★ 4

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★ 2

They have a very difficult time opening in the mornings and just posting hours on the door instead of emailing clients when they change hours I had no idea they were going to open a hour later then they didn’t show up on time. Very disappointing happened several times this year and it’s only February.

Source: Google

★ 1

At first I enjoyed my experience with Fitness 19. As time continued I noticed that the equipment was starting to become shoddy, was often broken and wouldn't be fixed for a long time.

I made a phone call the first week of November to cancel my membership for a bit as I was having surgery in the second week of November. The employee told me that I was good to go.

About a week later my credit card was lost (not at Fitness 19) and as I thought I was good to go it did not concern me when I received several calls from Fitness 19. They addressed my account and since I had been solicited often, I didn't return the calls.

It came as a surprise to me when I received a letter that said that I owed them money. I called to ask for an explanation and the manager explained to me that I had been charged (even though my credit card had a hold on it)my monthly fees and been charged late fees. I was also being charged because I had never cancelled. This was confusing to me as I believed I wasn't a member anymore as that is what I was told by the employee that took my call.

The manager wasn't remotely interested in acknowledging the fact that his employee had made a mistake and that as a result I was being asked to pay $120. He told me that I didn't have to pay, but that it would go to collections.

I then asked when the owner would be in the center. He told me that he could not give that information out. He told me that I could email the owner THROUGH him. I must say I have concerns as to whether or not that email will make it to him.

After conversations with friends and family it seems that this is a pattern. At least on other person has experienced the same issue with cancellation as I have.

Clearly I will not be returning to Fitness 19 and I would encourage others to go elsewhere for their fitness needs.

Source: Google

★ 1

This isn’t a review of the facility, which is more than fine. This is a review of the customer service, which is not good. The manager on duty was extremely curt and completely unwilling to negotiate the pricing of a temporary membership, despite my family (and myself) having been members for many years prior to my moving. Loyalty to customers is a essential element of any good business, and it isn’t present here. The manager on duty claimed that he couldn’t make any adjustments whatsoever—which seems dubious to me. Strange to have a “manager” who has no authority over anything. Anyways, I went ahead and paid for the temporary membership so I can workout with my family while in town, but that doesn’t mean it’s reasonable to charge 4x my family member’s monthly fee for a 3 week pass. Absurd and unprofessional. Important Note: This only applies to managerial staff—the trainers have perhaps the most friendly relations with the clientele I’ve ever experienced. The management should take a lesson from their trainers.

Source: Google

★ 2

I have been a paying member for six years and I also go to the amazing Green Lotus Yoga studio(not affiliated with fitness 19) and I am disappointed in the equipment at Fitness 19 that is either out of order temporarily, or missing parts such as the rubber on the handles of elliptical. Class it up a bit fitness 19. At least have working equipment. There are only two of the elliptical manchines that I use in your Lakeville gym and one is out of order. Time to end my contract. Which is another issue. They keep on billing you even when you fill out the form to end your contract. It happened to me.

Source: Google

★ 5

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★ 3

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★ 5

The best fitness 19 I've been to. The only recommendation would be the addition of a decline bench.

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★ 4

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★ 3

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★ 5

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★ 4

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★ 5

Great fitness value.

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★ 4

Kept very clean, a little small, weight plates rarely organized, plenty of cardio machines.

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★ 5

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★ 4

I like the location but the free weights area is starting to get a little cramped....depending on what time you are there. Otherwise I think it's a great place to work out.

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★ 5

Awesome gym. Never have had to wait for a machine or weights. Staff there is awesome and lots of machines. Super good price for the amount of gym you get. Super clean as well

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★ 4

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★ 5

Simple layout. Low membership prices. Well equipped.

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★ 5

Economically feasible yet has all the equipment necessary for workout!

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★ 5

Friendly staff. Very helpful, but also respectful!! Clean workout facility.

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★ 5

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★ 5

Solid workout facility...everything you need. Friendly and helpful staff. Economical for a student's income

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★ 5

Very clean facility, very friendly staff, and a very welcoming environment. It's never too busy to get done what you need to get done and it has al the equipment you need to build a strong body. Would definitely recommend this gym to anybody in the area looking to get the most bang for their buck!

Source: Google

★ 4

Good people and good amount of equipment.

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★ 4

Love this gym!!!!! The people there are very nice & helpful when you need help!

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★ 4

This is a great place if you're not looking for classes or showers, but just want a place to work out. Always clean, machines always in order and never had to wait for equipment, even during prime time

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★ 5

Great place to work out. Plenty of equipment. Friendly staff.

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★ 5

I enjoy working out at F19!
It's a relaxing and no judgment atmosphere. The staff is friendly and equipment is maintained and clean. Definitely recommend this gym!

Source: Google

★ 5

Everyone there is so friendly and personable! We enjoy going to a nice place to work out.

Source: Google

★ 5

Great little gym.Always clean and a friendly staff.I like it because it has everything I need to create any kind of workout I want. All the equipment is maintained and I like that its always easy to park close to the facility,and afternoons are quiet.I can get in,get my training done quickly.I have a lifetime fitness membership as well but I prefer training here.

Source: Google

★ 5

Nice gym to work out, people are very friendly. Gym is always kept clean.

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★ 4

Good solid gym. It is a dry gym, no pool, sauna, etc but I'm not there for that anyway. Lots of different cardio machines and tons of free weights. Friendly staff, pretty clean facility. I like it because it is very affordable and close to home.

Source: Google

★ 5

Excellent

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★ 5

Excellent facility. Convenient hours and location. Machines are always clean and in good working order. Staff is responsive to all needs. There is not a better deal around!

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★ 4

Great place for a workout based on location and price..!

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★ 5

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★ 5

Always clean. Never to busy when I go to work out. Friendly staff. Also very affordable. Great gym.

Source: Google

★ 5

All in all I would recommend Fitness 19 Lakeville, great location, huge parking lot, big facility, always clean, friendly members and staff!
Matt the General manger,goes out of his way to help you. Never over crowded always enough room to complete your workout.

Source: Google

★ 4

Most inexpensive place you'll find in the south metro, but with everything you'd need. Squat rack, bench presses, dumbbells up to 100lb, bands and straps plus the usual suspects in cardio

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★ 5

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★ 4

I really enjoy working out at F19. The atmosphere is relaxed, the trainers are great, and the equipment is well maintained. I would recommend F19 to my friends and I do.

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★ 5

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★ 5

They have an abundance of machines to use for cardio and a larger weight selection than I have seen at most other gyms.

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★ 4

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★ 5

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★ 5

Available when I need them and the price can't be beat!

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★ 5

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★ 5

The team at Fitness 19 will be there for you every step of your journey.

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★ 5

The best price of any gym you'll find. Great hours, friendly staff, and all the equipment you need.

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★ 5

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★ 4

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★ 4

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★ 4

The price is right for all of the access and equipment available!

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★ 4

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★ 4

Value price, good equipment

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★ 3

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★ 1

False advertising, "agreements" that are actually "contracts" that are not explained, swindler of money

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★ 4

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★ 4

Good gym for a good price. I used to pay way too much at the "big name" gym in Lakeville but wasn't utilizing everything they offered. I'd rather save a ton and have access to all the machines I need, walk in, do my thing, leave. Lockers out in the open means not having to navigate through a huge locker room.

The only cons are the limited places to change although there are a couple rooms so if you plan to work out after work it can be done but not the most convenient. Also the water tastes really hard, not very good. Please install filtered water!

Source: Google

★ 5

Enjoy going here. Affordable and good selection of cardio and resistance machines

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★ 5

Started here because it's affordable but have stayed because it's helped me get in shape. Committed to a 3 month personal training package and have seen great results.

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★ 5

Everything I need in a gym and super affordable

Source: Google

★ 5

All I need in a gym. Can get in, work out and get home.

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★ 5

Worked out here for first time yesterday and club was very clean and staff was welcoming.

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★ 5

Great atmosphere...and good trainers

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★ 2

I liked this gym. Smallish in size, but that's a plus. The facility was clean & not crowded during the A.M. hours.
However, when discontinuing my membership they charged me for an additional month because I didn't give them a 30 day notice. This makes me unhappy & greatly affects my opinion of the club & the way they treat their clients - new, past or otherwise.
I will not recommend them any longer.

Source: Google

★ 5

Ben and the Fitness 19 Team are so helpful! I love the atmosphere and the friendliness of not only the staff but the members as well.

Source: Google

★ 5

I've been a premium member for over a year. I was new and uncomfortable in the gym at first but after buying a group of training sessions at a great price their trainers helped me feel comfortable with the equipment and working out. They are encouraging and I appreciate they didn't try to go 'Arnold' on me like other gyms. The only machine I've ever seen out of service was an elliptical, but it was repaired in the week. They are a very friendly staff. Someone is always there to welcome you. Their kids room is clean and has great toys including a train table for my little guy to entertain for the hour. They keep the place very clean, I frequently see them cleaning the equipment. They have a lot of equipment and I appreciate the variety so I can follow common workout routines found online. The times I go it is comfortably populated with other gym members. Like the freeway, there is a rush hour but even then it's not too crowded- the members are all respectable as I've never run into a bad apple when working out. They also have frequent sales on group or individual sessions that are definately with getting. They do frequent member appreciation events. They hold workout goal contests, and often raise the bonus for referrals. Finally, I always use the body analysis machine that they bring in once a month to check my progress to my goals. I highly recommend this gym.

Source: Google

★ 5

Great Gym, prices are right for a family.

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★ 1

After about two months into my membership I called to cancel. I was told it would a month or something I don't recall I do how ever remember them saying it will be sad to see you leave and offered to suspend my membership. Many months later I get a email saying I am behind on my payments. Yes that is because I stopped payments due to they never cancelled my membership. DO NOT GO HERE they are very rude over email they want me to be current with a bill I should not have had because I thought my account was done.

Now I am going to be in collections but I have never even worked out there once. I wished I could give them a negative star.

I need to file a complaint against the BBB as well

Source: Google

★ 1

Thought I would check them out after receiving an add in the mail promoting a $9 a month membership. I took the tour, the facility seemed very small and PACKED with both people and equipment, no open space at all. The salesmen said that in order to receive the $9 per month, I had to pay some $200 down. These people are sleezy. They have been in trouble with false advertising in the past is what I found online. Its no wonder they have closed 2 MN locations in the last 2 years. Stay away!!!!

Source: Google

★ 5

I had the best workout with Erin - the Lead Master Trainer.

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★ 1

Went in to look around and possibly join on membership for only about 3 months or so since I was in town for a little while. So many people in there! A few of the more popular machines were broken and out of service. They were not able to give me a temp membership. I would recommend looking else where

Source: Google

★ 5

My wife and I have been members for years and it is the perfect gym for us. The place is always clean and the equipment works. We have had great success with the trainer Lonny - he is great. If you are looking for a place to work out and don't need all the frills and exta cost then Fitness 19 is a great choice.

Source: Google

★ 2

Disgusting facility, WAY too many people, very crowded. When I went into this gym to possibly join, I was greeted by the owner I believe. He was very very pushy and it made me uncomfortable. I also checked the Eagan club out and it was the same, staff was very pushy into getting me to join. At Lifetime, I was not treated like this. I encourage people to look else where, this company has already closed down 2 gyms in MN in the past year. They are a failing business.

Source: Google

★ 5

This place is great. Me and a co worker come here when we're in town. They always work with us and everyone is friendly. Dude that runs it is the man.

Source: Google