has!! Thank you both if you read this!! ❤️💙
I can’t for get about the front desk people! My main people- Jade and Nick!!! Both newer but both killing the front! Always smiling super early!! They remember me personally!!! Ask me about my work out, and about my day. They make me feel like I’m part of something, like I’m special! They are always helpful! If they aren’t greeting you, they are walking around, picking up, and checking in on people! It’s an amazing place, and that’s just the community/ people!
Their prices are great too! Honestly when I started I was afraid it would be too expensive for me! But they have 3 different plans and many “add ons” to make your workout journey what YOU need and can afford!!! And they have AMAZING sales on their membership packages too!! Check it out! They have a women’s ONLY work out room, kid zone and a cinema cardio room!!! What do you have to lose!!??

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★ 5

Ive never experience a workout in a movie theater before but they provide just that. The staff are pretty cool. The Jade lady in the mornings is always there with a smile and great customer service, which makes me feel more welcomed to come in the mornings for my shakes

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★ 5

Best gym ever, Jade and Nick really make the place even better

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★ 5

Jade is a 10/10 always able to keep the gym clean

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★ 3

There are not enough machines.

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★ 5

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★ 1

Be aware that it is next to impossible to cancel a membership.
There was an incident with my 13 year old daughter.
Both she & my wife refuse to return.
I'm told that their policy is that you can only cancel if you show proof of relocation or medical.

My suggestion is to go to a gym that doesn't hold you hostage.

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★ 5

We've been members since the gym first opened and have generally had a great experience. However, last Sunday we faced some frustration when we tried to get our measurements taken and were told there weren’t enough staff available — even though we noticed at least four employees on site. This was our third attempt, and it was becoming discouraging.
Fortunately, Enis from the sales department noticed our disappointment and immediately stepped in to help. His professionalism and willingness to go above and beyond truly made a difference. Thanks to his excellent customer service, we felt heard and valued — and what could have been a reason to cancel our membership instead became a reminder of the gym’s commitment to its members.

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★ 5

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★ 1

Besides this being a below average gym, the cancellation is horrible. No matter how perfect you meet their requirements to cancel they will still tell you that you can not cancel. Don’t sign up here it’s a joke

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★ 5

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★ 5

Great experience, positive atmosphere. Would go there again.

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★ 5

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★ 5

My favorite gym experience by far. The staff are personable, caring, encouraging, and I consider them my friends. I do personal training with Andrew, he has totally transformed my body, my life, and well-being. This program is one of the best investments I've ever made.

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★ 5

I have been recommending this gym to all my friends and family members. I am comfortable doing the classes which I think are great! I have little kids and feel so comfortable leaving them with Bella and the other amazing staff in the childcare area. They care about the safety and health of all kids! Which I appreciate because I don’t want my kids getting sick every time I drop them off! My husband has been going to this gym a lot longer than I. He enjoys it too .. he uses the machines/weights and gets a good workout in. He is also comfortable leaving our kids in the childcare area. Overall highly recommend and my goal is to just move and feel healthier .. so far I have been meeting that goal 🙌

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★ 5

I cannot say enough good things about Edge Childcare! From day one, I felt completely at ease knowing my children were in such loving and capable hands. Jill and Bella are absolutely amazing my kids adore them! Their kindness, patience, and genuine love for children truly shine through in everything they do.

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★ 5

Great environment to work out in. Friendly and helpful staff. I always enjoy going to get my workouts in.

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★ 1

Definitely did not enjoy my experience at this location. I never received a tour of the gym, or a proper introduction so I truly don’t know what my membership comes with or the gym itself. My son however did enjoy the childcare but that is the main reason I won’t be returning to this location. I dealt with the most disrespectful employee/manager in the childcare department. I will NEVER be back. I do appreciate the manager or lead by the name of Caleb who tried to make the situation better (which is why I won’t completely bash the company because he definitely de-escalate as much as he could) BUT once someone disrespects me and tries to pump their chest out trying to belittle me I will never feel comfortable allowing my child back in their presence. I am unfortunately locked into a year contract with them so I will just bite the bullet and pay for it, but that interaction with that employee is enough for me to never go to this specific Edge or recommend it.

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★ 5

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★ 5

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★ 5

I feel like Edge Fitness overall is an amazing place no matter where you go. They are all just amazing to me! After working out on my own for several years, I had tried a trial session with different trainers at Edge Fitness but never really considered committing until I met Catherine Barba. From our very first session, I was so impressed with her energy and approach that I decided to sign up for personal training. She brings so much positivity to every workout, making them not just effective but also enjoyable. Her personalized training has helped me continue to reach my goals while keeping me motivated every step of the way. Plus, her beautiful spirit shines through, inspiring everyone around her. The entire Sterling Heights staff is amazing—always supportive and encouraging! All the classes are amazing too; they bring upon motivation and teamwork, which I love. I can’t recommend her enough! Five stars all the way! 💪✨

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★ 5

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★ 5

Facilities look great, and friendly staff and helpful trainers like Max

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★ 4

Chill gym however the music needs improvement need more hip hop or chill edm

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★ 5

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★ 5

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★ 5

Caleb and Max are the absolute best! So kind and encouraging every time I come in. Favorite place to be :).

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★ 5

I switched to the Sterling Heights location because the previous location was so busy. You had to wait for a machine. Sterling Heights has more available machines. Additionally, they have a manager, Caleb, who knows me by name. Most importantly SH has the most amazing trainer, Cat. Her classes are challenging yet she makes it fun!

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★ 5

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★ 5

Lots of new equipment (cardio and weights), good pricing, and great personal trainers! Only thing I wish they had was a hip thruster machine. Starting to get very busy now too.
Editing review 5 years later after I've left and returned as a member. They now have a hip thruster machine (woo!). And highly recommend the strong classes. If you can join Cat Bs classes you'll have a good time and sweat your butt off. Signed up for her as my personal trainer now and she's the BEST!

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★ 5

So grateful that places like this exist! The childcare was more than I ever could have asked for! The ladies in there always took such amazing care of my little guy! The equipment was always in good! There was always someone cleaning which was really nice. The staff was so helpful! Again, I just want to send major praise to the people in the childcare dept, they saved me on more than one occasion. I moved to a new state or I would have stayed at Edge for years!

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★ 5

Very clean, and friendly, the trainers are very knowledgeable and helpful

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★ 5

I love this gym and recommend it to everyone! The movie theater is awesome, the women’s only section, the sauna, etc - so many great perks! I especially love all of the group classes and HIIT classes. The instructors make it easy for all participants. I especially love Cat’s HIIT classes - she is welcoming, pushes you hard and really makes you feel like family!

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★ 5

Cathrine Barda is an awesome trainer!

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★ 5

I love cat class

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★ 5

Edge Fitness Sterling Heights, MI has been welcoming. From first visit to becoming a transfer from another location. This is mainly in part from a specific trainer, Cat and higher up Caleb. Cat created a strong family. Caleb has brought a feeling of inclusion that he has continued to instill within the staff he has chosen. This feeling is not with all Edge. This takes people skills that not all obtain.

Trainer Cat and GM Caleb at Sterling Heights, MI have more to be proud of than even they know.

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★ 5

The best local gym!! Can’t say enough good things about personal training with Cat & the community she has brought there. The daycare staff and gym manager (Caleb) really set this gym apart from local area gyms. My son loves playing in the kids club and the low child to staff ratio is amazing.

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★ 5

Edge Strong classes are a great way to get and stay fit. Cathrine Barba, Edge Sterling, is a great trainer who makes classes fun and challenging.
Cliff

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★ 5

I’ve been coming to Edge Fitness for over two years now, and I couldn’t be more pleased with the experience. The service is excellent, and the staff and community are truly what set this place apart. Everyone is so welcoming, accepting, and accommodating—it really feels like a second home. No matter where you are in your fitness journey, you’ll feel supported and encouraged here. I love it and highly recommend Edge Fitness to anyone looking for a great gym with an even greater atmosphere!

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★ 5

I work out w Kat B. One on one and go to her classes. She's amazing and has helped me so much with confidence and muscle growth!

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★ 5

I come to this location normally 5 times a week. The staff is super friendly and it’s a nice facility to come to. I’ve trained with Cat B for the last year and it has been a life bettering experience. Not just for the myself but for the team to clients she has assembled. She really inspires us and we collectively thrive in the community she has built.

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★ 4

A one is way too low of a review for this place. That is just not fair, accurate or true. I switched from Planet fitness, which is a place I loved! This is way better. There are two issues that I see. The place STINKS like male private parts. I have to hurry myself to the women's only gym, which smells normal and is really cute. It could be a bit bigger and have more equipment, but I love the place. Their yoga teacher Katie is NOT here for it. She took my practice way backwards, she is not paying attention, and she has zero flow to her poses. If she cared a little bit, she would be great. I don't know what is going on with her. She is so disconnected. Does not seem to enjoy teaching or to care at all.

I love the Zumba classes and the Zumba teacher! She is so awesome. The kickboxing class rocks. The time the place is open is awesome. The staff are awesome! The place is huge and has everything. The price is incredible.

They offer supplements and food. They have massage tables and a sana. Full showers! I mean, it has everything.

I am very grateful. I teach yoga, so if you guys need another option for your afternoon yoga classes, hit me up! I am passionate with everything that I do. Thank you for such a great gym with great classes for such a great price. Rock on!

Please do something with smell 911. It is so bad, NO other gym smells like that.

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★ 1

Once you take the membership you have to go to the moon to cancel the membership.

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★ 5

Me encanta este lugar, desde la maquinaria hasta la atención del staff, todo excelente!

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★ 5

I want to thank Sabrina who works at Edge Fitness in Sterling Heights. I lost something’s at the gym and she went out of her way to look for it with me and she ended up finding it. She was kind and empathetic and I think she’s a great asset as a team member there

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★ 5

This Edge Fitness is the best. I love it. It has positive vibes. It is clean and employees are very helpful. This club has high ceilings and nice music. One side of the wall has lots of windows, which provides natural light, and the place looks bright

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★ 5

The Sterling Heights Edge is absolutely the best gym I’ve ever been a part of! I truly look forward to my personal training sessions with Rod. The gym has such a positive vibe. Caleb, Devon, Max, Andrew, Erin, and Rod, are such an amazing group of people and have become my fitness family. Such a special gym!!!

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★ 5

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★ 2

Mary who teaches bodystep has a very bad and unwelcoming attitude. The most uncomfortable staff member I’ve encountered at edge. Never had that experience ever

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★ 5

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★ 5

Yvonne's yoga classes are the best! Great way to start your workout or end it.

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★ 1

Very bad Gym very bad service and then now they took $59.99 for what?

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★ 1

This is the worse gym ever. I’ve tried canceling my gym membership here and it’s the most difficult thing ever. Besides that only little young kids come here and hog the machines to hang out when there’s actual people who need to workout. There’s not a lot of machine options either. Don’t waste your time and money at this gym.

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★ 5

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★ 5

Sabrina is amazing. She has great customer service. She’s a great employee. You’re lucky to have her.

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★ 5

Great customer service and a very positive environment!

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★ 2

Hours are trash, they need to be open later. Also have a lot of broken equipment.

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★ 5

Been with Edge Fitness since the Grand Opening. The gym is clean and employees are awesome!

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★ 5

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★ 5

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★ 1

I’m having some serious health issues & I have been trying endless ways to get out of this membership to avoid worse injuries & wasted money. While inquiring a rep at this location laughed at me & said “ good luck” ….. I wouldn’t step foot in this gym on my best day…

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★ 5

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★ 3

good gym, but annoyed me that the gym stopped being 24 hours during the weekdays

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★ 5

It’s a great mid level gym. Staff is friendly and helpful and not too restrictive

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★ 5

Enis, was very helpful and also cleared up any concerns I had. Was professional and worked with Gabriel his manager to make sure everything was taken care of efficiently. Looking forward to my fitness journey and all because Enis has the best follow up game to help people get their fitness back to a priority. Appreciate Edge fitness and the professionalism from their staff. Grab a membership from the Sterling Heights location. You're going to love it too! 💪🏾👊🏾🙏🏽

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★ 1

This location is the absolute worst, I’m forced to drive out of my way to use the Rochester or Hall Rd locations because this one is always disappointing. Good luck with parking most weekdays, the lot is small and seemingly always packed. The women’s workout area and locker rooms are always smelly, messy, broken equipment like hand driers, bathroom stalls, A/C in the summer is nonexistent in women’s room and the treadmills are wonky and the TVs on the treadmills NEVER work, you’re lucky if one of them works and has one channel running which won’t even show the subtitles so it’s worthless. Considering cancelling my membership since things haven’t improved in the three or so years I’ve had this gym. Get it together management, at this pricy rate the quality should be better than the purple gym but even that place is looking better at this point.

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★ 1

The workers are very rude!

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★ 5

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★ 1

Horrible gym,everything about this gym is bad 👎

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★ 5

I’m not one to leave reviews, but I’ve felt compelled to after being at the location for a few months now. Back story, I changed from the Warren location to this one to give Edge one more chance. My experience at that location was interesting. It felt very clicky, almost like high schoolish. The workers would just talk with their friends and not even address members half the time. Pretty annoying. The final straw was seeing some kids drop their weed and spilling it all over the locker room floor and just leaving it.

The Sterling Heights Edge is a breath of fresh air! The staff is super friendly and the overall vibe is just great! Great gym etiquette and people are friendly. Equipments great and it’s very clean. This morning the staff member even addressed me by my first name telling me to have a great workout (not sure of his name)! Nobody does this anymore and it’s a shame. Overall 10/10 rating!

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★ 5

This gym has everything I need, its very clean and a great environment. I go either early morning or after rush hour, best times.

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★ 5

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★ 5

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★ 5

After my horrible experience at the warren location and going through many crazy loops I was mentally over this gym and their pretentious attitude but luckily benny here saved the day .... I was lucky he was the one I came in contact but plz be careful some of the employees forget that it is common sense to respect your customers and at least do the bare minimum to make them happy but they seem to wanna do the exact opposite and chase you away ... what I will say is customer service sucks so watch out for yourself and make sure you have record or copy whatever they tall you so next time they ask for proof you can show them.

Source: Google

★ 5

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★ 5

Very helpful, cheerful, friendly & welcoming staff @ Edge Fitness Sterling Heights. Ample parking since Edge does not have to share it with other businesses. Good movies playing at Edge Cinema too.

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★ 4

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★ 4

Was kinda between 3 and 4 stars on this place but leaned towards 4 stars. Overall, I like this gym a lot and it seems to be one of the best in the area. If you're looking for a step up from Planet Fitness or whatever, this is the place to go. I do have some annoyances for sure though.

Pros:
- The gym area is clean. Machines are all new and nicely maintained.
- The members of this gym are all fit, clean, nice, and seem to follow good gym etiquette.
- Tons of different workout options. This place does seem to be more cardio/ HIIT training focused, but there are options for lifting as well.
- Very nice staff
- Good protein shakes
- Cool options for different classes and personal training
- Broken down equipment seems to get fixed pretty quick at least compared to other gyms I've been to
- For $25 per month, it's not a bad price! It FEELS like I'm getting a good deal for what I pay for here.
- Cool features like the theater, yoga room, women's only area, and private training room make the place feel fun and inviting.
- Good options for snacks and energy drinks at the counter.

Cons:
- No paper towels. They only offer small sanitizing wipes to wipe down equipment and there's no paper towels in the bathrooms, just air dryers. This is more annoying than it sounds.
- The bathroom feels a little dirty sometimes.
- A lot of people seem to find the contract pretty predatory.
- Not really their fault, but it is literally impossible to go to this gym after 5 pm on weekdays. There is a 3 person wait on every machine, cable, barbell, and dumbbell in the gym in the afternoons. It's insane.
- The hours at this gym are inconvenient sometimes. Limited late late-night options, and the gym closes early on weekends.
- It looks big, but this gym is actually kind of small. They only have 2 smith machines. Aside from the training station in the middle, there's basically only one, maybe two options for every machine in the gym. If it's busy and there's a workout you want to do, odds are it's taken every time. Most of the space is taken up by treadmills, a giant turf field, and a private training area.

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★ 1

Literally fire the whole stàff including the manager and I'll be back no hesitation Jake is beyond rude reason why I cancelled

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★ 5

Terrific Club

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★ 5

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★ 2

Good venue with poor management/ administration. Would only recommend if you pay in advance and don’t leave your credit card in their system.

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★ 5

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★ 5

You won’t find a better choice for gyms at this price point in this area.

Equipment is all new, and there’s a lot of it - plenty of machines and plenty of space

Staff and facilities are well managed

Place is always kept clean, there is constantly a cleaning crew present throughout the day

Large staff of knowledgeable trainers, ones worth hiring regardless of how much you think you know

Plenty of drink and snack options - smoothie bar is a nice touch, don’t forget to add extra protein

App is intuitive and the staff and trainers actually know how to use it to help you get the most out of your workouts and diet plan

Private separate women’s-only gym area for your gf/wife and those opting for the premium membership tier (totally worth it), along with free classes led by motivated and knowledgeable trainers

Secondary additional cardio theatre - you can kick your own ass while you watch iron man kick someone else’s

Tanning and massage is a must and so they have them, along with saunas and large private showers

They even have a supervised daycare area to hide your annoying kids in while you go build the body that will attract your next hot single mom/dad

Just show up, you’ll be back.

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★ 5

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★ 5

Definitely the best gym for the price point

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★ 5

Nice place, clean equipment, and interesting training spaces

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I absolutely love this gym. All of the staff is very friendly! If you are looking for personal training, Andrew is your guy. And I can’t say enough about the classes they offer. Cardio dance with leandreea and Lina is the most fun way to exercise, and help with being more confident in your fitness. I also highly recommend Annie and Robert, they are incredible instructors that I can’t wait to see every week. The edge really offers a lot of fun amenities for a fraction of a price of other gyms! I highly recommend you check out this gym 🙂

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★ 1

Worst customer service

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★ 5

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★ 5

Highly recommend this gym in Sterling heights! Clean facilities, every employee is so knowledgeable and friendly I feel comfortable coming to this gym! Very happy overall

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★ 5

The best we missing can't wait toThis virus ends 😷

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★ 1

The worst location just happened to be next to my house. When a equipment is broken never get fixed. Specially sauna always something wrong. Very poorly managed once another gym open close by watch them go out of business.

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★ 4

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★ 5

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★ 5

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★ 5

Trevor the trainer is the man with the plan! All the staff are super friendly and the facility is super clean and spotless. Love that they offer free tampons in the bathroom, very convenient.

Source: Google

★ 3

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★ 1

I advise everyone not to come here, after the day of registering for membership here, we paid them in full, but unfortunately my brother moved to another state, although we paid but have not used it even for a day. I went there and said I wanted to cancel the membership because my brother had to move to another state, but after a month they still charged my bank twice. 1 time $59.99 and the 2nd time $9.99 and I went there to ask them because after I canceled the membership for a whole month even though I have not used it, why did they still charge my bank twice, they said that someone will call me tomorrow, they have no responsibility, I waited 3 days and no one called me... they really do not do business properly, do not solve problems for customers when they need to be solved, they avoid responsibility... I hope everyone will be careful or consider when registering for membership here.

Source: Google

★ 1

I have been going here 5-6 days a week for 3.5 years. This place used to be such a great gym, low price, great employees, and plenty of good equipment. However, all of those things are completely gone. Broken equipment MIGHT get fixed within the week, some of the employees are pretentious and rude, especially the short girl with glasses at night. Compared to the amazing employees they used to be stock full of the place is a joke, and the price has nearly doubled within 2 years. If it wasnt so close to my house and I wasnt locked in their predatory contract I would go elsewhere immediately!

Source: Google

★ 1

I can’t believe how awful this gym treats its customers when it comes to canceling a membership. There’s no phone support for the membership department, and honestly, it feels like you’d have to give up your unborn child and both limbs just to get them to consider processing a cancellation.

I haven’t used my membership in over a year, had no idea I was still being charged, and even after providing proof of my finances, they still want to charge me for next month. Why should I keep paying for a service I haven’t used in forever? They refuse to issue a refund for the last month too.

I should’ve listened to all the negative reviews and just gone to Planet Fitness instead. This place is a nightmare when it comes to handling something as simple as a membership cancellation. If you’re thinking of joining, be warned—getting out is nearly impossible!

I am not using my real name, so i won't pop up in the system. Don't need them coming for me.

Source: Google

★ 1

I’ve been coming here for almost a year now and a worker came in the room and told me that turning off the lights when I was the ONLY ONE in the room was “against policy.” She just barged in and didn’t even bother saying sorry. How does having dimmed lights go against the policy?! LOL

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★ 3

Love the gym and the trainers. Unfortunately I moved further away. Definitely try’s to pressure you into buying programs. I spent $400+ monthly on a trainer twice a week I really couldn’t afford at the time.

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★ 1

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★ 5

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★ 4

Great staff and decent gym equipment from a bodybuilding perspective not as much variety

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★ 5

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★ 5

My favorite gym to go to! Best value and facilities

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★ 1

If you ever plan on cancelling this membership do not go here. You have to jump through SO many hoops to cancel and even if you send everything they need you to send, they still won't cancel it. Awful customer experience. Moved 200 miles away and sent all of the proof they asked for and it still isn't enough.

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★ 5

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★ 5

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★ 1

This gym is trash just like the employees that work here every staff member here is rude one of the main reasons I'm leaving this gym and it gets way to crowded they have to many members avoid at all costs !

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★ 5

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★ 5

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★ 5

Awesome

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★ 5

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★ 4

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★ 2

Overall the gym itself is nice.

My low rating is due to their HORRIBLE customer service around cancelling your membership. You do sign up for a contract initially, so you can't get out unless you pay out the contract. You also are subject to increased rates once the contract terms end. That's not the bad part! THE BAD PART is they run you around with misdirection when you go to cancel. No one can answer the question. When you call, you have to call from your phone on the contract, they tell you to go to the manager, the manager tells you to go to the app, then you get sent to the website. After a VERY extensive search I found out through a lot of reading... you have to submit a written termination notice. After all that headache and intentional misdirection to discourage you from cancelation, they won't even consider giving waiving my last bill or even giving my husband (who still has his membership) a credit or free smoothie... nothing.

It's a nice gym, but just know they are trying to trap you as best they can hoping that if they make you run around, you won't cancel. To me that's poor business practice and abusive. I would have considered returning once my kids got a bit older, but not if their business practices are so abusive.

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★ 5

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★ 3

Good gym for the price ngl cant complain

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★ 5

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★ 1

Honestly i wish there was no STARS here. People AWARE and be-careful with this Edge Fitness facility In Sterling Heights. Once you start the agreement with them, they will NOT let you off the hook. We gave sent them Lease Agreement because we have moved and they still WILL NOT cancel your membership.
Be very very Careful before you sign anything.
Bad Bad Bad Costumer Service they have. I tried to work things out with them, and they will not budge with you.

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★ 1

Hours on the door have been wrong for years, maybe this gets their attention

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★ 1

ACTUAL SCAM. To cancel membership you need to wait 30 days for it to actually be canceled so they are wasting a month of your time to steal a month worth of membership. On top of that they take a selve reported average of one week just to respond to your resquest to cancel so it takes them a total of over 5 weeks just to cancel just so they can steal your money. Never come here.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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