★ 5

Clean equipment, plenty of skwat racks. Proper set up with the equipment. Maintains a good flow

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★ 5

Great gym! Always well staffed and taken care of!

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★ 5

Great gym. People just want to work out. Everyone keeps the place clean with the staff. All equipment is in great working order.

Only raised their rates once in 4.5 years, and hasn't closed down.

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★ 3

Equipment is in good shape and fairly new. The layout is a bit crammed and not easy to navigate when busy. It would have been better if there wasn't so many people leaving personal belonging on multiple machines they are not using. Difficult to workout when some think they need to hoard all the machines for themselves!

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★ 4

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★ 4

Girl at the front desk very friendly and helpful answered all questions....

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★ 5

24 hrs now. Gave me a 2nd key in for door to use with 2nd key set.

May 3 2025. Suddenly phone app doesn't just work. Wants email sign in with password. Reason for app was to just use phone. Hear beep, door clocks open. Then use key inside to verify. Couldn't find password.
Just want user friendly access. Is that too much to ask??? Had to leave and drive home. May just canceled.
Why the sudden change on accessibility???FIX IT

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★ 5

Great gym, clean, updated equipment and good energy from the people training!

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★ 5

Been a member of this gym for almost 9 years and it keeps getting better. Friendly staff, very clean, variety of equipment that’s kept in good, working condition. The other members are “my people”. I’ve been a gym rat for nearly 30 years; Fuel is by far the best gym I’ve ever been a part of.

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★ 5

I can’t say enough good things about Fuel Fitness! This gym is an absolute gem, and it’s become my happy place to kick off the day. From the moment you walk in, you’re struck by how *spotless* everything is—seriously, the cleanliness here is next-level. The floors sparkle, the machines are wiped down, and it just feels fresh and inviting every single time.

The equipment is fantastic, too. They’ve got everything you could want, from top-notch cardio machines to a killer selection of weights and functional gear. It’s all in great condition, which makes every workout feel smooth and enjoyable. Whether you’re a beginner or a seasoned gym-goer, there’s something here for you.

But what really sets Fuel Fitness apart is the people—especially Sophia. She’s an absolute superstar! Her energy and positivity make those early morning workouts something I actually look forward to. She’s always got a smile, a kind word, or a little encouragement to share, and it’s impossible not to feel motivated around her. She’s a huge part of why this place feels so special.

Honestly, working out at Fuel Fitness feels like catching up with family every morning. It’s warm, welcoming, and the kind of place that makes you want to keep coming back. If you’re looking for a gym that’s clean, well-equipped, and full of heart—thanks to folks like Sophia—this is it. Five stars all the way!

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★ 2

I’ve been going to this gym for about 4–5 years now, and unfortunately, it’s just not what it used to be. A few years ago, this place was genuinely great—the layout made sense, the staff was friendly and welcoming, and it felt like a good place to improve yourself no matter where you were on your fitness journey.

If you're into calisthenics, there’s barely any decent area left for that kind of training. It seems like they focused more on aesthetics than function, and it really shows in the lack of practical utility now. They use this big strip for a sled push, but it is awkwardly short.

The biggest issue, though, is the staff. The team used to be incredibly friendly, helpful, and just overall good people to be around. Now, it feels like the complete opposite. Most of the current staff come off as cold, unfriendly, and honestly a bit judgmental. One person in particular a shorter blonde girl who’s been around for a while she has a pretty inflated ego.

For the price they’re charging, this gym is not worth it. The only real perk left is the 24-hour access. Still do not recommend for anyone to really come here, but good if you love a good social media post I guess.

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★ 5

Great gym and great equipment. 24hr

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★ 5

Big Thanks to Sydnee . She is a muscle miracle worker!!

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★ 5

I really like this gym. Not to packed decent price. They have a now selection of hammer strength machines, squat racks, ect.

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★ 1

they will terminate whoever they dislike even if they have no proof, I’ve seen a lot of people get terminated just because they dislike them or say something false against them just to get them kicked out, it is sad and scary but just be careful who u talk to!!!!

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★ 1

Good luck trying to end your subscription. I they want you to cancel it online but then never send the email to cancel. What you get for the overpriced subscription is a mediocre gym with minimal equipment, you’re better off working out at the Yellowstone. I wouldn’t recommend this gym to anyone. If you’re even hesitant on going, don’t waste the money.

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★ 4

I like the fact that they are open when I want to go there. They have enough good equipment that they are not over crowded.

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★ 5

Loved this gym so much! ❤️ unfortunately we moved to the heights, and it too far of a drive to keep going here :( wishing they would open up a Billings heights location! There are next to no gyms up this way. 😩

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★ 4

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★ 5

Was in travel status and dropped in for a workout to break up a long drive. Great facility with a good assortment of equipment. Great standard lift platforms and accommodating lockers, showers etc.

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★ 4

Great gym!! Clean as always.
I will say the young lady at the front desk could maybe work on her people skills. ... you know...for friendliness and to help folks feel welcome? Anyway, just a thought.
Also....when did they change the day passes being good for a full 24hrs???
I used to be able to go in the next day, and as long as it was earlier than the previous day, I could still use the pass.
Must not be the case anymore as I was charged for both days.
$15.00 for day passes.

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★ 1

Go literally anywhere else in town.
They have lifting platforms and bumper plates, but you arnt allowed to use them.
They advertise athleticism and strength but this place is a joke.

Platforms and bumper plates were invented for Olympic weightlifting so that the bar can be dropped. They arn’t just the latest fad to make your gym look cool. They are a tool to make people better - and not allowing them to drop the barbell is not only hindering progress, but also putting them in danger.
Fuel expects people to not drop barbells when using their platforms and bumper plates.

I am a certified strength and conditioning coach, and first of all if anyone is serious about being an athlete they should at least be performing cleans and deadlifts, while jerks and snatches are icing in the cake. Either way when you perform a clean it is dangerous to not be able to drop the bar. When you perform a jerk it is dangerous to not be able to drop the bar. When you perform a snatch it is dangerous to not be able to drop the bar. When you perform a deadlift it is dangerous to not be able to drop the bar.

Bumper plates are literally made to be dropped in the ground.
This newly remodeled gym wasted tons of money putting in platforms and buying bumper plates, yet members are not allowed to use them and drop the weights. They are just for show. Management will tell you if you drop the weights you must drop them in the “crash pads”-which is dangerous. If someone is pulling a 300lb deadlift it is ridiculous to expect them to pick up the bar, walk over to the crash pad to drop the bar, and in the same way if they just cleaned 250 it is ridiculous to require them to walk over to the pads to drop the bar.
As an athlete there are certain days where eccentric portions of deadlifts (lowering it) should specifically not be performed as that is the portion of the lift that causes muscle damage and therefore soreness. So yes, it is important to be able to drop a deadlift based on what phase of training you are in.

False advertising.
Don’t buy and advertise equipment made for a sport if you will not allow people to practice the sport.

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★ 5

Amazing gym
Clean, helpful staff
Highly recommend

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★ 5

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★ 5

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★ 5

Remodel looks great, equipment in working order. Sign up was easy and staff present and friendly. 24/hr access.

If you're looking for a more catered gym experience, maybe find a different spot. But for a no nonsense, good price, it's perfect.

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★ 5

Friendly staff and top of the line equipment. I would recommend Fuel Fitness to anyone looking for a gym in the Billings area.

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★ 1

I'd give it 0 stars if I could. Some old fat guy all hopped up on steroids with anger problems tried fighting me because he didn't like how I dropped the weights as if it's planet fitness or something. I was assured when i signed up that there was no lunk alarm. Not sure if he was owner but it was very unprofessional and uncalled for. I wouldn't recommend anybody go there unless you don't mind the potentiality of being assaulted mid workout.

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★ 5

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★ 5

I called in today for help with my membership! Mason was super informative, friendly, and had a great attitude! Customer service isn’t always great these days, but everyone at fuel has always been extremely wonderful! Would highly recommend this gym!

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★ 5

Good gym, lots of stuff other gyms don't have

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★ 5

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★ 5

Clean and reasonably priced

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★ 1

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★ 5

Friendly atmosphere and good place to work out.

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★ 2

Gym used to be 24 hours when I signed up. They've cut hours back quite a bit. If you are on a tight schedule this place isn't for you. I showed up at 4am when they open alongwith about 8 other vehicles. . Noone showed up to open for the 15 minutes I waited. Will be looking elsewhere.

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★ 1

Worst gym experience ever. I would not recommend to anyone starting on their fitness journey or anyone looking to get back into it after years off. Full of meatheads and d-bags who make you uncomfortable. Even more upsetting is they charge you an extra month just to cancel. 0 out of 5 in my opinion

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★ 5

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★ 4

clean gym with mostly people that are serious about training/ been lifting for a while. Its not very big but I never feel its too busy even 5-7 . wish it had a steam room or sauna tho.

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★ 5

I have been a member for about 7 months. Like everywhere else in town they have had labor shortages causing them to be closed sometimes. That is the new normal in Billings. I love this gym. It is ran great. The equipment is new and clean. I highly recommend Fuel Fitness Billings.

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★ 2

I’ve been a member of Fuel since December 2019. When I joined the gym. It was one of the best gyms in town. Open 24/7, closed only one time (Christmas), gym atmosphere, gym culture, and gym etiquette were better than other gyms in Billings. After Covid, the gym management changed, and not for the better. The gym has slowly been going downhill since the new gym manager took over. With multiple issues with hours of operation (countless closers), equipment being down for weeks/months at a time, cleanliness of the facility, damage to the facility, when it's snow the lot/sideways a rarely cleaned (ice building and slipping/falling hazardous), lack of gym atmosphere, gym culture, and gym etiquette is now the new normal.

Would I write a better review? Absolutely if things changed for the better.

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★ 5

Cleanest and best gym in town!

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★ 5

Good atmosphere, everything you need a gym o have, great location!

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★ 5

Clean, great atmosphere, has everything you need!

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★ 5

Best gym in Billings by a long shot and the best chain in montana. All locations are great

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★ 4

Lexi (sp?) gave us the tour. She was sweet and welcoming. We got a membership. Club was clean and wasn't too busy at the moment. Seemed a little crammed but without a ton of people there it was ok with me.

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★ 5

Welcoming atmosphere, pristine equipment, and killer group classes! Won’t go anywhere else in Billings.

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★ 5

Fist gym I've ever had a membership for, but also the best gym I've been to!

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★ 5

This gym has everything you need, to get the results you want without the frills. I've been a member for years now and I like it. The hours of operation on the website should be more accurate though... that's why it's four stars instead of five.

Update: The hours on the website have been precise lately... five stars.

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★ 5

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★ 5

Great place to get a good work out. Great variet of weights, resistance, and cardio equipment. Quickly solved my card issue for billing and got me on my way. And my kiddos love the play area!

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★ 1

Random extra charges.

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★ 1

God forbid if you cancel your membership. I went in to cancel, they gave me a slip of paper to go online and to cancel online. I go to the website and NO WHERE does it have a option to cancel. I call the gym back and they assured me there was a way to cancel it, I ended up calling the ABC financial place and they told me I have to email ABC and state why I want to cancel my membership and I have to submit a 30 day written notice. When I signed up for the gym I specifically asked if I could cancel anytime and they said YES. Bunch of hoops to jump through, and I am not impressed. I will be referring everyone to a different gym with the way this has been handled.

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★ 5

Great gym with a daycare👍

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★ 5

It's often busy, but it's a great gym. Clean, well lit, and good equipment.

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★ 5

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★ 1

Extremely dirty machine and over crowded machines

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★ 5

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★ 1

The doors were locked by 9 pm when the gym closes at 10 pm. Unprofessional. I don’t understand why they haven’t reverted back to being 24/7.

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★ 4

Has everything you need to get your workout in.

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★ 5

Love Fuel Fitness!!
Everything I need and then some!

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★ 5

This gym has changed my life!! The trainers are so very helpful and fun!!! The fitness classes are great! Staff is friendly and very helpful! Managers care about the members! I have been a member of several gyms...this one is hands down the best....I will never go anywhere else!! This gym is like family!!!

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★ 5

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★ 5

Love the place great staff and they are there 24/7

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★ 5

Great place to train, everything you need to better yourself for a very reasonable membership fee.

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★ 5

Very friendly staff. Helpful. I feel welcome here, there's no judgement of any kind! 3D30 is extremely fun, and I'm looking forward to the Zumba/Oula combo!

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★ 5

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★ 5

Love fuel fitness. 3D30 is such a fun class. All classes are fun and friendly. Staff is amazing. Love love love this gym!

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★ 5

Fuel offers amazing fun classes and the trainers keeps you motivated. Highly recommended.

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★ 5

So far I have to say I was a little indifferent to joining at first because I read reviews and listened to a lot of different things about the gym. Today, I decided to give it a go and try it out anyway. I was very impressed with how I was helped out concerning membership. The girl who helped me was Desiree and she was very personable. She helped both my husband and I get the membership and explained how everything worked. She emailed me all the policies and procedures had I wanted to cancel membership later on. With gyms and memberships there are always going to be fees you have to pay when you don’t fulfill the contract. She explained those to me as well.

This gym is very military friendly and very welcoming from what I experienced today. I give the gym a 5 star for great customer service and a thank you for your support to the military.

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★ 5

Went in for an Oula/ Zumba class. The instructors were amazing!!! friendly desk staff as well

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★ 4

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★ 3

No ac. Location inconvenient.

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★ 5

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★ 5

Good equipment and atmosphere would recommend to anyone looking for a 24hr gym.

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★ 5

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★ 4

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★ 5

This place is great. The staff is very helpful/friendly and they keep up with proper sanitation. I've been going to fuel for about a year, and it is by far one of my favorite gyms I've been apart of. 💪

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★ 5

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★ 5

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★ 5

One of the best gyms i been to people are down to earth and let you express you lifting and anyway shape form or grunting! Every one there is super positive and helpful in any moment in time. Almost daily recommend it to people and try to get them to experience what i have experienced with them!

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★ 5

Reasonable priced membership, great equipment selection, and great extra stuff like classes for people that want instructor based workouts. Open 24 hours too, so anytime you feel the need to workout you can.

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★ 5

Best Gym I’ve ever been to in my life, great people great equipment, clean, multiple class options.. just well ran .. top notch.

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★ 5

I am new to the Fuel, it is Clean and friendly I like it very much so far so good 😁

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★ 5

I went to Fuel for about 4 years and it is a great environment to get in shape! The staff is always super friendly and helpful!

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★ 5

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★ 5

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★ 4

Within the past 6 months this gym has changed for the better. Their new group classes offer a great chance to workout in an encouraging environment. What I love is that the instructors try and know every person who is their class. It honestly feels like a team effort here. Some class schedules are limited but for a gym this one has been my favorite .

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★ 4

Great price and equipment. Gets a little crowded at times but what gym doesn't. Love that it's open and staffed 24 hours a day, if I'm having a night where I can't sleep I love getting a workout in!

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★ 5

They take Silver Sneakers and I love the place!

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★ 1

Not a good club.

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★ 5

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★ 5

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★ 3

This gym has just about everything you could want. They could do a bit more maintenance on the place but overall it's ok.

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★ 5

Very nice staff, clean environment, fun atmosphere. Too many teenagers in homemade cutoffs (me included).

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★ 4

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★ 1

This place has hidden fees and they also market your personal information.

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★ 1

Waste of time and money

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★ 1

Gym is okay - no pool or anything, just the bare minimum. Price is decent but staff doesn't seem to know much about the policies. Also, they charge you an annual fee on top of your monthly membership fee that they don't mention when you initially sign up.

I called a week before my billings date, asking when I would need to cancel so I am not charged for another month. The guy didn't know anything. His replies were "I am not sure" and he ended up telling me to cancel around my billings date. So I went in one day after my billing date and was told I'd be charged yet again for another month since I needed to cancel 30 days before the billing date. How annoying - I've worked at a gym before and that one gave 14 day grace period. That is one way for this business to make money I guess

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★ 5

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★ 4

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★ 3

I’m giving a 3 for cleanliness. We have been members for a long time but have only gone sporadic for health reasons. Today we decided to ask for help with the machines. Yes, I’ve used other gym machines but these are a bit different. So for safety I prefer to know and understand. The only staff person on duty had zero clue on the machines and literally said so. Their newest machines when you first come in he admits that he stays away from them. That he has no idea how they work. WTF management. That’s a definite accident ready to happen. I was pretty disappointed going in with not very high expectations but, even those were squashed with an incompetent employee that really doesn’t care about his job.

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★ 1

Management continue deducting membership fees from my bank account even after discontinuation of membership.

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★ 1

Not impressed with the system they have. Very inconsistent with the employees. Even though I’ve moved and want to cancel my membership they continuously are charging my account. Their claim is that i signed a 1 year contract which is untrue. I’m looking forward to creating a case against them.

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★ 4

Nice gym. It's not too busy later at night which I like. Wish the bathrooms we're a little cleaner. And wish they changed out the towels to wipe down the machines more often.

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★ 1

My daughter and I were considering joining because of the classes offered. Because Fuel website does not have an updated, current class schedule posted I called (twice) to request a one be emailed to me. I spoke to two employees who told me only the manager could email a schedule to me because they are not permitted to use the computer. It's been 5 days and I'm still waiting ...

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★ 5

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★ 5

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★ 5

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★ 5

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★ 1

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★ 4

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★ 5

Good gym not big but has enough equipment to get a good workout in. Day pass is priced fairly also. No frills but still a very good and clean gym.

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★ 5

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★ 5

Very clean

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★ 4

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★ 5

Good gym

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★ 5

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★ 5

Nice place and clean!

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★ 5

Good and cheap. I pay only 29 a month

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★ 4

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★ 5

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★ 5

My favorite gym in Billings! Clean, excellent trainers, usually not terribly busy, and after your done working out be sure and try one if their signature protein shakes!!

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★ 5

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★ 3

Would have rated 5 stars if there was a pool and hot tub. Other then that it's great!

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★ 4

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★ 4

The gym and the staff itself are absolutely phenomenal but the high schoolers that hang around all of the equipment while you are trying to work out is very annoying.... not to mention, tying up three machines in the process.

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★ 5

Open 24 hrs. Great staff.

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★ 3

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★ 5

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★ 3

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★ 4

Nice place to get a good pump

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★ 3

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★ 4

Great gym. Reasonable price.

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★ 4

I've had good success. Most of the staff seems helpful and many seem knowledgeable about working out, fit themselves. I had no problem having a new card made on the spot, when there had been a gap in my membership and didn't have the old one.

This gym does offer tanning, although I can't say how often they replace their bulbs. There are signs of lack of maintenance: equipment not working, missing fasteners, and generally some stuff going wonky as if the owner doesn't care or take an interest in running his facility, which seems to be the case no matter which one Fuel I go into.

I'd give 5 stars if they tidied up the edges, and kept it being a top fitness facility. Planet is moving into Montana, and their rates of $10/m no contract for local users, and a little over double that for those who want to move around and use expanded facilities, will undercut Fuel's price, and the only way Fuel can differentiate is by making it, or keeping it, a serious weight-training gym. Not a Gold's (or ex-Gold's) that can become almost cult-like, but also not a Lunk-Alarm that Planet has as they seem to cater to soccer-moms.

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★ 5

Serves A lot of people

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★ 5

Awesome workout place!!!!!

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★ 1

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★ 5

Love this gym.

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★ 5

Need more machines

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★ 1

The absolute worst service I have ever received at a fitness facility. For the amount of money paid for membership it is not worth what you get. I recommend shopping around, at one of the many gyms in the area, where the employees and management team actually care about their members.

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★ 5

New equipment, helpful staff and clean locker rooms

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★ 3

Mediocre service for a high price.

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★ 5

The most important part of picking a gym for me is where I feel comfortable going. Not only do I feel comfortable but they are staffed 24hours, have a juice bar and, my favorite, have a daycare and even help my son with his homework. Thank you for making it easy for someone who never goes to the gym to want to go to the gym! :)

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★ 5

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★ 5

My favorite gym in town! New equipment is great! Classes offered are at no extra charge with a gym membership. Fuel offers a free three day pass for anyone curious about joining. There is also a day care for those who are interested. Locker room remains clean - I have never seen it a mess over the year+ I've been going here. Definitely recommend, especially since Fuel is open 24 hours.

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★ 4

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★ 5

Perfect type of gym for me

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★ 5

Clean, friendly staff, new equipment. For the price can't beat it.

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★ 5

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★ 1

The reason I'm giving this gym a one star is because I signed up well over two weeks ago and I still don't have my card to swipe in. I've asked over and over again, all the employees could tell me is that the manager, Todd, rarely comes in and he's the only person who could put information in the computer to have the cards made. I've called probably about 10 times to try to reach him. Nothing. Anytime fitness might get my business back really quick.

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★ 5

Great gym. There are all kinds of equipment. Towels are provided.

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★ 1

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★ 4

Great place to workout in the "new" westend.

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★ 5

Great selection fitness equipment
Nice staff and staffed 24 hours a day so even if you come in from out of town you're good to go

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★ 4

Really liked this gym. Open 24 hours so if you can't sleep you can go work out. Good locker rooms, bathrooms and showers. New equipment, with sanitizer and towels all over, so you can wipe down any machine before and after you use it. Good staff.

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★ 5

Great gym. New machines and very clean! A+++

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★ 5

Built in Daycare with camera's so you can see your child play! :-)

Source: Google