★ 5

I love all of the new plate loaded machines they got! Also, the staff is always good energy!

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★ 5

New hops remodel came along great love this facility

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★ 5

This gym has an excellent trainer and decent equipment for great workouts. I regularly do group training and it has been fantastic. Ask for Elijah!

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★ 2

It’s an okay gym. It’ll get the job done if you’re just there to work out. But if you care about the quality of your workout, this isn’t the place. The free weights (the plates specifically) are ALWAYS left around and misplaced, and it feels like I have to go on a hunt to find 1 of 2 2.5lb plates that are scattered around the gym. And the next thing is the temperature. This gym is almost ALWAYS going to be hotter and more humid than other normal commercial gyms. Why? Who the hell knows. I’ve seen multiple people at this gym go up to the thermostat with the biggest look of confusion on their face. Today, I came into the gym when it was 93 degrees out, and you’d thing entering a building would cool you off, but I was hit in the face with the smell of sweat and 83 degrees of humid heat. I know, I know, perfect workout conditions. Who the hell keeps a gym at anything over 75??? I’m not sure if this gym’s air conditioning system is broken and they don’t care enough to fix it, but it makes you really not want to come in to lift. And the last thing is their lack of racks. It’s not a huge complaint, but how is there going to be a 10:3 ratio of bikes and treadmills to squat/bench racks? And there’s a chance you might not even be able to use 2 of the racks because there is occasionally a class going on that takes place RIGHT in front of 2 of the racks on the purple turf. Overall, no disrespect to this gym, but it is serviceable at best.

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★ 5

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★ 5

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★ 5

Awesome place to workout. Mike is the go to guy if you go to this location! Great workmanship all around!

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★ 5

What a great facility! Mike Wandmaker was very pleasant chatting with and seemed very knowledgeable in his field of work. Thanks Mike and Anytime Fitness!

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★ 5

Mike W is the best trainer there is. Highly recommended!

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★ 1

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★ 5

Gym is clean, staff are friendly! Love it here!

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★ 5

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★ 5

There is a great sense of community at this gym, you feel very welcomed and it’s very clean.

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★ 5

I retract my first comment but I went to them and spoke to the management and they were very understanding Thank you Elijah for your great work and good manner

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★ 1

Recently moved to the area and looking for a new gym. I have tried calling and getting in touch and even had an appointment to go see the gym. No one was available to let me in and they never answer their phone despite there being a sign on the door saying that they are staffed during the week.

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★ 1

It was such a waste of money and the management system is just the weirdest and complicated for no reason. Equipments were updated recently but still not worth what you’re paying for ($70/month for similar equipments at PF). Bathroom are always dirty and staff never inform of important information like how long it take to process cancellation or that I could have done a free trial week before signing. Lots of information being withheld. Just go to small/local owned gym or PF or YMCA. They have a pool, a track, and basketball court for $40/month

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★ 1

Had a confirmed scheduled appointment to set up a membership with Cody. Arrived 15 minutes early, called, emailed no response. 20 minutes after waiting past my scheduled appointment still no one arrived. Not good business practices. Lost a good paying customer.

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★ 2

I joined this gym when it opened about 10 years ago. Since then, there has been quite a bit of turnover. Customer service has ranged from great to having to ask staff multiple times to clean the bathrooms because they were so disgusting.

As for the gym, no new weight lifting equipment has been purchased since it opened. There is more than enough room to add new machines and be more competitive. I have a cheaper rate because I’ve been a member so long but the gym is not worth the new membership rate.

I’ve had to notify staff of broken equipment (still not all fixed) and safety concerns. I asked if it was possible to get new cable handles (see picture for limited options and jank cable clips) in March of ‘24. I asked about it in July and was told “I don’t know what the status is, we just wait because there’s no way to check.” A nationwide gym company doesn’t have a system to check the status of equipment requests? Unlikely. You can get handles on Amazon for less than 250 bucks yet the gym doesn’t have discretionary cash to keep the gym updated? I’ve had to purchase some of my own handles.

I recently asked what the process was to cancel my membership and, the manager who knows I’ve been a member for years, did nothing to see why I wanted to cancel. Just said 30 days and warned me I would lose my cheaper rate. I’d recommend planet or lifetime over this anytime location.

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★ 5

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★ 5

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★ 5

Staff was super helpful starting me on my journey in the gym

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★ 1

Horrible experience.

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★ 5

Andrew and Laurel are great!

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★ 5

Clean. Machines all seem to be up and working. They do not provide towels for showers and that's my only complaint

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★ 1

This Anytime Fitness (AF) (apparently) doesn't work with Active and Fit, so if that's your plan, go to a different one and don't waste your time! Owner will manually lock your pass and leave you wondering why. Asked other AFs and they won't lock you out...This one will so stay away!

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★ 5

I do what I do and go home.

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★ 5

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★ 5

Metal barbells, rubber plates and turf... What more could I ask for 🏋🏽‍♂️
#AFLIFE

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★ 5

Andrew did an excellent job of coaching me through my goals and my understanding of nutrition, protein, and my workouts both in and out of the gym.

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★ 5

Super Clean, open plan, plenty of floor area - We love it !

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★ 5

Wow, I love this place. The atmosphere is welcoming. Definitely recommend!

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★ 1

Gym its self is nice!

Membership is not worth it. I had discussed with the staff my concerns of signing a termed contract because I knew somewhere in that time I would need to cancel. I was originally told by a staff as I was signing that cancellation would be $50. When I tried to cancel they stated its actually 50% of the remainder of the term. I would have NEVER signed to that had I known. The manager, Cody, refuses to take responsibility for the knowledge of their staff and the information they provide their prospective clients. When I signed up it was also through a “1 month free” term but that was a lie. Its not free its just deferred until the actual term begins.

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★ 3

Nice clean gym! The layout is nice and open. Reasons for the 3 stars are.
Lacks plates
Lacks grips
Some benches are unstable
When it filled up (5 people) space was limited
I've been to over 25 different AFs this is one of the cleaner ones I've visited. I would definitely go back if I'm in the area again.

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★ 4

Good club!

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★ 5

Joined this Anytime Fitness location after moving to the area and it has been great! Anna, Cody, and Laurel are all so friendly and welcoming. The team training classes are fun and challenging. I'm feeling stronger every day and love working out now after years of struggling with it :)

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★ 5

Great gym that is always clean and with friendly members. The trainer, Anna, is also very nice. She takes the time to answer any questions you may have or just have a conversation with you

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★ 5

This gym is amazing, always so clean and organized. Management is incredible as well, very helpful. Would recommend 5/5 stars!!!

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★ 5

Solid AF location. Not *quite* as good as the Crystal location due to this location feeling a bit more consolidated but it still has everything most people would need. Clean, people mostly keep to themselves but are friendly when approached.

Staff is awesome.

I have no complaints!

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★ 3

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★ 5

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★ 5

Well equipped and friendly staff. One of the best Anytimes I have worked out at!

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★ 4

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★ 5

Trainer Anna is outstanding! Super motivating & positive.

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★ 5

I am just starting to get in shape and have really benefited from the small group and team group sessions. Anna and Cody are fantastic coaches to work with!

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★ 5

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★ 5

Anna and Cody, the mangers/trainers at this location & Crystal, are amazing! They push you to do your best and are always there to encourage you if you need it! I always enjoy the group sessions and the small group sessions. The energy is both fun & encouraging every time! So excited to be on this fitness journey with them! ☺️

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★ 5

I’ve been coming to this location for almost a year! In this year of experience it has been one of the most amazing experiences ever. Anna and Cody have been a huge part of my fitness journey and I truly recommend them to anyone who is wanting to start somewhere but don’t know where to start like I was. I was so nervous at first and they have made me feel so comfortable not only with working out but super welcoming I feel like we are family now. The energy is always amazing, tons of laughs which makes the workouts super fun. If your looking for a great trainer these are your people :) they won’t let you down and will push you to achieve your goals even when you feel like you can’t! ❤️

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★ 4

Not bad, only downside is they blast the same 2000's bling era hip hop every day. It didn't bother me initially but man it's loud and repetitive.

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★ 3

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★ 5

I absolutely love this gym and the people there. Both this facility and the Crystal facility are clean, have great equipment, and amazing management. Anna and Cody are both wonderful trainers. I have worked with both of them and can tell they are passionate and have big hearts for their clients. I would highly recommend this gym.

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★ 5

The location in New Hope is VERY nice. equipment is super current and space is very inviting.

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★ 3

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★ 5

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★ 3

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★ 1

Don’t join they will not work with you. Ignore phone calls and emails if you want to freeze or cancel.

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★ 5

Good equipment selection and you can't beat the hours. Not too busy in the morning and everything appears to be clean and orderly.

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★ 4

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★ 5

Fantastic club location with friendly people and even more friendly staff. They're great at connecting with you on a personal level and of course are very supportive and knowledgeable when it comes to fitness and your goals. Highly recommend this location if you're looking for a great workout and being part of a welcoming community.

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★ 5

This is a great gym to be apart of. The staff is very kind and always checks up on the members to see if there is anything they can do to help or if they can make things better around the facility. The members themselves are also nice. A majority of them clean up after themselves and put things back where they found it. In general is a lovely little community and definitely has all the necessities you need to make some good gains.

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★ 5

A great gym with even better management! This gym has everything you need and more to achieve your fitness goals. I made the switch from LifeTime Fitness and have had zero regrets!

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★ 5

Clean, cool, and ready for you to work out again. Feels great to be back!

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★ 1

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★ 5

Loved this AF. Good location and setup.

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★ 5

Good place to be

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★ 1

We have been trying to handle the cancellation of our membership for 11 months. They will not do business over the mail. Avoid this place. Unethical membership entrapment is the most positive phrase I can think of to describe this establishment.

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★ 5

Cody and his team have been fantastic!! He helped during COVID-19 shut down and made sure I had all that I needed to be able to workout from home. He has helped me when I lost my key thob by being flexible with meeting me. Friendly, inviting, and facility is overall clean when I go in to workout. Staff are friendly! Cody always responds to my annoying emails in a timely matter and answers any questions I have. I love the new hope anytime gym!! highly recommend

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★ 5

Very welcoming staff - always great communication from management - accessible + responsive. Facility is always clean and the perfect location for me!

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★ 1

They charge 48 dollars a month per person you can’t even have a guest extremely upsetting

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★ 5

Been going to this gym for a while now, and love it.

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★ 5

Awesome and friendly staff. Great neighborhood gym. Made the switch from Planet Fitness with no regrets. Highly recommend!!!

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★ 1

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★ 5

Wonderful variety of equipment-training staff is top notch. Like the 24 hr open. Highly recommend

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★ 5

Awesome staff! More than enough barbells

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★ 4

Solid gym with a great location. They have everything you need to stay in shape or transform your body. Staff is very friendly and helpful. Gym is very clean.

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★ 1

Horrible experience

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★ 3

Entirely adequate, but kind of pricey for what you actually get, especially compared to LA Fitness, which is generally bigger and has a pool. I do appreciate being able to go whenever works for me, and also appreciate that the equipment at this location by is in front of a bay of windows. Staffed hours and group fitness doesn't work with my schedule, so I haven't been able to take advantage of those offerings.

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★ 1

My wife signed up, but her pregnancy was tougher on her than she expected, so she wasn't able to use her membership

The manager wasn't ever in when she tried to go into see if she could end her membership. After that failed, she tried email, but they never respond to her requests.

She decided to just eat the cost... this month they charged us an additional $25 for no reason I can tell.

I know fitness centers trap people into memberships, but I can't help but feel like we're being subjected to legal theft and a 100% lack of care by management.

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★ 5

Clean gym and lots of equipment

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★ 5

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★ 5

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★ 5

Love this place! Great atmosphere!

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★ 5

Helpful staff and clean location! Have visited a few in the area and this is one of my favorites!

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★ 5

Great facility with all the equipment I need to get a workout in. Awesome staff!!

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★ 5

Great machines, awesome layout, friendly people, and a nice manager! Would reccomend it’s my second favorite anytime

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★ 5

Great equipment, good environment and the staff is always friendly and very helpful!

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★ 5

I started going to this gym two years ago. The gym is always kept clean with plenty of options to get a good workout in for those busy times. There is a weekly competition for you "competitive" types, or if you just need a little motivation.

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★ 5

Fantastic club! Super convenient location, staff is helpful but also let you do your thing when you just wanna come in and hit a workout quick!

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★ 1

Went to this club for a year and the gym itself is nice, but if you never want to cancel your membership don't sign up. I just discovered I've been charged for the last 6 months even though I cancelled my membership. Cancelling in itself was impossible. I called multiple times, I showed up multiple times (even during times they said to come) until I finally got a hold of someone that would cancel my membership. The guy said it was taken care of, now six months later I find out I'm still being charged. Unbelievable.

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★ 5

Clean and usually not too busy. Staff is friendly but not overly in your face. Equipment is well kept, all your basic needs are there.

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★ 5

I've been coming to this gym now for over a year now and I have to say it's been a very positive experience. The staff is always helpful and friendly. The majority of members are good about wiping down equipment when they're finished and have good gym etiquette.Karli the personal trainer is always full of energy and helps keep people motivated. Ashley the manager is there to answer any questions and is super sweet. I would recommend this gym to anyone no matter what it is you are trying to achieve.

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★ 5

Great facility with plenty of equipment for most workouts. The staff is always super nice and helpful!

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★ 5

I have been a member of this gym since these they opened their doors about 2 years ago. It is a very convenient location for those who live in the area. I have worked with a couple managers recently that have been wonderful. They even greet me by name, remember my goals and our conversation about our personal life(detail I gave out on my own will). It might not be the biggest Anytime around, but it is super functional.

Earlier this year, I stated doing Team Training sessions with Karli. They have been a great motivator for my goals. Karli will learn who you are, help you focus your goals, and push you to make them happen. Its almost like having a family at the gym.

Overall a great experience at this gym. My only recommendation is for more turf/training area, but I know space is limited in the building.

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★ 5

This gym is the best gym experience I've had. I was looking for something other than a big box like LAFitness or LifeTime. When I decided to join, I already knew in my mind what I needed to do and the person I spoke with, Cody, didn't try to sell me something that I didn't need. Like he actually listened to what I was looking for and showed me around so I could see all of the equipment and workspaces they had available and it was a quick sign up process. The next day I went to my free fitness consultation with Karli and got some hard realities about the types of food I was eating and what I needed to do to reach the goals I wanted to attain. I signed up for personal training with her and during those sessions, not only does she make me work hard, but she is teaching me correct form so I don't hurt myself. She doesn't let you say you "can't" do something. She has helped me get to where I can do exercises that 2 months ago, I would have ended up in the hospital trying to do. The group training is the best part, though. They are very high energy, high intensity, and if you put forth the effort, you'll definitely see positive results. The hour long that those last always seems to fly by. The staff are all very friendly and it feels like I'm more than just a membership number. It's like working out with friends when I go, and the staff always greets you by name. They also actually care about your progress and goals and will go out of their way to help you or give you more info if you need help with something.

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★ 5

Love this location!! All of the managers are always there to assist you no matter what they are doing. Clean equipment, good people, fun vibes 👍🏼

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★ 2

Equipment is not the greatest quality. The ellipticals seem a bit rusty. They don’t have hip abductors. I’ve never been to a gym that didn’t have that. I asked the attendant if they had that equipment... she said no and apologized. I guess I was hoping for an alternative. Heck even the little bitty location in White Bear Lake has them. Hopefully the Crystal location will too.

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★ 3

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★ 1

Horrible first gym experience. There is a high turnover of employees, so nobody is ever actually there to help you. I was also lied too within the contract, (even when asking questions) of an employee who no longer works there.

There are no introduction to the machines, they are often dirty and unsanitized. Wouldnt suggest this location to anyone, let alone Anytime Fitness.

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★ 4

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★ 1

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★ 4

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★ 5

Beautiful facility with all the equipment you need.

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★ 4

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★ 5

Great gym. People of all abilities

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★ 5

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★ 3

Very convenient, I love going around times when no one else is there. Only thing is when I signed up I was told I could bring one guest a month even after manager hours and later another manager told me it has to be during his hours. Also, he hasn't been there during "his hours" the last two times I tried to bring a guest.

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★ 5

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★ 5

Love anytime fitness and this location is nice, large and very clean. Nice management as well!

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★ 3

Decent gym; missing some equipment that I would like to incorporate into my routine -stairmill, ab oblique machine, space for deadlifts, ohp, more free weight/power rack/barbell room, but this is *just an anytime.

Biggest complaint is that the place is dirty. The "studio" has spiders in the corners as well as general dirt and sweat on the floor. I've recently moved and have been using this location and can tell that it does not get swept/mopped due to it getting worse and the same spot of dust is still there. The exercise mats have a smell to them; I'd like to take a spray bottle to disinfect after my use, but none are available. Overall ok, will be touring other companies when my plan is up to see the competition.

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★ 5

Clean. Not crowded. New machines.Great and nice customer service. Definitely one of the best gym in the area.

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★ 5

Super excited for this new club to open! Great location, awesome management, and soon to have state of the art equipment. Can't wait! As a member of Anytime at their Minnetonka location (same management), I can attest that the facility is always clean, well-attended, and great equipment.

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★ 5

Pre-Sale Event - Signed up & super excited for the new location - this location will be a great size and very affordable rates

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