★ 1

Very disappointed!!!!!
After a big change that happened in my life I thought that joining a gym could be good for me, I signed up for an 18 month membership. I mistakenly never asked about a cancellation policy… I mean it’s a gym membership. I attempted to go for one month and decided that this is not for me, I have extreme anxiety and get physically ill trying to force myself to go to the gym. I asked to be let out of my membership stating that I do not plan on attending ever again and admitted I made a mistake and cannot see my self being a member for another 15 months! Thinking I could pay a cancellation fee. I was told absolutely not you should have not signed up then. I understand I made a mistake and pleaded to just find a way to part ways where we can both be happy. I was told no that in her 37 years she has never been asked this. I find that hard to believe and if that is the case why are you so worried to let me out of the contract? Extremely disappointed that being in the business of wanting people to be healthy would be so unsympathetic in someone’s struggle with anxiety. Contact or not people make mistakes and holding someone to another 15 months of payment for something they do not want to be a part of is pretty sad. Why do you want to make someone be a part of your gym that doesn’t want to be… is the money really that much more important to you then having compassion??? I hope you feel good spending that $60 every month for the next 15 months. You sure had no problem signing me up with out any hesitation or making sure that I understood that this is 18 months on commitment with absolutely no way of changing your mind! Maybe you should make that more clear.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

Would not accept drop ins & basically said no to my money. This is just bad business.. I’m from out of town and just wanted to spend one day here not buy an expensive membership I don’t plan to renew

Source: Google

★ 5

Source: Google

★ 5

Clean, well staffed, convenient.

Source: Google

★ 1

I been to many gyms. This is by far the worst.

Source: Google

★ 4

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★ 5

I love that this gym has bright cheery colors instead of the common industrial greys of many gyms. The staff is super helpful and friendly. They offer personal training sessions for free as part of your membership, that's a really nice feature!

Source: Google

★ 5

Source: Google

★ 5

The staff at fitness connection are all very nice and respectful. It is a very clean gym and everyone is very helpful if there is anything you need!! I miss when they used to have shakes but other than that it is as great as it has always been. Wish there was a pool/ hot tub room like some have but I know it likely isn't possible there, im just dreaming along with many others lol. Still an amazing place!!

Source: Google

★ 1

Went in to check it out, get some prices. And Gloria was so rude. She was making me feel like i shouldn't be there. Like i was wasting "her" time. She made a comment about my ability to be able to pay. She was so snooty and rude. And yah if i can get a cheaper price who wouldn't want that. She need to get off the high horse she's on to be working wirh the public.

Source: Google

★ 5

So far, so good! The lady at the front desk was very helpful and kind.

Source: Google

★ 5

Source: Google

★ 5

Great atmosphere friendly staff.

Source: Google

★ 1

I went there for the first time today. First of all, very bad first impression. The atmosphere felt uncomfortable and awkward. Second, the equipment is dated. Third, the rules are ridiculous. "No loud breathing" "no cut off shirts" This is a gym, most people are going to be breathing louder than normal. They offer a meal guide, which is posted on a wall, and says you should wait between 4 to 6 hours before eating your next meal? Lastly, their prices are ridiculously high. After reading comments from the owner on the bad reviews, he clearly is rude and speaks from a biased perspective.

****RESPONSE FROM OWNER: "Thanks for your review Tiffany. It was nice that you did show up for your appointment, 40 MINUTES LATE THOUGH (bashing). Yes, we stress helping everyone and cleanliness. The oldest cardio machines are still working extremely well, with the newest 8 machines about 6 months old... This is not a heavy "iron-head" gym that allows grunting and unnecessary rude behavior (HEAVY BREATHING IS OKAY)... thanks for noticing. Our education and practical real world experience blows yours away (I AM A NUTRITION MAJOR)... the thought of eating every 2 hours has only increased the obesity rate as you can see in all walks of life (FAT SHAMING). Our membership rates are as low as in the $30's depending on insurance(WITH INSURANCE) , etc. It is sad that you think bashing a business through Google is appropriate. Talking to us in person is what a normal mature person is expected to do (CALLING ME "NOT NORMAL"/BASHING THE PUBLIC)..... Would you appreciate having us come to your place of business or school and review you in a similar manner ? Leaving ridiculous reviews are just immature."(IMMATURE YOURSELF).

Source: Google

★ 5

Wonderful staff, well maintained facility. Casual and friendly atmosphere. Convenient location and reasonable pricing.

Source: Google

★ 5

The staff is always so willing to help and motivate you! They help you achieve your goals while supporting you along the way. I highly recommend the Fitness Connection to anyone who is trying to gain or maintain a healthier lifestyle. I have become healthier and more educated about my physical health since joining. Thank you Fitness Connection! :)

Source: Google

★ 5

I've been a member for a year now, joining prior to the pandemic and went through the ups and downs of fitness centers having to close and reopen, seeing equipment be rearrange to maintain proper distance, and changing to a touch-less key fob to get in. Through it all they always provided good communication to their members of the changes. The place is always clean! The environment is comfortable, friendly staff, other members are respectful. They have a good selection of equipment, even at busier times there is always something available. Definitely recommend this gym for any age group at any fitness level!

Source: Google

★ 5

Source: Google

★ 1

I moved to Little Falls for 5 months in 2012 on a mobility assignment for work. Staying healthy is an important part of my lifestyle and I joined this gym because it looked like the nicest in town. Equipment was decent, fellow gym members were nice, most of the staff were nice as well. Except for one individual, a middle aged guy who wore a Hawaiian shirt and stopped in every so often to mop the floor and check on things. On my 5th day of working out there, out of the blue he grabbed my arm and told me that he “wanted to show me something” he pointed to the wall and demanded that I read the rule saying that sleeveless shirts were not allowed. I get that there are rules (enforcing rules is part of what I do for a living) but there were other gentlemen there without sleeves either, day after day. No one explained the rules to me when I joined and if it was that important, someone should have said something. He singled me out and was not was not nice about it. I called later and said that I no longer wanted to be a member there and they charged me for the entire following month after that month, said they wouldn’t do anything about it. I hope their customer service has gotten better.

Source: Google

★ 5

Source: Google

★ 5

Debbie and Bryan Hill have a awesome fitness facility and they along with the wonderful staff are always there to help and guide you with all your fitness needs! Special thanks to Angie for motivating me and kicking my butt into shape! My weekly training session is the best day of the week!

Source: Google

★ 5

Source: Google

★ 5

Every clean and happy environment! The fitness connection team is always willing and available to help you when needed ! I fully recommend the fitness connection.

Source: Google

★ 5

Wonderful, caring, supportive, and engaging staff.

Source: Google

★ 5

Awesome gym

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★ 5

Great place to workout & tanning room too 😉 love the shakes thier... they are a great healthy nutrition 😊

Source: Google

★ 5

Best fitness center in Morrison County.

Source: Google

★ 5

The staff at FC understands and works with everyone based on what the persons needs are. They have individualized plans to help you meet your goals. They also teach you how to use all the equipment so you are confident to use it. !!

Source: Google

★ 5

I have been going to the Fitness Connection for many years! The staff is friendly and knowledgeable and will help you achieve your goals if you willing to apply! I can't image going to any other gym and feeling so welcome and getting such positive reinforcement!

Source: Google

★ 5

Great atmosphere, lots of things to choose from. The staff are great at helping and directing you where you want and need to be in your fitness journey. They have free pre planned workouts for people if you are stuck on what to do, also great trainings and classes to join in on! I wouldn't go anywhere else! Definitely reccomend going here!

Source: Google

★ 5

Great place to work out. Very clean!

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★ 5

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★ 5

Source: Google

★ 1

Get fit by running away from this place. They are nice when you sign up. They make claims that if you move you can easily end your contract. Until you move. Then they claim if your employer is near the area you can’t end the contract. Who cares where you work? How do I workout on weekends or off days when I live many miles away? What if I mostly work from home? They don’t care, they quickly turn you over to collections rather than simply doing the right thing. Shocking comments from the owner on any negative reviews. Probably the same here too to further prove that point. (SEE BELOW) I wish I would have read them and been warned about their business tactics. Oh well, not paying for something I can’t use. Common sense folks!

Source: Google

★ 5

This place is hands-down amazing there is absolutely nothing you are unable to achieve here with the knowledge and the friendliness of the staff!! It has truly become my home away from home , they're so encouraging and so patient and so willing to help you achieve that body that you've always wanted and to reach overall health and confidence!!!!! Stop in for a visit and you can see it all for yourself!!!!!!

Source: Google

★ 5

The staff at the Fitness Connection are wonderful. I have been going to this gym for a couple months now and they make me feel at home. They have set me up with programs to suit my goals and teach me how to use the machines. I would definitely recommend anyone looking for a gym in the Little Falls area!

Source: Google

★ 5

Love this place !!!!!!!! Staff is so welcoming so committed, so helpful n knowledable !!! Its becoming a home away from home !!!!!

Source: Google

★ 5

Great local place to exercise. The studio circuit classes they offer with your membership are awesome for a quick full body workout! The staff are very friendly and motivational. And after a good workout you can enjoy a meal replacement protein shake or tanning.

Source: Google

★ 5

The staff is very friendly and dedicated to help you reach your goals! I LOVE the circuit classes that they offer. They are quick enough to do during my lunch break and combine cardio with weight training to give you a great workout!!

Source: Google

★ 5

A perfect fit for any level.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I strongly recommend Little Falls Fitness Connection not only as an excellent gym with staff that know you by name and go above and beyond to help you achieve your fitness goals but also their new Shakes to Go! I can text ahead and they have my meal replacement shake ready for me to pickup on my way to work!

Source: Google

★ 5

I don't work out, but I tan there. It's a bit spendy. I also like their new meal replacement shakes. They make them right there for you in the back. Yummy!

Source: Google

★ 5

Taking part in classes twice a week keeps me accountable and is enjoyable working out with others. I appreciate the guidance we receive from people who know their stuff! The facility is always clean and the options are endless for equipment.

Source: Google

★ 5

Source: Google

★ 5

Staff are always there to greet you with a hello and smile. I enjoy the variety of training class and they are always there to answer any questions and or guide you when they see you need help. The equipment is in great working condition and always very clean. I also like they have work out of the days on the counter for those of use that need to change up our work outs when they get old. I always know I will get a good work out in when following there work outs.

Source: Google

★ 5

Source: Google

★ 5

Staff always so helpful with addressing specific fitness goals and to help keep you motivated. Great place to work out!!

Source: Google

★ 5

Source: Google

★ 5

I have been a member of the fitness connection for a few years. This gym is great! Staff is VERY helpful and I love the programs they set up. I can ask a question and they are always willing to help. I can come in for 30 minutes and get a complete workout. They are always thinking of new programs to keep members engaged. All improvements have been great from adding the studio, classes, personal training sessions, guided programs, and delicious shakes!

This year my kids are old enough to join me and they have an environment that is family friendly. It made my kids to like working out!

Keep up the good work Bryan, Debbie, & Kim

Source: Google

★ 5

Love the Fitness Connection! Staff is always accommodating and very knowledgeable! Love how clean it is and love the protein shakes after a workout!!! Highly recommend! Great job FC!

Source: Google

★ 5

Fitness Connection is by far the best gym in the area. The equipment is clean, in working manor, and top of the line. Brian, Debbie, and Kim all go above and beyond to help each person individually. They even greet me by my first name when I walk through the door. The 24 hour access is perfect for someone like me, who works rotating hours. When I do go during "regular hours" I am always pleased with the staff. They even offer classes that are included in your membership! I am also in love with the studio where you can do workouts on demand, super neat and high tech stuff :) Highly recommend this gym to anyone .

Source: Google

★ 5

The Fitness Connection is a great place to workout! I've been a member for over 10 years. The staff is always helpful, friendly and knowledgeable. The personal training is great, and they push you to try new exercises and at your level. I've also joined in the free classes that are offered with people of all levels and they accommodate everyone in the class without sacrificing a good workout for everyone. Working out on your own is also an option and classes and/or programs are never forced on a person, which is nice when you want to do your own thing. The "Shakes to Go" are also very tasty and a good option when you're pressed for time!

Source: Google

★ 5

I've been a member here for many years and there is a reason for that... the staff, the equipment and 24 hr access. The staff is very courteous, willing to help show how to use the equipment and always coming up with new fitness programs to offer a variety. I've also done the personal training sessions with a friend the past year and a half...they are reasonably priced, breakup my regular exercise routine and constantly challenge/push me. The entire facility is always clean and equipment is updated when needed. The 24 hr access is nice bonus...I can go when it works best with my schedule. They also just started serving healthy, delicious smoothies. They are reasonably priced and great when you need something quick to re-energize you. I highly recommend Fitness Connection!!!

Source: Google

★ 4

Source: Google

★ 4

Very good customer service...willing to work with you in planning a program that works for you.

Source: Google

★ 5

Fitness Connection is a fantastic facility! Owners and staff are extremely knowledgeable, friendly and always helpful! The programs they offer make getting and staying fit fun! One of my best decisions was to join Fitness Connection!

Source: Google

★ 5

Fitness Connection is an amazing facility with top-notch staff. I joined at the New Year and have since lost 25+ lbs and have gained muscle in the meantime. The entire staff works with you to help you achieve your goals while encouraging you along the way. I look forward to my workout time each day as it has become a habit and not something I dread anymore. I have more energy than ever and it reflects in my work and family life too. I so appreciate the family like atmosphere that is present.

Source: Google

★ 5

I highly recommend this gym! The staff works collectively to give you the personalized training you deserve.They have a variety of programs to choose from and the 24hr all access keyless entry works for everyones schedule.
I especially like the family pass that allows my children to join me at the gym. A happy healthy family is obtainable at the fitness connection.

Source: Google

★ 5

I have been going to the Fitness Connection since December. I am in the Real Food Program as well as personalized training sessions. I have lost 11 pounds so far but most importantly I have doubled my strength, eat healthier and FEEL GREAT. The Fitness Connection has become a part of my weekly life and I could not have gotten this far with out the Knowledge and Professionalism of Bryan, Deb, Kim and their staff, they have such passion, and drive for the work that they do. They honestly care about you and your personal goals. I would highly recommend seeing anyone of them for your personalized fitness goals.

Source: Google

★ 5

I love the atmosphere here and the owners are so nice, it's very clean and well maintained. I've tried a few gyms and came back here because of the awesome space and different workout areas they have.

Source: Google

★ 1

The most worst place ever in little falls to get a membership! Pay for membership and the fingerprint doesn't work. Highly suggest getting a membership at Snap fitness! Cheaper and way better! Snap has more weights and better people working! And they get you with a contract and even with the 18 month one you will be paying about 50-60$ A month the month to month it will be 80-100 absolutely ridiculous j

Source: Google

★ 5

Lady at the front desk was very helpful

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★ 5

Because they are very helpful and will get to you're goals

Source: Google

★ 1

My code and fingerprint will say accepted but the doors won't unlock. I'm over 18 and other people can get in? I'm paying for something I can't use unless a staff is there to let me in.

Source: Google

★ 5

What's not love about the Fitness Connection and the staff! Love all the extra help that they provide for me and everyone! They go out of their way to work with you according to what YOU need and not what everyone else is doing! They customize it to what you can and can't do! I like that they offer everything in one place! If it wasn't for them I wouldn't be the healthiest I've been in a very long time! If you are having trouble they help you anytime! It's so friendly that I enjoy coming to workout and look forward to going!

Source: Google