★ 1

It is the most disgusting gym Not a cleaner at all,
The hot tub never been working since I signed up for the gym. It wasn’t working and it’s still not working. I only come for the hot tub. Also a man because the water are not clean Very dirty they don’t clean it
Really disappointed

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★ 4

The one on University is very clean. The caregiver there do a great job.

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★ 5

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★ 2

You can’t tell me there making sure people shower before they use the amenities when the showers are ice cold so… people are getting in the hot tube dirty. Lost two stars because everything is always broken.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Excellent spot..

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★ 5

They are by far the best. Their west St. Paul location is very clean and their membership dues are very reasonable. Highly recommend this gym to anyone looking for a gym with great amenities and services.

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★ 4

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★ 1

I had a very disappointing experience at this LA Fitness location. When I entered, I scanned my membership properly, but their system didn’t accept it. Instead of assisting me politely, the manager sent an employee to interrupt my workout and ask me to go back to the front desk to re-scan, assuming I was trying to sneak in.

I’ve been a paying member and have never had this kind of treatment before. The issue was clearly with their check-in system, not me. The staff’s approach was disrespectful and unprofessional. I hope management trains their team to verify politely before accusing members.

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★ 5

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★ 5

With most gyms the machines are reasonably well maintained as are the machines here. The thing I like the most is the locker room (or at least the mens) is clean. When you walk into most locker rooms, you smell the sweat and see the mess. Not here. This says to me they care about maintenance.

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★ 5

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★ 5

I've visited more than a handful of LA Fitness gyms. I'm a big fan of sauna work nd this facility had the abSOUL lute BEST heat in all I've visited. Glad I had the space for it. My visit was onna Sunday which had a cozy, quiet feel. No complaints, I was on introspection as usual. The front counter was manned by Arie who was polite nd helpful. Healthy living yall..get some💫

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★ 5

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★ 5

First time in this gym and it’s worth it people are nice, enough equipment to work out just wanna come back soon 🫶🏻

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★ 5

Clean, well equipped gym.

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★ 5

Had my first training session at LA fitness with Angel and she was great! She took the time to understand my personal fitness goals and offered thoughtful, tailored feedback that made me feel seen and supported. She is passionate for what she does. 10/10 would recommend!

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★ 5

I’ve been at the WSP LAF for a couple years and love it! The staff is super helpful and kind. Angel has me motivated to get stronger and has been sharing her own strength training journey with me. The support the team offers is top notch!! Also the pool is warm!! It’s a great value for a reasonable monthly fee. Love it!!!

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★ 5

Really enjoyed the boxing fundamentals class with Diego. Excellent coach and teacher.

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★ 5

I have been coming here for a while now. I started 10/2023. I was just doing a very little, as I had very bad gym anxiety. Then I had two bad car accidents, causing knee surgery in May last year. The amazing staff (literally all the regular daytime staff helped me through it without knowing). Thank you Carter! I came in with my son and my walker, and I never gave up. Then one day I met Angel in the locker room. We got to talking, and she helped with so much more. She helped me get with my amazing trainer Dan, who never lets me give up and helps me to learn new things to better my health and body. I have literally lost 72 lbs. I feel great; I feel amazing. The staff here are always willing to help, no matter what. Seriously, just try this place out; they won't let you down... promise.
Ok im adding to this review its now 2 mo. Later and because of that one conversation with angel and her amazing encouragement to keep going, and dan pushing me even when I dont want to i have lost 100lbs!

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★ 1

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★ 5

I really like this location—it's always clean, and the staff are genuinely kind and welcoming. I especially want to give a shoutout to personal trainer Angel. From day one, she’s been incredibly supportive and patient. She took the time to walk me through how to use the machines properly and gave me helpful tips to avoid injury, which made a huge difference in my confidence at the gym.

Angel is always smiling and approachable, and no matter how busy she is, she never hesitates to help when I have a quick question. Her positive energy and dedication really stand out. I’m so grateful for her guidance—it’s made my fitness journey so much more enjoyable. Highly recommend working with her!

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★ 5

I really enjoy working out in this gym. It has a great, chill vibe. The facility is well-maintained and has high ceilings, a good amount of space, various equipment and exercise options, and excellent lighting. I think most people would enjoy exercising here. The staff are great.

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★ 5

Wow! I've been to multiple LAs and this location sets the standard! Professional, clean and spacious! Will be back!

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★ 5

Great facility with a welcoming staff. Great variety of free weights, cables, and machines for resistance training. The pool and basketball court were very nice as well.

Overall a very positive workout environment and would recommend over places like planet fitness.

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★ 5

I never thought I’d actually enjoy strength training until I met Dan my trainer He always pushes me to use my full potential, makes every workout fun, and even gives me extra hours and free sessions. Dan truly goes above and beyond for his clients, and I’ve never enjoyed working out this much before. Angel has also been incredible she created a meal plan for me and checks in to keep me accountable, which has made such a big difference in my progress.The whole staff here is friendly and welcoming, and they create a safe space by monitoring who comes in and out of the gym. I truly feel supported every time I come in. Highly recommend this gym, Dan, and Angel!

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★ 5

really nice employees everywhere is clean nice people all around

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★ 5

I recently visited the LA Fitness in West Saint Paul, Minnesota, and had a fantastic experience. The facility is clean, well-maintained, and equipped with a wide range of modern equipment catering to all fitness levels. The spacious layout made it easy to navigate, and there were plenty of machines available, even during peak hours.

The staff was incredibly friendly and helpful, always ready to assist with any questions or provide guidance on equipment use. The atmosphere was motivating and energetic, making it a perfect environment for both beginners and seasoned fitness enthusiasts.

Additionally, the amenities like the swimming pool, sauna, and group fitness classes added great value to my visit. Overall, I highly recommend the West Saint Paul LA Fitness for anyone looking to maintain or kickstart their fitness journey. It's a top-notch facility that truly supports your health and wellness goals.

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★ 5

Gym is very nice, tons of equipment nice basketball court and outstanding locker rooms

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★ 5

They got a Great gym down here that’s newly renovated and great staff friendly staff. I came in a 3 day guest pass and ended up signing up and leaving my old gym

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★ 5

LA Fitness was nice. Great Agua aerobics class. Great teachers.

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★ 1

Darwin canceled my membership in saint Paul without my permission the operations manager was no help he allowed the fitness manager cancel my membership without authorization I wanted the one at the west saint paul on Robert Street canceled not the one I did in saint paul with Kahlil who was great to me and my daughter in law. It's unfair I have to pay for a whole new membership because Darwin canceled my membership because he has issues with Kahlil and whatever those issues is it showed very much unprofessional on Darwin end he didn't have the authorization or right to cancel my saint paul membership and the operations manager didn't seem to care what Darwin did its like he allowed him to do whatever he wanted Carter the operations manager didn't look out for me as a member im highly disappointed. Kahlil showed very much professionalism and care of what I went through so Kahlil is great with my family perhaps maybe the operations manager and Darwin could learn to keep their issues at the door and be professional with their members

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★ 5

Staff has always been very helpful and kind. There is a good sense of community within the regulars, but it’s chill enough where you can just get in and get out if that’s what you’re looking for

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★ 2

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★ 2

The pool has been cloudy, and sometimes closed, often during the past 2 months. The hot tub spa had remained unfixed, with no clear plan to fix it, for 2+ months. There is no swimsuit spinner in the women's locker room. Some of the locker room motion-detecting sinks don't turn on. The sink soap containers are frequently empty. There is no longer very many staff visible on site anymore, usually only one. Am contemplating switching to another gym because we can't rely on this one anymore. It's gone way downhill in the past year.

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★ 5

goated place

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★ 4

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★ 5

LA Fitness on Robert Street, MN is the best gym I have worked in my entire life. The leadership is awesome and friendly. Great customer service and the premises are clean. The temp in the sauna and the hot tub is excellent. Customer ! I continue to recommend new customers and my Soldiers. Hooah hooah hooah

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★ 5

Favorite of all the MN locations. Super friendly staff that always makes sure to greet you at the door. Not a lot of gym bros or “influencers” so you’ll feel very comfortable here no matter where you are at in your fitness journey.

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★ 5

I’ve been to several gyms over the years, but the LA Fitness in West St. Paul really stands out. From the moment I walked in, the staff was incredibly welcoming, knowledgeable, and genuinely helpful. They didn’t just try to sign me up and move on — they took time to answer my questions and made me feel like a valued member, not just another number.

The facilities are clean, well-organized, and fully stocked with modern equipment. Whether you’re into free weights, machines, or cardio, they’ve got what you need. I’ve never had to wait long to use anything, even during peak hours.

But what really makes this location special is the customer service. Every staff member I’ve interacted with — from the front desk to the personal trainers — has been friendly and attentive. You can tell they actually care about your goals and your experience in the gym. One of the managers even remembered my name after only a couple visits. That kind of personal touch is rare these days.

I highly recommend this location to anyone looking to join a gym where you feel respected, supported, and motivated. Five stars all the way — this team deserves it!

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★ 5

First time working out at this LA Fitness location. Great service, clean space, staff is very friendly and welcoming. Happy to add this location to the top of my gym list

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★ 5

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★ 4

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★ 5

LA Fitness in West St. Paul has an amazing atmosphere! The staff is super friendly and always willing to help. The variety of equipment is fantastic, and the classes are fun and engaging. Plus, the gym is always clean and well-maintained. Definitely a great place to work out!"

Carter and Deshawn and Kayla and Darwin Gave me the best experience I have ever had

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★ 5

Went in to buy a day pass for the sauna because I was sore and the one at my gym is busted. Front desk guy with dreadlocks gave me a 7-day pass to check out the gym as well as other LA Fitness locations. That was really cool and unexpected. No frills with the sign-up either, which is always appreciated. It was a busy evening but the gym has everything you need and nobody seemed to be bothering anyone. Sauna was a lot hotter than the one I’m used to, in a good way.

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★ 1

How difficult is it for the employees to show up on time and unlock the front door? Apparently this place can’t figure it out. Looking forward to getting a credit on this months bill. Or better idea show up and open the place on time.

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★ 1

There is a recent video trending of a man being rude and racist to some ladies at the gym. One, why didn’t anyone at the gym intervene? And secondly, is that man allowed back in the facility? Ignoring the problem makes the gym complicit.

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★ 5

The front desk staff is respectful and very helpful, if you’re looking to play basketball, this is a great gym to do it at!

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★ 5

Love the sauna and all the amenities it has to offer ❤️

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★ 5

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★ 5

Great gym and amazing team! Darwin is super helpful!

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★ 4

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★ 5

Very friendly place. Very helpful with customer service, allowed my friends to come by ending the rules a little which was awesome! Been here for 5 months pool and sauna are amazing.

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★ 5

Never thought I’d give an LAF 5 stars but the staff here runs one of the best clubs in the country… Huge shoutout for Sanna at the front desk for always being friendly and helpful! Also the real MVPs are the cleaning crews!! 100x cleaner than Xperience, that place is freakin gross. This LAF is one of the cleanest clubs in the country! It gets a bit crowded during busy hours but since I am always here right when they open in the am it doesn’t bother me

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★ 5

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★ 5

I had another outstanding experience. The staff was fantastic, always ready to resolve any issues as I travel between NYC and MSP. The gym is affordable, great equipment, and has a welcoming, home-like vibe. Special thanks to Darwin for setting everything up. I highly recommend it.

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★ 5

If your looking for a membership with a variety of lots of equipment, a pool & basketball court and sauna.
Customer service is awesome and the mangers Darwin & Uziel are a great team at the club. They have gotten the hours extended in the last several months, reopened the Kids Klub so parents could have affordable child care and they just got a couple new accessories & a new workout piece of equipment.
Aquí también tiene tiene gente que habla español que ayuda con la membresía y cualquier pregunta que tengas sobre entrenamiento

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★ 4

This is a smaller gym compared to other locations, but it’s by far the cleanest and with updated machines. I’ve gone at different times of the day and appreciate that someone (especially the older man) is always cleaning. Even at the busiest times, I never have trouble finding a cardio machine, and folks tend to move on quickly from weight lifting machines. I’m thankful that the basketball courts aren’t as rowdy and disruptive as other locations like Edina and Richfield. The classes are also good. With the exception of two staff, the front desk is what I expect from gym employees (not very attentive). A few suggestions:

1. Clean and wipe out the inside of the lockers (some are dirty from muddy shoes).

2. Raise the height of the coat rack in the women’s locker room (it’s the height of kindergarteners, so coats automatically hang on the floor).

3. Replace the sanitizing wipes with spray bottles and paper towels (like Planet Fitness). The wipes seem wasteful as some people pull a ton out at once, causing them to run out quickly.

4. Have cleaning staff dust and wipe down the machines. Even with sanitizing wipes, not everyone cleans the machines after using, and some are dusty and grimy (especially the cup holders on cardio machines).

5. Improve the air flow (maybe install ceiling fans or run a few air purifiers). It gets musty and funky in this location really quick (especially in the weight lifting area), and hits you as soon as you walk in the door. I sometimes go to other locations so I don’t have to smell the funk.

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★ 1

Great Facility, But One Staff Member Ruins the Experience

I’ve been a member of this gym for a while now, and overall, the facility is great. The equipment is well-maintained, the classes are fantastic, and the location is convenient. However, my experience has been consistently marred by one staff member who is incredibly rude and unprofessional.

On multiple occasions, I’ve interacted with this guy ( black guy with braids , and his attitude is dismissive, condescending, and outright unpleasant. Whether it’s a simple question about equipment or a request for assistance, he responds with impatience and a lack of respect. It’s disappointing because the rest of the team is friendly and helpful, but his behavior really detracts from what could be a 5-star experience.

I hope the management addresses this issue because it’s starting to make me reconsider my membership. A gym should be a welcoming and motivating environment, and this kind of attitude is the opposite of that.

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★ 1

I have been a member at this LA Fitness location for some time, and overall, it is a well-maintained and convenient facility. However, there are a few concerns that I believe could be improved to enhance the experience for members.
1. Locker Room Cleanliness – The floors in the locker room often seem to go without regular sweeping or mopping, especially during the winter months when members track in mud and debris. This makes it unpleasant for those changing into pool attire, as walking barefoot on dirty floors is far from ideal.
2. Pest Issues – I’ve noticed ants in the locker room, as well as fruit flies in both the pool area and locker room. Implementing routine pest control treatments would greatly improve the cleanliness and overall hygiene of the facility.
3. Shower Water Temperature – The showers frequently run cold, making it uncomfortable for members trying to rinse off after a workout or swim. It seems like there may be an issue with the water heating system that needs attention

While the facility itself is nice and offers great amenities, these issues can be bothersome. I hope management takes the necessary steps to address them, as doing so would greatly enhance the overall experience for members.

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★ 5

This facility is clean, well-maintained & well laid out. I really appreciate the layout of the locker & spaciousness of the dry sauna. The Apple Valley gym could take some tips!

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★ 1

The showers in the men's locker room are always cold. There never seems to be hot water.

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★ 5

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★ 1

The person checking me in Darwin he stated in front of my significant other that I should
"come alone and when I want to get out the house." Signaling alone it was creepy and made me feel uncomfortable and as if right now the service at the other gyms are better

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★ 5

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★ 5

As my gym closed down unexpectedly back in October, I had to find a new one that met or exceeded my expectations, and this location did just that! They have a great variety of machines, free weights, and a separate cardio area on the second level. Furthermore, they even have a turf area for exercises that require more space. The staff at LA Fitness are very kind, and you can tell they genuinely care about you and your fitness journey. I had the privilege of trying out the personal training program, and not only was it fun, but it was also very informative. I worked with the trainer Tyler Schmidt, and in just my first month, I've seen results that I don't think I would have achieved on my own. Additionally, If needed, canceling the program is an easy and stress-free process. I absolutely love and enjoy coming here about five times a week and would highly recommend it to anyone at any experience level looking to start their fitness journey.

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★ 1

Front desk employee was unhelpful and mildly disrespectful so I just left…it is what it is.

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★ 4

Nice size and a full size b ball court but did have a couple dead spots and could have used a dusting for sure. Good atmosphere though.

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★ 5

Can we PLEASE get punching bags?? Oakdale is now closed, and others are just too far. I highly recommend LA Fitness.

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★ 5

I had a great experience with my son DeShawn at the front desk took great care of us and gave great service. Their basketball court is way better than the university LA fitness DeShawn needs a raise please and thank you

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★ 5

I'm writing this review as someone who is very new to working out, and not very knowledgeable when it comes to workout routines or gyms in general. From day 1, the staff here has been incredibly helpful; Darwin and the entire membership crew have provided thorough tours of the facility, clear descriptions of the membership tiers, and detailed instructions on how to use the LA Fitness app to check out classes and membership perks. I have called with questions a few times, and the team there has been quick to answer, or have graciously taken my number down to give me a call back when they have an answer for me.

This is a great location for a gym membership due to:
1. The awesome staff
2. The location / easy parking / lots of parking
3. They have so many duplicates of popular machines, I've rarely had to wait to use equipment.

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★ 5

If your looking for a variety of equipment, a sauna and basketball court come down here and talk to my man Uziel… aka Uzi.

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★ 5

Es un lugar muy bonito y agradable

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★ 5

They have a really nice coustom r service was very understanding and helpful they have a lot of diffrent things to offer like basketball, lifting ,swimming, and even a hot tub this is a very cool place to check out

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★ 5

Super friendly staff they treat people good, Darwin made it real quick and easy for me not a long process at all, they have a really clean gym and pool,the work out space is great as well

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★ 5

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★ 5

Good gym. It has everything you might need from a beginner, to an experienced fitness influencer, to a professional athletic. My guy Darwin is a great dude. Runs a great club! Come check this place out and hit up Darwin!

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★ 5

Amazing place, I always come here everytime I visit town!

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★ 2

Good: Recently went in as someone else's guest. Staff was extremely nice and professional in my opinion. Lots of space.

Bad: Members. Lots of peacocking and attempting to be alpha. I get it, you are on steroids. But seriously fellas, start lifting some real weight. No reason to try and flex on people when you need knee wraps and a belt to struggle at 315lbs squats. The average member at my Anytime Fitness can smoke these amateurs. Thanks for the laugh.

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★ 5

Clean and friendly staff

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★ 5

I personally have been coming to this gym for years on end now and have never been more satisfied with an employee/sales counselor such as maddy! she’s so helpful and always has such a good and positive spirit to her and does her absolute best to make sure the costumers are satisfied with their money being well spent! THANK YOU MADDY!!

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★ 5

Has everything you need in a gym.
La Fitness did a small remodel. Add some new equipment.
Come check it out.

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★ 5

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★ 5

Nice and clean , friendly people. Never to busy to work out .

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★ 5

The cleaning man they have on payroll, is the reason I will only go to this gym!! I have been to almost every LAFitness in the area, some of them have garbage that will sit in the cupholder of the treadmill for weeks before someone finds it. The man they have cleaning the place at this one, takes a bucket of soap and water to the machines in his downtime. Can’t recommend this gym enough!

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★ 1

Worst La fitness by far in MN , I am having a skin rashes due to improperly quemichal in the pool, no hot water in the showers,hot tub always dirty lots of trash and garbage around it, light bulb in sauna it's been out for days ,basketball court sucks too dusty and no vapor barrier and those hot days it is just impossible to hoop in there entrance windows fingerprints all over etc ..

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★ 4

Great place, good equipment. They keep things clean. Closes early on key nights

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★ 1

I am furious. I went in to this La Fitness to use my one pass program and Dupree calls me to say that I didn’t complete my membership but it was to sell me on the trainer program. I told him I would think about it and he added my card on file so it would be easier to call in and say yes. Well I went in a few days later (8/23) and gave him a paper saying I wasn’t interested well they ran the charge into my account today and I got an email saying the agreement is canceled yet they took my money. I have bills to pay and they said refund will be sent via mail. I would never recommend using LA fitness!

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★ 3

I enjoy the gym, I had a free personal training session with one of the trainers which went great and they offered me a second free session. I took it of course, when I showed up today he was not present and staff just sat on their phone saying he wasn’t here yet. I waited 30 minutes and no show no call.

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★ 5

Great gym for all levels. They have a well equipped gym from machines, to free weights, to functional movement equipment. If you’re a beginner, you’ll love it here because they have basic equipment to advanced to allow you to start and get better. If you’re intermediate to advanced, you’ll love the equipment selection. Looking for cardio, they have so many pieces that you’ll never struggle finding something to use. The staff was very welcoming and inviting. They really make an effort to make you feel comfortable when you walk through the doors. Come check it out for yourself.

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★ 5

Great staff very helpful and kind also very cool community. Good basketball court. Workout equipment very clean and new

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★ 3

Management can do better. Gym is clean. Staff is nice, but they are lacking management skills.
I’m a swimmer and this has happened to me twice.
It seems they used to have a scheduled Aqua Fit class for Tuesdays, Thursdays and Sundays, but the instructor is no longer available Thursdays and Sundays. Management has told me that they are looking for an instructor.
The situation is that the students have been taking over the pool even in the middle of my practice.
That’s unacceptable, and it’s rude. Management knows about it and has allowed it for over a month.

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★ 5

Great facility, well maintained equipment, super clean & staff are welcoming and helpful. Highly recommend!!

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★ 1

The white male employee with the braided hair needs to be let go asap. Walked in to him talking down to a customer who needed help acting his membership he got through his employer. Will not be returning to this gym again will be going to the one university where the employee are respectful recommend everyone to stay away from this location 0/10 stars.

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★ 1

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★ 5

It’s a clean space and very friendly environment. Great people!

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★ 1

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★ 5

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★ 4

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★ 5

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★ 5

If you want a good facility and you're on a budget this is your go to

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★ 5

Good place to work out, if you understand LA Fitness. Diverse crowd. Pretty clean.

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★ 3

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★ 4

Store hours on weekends need to reconsider 7 pm is too early most of us work

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★ 5

The front desk wasn’t vexations.
I didn’t see any fights.
The layout was just what I was looking for.
Unfortunately I did get blown up by a creeper but it’s okay cause it was fun.

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★ 1

Aqua fit is cancelled almost every time! Get a new instructor!

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★ 5

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★ 5

Staff is always friendly. Machines always work. Always clean. Locker rooms are a little congested at times but people here are chill. Very welcoming atmosphere.

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★ 5

We want gym to open on weekends till 10pm
24/7 5:00AM to 10:00pm please

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★ 3

Good amount of well maintained equipment mrans good availability for use. Group classes are great.

Wish i could say the same of the locker room. Floors are covered in grime leading me to believe they are cleaned only weekly at best. Trash accumulated in the corners... even the shower stalls. Halfway through my shower, I realizedhe shower stall I used was infested with some kind of fruit fly insects crawling all over the walls. 🤮🤮🤮

I'll probably come back, but I'll plan on showering and changing at home from now on.

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★ 5

Spacious with a variety of equipment, love the hot tub and dry sauna features too. Everything feels clean. Even with many people at the facility, it doesnt feel overcrowded

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★ 4

Place is nice and clean small but has a lot of equipment. Has not changed

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★ 1

Employees came off extremely disrespectful. I had sent my friend a VIP guest pass so we could workout with each other. Front desk tells my friend that one of the agents could help him soon . The agents completely ignored him for 25-30 minutes. So I asked the front desk to get him help, the agents just pushed the front desk guy away. Completely unacceptable for a business to be like this. Will never be going back.

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★ 4

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★ 5

SO clean, not crowded.

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★ 3

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★ 2

Many pieces of equipment have been down for extended periods of time for repair, with merely a paper "scheduled for service" label placed over the equipment and no updates or projected resolution time frame. I've been a member for a few years, and this is by far the worst I've ever experienced. When you contact management to request an update, they have little more to say than the service has been requested. Furthermore, the sauna isn't even turned on when the gym first opens in the morning, forcing members to turn it on so it may be utilized, but because it takes so long to heat up, it's only beneficial to the next person. If you don't need access to a pool or a basketball court, you'd be better off at a Planet Fitness or comparable facility that maintains its equipment better.

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★ 5

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★ 5

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★ 1

The gym itself is nice but I constantly have to request for the sauna to be turned up or even be turned on and never actually get to use it. Oftentimes it’s only set between 70-90 degrees F.

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★ 5

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★ 5

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★ 1

Again, driving here at 5 am and the club is unopened.

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★ 5

Helpful and friendly staff, great facility that is quite well kept.

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★ 5

great place to workout

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★ 5

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★ 5

A nice gym to go to for an inner city ring suburb. An older gentleman who apparently has to be some upper management there's always walking around and checking on the facility. Never had any issues.

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★ 5

Great gyn!!!! It's clean, the staff are helpful & friendly

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★ 5

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★ 4

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★ 5

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★ 1

Problems with staffing and getting open on time consistently, otherwise a good club.

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★ 3

The 5am are very inconsistent on showing up unlike other gyms I have belong to. This is why I stopped going to this gym.

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★ 5

Very clean and well appointed. Not every LA Fitness can brag on these two things, but this one definitely can. Lots of free weights, machines, cardio, and a body weight area. Wasn't too crowded on the night I was there, 7:00 on a Monday. The locker room was clean (that's a big deal), and the sauna was HOT! Great and much needed workout after a long travel day.

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★ 2

Lots of equipment down for repair for extended periods including one of the few bench presses, one of the two squat racks, lat pull down, a crunch machine and more. Many more in service but in need of repair. Been a member since the week it opened and this is, by far, the worst it's ever been.

Update. Situation has finally improved after my original post. Only saw one piece of equipment down today.

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★ 5

Very nice location. All of the equipment was working and was very sanitary.

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★ 5

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★ 5

Great place.

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★ 5

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★ 5

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★ 4

Has more than everything you need, and you get one free personal training session with your membership too. The staff are super nice and I'm familiar with most of them at this point... Definitely more bang for your buck than anytime fitness or 24 hour fitness.
The busiest day to go here is probably Monday the least busy being Saturday or Sunday. The busiest times at this place are usually the early afternoon (1 ish) and then especially 4:30 to 7:00 PM when most people get off work. During the busiest times it's hard to get certain machines, a rack, or a bench. Gotta keep a close watch for someone to leave so you can snatch one up.
Most people are quite nice and just mind their own business.
I rate 4 out of 5 because they take a long time to repair and maintain their equipment. It's been a month and the pads they removed on many different machines and benches (which makes them unusable) are still not replaced. Right now, there's only two useable benches, one useable leg extension machine, and one (of three!) Useable lat pulldown machines. Additionally, a while back one of their barbell racks broke and that took months to get fixed. Note there's only two racks in the entire gym to begin with, but at least the broken rack was still useable🤷‍♀️.

Source: Google

★ 1

I’ve been here for 2 months now and there are several machines that have been broken my entire time here. Several weeks ago they removed the seat pads from dozens of machines all at once and they have yet to be replaced. With all the broken machines and only one functional squat rack, this gym should be half as expensive.

Source: Google

★ 5

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★ 1

I really didnt like the layout. Somethings off about this one

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★ 1

Worst la fitness ever... Every time I try to exercise you can count on it there is a real creep coming up behind you touching on you and stuff and being socially awkward. Live your life the way you want to, yeah I get it but don't dictate your creepiness on other people thank you very much!!! Also, I would like to focus on my workout without the group therapy session that comes with it in 2023. Go get therapy in a clinic, not at la fitness. ✌️

Source: Google

★ 5

Great work out gym, I really appreciate the staff that does the cleaning there always cleaning out the hot tub. Vacuuming the facility, and whipping down and cleaning the machines. I love going during the day, less busy and a great amount of room to work out , plus I love the sauna when it's not to busy

Source: Google

★ 3

I've been to many of the LAF around town and this club is one of the most crowded. Also, also very warm and stuffy inside during the spring and summer, they skimp on the AC...please turn on the AC so it's comfortable for your members.
Thank you!

Source: Google

★ 4

One of the better La Finesses. Machines are in good shape and reasonably clean

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★ 5

Very clean! Staff is nice.

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★ 4

Great staff!

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★ 5

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★ 3

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★ 5

Nice customer service and clean service

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★ 5

Casey did a great job in setting my roommate up with a membership that fit her needs and was helpful in explaining all the various options with the club. Great customer service!!

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★ 5

The classes are great!

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★ 1

The last 2 days I’ve wasted my gas and time driving to this location in the morning. They couldn’t even have staff to open the gym. I waited until 5:40 still just 20 customers in the parking lot waiting. All the showers in the mens stalls are full of flies and gnat. As well as being under cleaned.

Source: Google

★ 4

Planny space

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★ 5

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★ 5

I loves this gym but thy just need a boxing bag 🥊

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★ 3

Pros: Dawn's aquafit class is super fun and top notch. I enjoy so much and with a really great group of people! Swimmers are gracious about lane sharing. Pool area is clean, and cleaning staff work hard and do a great job. Signing up was hassle free, most staff friendly and attentive. Cons: Pool is 14 and up, but doesn't matter, older kids play across lanes, kids in the hot tub, large unwelcoming groups in the hot tub who stay put for a long time. Sauna where workouts continue with loud music, videos, and even phone calls with camera on/FaceTime. Women paint shower walls with hair and nearly every shower has some. Doesn't seem like it should be a janitorial task, ladies, disgusting. I could ignore for the benefits at this club, but I dread going after recent experiences. Ready to cancel.

Source: Google

★ 1

I have been a member of this gym for two years with no problems! The day my snow boots are stolen (not locked because it was a snow storm and they barely clean the bottom of lockers) the managers only response is “We have signs all over saying lock your things we are not responsible” not a SINGLE apology, not a process to see if they can see who did it, NO SOLUTION just denying liability! I wasn’t making the gym responsible I was asking for assistance in how violated I felt being stolen from while in their establishment! So clearly the gym knows there is a problem and doesn’t desire to make its customers feel comfortable only the thieves!!!!! I haven’t been back since!

Source: Google

★ 1

Wouldn't recommend this place not even someone in desperate need of a workout. Guy claiming to be a general manager by the way who is NOT THE GM. By the Name of DEAN came into the gym yelling at a gentlemens young children stating kids couldn't be in the gym right after he was the one who checked the 3 of them in. Many people have this on video as they began recording when the employee came in shouting at the children who were simply just playing basketball alone peacefully . Dean was yelling cussing in front of at least 20 others in the gym .

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★ 4

Nice smaller LAF club (without racquetball).

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★ 5

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★ 5

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★ 2

The place is way over crowded, you sold too many memberships. Growth is positive, but if you want that, you need to offer something positive to people who have been with you for many years, like extension of your riddiculous open hours.

Source: Google

★ 1

STAY A WAY FROM LA FITNESS! The personal trainers is not professional. When you sign up for membership the personal trainers named Kyle and Joe Perrone, who is the manager of the personal trainers, will offer you a one hour free personal training session. If you agree verbally to one hour session they will have you sign papers. You think you're signing one hour only but you're are wrong. Unknowingly you are signing a contract for six months of personal training which cost $420 and up.They will take out your money from your account because you have a Gym membership there without your permission and the personal trainers can access your information in the system because you have a Gym membership. I went there to talk to Joe Perrone personal trainer manager he told me they wouldn't cancel and I need to pay for $600 which I never gave them permission to charge me. Kyle charged me two months $840 for personal training he never give me. I don't have a problem with Dean which is nice guy and very welcoming he signed me up for Gym membership. RAN AWAY FROM THOSE PERSONAL TRAINERS KYLE AND JOE.

Source: Google

★ 1

La Fitness will some how find your card info and charge you for services you never received or requested stay far away from this specific location. Absolutely no integrity or remorse when it comes to their actions

Source: Google

★ 1

BEWARE - if you're elderly - they won't assist in figuring out how to use the machines without locking you into a year long personal training contract - which you don't receive a copy of so that you can review or cancel without paying almost the full price of the year long contract - even if you don't use it. If you're transferring from the YMCA or something - go to planet fitness they're so friendly and helpful there, wish I had gone there instead.

Source: Google

★ 2

Showers and sauna can be cleaner...

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★ 5

Very clean with very diverse and friendly members. I wish they would go back to longer pre-covid hours open.

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★ 5

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★ 5

I've been to several LA Fitness locations and this West St Paul location had the cleanest facilities and nicest staff.

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★ 5

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★ 5

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★ 4

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★ 1

Went in to check the place out with guest passes. No greeting. No Tour. Bad customer service.

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★ 4

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★ 5

Excelente lugar para sacar el stress y ponerte en forma

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★ 5

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★ 1

This is a decent gym. Unfortunately, the staff is second rate. Front desk is unhelpful and vexatious. Management does not return phone calls. I’ve seen staff accost patrons. Fights! You can get a better experience elsewhere. Hard pass

Source: Google

★ 5

great Tour and possibly signing up great stuff

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

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★ 4

Hygiene people, Hygiene… 😵‍💫

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★ 3

Solid gym for the price, and they offer everything from gym to pool to sauna. Best price for a full fledged gym in MN last I checked, BUT the hours are atrocious half the week from Friday - Sunday. 3 days of closing super early is why a lot of people have quit and gone to the gym a couple buildings over that is open 24/7. Unless you want the basketball court, sauna, or pool the other gym is better value.

Source: Google

★ 1

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★ 1

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★ 5

I love the look and design. Very professional people, one of my favorite, if not, my favorite LA fitness locations.

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★ 5

Cleaning staff is always working hard

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★ 1

This gym has always been a bit dumpy, but it's gone significantly downhill. Around a dozen pieces of equipment that are out of order, fights break out which staff has participated in, dirty equipment, personal trainers that stand around chatting while hogging pieces of equipment (their obese clients prove they're terrible at their jobs), etc. Overpriced for a mediocre experience.

Source: Google

★ 5

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★ 5

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★ 3

I had a billing issue and the membership manager is going above and beyond to help settle it for me. This place is great at developing customer service relationships and ensuring satisfaction.

Source: Google