★ 1

I want to give a zero star review so badly, I signed up for a no-contract membership with edge Fitness, and I was completely misled. I cancelled my membership, but they still charged me after the cancellation. When I disputed the charge with my bank, ABC Fitness took the money back and tried to blame me.

They said the issue was because they “cancelled the wrong account number,” even though they are the ones who messed up my member ID, not me. Somehow I’m the one paying for their mistake.

This was supposed to be a no-contract deal, but it turned into a headache and a fight just to get my money back which I did not get back . Very unprofessional. Be careful with this company and keep every screenshot and every email, because they do not take responsibility for their own errors.

Source: Google

★ 5

Edge fitness club in Westland has became the very important part of my life. I just completed 2 wonderful classes with the best instructor Carson. There are many very good instructors here. My husband also joined me to attend the yoga classes

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★ 1

When I signed up at Edge Fitness, I was clearly told there was no contract and that I could cancel my membership at any time. However, when I later tried to cancel, I was informed that I still had to pay for the remaining term of a contract I was never made aware of.
I was also told the only way to cancel without penalty was if I lived more than 10 miles from the gym. I moved to a different city over 20 miles away and was still required to pay the remaining balance.
This experience feels misleading and unethical. I strongly advise anyone considering Edge Fitness to read every document carefully before signing and not rely solely on what the front desk staff tell you. It seems that sales commissions take priority over honesty and customer trust.

Source: Google

★ 1

What started out as a good gym when it opened has deteriorated over time. This place is more of hangout and free gym membership for the employees. Equipment breaks consistently and stays broken for months while the employees workout in their private fitness area and make milkshakes all day long. The sauna needs a hard remodel since the seats are falling apart. It was a good gym back in 2019 because of the layout helped with crowding, but nothing has changed in the 6 years its been open.

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★ 4

Clean, modern gym. Not crazy busy like LA fitness and not crazy expensive like Lifetime.

I haven't noticed anything concerning here. It's a great workout spot! 4 stars and not 5 because there is no basketball or pickleball ball court.

I also wish they had paper towel in the restrooms. Besides that, no complaints. Showers and bathrooms are very clean

Source: Google

★ 5

I absolutely love Westland Edge. The Movie Theater and Women's Area are my favorite go to spots to complete my cardio and lifting. Staff is friendly, its always clean, has a kids area, has numerous classes to attend daily, and even has a beverage and snack bar...just overall, a great location and gym!!

Source: Google

★ 2

Used to be the best gym around, but they don’t have a subscription limit cap so it’s always so damn crowded. A one hour workout is going to take you at least two hours to complete. They let this gym become the hangout spot. If you’re serious about the gym and actually come to work out, this gym will drive you insane! And I came here for years and it only got worse and worse like why are you guys not limiting how many people you give memberships to? It’s unbearable there’s literally lines and sometimes 4 to 5 people ahead of you just for one machine . Only reason I’m giving two stars is because the actual gym and equipment and aesthetic is phenomenal, too bad we can’t enjoy it

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★ 1

I am beyond disappointed in this place I was better off at planet fitness sadly, this edge has got one massage chair and one water massage table which is usually down or broke, there is only 2 standing tanning beds, the bulbs are usually out or on there last leg. Overcrowded at times with no machines open which idk how 🤔 there is more things available at other gyms ...JUST FYI without feeling like some kinda way..pleading the 5th!!

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★ 5

Nice place

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★ 5

I went to this edge for about 5 years, met a lot of cool peeps, the atmosphere is amazing,the equipment is really good, sadly I cancelled because it was just wayyyy wayyy too packed, but anyone starting the gym or already been lifting this place is definitely a good one it’s cheap and easy to go to.

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★ 1

Everything is a hard sell and a commitment. You should not be obligated to a 12 month contract unless you move to an area where there is no edge or provide a doctor's note. That's ao excessive. Even personal training requires 30 days notice to cancel. What a scam. There is something wrong if you have to force your clientele to stay.

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★ 5

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★ 1

Cancelled my month to month membership after a couple weeks because the quality of the gym was just poor, dirty, and overcrowded. Was then emailed I’d be charged for another month and then charged another $69.99 “enhancement fee”. I called and asked if it could be waived and told no. Just poor customer service trying to fleece you anyway they can.

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★ 5

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★ 5

This gym is awesome! My trainer is amazing, she has truly improved my quality of life

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★ 5

Absolutely LOVE Abbie! If you're looking to jump start, get back into working out, or wanting to level up...I highly recommend Abbie. She's full of life and knowledge, and a great listener. I'm not new at working out, but I needed someone to listen to my injuries, health concerns, age, and understanding my goals. Abbie's education surpasses just the personal training. Her understanding the body’s constitution, how the muscles and body moves in order to create a unique workout regime is a game changer. I appreciate Abbie and the atmosphere Edge has created.

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★ 4

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★ 5

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★ 5

Great place!

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★ 5

Great place!

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★ 3

typical chain gym

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★ 2

Equipment is adequate,as is overall facility, However many members hog machines, standing around reminiscent of highschool

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★ 5

Edge has been my go to gym for two years now, they have incredibly friendly staff and a very large selection of equipment!

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★ 1

Lady at the front was already short with me before I even started a conversation. I came to try a 3 day trial because recently I moved here from out of state. She then told me I couldn’t check in with my out of state ID because I’m not from here… God forbid someone wants to try something out lmao don’t come here if you’re looking for a normal front desk.. it would’ve been fine if she was nice but she was short with me and rude for no reason?? if ur seeing this fix ur tone girl it’s not a good look 👎

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★ 5

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★ 5

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★ 5

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★ 5

I love this gym only request if they open at a later time

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★ 5

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★ 5

Love this place! Staff is super friendly, facility is always clean, usually not too crowded, and the staff hooks you up on the protein shakes 😉. They're always giving out free samples of aminos too 🤙 Mahalo.

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★ 5

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★ 5

Great staff, always friendly, always helpful, cinema ultimate perk.

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★ 5

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★ 2

Been a member for about a year, won’t be here much longer. Customer service isn’t the best! Staff rather entertain each other then greet or assist with ordering shakes etc. Definitely not the cleanest gym and equipment stay broken for a while.

Source: Google

★ 1

Extremely Disappointed – Unsafe, Neglected, and Unprofessional Environment

I was a member at The Edge Fitness and feel compelled to leave this review to warn others. The overall condition of the facility is unacceptable and deteriorating rapidly.
• Broken Equipment Everywhere – Machines are constantly out of order, sometimes for weeks or months. Even basic cardio and strength equipment are unreliable, making it difficult to get a consistent workout.
• Unsafe Sauna Conditions – The sauna is literally falling apart. Loose boards, broken seating, and warped surfaces make it not only unusable, but dangerous. It’s been this way for far too long with no meaningful repairs.
• Lack of Cleanliness – The locker rooms, showers, and bathrooms are often filthy. I’ve seen broken showers, non-functional toilets, and sinks that don’t work. This is a basic hygiene and health issue.
• Offensive Music & Unprofessional Culture – Music played loudly over the speakers is often offensive or vulgar. Even worse, it seems like the gym is treated more like a hangout spot for the employees than a professional fitness facility. Staff are frequently seen socializing, working out themselves, and ignoring member needs.

For a gym that promotes itself as a premium facility, The Edge Fitness has failed on every basic standard—safety, cleanliness, professionalism, and upkeep. I regret spending money here and would strongly recommend looking elsewhere until serious changes are made.

Would add the video i have of many more broken items, but it will not let me upload videos.

Source: Google

★ 1

My first complaint is management, they are super rude, I saw others leaving business cards in the locker room, so I did the same. Becca took it upon her self to message me on instagram from her personal account to let me know she has been throwing away my business cards (which are not cheap) How Werid to be contacted through her personal instagram and how rude to throw people cards away vs telling them to come pick them up instead. Also the door is always broken on women’s only area, you have to pay for the most expensive membership to get in there (which I did) and since it’s broken everyone was in there. It’s a consistent problem. Also the cleaning crew is horrible and the wipes to wipe down machines are never there. It was good at first but I watched this place fall apart. And trying to cancel is a pain in the butt

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★ 5

Great place to workout. Has the equipment and atmosphere to challenge yourself but feel safe and comfortable at the same time.

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★ 1

UPDATE
THEY CHARGED ME $40 two weeks after I canceled for the month and said I had no choice!!!!
Charging people $100 to cancel your membership is absolutely criminal this company should be ashamed of themselves!!!

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★ 5

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★ 5

Make sure you ask cody to make yalls shakes, swear he’s the only one who makes them the best 🤌🏻

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★ 5

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★ 5

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★ 5

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★ 5

This gym is so much better than it’s competitors. You need more locations in Michigan, this is a complete experience. Friendly staff, clean environment and a welcoming atmosphere.

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★ 1

I really like the place, but I hate that they change the hours??? 😞

What's the point people usually work weekdays, why the heck don't they leave it open, on the weekends too, and I think the best hour to close is around 2:00 a.m.

I know other gym members who also complained about this, why the heck do we have a gym membership if we can't attend, people are busy you have to accommodate the hours that your members can attend!!!

For that reason I think I'll be looking for another gym, to accommodate those who like to stay until late, and especially on the weekends!!!
😞👎

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★ 5

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★ 5

Amazing

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★ 1

I’m really disappointed with the inconsistency in how this gym enforces its policies. I was told I could record my workouts upon sign up, yet I got banned for filming i constantly see other members doing the same without any issue. If there’s a no-filming rule, it should be enforced equally across the board—not selectively. It feels unfair and unprofessional, especially for someone who takes their fitness and content creation seriously. Until this changes, I can’t recommend this gym to others. Powerhouse is better for the same money and the owner William Dabbish is a good friend of mine go there

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★ 1

I’m really disappointed with the inconsistency in how this gym enforces its policies. I was told I couldn’t record my workouts, yet I constantly see other members doing the same without any issue. If there’s a no-filming rule, it should be enforced equally across the board—not selectively. It feels unfair and unprofessional, especially for someone who takes their fitness and content creation seriously. Until this changes, I can’t recommend this gym to others. to becca f u :)

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★ 5

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★ 4

First time here or at any gym for that manner. It was nicely laid out and the machines all worked well. Staff was friendly and the placed felt clean

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★ 2

The gym is cool, the class instructors are great, as well as the classes, I love the protein shakes and credits that can be applied. However, it’s getting a little raggedy in the spinning room. The spinning bikes? Busted, disgusted and broken. I asked the manager if they planned to replace them and she said no and to just submit a request when a bike is broken. But, it takes weeks to fix one bike. Ugh. I can’t give five stars until that is addressed. Our workout experience should be seamless, but we are fighting over bikes in there—it’s really unnecessary and annoying. Otherwise, like I said it’s pretty cool, and you will get a great workout in for sure.

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★ 4

Small floor space makes busy times crowded, otherwise no complaints

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★ 5

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★ 5

I did tried many gyms. For me this is the number one.
Cool staff, good vibe.

Lost my headphones , next day found them at the front desk. For me that says something about the location.

Everything works in this gym. clean all the time. I always see some one cleaning.
Just enjoy it.

Definitely 10 stars from me

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★ 5

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★ 5

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★ 5

Great staff. Nice smoothies. Good hours.

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★ 4

Good gym but the hours really suck. They should go back to being open 24 hours. Paying $30+ for a gym that closes early on weekend nights when most people have off is such a waste. Considering going back to Planet Fitness which at least is flexible for my hours.

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★ 4

I just wish they would stop changing the hours and have it be 24 hours again

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★ 5

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★ 5

I’m not a fan of the random fees here and there. That said, the gym is pretty nice, clean and organized, and the staff is very friendly.

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★ 5

I absolutely love the woman’s only area. It is so great to have a space with just women to fee comfortable . It’s also a pretty quiet area that I find relaxing to stretch and lift. My go to for my cardio workout is the cardio cinema though and I am really enjoying passing the time watching a movie on the big screen! The staff has all been so kind and encouraging as well! Highly recommend ! I will also say that I have never felt so encouraged in my weight loss journey!

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★ 2

This gym offers a great atmosphere to work out in and the staff is very friendly but it would be better if they fixed their broken equipment. Multiple tickets have been submitted and have been ignored for months.
Still no bikes in the spin room have been fixed since my original post. This is ridiculous. Soon there won't be any spin classes to offer.

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★ 1

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★ 5

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★ 5

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★ 5

Great gym. Staff are nice and the members are nice. Its clean and very inviting.

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★ 5

Love the classes

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★ 5

Nice & clean, super friendly staff!

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★ 4

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★ 1

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★ 1

I had a horrible experience with this gym. I’ve been trying to cancel my membership for weeks, but they make it impossible to do so. Despite following their procedures, I’ve been met with endless delays and zero resolution. Their customer service is terrible – every time I call, I get passed around and given conflicting information. They’re clearly designed to make it as difficult as possible to cancel, and it's extremely frustrating. I regret signing up with them in the first place. I would strongly advise anyone looking for a gym to avoid this one, especially if you value your time and money!

Source: Google

★ 1

I loved this gym at first but be aware they make it impossible to leave. I broke my foot so I could not drive or work out. I was told I would still be held responsible for my membership. When I heard this I asked if I could cancel. Apparently the contracts auto renew so I’m stuck in a contract for over 3 years without a way to cancel.

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★ 5

I really like the atmosphere and vibes of the club. I've been to several other gyms over the years including other edge fitness gyms and have never felt like I enjoyed going. I stopped going to this gym for two years due to a job that required me to travel. The first day I came back Emily came over and immediately remembered me. Even though I don't really talk to anyone at the gym you just feel like you're apart of something bigger than a gym. The clientele is nice, all of the staff are great and the equipment always seems to be in good condition. Even when something is broken, it's usually fixed in a few days. I've never been someone who continues to go to the gym I've always given up after a few visits. But I love this gym and now have gone for 6 months consistently. It's just an all around great gym.

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★ 5

Love the gym community that they have everybody from the staff to the patrons are welcoming. Love all the classes they have and the place is always clean. Can t say enough good things about it.

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★ 5

Great staff, great equipment and a great place to workout!

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★ 5

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★ 5

Very clean, well staffed and friendly environment

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★ 5

i have been going to this gym for 2 years now. i really like this gym. for me whenever i go it is always clean. the women's only area is really great feature of the gym. the only thing i am not a fan of is the movie theater in there. i think its a waste of space. i have never used it in the 2 years of going there. not even stepped foot into it. i wish they would replace the theater and expand for more equipment for the women's area. maybe some smith machines, squat racks, and more leg press machines in there. overall, i do like this gym.

Source: Google

★ 4

Been working out here for about 6 months. Good gym with a great staff. Price is very reasonable. My only hang up is that it feels a bit dirty. I'm not sure how often they clean the free weights and machines. I'm sure they do clean, however there are ALOT of people in and out of this gym everyday.
I also go to PF in Canton because it feels clean there.

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★ 4

Love this gym. Great staff, above average facilities, perfect for what I need.

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★ 5

Edge fitness isn’t just a gym, it’s a community and a way of life. Go for it 💯

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★ 5

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★ 5

Incredible staff and trainers. I highly recommend it

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★ 5

Always clean, always a good vibe, & of course always a great workout🏋🏾‍♂️

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★ 1

New members buyer beware. I walked in June of 2023 I totally forgot the young man salesman that helped me. I wanted and thought I signed for a 12 month membership (1 year) So June or July 2024 rolls around thinking I was done with my 12 month membership and fees. Today I got a call from a young lady salesman at Edge Westland stating I owe $207 and it is gonna go into collections. We'll that first salesman straight lied to me when I signed for a 1 year. It was a 1 year but then turned into a month to month contract for like 5 more months after the fact it was supposed to expire June of 2024. So now I am calling the collection agency having to payoff $207 so it doesn't go on to my credit as a collection and will affect my credit if it does. Again buyers beware. The salesman LIED LIED LIED. Never explained to me it would go into a month to month contract after the 12 months..I will never, ever walk into a Edge Fitness center..

Source: Google

★ 5

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★ 5

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★ 5

Love the staff and the cleanliness of the facility. Staff always welcoming and smiling. Trainers are beyond impressive and always bring the extra push you need! All Love from me!!

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★ 5

Best gym and staff in Michigan recommend anyone looking for a gym

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★ 2

I don't like the hour change without notice, and the app needs an actual live attendance meter because the one on google is extremely misleading. The cinema is a good feature but the new hours is making me consider canceling.

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★ 1

After trying to cancel my membership they charged me one year stright monthly and everytime i call they give me an email to contact and i don’t receive nothing back and finally it ended but with a 60$ fee.

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★ 3

I like this gym compared to Crunch or Planet Fitness. Three stars are just for the operating hours. Close at 9pm of Friday and 7pm on Saturday/Sunday? This is weird and inconvenient. They should have a policy on members taking videos of themselves doing weird acrobatics and other bizarre stuff which at least to me was a disruption to others in the area. Last, in the men’s restroom, the stall doors are obnoxiously difficult to close. Otherwise it’s ok.

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★ 5

Everybody is so kind and helpful!

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★ 5

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★ 5

The trainer are super good , and I like the classes!!

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★ 5

I wished I started sooner! 👍

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★ 2

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★ 5

I’ve been going to Edge for about 3 months now, and I’m extremely happy with my experience. On our first day, Teddy gave my daughter and I a tour of the gym, and ever since, he’s remembered our names and checked in with us every time we come in. He truly makes us feel welcome and part of the gym family.

About 8 weeks ago, I started personal training with Jack, and I couldn't be more pleased. He pushes me to go beyond what I thought I was capable of, and I’ve already noticed improvements in my strength and fitness. Jack is a great motivator, and I’m thrilled with my decision to join Edge and start personal training here.

Source: Google

★ 5

I had a very very good experience at the fitness all the stuff was so friendly. I loved it there. I felt I was home. I didn’t feel that i wasnt wanted. Everything was perfect. I highly highly recommended.

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★ 4

I’m gonna start off with my one and only complaint, there’s only one massage chair, and one hydro bed, and they both suck terribly, extremely terribly, that’s the one thing that planet fitness has over edge. Other than that I do love this gym, it has alot to offer, I like the option to buy protein shakes or snacks, love the cinema cardio room, the staff is very nice, the equipment is very nice, and the monthly body scans included in my membership really help keep me on track.

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★ 5

It’s a great gym especially for the price. Plenty of equipment and they aren’t missing much in the way of unique machines. The trainers are all cool and kind and knowledgeable and the front desk workers are always pleasant and excited to see me. My favorite thing about this gym is the employees can be super motivating by giving words of encouragement and answering questions honestly and with know-how.

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★ 4

Always clean and the fact they have child care is amazing

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★ 5

Great gym! They always greet you when you walk in and walk out! Friendly staff! There’s space for everyone! I love the women’s only area!! My favorite place to attack my fitness goals!

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★ 5

Edge has the best machines, and it also has a very friendly and inclusive culture!

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★ 5

I’ve recently joined a couple months ago, I used to be a member during 2020, but decided to come back, glad I did, the atmosphere alone and the workers and the classes are awesome. Brayden who works at the front desk provides positive energy and always has a smile when greeted. Shout out to him and everyone there for making it awesome

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★ 1

Worst gym u could go to just save urself time and money and STAY AWAY

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★ 5

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★ 5

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★ 5

Best gym ever!

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★ 5

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★ 5

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★ 1

False advertisement throughout the website !Tried to do a 3 day free trial and was denied and discriminated against. I will not refer or recommend this gym at this location to anyone.Staff is rude and disrespectful . Spoke to an employee named Evan about the issue , he was rude and racist didn’t even try to help , just hung up on me. So unprofessional

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★ 5

I have never ever enjoyed going to the gym, but edge is different and it really works for me. Starting with a few classes allowed me to only need to show up to get a workout without feeling out of place as a beginner. I’ve moved on to doing some of my own workouts as well and feeling more confident, but I continue to do BodyPUMP, yoga, and sprint classes because the instructors are great and the classes are fun. This gym is mainly young people which is nice since it’s more my peer group. It’s affordable too. The employees are always extremely kind, especially Jaali! Ive also become addicted to the shake bar 😅. I only write reviews when I’m really pleased, and I’d absolutely recommend this gym.

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★ 5

I'm addicted

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★ 1

Update 8/13/24
Horrible experience, Terrible customer service
I DO NOT recommend this gym at all. They are just money thirsty… they do what they can to get you sign up with them but when it comes to canceling membership they absolutely don’t do anything. We moved from the area and it’s impossible to drive to this location so we requested to cancel the membership and they asked us proof of address which we provided the homeowners insurance policy (they suggested that) and yet they haven’t canceled. It’s been 10 days now, every time they say they will call us back and nobody calls so we need to keep following up.

——————
This is a good gym to go.
We signed up for personal trainer and every trainer we had they left with not a heads up and that wasn’t cool. We ended up with 3 different trainers less than 6 months which is really disappointing because every trainer have their own workout plans.
Other than that it’s good.

Source: Google

★ 5

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★ 5

I love this gym. It's been almost 5 months since I've started going. The atmosphere is very nice. That was the first thing that caught my attention when I first joined. The classes can be fun and there's always different types that are offered every day that you can sign up for. I haven't really used the cinema area that much but I think it's a pretty nice option if you want some entertainment while doing some cardio.

The staff and coaches are always very nice and helpful. I always feel welcomed whenever I come in. Although it can be loud at times, I always have my earbuds on so I don't really mind. The afternoons can get particularly busy so I'd recommend early morning.

As far as Financials go, I paid upfront for a year. I feel that that was the right decision for me because I don't have to think about continuous payments. I'd say depending on the tier you get, the experience can be very affordable.

This gym also offers a women's only area. It can only be accessed if you have the tier 3 membership. The equipment in there is not as broad as the regular areas of the gym but it offers all the equipment I need anyway. If I need something else, I could always go back to the regular gym areas for a specific equipment. Overall, it's a pretty good room.

The locker rooms are always clean and tidy. The showers are very nice as well as the sauna room. I don't really have anything negative to say about the experience thus far. I would recommend this gym to anyone who asks. I do wish they can more locations out of state though.

Source: Google

★ 5

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★ 5

I started going here when the pandemic hit and I've been going 6 days a week ever since. The gym has everything you need to get a great workout in. Cardio movie theater and a protein shake bar? Yess! Staff ain't to shabby themselves. The cleaning crew is always cleaning something too.

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★ 5

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★ 5

Great atmosphere, clean, friendly staff and lots of equipment!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

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★ 4

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★ 4

Susu’s

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★ 5

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★ 3

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★ 1

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★ 5

This is a really nice gym. It is nice and clean and all the staff are extremely nice and helpful. My kids love going to the childcare and love all the teachers and activities!

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★ 5

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★ 1

DO NOT SIGN UP IF YOU EVER WANT TO CANCEL..I TRIED TO CANCEL MY MEMBERSHIP AND THEY TOLD ME I CANNOT CANCEL UNLESS I HAVE PROOF OF A MEDICAL EMERGENCY OR MOVE MORE THAN 15 MILES FROM A GYM AND PROVIDE NEW ADDRESS DOCUMENTS, HORRIBLE CUSTOMER SERVICE!!

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★ 4

Great gym, very clean, staff is vey helpful and nice, classes are hard but fun. I’m really enjoying my membership and glad I joined.

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★ 5

Nice staff, nice gym

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★ 1

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★ 1

The absolute worst gym in the world, save your money and go to planet fitness. My account was sent collections and I informed them of my cancellation and gave them a valid reason and proof.

Beware and go to planet Fitness, or your local neighborhood gym.

Source: Google

★ 1

I had the worst experience, I spoke to a lady named Emily, she was so rude and did not understand anything I said. My membership was suppose to be canceled last summer. She kept going back and forth with me till she had to put someone else on the phone. Lack of empathy and judgmental. I will never recommend this location to anyone.

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★ 5

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★ 5

Clean, friendly staff, nice environment.

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★ 5

I love the women’s only side and the amenities.

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★ 5

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★ 2

Had a pay by month membership but the company said I'm not eligible to cancel my membership because I'm under contract. I even sent the agreement and they are determined to keep charging me. Had to block this merchant from drawing from my bank account. It's absolutely ridiculous. I've had the membership for about 6 months only going a couple of times but it's too far from the house. The actual gym is fine. It'd just the part that they try to keep charging you. Even lying. Also it gets a bit crowded there.

Source: Google

★ 5

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★ 4

This gym and the people inside are great, but don’t try to cancel for any reason. I do not live near this gym anymore and needed to go to a gym near me. I went up there to cancel, they said it would be best to wait till my agreement is up( which was may 4th) and call customer service. Completely understandable. On may 5th I call to cancel my membership with customer service and they said I have to give them a 30 day notice before canceling which is they craziest thing I heard from a fitness center. I not only was I charged for this month(which is on me I get it) but I’ll probably be charged for next as well just because they do not respond until 5-7 business days per their automatic email response. Great gym, horrible canceling experience.

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★ 5

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★ 1

Make sure you read the fine print on your membership. A lot of random fees! The gym is packed too barely any room to workout.

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★ 1

I love this gym really but a $30 late fee is absolutely ridiculous. That’s just as much as my membership. I got a new card and didn’t update my information so now they are charging me $70 for an accident. It actually made me think about not going here anymore because wow it was an accident and now I have to be charged double. I called to see if they could fix it the fee and they said there’s absolutely nothing they can do about it. I have been going here for years, so definitely disappointed.

Source: Google

★ 1

It would be awesome if you could turn down the obnoxiously loud music. Almost everyone has headphones in there, and it’s deafening to the point I can’t hear my own music through my headphones.

Also , please update the “athletic shoes required at all times “ sign. It is clearly outdated since y’all don’t far care people are walking around with their gross socks all over the place . Thanks

Source: Google

★ 1

Source: Google

★ 1

If you think you are going to get a day pass for $16 the staff at this establishment like to say one thing on the phone but when you get in it all different

Source: Google

★ 5

Perfect place to get a variety of workout choices. Staff is friendly and motivated to help you.

Source: Google

★ 5

Great staff & great workout environment!

Source: Google

★ 5

Best gym for an excellent value.

Source: Google

★ 1

It is obvious they try to make cancelling your membership as difficult as possible. No other gym has made me call a number at a specific time of day, make an account on a 3rd party website, and send an email. It should be as simple as walking in and saying I would not like to renew. Don’t sign up unless you want to spend hours reading the fine print to figure out how to end the contract. Poor business practice and it sticks with me to this day. Even if I move back I will never sign up again and I tell everybody I know my experience.

Source: Google

★ 5

For the price they offer a lot different workout options. The staff are helpful. The facility is very clean.

Source: Google

★ 1

This place is horrible. I am still being billed after submitting documents that I cannot work out due to relocating. I relocated in May 2023 and also submitted medical paperwork stating I could not work out Feb 2023.
THIS PLACE IS A RIP OFF!!!

Source: Google

★ 5

Source: Google

★ 5

Hi I had a wonderful experience with Jaulanda Davenport Perry.
This Employee was-is such a Beautiful Person. If all Employees were like Jai
The GYM would be Fabulous.

Source: Google

★ 1

0 Stars for Edge Fitness in Westland. I have been trying to cancel my membership that my ex-husband signed me up for a year ago because I divorced him due to domestic violence and they refuse to cancel it. I have reached out via phone call, in-person, email and social media and no one will help me. I work in fitness as a manager and have been for 8 years in boutique and this is no way to treat anyone. Especially in an industry that promotes community in a safe environment. It's so sad that they are more concerned with my $35 payment than my physical safety.

Source: Google

★ 5

Just had my complimentary personal training evaluation. It was amazing and tailored to what I told the trainer my goals were. I’ve had evaluations at a couple other gyms over the years, and this is the best one by far.

One evaluation I had in the past was done by a trainer whose mood made it seem like he was questioning his life choices.

Another evaluation, the trainer literally laughed at me because I was struggling with the exercises she had me doing.

Neither of those evaluations was tailored to what I told the trainers my goals were.

The trainer at Edge Fitness explained and fully modeled each exercise for me. She also watched me perform the exercises from all angles and corrected my form.

I’m really excited that I joined Edge Fitness. I’m really going to see results here.

Source: Google

★ 5

Source: Google

★ 1

Don't sign with this place after you cancel they will still charge you and the people there are very judgy not a great environment to work out in.

Source: Google

★ 3

Look it’s a good gym. Everything you could possibly ever dream of, nice staff, etc. I was there for 2 years and had no issue canceling my membership, smooth and easy. The reason why I cancelled it was because it’s so overcrowded at times. I’ve seen lines for a squat rack in this gym numerous times. It’s good but I would plan specifically to go super early to avoid the crowd.

Source: Google

★ 2

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★ 1

got banned and they don’t even reconsider

Source: Google

★ 1

DO NOT SIGN A CONTRACT AT ALL COSTS

Source: Google

★ 5

I love Jaulanda and Abbie. They made me feel energetic. Everytime i went to her class she always pay attention for every person needs and make the class fun and energetic.

Source: Google

★ 5

Source: Google

★ 5

A great gym great ppl good vibes pretty compact with good diversity

Source: Google

★ 5

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★ 5

Source: Google

★ 5

Just started my fitness journey so naturally I was intimidated on the gym. When I entered Edge I felt like I was home. The staff is so kind. They’re a movie theater to watch movies while you work out! I love the women section (however I wish it was bigger 🤣) and I love the classes they offer. ❤️

Source: Google

★ 1

I had an agreement plan for two year membership. It is almost going on three years now and for some reason they cannot cancel it. I have tried every single wI had an agreement plan for two year membership. It is almost going on three years now and for some reason they cannot cancel it. I have tried every single way I have tried calling every single person I can for some reason nobody knows how to cancel my account that I am now paying almost $40 a month for I haven’t gone to the gym in over a year and a half absolutely horrible they need to figure this out ASAP

Source: Google

★ 1

Source: Google

★ 1

They scam you out of the contract avoid at all costs

Source: Google

★ 1

DO NOT SIGN CONTRACT WITH THEM!!! they will screw you over with hidden fees. you're better off paying monthly even if it costs extra money but i suggest going to a different gym. It will take you at least 10 minutes to find a machine because of overcrowding issue. the staff will always try to sell you something as if they are in a dealership. i just want to go in and workout then leave.

Source: Google

★ 2

Decent gym for a workout. There has been a few Monday mornings at 5am and we are all standing by the door but no staff to get in. They could use with walking around checking cleanliness. There was chewing gum left by a machine and sometimes you can’t find wipes to clean off after you use them.

Source: Google

★ 4

Spin class is fun! Gym is always clean and I love the different other class options. Protein shakes are yummy

Source: Google

★ 1

Always crowded, always waiting for equipment . Don’t go here if you value your time . Equipment is always broke .

Source: Google

★ 5

Great price,equipments and sanitary measures!!! Definitely recommend!

Source: Google

★ 2

Edge fitness is not fair. They’re charging more for the women’s only facility. The women’s area doesn’t have half as many machines as the coed side does. Yet we’re being charged more. Can someone explain why we have a quarter size of the space and a lot less machinery to work with and why are we paying more. You’re offering a 9.99 membership deal to join to scam these women into believing that they get access to the women’s facilities but it’s all a lie. Be ware ladies. Edge is charging a 34.99 fee beside a 24.99 activation fee and also a 50 dollar maintenance fee. Edge corporation, you need to look into this. THIS IS NOT FAIR

Source: Google

★ 5

The staff is wonderful. All the classes are fun and the place is so clean.

Source: Google

★ 5

Source: Google

★ 1

Please be sure to read the contract before you sign anything. I was told that I can cancel anytime and when I tried they said that I had a contract and I was forced to pay the remaining balance. It’s a scam plus the gym has 3 equipment so you are better working at home . Scam scam scam .

Source: Google

★ 1

DO NOT ENROLL. THERE IS NO WAY YOU CAN STOP YOUR MEMBERESHIP ONCE YOU HAVE ENROLLED!! IT'S WORST THAN DIVORCING!!

Source: Google

★ 1

Hours are so inconsistent

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★ 5

Fantastic gym. Friendly & helpful staff. The women's only area gives a safe feeling if you're figuring things out or ever feel uncomfortable. A very new/modern gym amenities. 100% recommend.

Source: Google

★ 5

I’ve been a member at Edge since it opened in 2019. The gym is clean and the staff is friendly. I absolutely love the group classes, especially Rhythm Ride and BodyPump. One of favorite instructors is Jai Davenport, she brings the heat and energy to every single class!

Source: Google

★ 5

If you're looking for a gym that'll get you hype about fitness and mental health, this is the place! If I could give Jaulanda ten stars I would! She's by far one of the best coaches I've ever had! #PersonalHypeMan

Source: Google

★ 5

The gym is very nice and affordable for all the things that are offered. Jaulanda Davenport-Perry is a wonderful Spin and Body Pump instructor who has a great attitude and keeps you motivated during her classes. I would recommend The Edge Westland any day!

Source: Google

★ 5

Jai Davenport-Perry is an amazing instructor for BodyPump and Rhythm Ride classes. She’s so inspirational and her enemy is contagious. One of the main reason that this club is the best.

Source: Google

★ 5

Source: Google

★ 5

I want to give a shout out to Jaulanda (Jai) Davenport-Perry. We both started at the edge Westland club about the same time. She as an instructor and me as a member. She proved her awesomeness since day one. I’ve done all her classes (Body Bump, Body Flow, and Spin), and I would have to say she is one of the best instructors at the Westland Club. Beside that she is a very sweet person; she is also a great instructor, a fantastic motivator, and a real life model. Honestly, she is my motivation and I am sure she motivate so many other members as well. Keep it up Jai! You are doing amazing!

Source: Google

★ 5

Best gym I've ever belonged to. The instructors are great especially Jai Davenport Perry, her Rhythm Ride, Body Pump and Body Balance classes are 🔥🔥😊😊🔥

Source: Google