★ 1

Visiting from out of town and was looking for a gym to drop in at. Website says this location is staffed Saturdays 9-12pm. Showed up, sign on the door says the same thing, yet the door was locked. Called the phone number listed and no one answered.

Update your hours.

Source: Google

★ 1

Honestly, this is a very difficult location for me to workout at. Besides not having a great equipment selection, it is often dirty. The AC is unable to keep up with the heat, so it's unbelievably warm on hot days. The bathrooms are often not properly stocked as well. If the weather outside is decent & a staff member has cleaned recently, it's adequate. Otherwise, I will seek out nearly any other Snap location.

Source: Google

★ 1

I’ve been trying to join this gym for months, and the experience has been nothing short of exasperating. The staff hours posted on the door are misleading, and despite leaving multiple messages, it took ages to get any response.

When I was finally contacted, I was told to stop by to get set up. Upon arrival, I was then informed that I’d need to return the following day to speak with the owner, Famatti, who was supposedly guaranteed to be onsite between 4:00 and 7:00 PM. I arrived at 6:29 PM—well within that window—and unsurprisingly, Famatti was nowhere to be found.

This level of disorganization and disregard for people’s time is unacceptable. If this is how prospective members are treated, it raises serious concerns about how the gym is managed overall. Businesses don’t survive long when they operate this carelessly. At this point, it feels less like a gym and more like a guessing game. Very disappointing.

Source: Google

★ 5

Great people and a very clean place!

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★ 5

A clean gym with a great atmosphere and equipment. Definitely recommend!

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★ 5

Great experience with the trainers here. I learned proper techniques that have stuck with me ever since!

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★ 5

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★ 5

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★ 5

Experience was great!

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★ 5

The gym is very clean and the staff are very polite. I love going there!

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★ 5

Awesome place. Ease of use is what makes it best for me!

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★ 5

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★ 5

Clean, friendly and LOTS of equipment!

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★ 5

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★ 5

Management is friendly, gym is clean and has most equipment needed to follow a program. I love that everything is close together which allows for super-sets to quick and easy.

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★ 5

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★ 5

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★ 5

Mati at Snap Fitness Stillwater is so welcoming and personable every time you go in! She’s a great personal trainer, and very helpful and motivating if you need any support or encouragement. The gym is always well maintained and clean too!

Source: Google

★ 5

I got a year membership last year at Snap fitness. The trainer trained me on things I didn't know how to do like even walk on a treadmill. It got my heart rate up which I had never done before with the trainer. I liked having my heart monitored and it was really neat!

Source: Google

★ 5

I am a long-standing member of this gym and have really enjoyed the expanded facilities, new equipment, and helpful app.

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★ 5

Great place to workout! Has everything you need and the manager is awesome!

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★ 5

It is an amazing place, and it's never too crowded to get on all the machines that you need!

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★ 5

Loved my experience with Mati and Snap Fitness in Stillwater! I lost my goal weight during the 6-week challenge period and also improved my strength, endurance and joint performance. Appreciate the specialized plan for my age (60’s) and activity. Back doing what I love.

Source: Google

★ 5

Snap Fitness has a great variety of equipment, a clean environment, and friendly staff, and the 24/7 access is the cherry on top!

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★ 5

Snap fitness is amazing! Mati was such a great personal trainer and knew how to push me past my limits in the best way!

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★ 5

Amazing place! Almost impossible to cancel your membership as nobody is ever there!

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★ 5

I had a fantastic experience with the trainer. She was very patient and her training and guidance was really great. She built my workout plan according to my needs. Also all the equipment is well looked after. I would recommend the trainer and gym to anyone. Great place and person.

Source: Google

★ 5

Clean environment and friendly staff

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★ 5

Mati is a great trainer and SNAP in Stillwater is an excellent gym 💪💪

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★ 5

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★ 5

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★ 5

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★ 5

Snap Fitness is a great place to workout. I started out back in May of 2024 doing a six week training program with a personal trainer, Mati. Mati was very helpful and informative. At the time, I had just broken my wrist and Mati was able to create a workout program around my injury and also helped me with strengthening my wrist. Snap Fitness is a very friendly place to workout. The place is always clean and very welcoming. Snap Fitness is a place I look forward to going to.

Source: Google

★ 4

I like that Snap is open 24/7. Snap has all the machines and free weights I need.
Also like that I can visit any Snap location I want.

Source: Google

★ 5

I’ve had a great experience working out here! The people are great. There is plenty of equipment. The gym is not super busy and is open 24 hours so I’m always able to get a good workout in.

Source: Google

★ 5

Clean, quiet, haven’t had any technical issues with my membership card

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★ 5

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★ 5

I love the flexibility of going whenever I can. The staff is so nice and ready to help when needed. I enjoy the different equipment they have.
Paula S.

Source: Google

★ 5

Always seems clean and staff is available via email to answer any questions.

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★ 5

Great facility, kept clean, and lots of variety of equipment to use. Glad to have a membership here!

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★ 5

I really like this Snap Fitness location. It has ample equipment both free weight and machine. It’s also a large and well kept space!

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★ 5

This facility is always clean and put together. Staff is amazing! We definitely enjoy going!!

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★ 5

Snap Fitness Stillwater was a perfect place for me to go to. I am retired and had never been to a fitness center before. I was able to slowly learn how to use the machines in a great environment. Faamati, the manager, is great and always helpful, but the coolest things are the other members. They come in all shapes, sizes, and ages and are friendly, polite, and supportive. I highly recommend this center for seniors.

Source: Google

★ 2

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★ 5

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★ 5

Snap Fitness in Stillwater, MN is a great place to meet your fitness goals! Snap is open 24/7 - 7 days a week, which makes it convenient for everyone. Snap has everything you need for the optimal workout. Ashley manages Stillwater really well and is friendly and helpful.

Source: Google

★ 3

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★ 5

I have been going to Snap Fitness for 2 1/2 years. I really like all that it offers and love my workout time each and every day. I really like how clean and quiet it is. The members at Snap Fitness are very polite, kind, and respectful. There was about 1 1/2 months where the manager had a maternity leave and couldn't get someone to fill in for her - so it did get a little dirtier, but now is in the process of getting back to normal!! Thank you!! There is always plenty of equipment, etc. to work with during the time you are there.

Source: Google

★ 5

Love my snap!! Everything is so clean! No problems with machines like other gyms I've been to. Ashley is a fantastic trainer love working with her very knowledgeable about certain areas that need the extra work or not so much work. Glad I joined Snap!!

Source: Google

★ 4

Clean, and staff is always helpful, and friendly. Its a nice community/neighborly feel! By

Source: Google

★ 1

The gym is rarely staffed which means it's filthy, bathrooms are dirty and often not fully stocked, modifications to memberships are impossible to get done over the phone, machines break and go lengthy amounts of time before getting addressed.
Had a pair of headphones stolen and was given the "our cameras weren't working" excuse, still not convinced they actually work, there's no recording light on them
Currently there is a leak in the ceiling draining into a garbage can with gym mats around it soaking excess water up, it's been like this for 3 days now.
Hasn't been vacuumed in a while, there's metal shavings and debris along with general dirt and grime all over the floor.
Very disappointing for what used to be a decently ran gym.

Source: Google

★ 1

What a total joke of a company. I lost my key card, possibly left it in the gym. Have been calling and emailing the local contact and corporate office for a week and half. Every day 2-3 times a day to try to get a hold of someone. NOTHING from anyone i.e. corporate in Chanhassen or the Stillwater location. The SW owner seems to be MIA. Only possible thing is the VM system is broken and the voicemails aren’t getting through. It clicks and hangs up after you leave a message which is weird. But no response from anyone via email. Also, there is zero info on when an actual manager or owner is on site. I will never ever recommend SNAP to anyone after this experience. With Planet Fitness, River Valley, and soon to be Orange Theory this place will go belly up with this level of customer service. Now I’ll be calling my bank to stop payment on dues.

Also, equipment is old and outdated/janky/needs repairs. At $40 a month it’s not super expensive but not a good deal these days for what you get. It’s almost as bad as the junky Cub Foods up the street. For having corporate in your backyard you’d think SNAP would have the best gyms around.

Source: Google

★ 5

Love this place, never too busy.

Source: Google

★ 1

I would give 0 stars if I could.

If you’re interested in joining, plan an extra 15 minutes for every workout to clean up after others before lifting a weight. Management is near nonexistent and it shows is the overall cleanliness of the gym. Bathrooms are disgusting, weights are everywhere, and machines are in poor condition. Management shows no intention of holding members accountable for putting weights away and wiping down equipment.

It appears as they may be in between managers, so I’m hopeful this will change but this has been the current status for the past 18 months through 3 managers.

If you take your health and fitness seriously, just know that this gym does not. Join at your own risk.

Source: Google

★ 1

I would like to give this place zero stars! I have visited this gym on occasion since January and since then I have noticed the cleanliness go downhill....and fast!! A few weeks ago I was there and I was disgusted by the filth of the bathrooms and the equipment. Snap Fitness should remove their name from the outside of this place!

Source: Google

★ 5

Really clean with good equipment selection.
Never too crowded and convenient to access in my busy life. Staff is friendly and flexible in regards to individual needs.

Source: Google

★ 5

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★ 5

I love the ability to feel like I’m in my own personal gym when working out & I love that I can workout at anytime that works best for me. Everyone who is here is respectful and allows you to workout without being bothered which I love since I don’t always have a lot of time and am typically just trying to squeeze in my workout with my crazy schedule.

Source: Google

★ 5

New management keeps it clean andwer phone calls or call back if you have questions. Good price also.

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★ 5

I like the recent renovation, the community is inviting and there is a wide variety of equipment.

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★ 5

Lots of options for everyone, no matter what type of fitness level or goals.

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★ 5

Very clean and bright. Nice, friendly community!

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★ 5

I've been a member of this Snap location for many years. During the past year, the owner made a number of changes that have greatly improved the facilities and operations. In particular, I'm impressed with the two managers, Lauren and Ashley — extremely friendly and professional.

Source: Google

★ 5

When I started coming here after covid I was nervous. But the staff is super friendly and the owner is great!!! Very clean all the time and easy to reach staff whenever needed. Usually not busy so I feel very comfortable working out here.

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★ 5

I have been a member here for many years. The new management has done a tremendous job at keeping the facility clean. Lauren and Ashley are friendly and informative. I would recommend this gym to anyone looking for safe, quiet place to work out.

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★ 5

Great staff. Clean and motivating environment.

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★ 1

Hopeless in trying to cancel membership. Cannot get in touch with a manager. Corporate just re-routes you back to the local facility. Terrible location backed by a lousy corporation.

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★ 1

This place is a pig pen. The owner doesn't even care enough to put paper towels in the dispensers, or the decentcy to keep the gym marginally clean & organized. The up-keep is very un-kept at the Stillwater Snap fitness!

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★ 1

I am on my second official credit card dispute after effectively cancelling my membership. Unprofessional and inconsiderate. I cancelled my membership after two managers quit and the place became extremely dirty, unkempt, and smelled like a cat's litter box.

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★ 1

Since I started in October I have never seen any menagment it's very dirty I feel like I'm working out in a dirty garage I have had strep and sick way to often 🤔 Wonder why I am now looking for a different gym. Too bad it's very convenient that you could just swipe your card and go anytime you want this is the Stillwater one maybe when they're done with the remodel it might be better.

Source: Google

★ 3

Easy to join, impossible to end membership! Don't do it! After several attempts, including stopping by location, emails, written letter returned to me, leaving the letter at location desk, many phone calls with request of a return call from management there is still no response after 2 weeks. Worst management ever. Cancellation of credit card is only option.

Source: Google

★ 5

Great gym. Low monthly fee.

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★ 4

Nice for the price!

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★ 1

The staff is great, everything else not so much.
The "gym" is the size of a locker room, the machines are so old you can often find people dusting them off with tiny brushes and sometimes they yell out I found one for the museum! You will not find rules posted anywhere inside, this is the wild west. People drinking pop and eating snacks on equipment, small children building things out of all equipment they are able to lift in the free weight area when people are trying to workout, people constantly jumping back and fourth between two machines while leaving their lifting potion they cant wait to have on a 3rd machine, and some will leave jackets / keys / anything you can imagine all in different spot on any given night. TIME TO SWITCH GYMS, there's other issues too but i'll let you discover those treasures for yourself.

Source: Google

★ 5

Open 24/7. This facility is kept nice and clean. The treadmills are great! And they have one stair climber too which I don't see many of these anymore.

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★ 1

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★ 5

Very friendly atmosphere. No one bothers you there. No locker or shower but it's a small franchise gym which has everything you need and nothing you don't.

Source: Google