★ 4

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★ 5

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★ 1

Kick us out because we were sitting down doing nothing

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★ 5

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★ 5

Due to poor experience at a nearby YMCA I switched to this location. They are far more friendly to people and are good with scheduling. They post the schedules for the pool, workout group times and racquetball requests. I love this place and feel it's far better. The few times I've had issue with racquetball courts the staff have addressed the other people and showed that I reserved the court for the time. I've spoken to the managers about the pool and they always have lanes open for open swim while giving the groups decent room to exercise. The gym is also very clean in the locker rooms and exercise areas. I am thankful for this gym not judging me immediately or letting other customers have higher priority. There is definitely more equal age range between older folk and middle to teenagers age range compared to my former gym. I definitely recommend this gym.

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★ 5

What can I say, except this YMCA is perfect. It is always well staff with friendly and helpful individuals. The facility is immaceulately clean, the weights area has everything you can need, including plenty of various cardio equipments. The weights and machines are well maintained. The classes here are great I attend body pump once a week with some friends and we love it, its a nice way to break up the monotony of lifting. The pool is exaclty what you need it to be for any type of swimming, as is the outdoor water park and slide. People using the facility are respectful and concious of cleaning after themselves. All in all this place rocks.

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★ 5

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★ 5

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★ 5

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★ 5

Everyone was friendly and the facility was very clean.

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★ 3

its decent, the staff is friendly
they dont have an egym. that doesn't bother me. the gym seems older, the lockers are rusty. but overall a great workout still. moved to a three as i watched 2 trainers working with clients and they did not have them wipe down the machines. gross!!!

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★ 5

Great place. My son took swimming classes there. Awesome priced. I’m the guy that mows it weekly so if you see me out there, throw a hello out there

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★ 5

Excellent facility with nice people and lots of machines and weights and pools and things to do

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★ 5

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★ 5

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★ 4

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★ 5

Employees are great. The place is always clean.I love it

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★ 2

I would be giving a much better review if this was a couple weeks ago. Never had any problems until a couple weeks ago when the kid stuff teachers tried disciplining my child who is 3 a day after he had bad behavior. When I confronted the teachers about the issue I was met with hostility and was told I should stay home with my child and that they were practically raising my child for me. This doesn’t make sense as I take my child to kid stuff and the gym an hour and a half out of the day about 4-5 days a week or whenever we decide to go. It is part of my routine and my son’s routine and I pay for my membership just the same as everyone else. I should be allowed to bring my child in for the designated amount of time with being guilted by his supposed care givers that we are there too often. I’ve also never heard my child say I hate to anything until he said it about his teachers. That’s says enough for me. Maybe decide whether you want your children to be cared for correctly before going here. AM kid stuff teachers are who the issue was with, no one else. If I were reviewing everywhere besides kid stuff they would’ve gotten a five star review.

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★ 3

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★ 5

i come to the ymca almost every single day and i enjoy it very much! the workout room is clean and easy and the outdoor pool and park are wonderful on a nice day! i love to swim in the pool and use the diving board and indoor pool! its great to come for a workout or a family swim!

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★ 4

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★ 5

Get yourself and kiddos enjoy the outdoors and indoors, get to ymca and see what you can do.

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★ 3

This YMCA offers a solid fitness experience, though there are a few things visitors should be aware of before arriving. On the positive side, the facility has plenty of workout equipment, from cardio machines to weight training options, making it easy to find space even during busy times. Whether you’re doing a solo workout or joining a class, the gym seems well-equipped to meet a range of fitness needs.
However, navigating the facility can be a bit confusing, especially for first-time visitors. There was no visible signage or map available, which made it difficult to find certain areas, such as the locker rooms or specific workout sections. A posted directory or clearer labeling would go a long way in improving the overall user experience.
Regarding lockers, it’s important to bring your own lock for use in the locker rooms, as they do not provide them. There are also a few lockers available outside the locker rooms that don’t require a lock or a quarter, which is convenient—though we did accidentally insert a quarter into one, and unfortunately, there was no way to retrieve it.
Overall, the White Bear Area YMCA has the essential features of a good workout space, but small improvements in signage and clearer locker instructions could make it much more user-friendly. If you’re prepared ahead of time, it’s a great place to break a sweat.

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★ 5

Lots of lap lanes available and well spaced out weight room.
I love coming here!

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★ 1

We’ve used summer power for 4 years. Each registration year is worse than the last. The program itself is usually great. A few bad apples here and there. But the programming is good. However, the website, the tech, the production for the registration is abhorrent

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★ 1

Front desk staff is SUPER rude, especially Ashley. Sarah Rae is very unprofessional, she called me back to back 5 times in a row and on separate phone numbers from the times of 3:37 - 4pm when I finally had to hang up on a business phone call. The old women are bullies and will not move in the locker room and use up the family locker room that is meant for family. I have addressed this issue before and they say work around them.

Save your $$$ and get a membership to the Shoreview Community Center where your tax dollars are used for good.

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★ 4

Great new lift equipment.. But today 5 of tall seat down bikes all had a bad screen. One seat broke. I hope weigh tnew lifters will but things away and not like before just drop it on floor and walk away.. Back today again 5 machines all in a row. Screen out, seat broken , tv screen all fuzzy better days are coming

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★ 5

It's everything you could ever want in a gym! A fantastic weights room and cardio room in one. 3 giant pools and a diving board. Two basketball courts and friendly people! Plus, the outside area surrounding the gym is loads of fun to walk/run through. Frisbee golf is always a good time, especially when smoking green. I meant this review for this gym, but I posted it about another YMCA by accident. I didn't realize until a few years later. Sorry!

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★ 3

Let the staff know there's 2 whitebear locations. Not just the one. Better to say orchard like the members do, so the staff knows the difference between, community center, and orchard, LIKE WE DO.....

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★ 1

The ladies in the front desk are rude

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★ 1

When I was swimming in the laps I saw a rat running through the swim area. I told the lifeguard and he said he saw it and just completely did nothing! Later when I was leaving I asked what happened and he said he just saw it go under the bleachers by the swim team area?? Is this sanitary

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★ 3

I am a member at a Y in another state but have been working in the area for a few months now. This was the first gym that I visited in White Bear. The staff at the front desk was very nice and welcoming. I am somewhat disappointed by the weight lifting area compared to other Y's I've visited all over the US. The equipment is somewhat outdated and there are so many cardio machines compared to the amount of people that actually use them. There was a lot of waiting involved with weights and other strength training machines. I do like that some of the machines have counters on them, though, for times when we lose focus. I walked through the rest of the facilities and everything else was okay.

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★ 1

I am sick and tired of the YMCA picking rich people and organizations over its members and giving priority access to organizations that have millions of dollars and can buy and build their own facilities.

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★ 5

Great

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★ 2

Again, another ymca that doesn’t open their pool until 4pm! Why??? Make sure you call ahead before trying to swim here.

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★ 1

Laura at the front desk who apparently got away with treating people horribly for 9 years and is able to still continue to work there? I came to buy a membership and was completely racially profiled. I have the video of the whole interaction and will be calling corporate the way she is treating people of color is disgusting.

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★ 4

Kids stuff not so great with kids,, you can tell this location wants to keep a certain type of guests away and that’s a good thing, friendly staff, great work out equipment kind of small area but you can get the job done, so many options available overall greet, clean location

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★ 5

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★ 5

Love this YMCA. Facilities are clean and there are a lot of classes and equipment options.

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★ 5

Nice green grass soccer fields.

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★ 5

Great y Good staff of lovely facility

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★ 1

The place smells like weed 24/7 and people have been seen rolling blunts in the facility and nothing happens

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★ 4

I enjoy the pool and workout area. The only thing that was disappointing to me was the fact that people were able to come into the pool area in their street clothes, strip to their swimsuits and jump into the water without taking a shower.
Doesn’t seem sanitary. Does this meet health regulations?

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★ 3

Open only 45 minutes for lap swim? Won't be able to get much value from my membership when there are so few available times to swim when our schedule allows. Feeling over-priced and inconvenient.

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★ 1

They are hard to deal with when it comes to delivery making it mote work for the delivery guy. All other YMCA are easy, drop pallet of product and drive.

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★ 5

Great staff! Very helpful to individual needs!

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★ 5

Very good option in WBL area. Nancy Drake and Laura provided excellent customer service I've experienced in recent times. I'm glad that the service they provided helped me to register my kids in swim lessons on time. Really appreciate your help Nancy and Laura!

Thanks Karl and Peter for wonderful parent child swim lessons. Special mention to Sarah and crew for well maintained Swimming facility.

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★ 5

I was struggling getting answers about my insurance reimbursement from Maplewood and eastside and Laura at the front desk went above and beyond to get answers for me. She even helped me with submitting an application for financial hardship due to losing my job. I am so appreciative and am hopeful that my family and I can continue a membership here. I love the classes, instructors and child care here too!

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★ 1

Lady that answered my phone was unhelpful and hung up while I was talking

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★ 5

Best place to exercise for the whole family we love this Y specially thank you for all you do for the community young and old.

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★ 3

Some of the machines are broken

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★ 1

Had a few questions to ask and the staff was not that friendly. I’ll stick to my current gym membership

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★ 5

The staff at this facility are all exceedingly friendly, professional and kind. The facility is always extremely clean. During Covid, I can honestly say that this facility has the best cleaning standards and safety protocols out of any YMCA or any facility open to public. As an outdoor ultramarathon runner, I can say it’s the cleanest facility in the metropolitan area. Staff and customer service are quick to assist with any issues.Thank you.

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★ 5

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★ 4

This YMCA is great! The only thing I don't like about it is the gym floor. The gym floor is old and slippery and could be dangerous if you are running and you slip and fall. All the other YMCA's have gotten a new gym floor and I think you all should consider getting a new gym floor too.

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★ 4

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★ 1

Pengbu, the lifeguard asked for our passes, but every other person that came to the outside pool, he did not ask for passes. I watched him as he looked straight onto the pool and never turned to look at the others that were coming in. After I confronted him, he started asking other people that came in about their passes. Needs to be consistent, I made a complaint to his supervisor. Was thinking of joining, but not anymore.

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★ 5

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★ 5

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★ 5

Great area, great distance to bike too, and even though their isn't a Hot Tub like in the Forest Lake one, still a great place to work out.

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★ 5

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★ 5

Went to a shine fitness class here, so fun

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★ 5

My son had a great time at flag football camp held at White Bear lake Y. Staff was friendly lead by professional sports staff with additional youth assisting the kids in each group which provided a great staff/student ratio inorder for child to learn understand new skills with a personal They offered extended hours if needed. Very well put together, safe and organized with daily schedules with veriety of activities throughout day to keep them active an unintentionally unaware learning, building skills that will be used throughout their life! Decided to sign my son up up for Golf camp offered thru Y next month. Highly recommend to keep your child off the devices moving around outdoors during summer.

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★ 5

Awesome place Awesome staff

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★ 5

Very nice and friendly :)

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★ 4

First time there is confusing to find locker rooms and work out rooms. Parking is good.

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★ 5

So impressed with the customer service! Becky at the front desk is AMAZING! She is friendly, efficient and welcoming. She went above and beyond for me today by registering my son and a group of his friends for the YMCA teen summer membership program. Becky is a shining example of the type of person a business ought to have representing them. A++!!!

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★ 5

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★ 5

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★ 4

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★ 5

Staff is very friendly and helpful. Glad I'm a member.

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★ 4

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★ 5

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★ 5

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★ 5

Very friendly staff.

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★ 5

My grandson takes swimming lessons at the WBL YMCA. The instructor is so good with him!

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★ 5

My granddaughter has been swimming at the Y since she was a baby. The instructors are very knowledgeable and make swim classes fun and they do an excellent job of teaching skills.
I like the Forever Well exercise classes. The instructors emphasize that everyone has different levels of fitness and movement and effort is the key to maintain and increasing as well as maintaining fitness levels .

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★ 5

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★ 5

So excited to see hours expand and more classes!

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★ 5

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★ 5

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★ 5

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★ 1

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★ 3

It was ok

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★ 5

Great customer service at the front desk! Great racquetball players!!!

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★ 5

Friendly. Great pool.

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★ 5

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★ 5

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★ 5

White Bear Y is a wonderful, down to earth, friendly Y that is welcoming for everyone. It's so conveniently located, right off 694, so it's easy to access even from neighboring communities in the NE Metro area. In my opinion, all the staff work very hard to make this Y work. Sometimes I feel guilty (but not really) because, as a Senior, my membership is free for me through BCBS insurance. I would definitely pay the membership price if I didn't have this great benefit!

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★ 5

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★ 5

I love the Y in White Bear Lake. It offers a lot of classes, the staff is very nice, considerate, and professional. They are always willing to help and answer my questions. I have had Beth Taverna as a trainer for several years. She is very knowledgeable and listens to your concerns or ideas. She gives excellent feedback and offers valuable suggestions. I do recommend the White Bear Y to my friends.

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★ 5

I love this location. I take a lot of classes and the instructors are great. The folks at the front desk are very nice and always to help. WBL is my favorite location.

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★ 5

The staff is super friendly and helpful. The Y is very clean along with the equipment. The pool is great for all ages.

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★ 5

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★ 5

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★ 5

Amazing staff, extremely clean, great customer experience. I'd give it more than 5 stars if I could.

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★ 4

Not bad at all. Staff is very nice. Wish it had the torso rotation machine though.

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★ 4

Just got a full membership with the Y this past week after going through the 5-day trial the previous November (2019), and having lived in this neighborhood for 22 years growing up. Overall, a really nice facility that I think everyone should try out at least once. Schedules for open and lap swimming are often confusing and hard to understand -- one pool can be entirely closed during one period of time, where another can only have five people at once. I do appreciate that staff are kind, knowledgeable, and willing to help when you ask for it. It's also nice to see how full the facility is with the ongoing pandemic, making it easier to decide whether or not to go to your "home gym," or to head to a different site.

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★ 5

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★ 5

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★ 4

My 1st visit to a "Y" since March. I was pleasantly surprised. Much better than I expected.

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★ 4

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★ 5

Very nice clean facility. Friendly customer service. This YMCA has an extremely large pool that my son loves going to.

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★ 4

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★ 5

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★ 5

They do a great job for their clients

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★ 5

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★ 5

The Silver Sneakers classes are Awedome.Instructors challenge us and make us believe we can still move it!

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★ 5

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★ 5

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★ 5

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★ 4

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★ 3

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★ 4

Stellar staff members and clean facility compared to other YMCAs. However, it would be nice if the YMCA was more flexible with their hours.

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★ 5

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★ 4

Staff is super nice here. Especially faced with the difficulties of handling the younger patrons. But from my observations, they handle situations well. It's nice they still foster a place where kids can be in one place and not out getting into trouble. But the gym floor needs dusting. It's borderline unsafe, slippery if you are trying to play a competitive game

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★ 3

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★ 5

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★ 5

It looks nice now

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★ 5

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★ 4

Just like most YMCA's. Very clean but always busy... had my son's YMCA traveling basketball game here, only disliked the fact that there wasn't any place to sit to watch the games

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★ 5

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★ 4

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★ 2

The place is ok. I go there to swim around almost every week but for some reason, today wasnt the best it could've been at the YMCA. I jumped into the pool and suddenly the lifeguard told me that I couldnt swim in the lap swim area, but I've always swam there. He told me that I wasnt able to swim if I was 15 and that I could only swim without a wristband if I was 16. So I had gone all the way to White Bear to swim with my sisters and relieve some stress, just to find out I'm not allowed to swim, to do what I love?? I ended up just coaching my sisters out of the pool on the pool deck and then a swim instructor came over and assured me that it was ok for me to swim and also told me that he was new. Just for future reference, please instruct your lifeguards to know their information correctly, because of the lack of knowledge or communication, I couldnt do what I signed up for, swimming, I wasnt allowed to swim for a good solid 30 minutes.

Sidenote: please put both sides of the flags in the blue pool, today I went and there was only one flag put up. I bumped my head badly because of the fact that there was no flag on one side.

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★ 5

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★ 5

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★ 5

Great open swim area. Nice facility.

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★ 5

La infraestructura del lugar es asombrosa, tiene dos estacionamientos, y el área de piscinas techadas está GIGANTE, la calefacción sirve increíblemente bien, tienen su área con café, te y demás bebidas muy amplía, aunque los pasillos son un poco enredosos eso sirve para caminar por ahí y no aburrirte, si área de cardio está bastante bien y tiene vista a la piscina, hay gran variedad de clases y su sauna está muy bien, todo muy limpio y ordenado, excelente lugar

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★ 1

My oldest daughter has swim practice here. My youngest daughter has to sit around and do nothing while we wait. I think it would be nice to get a day pass for my other child and they do not sell them since it is a normal YMCA and not attached to a community center. Hmmm what? This policy is beyond words. I would rate this YMCA lower than one star if could for this rediculous policy. I used to have a membership here, I have debated about getting a membership again. Debate finished not going to give my money for any more than I have to for swim team practice for any ymca.

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★ 1

I am down here for school for the week and looking for a place to play ball and me and a friend get run off by staff because we dont know anyone or live here.sounds a little messed up to me.

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★ 5

Good for senior citizen

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★ 4

One of the better Ys along with Ridgedale around twin cities

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★ 1

Rude customer service. Will scam you with promotional deals and lie to you. Parking is atrocious and sometimes there is no availability to even park. Extremely expensive for what you get. Pool very dirty and full of garbage and bandaids.

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★ 5

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★ 4

Nice facility. Includes workout room, gym, swimming and diving pools as well as studio rooms for fitness classes. Several different fitness classes are offered

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★ 5

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★ 5

This YMCA is my favorite!! With awesome staff, an amazing pool area, and even better workout floor, this place is worth the five stars for sure!!

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★ 3

This particular one does not offer guest day passes which was one thing I wanted to try so I could debate on getting a membership.

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★ 5

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★ 5

Great front desk people and Bay is an excellent trainer.

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★ 3

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★ 5

Went as a guest. Very nice facility. I really loved the sauna and pool. Showers were very hot and friendly. I forgot to bring soap and shampoo and a kind man shared with me. I will be looking into this Andover Y.

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★ 5

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★ 5

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★ 5

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★ 4

Great gym and pool

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★ 5

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★ 5

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★ 5

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★ 5

She is the very best in finding deals, places to go etc. for Seniors or ForeverWell!

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★ 5

Great for children and adults

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★ 1

Horrible stuff for Brown people

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★ 1

Would not let my son use the phone when his ride didn't show up. He ended up walking 4 miles. No PA system in the building. When I called looking for my missing teen they kept hanging up on me and then transferred me to Forest Lake YMCA. Not organized and employees act like they have no idea what is going on. Not impressed.

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★ 5

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★ 5

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★ 2

Not impressed by the staff or cleanliness.

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★ 5

Love the out door pool

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★ 5

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★ 4

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★ 4

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★ 5

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★ 5

Super friendly staff, clean facilities, and never very crowded equals a win for me. I’ve been a member for about 5 years. The weight/exercise equipment is everything I need. The indoor and outdoor pools are great for the kids. Both of my daughters have also done swimming lessons and sports here, too. A+

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★ 5

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★ 5

Friendly and as frequent visitors, regular employees remembers us.

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

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★ 4

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★ 5

Fav ymca

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★ 4

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★ 5

Great place to workout at.

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★ 4

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★ 5

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★ 4

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★ 5

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★ 1

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★ 5

Water is a bit cold but there a two huge pools.

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★ 5

I really like this place.

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★ 3

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★ 5

Great place to get in shape

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★ 5

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★ 5

My husband and I go to the WBL YMCA at least once a week. He uses the equipment, like treadmill and weights, while I take a yoga or pilates class. Afterward, we meet in the pool followed by the sauna. The facility is very clean, the staff is friendly, and parking is free. So impressed by the variety of classes offered, and the quality of the instructors. Top notch place to exercise, learn how to swim, do yoga, weight training, etc.

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★ 5

Great YMCA & staff.

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★ 5

I’m 78 and have been going to Gentle Yoga for years! I love it...Heather is a perfect instructor. She explains the what and why of all the moves, she’s personable, friendly and so darn nice!

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★ 5

Nice facility, great pool

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★ 4

Big pool

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★ 5

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★ 5

Get a membership and take the kiddos to swim. You wont regret it for a second. They have watching your kids while you workout included in the membership. It's great to spend time with your family and it's also awesome all the massive amounts of different classes you can go to...included with your membership. People are super super nice and you NEVER get that feeling of people are "watching you work out" feeling. A+ to the facilities, employees and the great equipment they have. A+++

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★ 4

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★ 5

Great community gym!

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★ 5

I passed by here every day on my bus route

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★ 4

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★ 5

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★ 3

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★ 5

Rosie is an awesome Oula instructor. I'll definitely be back for her new Monday night class!

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★ 2

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★ 4

It's not the nicest or newest Y in the area, but they do a good job with what they have. Just wish they had a more fun swimming area for the kids like some Y's have, like Maplewood.

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★ 5

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