★ 5

This morning OJay or I forgot his name help me about my membership over z phone. God bless you you make my day 🙏. You are awesome and good helper l. Thank you a million

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★ 3

seems like a great place. lowered to a three as im right now watching trainers show people how to work out, and they are skipping the clean thr machines after your done part. over the last month ice seen 4 differnt trainers ignore the vlran after your done part.

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★ 1

We pay for the membership, not for the inconvenience!
YMCA shows apathy in satisfying members.
The construction project between the library and the YMCA in the parking lot has been a source of frustration. The situation has worsened with the recent closure of the main entrance, and the construction company has shown no willingness to complete the renovation. In addition, there are huge potholes that end up destroying vehicle tires.

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★ 5

Love this place. Staff is very friendly and helpful, the facilities are clean, and it has a good variety of equipment. Egym is a great workout.

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★ 5

I went for the blood pressure class and it truly helped me improve my health. The wellness coaches are excellent. I've tried with medicine and the doctor's advice, but this was the most effective. Big thanks to the wellness coaches

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★ 5

amazing

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★ 1

Today I stopped by the YMCA to inquire about membership options. When I arrived, Kathie briefly acknowledged me and suggested I take a look around before deciding. However, she made no effort to offer a tour or guidance so I wandered the building alone (first red flag).

After exploring on my own, I returned to the front desk where Kathie and another staff member, Ajeet (AJ), were engaged in casual conversation. Despite making eye contact with me and clearly seeing I was waiting, they continued chatting for nearly five minutes without acknowledging me. Finally, AJ asked if I needed help, and I explained that I was ready to move forward with discussing membership options. He responded by saying that the person who handles that was about to leave for the day (second red flag).

This was incredibly frustrating, especially since Kathie could have shared that detail when I first arrived. Instead, she allowed me to waste time wandering, which felt intentional and dismissive. When I asked if there was any information I could take home, AJ replied, “Most people just apply online are you looking for discounts or something?” (final red flag).

I was shocked by the level of indifference and subtle hostility throughout the interaction. No one inquiring about membership should be met with such disregard. The tone, body language, and lack of effort all sent a clear message: I was not welcome.

Whether it was unconscious bias or blatant racism, the experience was unacceptable. It’s 2025 this kind of treatment should no longer be happening in any organization, let alone one that claims to serve and uplift the community.

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★ 5

It’s good

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★ 5

Nice facility. Conveniently located. Reasonable price over all.Some of the staff could be more engaging and up beat.

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★ 1

Not for autistic kids!

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★ 1

Such a rude staff. Clearly people of color are not wanted here. Very disappointed at this location.

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★ 1

They have been lucky enough to retain members from all the local gyms that have closed so you think that they would cater to the new members instead they’re cutting the hours not replacing equipment and not adding equipment when they have double the members… it’s constantly packed you can’t get a good workout!! The employees are nice, but the people that make the decisions don’t care! If I can find a reasonably priced Jim, locally, I will be gone

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★ 4

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★ 1

Bad gym, bad equipment, extremely crowded, staff rude, can’t use their pool. There is an india guy, keep saying everywhere closing in 5 minutes, closing in 5 minutes. The way he said it is very rude, quitting the membership.
Also, the swimming pool is packed. I came in the morning and saw people dancing in the pool??? Are you kidding me? Why you can’t have that lesson in a yoga room.. when asking if I can swim was told by this old lady that “you can still use shallow water” if this the case, then you need to charge cheaper accordingly.

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★ 1

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★ 2

I took my daughter swimming here yesterday and there was like green algae growing on the stairs for the pool there was black spots all over the edge between the tile and the drain on the side of the pool locker room did not seem clean. I've been going to different ones around the area and this is the only one that didn't smell like chlorine also only 3 showers with doors too

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★ 5

Amazing Ymca and it's nice for kids

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★ 3

Too small for the Woodbury population, they really need to look into doing an expansion and do something with the noise.

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★ 4

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★ 1

Customer service 👎🏻👎🏻👎🏻👎🏻👎🏻

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★ 2

We were really enjoying this gym until a few other gyms in the area closed down. This gym can simply not handle the amount of people using it now. The fact that the parking lot is under construction does not help either. There is hardly ever even a parking spot to even park your car. The gym itself is now very overcrowded. The child care appears packed every time I drop my child off. I am always worried they are going to be at their max and that I’m not going to be able to utilize the child care. Allowing children 10 and up to use equipment in an already overcrowded gym does not help either. I really hope the YMCA considers not accepting any more new members until the current issues can level out.

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★ 4

Really nice and affordable gym but it gets crowded in the cardio section and sometimes they close the kids swimming pool for classes .. but overall it’s ok

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★ 1

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★ 5

Fabulous employees! They are so friendly and knowledgeable. The place is kept super clean. I wish there was another basketball court but there’s just not enough room. I would highly recommend this YMCA

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★ 1

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★ 1

This is not an enjoyable gym, it's an affordable gym. If you're looking for a gym with a pool you can lap swim at, this is not the gym for you. At least 8 hours a week are closed swim lessons so if you work, you can't get in for lap swimming.

Likewise the exercise floor is increasingly crowded. Kids (like under 12s) run rampant on the weight floor, many of them just playing on the workout equipment.

The personal training staff is great but the fact of the matter is, this location is too small to support their membership base.

Any complaints addressed to the front desk are brushed off by rude employees who tell you to "read the schedule" or "come in at 7 am". The pool schedules are not up to date on the website.

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★ 5

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★ 1

Upon my visit to the YMCA in Woodbury, it was quite a surprise to learn about a girls-only gym, especially since the assumption was that their facilities were gender-neutral. Interestingly, they mentioned an incident as a justification, but a little digging and conversations with numerous people revealed no such incident ever took place. It's curious how the narrative changes, isn't it? Seems like honesty wasn't a priority in this case.

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★ 5

Karen at the front desk was so nice and helpful! Bathrooms were clean.

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★ 5

It was so lit I went thar with my friend

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★ 1

Terrible service. Pool schedule said open swim in leisure pool and swim lessons in lap pool. We show up and a worker informed us the schedule is wrong and both pools have swim lessons. They assured us they asked the calendar to be updated but clearly they were incapable of following up. Due to laziness we now have a crying 2 year old. What a waste of $135.

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★ 4

Very clean but also very noisy. This place prides itself on maintaining equipment and making sure everything is safe. I will say though, working out during basketball times can be stressful as they are very very loud.

The personal training and the gym here is excellent though!

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★ 4

Pretty okay time here. There’s a party area for kids. The amenities are not what’s on the list. There is no hot tub.There is a kiddie pool that is semi-heated. The waterslide is open mostly during the evenings but not during the day (but for sure on Friday)There are lifeguards and life vests available, there are no inflatable water toys allowed, although some toys for kids are available in the pool.

The kids time is closed before a NOON most days VERY important to know in case you thought bringing your kids and working out at the same time.

The mile walk overlooks the pool. Some of the gyms spaces are slightly dimmed and situated in short hallways. The whole gym looks smaller than you’d think with all of the amenities offered.

Hint: check out the A library that hangs off the left there’s a nice waterfall for pictures and

Bonus: there’s plenty of handicap parking available. The parking lot itself is quite spacious compared to most YMCAs.

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★ 1

Good luck talking to someone at that actual branch. I had an emergency and needed to reach an employee there. All the phones are interconnected between YMCA branch’s so when you call the number you don’t always get that branch. There has to be a better way.

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★ 1

Pathetic. Camp opened today and it's already full as is the waitlist. Horrible

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★ 2

I’m rating Summer Power at that Woodbury Leadership Academy. What a horrible summer. My child has been extremely emotional and not wanting to go and every time I go to pick my
child up it looks like all the kids are not happy and staff seems stressed and don’t want to deal with them. There has been other parents that have also expressed dissatisfaction with there program and problems how staff is dealing with their kid.

There is a lot of children constantly being written up for things and some kids have autism and the staff there are not definitely NOT quality to handle these kids. Honestly, this is going to be our last summer here. Ohhhh and lets not forget about these ridiculous field trips with no shady areas for kids on extremely hot days or AC on the bus. No wonder why the kids are all miserable. My kid said it’s boring on Mondays and Fridays as they have set schedules to do things and there’s no actual free play.

Last year was so much better than this year. I’m so done! We will not be returning and cannot recommend this this to other families.

The day camps seem way more organized than Summer Power and the staff are more comfortable dealing with children with disabilities.

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★ 1

My sister and I were trying to take our special needs 6 year old neighbor to a special needs park near the YMCA. When we got there 2 groups of kids from 2 different YMCAs were on a field trip to a park specifically for kids with special needs. We weren’t able to take her since it was so full and they were having snacks that she could potentially be allergic to. I strongly hope they consider taking their field trips to a different park that isn’t made for disabled children.

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★ 1

This is a terrible place to exercise I went this week and it was pandemonium I've never seen a YMCA so disorganized, wild unsupervised kids were on the machines and they were running thru the dressing rooms staring at people opening the all lockers there was a worker claiming and she asked them where their parents were and they ran. NO staff was in sight

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★ 1

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★ 1

L basketball court always little kids playing their never have time to practice recommend a different gym like lifetime fitness

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★ 4

This gym works well for me. It is smaller than the other Ys I've been to, but also it doesn't have as much people. It is clean, the staff is friendly, and the pool is warm!

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★ 4

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★ 5

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★ 5

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★ 5

The front desk staff is amazing. I really like the customer service.

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★ 4

Been going here for years...the facility is always clean and has gotten better over the years with new equipment, and updated elliptical machines, and everything has a screen on it for you to watch whatever while your working out which is nice. They also provide towels for members which I really appreciate, and the staff are all pretty nice.

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★ 5

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★ 4

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★ 5

Kept very clean. Nice place to swim and workout

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★ 5

The Woodbury YMCA offers many great options to help us with our physical health and fitness. They are conveniently located. The staff are knowledgeable and friendly. The facilities are kept clean. We highly recommend them to others in the area.

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★ 5

Love this location

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★ 5

Everyone at the Y are the best. Great communicators. Very clean. Classes are great. The Y was very in tune with Covid issues and did an excellent job of keeping its patrons safe. Best place ever.

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★ 5

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★ 5

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★ 2

This particular location is a bit small. Not much to it. Most basic of gyms pretty much.

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★ 5

Very clean, friendly and welcoming facility!

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★ 5

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★ 5

Nice place

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★ 5

Very nice service and tour presentation😊
Thank @jenny. YMCA

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★ 5

Wonderful facility and staff at the Woodbury YMCA!

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★ 5

The Woodbury YMCA is a wonderful place to work out and attend classes! The Best of Woodbury!

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★ 5

I always have liked the Y, classes, pool, etc
I also like to play cards when available.

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★ 5

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★ 5

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★ 5

Friendly staff and patrons. Excellent group exercise instructors. So glad to find a new local Y after recently relocating from out of state.

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★ 5

Friendly staff, well-laid out instructions on how to keep safely distanced. Children's area was nice for my two boys to play while I attended a group fitness class. Linda (instructor) was welcoming and led the class well. Thank you!

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★ 4

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★ 4

The pool here is nice. The water has help me.

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★ 2

Ok

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★ 5

Awesome, peaceful time swimming with grandchildren

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★ 5

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★ 4

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★ 5

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★ 5

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★ 4

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★ 5

The pool staff are all helpful and friendly!

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★ 4

Not very busy right now. Easy to get on equipment, equipment is alternated/spaced out. Several classes back on schedule, plenty of space to spread out in class.

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★ 5

Very relaxing place staff Is friendly they need to install more grip bars in the handicap showers

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★ 5

Friendly capable staff, thanks!

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★ 5

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★ 5

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★ 5

Love it

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★ 5

Woodbury YMCA is a place filled with kind and helpful people!

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★ 5

Good for kids daycare

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★ 4

Good swimming lessons, would be nice to have more space for a family changing room however.

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★ 5

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★ 3

It's okay. Small location, though I've only every been to two other ones. It'd be nice to see the YMCA in it's own location and a lot bigger. YMCA, Please look into getting a new location for Woodbury!

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Always clean and the staff is always welcoming. Good selection of equipment and classes.

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★ 1

Staff are very rude a d there website has false info

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★ 5

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★ 5

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★ 5

Nice staff

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★ 5

Very good for kids activities

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★ 5

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★ 5

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★ 5

Great group class and comprehensive senior program

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★ 5

Good and clean areas and we'll staffed.

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★ 5

New to this Ymca, and feel very welcomed...the staff care about me and feel important

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★ 5

I was looking to get the consistency and momentum working out I tried other gyms in Woodbury and nothing compares to YMCA NOTHING YMCA the best gym in Woodbury state of the art equipment incredible staff and enjoy working out again keep up the great work. Worth the money trust me!

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★ 5

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★ 5

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★ 4

Okay

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★ 4

A place for families(mostly women) with 3+ kids which is almost everyone in Woodbury ;) and older people! I still go there because it's close to me.

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★ 5

Friendly staff, good selection of classes and times, child care is a bonus!

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★ 5

Jordan Peterson is the best. From CPR certification to swim lessons with the little guy.

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★ 5

My son loves Coach Jake!

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★ 5

Great

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★ 5

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★ 1

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★ 5

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★ 5

Fantastic and clean facility!

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★ 5

Fun, especially with friends, family, etc...

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★ 5

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★ 5

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★ 5

Best part is the aquatics center. Jordan, a supervisor there, got my brother who has autism to willingly go under water after just one private lesson. He is receptive and respectful and a wonderful teacher.

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★ 5

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★ 5

Love my class I take three days a week!!

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★ 1

I like the place not so much on the lifesaver team at the pool special the team manager Jordan very disrespectful he needs more training.

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★ 4

Great people monthly cost is high.

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★ 4

Nice space and equipment. Open floor plan with screaming kids in the basketball gym is very loud all the time. Good opportunity for the kids, pain for everyone else.

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★ 5

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★ 5

Friendly staff lots of options

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

Great facilities.

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★ 5

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★ 2

Cold pool area in winter

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★ 5

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★ 5

I really like working out there

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★ 5

Good place to bring the kids

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★ 4

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★ 4

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★ 5

Excellent place for all kids.

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★ 1

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★ 5

Fantastic people

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★ 4

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★ 5

Love this YMCA, very clean and friendly.I get there earlier in the day so there's more children at the daycare. Has a pool with a slide. Also attached is a library with a inside walk with trees and a water spring.

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★ 5

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★ 4

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★ 5

Friendly employees, love their walking track!

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★ 5

Great place for work out

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★ 5

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★ 3

It’s an OK place to work out but the basketball court is horrible.

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★ 3

Needs updating, more family and open swim, needs a tension pool and sauna. Great location.

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★ 5

Cool

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★ 5

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★ 5

Very polite and helpful staff. Equipment and facility is well maintained.

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★ 4

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★ 4

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★ 5

Loved it

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★ 4

Lots of classes offered. Front desk staff not that friendly. Need more and larger lockers.

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★ 5

Nice gym

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★ 4

Reasonably-priced gym with helpful staff. They have a wide variety of classes, and I never have to wait for a treadmill.

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

Just joined had surgery. Will participate soon in water experience and gym equipment

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★ 5

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★ 5

Love it

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★ 4

Nice staff and clean.

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★ 5

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★ 4

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★ 5

Very big place, clean nice

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★ 5

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★ 4

Great place.

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★ 4

Friendly environment,reasonable prices

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★ 5

The staff is great and very helpful

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★ 5

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★ 4

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★ 2

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★ 5

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★ 5

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★ 5

Good times and friendly people.

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★ 5

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★ 5

Family-friendly and wonderful. Great classes, equipment, programs, personal training, swimming, etc.

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★ 5

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★ 4

Good exercise space and equipment. Basketball court is too small.

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★ 2

Water really cold and really did not enjoy water aerobics class staff not friendly like other YMCA'S

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★ 5

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★ 3

I like working out at the Y, and this one is great because they have a running track! But they have carpet in the locker rooms which makes it smelly and unsanitary.

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★ 4

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★ 5

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★ 5

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★ 4

Clean gym but a little small. The equipment is newer. No hot tub and very few showers in the men's locker room.

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★ 5

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★ 1

Not happy with this place. Went in and right away smelled as if no one was wearing deodorant. From the entrance right through to the pool...THE POOL! The smell overtook the chlorine of the pool. Okay... I know there is a gym and a place to workout and an aroma is expected. I have been to many gyms around the U.S. and most all smell of sweat and musky but this one smells like no one uses deodorant. If this place was to enforce the deodorant rule then more people would probably join.

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★ 5

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★ 1

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★ 4

Great equipment

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★ 2

I am a member of the Y and have been for a short time. I mey stop for one reason... every time I go there it smells like armpit. I can understand if you're at the gym and you smell sweat and body oder but the smell is everywhere. It smells in the pool area, basketball court, sitting area. Either deodorize the air or start telling some people to put on deodorant. I even smell the same smell even on those that didn't even have a workout.

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★ 4

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