★ 5

Katie was great- she gave me a tour that explained everything and was super kind and patient with my questions. Just starting my journey there but so far it is amazing!
Update: the only negative thing I can say is that they only have one available bathroom for the entire gym- the other has been out of order for months with a broken door knob.
Update: bathroom is fixed! Place is perfect :)

Source: Google

★ 5

hotworx rock hill location is great! the staff are beyond nice and helpful! i’ve been a member here for a little over a year and have lost 35 pounds doing my sauna workouts! recommend to everyone:)

Source: Google

★ 5

HOTWORX is simply put…AMAZING! Great staff and Great owners! Everyone goes above and beyond to make you feel welcome! We need more places and people like HOTWORX! ITS THE BEST!!

Source: Google

★ 5

Let me start by saying that for me, the gym is a scary place. It's very easy for me to go a few times and then never go back because I feel so out of place and uncomfortable. This was not my experience at hotworx. Katie was so nice and explained everything to me, and i genuinely started to enjoy going to the gym and working out! i love the virtual instructors and being able to work out in my own space and at a pace that works for me. definitely recommend hotworx!

Source: Google

★ 5

HOTWORX is known for its 24/7 access and virtual instructors. The infrared saunas are a big draw, promising a more intense workout and extra calorie burn. You'll find a range of classes like hot yoga, Pilates, and cycling. It's great if you're looking for something different and efficient. Just be prepared for the heat, as it can be pretty intense at first. Overall, it's a solid choice for fitness if you're into the infrared sauna experience.

Source: Google

★ 5

Such an amazing place with amazing employees & members who make it even more worth going to hotworx! I have been going for a little over a year & have noticed zero pain in my SI joint after my recent L4 L5 back fracture. Truly recommend to anyone who wants to be in a positive & encouraging workout environment!

Source: Google

★ 5

My experience was great, it was a nice and clean environment while the workers were super polite!

Source: Google

★ 1

I signed up for a membership with HOTWORKX at the Rockhill location on Thursday, April 10, 2025. My initial interaction was quite pleasant, filled with enthusiasm as I learned about the unique fitness offerings. However, the very next day—April 11, 2025—I discovered a HOTWORKX location much closer to my home in vibrant Midtown Saint Louis, which sparked my interest in switching my membership.

Eager to explore this new option, I reached out to both locations to inquire about transferring my membership to the Midtown site. Unfortunately, I encountered a rather unpleasant experience with the Rockhill team. When I expressed my desire to cancel my membership, the team member I spoke with seemed more focused on dissuading me than on assisting me. Instead of facilitating my request, she persistently tried to convince me that cancellation wasn’t an option and suggested alternatives that didn't align with my needs.

During my call with the manager at the Midtown location, I was informed that I had a 3-day cancellation clause in my HOTWORKX contract, a glimmer of hope that could resolve my situation. I brought this information back to the associate at the Rockhill location, only to be met with reluctance. She suggested I come in on Monday, April 14th, to officially cancel my membership, fully aware that my 3-day window would expire by then. This felt not only misleading but also dishonorable, leaving me frustrated.

Moreover, the Rockhill associate made dubious claims about offering me a better membership price. Once I signed up at the Midtown location, I discovered that both memberships were priced the same. As I stood firm in my choice to cancel, her demeanor shifted, and she insultingly remarked, "Well, you didn't even pay a lot of money anyway," undermining my investment. Just to clarify, I had spent a total of $160 covering the membership, enrollment fee, mat, and towel—an amount that felt significant to me.

The team member at the Midtown location was shocked by the treatment I received and listened intently to my account of the call with Rockhill. After our conversation, a team member from Rockhill took the initiative to call Midtown and insinuated that they were coaching me to cancel my membership, adding an unnecessary layer of conflict to the situation. Ultimately, Rockhill processed my cancellation and issued a refund of $49.

While I genuinely believe that Rockhill can be an excellent location with a positive and energetic atmosphere for workouts, I was profoundly disappointed by how I was treated. The false claims and attempted manipulation felt entirely unwarranted; I simply wished to utilize the facility that was more convenient for my lifestyle.

Though I remember the names of the team members from the Rockhill location, I will choose to refrain from mentioning them out of respect. I believe their actions were influenced by guidance from their manager, which ultimately led to this unfortunate encounter. I hope my experience never happen to anyone else.
God Bless

Source: Google

★ 4

Source: Google

★ 5

HOTWORX is an absolutely amazing workout. As a woman that has struggled to find enjoyment with working out, HOTWORX has changed the game for me. The infrared Saunas allow your body to move and stretch like no other work out can. A plus to all of this is the amazing staff at the Rock Hill location that are always available to assist with anything.

Source: Google

★ 5

I love hot worx and have been getting my sweat on here for 2+ years! Katie and Katelyn are great :)

Source: Google

★ 5

I LOVE the RockHill Hotworx!!!! I wish I could give 10 stars- truly the best place to work out! It’s so easy to be consistent and motivated with all the variety in the workouts. Hotworx has been a game changer for my mental health too. I can’t say enough great things! And Katie at RockHill is amazing and always so helpful! Great team and owner!!!

Source: Google

★ 5

HOTWORX is a great place to help you on your fitness journey! I love the flexibility for my busy schedule! All the different classes help me challenge myself to get stronger!
It is always a positive environment!

Source: Google

★ 5

I love this Hotworx! The staff is super helpful. It’s a great place to workout!

Source: Google

★ 5

I love coming to Hotworx! Katie and the rest of the staff are super friendly and welcoming whenever I walk in the door. I enjoy the variety of the classes they offer and the flexibility!

Source: Google

★ 1

dislike the place, weird vibe

Source: Google

★ 5

I absolutely love Hotworx in Rock Hill! Not only is it affordable, but it also offers such a positive and encouraging atmosphere. Even during this busy time of year, when everyone wants the same classes at the same time, the vibe is always kind and motivating. It's such a great place to stay focused and energized!

Source: Google

★ 5

I joined 3 months ago and best decision thus far! Katie and Katelyn are awesome. They are always kind and very approachable to ask questions and help you . The facility is always clean and I love the workouts and it’s sooo affordable! I highly recommend you check them out!

Source: Google

★ 5

love the hotworx studio!!

Source: Google

★ 5

My whole family works out here! We absolutely love it!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Amazing place to work out at! It’s unlike any fitness studio I’ve ever been to and the staff always brings my mood up!

Source: Google

★ 5

I absolutely love that this is 24/7 unlimited access! I can come in and do a cycle session followed by a yoga session any time I want. This helps with my crazy schedule, and makes trying to plan my workouts so much less stressful than it was before!

Source: Google

★ 5

HOTWORX is phenomenal. Great variety of workouts that you don’t get tired of!

Source: Google

★ 5

I absolutely love Hotworx, Rockhill. The owner and staff are so kind and helpful. They are constantly cleaning the facility and doing their best to make sure their clients are happy.
Hotworx is not only an amazing workout each time but a place to reset and detox. I work harder and push myself in the infrared heat because I know I am burning more calories and raising my metabolism more so than working out in an air conditioned gym. The first workout is free so check it out!!

Source: Google

★ 5

I can't say enough amazing things about this location, works out, and staff. Katie is always such a friendly face, always says hi and makes sure I have everything I need when I come into the gym. If you are on the fence about joining Hotworx just go in once and you'll never look back.

Source: Google

★ 5

Great workout! Super flexible with my schedule since they’re open 24 hours. Super friendly staff!

Source: Google

★ 5

I joined hotworx in January thanks to Katie S. and im hooked!

Source: Google

★ 5

Hotworx Rock Hill is awesome. The workouts are efficient, the facility is very clean and the staff is wonderful! "The Katies" (B & S) and Kiana who work there are lovely. Great place to work out.

Source: Google

★ 5

Love working out here! It is so nice to have the flexibility to work out when I want to. The challenges keep me motivated. The gym is always spotless. All the staff is helpful but a special shou out to the Katie’s who always great me with a smile!!!

Source: Google

★ 5

Cost is good. Workouts are really beneficial to your health. I’m getting old and these keep me feeling young. Great variety of workouts and friendly people to get a good sweat in. Ask for Katie S. She’s super sweet.

Source: Google

★ 5

I literally adore hotworx. The staff is so friendly. The Katie’s and Kiana are such sweethearts. The environment is always clean. The workouts are both challenging and modifiable based on your needs! They’re virtually instructed and the instructors kick your a*s!! You detox and sweat sooo much and feel literally AMAZING afterwards!! The saunas are infrared and have so many benefits attached!! I’ve noticed it’s helped a ton with my lower back pain, stress levels, and sleep! The videos switch out frequently and there’s so much variety to choose from!! I also love that’s it’s so affordable compared to other places lol. $59 a month and they even do family plans!! My husband is just $30 a month!! He loves it too haha. Gotten everyone hooked. Such an all around fantastic place!! 🤍🤍

Source: Google

★ 5

Amazing staff!! LOVE the 24 hour unlimited access! Very clean studio and all other members are SO nice and encouraging!!! I don’t think I could join another gym after being a HOTWORX member! Monthly membership is considerably low considering all that it has to offer!!

Source: Google

★ 5

I’ve been to several other hot Worx and this location is the best by far. All 3 young ladies at the front desk have treated me with such great customer service and have been so friendly and helpful. I’m glad to be a part of the Hot WorX family! Thank u so much!

Source: Google

★ 5

HOTWORX is my life saver! Especially during these colder months, I love the fact that there is unlimited access 24/7! I genuinely look forward to working out here!

Source: Google

★ 5

Love this gym! With 15 minute cardio workouts, even if you have a super busy day, you can squeeze in a workout. I had tried the Ellisville location out before this one opened and I love the concept. Due to the heat I have very little muscle soreness after the workouts and I love that I can combine cardio & isometric. The employees are very helpful and supportive. If you're wondering if you should try it - try it! You won't regret it.

Source: Google

★ 5

Love this Studio!!! Staff and managers are awesome. Clean to the max. Tours informative so there are no surprises. I know exactly what I am getting. Just a fantastic experience, very unlike other fitness facilities in the area!

Source: Google

★ 5

I love HOTWORX and now there is another location in the St. Louis area to go to. The infrared heat helps me burn calories faster than with normal workouts and the variety ensures you never get bored. Already did Hot Blast today and may go back for Hot Pilates.

Source: Google

★ 5

Just joined and it was a great experience !! Inferred Heat benefits are awesome!!😃

Source: Google