★ 1

I was really excited to try a different YMCA! I checked the pool schedule before leaving and it said open swim both on the leisure pool and a few lanes for open lap swim during the time we would be there. Got there, was asked by the front desk if we had swim lessons, I said no, and they checked us in. I got changed with my little in the family locker room. I asked a lifeguard when we walked in for clarification about what areas were open for swim. She pointed to the shallow wading pool for little kids and the open lanes for lap swimming, but said the other sections were closed for lessons. We enjoyed the walk-in shallow pool for 30+ minutes. My little had a blast with the pool noodles. I was just getting him into a life jacket to try an open lane when a lifeguard came over to us and asked if we were in lessons. I said no. She then told us we could not be in the pool anymore. We got out despite my little wanting to stay longer. I was going to say something to the front desk on my way out but they weren’t even letting a family come into the Y when I got there, saying the pool was closed for lessons. I told the family we experienced the same thing. When we looked through the glass on our way out, there was literally only one kid in the shallow pool. Lessons weren’t even in that part of the pool! The family and I looked at each other and asked, “why is the pool staffed with lifeguards, swim instructors, and yet we can’t be there?” I rechecked the schedule on the way out and although it said the pool is closed during swim lessons, it still said open swim in the leisure pool during the time we were there, AND open lap swim in a couple lanes. This was the most unwelcoming experience I have ever had in an establishment. I am a dues paying member; I have checked schedules and swam at 7 different YMCAs in the Twin Cities and several in other states. This is unacceptable and extremely surprising for a YMCA to treat their own members this way. First, the Aquatics Director needs to update their schedule so that they say NO open swim, and list when the lessons are on Saturdays for the leisure pool schedule.

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★ 5

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★ 5

Very clean and social distanced. Felt safe.

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★ 4

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★ 5

The Y has something for everyone.

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★ 5

Great for the family

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★ 5

Great staff!

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★ 5

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★ 5

Love my YMCA, the staff are outstanding 👏🏼

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★ 5

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★ 5

Great workouts and classes

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★ 5

Great place to workout & swim, then enjoy the whirlpool & sauna. Friendly staff, respectful, family atmosphere. I recommend the "Emma B Howe," YMCA, without hesitation.

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★ 5

We really enjoy this YMCA, its probably on the smaller side compared to other locations, but that doesn't bother us any since we prefer it quiet.

We don't have any complaints! The staff is friendly and knowledgeable, the pool and family locker room are clean and tidy (even though they're kind of aged you can tell they're cleaned!), the splash pad is fun and the environment is welcoming.

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★ 5

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★ 5

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★ 4

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★ 4

Very good, very helpful staff. Thank much and the cleaning is top grade,even the cup of joe.

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★ 3

It's ok just but not kid friendly like supposed to be

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★ 5

Прекрасно

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★ 1

The worst Kids Stuff experience I’ve ever had. When I dropped my child off I was “greeted” by a very disinterested worker. When I picked my child up, the worker was in the back corner on her phone. She never looked up or acknowledged me, a group of young kids asked me if I could open the door for them and let them out, one of them found the red button & they let themselves out. The worker never looked up or said a word, I called my child over to leave & the worker never verified it was my child or anything. Never spoke a word to me or looked at me (Anyone could’ve taken my child) I then noticed my child had a very dirty pull up , if I was notified I would’ve gladly changed the diaper. My kid has been in all sorts of daycares & camps, I’ve never seen anything like this. I’m absolutely heated and disgusted at the situation. The Andover YMCA has a phenomenal kids stuff & staff, wish all locations were like that one.

I really hope they get their situation figured out because kids shouldn’t be in that environment. The level of negligence was beyond anything I’ve seen from a “professional” establishment.

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★ 5

Love this YMCA and hope to always be able to go. I do the senior things. Exercises in warm water is the best for your bones!

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★ 5

Very inviting place.

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★ 5

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★ 5

Nice facility, great classes, and reasonable prices

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★ 3

Lifeguards (aimed) don’t really pay any attention to BULLYING. Please fix that today.

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★ 4

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★ 3

Bullying and even almost kicked us out when they were the problem
Nice gyms
Nice organization

Overall:3***

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★ 5

Great classes

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★ 4

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★ 5

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★ 4

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★ 5

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★ 5

I love swimming at this location! The staff are friendly and helpful.

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★ 5

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★ 5

This is my most fovorite Y around!! Its always clean even tho there are plenty of people in and out. People are respectful

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★ 5

Very great place to get buff.

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★ 4

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★ 5

Great for teens and reasonably priced! Summer 2024 is currently FREE for teens which has been great for keeping them having fun without breaking the wallet. 🫶🏿

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★ 5

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★ 5

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★ 4

I used to come here often in high school, it is a decent gym. They need to update their gymnasium schedule, has everything you need to work out. They have a pool, good location 👍🏾.

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★ 5

Beautiful facility!

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★ 5

Such a nice environment, clean and treat us well. Love the calmness after the shooting

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★ 5

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★ 5

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★ 1

Don’t get shot

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★ 5

Outstanding fitness Facility

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★ 4

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★ 5

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★ 5

Es el lugar donde entreno diariamente y me siento muy contento

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★ 4

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★ 5

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★ 5

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★ 4

Very clean, equipment always works, friendly staff.

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★ 5

Ppl who work here are the kindest. And it is nice working out with regular folx

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★ 4

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★ 5

Been going here for years. Love the place.

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★ 5

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★ 5

My Favorite YMCA, Nice friendly staff and friendly atmosphere at this location, and the other guests are nice as well. I've been to a few others ymca's in the metro area and they need to have all there staff train at this location, We'll done Emma B Howe location.

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★ 5

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★ 3

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★ 5

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★ 5

I've been coming here for more than 20 years and it's still my HAPPY PLACE!

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★ 5

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★ 5

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★ 5

Clean & well maintained gym.

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★ 5

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★ 1

There is a woman African America decent working the front desk that is beyond rude. Please get rid of her.

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★ 1

The front desk guy was completely rude to me and was bulling my 13 yrs old daughter. He made my child cry and made her go to the end of the line for what reason I have no idea.i confronted him and he didn't even listen. But the next time i go back there or if I ever go back, their will be a scene with the police involved. Matter fact I'll take my member ship els were!

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★ 4

Excellent personal trainers all the equipment is so clean the atmosphere is very conducive to motivation for the exercise and user friendly

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★ 5

Great instructors and friendly staff.

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★ 5

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★ 4

Fun place, usually not too crowded

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★ 5

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★ 5

Love this YMCA but wish they would change back their hours pre COVID. Paying for membership and hours not aligning with my schedule sucks sometimes

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★ 4

Clean. Full of families. Great location for family gym

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★ 5

I love the sauna!

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★ 5

Veey family friendly very nice professional

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★ 5

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★ 5

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★ 3

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★ 5

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★ 5

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★ 1

Too many people on free membership with zero manners and behaving like animals. Please enforce the rules so members can enjoy the gym or stop giving out these free memberships which paid members are funding.

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★ 4

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★ 5

I enjoy going to ywca

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★ 5

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★ 5

Love this ymca, here for school until april. Great staff, good pool, lots of equipment to use and in good condition. My ymca at home doesnt allow young kids under 14 in weight area, they do here to 10 years old which can be quite crowded and some screwing and running around can be a bit frustrating. Morning is best time to lift, not as crowded. Overall i enjoy working out here

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★ 5

Best ymca of them all! Friendly staff that cares !

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★ 4

The y is nice enough. It looks old, but it's well maintained. The gym for the kids at child care is awesome.

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★ 5

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★ 4

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★ 5

Nice place to workout and the daycare is nice

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★ 5

For kids there is an outdoor splash pad for the summer. It is open during the afternoons. Also there is a small waterside in the pool.

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★ 5

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★ 5

Love this location for the aquatic amenities and friendly staff.

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★ 5

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★ 5

Always clean and everyone's very nice

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★ 5

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★ 5

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★ 5

Great workout!!!!

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★ 5

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★ 5

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★ 5

Great place. Clean and beautiful

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★ 5

All staff are wonderful! Very impressed today with the Forever Well programs and Kim, who runs them. She gave me a great orientation to the entire YMCA today! And on Wednesday, Heather gave me a truly helpful fitness assessment, a plan, and introductions to fitness equipment. I feel completely supported and very encouraged that I am beginning to improve my fitness.

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★ 5

A nice place to work out without feeling like people are staring at me, judging.

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★ 4

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★ 5

Great place.

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★ 5

Friends invited us to walk the track at the Y. Usually we walk at Northtown Mall. The track is on the second floor. Excersize equipment within the track. There is a scale if curious how much one weighs!

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★ 3

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★ 5

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★ 3

This place is packed at around 5:00 to 7:00 I don't really care for it I like lifetime fitness a little bit better it's more cleaner it it's okay though if you're looking for a good YMCA the elk River one is decent and so is the new hope

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★ 5

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★ 5

I always enjoy a good work out, and going for a swim…

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★ 4

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★ 5

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★ 4

Always very clean, friendly staff...

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★ 5

Great place lots of equipment Friendly staff

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★ 5

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★ 4

Awesome

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★ 4

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★ 1

Too many issues to list. Dont Go There

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★ 5

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★ 5

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★ 5

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★ 4

Ever since the Aquatica director, Brooklyn, left this place is great! Kellie is a great lifeguard with a wonderful and friendly personality!

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★ 5

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★ 4

I love this Y. Especially the weekend folks, they are so friendly. Its clean and well kept and there's a lot to do. My kids love their swimming lessons. The instructors are engaging and patient. Parking is good too.

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★ 5

The Y.M.C.A. IS great place to visited with your family. Have your children run around to use theirs energy. So you won't stay awake at night. Try to put them to sleep.

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★ 5

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★ 4

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★ 5

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★ 5

I have been a member at a few other exercise/fitness establishments and have benefited from all of them, however, I feel that the Ema B Howe YMCA has been our best due to the diversity of exercise options as well as the culture of the staff. The whole family, from young to old, are welcome and find options here.

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★ 5

Love being back!!!!

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★ 5

Foreverwell programs for seniors are great. Led by a friendly, caring and witty coordinator, Kim, I try to attend as many classes, virtually and in person, as possible. Thank you for helping me stay connected especially during the pandemic.

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★ 5

I love the atmosphere and the energy I feel. Everyone trying to better themselves. People of various ages. Trying, giving it their best. I know when I leave I always feel a little better. More pumped to do better next tjme.

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★ 5

My favorite Y.

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★ 5

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★ 5

It's beautiful to swim again after the 1year break!

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★ 5

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★ 5

"The healing waters of the YMCA."

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★ 5

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★ 5

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★ 5

Staff we have interacted with are very helpful and nice.

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★ 5

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★ 5

Must stop & join

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★ 4

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★ 5

Water Aerobics to oldies music is my thing.
Wonderful hot tub.

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★ 5

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★ 5

If you need a gym membership then this is your place it has a huge pool and gym plus classes for yoga and zumba.

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★ 1

Last year I came here all the time, I loved swimming, playing basketball, rock climbing, and working out. But since covid they make you wear masks even when your working out, they don't have rock climbing, and you have to reserve the pool and gym. Other places don't make you do that, so I have canceled my membership and I will be finding a better gym.

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★ 5

Wonderful to be back in the warm pool and jacuzzi

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★ 5

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★ 5

Staff was really friendly,professional & the location was clean. A little tucked away.

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★ 5

good experience, will be back to the swimming.

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★ 1

I am a disabled vet and I have a PCA who helps me and lives with me and I need to use the hot tub to get out of pain and the staff at the front desk is the manager told me I don't care that you need your PCA in the hot tub with you our rules are 1 person at a time only this is ridiculous and she told me if you need your pca with you then I guess you can't use the hot tub this is absolutely discrimination and I intend to talk to my insurance company about this and the better business Bureau!

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★ 2

The hours are too short.. and you guys are closed on Sundays.. not enough gym time.. or daycare hours for kids when working out.

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★ 4

Not crowded during day

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★ 5

Emma B. Howe has done an amazing job of following all the standards for staying open during the Pandemic. The Y is offering classes, puts out a calendar of all events and checks on members during this time.

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★ 5

use 3 times or more a week very friendly .

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★ 5

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★ 4

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★ 5

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★ 5

A great place to work out and stay in shape they make you wear a mask at all times except in the locker rooms

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★ 5

This YMCA branch is exceptional in the day to day operation. Professional,friendly, and welcoming. Clean and sanitized.

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★ 5

I just can't say enough about how much I love this place!!

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★ 3

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★ 1

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★ 5

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★ 5

The Y is s nice a place

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★ 5

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★ 3

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★ 3

Open sooner than 8 am Saturdays. Many people work or spend time with their families. It would increase your business!! Your loosing business!! Just got booted out after only allowed 1 hour in the pool due to swimming lessons another reason to open early.

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★ 5

The Y was ready to go. Lots of open space and disinfecting stations. Felt safer than at the grocery store.

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★ 5

No matter which location we visit, Emma B Howe is our favorite. There's a sense of belonging here.

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★ 5

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★ 4

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★ 5

Love the Y & the staff. Keeping us safe but still having a good time and workout in the pool. I love being back with my friends that I have made there.

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★ 3

Not very open yet. Hope they will be able to continue as an organization.

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★ 3

The pool at this location has too strong of a chlorine smell conpared to others...i

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★ 3

3 Stars because of Social Distancing some activities not yet available Bring your own basketball If you wanna use the basketball court 2 people per hoop. Sauna and hot tub not yet open hours opened are now shorter. Not all YMCA's are opened this one is. Deposit to join a is now waived price has Increased

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★ 5

We miss this YMCA during COVID19. We look forward to seeing you soon

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★ 5

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★ 5

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★ 5

There is inside playgraund. You can leave your children and enjoy play volleyball

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★ 5

I love the women's 18+ bathroom idea

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★ 3

free if u have low income but if not too expensive. Many clssses are extra but great staff

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★ 4

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★ 4

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★ 5

Great location. Lots of equipment and friendly staff.

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★ 5

Wonderful staff

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★ 3

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★ 5

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★ 2

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★ 5

Love the pool here.

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★ 4

The place as a whole is great. They have a great pool area with a rain tree and waterside. Climbing wall is fun too. There is a few front desk employees who are rude when trying to get people to leave who are still changing. They can still remain professional when trying to get people to leave. I watched this one employee just be out right disrespectful to a family who was in the family locker room. I really hope they reported him to management.

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★ 5

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★ 5

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★ 3

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★ 5

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