★ 1

The stretching is a 5 star, but customer service is a 1 star. The first appointment I scheduled cancelled 10 minutes before my appointment time (I was sitting in the parking lot). The next 3 were excellent by Ashley, but all of a sudden Ashley disappeared and my appointment I had scheduled was removed, but I did not know this until I drove all the way there and the doors were locked. I reached out to the owner and left several messages but he has failed to call back. Sadly disappointed. I understand employees may be the issue and not reaching out to your clients is awful and poor business. I would not recommend this company.

Source: Google

★ 5

This place and staff are amazing and know what they are doing
I did not realize the importance of stretching as we age
Please make sure you book at either the stretch lab town and country or the ladue MO location
You will not be disappointed and realize how amazing you will feel

Source: Google

★ 5

Source: Google

★ 1

They bury a lot of the financial terms in fine print. You have to sign up for three months minimum, and you also have to provide one month's notice to cancel so they can stick you for one more month.
Also, they require you to buy their special (overpriced) socks.

Source: Google

★ 5

Great Place, Great Staff, Great Owner.
I would definitely recommend Stretch Lab Chesterfield
to anyone thinking about getting stretched.

Source: Google

★ 5

Great folks and a welcome addition to everyone’s health journey. Be bold and do it for your mind and body.

Source: Google

★ 5

Great staff that listened to my concerns. StretchLab made my day to day activities much easier to do.

Source: Google

★ 5

as an "older" golfer this is exactly what i need. The constant stress my golf swing puts on my back and hips is somewhat painful. After only 3 visits i don't get sore anymore when i play and practice. Highly recommend!!!

Source: Google

★ 5

Wonderful place and wonderful people 👍

Source: Google

★ 5

Best stretch of your life

Source: Google

★ 5

Great staff and encourage anyone looking to stretch out their body to give this a try.

Source: Google

★ 5

Amazing! Just used my trial session and will be joining. The one on one stretching felt great, the trainer/coach educated me about what he was doing and why and sent me home with some exercises. The facility is sparkling clean, the guy at the front counter was welcoming and engaging, and they have evening and weekend hours. Not sure why my health insurance doesn’t cover this because this is healthcare like it ought to be.

Source: Google

★ 4

Drake is great! He is attentive & wants to get you moving better @ your own pace

Source: Google

★ 2

The staff was wonderful.
I had to cancel my trial after 1 month due to circumstances that matter to no one but me. I met with a manager on site to discuss this to which he informed me that my trial was canceled without penalty and not to expect the next to payments to be processed. After about 10 days, I did see another charge to my debit card. After reaching out over the phone and leaving a message for the manager to call me back, I received no response. 7 days later: I call again to speak with a manager and the associate who answered the phone took a message for the owner to call me back.
When I spoke with the owner, he made it clear that regardless of my circumstances, his were the priority and that he would not be reimbursing the charge.

Again, staff is wonderful. 5 stars.
I do not feel the same about Owner. Knock it down to 2 stars for the franchise.

My advice is do not sign a contract. They will get you regardless of your circumstances.

Source: Google

★ 5

After a year of achilles pain, with trips to ortho and physical therapy, I tried Stretch Lab. I became more flexible than I have ever been and pain free in a few short weeks. It can change your life. Great team as well!

Source: Google

★ 5

My active 12-year-old has significantly benefited from adding Stretch Lab sessions to his routine. His recovery time after soccer practices and games has been drastically reduced, and his range of motion has increased, making him a better player.

We love how flexible (pun intended?) scheduling is, how friendly the owner and staff are, and how reasonable the monthly membership prices are. The option to text instead of call and even book online are great options for those of us on the go.

Our son's personal connections with the staff members who genuinely care about his well-being keep us coming back. Both he and I recommend Stretch Lab to people of all ages and fitness levels.

Source: Google

★ 5

Great customer service and stretching

Source: Google

★ 5

I had NO IDEA how much I needed to stretch. I did the one trial appointment and bought a monthly membership that night. I have done many things in the name of health- half marathon training, personal training, weight lifting and all sorts inbetween - none have had the level of positive affect as StretchLab Town & Country has had. The aches and pains I kept telling myself were expected at my age are rare vs daily. They are knowledgeable, friendly, professional, and caring.

Source: Google

★ 5

I’m now able to touch my toes in a forward fold. It’s taken lots and lots of sessions of being consistent every week. This is a huge accomplishment for this 75 year old gal. So glad I took a chance and tried it out.

Source: Google

★ 5

Source: Google

★ 5

I look forward to my stretch every week. This have given me better flexibility so I can enjoy better mobility for my physically demanding salon career. Love StretchLab and all their technicians are wonderful. Don’t hesitate to give it a try!!

Source: Google

★ 5

First timer. This was a great experience. Tara and Drake explained everything perfectly and we left feeling amazing. Will be back for sure.

Source: Google

★ 5

I drive by StretchLab almost every day, so I decided to stop in and get some information. Since I liked what they did on my introductory stretch,..I gave it a try for a month.. and so glad I did! It has done wonders for my sore back!(and legs,..really…for my whole body)!! Tara is the person responsible for my 5star review (Drake and Alan too)! TARA and STRETCHLAB,…YOU ARE the BEST!!

Source: Google

★ 5

My son & I are members and they do amazing job! Highly recommend going in and get tested to see where you need the most help…
They are very nice and we already feel
A difference after 3 weeks:-)

Source: Google

★ 5

StretchLab has done wonders for my stress and mobility. This place and these people are incredible — the best at what they do, and I’ve been to all the other “stretch places” in STL. I’ve never had a bad experience with any of their staff, but my favorite is Tara! She’s somehow gentle and firm at the same time, helping me achieve a deep stretch and feel comfortable. Go ahead and get the starter package and try for yourself!

Source: Google

★ 5

What an awesome place! Tara is a rockstar.

Source: Google

★ 5

I have been coming here since this studio opened. I have worked with several of the staff. All of the staff I’ve worked with are knowledgeable and I leave feeling great. Most recently I’ve been with Tara. Tara does a great job with me and remembers what aches and pains I’ve been dealing with and helps stretch out those areas. I recently had knee replacement surgery and the stretching really helps with the tightness I get in my new knee.

Source: Google

★ 5

Tara is amazing! She has done amazing work for stretching my body the correct way. Very knowledgeable and polite as well!

Source: Google

★ 5

This experience was amazing. I’d recommend anybody of any age. Tara was my “STRETCHOLOGIST” and who I recommend. Her skill set combined w/her previous masseuse skills made it a really unforgettable experience. Go see for yourself & thank me later

Source: Google

★ 5

We love this place. It’s very professional and helpful. I am seeing progress on my hip issues.

Source: Google

★ 5

Love this StretchLab. The team here is very welcoming and accommodating, and Tara especially is very talented. I have some persistent IT and hip flexor tightness that has been difficult to resolve, but Tara knows exactly what stretches to use to target the issue.

Source: Google

★ 5

I started going to Stretch Lab in Town and Country about five months ago. Since I started going to Stretch Lab I have noticed more flexibility, less pain in my muscles and joints, and I can recover from my workout much quicker. Drake @Stretch Lab is the best! It makes you feel very comfortable and is one of the friendliest people I know. If you have a problem spot that week he will come up with the right stretch for that area and you’ll walk out feeling amazing.

Source: Google

★ 5

I just finished my first stretch session with Tara. It was fantastic!

Source: Google

★ 5

Would give 10 stars if I could. I started coming here about a month ago. I had been looking for a program like this and found them online. I filled out a contact form and Fred called me. He was really friendly and able to answer all my questions. The pricing is reasonable, less than I expected, so I decided to give it a shot. They give you a free session to start (at least right now) so you can get a feel for how it works. I wasn't exactly sure what to expect but as soon as I walked in the owner introduced himself. Allen is truly a genuine, nice guy and and I felt very comfortable right away. The environment is relaxed and friendly and everything is clean. They sanitize after each client.
Ethan is working with me and I can't say enough about his professialism and ability. He's extremely skilled and knowledgable. He takes the time to listen and pays attention to my input so we work quite well together. I've already seen great results working with him. I'm really surprised and impressed with the progress I've made in such a short time. These guys know their stuff and they're wonderful to work with. So far I've had an amazing experience. I feel like a million bucks when I walk out of there!!! Highly recommend this place!

Source: Google