★ 5

I love this location. Everybody is super friendly! The facilities and equipment are kept in excellent condition. The staff really take pride in what they do, and it shows, from the front desk, to maintenance, and even the lifeguards. It’s very family friendly and community oriented. I’d highly recommend joining!

Source: Google

★ 5

I love yoga here! Quality instructors included with our Y membership. The lifeguards do an amazing job. This is a great community!

Source: Google

★ 1

There are several staff here lacking empathy and the ability to practice positive conflict resolution.
Also lacking in cleanliness, comfort and inclusiveness, I highly advise you seek another YMCA location, as there are several in the Kansas City area.
This one actively practices discrimination and encourages negative staff-to-peer interactions. They have a special knack for making you feel stupid and small
As if the Cleaver YMCA hadn't dug themselves a deep enough hole antagonizing and bullying my family for the almost 2 years we paid for a membership here, they proceeded to exclude us took it from halloween activities this current year, when our family volunteered for the annual trunk or treat.
They have excluded my child and myself from participating in other activities. The staff have been confrontational with my family and remain partial to certain customers, allowing some people to blatantly break the rules, while others are held to unrealistic standards.
I don't doubt the Cleaver Y will post back with some lack luster retort to save face, but don't be fooled by another charade.
They are a progressive front, with no good intentions beneath the surface.

Source: Google

★ 5

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★ 1

I didn't actually get to go inside the facility because it was after closing time. I'm from out of town visiting while my husband is receiving cancer treatments. The neighborhood that this YMCA is located in scared the daylights out of me. I was glad the Y was closed because I would have been terrified to get out of my car, and leave my car parked for an hour while I attended class. I'm afraid my car would not have been in the parking lot when I came back out. I was really looking forward to attending a class at this Y because the time of day for the class would have been perfect for my husbands cancer treatment schedule. Thankfully we drove over to investigate the area before I went by myself for the class. I'm never going back into that neighborhood again. The YMCA's in my city have me spoiled.

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★ 5

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★ 5

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★ 5

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★ 5

Everyone belongs here.

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★ 5

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★ 5

Spectacular facility to work out.

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★ 5

I appreciate this facility and the people who operate it. The trainers are helpful and attentive. The equipment is functional and operational and the members seem to take pride in the facility and its equipment by cleaning after their personal use.

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★ 5

Fun and friendly the staff is really nice

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★ 5

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★ 5

My family loves the YMCA

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★ 5

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★ 5

Love the staff. Very friendly and welcoming. Great experience. Love aqua fit class.

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★ 5

El personal es muy amable y las instalaciones son agradables.

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★ 4

I’ve been member for about 17 years. I’m slowing down, but still moving…

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★ 5

Cleaver Family YMCA is clean, safe and convenient. The staff is knowledgeable and professional.

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★ 5

Clean. Friendly Staff. Convenient location. Helpful Staff. Very Impressed!

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★ 4

Great staff! The facility could definitely use some updates but the classes are good.

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★ 5

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★ 5

This YMCA is clean, the staff is friendly and helpful. Good atmosphere for working out.

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★ 5

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★ 5

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★ 5

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★ 1

this place doesnt value anyone. we paid a lot for swim lessons but sadly a family emergency came up and when i emailed beth kennedy she didnt respond. so we went the first day of the lessons to see if we can talk to someone in person and she was there. she rudely spoke to my 5 year old about not being a member so she wasnt allowed to swim (we were an hour early because of the bus.) her not beimg able to get in without an adult is reasonable but her tone was not. then when i did speak to her i mentioned the email i sent that morning and she said, word for word, "i saw that email and chose to ignore it." these people think they are better than everyone else and that a time sensitive email doesnt matter because its an inconvienence. she then said she would refund the lessons but continues to "choose to ignore my emails." if you want to be treated like a human being go anywhere else. this place only cares about money and will treat you and your kids like filth.

Source: Google

★ 5

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★ 5

Great community vibe. Clean, modern equipment, friendly helpful staff.

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★ 4

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★ 5

very clean

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★ 4

The Aqua Fit classes are delightful! The building could use some love but it does the job.

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★ 5

Great equipment. Large variety of classes. Caring instructors.

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★ 5

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★ 5

Everyone is super helpful! Akeela is really welcoming! I’m currently taking classes with Mo - very cool!! Need yoga? Jean is the teacher you want!

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★ 5

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★ 5

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★ 5

Nice atmosphere and friendly staff.

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★ 5

Love the staff !!!!❤️❤️❤️

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★ 5

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★ 5

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★ 5

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★ 5

Close to home. Friendly staff. Clean. Open convenient hours. Good selection of workout equipment. Access to personal trainers if needed. What more could you ask for?

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★ 5

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★ 5

Lots of people from different cross-sections of the neighborhoods in the surrounding areas exercise here.

Staff are kind, welcoming, accommodating, patient, supportive, and understanding of people from all walks of life.

Edit: I was hurtful towards an elderly person, without realizing it. An employee had a heart to heart with me about it. What they said, appealed to my better nature. Afterwards, I spoke with the elderly person and we got to know each other, a little better. Thank you to the Y for encouraging me to do better and be better to elderly community members.

Edit 4/22/2024: The earlier edit was done around December, 2023. I recently applied for a job here and have not heard back for reasons beyond my control. I think my review might have been helpful so I’m still leaving on here. Please know that I have no intention of getting the job anymore because I did not intend to get the job in the first place.

Edit May 26, 2024 12:03 pm CST:

It’s taken me a loooong time to finally say something: somebody broke into my locked locker and after I finally built the courage to say something to somebody…nothing was done about it, to my knowledge;

Final Update: something was done about it and I am no longer on social media.

=============
December 12,2024
I am posting this because if I don’t then the bloody noses I keep having without seeking to harm myself won’t be my only issue. Without seeking to return, the YMCA has won with lying and I lost with the truth. Farewell in kindness and no happy holidays for me.

Source: Google

★ 5

The Cleaver Family YMCA is a great facility, managed by a warm and friendly staff.

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★ 5

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★ 5

Clean, lots of nice equipment. Everyone is very friendly!

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★ 1

I like this ymca, great new equipment. Gets 1 star because they are letting people record now even though it's against policy. I will find a different place to go that enforces their rules. Also, The manager wants to make up there own rules when it clearly says online under 9 can workout with parent supervision.

Source: Google

★ 5

Went to a community event they set up... a huge basketball court and stand up for the community

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★ 5

Its nice place to get big or die trying im growing spiritually and physically

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★ 5

We love this place. Our experience is mainly around child swim lessons. All of the instructors are wonderful, but Jacob is particularly encouraging, patient and attentive with not just our child, but in all interactions. They have many different activities around swimming instruction that I wish I had as a kid.

Source: Google

★ 5

Love everyone here! Beth, Cody, and Cassidy are phenomenal swim instructors! Beth can come across as rude but shes really not. Shes very straightforward and the childrens safety and progress is her main concern, not making friends with parents. The girl with the braids is also amazing and patient with the kids! The ladies up front will make you feel like family if you give them the time! They're very accommodating and understanding of letting kids be kids! We started going here for swim lessons and now it's become a family outing we love to go to!

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★ 5

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★ 5

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★ 4

Good modern, clean gym. Effectively only one swimming lane for lap swimming.

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★ 5

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★ 5

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★ 5

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★ 1

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★ 5

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★ 5

Nice atmosphere everyone is nice and friendly and I can workout with my sons

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★ 5

It was a nice visit. I wanted to see what they offered. An employee named Ms Cathy helped me by answering all my questions and providing the paperwork for a membership. I will definitely be going back.
Found out they work with the silver sneakers provided by my insurance.🥳🥳
Today, I went for a swim. Workout accomplished. Going to checkout YMCA online.

Source: Google

★ 5

The people l have met at Clever YMCA are very nice. The women & men that teach the classes are wonderful. Also it's near house!!!

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★ 5

Love this Y ! Staff is friendly. Pool is our favorite !!

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★ 5

Great experience. Smart Start Orientation with Cindy.

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★ 1

This place is terrible,they are never straight forward with you, lies ,Lies,lies. Then they try to insult your intelligence. The director talk to me like I was a ignorant little boy. Please think twice before you sign up with them. It's not worth the untrustworthy behavior.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Will at the front desk was very informative and professional

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★ 4

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★ 5

Very professional staff. Awesome equipment and classes.

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★ 5

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★ 5

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★ 5

Cleaver Family YMCA is my family. My son and I love it there. We appreciate Mrs. Carter, Lydia, and Omarion. They have made us love it and we truly feel like family.

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★ 5

I just like to thank the new director for resolving an issue that I've been trying to resolve for two years. He is a better than the last director and a man of action. Thanks so much.

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★ 5

The staff are very friendly, and the facility is very very clean.

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★ 5

The staff at the Cleaver YMCA is always helpful

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★ 5

Friendly staff. Great facilities

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★ 5

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★ 5

To Felisha Johnson. I love my son's instructor , the lady in question with the blond short hair. She's not mean, but she teaches the kids structure & discipline, and they follow. You may not like her, but our childrens life depend on following instruction from a young age, especially when it comes to water safety. She's not a lifeguard!! You have the lifeguards sitting outside of the pool 4 emergent situations. She is a teacher and mentor. So instead of bad reviews take your child/ children somewhere where you a comfortable. She will not let anyone disrespect, or disrupt her class, and i have seen her tell a parent their child was disrespectful and disrupting the class and had to leave. Regardless of gender, or skintone. Remain blessed 🙌🏾

Source: Google

★ 5

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★ 5

Warm and friendly staff and teachers. They make you feel part of the community.

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★ 5

I love this YMCA - I like how community centered it is. I never feel weird in there and it's right by my house. It's a great place to work out and it is very warm even if you are just getting back at it or never worked out at all.

Source: Google

★ 5

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★ 1

basketball gym is almost always closed

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★ 5

The staff there will make you feel like you are a part of a warm and wonderful community. So will the instructors. I'm addicted to the MixxedFit class taught by Michelle Staub. I can come in sleepy, lazy, and glum, but I always leave feeling like a spry youngster with lots of positive energy.

Source: Google

★ 2

The head lifeguard/swim instructor with the chlorine bleached hair asked me a question that I misunderstood when I was enrolling my child in swim lessons. She said, "That's not what I asked you!" She also made this rude remark in front of other staff. I didn't return negative energy because my only focus was getting my child enrolled for swim lessons. I also believed that if she spoke to me, an adult, in that manner in front of other adults, she would potentially be nasty toward my child. She is not kind. I am thankful that there was no issue with her and my child due to her disposition. The other lifeguard/swim instructor with the dreadlocks is also unkind. She does not communicate with parents concerning your child's progress unless you approach her. Both of these ladies' demeanor are unfriendly, stand-off-ish, and not warm. This is no way to behave with customers.

Source: Google

★ 5

Staff very friendly. Especially Mo. She took my husband and myself through orientation showing us the proper way to use the equipment. Also the gym was clean.

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★ 5

Clean facility. Helpful staff. Amazing swim instructors.

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★ 5

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★ 5

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★ 5

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★ 5

Everyone is very nice

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★ 5

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★ 5

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★ 5

This is a friendly place to go to sense community. It’s like being adopted into a new family.

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★ 5

The facility is clean and apparently well ran

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★ 5

I was very pleased with how clean and quiet their facility and well organized. Also the staff was very nice and helpful. Keep up the great work.

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★ 5

Clean, modern, nice facility, friendly people, always equipment and lanes available. I love this location - one of my favorite in Kansas City!

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★ 5

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★ 5

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★ 5

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★ 5

I love the body pump classes, the trainers are amazing... Staff are kind and compassionate.

I appreciate the kids zone

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★ 5

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★ 4

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★ 5

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★ 4

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★ 5

Great location, friendly staff, a nice facility, and lots of kids' programming options.

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★ 5

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★ 5

I love the Cleaver Y. I know there are others that are newer and bigger, but there is something special here. There's a community vibe that I haven't felt in any other facility, YMCA, or otherwise.

Source: Google

★ 5

All of the Kansas City YMCA’s are great, but this one is extra special. The staff are kind, friendly and welcoming. There are a variety of child and family activities. They deeply care for and invest in our local neighborhood.

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★ 4

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★ 5

I love the YMCA! The staff are so friendly! I feel so welcome when I walk into the door!

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★ 1

Horrible experience young life guard with dreadlocks treated me and my family like we were in prison. To the point to where she stood over us in the pool. It made us uncomfortable and we left. Please do better and hire better staff.

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★ 5

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★ 5

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★ 3

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★ 3

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★ 5

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★ 5

Fabulous

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★ 2

My husband tried to set up swimming lessons and the aquatics director never responded to his email or phone calls after sending in his paperwork.

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★ 5

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★ 4

Nice, up-to-date, clean facility with friendly staff. They could use a few more free evening classes for members. Also, it seems their swimming programming has outgrown their pool. Still, a great asset for the community.

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★ 5

This is a great YMCA facility, excellent location and friendly, helpful staff.

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★ 5

Water exercise nice experience

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★ 5

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★ 4

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★ 5

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★ 1

Tried to use pool again, closed, understaffed, only time I can use do to job and they can't even have it open, very disappointed,, need for physical therapy and can't do with a bunch of kids in the way, all I asked for was 1/2 hour on Tuesdays when it isn't crowded, staff acted as if i didnt count, to busy on computer, website said available but that needs updated, NOT HAPPY AT ALL

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★ 5

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★ 5

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★ 5

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★ 5

Wonderful place.

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★ 5

I love it for their swim lessons. My son loves the class and how it's preparing him for the swim team. The staff is amazing and helpful.

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★ 5

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★ 5

It was very clean and nicely setup. They have a nice gym and an even better basketball court & pool.

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★ 4

Friendly staff. Clear, simple instructions on the equipment. Plenty of sanitizing stations.

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★ 5

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★ 5

Took swimming lessons for the first time. I loved it, and the staff was awesome.

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★ 5

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★ 4

Pros:
-Friendly staff and convenient
-There is a Y nearby anywhere I am in the KC metro
-swim lessons for kids

Cons:
-I like doing body weight exercises on my own while my kids are doing swim lessons (limited time available as a parent) BUT the stretching area has gotten smaller and smaller these last few years as they move in more equipment.
-limited open swim hours

Source: Google

★ 5

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★ 3

I enjoy the Cleaver YMCA it's all ways clean and the equipment is up to date. My entire family enjoys the activities and classes that are available.
Post Covid-19 12/9/20 the equipment is very dusty they need a good wiping down. They still have up to date equipment just wipe it down with sanitizer before working out on them.

Source: Google

★ 5

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★ 1

DANGEROUS DO NOT GO HERE. A few months ago my car and belongings were stolen from this location the employees of this YMCA let a stranger into the building ( no ID and no membership). The person went into the locker room broke into my locker walked out side with my belongings and stole my car. After reviewing camera footage we realized what had happened. After realizing the employee was at fault for letting a complete stranger into the building I thought surely upper management would look to reimburse me for my stolen belongings (car was recovered but had to pay $500 for new key fob). Upper management basically took no accountability and brushed me to the side. I know they are not responsible for stolen items but I thought since they let a complete stranger into the location they would take some accountability for this. This is not just about things being stolen. The YMCA put everyone and their belongings at risk doing this. I would never take my kids to this place.

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

Supervised stretching with the yoga wheel.

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★ 5

great place for young and old.

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★ 5

Love it there as always

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★ 4

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★ 5

My spouse and I checked out the facility. Miss Cathy the

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★ 5

Big facility. Nice pool that is kid friendly. Lots of work out equipment. Friendly staff. Lots. Of parking.

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★ 5

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★ 3

I went to go to the pool to train and it was only allowed 30 minutes for the lap pool. It's was also extremely crowded and minimal social distancing. The vending machines were also closed.

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★ 5

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★ 5

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★ 5

Great staff. Very clean facility

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★ 5

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★ 5

Good to be back. Excellent Covid 19 safety protocols in place.

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★ 5

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★ 5

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★ 4

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★ 5

Welcome members. The staff and other members make you feel "familiar" every time you enter the gym.

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★ 5

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★ 5

My family belonged to this location almost fifteen years ago. I am very impressed by the updated building, equipment, and other resources. I have visited at least 10 times within the past two weeks, early in the morning and late evening. Each time I have been extended a warm greeting accompanied by a smile!

The locker/shower/restrooms have been clean with a pleasant smell, every single time. I have been able to utilize the treadmills, stationary bikes, and weights without waiting each time I've visited. The entire facility is well lit, clean, capacious, and the mood is jovial.

Children and adults are able to enjoy this interactive facility in harmony! Today the staff rearranged and added new equipment to the main area!

Source: Google

★ 5

Clean, well kept facility, with plenty of workout machines and great classes - and awesome workers/volunteers who are always ready to help and answer questions!

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★ 5

They have a variety of classes to choose from, including spin, yoga, body fit pool classes, etc. and the gym is fully equipped with plenty of treadmills, elliptical machines, nice workout machines and a power lifting area. I would recommend the Cleaver Y to anyone in the neighborhood.

Source: Google

★ 5

Gave me a tour of the Club was very informative. The cardio class is always crowded which means the teacher is good & the location is great. Peaceful on Sundays😊

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★ 5

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★ 5

Love the yoga classes with Jean

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★ 4

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★ 5

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★ 5

Great facility, staff, and amenities. I would definitely recommend. Much nicer and larger than the Prarie Village location.

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★ 5

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★ 4

Visited twice now. This location is well maintained and laid out very nicely. The workout area is up to date and has exactly what you need. The locker was clean and large, with plenty of room.

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★ 4

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

Great facility and very kind staff

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

This has been my YMCA since it first opened. I even moved nearer to The Redbridge YMCA but find that The Cleaver YMCA is really my home.

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★ 5

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★ 5

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★ 5

Everything is great...but it’s time to install the steam room and sauna, don’t y’all think?

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★ 5

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★ 5

The Y has teamwork that helps you with goals in becoming more healthier plus has different activities during the week. Healthy and Fun at the Y.!!!

Source: Google