★ 1

Worst anytime fitness I've ever seen by far, would not recommend this one to anyone.

Source: Google

★ 1

Will not let my wife cancel her account. Try keep charging our card. What a scam of a company. There are much better options in the area.

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★ 1

I inquired about this gym once and now they won't leave me alone. I've unsubscribed from emails twice and asked to stop receiving texts four times and they won't stop.

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★ 5

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★ 1

I do not recommend going to this gym I keep getting charges on my account for thing I don't even sign up for

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★ 4

I visited 4 different AF locations, and while this one is plenty adequate and clean, it is the one I least like. Last week 2 of the 4 treadmills were down.

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★ 2

Good luck if you ever want to cancel. Canceled due to moving. Took 3 months of emails and still never happened until i called for the 2nd time due to being charged again. They said they would call back to confirm refund and never did. Staff dont do as they say they will. Out 60$ because of their unreliable communication. No problems with the actual gym.

Source: Google

★ 5

I had the pleasure of working with Spencer Dokken at Anytime Fitness & his insight was extremely inspiring! I felt like my fitness goals were understood & respected! I’ve been hesitant about joining a new gym but this experience has changed that narrative, I will be visiting this location more in the future. Thank you Spencer!

Source: Google

★ 5

Great coaching and people!

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★ 5

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★ 5

I've been coming to Anytime Fitness in Monticello for a few years now and I absolutely love it. It's always clean, the staff and owner are helpful and friendly, and the vibes are great. If you're looking for a gym home, check them out!!

Source: Google

★ 5

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★ 5

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★ 5

My muscle mommy lizzy is the best trainer at the best anytime fitness location💪🏼👍🏻

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★ 5

Good, clean equipment and my trainer Lizzy is especially enthusiastic and knowledgeable about not just what exercises to do but also how to do them with right posture. I have been working on strength training and I see very visible results in just a month. Thank you!!

Source: Google

★ 5

Joined over a year ago and even though I have not been as consistent as I would have liked, the fitness center has always been up to date, clean and well staffed. I especially like the variety of workout options and the variety of clients, from young to old. There is such a positive vibe at this location. Great job staff!

Source: Google

★ 5

Clean, great staff! One of the better gyms I’ve been to in a while!

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★ 5

Love the small group training with Lizzy!

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★ 5

The staff are super nice and they have a good variety of equipment!

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★ 5

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★ 5

Great place to workout! Gym has all the equipment I need, and the staff is always helpful!

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★ 5

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★ 5

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★ 5

Personalized, professional and fun!
Awesome coaching team

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Spencer has tried to figure out different ways to get me motivated & accountable. I need that & I appreciate it.

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★ 5

Love coming here to workout. Great selection of machines and the staff is fantastic.

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★ 5

Lizzy
my trainer is an awesome trainer. She just knows what I need done to get stronger. I cannot wait till Thursday to get trained again.

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★ 5

It's been a very positive experience for me. I'm in the small group training 2x/week. Lizzy has been my latest trainer. She is very patient & she's great..

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★ 5

Clean! Staff was extremely helpful and engaged. Would go here more if I didn’t live as far away

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★ 5

Well put together facility. Especially if you’re a beginner in your fitness journey, you’ll have everything here you’ll need. All the plates match, which is a bonus if you’re lifting heavier weight. Don’t come to this gym if you plan on staying in your comfort zone, because the PT’s will make sure you push yourself every single session. I’m a powerlifter, and I’d recommend this gym to people.

Source: Google

★ 5

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★ 5

Clean place and nice people

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★ 5

Great place to workout and friendly staff!

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★ 5

Great gym, kept very clean and staff is great and helpful!

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★ 5

I really enjoy the facilities at this Anytime Fitness, hands down one of the best locations I've visited. I had the pleasure of working with Spencer Dokken & his dedication to his client(s) is unmatched. I received an above & beyond experience, his knowledge & advice was much appreciated. Looking forward to visiting this location & working with him more in the near future.

Source: Google

★ 5

This is a great gym with a great staff behind it. Spencer and Lizzy are incredible coaches and really know what they are talking about.

Source: Google

★ 5

I love the small group training. The trainers are great and team atmosphere helps keep me accountable. Everyone is very nice and supportive. AND I am amazed at how much stronger and healthier I have become in the last 8 months!

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★ 5

The coach’s at Monticello Anytime Fitness are fantastic. They are attentive to each persons abilities, and help each person reach their maximum potential.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I had a great time at the facility in Monticello. The staff was very helpful and offered plenty of lifting options. They even had a turf area to allow for core exercises and other types of workouts that need more space. Next time I’m in town, I plan on utilizing this gym again.

Source: Google

★ 1

Months ago I was told Jade would call me back about an assessment, etc. She never called. I went in and left a message with Spencer. Never called, I texted, never called. I left it alone but now I try to cancel, I call, send emails, send texts and no response. Yes I am out of the contract stage. This should not be so difficult. I call the company that takes the money out of my account. I sent them an email telling them to stop payment. The lady said I have to send an email to stop payment and refused to stop taking money out of my account. Even though I sent the email 3 days ago and they said they didn't get it. Now I can't gain access to the building but I'm active. I paid for it, they are refusing to respond.. Terrible customer service.

Source: Google

★ 3

No easy canceling a membership

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★ 5

Lizzy is such a great trainer!!

Source: Google

★ 2

I have been working out at anytime fitness for 7 months, going to the gym for a year and a half. I recently moved to the area and this was my first time at the location and it was extremely disappointing. There were kids running and around and screaming the second I walked in. The hipthrust pad (only one available) was completely ripped with no other options to use a different. There was a good selection of equipment but the gym was really dirty, especially in the bathrooms. I have never been to an anytime location as bad as this one. for paying almost $40 a month for a membership I expected better.

Source: Google

★ 3

facility is okay. Complaints go unanswered unless you are in group training or pay for personal training. they don't shovel in the winter, so careful there. Classes are always climbing all over the power rack making any real weight lifting dangerous. They buy all sort of group training equipment but wont fix broken doors. But good news they never lock they door, so anyone can get in, Whenever! Staff hates when you lift with heavy weight because of noise level even though they play rock, rap, and all sorts of stuff with swear and slur words so loud you can't hear yourself think. No bumper weights, so you have to put mats down. careful squatting they do trex pull ups in the squat rack and will fall into you. Deadlifting is a no no. Dont come here if you want to gain any real strength, staff is against it. Come hear if you want to do a nice and fancy dance type group training with staff who operate under 'functional fitness' where cardio is key and strength an idea of the past.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Great, welcoming gym space! New ownership and the gym is getting updated and remodeled currently. Owner is attentive and is a great space to get a good workout. Looking forward to seeing the awesome new changes!

Source: Google

★ 5

Nice gym with everything you need and more.

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★ 5

Very clean gym, updated machines and very clean 👌

Source: Google

★ 5

I joined Anytime Fitness in Monticello a little over a year ago and back then I never thought I would enjoy going to the gym as much as I do now. I actually look forward to my sessions and I feel so good after. Shawn and Spencer are amazing trainers and have made it such an inviting, welcome, and fun atmosphere. They will motivate you, they will push you, they will challenge you, and they will make it fun every step of the way. They also work around any aches, pains, or injuries you may be dealing with at the time. You can tell they truly care about helping each and every person here. I’ve met a lot of great people here but most importantly I feel better than I have in a very long time!

Source: Google

★ 5

Couldn't get an answer

Source: Google

★ 1

Terrible communication. I have been trying to cancel my membership because of an injury - I have emailed, called and left messages. No one returns my messages. I am closing my bank account so they can't pull anymore money out.

Source: Google

★ 1

The facility is fine but trying to end your membership is a nightmare. Beware of the office staff only interested in your money. I had to go in to sign a cancellation form. They never cancelled the membership and conveniently lost the form. They never sent out the cancellation email. Then they would only partially refund. Zero trust in Anytime Fitness Monticello.

Source: Google

★ 5

Shawn and Spencer have been very helpful and informative with any questions. I joined about a month ago and am loving the session workouts, and how they not only listen to you if something hurts, but they will also help push you along where needed. Awesome guys to work with.

Source: Google

★ 1

After charging me $149. to get my membership I got a text from Big Lake AF that I could join for $1. So I went and spoke with Spencer about cancelling my membership which was within the 3 days your allowed to cancel. He stated he would honor my request to cancel but Shawn was OOT and Spencer didn't know how to handle a cancellation, I asked him if he wanted my fob back and he said No, we can take care of it when Shawn gets back into town. I have called ever single day, I have left 2 written requests to cancel my membership at their office, send an email through the website to them & even found Shawn's FB and sent a personal message to him through there & have yet to get a response. After a week of dealing with this have had to dispute the charge with my credit card company because no one has contacted me about cancelling my membership. I haven't received my refund and they seem to be purposely ignoring my request. I got my membership on 7/7 & cancelled with Spencer in person on 7/9. It's now 7/17 and I haven't heard from either Shawn or Spencer. Now I understand why Spencer wanted my payments to come from my checking account vs. my credit card. I am glad I at least have a way to cancel this through my credit card because Shawn and Spencer sure have no sense of professionalism or obviously do not stand behind their word. I feel taken advantage of and I am appalled by their lack of response. All I have wanted to do was cancel my membership with this club and now I sure don't feel as if I could ever trust a gym again.

Source: Google

★ 5

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★ 5

Staff very knowledgeable and helpful!! Good equipment and very clean.

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★ 5

Litterally so in love with this place. In 3 weeks I've lost 5lbs and 1inch around my waist. With out Tyler and Dan I'm not sure I would have even came this far. They're seriously an awesome team to work with!!!!

Source: Google

★ 1

The gym is nice and well maintained. I was a member for a little over a year and had no complaints.
Recently an Evolt body scanner was added to the gym and I have used it numerous times. The staff has watched me use it and I love using it to track progress. Today I was told by the owner that I can no longer use this machine because I do not pay for their personal training. This was very off putting to say the least, I guess I’m not as important because I pay less.
As a prior military member I have been all over the country and been to dozens of gyms and fitness centers. Not once in my life have I been told I can’t use a machine or piece of equipment because I don’t pay for personal training. I have seen things that require special knowledge to use, and a staff member is always very helpful to show you how.
This experience left me feeling like my fitness goals didn’t matter to this organization. I felt like a second rate member here. A fitness center is a place where everyone is trying to be better, and denying paying members the use of equipment to do so is appalling, especially a machine that takes 2 minutes to use. I will not be returning to Anytime Fitness anytime soon.

If you are a beginner in exercising and nutrition this gym is going to be perfect for you. If you are serious about working out then I suggest you check out 24/7 fitness across the street by the movie theater.

Source: Google

★ 5

I’ve been going to Anytime Monticello for just shy of a year and I absolutely love it!! The trainers are nothing short of amazing and the owner is awesome! They keep you engaged and stay in touch even on days off of the gym and are always there to answer any question you may have!

Source: Google

★ 5

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★ 5

Two of the best trainers I've ever had! They make me want to come in on the days I'm dreading the gym cause we all have those days lol very encouraging team ♥️

Source: Google

★ 5

Great gym! Great owner! I have had a membership at this gym for about a year a half now. Coaches are very motivating and helpful with exercises/diet tips. They have helped me before and after an ACL tear and continue to work with me through my work outs to better my life. I continue to feel better and better everyday with the help of the coaches at the gym! Highly recommend coming to this gym and signing up for classes!

Source: Google

★ 5

I have been going here for over a year and a half and have made many friendships. I have seen what I am capable of doing through the workouts and the trainers. The workouts are always changing and pushing me to be stronger. I am more confident, have more energy and feel young. I can keep up with my grand daughters and my family in any activity they can dish out to me. It was the best decision I made to take care of myself and I’m glad I came here to do it.

Source: Google

★ 5

This place makes exercise challenging yet fun!
Great atmosphere
Great trainers

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★ 5

Clean place, not busy and friendly staff. Would recommend.

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★ 5

I love coming to the classes. The coaches always find ways to modify things depending upon each persons ability. And I love that. They don’t judge. They help! Atmosphere always up tempo and fun!

Source: Google

★ 5

Great place to get a workout in, club is clean, staff is friendly, and members are great!

Source: Google

★ 5

About a month ago I was wanting to leave this gym. Not much effort was being put in.

But it seems like new management is here and has come to deliver. They have accomplished a lot in the last few months to keep me around. Definitely recommend this gym.

Source: Google

★ 5

Anytime Fitness in Monticello is a great facility, with staff who care about helping you and checking in on you. I highly recommend this gym to meet your fitness needs.

Source: Google

★ 5

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★ 5

Nick and Sarah at Anytime Fitness are great. Class act establishment. You can tell how much they card about your progress and well being both as a client and as a person. 5 out of 5 every time. Keep up the great work.

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★ 5

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★ 5

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★ 1

Made an agreement for a shorter policy with the owner. Come to find out they have been charging me beyond those months and will not refund any of those charges.

If the owner can steal your money, he will. BEWARE.

Source: Google

★ 5

I am absolutely loving my experience at this gym.
By joining the classes I have made The gym is clean, the equipment is excellent. The workout classes are an opportunity to challenge yourself, they provide a variety to your workouts. Sarah & Nicholas care the members like “family”. They both have a vested in interest in the goals you set for yourself & will help you achieve them. The experience has been a great healthy decision for me. I very grateful to be part of this great group. Thank you Nicholas & Sarah for helping me make my goals achievable.

Source: Google

★ 5

Very clean with friendly, supportive staff.

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★ 5

You can tell that they care about cleanliness and the staff is really friendly.

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★ 5

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★ 5

Very clean, friendly environment. Equipment is in great shape. Not too busy, so you don't typically need to wait on any equipment/benches to open up.

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★ 5

I'm so glad I talked with the owner and joined this gym in June. My experience has been so positive from the hours, the equipment, the apps, how clearly the coaches communicate - and above all - the group fitness. In a time when it is so easy to feel isolated, coming to group fitness makes me feel part of something so very special. Both coaches are empowering both when you are at the gym and with check-ins via the app. I'm never pushed products or needless upsells - in fact, I'm amazed with all my membership gets me! It is clear that Nicholas and Sarah have a deep passion for helping people in every single interaction. I'm incredibly grateful to be a member of AF Monticello!

Source: Google

★ 4

The facility itself is good and the staff has always been friendly and helpful. Some of the equipment could use upgrades but that's true with any gym.

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★ 5

The gym is always clean and follows safety guidelines. My gym experience has greatly improved since I joined. The staff is exceptional as they are friendly and knowledgeable. I am happy to be a member at this gym.

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★ 5

Very happy about joining the gym for a second time but this time around completely renovated, very clean and friendly staff. I’m glad I joined the team sessions, it has been a great way to keep myself accountable. Owner is very good about listening and focusing on your fitness goals. He is also great at explaining each work out.

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★ 4

Nice place

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★ 5

Ever since the new ownership took over this place has been so much better. He keeps the place super clean, its never too crowded, and the staff genuinely cares about their members.

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★ 4

A wonderful place to work out but I don't like the lack of recycling please reconsider this so thank you

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★ 5

Clean!

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★ 5

The new ownership has really stepped this gym up a notch with it's renovations and customer service. Tim is an amazing manager and very personable. You can tell he really cares about the success of the members.

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★ 5

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★ 5

Glad that they got some newer equipment in there which has really helped boost the gym! The new ownership seems very receptive to member feedback.

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★ 5

This gym is a great place to workout and the ownership is fantastic! They really care about us and are very receptive to any feedback we have. Very excited for the future of this gym!

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★ 5

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★ 5

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★ 1

This gym is bad. Old equipment 1 bathroom
Needs to be completely redone cant even compare to anytime fitness. This franchise should have a standard to live up to

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★ 5

Convenient spot whenever I'm in town I try to swing by and take advantage of the equipment and space. One of my favorite gyms and has everything I need.

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★ 5

Great gym!

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★ 2

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★ 3

Good place if you have time for working out. I dont anymore.

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★ 4

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★ 4

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★ 4

Anytime is a good workout for what it is, a complete gym with flexibility. Limited compared to the big gyms only by space. But that's not why we workout there. For me, personally, Anytime is great in that I can pick up anywhere on the road for a workout where theres a facility. Simple, sweet. The Monticello facility compared to others is a great franchise, it can be busy at peak hours and difficult to get the job done sometimes. What gym isn't. But, people there are pretty good about letting someone work in when its tight. The staff are good, helpful. Nice. The facility is always clean and people are respectful. I recommend Anytime when I can, actually a few people I work with will hit it on their lunch break as its pretty convenient to get in there and out. The price tag is a bit rich for the month, (compared even to the bigger gyms in the area) but if you've got the right health coverage they'll cover some of the expense so at the end of the day the cost isn't that much. Plus, unlike the big gyms Anytime is always available, 24/7. Even on holidays. In a nutshell. Good, clean, flexible, and convenient. Four stars because noting perfect, bottom line is I'd recommend it to anyone.

Source: Google