★ 5

I spend too much time here! To be honest, there's so much to do here. There's a swimming pool, a gym, a treadmill, basketball courts, a climbing wall, group classes, and more. You can even rent bikes for free!

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★ 4

The J brings that balance between fitness and community a space where you can work on your body and clear your mind at the same time. The setup is solid, the staff stays respectful, and the atmosphere’s consistent calm but motivated.
The only reason it’s not a 5 is small things timing, space flow, and sometimes crowd energy. But overall, it’s a place where growth happens if you stay focused on your purpose.
Louie K’s Up I don’t just train for strength, I train for peace. 💪🏾🔥🧘🏾‍♂️

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★ 5

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★ 5

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★ 1

DO NOT SEND YOUR KIDS HERE FOR SUMMER CAMP.

My 8 year old tried their summer camp program, it is terrible.

- They don't have enough counselors for the kids.
- They charge $300+/kid for the week, the Y charges $75/kid and is MUCH better organized.
- They often leave the pool area without all the kids in the group. My 8 year old was left in the pool area without supervison or an adult, they went to the locker room to change and didnt do a headcount.
- Kids at the J ask other kids for money to buy snack, a 11 year old strong arming 8 year olds for lunch money seems wholesome.
- Very unorganized and unprofessional staff.

Don't trust these people with your kids.

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★ 1

Edit:
Came back 4/21 at 5:30 am. There was one lady working. Extremely rude and dismissive. Didn’t even let me buy a guest pass and denied me from the gym. Anyone visiting from out of town DO NOT GO HERE, they won’t let you in. Whatever employee this was has no clue how to treat people

Source: Google

★ 5

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★ 1

I recently visited the JCC in Saint Louis, MO, and my experience was quite disappointing.

1. Dirty Facilities: The men’s locker room was in terrible condition—it looked like it hadn’t been cleaned in quite some time. The showers were not well-maintained, and there was no towel service available.
2. Broken Amenities: The sauna and steam room were both out of order and smelled terribly. The hot tub was almost black with scum and the water was filthy. When I notified the staff about this, I was met with an indifferent response. They simply said, “Oh, well, we are closing soon,” despite it being only 4:45 PM and the facility closing at 6 PM (on the weekend).
3. Unpleasant Staff: Unfortunately, the staff were not very friendly. I witnessed some staff members also being rude to other members, which added to the overall negative experience.

Overall, the poor condition of the facilities and the lack of customer service make this a place I wouldn’t recommend. It’s clear that management needs to address these issues to improve the experience for members. Save your time and money this place isn’t worth it.

Source: Google

★ 1

Regular account issues.
Front desk can't help you win any account issues.
The management office is never manned to fix issues.
Front desk will take name and number for the management office but they will either forget to give it to them or nobody will care to get back with you.
In spite of being members for a decade and spending tens of thousands of dollars for the membership and early childhood center, when they screw up your account and can't fix it, they'll cancel your membership, back charge you and MAKE YOU PAY A NEW MEMBERSHIP FEE. Paying a new membership fee is complete B.S. and a deal breaker. These are NOT good people. Good people would treat people who spent a small fortune with them like people and not like another number. We'll be going elsewhere. It's clear by COMMUNITY, they just mean people that identify the same way they do. The rest of us are just there to fund their causes.

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★ 5

Very very good facility and community👍🏼

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★ 1

Was a member for over two years. I received a 2024 price hike of 25% with no notification. My monthly bill went from $104 to $130. No apology or remediation attempt from the staff. I canceled the membership and still had to fight to get reimbursed.

I'll also add that their pools almost never have all the features opened because they are consistently understaffed.

The hours aren't kept updated on their website so you can never trust that things will be open when you arrive.

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★ 5

I’m so excited about the new gym equipment i seen getting installed yesterday!!! This is my home away from home from the kids to workout and relax.
Better gym equipment is so EXCITING!

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★ 5

Lots to offer at the J!

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★ 5

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★ 5

Велике дякую вам за вашу допомогу !!!

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★ 5

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★ 4

Was a member for several years and LOVED the exercise classes. The beginning classes were all very inclusive for all levels so it was a great place to really get started.
I don’t have kids but enjoyed it all the same!

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★ 5

This is a beautiful facility and I wish I lived closer and could take advantage of it! I attended a book tour/signing held in the gymnasium, but had the opportunity to walk through the gym as well. It's clean, well maintained, and has tons and tons of workout equipment of all kinds - the most well-appointed gym I have ever visited.

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★ 5

Very polite staff! Picked this location because of proximity, but the classes they offer are worth every penny!

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★ 5

I rented space at the J for a community event and had such a wonderful experience! Isaac and his team were friendly, communicative, and so so accommodating! Our event went smoothly because of their professionalism! We will definitely rent space at the J in the future! Thanks again!

Source: Google

★ 5

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★ 3

Generally summer is the worst time at the J if you're wanting to use the gymnasium or pool facilities, as preference is given to groups mainly consisting of non-members, and little consideration given to members that pay the premium membership fees. Considering a move to a gym that is a little more focused on providing a higher level of service to paying members.

Overall it's decent facility, but if you're joining to have swimming as part of your workout beware. Schedules are often mismanaged, and getting kicked out of the pool in the middle of workouts so that unscheduled groups can take over is common place. Six times in one summer I've driven over to the J and either haven't gotten a full workout or, have been unable to workout at all in the pool due to pool mismanagement or incorrect schedules being posted online. Several hours of multiple days per week, either one or no lanes are available to lap swimmers. Member Services does little to help or make to make things right. Just way to expensive for this level of service.

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★ 1

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★ 5

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★ 1

My girlfriend has experienced racism towards her at the J, she's fed up with it and canceled her membership. Seems like other members can't be a decent human being and other parents are teaching their kids to be racist as well because they don't get it out of nowhere unless it's someone close to them.

Source: Google

★ 3

I’ve been a member of The J for a few years. It’s a great gym in a lot of ways. There’s a decent selection of equipment that seems to be well-maintained. I also like the squash courts and the indoor and outdoor pools. I also worked with a trainer for a while and he was excellent. Something I particularly like about The J is that it is truly accepting and welcoming of everyone.

The annoying part: There seems to just be one schedule posted online (at least that I can find) for each pool. It shows the general hours of the pool, but does not show changes to that schedule (e.g. pool unavailable due to a special event). Since I can’t find this info online, I need to call The J and ask if the indoor pools are open and available for use. It is maddeningly difficult to get a correct answer on this. For instance, I’ve called The J three separate times this weekend to check if the indoor pool was indeed open for use, and all three times I was told the wrong information. I wouldn’t leave this review after one off weekend, but this has been an issue over the past few years.

Source: Google

★ 1

Great gym - terrible policies.

One ‘mask hour’ per day? Please use some common sense when creating rules. Is one hour supposed to ‘stop the spread’?

The J tries to be an extremely woke company, yet it ignores common sense and reality..

Don’t join unless you want early closures on Fridays (6pm) and policies that help the minority of gym goers.

Source: Google

★ 5

Great facility for exercising, nice swimming pool in and out, clean facility with nice showers hot tubs sauna. Always activities and a beautiful gym to play basketball, badminton, pickleball , volleyball. Starting pickleball again check the times.
They now take renew active for membership dues..

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★ 5

Love being a member. New machines are great.

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★ 5

Great experience

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★ 5

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★ 5

Great friendly staff. This place is full of things to do. The inside pool is wonderful. The kids had a great time too. This is a place has something for everyone.

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★ 5

Best place

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★ 5

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★ 5

Very family oriented facility for all your family's athletic needs

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★ 5

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★ 5

Good ambient and sprawling space

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★ 5

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★ 5

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★ 5

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★ 5

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★ 2

I love the atmosphere of the J but the front desk lady has always had a attitude about anything. I have gotten yelled at for numerous reason that wasn't nothing to yell at she is not people friendly and denied money to your business....

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★ 5

I enjoy going in the J.

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★ 1

I was accused of taking pics of people when I was only on FB, my phone flashes when I get a call or a text, a email or a hit on FB and a employee says he was watching me on camera taking pictures, there is nobody there that I would want to take a picture of, he should have asked me instead of accusing me

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★ 3

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★ 5

Супер, больше нет слов

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★ 5

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★ 5

We visited for the Book Fair! Good selection and prices!

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★ 5

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★ 4

We visited this establishment for a member's birthday party. I love the pool area, the staff was very nice and helpful, and the facilities were absolutely amazing.

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★ 3

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★ 5

We hosted my friend's bridal shower here. Its a really neat place.

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★ 5

The place was very clean and friendly service. Thanks Kate 😊

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★ 5

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★ 5

Great fitness center, pre-Covid 19 towels were provided and a sauna as well. The J was one gym that changed to swim lane reservations, which I loved (Although I thought that reserving for an hour was too long for me, it worked out great to be able to get into the pool and get your workout in without waiting.
I appreciated the J's adherence to safety in 2020. The virtual classes I have attended have had enthusiastic instructors ready to guide you to fitness and help you have fun, and they are even funner in person. Overall a clean gym, not having to provide your own lock is a plus.
The mask requirements have recently been lifted.

Source: Google

★ 5

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★ 5

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★ 4

Great place to workout and outdoor and indoor pool are nice places outdoor pools little crowded in the summer. And there's not much of a way to get food other than the vending machines

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★ 5

Beautiful Facility , Clean, and the evening maintenance supervisor Termaine is always polite and ensures all members needs are meet, I overheard another member complimenting him saying this facility always runs smoothly when you are here and I have to agree. Great staff overall!

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★ 5

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★ 5

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★ 5

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★ 5

Most people in our community, at first glance, see The J as a place for health and fitness and also assume it must only be for those who practice Judaism. What I have learned in spending more time with members of the staff, is that it is a place for young and old, it's a place for art and culture, it's a place for friendship and philanthropy, for volunteerism and community support. The J offers too many programs to mention them all. Film Festivals, Book Festivals, Fitness and Wellness, Parties, a Garden that donates tons of food annually, reading mentorship, school, programs for the able bodied and the less able bodied, etc. I recommend anyone looking for a way to meet others and support the broader community at the same time look into membership at the The J. This is a place for everyone of every color, creed, and race.

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★ 5

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★ 3

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★ 4

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★ 4

Very well maintained place. Hope they keep more fitness equipment like boxing bags which are atleast normal

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

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★ 3

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★ 5

My family is not Jewish, however, the J has been a huge part of our lives over the years from summer camps and early childhood to fitness and even employment. We love it!

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★ 5

Wow, just Wow.

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★ 4

Wonderful complex and very expensive!!

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★ 4

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★ 5

Good family place. Handball. Weight training. Yoga. Pools indoor and out. Child care and much more

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★ 5

The J is a great facility with a friendly staff. They do a great job of keeping all members safe and informed.

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★ 5

Adult day center is excellent.

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★ 5

The key to any organization's success is its people, that is true for the J. The facilities are nice and well maintained and that is important, but what keeps people coming back is friendly and knowledgeable front line employees.

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★ 5

I feel safe and secure working out in your facility. Thank you for providing me with an opportunity to continue my physical and mental well being during these difficult times.

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★ 5

I love playing racquetball here, fantastic facility.

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★ 5

Excelent facility.

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★ 5

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★ 5

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★ 5

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★ 3

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★ 1

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★ 5

The J is a community that cares, takes action, and embraces all!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Best rec facility and community of people in the city and probably the state!

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★ 5

Lovely facility, friendly staff, great programs, beautiful pool, great indoor track.

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★ 5

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★ 5

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★ 5

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★ 5

Clean, a/c works great. It’s a relief from the heat to exercise there. Taking Covid seriously. I feel safe there. Even better when fully functioning.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

My family have been members at The J for many years. Over the past three weeks, I have watched the annual maintenance cycle occur: the gym floor is stripped and rewaxed, the outdoor pool is closed for the summer after 13 weeks of use at the end of Labor Day weekend, and the indoor pools reopen the day after Labor Day after two weeks of yearly maintenance. All of this on schedule. Ready for another school year!

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★ 5

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★ 4

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★ 4

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★ 5

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★ 4

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★ 4

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★ 5

Great family atmosphere in a well equipped and maintained facility.

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★ 5

I come here all the time

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★ 5

Great place marvelous staff

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★ 4

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★ 5

A holistic experience for the body, mind and spirit.

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★ 5

Plenty of machines. Friendly staff. Great trainers. For us, the location is also perfect.

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★ 5

The J offers an excellent variety of equipment that is easily accessed due to the number of machines and the large spaces allocated to each machine. The Entire staff at the J are very helpful and knowledgeable as well as responsive. The facility is always clean and offers a welcome environment in which to enjoy classes, workouts or using their excellent trainers. As a member since 2018 I have used the facility daily and highly recommend it to any one who inquires.

Source: Google

★ 5

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★ 5

I trust the J. I admire their diversity and desire to help the community.

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★ 5

The staff and fitness trainers are some of the best people I've met! Facilities are always clean. There's a workout for every member of the family - barre for me, weights for hubby, pool for the kiddo

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Tremendous value.. a lot of equipment, top notch facility, expert trainers, welcoming members and friendly professional staff!

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★ 5

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★ 5

Great facilities, friendly staff, affordable rates, all around excellent experience so far. Thumbs up!

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★ 5

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★ 5

Great facility. Convenient location, good hours, friendly staff.

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★ 4

Nice convention center and sweet bathrooms.

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★ 5

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★ 5

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★ 4

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★ 5

Very nice facility. Here for swimming lesson. Probably one of few places in stl for adult swimming lesson

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★ 5

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★ 5

Pass it often

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★ 5

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★ 5

Great place with many activity options.

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★ 5

The j is an awesome place with all the workout classes they have to offer. Love the sauna's.....the diversity.... the pools, racquetball ball courts....they have 2 locations...Chesterfield and Creve Coeur.... Staff is awesome!

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★ 5

Amazing places

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★ 4

Great pool. Beautiful locker rooms. Family feel.

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

I have been a JCC member here in STL since 2012 and our family like it very much.

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★ 4

Good place for family fitness .play area for kids gym for adults .dance studio and many more.

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★ 4

I give it a four stars because of the hours some people get off work later than others that is horrible other than that great place clean locker rooms

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★ 5

I love working out at the J. There are so many cardio machines, I never have to wait. The layout is great because you don't feel crowded. And the diversity of people makes me happy!

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★ 5

Everything. It's a great value for the price. For me, the best gym in town that's not pretentious, lots of workout machines, tons of programs, best Racquetball players in town. It's very clean and properly cared for.
Plenty of friendly people. What more can you ask for?

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★ 5

Great facility and it has great trainers and classes!

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

Great facility and variety of fitness options

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★ 5

Love coming here...people are very helpful!

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★ 4

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★ 5

Best gym I've ever been in. Super clean. Friendly staff. Plenty of classes and extra kid friendly.

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★ 5

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★ 5

The therapy pool is warm year-round. It feels especially great in the Winter.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I love everything about the J! Great workout facility for both your body and soul.

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★ 5

Warm and welcoming

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★ 5

here for High Holy Days Services .

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★ 5

Excellent security. Tasteful and good quality construction.

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★ 5

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★ 5

I attended the Jewish Book Festival and found the employees to be incredibly friendly and helpful. The facility was clean and well-maintained, and parking was plentiful.

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★ 5

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★ 5

God gym equipment, lots of classes for members and just a friendly place to be! Plus the BJC discount is amazing.

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★ 5

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★ 5

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★ 5

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★ 5

This place is good for family with kids. You can drop your kids to day care and can perform workout. Gym is awesome.

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★ 5

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★ 5

Both locations are wonderful facilities!

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★ 5

Great workout facility for every age and every interest

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★ 5

The J is a great place to work out! Lots of kids activities also!

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★ 5

It is an amazing place with a gym, pool, workout rooms and a lot more

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★ 5

Really nice facility with friendly staff.

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★ 5

This is a wonderful, diverse fully formed community/gymnasium where everybody is welcome. Plenty of knowledgable staff to help and assist you. I highly recommend this facility.

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★ 5

Great facilities

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★ 5

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★ 5

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★ 1

Hi JCC @ Staenberg Family Complex, please fix boy's shower stall lock. There are only two shower stalls in boy's room. One has a broken lock for at least 4 months. A long line of boys wait to use the good one every day. After multiple times of talking to employees and months of waiting, I can no longer rate this place more than one star.

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★ 5

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★ 5

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★ 5

The J has a fantastic used book fair. I always find a wide variety of books to purchase.

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★ 5

I attend 5 nights a week. Friendly staff and pretty clean.

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★ 5

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★ 5

The facilities are excellent and the staff is knowledgeable

Source: Google